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Exceed Training Seminars and Classes

From Meirc Training and Consulting

Effective Coaching Skills

Define coaching, counseling and mentoring and describe the differences between these critical people management skills. Coach and/or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates meet or exceed work targets. Use FACTS ? the 5 principles of effective coaching. Define mentoring, its main steps and requirements, more...

From Taylor Performance Solutions, Inc.

Customer Service Training Skills

This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of more...

From PetroEDGE

Effective Plant Turnaround Management Optimising your Turnaround Management Strategy to Exceed Safety Quality Time and Cost Targ

Turnarounds are complex projects that have a substantial impact on business performance. It is therefore imperative that the people who plan, prepare and execute Turnaround have an the in-depth skill and knowledge necessary to produce a successful outcome and an understanding of how Turnarounds work, why they sometimes dona ™t and what to do if they start going wrong. This complex, more...

From The Career Center

Windows 2000

... suit your needs. OOPS: Execution Error: Processing would exceed maximum allowed string length. Use My Network Places to browse the network and view connections; use the Active Directory to browse and search shared folders; activate the Offline Files feature, make changes to a file, and then synchronize the copies on the domain and their compu Manage and administer the workstation by using more...

From Discovery Detective Academy

Security Guard training certification for license and license renewal

This security course is approved by the Arizona Department of Safety to grant the pre training certification needed to get hired and licensed as an unarmed guard. This class will also satisfy the renewal training certification needed for license renewal of an unarmed guard card. Our instructors come from police tactical backgrounds as well as having years in the security and investigation more...

From Contacts Plus

AT&T Certificate for Call Center Team Leaders

...ing the skills needed to add value to job performance and exceed customer expectations. The class size is controlled to maximize the personal experience. Classes are small enough for one-on-one interaction with the instructors, yet large enough to share experiences and encourage peer learning. We are experienced instructors in Contact Center Management and consulting in the MENA Region. We more...

From H2 Training & Consultancy Ltd

Introduction to Team Leadership and Management

...teams that don t just work well, but they need teams that exceed expectations and deliver results faster. This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals within the team, and on the process of team development. Most importantly, it will identify the roles and more...

From Hands On Technology Transfer, Inc.

Test Driven Development TDD and Refactoring Legacy Code Using Java

...reate tests and code that will be more likely to meet and exceed requirements. Code that receives "test coverage" will not break existing systems, because tests are passed before code is checked in. Students will spend time working with the issue involved in refactoring legacy code, or cutting into a living, breathing, system, safely. Students will work on looking for, or creating "seams" to more...

Test Driven Development TDD and Refactoring Legacy Code Using C

From Global Innovative Campus

Environmental Control in Buildings 07-Mec-B2 32 PDHs Course Description: 07-Mec-B2 Environmental Control in Buildings Heating, ventilating, and air conditioning: Psychrometrics, heating load, cooling load, comfort, ventilation, and room air distribution. Humidifying and dehumidifying, duct and fan design, piping and pump design. Heating, ventilating and cooling systems, and components. Refrigeration. Noise control: Sound wave characteristics, more...

Elementary Structural Analysis 98-Civ-A1 32 PDHs Course Description: 98-Civ-A1 Elementary Structural Analysis Computation of reactions, shearing forces, normal forces, bending moments, and deformations in determinate structures. Influence lines for moving loads. Moment distribution, slope deflection, and energy methods for indeterminate structures without sidesway. The current fee for this course is $895. 00. The current price increases on more...

Circuits 07-Elec-A1 32 PDHs Course Description: 07-Elec-A1 Circuits Electric circuit components: lumped parameter models. Nodal and mesh analysis of linear, passive circuits; equivalent networks. Steady state analysis of lumped parameter, time-invariant circuits: differential equation formulation, sinusoidal inputs, frequency response, impulse response, and transfer functions. Laplace transform analysis and circuit more...

Applied Project Controls 18 PDUs ...with underestimated schedules and costs and are doomed to exceed projections before they begin. This course is designed to provide you with a deeper level of understanding and practical tools to enhance your competency in controlling your projects. This course illustrates how to control a project schedule and cost, but more importantly, it shows you how to develop the projecta ™s more...

