Custom Search

Instructor Led Excellence Training - Training Resources

Excellence Training Provider? - Tell us about your Training!
Please select the location nearest to you: United States   United Arab Emirates   Egypt   United Kingdom   Belgium   Canada   Singapore   India   Pakistan   Malaysia   Ireland  
Excellence Training Seminars and Classes
From Learning Technologies, Inc.
On Course to Excellence - Sailing Business Simulation instructor led traininggroup study and discussionworkshop / seminarFaciliated discussions and debriefs Just as in business, we often choose a course where the destination is known, but the tools and strategies for getting there are not yet in place. This is a unique business simulation that uses sailing as a model for our work environment. From the moment that your team sets foot on the boat(s), they are challenged to define their objectives and to leverage their experience. With minimal  more...
From LodeStar Institute
Lean Six Sigma Yellow Belt Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools. It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process  more...
Six Sigma Green Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainercomputer lab This is the preferred course of those interested in how Six Sigma can be applied to their organization as well as those who wish gain the basic skills necessary to run Six Sigma projects. Green Belts are the primary link between your organization and your customer. The most widely used tools and applications of Six Sigma are introduced. Participants in this course are encouraged to bring a  more...
Design of Experiments - DOE instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab Design of Experiments (DOE) The Design of experiments is the backbone of any product design as well as any process/product improvement efforts. Successful companies today use design of experiments to do market research, product development, manufacturing, and to resolve quality-reliability/ customer service issues. Design of experiments is the common sense to a good business.  more...
Six Sigma Black Belt Training instructor led trainingstudy at homegroup study and discussioncoursewareself directedbookworkshop / seminartrain the trainercomputer lab Certified Six Sigma Black Belt Training. Six Sigma black belts are the backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5  more...
Lean Six Sigma Black Belt instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directede-bookbookworkshop / seminartrain the trainercomputer lab Lean Sigma black belts are the heavyweights of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year.  more...
From Mitchell Phoenix
Foundations of Management Excellence instructor led trainingstudy at homegroup study and discussioncourseware ...t and defines the principles of leadership and management excellence. It is a course for professionals seeking to build their career in management. This highly interactive and practical course will assist managers to learn and apply effective approaches to management. In common with all Mitchell Phoenix courses participants will create business results as they progress through the 5 day  more...
From mindXCEL Consultancy
Licensed NLP Practitioner Training Licensed by Richard Bandler instructor led trainingworkshop / seminar ...se techniques and strategies and began to build models of excellence with them. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. The NLPa  more...
NLP Business Master Practitioner Training licensed by Richard Bandler instructor led trainingworkshop / seminar ...se techniques and strategies and began to build models of excellence with them. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. NLPa  more...
NLP Master Practitioner Training licensed by Richard Bandler workshop / seminar ...se techniques and strategies and began to build models of excellence with them. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. NLPa  more...
Licensed NLP Practitioner Training Licensed by Richard Bandler - 2nd to 8th March 2009 workshop / seminar ...se techniques and strategies and began to build models of excellence with them. Richard proved amazing in using his mathematical skills to ensure that these models of excellence were not only very effective, but also learnable in a very short space of time. The result of this was that individuals, for the first time in history, could make lasting changes effortlessness. The NLPa  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar ... difference and that sets the AT&T College of Call Center Excellence apart. For managers looking to enhance their skills and insights on a wide range of subjects there is no better program. The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the  more...
AT&T Diploma for Agents instructor led trainingworkshop / seminar .... This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path toward our target, while providing the right spirit to face obstacles and failure in the way to achieve the pursued targets. Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers  more...
AT&T College of Call Center Excellence For Agents instructor led traininggroup study and discussionworkshop / seminar The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help better strengthen your agenta s overall skills and give them new techniques to improve  more...
From POTIFOB Ltd
P3O Foundation instructor led trainingstudy at homegroup study and discussioncoursewareself directedbook Our P3O Foundation course covers the basics of the Office of Government Commerce (OGC) Portfolio, Programme and Project Offices (P3O) model. The purpose of this model is to provide universally applicable guidance, including principles, process, and techniques, which will enable individuals and organisations to successfully establish, develop and maintain appropriate support structures.  more...
From SETTEC
Customer Service Excellence group study and discussioncourseware A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.  more...
From Meirc Training and Consulting
Talent Management Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Identify and understand the building blocks of talent management. Learn how to set up a talent management system. Understand the linkages that exist between organization excellence and effective people management. Learn how to identify, keep, develop and promote their best people. Learn how to coach, train and develop superkeepers. Understand how to integrate compensation with talent  more...
Customer Service Excellence instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers.  more...
ASQ Certified Manager of Quality and Organizational Excellence Refresher instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the a constructed responsea section of the examination. Practice sample tests. This course is designed and developed by ASQa s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may  more...
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...
Neuro Linguistic Programming NLP Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareworkshop / seminar 'This program is designed for Managers, supervisors and professionals who wish to understand NLP, its use and how it relates to their work. This program is worth 25 NASBA CPE?s.Define and understand Neuro Linguistic Programming NLP and its relevance at work.Identify their preferred thinking patterns and filters.Apply sensory specific language in their day-to-day interactions with others.Use  more...
ASQ Certified Manager of Quality Organizational Excellence Refresher ...erstand the Certified Manager of Quality / Organizational Excellence Body of Knowledge in preparation for taking the ASQ Certified Manager of Quality / Organizational Excellence Examination. CEUs available: 1.9 Practice test testing skills. Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine your writing skills in preparation  more...
Neuro Linguistic Programming: Strategies for Excellence at Work and Life instructor led traininggroup study and discussioncoursewareself directedworkshop / seminartrain the trainer Objectives: By the end of the program, participants will be able to: Define and understand Neuro Linguistic Programming NLP and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Use NLP in leading and coaching others.  more...
Customer Service Excellence: How to win & keep customers instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting them. Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.  more...
From Corexcel
Everything DiSC Trainer Certification instructor led trainingworkshop / seminartrain the trainer Register for the next Everything DiSC Trainer Certification by October 26th. The certification will be held November 10-11, 2009 in Minneapolis, MN and it will provide an in-depth understanding of DiSC, the Everything DiSC Facilitation System and its applications. By attending the training, you will be emersed in the newest DiSC research while showing your commitment to excellence and innovation  more...
From Honig IdeaGuides
Customer Service Excellence instructor led traininggroup study and discussionworkshop / seminar ...tion, desire and ownership to satisfy your customers with excellence, that's why we sub-titled this workshop "From the Inside/ Out." Goals Know why providing good customer service is critical Build a model describing excellent and awful customer service Determine customers' standards for customer service excellence Establish specific behaviors that will assure increased  more...
