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From 123-CBT Computer Based Training
The Cash Flow Statement

...urvival. Cash flowing in to the organization must meet or exceed the cash flowing out to enable the organization to pay its debts and liabilities and meet its growth and day-to-day cash requirements. The Cash Flow Statement is a key financial statement that reports cash receipts, payments, and net change in cash resulting from operating, investing, and financing activities during a reporting
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The Cash Flow Statement
From Online Training Directory
14 Purchasing Best Practices
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff
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14 Purchasing Best Practices
Basics Of Smart International Procurement
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Basics Of Smart International Procurement Are you responsible for increasing your organization?s international procurement and don?t know where to begin? International procurement is a challenge. Buying
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Expert Purchasing Management
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their
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Mastering Purchasing Fundamentals
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing
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Microsoft Excel For Purchasing Professionals
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing
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Microsoft Project For Purchasing Professionals
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and
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Powerful Negotiation For Successful Buying
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you?ve been
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Savings Strategy Development
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly
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Supply Management Contract Writing
...urse of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials.
Supply Management Contract Writing You?ve noticed the changes in purchasing over the past few years, haven?t you? The changes that have purchasers doing less order processing and more contracting and
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From 123-CBT Computer Based Training
Managing as Coach and Counselor
...pest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence. And
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Managing as Coach and Counselor
The Customer Service Agent in Action
There are now some 7 million customer service agents (CSAs) working in nearly 80,000 call centers in the United States. Call centers are burgeoning in Europe and the Pacific Rim as well, and experts predict that the number of CSAs will grow by 20 percent each year. Worldwide, revenues for the call center industry could soon reach almost $60 billion. The magnitude of these numbers suggests the
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Listening Skills Listening Challenges

This course's aim is to help the learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the
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Excellence in Service Fundamentals for Employees

...g your internal team and how it positively enables you to exceed your external customer's expectations. Learn To: Understand the importance of customer service, including how to develop loyal customers and maintain a positive attitude while serving. Understand how to serve external customers by fulfilling their basic needs, recognizing how they evaluate service, building rapport
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From Serebra Learning Corporation
Estimating Activity Costs
...r with the sinking feeling that occurs when project costs exceed expectations. Project cost management is concerned with estimating and controlling the cost resources used to complete different project activities. This course will highlight the importance of project cost management to project performance. It will cover the project inputs, tools and techniques, and outputs involved in the
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Win2000 Server Configuring Storage Use
This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The
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Customer Service : CARE for your Customers


In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course introduces the
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Caring For Your Customers


Learn how to establish effective customer relationships If YOU deal with customers either face-to-face or on the phone, you're the point of contact between customers and the organisation! It's your approach to customers that ensures, or denies, their satisfaction and determines whether they come back. The quality of service you provide to your internal customers, like your colleagues or people in
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Excellence in Service: Fundamentals for Employees
Excellence in Service: Fundamentals for Employees helps learners develop the skills needed to effectively relate to customers and exceed their expectations. They learn to differentiate between internal and external customers and make sure their customers are completely satisfied.
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Excellence in Service - Fundamentals for Employees
In Excellence in Service: Fundamentals for Employees you will learn how to develop the skills needed to effectively relate to customers fulfill their needs and develop a positive customer service attitude. You will understand the importance of going beyond just satisfying customers. You will also differentiate between internal and external customer needs and understand the relationship between
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From Technology Ed
Quality Control
...roducts and services are designed and produced to meet or exceed customer expectations. "Quality Control" is a course that introduces the basics for understanding, developing, and implementing a quality control program. We review several key definitions, tools used (basic statistics and graphs), and emerging industry techniques- such as Six Sigma and Lean. We also present relevant case studies
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From Treeline Training, Inc.
Managing for Performance
Learn to develop standards and the steps for results based measurements in this program for managers and and supervisors. Managers will learn how to assess performance based on established standards and will also learn how to support employees as they work to meet and exceed goals. You will learn a process to develop clear standards, manage performance and conduct formal and informal
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From Do It Yourself Life Coach
The Money Course

...nders, exercises and a 'no stress' approach that will far exceed the investment!
There are three parts of a 9 week overall MONEY program. By taking part in this series you will:
* change your opinion of money and your own personal value,
* get more comfortable asking for the money you deserve and,
* this is the bait and switch part, understand the VALUE of money and the
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From ProTrain Online
Wastewater Treatment Operations Certificate
Clean water is essential for everyday life. Water treatment plant and system operators treat water so that it is safe to drink. Most State drinking water and water pollution control agencies require courses to improve operatorsa skills and knowledge. Five course program includes: WASTEWATER TREATMENT I; WASTEWATER TREATMENT II, WASTEWATER TREATMENT - INDUSTRIAL; WASTEWATER COLLECTION
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From PDHengineer. com-Decatur Professional Development, LLC
Pretreatment of Industrial Wastewater for VOC Hydrocarbon Removal
... not cause VOC emissions from sanitary sewer plants which exceed regulatory limits. In this course you will get an overview of the technologies available to treat plant effluent water, information on requirements and suggestions on how to avoid pitfalls in specifying separators. A discussion of hydrocarbons in wastewater and several methods of pretreatment are included as well as examples of
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Disinfection Methods for CSO Treatment
...erview Combined sewer overflows (CSOs) occur when flows exceed the hydraulic capacity of either the wastewater treatment plant (WWTP) or the collection system that transports the combined flow of storm water and sanitary sewage to the WWTP. When an overflow occurs, the excess flows tend to be discharged into a receiving body of water. CSOs typically discharge a variable mixture of raw sewage,
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Incinerator System Air Emissions Control
...he atmosphere. Where the emissions leaving an incinerator exceed the allowable stack emissions limit, air emissions control equipment must be provided to clean the exhaust gas before discharging them to the atmosphere.
When air pollution control equipment is provided additional discharges have to be considered. For instance, a wastewater will be generated when a wet scrubber is used, flyash
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Industrial Fan Fundamentals
...result in higher operating and maintenance costs that far exceed the initial capital cost of the fan and duct system. In this course, the student will learn the fundamentals of axial and centrifugal fans used in industrial applications and the factors that influence the selection of fans, drivers, flow control devices and other components of a fan system. The student will review the document
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Financial Principles of Project Management
...ns, such as incentive bonuses, liquidated damages, not-to-exceed ceilings and retainage are also described. In the third section, a case history is presented, including how the contract was bid and won, what unforeseen events occurred soon after project start, and what steps the Project Manager should have taken to protect the profit margin and still complete the project successfully. Finally,
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From The Virtual Training Company
Canon G5 Video Manual DVD
With a stunning combination of resolution, speed, and control, all housed in a rugged, elegant new black enclosure, the Canon G5 has taken its place as a premiere Canon camera. By combining advanced Canon digital technology, flexibility, and enough professional features to exceed the expectations of even the most discerning photographer, the Canon allows users to attain superb shooting results,
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