Excellence Web-based Seminars - Training Resources

Customer Service Strategies to Increase Revenue ...speaker and co-author of the best-selling book Unleashing Excellence The Complete Guide to Ultimate Customer Service, teaches business leaders to see through the lens of their customer. She helps you make the critical, cost-effective changes to your business to create customer loyalty even when you're operating on a tight budget. Teri presents revenue-generating, WOW! customer service  more...

Developing Powerful Booth Staff There is no such thing as a naturally born boother. It takes skills, dedication and a commitment to understand the process. All exhibit staff move through four distinct stages of growth until they achieve spectacular results. During this webinar you will learn: - The four stages to booth excellence - How to move into a meaningful discussion - The ACTION steps to the 90-second qualify - Make  more...

Online Customer Service Training Customer Service Excellence Online Training Program. Explore all of the elements of customer service in the online version of Business Training Works' onsite program: Customer Service Excellence.  more...