From 4 Hour Training
Customer Service Excellence instructor led trainingworkshop / seminartrain the trainervideo based,accelerated learning ...tion, desire and ownership to satisfy your customers with excellence. Goals Know why providing good customer service is critical Build a model describing excellent and awful customer service Determine customers' standards for customer service excellence Establish specific behaviors that will assure increased customer satisfaction Use positive words, tone and body  more...
From Resources Unlimited
Everything DiSC Classic Certification from Inscape Publishing instructor led trainingworkshop / seminartrain the trainer Become an Inscape Publishing Everything DiSC Classic Certified Trainer - The Inscape Publishing Everything DiSC Classic Certified Trainer designation provides you with credentials that demonstrate your in-depth understanding of DiSC, the Everything DiSC Classic Facilitation System, and its applications. Everything DiSC Certification ensures that you are grounded in the newest DiSC research and  more...
From Matrix Essential Training Alliance
Practitioner in NLP for Education and Learning ...prove results, raise achievement and move from success to excellence. NLP provides techniques, strategies and solutions to the problems of teaching and learning, motivating and engaging students. This training enables you to learn in very specific ways how learning works. You will learn how to use language in powerful and elegant ways to ensure students really understand you. You will find  more...
From Vlerick Leuven Gent Management School
Excellence in Business Process Improvement instructor led traininggroup study and discussionworkshop / seminar ...Excellence in Business Process Improvement programme will help you create adaptable processes and implement continuous learning. Result: improved business performance and satisfied customers. In a series of 4 modules, this programme guides participants interactively through a structured and complete methodology for business process management and improvement. After this course,  more...
From Last Minute Training
Customer Service Training Managing Customer Service - new era Establish links between excellence in customer service & business practices & policies; Develop the skills & practices that are essential elements of a customer service focused manager; Recognize what employees are looking for to be truly engaged, more  more...
Building Cross Function Teams For Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...
From DW Associates Pte Ltd
How skillful leaders develop winning competitive strategy and respond to change? instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ing new ideas. Leadership is irrelevant and managerial excellence ineffective if your organization does not impact the bottom-line. You can t afford to spend your precious time on efforts that will not improve your organization or your career. Your challenge is to create your vision, make it tangible and manageable so that your focus can become the focus of the people who will get you  more...
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days ...fidence. A positive attitude goes a long way in promoting excellence in customer service. Learn skills to treat your customers with empathy, sincerity and consistency. Ideal Participants Ideal for new agents or as a refresher course for others. Certification Course Certification provided by the Toronto Chapter of the International Customer Service Association through the Advisory  more...
Intensive Customer Service Certification Training ...g, enjoyable, and easily applicable solutions for service excellence that are proven to work in today's toughest customer service arena - the real world. The program addresses topics that include understanding customer expectations, profiling difficult customer situations, dealing with customer objections, a model for effective complaint resolution and how to use assertive techniques and  more...
Building Cross Functional Teams for Personal and Team Excellence Participants who complete this workshop will: Learn the nature of a team and its purpose. Define the team's mission and objectives, while identifying procedures that support the team's goal. Work with others from different disciplines to build mutual esteem and trust. Explore clarity and problem solving tools including, Goal Setting,  more...
From The Office Training Company
Managing Time & Priorities workshop / seminar ...ake if you went from just managing your time to Achieving Excellence in Time Management? Join us on a 2-day workshop and discover: - How to focus energy & increase productivity - Why success is wholly reliant on how smart your goals are - Techniques for controlling and using procrastination positively - How the Three Vs can help you identify current time management levels - How to  more...
The Excellence Workshops workshop / seminar ...mpany is excited to announce a new series of Professional Excellence Workshops. These exclusive 2-day events are designed to bring up-to-date techniques and strategies to business professionals across the South-East. This is not your average training course and won't be suitable for everyone - as a career-focused professional wanting to expand and grow your capabilities, you'll find that  more...
Communicating With Confidence workshop / seminar Do you - Ask powerful questions that get you the answers you need? - Manage and resolve conflict effectively and positively? - Know how to impact positively on other people s feelings? - Get the best from those around you? - Build rapport easily? - Feel successful? What would your life be like if you did? Communicating effectively requires a balance of listening, questioning and responding  more...
Presenting With Impact workshop / seminar Do you - Look forward to presenting your ideas? - Deliver information that is remembered and acted upon? - Influence key decision makers? - Inspire people to take action? - Answer audience questions confidently? - Have presence and charisma? What would your life be like if you did? If you are serious about achieving excellence in your professional life, you will know that presenting  more...
From BodhiH Training Solutions
Personal Leadership and result orientation ...mily and to the people in your community? Are you showing excellence in your actions? And are you reflecting lot in your heart? Questions and reflection are the way this training will be handled. There will be space for silence, introspection and to reflect on life the way one has been living. Activity on the a purpose of life and desire to livea will have an emotional swing on the  more...
From The Leadership & Management Training Company Limited
ILM Level 7 Award in Executive Management Aim and Objectives The ILM Level 7 Award in Executive Management aims to give practising or potential senior managers the critical evaluative skills for their formal development in this role. The qualification does this by developing senior management skills and assisting participants in gaining the knowledge required at this level. UNITS COVERED: a Information for Critical Decision  more...
From Tekton Academy
NLP Self-Motivation Workshop - Mumbai instructor led traininggroup study and discussionworkshop / seminar Saturday, 26 September, 2009 - Andheri - Mumbai With so much of de-motivating factors existent in today's difficult time, even skilled and talented individuals are finding it hard to survive and thrive in their jobs and businesses. Small and big things together chock us up and pull us down. The battle to keep going at high energy levels is fought in our mind. If you don't  more...
From Disney Institute
Disneys Approach to Leadership Excellence ...and strategies. In Disneya ™s Approach to Leadership Excellence, one of the five core topics featured at Disney Institute, youa ™ll learn that in the Disney organization, leaders at every level are constantly aware that theya ™re "telling a great story;" one that consistently complements and pursues the goals of the entire corporation. Whether subtle or overt, behaviors  more...
From Tekton Academy
Mind Design - NLP Training instructor led traininggroup study and discussionworkshop / seminar ... > to break limitations that hold you back from achieving excellence Course Content: > What is NLP? > About NLP > How human Brain functions > Left & Right Brain > Conscious & Unconscious Mind > How to Activate the Whole Brain > Awareness - The Key To Transformation > Sensory Acuity > Accessing Cues > Well Formed Outcome > Associated and Dissociated > Calibration > Modes of  more...