From Last Minute Training

Support Center Analyst 2 day course - nexient Upon completion, participants will be able to : Assess customer business needs & exceed customer expectations, Improve critical thinking skills to resolve incidents quickly & consistently, Identify & diffuse challenging customer behavior and more more...

From Benjamin Bonetti Ltd

Advanced NLP Sales Skills Course ...ormance from your team and, as a result, achieve and even exceed the targets that you have been set. During this course delegates will be taught advanced, proven communication skills enabling them to: Learn the duties and the role of a successful sales manager Learn how to set up and run effective and productive sales meetings Learn how to earn and retain the trust and respect of their more...

From World Institute for Security Enhancement

Harbor Maritime Security - Protecting the Nation's Ports

...aritime Security environments. This course is intended to exceed the training requiremenets set forth by the International Maritime Organization's (IMO), 'Port Facility Security Officer' and the United States Maritime Transportation Security Act of 2002. Using the most qualified expertise available, the World Institute for Security Enhancement provides practical "hands on" training courses more...

From Apollo Consulting Group Limited

Product Management in Practice

Learn how to select the winning product and prioritize features; drive the product to exceed market expectations; communicating with market facts and using tools to maximize profit over the product lifecycle more...

From Potential Unearthed Ltd

Presentation Skills for Beginners This session is aimed specifically at those who have never presented before, those who have tried and have been left mentally scarred by their experience and those who simply just want to build up their confidence. The course focuses on all of the key ingredients needed to carry out a successful presention from preparation through to answering audience questions The course is a must for more...

Recruitment and Selection Appointing the right people is a fundamental ingredient for the success of any organisation together with being the beginning of a significant period of investment. By getting the process right it can lead to low turnover and high productivity, haphazard recruitment selection, on the other hand has serious implications for the success of the organisation. This course aims to equip you with the more...

Assertiveness and Confidence Building I am sure that all of us would like to be more assertive at times? Being assertive is a great behavioural characteristic to have and this course is aimed at everyone across all levels of business who would like to move away from being passive or agressive and into the world of assertion. The session will provide you with lots of practical and realistic tools that you can use to reduce the more...

Having difficult conversations We have conversations everyday but every now and then we have to have a difficult conversation and these are never easy. This course tackles difficult conversations head on. We will introduce you to numerous practical methods and techniques that will ensure you approach every potentially difficult conversation proactively and assertively. This course is suitable for new and existing Managers. All more...

Managing Performance It may be comforting to know that the vast majority of managers find managing team and individual performance not only challenging but also time consuming. This 1 day course has been designed to address all things 'performance' from setting SMART objectives through to managing team expectations. This course is aimed at both new and existing managers. All our courses are delivered at the clients more...

Managing Sickness and Absence Absence costs the country around 12 billion a year - that equates to approx 495 per employee and so it is vital that Management at all levels are equiped with the neccessary skills needed to effectively manage absence of all types. This practical 1 day course aims to face this topic head on. We will provide you with numerous practical and realistic tools that will enable you to confidently more...

From Marigold Consulting

Would You Like Fries With That Supersizing Your Customers Service Experience Your customers and clients are the lifeblood of your business. How are you keeping them happy? In this session, we'll unlock the keys of supersized customer service. You will learn unique methods of reinforcing customer service through training, devise techniques to encourage customer satisfaction feedback, develop a win-win policy of resolving customers' complaints, and outline your customers' more...

From TrainSmart, Inc.

Values Based Leadership The Leadership Journey is a discussion based approach to corporate values, individual competencies and improved individual and team effectiveness. The course is highlighted by in depth discussions on values-based leadership examples from other corporations. The Leadership Journey builds on a foundation of Myers-Briggs Type Indicator Profiles to enhance communication ability. Participants utilize more...

From The Hospitality Training Company

Service Excellence Customer service proficiency at its best. Staff are taught how to provide exemplary service and a positive guest experience in all situations. We give your staff the tools they need to improve your business. We teach your saff and management how to make every customer service experience exceed expectations. Training takes place on location, with staff on site. more...

From Technical Skills Development Svcs.

2009 NFPA 70E Arc Flash Training

Technical Skills Development Services Inc. specializes in on-site (at your location) 2009 NFPA 70E Electrical Safe Work Practices and related Arc Flash Safety compliance training. Our Company employs only experienced, qualified trainers who have spent decades in the electrical installation and maintenance trades before transitioning into training professions. Technical Skills Development more...

