Instructor Led Excellence Training Classes |
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Instructor Led Training Classes
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Excellence Training Seminars and Classes
From The Training Bank
Foundations: Supervisory Excellence  This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and more...
From Training for Excellence
Train the Trainer Program       ...aining program, which emphasized both design elements and excellence in delivery, we have experienced a 40 growth in our production over last year."
Gerry Heiple, Former VP, Foresters
The program focuses on practical, proven, leading-edge techniques and strategies that both new and experienced trainers can begin to use immediately with success.
You ll learn how to:
--Build "instant" more...
From Meirc Training and Consulting
Customer Service Excellence How to Win and Keep Customers  This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.' more...
Customer Service Excellence How to Win and Keep Customers  This program is designed for Managers/supervisors and senior customer service staff. This program is worth 15 NASBA CPE s.Understand the importance of customer service in a competitive environment.Practice the techniques of managing customer expectations and delighting them.Agree on a strategy to recover from major drawbacks and regain the loyalty of customers.' more...
Talent Management Identifying Developing and Promoting your Best People  ...that will allow the organization to create organizational excellence and continuously improve its bottom line. This program is worth 25 NASBA CPE s.Identify and understand the building blocks of talent management.Learn how to set up a talent management system.Understand the linkages that exist between organization excellence and effective people management.Learn how to identify, keep, develop more...
From Greatscope Consulting
'The NLP Experience'      ...excellence.
We offer an introductory workshop that will enable you to learn & USE the tools of NLP for personal & professional change. You can experience change Instantly.
Who should consider attending The NLP Experience program?
Almost anyone really But it is most useful for people who are;
seeking to change themselves their thinking , behavior, habits - & thereby achieve greater more...
From Bigtec Pvt. Ltd.
SOA From Concepts To Practises   The worldwide integration software and services spend for the year 2006 alone stood at $4.6 billion and is anticipated to reach over $11.5 billion by 2013. In India, according to IDC, integration services market is growing at a CAGR of 37.4% and is headed to reach $30 million in services by the end of 2007. This presents myriad opportunities and challenges to the Indian IT Services industry in more...
From Take Charge Sdn Bhd
Team Up!  The program is conducted with a lot of fun and excitement with a strong emphasis on learning too. Learning is anchored in the minds of the participants using Neuro Linguistic Programming ( NLP) as the dominant presentation tool.
Program Objectives:
By the end of the program, participants will be able to:
Gauge the level of team spirit and teamwork they would want improved amongst themselves.
more...
Take Charge!   At the end of this program, participants will be able to:
1. Gauge how important you take your life, personal and at work or study, and how much potential you have.
2. Build a mindset of improving the Quality of your Life, both personal and at work or study.
3. Polish your view of the world by not taking things for granted.
4. Equip yourself with a toolset of building rapport, effective more...
From Learningminds!
Engaging Talent for Workplace Excellence  Retention and engagement continue to be among the top priorities of most organizations. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work.
This highly interactive, one-day talent engagement workshop consists of facilitated videos, open discussions, small group activities and reflective thinking more...
From Human Resources Services
G K Lim's Customer Service Excellence Training  Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain.
Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different more...
From Training Connection
Supervisor Training  ...gies for proactive communication
Unit 4: Coaching for Excellence
The changing playing field
The best and worst supervisors
The coaching process
Case study 4
Strategies for effective coaching
Unit 5: Dealing with change positively
A new paradigm
Organizational change
The impact of change
Communicating change effectively
Change-management skills more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Proposal Praparation Workshop  ...ms for the company. Towards this he was conferred with an excellence award.
Who gets the maximum benefit out of this workshop?
Person with IT experience of over 4 years involved in submission of at least one proposal. Person with more than 2-3 years exclusive experience in proposal submission may find this workshop as a thought consolidation exercise.
Venue:
THE CHEVRON HOTEL (3 Star )
147, more...
From I.T. Made Simple Ltd.
Communicating With Confidence  Do you
- Ask powerful questions that get you the answers you need?
- Manage and resolve conflict effectively and positively?
- Know how to impact positively on other people s feelings?
- Get the best from those around you?
- Build rapport easily?
- Feel successful?
What would your life be like if you did?
Communicating effectively requires a balance of listening, questioning and responding more...
Presenting With Impact  Do you
- Look forward to presenting your ideas?
- Deliver information that is remembered and acted upon?
- Influence key decision makers?
- Inspire people to take action?
- Answer audience questions confidently?
- Have presence and charisma?
What would your life be like if you did?
If you are serious about achieving excellence in your professional life, you will know that presenting more...
From Contacts Plus
AT&T Diploma for Agents    ...em.
This Course uncovers a new way of living, toward the excellence of life personally and professionally. It draws a new path toward our target, while providing the right spirit to face obstacles and failure in the way to achieve the pursued targets.
Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers demand more...
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