From NACE EDUCATION
Novell Certified Linux Professional ...l certifications are recognized globally as a standard of excellence. The real-world certification requirements, performance based testing and quality reputation of our certified professionals set our certifications above the rest. So whether you are new to Linux or are looking to upgrade your current skills, earning a Novell Linux certification is critical to your success. Linux Training  more...
From HR Anexi Pvt Ltd
3-Day Psychometrics Certification from Psytech International in India 26-28 Oct 09 in Mumbai ... Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Managers in this era of business turbulence! Getting more with less is going to be the mantra of competitive advantage! This certification workshop will equip participants with the Tools to manage talent for best business outcomes as an Psychometric Assessment Specialist. That includes Abilty  more...
From eXample Consulting Group
SIX SIGMA GREEN BELT TRAINING CERTIFICATION instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab eXample Consulting Group (www. examplecg. com) is pleased to announce its forthcoming INDIA wide series of high quality, immensely practical and superior value SIX SIGMA GREEN BELT TRAINING AND CERTIFICATION public workshops. For latest program schedules and brochures visit http://www. examplecg. com/ services/ lean_sixsigma. htm (or) E-mail with Subject Line "Six Sigma GB Program - "  more...
From HR Anexi Pvt Ltd
TALENT COACH CERTIFICATION FOR SENIOR MANAGERS 13-24 Oct 2008 Mumbai ... Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be mantra of competitive advantage! This extended modular workshop will equip participants with the Skills, Tools, Models and Processes to manage talent for best business  more...
From eXample Consulting Group
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - BANGALORE instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab For program details, please visit http://www. examplecg. com/ services/ lean_sixsigma. htm, download brochure and register electronically  more...
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - BANGALORE instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab eXample Consulting Group (www.examplecg.com) is pleased to announce its SIX SIGMA GREEN BELT CERTIFICATION public workshop to be held at BANGALORE, India on 28, 29 and 30th September 2007. This program is successfully concluded. Please visit http://www.examplecg.com/services/lean_sixsigma.htm for forthcoming program schedules, download brochure and view past program highlights.  more...
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - MUMBAI instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab This program is successfully concluded. For past program highlights please visit http://www.examplecg.com/services/past%20program.html For forthcoming program schedules, please visit http://www.examplecg.com/services/lean_sixsigma.htm, download brochure and register electronically  more...
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - KOLKATA instructor led traininggroup study and discussionworkshop / seminarcomputer lab eXample Consulting Group (www.examplecg.com) is pleased to announce its SIX SIGMA GREEN BELT CERTIFICATION public workshop to be held at KOLKATA, India on 31 August, 1st and 2nd September 2007. This program is successfully concluded. For past program highlights please visit http://www.examplecg.com/services/past%20program.html For forthcoming program schedules, please visit  more...
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - PUNE instructor led traininggroup study and discussionworkshop / seminarcomputer lab This program is successfully concluded. For past program highlights please visit http://www.examplecg.com/services/past%20program.html For forthcoming program schedules, please visit http://www.examplecg.com/services/lean_sixsigma.htm, download brochure and register electronically  more...
SIX SIGMA GREEN BELT WORKSHOP - MUMBAI instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab This program is successfully concluded. For past program highlights please visit http://www.examplecg.com/services/past%20program.html For forthcoming program schedules, please visit http://www.examplecg.com/services/lean_sixsigma.htm, download brochure and register electronically  more...
SIX SIGMA GREEN BELT CERTIFICATION WORKSHOP - HYDERABAD instructor led traininggroup study and discussionworkshop / seminarcomputer lab This program is successfully concluded. Please visit http://www.examplecg.com/services/lean_sixsigma.htm for forthcoming program schedules, download brochure and view past program highlights.  more...
From Leaders Workshop
Excellence in Managerial Skills instructor led trainingworkshop / seminarCustomised In House Program Training Workshop on Managerial Skills ************************************** Introduction: ************* In most Organizations, people are chosen for a Managerial Position not because of their Technical Knowledge. They are chosen because someone has seen the spark of Leadership in them. That is the Spark we must develop in ourselves to be Successful Managers. Leaders are not born; they are  more...
From Dgea Lee School
Hypnotherapy NGH CERTIFICATION Hypnotherapy Certification Program is a training for someone who is interested in adding new hypnotherapeutic skills to another profession and/ or wishing to develop a practice in hypnotherapy. This innovative training goes beyond the required curriculum, infused with extra knowledge of Medical Qigong energy-healing techniques, the classes provide unique perspective that gives an edge to our  more...
From The First Institute Of Dynamic Learning
NLP Master Practitioner Training The great promise of NLP is, "if one person can do something we can find how s/ he does it and teach it to whoever wants to learn it", It's called Modeling in NLP. This course teaches you how to do modeling.  more...
From Human Resources Services
G K Lim's Customer Service Excellence Training (inhouse program) instructor led trainingworkshop / seminar Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different  more...
From India Facilitation Network
TALENT COACH CERTIFICATION ... Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This extended modular workshop will equip participants with the Skills, Tools, Models and Processes to manage talent for best business  more...
COACH CERTIFICATION WITH PSYCHOMETRIC TOOLS ... Achieve & Sustain Break-through Performance for Business Excellence are the expected deliverables of Senior Managers in this era of business turbulence that surfaces without warning! Getting more with less is going to be the mantra of competitive advantage! This extended modular workshop will equip participants with the Skills, Tools, Models and Processes to manage talent for best business  more...
From The Training Bank
Foundations: Supervisory Excellence workshop / seminar This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices. This workshop provides hands-on tools which make transition of the learning to the job easy and  more...
From Mobile Technical Institute
Exceptional Customer Service instructor led traininggroup study and discussion Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, learn key factors in customer-focused behavior, as well as tips for providing exceptional customer  more...
Customer Service Esentials instructor led traininggroup study and discussion Providing exceptional customer service is essential for individual and organizational success. Today s consumers demand exceptional customer service. Excellence in customer service is one of the primary factors in determining the future success or failure of a company. Learn the truth about common customer service myths, gain insight into the expectations and needs of today s consumers, key  more...
From Training for Excellence
Train the Trainer Program instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainerHands-on practice and application ...aining program, which emphasized both design elements and excellence in delivery, we have experienced a 40 growth in our production over last year." Gerry Heiple, Former VP, Foresters The program focuses on practical, proven, leading-edge techniques and strategies that both new and experienced trainers can begin to use immediately with success. You ll learn how to: --Build "instant"  more...
From BASIX
NLP Training instructor led traininggroup study and discussionself directedworkshop / seminar BASIXINC - Center for Human Excellence provides 5 days certification basic practitioner workshops.Certified by NFNLP USA the most advanced and probably the most demystified syllabus in NLP.  more...