From Zing Corporate Consulting

The Zing NLP Practitioner Course - A Certification training program

5 Days to a Better Brain The program is all about how to gain power over your life, gain the admiration of other people and one of the most sought after certificates in the world! Depending on what you'd like to be better at, NLP is a toolkit that can be applied diversely, including developing new relationships, making existing ones amazingly better, better management of people, better more...

From Situation Management Systems, Inc

Positive Power and Influence

... lead more effectively. * Anyone whose responsibilities exceed his or her positional authority. The POSITIVE POWER AND INFLUENCE ® Program can be conducted internally using certified trainers. Client organizations may also choose to conduct the program using internal facilitators trained and certified by our firm. Open enrollment sessions are also available. PPI is easily tailored. more...

From Xpert International

ISO Consultants Philippines

...d to define the requirements for companies that desire to exceed the regulatory requirements for food safety. Who is it for? A truly international standard for any business in the entire food chain from 'farm to fork' and including inter-related organizations such as producers of equipment, packaging material, cleaning agents, additives and ingredients. ISO 22000 is also for companies more...

From Soaring Eagle Enterprises

Customer Service Certification Series ... customers and how we successfully interact with them and exceed their base need set. Beginning with baseline skills including communication and professional courtesy, Customer Service Professional Excellence will grow competencies and skills needed to win customers consistently and constantly. Every aspect of service delivery is covered in this outstanding program. In it's standard more...

From European Pricing Platform

The Pricing Toolbox Advanced Building on a validated theoretical framework as well as on many case studies from different industries, the seminar will convey insights that go beyond the classical assumptions and tools of price research and strategy. Traditional price management and the formal modelling of optimal prices are based upon the assumption of a rational decision-maker. Although this simplification facilitates more...

From Indian Institute of Emergency Medical Services

Advanced Trauma Life Support ATLS Certification from American College of Surgeons ...asis; 3. Determine if the patient's needs will likely exceed a facility's capabilities; 4. Arrange for the patient's inter-hospital transfer; and 5. Assure that optimum care is provided each step of the way. STUDENT COURSE: The Student Course is a two-and-half-day course, consisting of pre- and post-course tests, core content lectures, case presentations, discussions, more...

From Segullah and Company Limited

Essential Selling Skills ...overcome objections so that you will close more sales and exceed your targets. Who Will Benefit From The Course? a Field sales people a Business to business sales people a Sales people who have had no formal training on the subject before a Sales people who need a refresher and need to get "back to basics" and refocus their time and effort a New sales people a Client more...

From Strategic Consulting Partners

Leading and Supporting Change ...for us to succeed we must be able to compete with, better exceed, our competition in providing products and services to our global markets. A competitive world is a changing world with new products, new services, new attractions to the customers to improve market share and profitability. To compete we must improve. To improve we must change. To change we must start doing something new, and stop more...

From Infopace Management Pvt Ltd

ROAD MAP TO SUCCESS climb the magic ladder of success ...t for minimum of 2 participants All discounts not to exceed 15% of the total course fee Date : 13th and 14th September 2008 Venue : Hotel Ashraya International Time : 9: 00 am Landmark: Infantry road, near Indian Express office, Bangalore (this is a non residential programme) Registration : Kindly send nomination letter along with D. D./ Cheque (Only local or at more...

A Six Sigma Training Programme ... for minimum of 2 participants All discounts not to exceed 15%of the total course fee Date : 30th and 31st August 2008 Venue : Hotel Ashraya International Time : 9: 00 am Landmark: Infantry road, near Indian Express office, Bangalore Registration : Kindly send Nomination letter along with D. D./ Cheque (Only local or at par cheques please) in favour of infopace more...

From Live to Learn

Sales Strategies

...exceed forecasted expectations. But what do you do when they don t? Hire new people? Put on the pressure? Spend more money on advertising and marketing? Why not invest in the people who already know your business, product, culture and competition?!! Whether you identify a need to further develop your sales professionals or enhance the skills of your sales management team, we have the more...