From LJL Seminars (tm)
Comprehensive Customer Service Training instructor led training This three-day comprehensive customer service training program provides you with the detail level of understanding and training to provide complete customer service excellence. DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position  more...
From Human Xpression - Fast Track NLP & Hypnosis Training
NLP Practitioner - Fast Track instructor led traininggroup study and discussionworkshop / seminar ... Enable your clients to set personal states of excellence Use powerful language patterns to empower yourself and others Enhance your personal effectiveness and communication Listen to how other people say things rather than what they say Discover in minutes what motivates someone  more...
From Fire Dragon Coaching Limited
ABNLP Combined NLP Timeline Practitioner Course 15th Nov-21st November Cairo Egypt ...ul, practical and results-orientated method of delivering excellence in personal and business behaviour. NLP tools and techniques are used widely around the world in business, personal development, psychology, sports and education. If you want to get ahead NLP is the qualification for you. NLP techniques and processes will help you: a Boost your confidence a Increase your success  more...
From Spectra Mind Solutions
APMG certifications training in INDIA instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...ts from improving existing practices, to achieve business excellence, to be better prepared for the future, to enable innovation and to encourage new ways of thinking about doing business. Where there is major change there will be complexity and risk. There will be many inter-dependencies and conflicting priorities to resolve. Programme Management provides a framework for managing this  more...
Prep Courses for CSTP Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab .... Training & Consulting Services It s an achievement of excellence that Spectramind Technologies sees as a stepping-stone for dominating the IT training market in the long term. Spectramind Technologies employs focused methodology, which enables the students to undertake in depth training, including both theoretical and practical sessions. Spectramind Technologies Trainings Spectramind  more...
Prep Courses for ISEB Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab .... Training & Consulting Services It s an achievement of excellence that Spectramind Technologies sees as a stepping-stone for dominating the IT training market in the long term. Spectramind Technologies employs focused methodology, which enables the students to undertake in depth training, including both theoretical and practical sessions. Spectramind Technologies Trainings Spectramind  more...
Prep Courses for Domain Specific Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...process and tools for achieving competitive advantage and excellence in current distributed development and outsourcing environment. Who should attend? The intended audience is software professionals, managers, team leaders, Quality Control staff and senior developers responsible for estimation. Topics Covered: Introduce theory and practice on the following: Estimate scope and effort,  more...
Prep Courses for Domain Specific Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...process and tools for achieving competitive advantage and excellence in current distributed development and outsourcing environment. Who should attend? The intended audience is software professionals, managers, team leaders, Quality Control staff and senior developers responsible for estimation. Topics Covered: Introduce theory and practice on the following: Estimate scope and effort,  more...
Prep Courses for IBM Rational Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab .... Training & Consulting Services It s an achievement of excellence that Spectramind Technologies sees as a stepping-stone for dominating the IT training market in the long term. Spectramind Technologies employs focused methodology, which enables the students to undertake in depth training, including both theoretical and practical sessions. Spectramind Technologies Trainings Spectramind  more...
From Success Partners
NLP Practitioner Training instructor led trainingstudy at homegroup study and discussionself directedcd romDVDbookworkshop / seminar ...ng, NLP, is the new technology of change, achievement and excellence. Do you have areas of your life; business, career, sport, relationships, etc., in which you want to improve your performance? NLP offers exquisitepeople skills and tools. These tools enable you make the changes you choose in your life or business. If more choices and clear processes would allow you transform your life and  more...
From Executive Solutions Ltd
Everyones a Customer -for Customer Service Excellence ...t customers * identify areas to promote customer service excellence in their workplace * assess strengths and weaknesses and opportunities for improvement in customer service . * gain competitive edge through excellence in customer service. Everyonea s a Customer a promoting Customer Service Excellence Book online: http://everyonesacustomer. eventbrite. com Contact Caroline or  more...
From Neoway Academy
Neoway Personal Power Program- Experience the Firewalk Personal Power - EXPERIENCE THE FIREWALK!, is a unique Personal Transformation program designed to enable you to live life with absolute power and freedom. Using the amazing cutting-edge tools of Neuro Linguistic Programming, the program will greatly help you realize your True Inner Power, Melt your fears and limiting beliefs, hugely improve your performance in the areas that matter to you and  more...
From Benchmark Six Sigma
Benchmark Six Sigma Green Belt Training - Delhi Dates: 29 July'09-01 Aug'09 What is it? - The four-day Green Belt certification program provides an understanding of each step in the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and many of the associated analysis tools. This program combines lecture, class exercises, case studies, and team exercises. Who should attend? - Benchmark Six Sigma Green Belt training is for  more...
From EJA International
Licensed NLP Business Practitioner ...se techniques and strategies and began to build models of excellence with them. NLP (Neuro-linguistic Programming) involves the study of patterns, which are created by the interaction of the brain, language and the physical body. In simple terms; NLP is about how the brain works and how language operates in the brain and how we can change behavior by changing language; verbal and  more...
From Trimentus Technologies Pvt Ltd.
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai instructor led traininggroup study and discussionbookworkshop / seminartrain the trainercomputer lab ...000, ISO9000/ BS7799 standards, or the BQF/ EFQM Business Excellence Model. Delegates who already hold the Foundation Certificate in IT Service Management and who wish to acquire the internationally recognized Managera s Certificate in IT Service Management Delegates must meet the following minimum criteria: Holder of the Foundation Certificate in IT Service Management IT  more...
From Benchmark Six Sigma
Benchmark Six Sigma Green Belt Training-New Delhi Benchmark Six Sigma Green Belt Training in Bangalore. The four-day Green Belt certification program provides an understanding of each step in the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and many of the associated analysis tools. Benchmark Six Sigma offers training and certification on Lean and Six Sigma, Consulting services on deployment of Lean and Six Sigma and  more...
Benchmark Six Sigma Lean Management Training-Chennai Benchmark Six Sigma Lean Management Training in Chennai from 27-28Apr'09 What is it? - The two-day Lean Management Certification is for people who are hands on practitioners in processes. Six Sigma Green Belt or Black Belt is not a pre-requisite. Lean Management is about looking at the whole picture of all the processes that are required to deliver a product or service. One of the primary  more...
Benchmark Six Sigma Black Belt 6days Six-day Six Sigma Black Belt certification program to develop competence on the high rigor tools and techniques of Six Sigma. This program is exclusively for Six Sigma Green Belts to enable them learn Black Belt Tools and application of Six Sigma Software (Minitab) with case studies and simulations. Benchmark Six Sigma offers training and certification (six sigma black belt certification, six  more...
From Emertxe Information Technologies Pvt Ltd.
Embedded Systems Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedbookworkshop / seminartrain the trainercomputer lab ...Excellence in Embedded Systems & Unix Systems Programing located in Bangalore ofers 4 months industry oriented training in Embedded Systems Unix Systems programming. Emertxe Infotech is a ventute of Alumini of IISc, Banglore focussed to be among the top in Embedded Systems trainings. Training Modules includes * Advanced C programming  more...
Embedded Systems & Systems Programming instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewarebookworkshop / seminartrain the trainercomputer lab ...Excellence in Embedded Systems & Unix Systems Programing located in Bangalore offers 4 months industry oriented training in Embedded Systems Unix Systems programming. Emertxe Infotech is a venture of Alumni of IISc, Bangalore focused to be among the top in Embedded Systems trainings. Training Modules includes *Advanced C programming  more...
From Bigtec Pvt. Ltd.
SOA From Concepts To Practises instructor led trainingcourseware The worldwide integration software and services spend for the year 2006 alone stood at $4.6 billion and is anticipated to reach over $11.5 billion by 2013. In India, according to IDC, integration services market is growing at a CAGR of 37.4% and is headed to reach $30 million in services by the end of 2007. This presents myriad opportunities and challenges to the Indian IT Services industry in  more...
From Maze Net Solution
ITIL V3 Training Mazenet ...ing with the finest technical work force .We have proven excellence in both the Corporate and Retail Training sectors. Mazenet's mission is to enable world-class companies to increase productivity and performance through their people. Our Training professionals specialize in assessing training needs, designing, developing, delivering, administering and evaluating corporate training solutions  more...
Ethical Hacking Certification Mazenet ...ing with the finest technical work force .We have proven excellence in both the Corporate and Retail Training sectors. Mazenet's mission is to enable world-class companies to increase productivity and performance through their people. Our Training professionals specialize in assessing training needs, designing, developing, delivering, administering and evaluating corporate training solutions.  more...
Vue Testing centre-Pearson Vue Mazenet ...ing with the finest technical work force .We have proven excellence in both the Corporate and Retail Training sectors. Pearson VUE ® Authorized Test Centers (PVTC) provide on-site, on-demand testing for certification and select professional licensure exams. Mazenet is a Pearson VUE ® Authorized Test Center (PVTC) , can offer full-service training and testing solutions. Cisco  more...
Cisco Official Partners Authorised Training Providers Mazenet ... an individual competitive and confident. We have proven excellence in both the Corporate and Retail Training sectors. Mazenet's mission is to enable world-class companies to increase productivity and performance through their people. Our Training professionals specialize in assessing training needs, designing, developing, delivering, administering and evaluating corporate training solutions.  more...
Microsoft Gold Certified Partners MAZENET ... an individual competitive and confident. We have proven excellence in both the Corporate and Retail Training sectors. Mazenet's mission is to enable world-class companies to increase productivity and performance through their people. Our Training professionals specialize in assessing training needs, designing, developing, delivering, administering and evaluating corporate training solutions.  more...
From in_cr_ove
Campus to Corporate instructor led traininggroup study and discussionbookworkshop / seminar Converting the academic excellence to fruitful value creation in industrial setting requires a judicious combination of skills, attitudes & knowledge. This module addresses the key inputs needed by young engineers to lead & perform productively on the shop floor.  more...
Change orientation to targets instructor led traininggroup study and discussionworkshop / seminar Results orientation" is defined as the desire to actively participate in defining the work to be completed and to initiate activities that will contribute to organisational objectives. Discipline of finishing what is started, striving for excellence and working independently are some of the essential ingredients that make a result oriented professional  more...
Leading Teams instructor led traininggroup study and discussionworkshop / seminar When a team outgrows individual performance and learns team confidence, excellence becomes a reality. Teamwork is an essential skill to be learnt in order to not only succeed but also not to block others efforts  more...
Excellence through Positive Attitude instructor led traininggroup study and discussionbookworkshop / seminar This life is available to us only once in its present form. How we live it, is a choice that we make. Choosing positive attitude is the first step in living a successful life  more...
Target Orientation instructor led traininggroup study and discussionbookworkshop / seminar "Results orientation" is defined as the desire to actively participate in defining the work to be completed and to initiate activities that will contribute to organisational objectives. Discipline of finishing what is started, striving for excellence and working independently are some of the essential ingredients that make a result oriented professional  more...
From High Technologies Solutions
ERPSAP in Noida ...ithin the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting and offshore services, offering end-to-end solutions to a wide variety of customers. We have successfully placed our students in the companies like IBM, Masteck, Mphasis BFL, Accenture, Infosys, Wipro, IBM, Tata, Infosys, iFlex, Majoris, KanBay, Polaris,  more...
ERPSAP BASIS Training course in Noida ...ithin the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting and offshore services, offering end-to-end solutions to a wide variety of customers. T he R/ 3 Basis software is the set of programs and tools which interfaces with computer operating system the underlying database, the communication protocols, and the  more...
From Turning Point Management Consultants Pvt. Ltd.
How to Unleash People to Perform instructor led traininggroup study and discussioncoursewareself directedbookworkshop / seminar ... canalize others in the path that leads to organizational excellence 2. Build one self and the people under their care to become a be daring and dynamic professionals who will do everything it takes to achieve the organizational goals 3. Become an agent for change and catalyst for change in way that they understand the present and future requirement of the organization and prepare and lead  more...
Team Effectiveness instructor led trainingbookworkshop / seminar 6 different trainings and workshops are conducted to enhanced your teams and small groups to perform to its fullest performance capacity. Develop competencies that are essential for achieving peak performance as group - team excellence Variety of Training programs offered by Turning Point Management Consultants Team building Effective team behavior Conflict management  more...
Exemplary and Extraordinary Leader coursewarebookworkshop / seminar ...excellence and Managerial Excellence Training Hours: Detailed training intervention is designed based on 360 degree leadership and managerial assessment. Based on the outcome of the diagnosis, sessions are planned to bridge the gap and enhance necessary leadership and managerial competencies of the leadership team. Group / Participants size: 25 (group activities and other details  more...
From NLP Centre of Excellence ltd
NLP Practitioner ... to being resourceful in just minutes. NLP a Modeling Excellence Learn how to model excellence from others that have excelled in their chosen field. Through out the course you will have the chance to model several different influential people and learn the mental strategies that these people use to be the best at what they do. During this module you will learn the powerful processes that  more...
From High Technologies Solutions
Linux training centre at Noida High Technologies Solutions is a leading training institute which provides training in Linux. With this training we help our candidates to prepare for all the three certification exams. High Technologies Solutions continuously raise standards of professionalism within the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting  more...
6 week course for Linux at Noida High Technologies Solutions continuously raise standards of professionalism within the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting and offshore services, offering end-to-end solutions to a wide variety of customers. High Technologies Solutions is a leading training institute which provides training in Linux. With  more...