From Softskillsworld

Self Management Work Prioritization A 2 day workshop to redefine and rediscover your personal and professional self . Oursa ™ are the proven workshops that have helped many executives in overcoming some of their fundamental concerns of professional management. Participants have appreciated the simplicity and the directness of the program in effectively conveying the message that can be recollected months after the program. more...

From Intuitive Flow, Sanctuary for Yoga and Healing

Yoga Teacher Training Certification in Bali - Yoga Pranala Intensive

...on-contact hours (pre-requisite reading and book reports) exceed the required 200 hours. Yoga Pranala Intensive is a residential YTT program with scheduled quite similar to living in an ashram. Each day starts at 6: 30am with a morning sadhana consisting of Yoga Pranala class, meditation and breathing practice, followed by various lectures, workshops, teaching practicum, discussion during more...

From Institute Of Nondestructive Testing & Training - India

ASNT NDT LEVEL II TRAINING SEMINERS FRON INSTITUTE OF NONDESTRUCTIVE TESTING TRAINING

...exceed the desired requirements of American Society for Nondestructive Testing, recommended practice SNT /TC / 1A and Specification Cp - 189. Details of ASNT NDT Level I & Level II Courses, ( TRAINING, EXAMINATION & CERTIFICATIONS ) ASNT LEVEL II PROGRAMME 2011 For details contact Course Diecctor Mr Prashant V. Wagh more...

From Tom Borg Consulting

Making Service Count In this 2 hour workshop the participants will learn how to provide the kind of service that will exceed the expectations of their clients/ customers. Participants will learn specific information and skills sets pertinent to their company's service strategy. more...

From e-Apps Mantra

Oracle Apps Functional Technical Training ...orate IT departments as the skill sets required typically exceed in-house capabilities. E-Apps Mantraa ™s Oracle Applications Practice helps customers meet these challenges and derive continued value and benefits from their investments through a spectrum of post implementation and upgrade services. The key feature of our support services is the use of an onsite-offshore delivery model. The more...

From Wintrac Inc.

Coaching Essentials ...our organization, you are expected to help people meet or exceed expectations and to help ensure productivity and profitability for the organization. Coaching is a leadership tool that is effective in improving performance and contributing to the goals of the organization. In this course, you will explore the benefits of coaching, coaching approaches, how to develop an action plan, and methods more...

From Xcelware - Six Sigma Training and Certification Program in Bangalore

Six Sigma Training and Certification Program in Bangalore ...Above discounts can be clubbed, but total discount not to exceed 15%) Venue: Will be confirmed to the registered participants. Payment Options: 1. Cash 2. Cheque / DD in favour of "XCELWARE GLOBAL INCORPORATED" 3. Credit Card Regards, Prakash, (Mobile: 9740091910) XCELWARE GLOBAL INCORPORATED, #204, 2nd Building, G Floor, 27th Cross, 7th Block Jayanagar, Bangalore - 82. more...

From ISCEA - International Supply Chain Education Alliance

Certified Lean Master ...any participants to immediately deliver benefits that far exceed the cost of the course. At $3, 450, this 9 day program is an exceptional value and a fantastic approach for organizations seeking immediate, significant, and quantifiable ROI from employee education and training events. With a focus on applying lean concepts to all types of organizations, this course is ideal for more...

From Training Connection

Customer Service

...d communicate with customers Respond to customers and exceed their expectations Unit 2: Customer service skills Develop customer service skills Provide high quality customer service Solve customer service problems Unit 3: Customer Management Managing dissatisfied customers Handle angry customers Work with upset customers Unit 4: Customer Communication more...

From Motivational Training

Re-inventing Leadership

... people to want to do what you expect of them , and often exceed your expectations. There are three key attributes to being an outstanding leader. Experts tell us that the ideal leader applies 26% Intelligence, 36% Emotional intelligence and 38% Management quotient; to have the best impact for leadership. Emotional intelligence is understanding the emotions of people, and Management more...

From Corporate Education Group

Delivering & Facilitating Effective Training

Effective training demands skillful delivery by a prepared and confident presenter. This 3-day course will increase your power and presence in the training arena and arm you with the tools required to meet and exceed your program objectives. Through the creation if a highly interactive classroom environment, the use of videotaping, feedback from peers and a professional facilitator, this training more...