6 week training at Noida High Technologies Solutions continuously raise standards of professionalism within the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting and offshore services, offering end-to-end solutions to a wide variety of customers. High Technologies Solutions is a leading training institute which provides training in Linux. With  more...
From Acelentia Consulting Services Private Limited
Weekend Batch - Project Management Professional (PMP) Workshop +91 9986299918 workshop / seminar ...gement Knowledge Workshop with Mentoring Support - Excellence in Project Delivery ? Concepts & Application Program - Best Practices in Software Project Management - Project Management Software Training ? Microsoft Project - Modular Training on Project Management About the Company Acelentia Consulting (www. acelentia. com) is a Global Registered Education  more...
From Greatscope Consulting
'The NLP Experience'- Basic & Advanced level group study and discussionself directedcd romworkshop / seminarinstructor led, exercise oriented ...excellence. We offer an introductory workshop that will enable you to learn & USE the tools of NLP for personal & professional change. You can experience change Instantly. Who should consider attending 'The NLP Experience'tm program? Almost anyone really But it is most useful for people who are; seeking to change themselves their thinking , behavior, habits - & thereby achieve  more...
From High Technologies Solutions
Top level institute for microsoft Share point in Noida ...ithin the IT training industry and to create standards of excellence against which candidates are measured. It provides IT consulting and offshore services, offering end-to-end solutions to a wide variety of customers. . We at High Technologies Solution (HTS) offer you the chances to become a world class professional in SHARE POINT SREVER, at a nominal training cost. HTS is an authorized  more...
From Learningminds!
Train the Trainer ...fectively meet the learning needs of participants through excellence in program design * Deliver high impact events that attract and maintain learner attention * Identify and understand your target audience * Examine the core, key and inspirational skills profile of the successful trainer * Create an appropriate learning environment * Produce validation tools that demonstrate the value of  more...
Image Plus Customer Care Excellence Overview In todaya s competitive environment customers have become more demanding, more fickle and to expect more from their suppliers than they ever have done in the past. Service and competence are not enough to get the results that the customer wants. The way your staff present themselves, has a direct influence on how other people perceive their competence and professionalism. So you, as a  more...
From Persona International
In-House Freelance Soft Skills Trainers Development Program ... provides a way for you to demonstrate your commitment to excellence and innovation. Youa ll be able to deliver your own DiSC training, coaching, and consulting sessions knowing you have a complete understanding of DiSC. Youa ll discover how to organize Everything DiSC Facilitation Systema s Modules into effective solutions. You can tap into any of the pre-assembled Course Outlines to  more...
From Outstanding Event
NLP Basic Practitioner Certifications instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...tterns when eliciting information and develop patterns of excellence when communicating with others. You will also gain a further depth of insight into your own ways of processing information. You will begin to integrate even more of the techniques and models of NLP. In addition, they will be introduced to new conflict handling, problem solving and value integration exercises, and work on  more...
From Megamind Consultants
CUSTOMER SERVICE PAR EXCELLENCE ...EXCELLENCE" A workshop on Customer relations management Program Outline: v Different Customers & Handling Them v Customer Service & Relationship v Why Customers Leave? v Why Service Matters! v Customer Delight v Customer Service Barriers and attitudes v Golden Rules Of CRM  more...
From Learningminds!
Engaging Talent for Workplace Excellence workshop / seminar Retention and engagement continue to be among the top priorities of most organizations. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work. This highly interactive, one-day talent engagement workshop consists of facilitated videos, open discussions, small group activities and reflective thinking  more...
From Metis ERC India Pvt Ltd
Managing Performance instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Process Excellence Employee performance review After action review How to transform employees into solid performers Conducting meetings that move people to action Creative problem solving Creative problem solving & decision-making Building training values through performance improvement strategies Give and receive feedback Measuring and analyzing outcomes Measuring for results Stress Management  more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Proposal Praparation Workshop workshop / seminar ...ms for the company. Towards this he was conferred with an excellence award. Who gets the maximum benefit out of this workshop? Person with IT experience of over 4 years involved in submission of at least one proposal. Person with more than 2-3 years exclusive experience in proposal submission may find this workshop as a thought consolidation exercise. Venue: THE CHEVRON HOTEL (3 Star ) 147,  more...
From High Technologies Solutions
Dot Net Training instructor led traininggroup study and discussioncoursewarecd rome-bookworkshop / seminarcomputer lab ...excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT professionals, who can compete with the very best in the global  more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc instructor led traininggroup study and discussionworkshop / seminar Products have never been better. Service has never been worse. Lucky for you there are so many other disastrous customer experiences available yours won t stand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable  more...
From Take Charge Sdn Bhd
Team Up! instructor led training The program is conducted with a lot of fun and excitement with a strong emphasis on learning too. Learning is anchored in the minds of the participants using Neuro Linguistic Programming (NLP) as the dominant presentation tool. Program Objectives: By the end of the program, participants will be able to: Gauge the level of team spirit and teamwork they would want improved amongst themselves.  more...
From High Technologies Solutions
Corporate trainings by High Technologies Solutions instructor led trainingcoursewarecomputer lab ...olutions The Institute has been continuously striving for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT  more...
Best Mainframe training instructor led trainingstudy at homebooktrain the trainercomputer lab ...olutions The Institute has been continuously striving for excellence in education, training, research and consultancy in the fields of Management and Information Technology with a Mission of Offering Value Based Education . By intensive and meaningful teaching methods as well as regular inputs from practicing managers, the Institute grooms its students to excel as future managers and IT  more...
From Take Charge Sdn Bhd
Take Charge! instructor led trainingPersonal coaching At the end of this program, participants will be able to: 1. Gauge how important you take your life, personal and at work or study, and how much potential you have. 2. Build a mindset of improving the Quality of your Life, both personal and at work or study. 3. Polish your view of the world by not taking things for granted. 4. Equip yourself with a toolset of building rapport, effective  more...
From Ambar Hamid Training
Yes I Can Do It Seminar in Kuala Lumpur instructor led training ...ing discoveries within the area of human achievements and excellence. I will show you how to achieve your goals and make success happen by tapping into the hidden resource sleeping within you...Let's make it happen.... Date : 17 18 June 2006 Venue : JW Marriott Hotel, Kuala Lumpur Yes .I Can Do It!! Seminar Revealing Seminar: How To Get Everything You Want .. Fast! Now in  more...
From Iridium HRD Consulting Limited
Communicating and Influencing with Integrity instructor led training This two day workshop covers : understanding how different people communicate because they have different filters, building rapport, excellence in listening, handling conflict, assertiveness.  more...
From in_cr_ove
Propelling Teams instructor led traininggroup study and discussionbookworkshop / seminar When a team outgrows individual performance and learns team confidence, excellence becomes a reality. Teamwork is an essential skill to be learnt in order to not only succeed but also not to block others efforts  more...
Value Creation on Shop Floor instructor led traininggroup study and discussionbookworkshop / seminar Converting the academic excellence to fruitful value creation in industrial setting requires a judicious combination of skills, attitudes & knowledge. This module addresses the key inputs needed by young engineers to lead & perform productively on the shop floor.  more...
From Wintrac Inc.
Excellence in Technical Customer Service As a provider of customer service in a technical field, you need to interact with customers to address their technical concerns. To do this effectively, you need to develop skills that will help you interact with customers in a positive and professional manner. In this course, you will apply important principles and skills you can use as a technical customer service representative. You can get a  more...
From Ainapur Institute of Management
Balanced Scorecard Training and Consultancy Services ... Departmental Processes to Strategy a BSC AND BUSINESS EXCELLENCE MODELS a BSC AND KPAS a ABOUT BSC SOFTWARE Who should attend Senior Leaders Associated with Strategy Management Senior Management who are executing strategic decisions HR Heads associated with Performance Management Heads of Business Excellence and TQM divisions Heads of Operations, Support  more...
From RPT Safety & Health Services, Inc
The FailSafe Workplace Sustainability System Seminar instructor led traininggroup study and discussioncoursewarebook ...arget and mitigate "acceptable" risks that thwart program excellence and inhibit performance sustainability. If you are anything less than 100% confident that tomorrow will be an accident-free day in your workplace, you should seriously consider the utility of adding a formal sustainability process to your existing program. The course is intended for safety managers and supervisors, HR  more...
From Lean Sigma Management Institute
Kaizen Event instructor led traininggroup study and discussionworkshop / seminar Kaizen comprises Japanese words kai and zen where kai means change and zen means good. The popular meaning is continuous improvement of all areas of a company not just quality . Kaizen focuses on waste , delivering value to customer and create value in process. 1 day basic training give the familiarisation to Kaizen and preparation to launch a Kaizen Eventsa in any organisation or process. 5  more...
From Fiona Campbell Consultancy
NLP Practitioner Training 7 days ...f successful people and utilise those processes to create excellence. We all have our own perception of the world and everyone experiences this in their own unique way. When this is recognised and accepted communication becomes easier and by adapting to the different ways people process information we build better rapport, reduce frustration and stress. NLP is about modeling excellence,  more...
From Business Training Works, Inc.
Customer Service Training instructor led traininggroup study and discussionworkshop / seminar ...ervice Skills Training, Customers First, Customer Service Excellence, Customer Service Expertise, Learning Customer Service, How To Serve Customers, Basic Customer Service, Customer Service Excellence Training, Professional Customer Service, Skillful Customer Service, Learning To Serve Customers, Treating Customers Well, Putting Customers First, Customer Satisfaction, Customer Service Workshop,  more...
From BioMed Informatics India
Final Semester Projects - Bioinformatics Cheminformatics ...excellence in modern health care, having state of the art Infrastructure facilities, Ventures BioMed Informatics in the field of Chemi / Bioinformatics by keeping in view of the tremendous applications in improving the quality of the health care. We are the pioneers in research areas of Bioinformatics & Cheminformatics and had been extensively involved in the emerging technologies of  more...
From Hope Foundation
HRD towards Business Excellence instructor led training Date; 24th May 2008 at Bangalore Business Excellence Models Role of HRD in Building Business Excellence Models Problems and Intricacies of HRD Role of HRD in Indian Perspective Self-Evaluation to match with HRD-BE model Contact: Mrs.Joy,Mann2succeed Plot No.112, Venkateswara Layout Phase -2 HOSUR -635109, Ph: 04344-222958, Ph: 09344691083, 09344835637 e-Mail: training@man2succeed.org,  more...
From Oliver Wight Americas
Master Data Integrity Course instructor led training Master Data Integrity Course How to establish formal processes and data ownership to ensure the data asset stays in control and creates value This course is a hands-on, instructor-led, course designed to demonstrate the critical role of master data and its integrity as a cornerstone of a company s quest for Business Excellence. Enabling an ERP system to contribute value to the enterprise relies  more...
From Live to Learn
Customer Service Excellence instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...ets you apart from the competition. The Customer Service Excellence program will guide participants through: - Understanding the Value of Customer Service - Recognizing External AND Internal Customers - Communicating with Customers - Demonstrating Telephone Etiquette - Interpreting Body Language and Behavioural Styles - Handling Challenging Situations - Maintaining a Positive Attitude  more...
From CHANGE Partners, Inc. (CPi)
Leadership Excellence instructor led traininggroup study and discussionworkshop / seminar Leadership: Art or Science? Vision, Values, Beliefs Create the Future Change Mastery Accelerated Communication  more...
From TACH Solution
Building Customer Satisfaction instructor led traininggroup study and discussionCoaching, Small group discussion This course will introduce you to the Total Customer satisfaction quality cycle through the excellence service flow. Participants will be equipped with the knowledge, skills and feedback mechanisms necessary to accurately understand and improve effective partnership with internal/external customers. Participants increase their personal effectiveness by learning and applying critical customer  more...
From Arthur McNeil Institute
Oracle Database Administrator Certification instructor led training The Oracle Certified Professional Program establishes a highly recognized standard of excellence in today's I.T. market. This course provides a comprehensive foundation for designing, building and working with relational databases, enabling students to understand and use commercially available relational DBMS products effectively. Arthur McNeil provides the Oracle Database training  more...
From Boston University Corporate Education Center
Leadership Excellence in a Complex World instructor led training Leaders in today s organizations operate on a fast track: we lead initiatives that can change by the hour, manage diverse resources from multiple organizations, and achieve results that become dated moments after they are posted. In this complex world, leaders cannot succeed with old tools. This workshop is designed for leaders who want to boost their performance to the next level. It will  more...
From Summit Business Solutions
An Introduction to the Baldrige Criteria instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The Baldrige Criteria is the world's best model of performance excellence and the framework for the Malcolm Baldrige National Quality Award. This Introductory Course will introduce the core values of the Baldrige Program and present the seven categories of criteria within the Baldrige framework. Participants will learn how to identify strengths and opportunities for improvement, establish aligned  more...
From Inspire 360
NLP In Business instructor led trainingstudy at homegroup study and discussioncd rombook NLP was created from the modelling of excellent communicators, and it has now developed to encompass many new and useful techniques. We will share those techniques with you so that you can become an excellent communicator and go on to improve your effectiveness in business, which is about nothing if not communication. During the programme you will learn: - The basis of NLP - Modelling  more...
From SalesSpeakerPro.com
How to Double your Business Appointments in Half the Time instructor led trainingon-line e-learning cbt (computer based)cd romworkshop / seminartrain the trainer ...ively and then Measure the result you are on your way to Excellence. The Achilles heel of most sales organizations and sales individuals is not creating enough new sales opportunities routinely to be successful. And that sales skill training flaw leads to negative outcomes within (3) critical sales performance issues; Sub-par Quota attainment, Sales Employee Turnover and a hit and miss  more...
From SAI Global
RABQSA Certified ISO 14001 (EMS) Lead Auditor instructor led trainingworkshop / seminar The courses that Excel Partnership offers in our ISO 14001 Environmental Health and Safety training program are designed for companies that need to implement environmental management systems or occupational health systems while reinforcing overall process excellence.  more...
From SuccessSystems, Inc.
Secrets of Super Service instructor led trainingon-line e-learning cbt (computer based) ...such experiences are rare. Does your organization provide excellence in customer service and would your customers think of you when asked this question? Do you and your team provide super service for your internal customers? Learn proven practical techniques to improve customer service in this results-focused webinar with Sam Lloyd. We have done customer service training for all kinds of  more...
From Boston University Corporate Education Center
Performance Coaching - How to Develop Employee Excellence instructor led training If you re a manager or leader, the expectation to get the very best from your people comes with the territory. Much of your success will depend on your ability to help your employees develop the skills needed to transform performance from ordinary to extraordinary. But coaching performance is more than skill enhancement it is targeting growth paths, motivating, addressing behavior challenges  more...
From Edify Consultants
Finance For Non-finance People instructor led trainingworkshop / seminar ...excellence across Non finance professionals ► Human Resource Executive ► Sales & Marketing Professionals ► Entrepreneurs ► Consultants ► Business Heads Topic Outline  Finance Orientation & Basics of Accounting  Working Capital Concept & Management  Raising money in projects & markets  Cash Flow  Fund Flow  Ratio  more...
From Performance Solutions by Design
The Six Principles of Service Excellence Workshop instructor led traininggroup study and discussionbookworkshop / seminar ...ite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results. This workshop will be presented by seasoned experts with  more...
From Professional Development Systems
Keys to Better Leadership instructor led trainingon-line e-learning cbt (computer based)workshop / seminartrain the trainer Equiping leaders with the tools, resources and ideas to more effectively guide their employees. Thousands of leaders have achieved the success they desired as a result of their participation in the program. Attitudes for Excellence Planning Releasing Opportunities Creative Thinking Decision Making Performance Appraisals Effective Communications Clarification of Expectations  more...
From The OD Company
Modelling Excellence with Knowdoubtknowfear instructor led trainingworkshop / seminar Why model? If you could see someone doing something well, knowing it had taken them years to do learn it and knew how to model them to be able to achieve the same results in an almost immediate time frame, would you be interested? We were!  more...
Sales Excellence with Knowdoubtknowfear instructor led trainingworkshop / seminar Once someone knows how to sell, the ONLY thing that stops them is their own level of 'DOUBTS & FEARS'. The true test of success, isn't not having 'Doubts & Fears' but the ability to Recognise, Re-organise, Remove them and then get the business'  more...
From WebTekLabs Pvt Ltd
WebTekLabs Pvt Ltd - WCT Program instructor led trainingstudy at homegroup study and discussioncomputer lab ...me to market window. We state our mission as creating Excellence in Software Quality through our Products / Services, which would enable our client's to run and deliver software applications with a higher level of confidence and to achieve this by employing exceptional people. To morph into leading software services testing lab facility for the organizations globally. TRAINING WebTek  more...
From PM Global Solutions
PM Global Solutions instructor led trainingworkshop / seminartrain the trainerIn-house Training ...l Solutions was established to provide project management excellence to this region. Our consultants have over 30 years of experience in this industry, therefore we are certainly well placed to enhanced the skills of every individual and organisation within project management and its related activities. With a mix of competency based training and theoretical knowledge based on project  more...
From Boston University Corporate Education Center
Women's Institute for Managerial Excellence instructor led training In a rapidly changing and increasingly complex and diverse world, our "mental maps" are not always adequate to chart the territory through which we must travel. This seminar, designed and delivered by women, aims to provide not just an informational, but also a transformational learning experience.  more...
From Crossroads Consulting
Commitment to Excellence instructor led traininggroup study and discussion Commitment to Excellence - This two-hour, award winning workshop will discuss how to create quality, how to find out what the customer wants and how to gain productivity through people. Attendees will receive the Principles of Service and an action plan to create excellence in work and life. The workshop will include a workbook for attendees and audience discussion and involvement.  more...
From Zenergy PD Inc.
Tigers & Trainers instructor led traininggroup study and discussion They stand in the circus ring surrounded by feisty tigers, with only a token whip to suggest who is supposed to be in control. Training tigers is not everyone s cup of tea. And yet every trainer knows that you cannot train a tiger while it is still in a cage. We have to release the tigers so that we can play with them and learn from them as they learn from us. Training people has only one  more...
From Learning Zone FZ LLC
Developing People for Excellence instructor led traininggroup study and discussionSimulations ...Excellence A 2 - day non - residential Video - based programme for Senior / middle managers True leadership is about creating leaders at all levels in an organization: unfolding of potential. It requires deeper understanding of one's role. Developing People for Excellence is designed to enable participating managers to enhance their competencies in developing their  more...
From The Really Big Impact Company
Alignment of Purpose instructor led traininggroup study and discussionself directed .... Rapid Transformation to Organisational and Management Excellence If you are struggling to get your Vision, Mission and Values to become exhibited as a part of everyone s daily activity, this is the programme for you. Through a combination of discovery and learning workshops with on the job guidance your managers and supervisors will transform their approach to getting buy-in and  more...
From Inspire 360
NLP Certified Training instructor led trainingstudy at homegroup study and discussioncd rombook There are many ways of defining NLP but perhaps the most succinct is to say it is the study of human experience, communication, thinking, language and behaviour. It is about noticing conscious and unconscious behavioural patterns. It's about modelling excellence and understanding the process in how we communicate to ourselves and others. By recognising and understanding these processes we can  more...
From Summit Business Solutions
Customer Service Excellence instructor led trainingon-line e-learning cbt (computer based)workshop / seminar This program focuses on delivering value and maintaining customer satisfaction. Participants will learn techniques that focus on customer requirements, increasing repeat business and sales. Can be presented as executive briefing to multi-day customer service boot camp including customer site visits, interviews and service level evaluations.  more...
tcw11-gfc--11/23/09-23:50:26-(13422)[B]-[B]-[A]