Excellence Web-based Seminars
Excellence Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Kepner-Tregoe Inc
Live Webcast Thinking Correctly Under Pressure
...on in companies that are committed to the idea of Service Excellence. The ability to "stay cool and focused" when the situation at hand gets hot is something that is required whenever we look at Incident Management, but could also be transferred into any other environment where effective decision making and proactive thinking is essential for success.
The webcast will introduce you to some
more...
...on in companies that are committed to the idea of Service Excellence. The ability to "stay cool and focused" when the situation at hand gets hot is something that is required whenever we look at Incident Management, but could also be transferred into any other environment where effective decision making and proactive thinking is essential for success.
The webcast will introduce you to some
more...
From The College of Call Center Excellence
Call Center Social Media Certification - Live Online - May 9-11 2012
Social media represents one of the most significant changes in consumer media behavior in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies and to properly select the social media platforms to engage consumers, while monitoring and measuring
more...
Social media represents one of the most significant changes in consumer media behavior in history, resulting in fundamental shifts in the way companies communicate and interact with consumers. This course provides the practical knowledge and insights required to establish objectives and strategies and to properly select the social media platforms to engage consumers, while monitoring and measuring
more...
From Auctus Solutions
Introduction to Six Sigma
Course designed for beginners. Scope of this training is to give a primary insight to what six sigma implementation can help for business performance excellence. Examples of what it has done to companies who have implemented six sigma
Introduction; Concepts; History; Statistical tools; Methodology; DMAIC, DMADV; Examples; Tools for six sigma; summary.
Course also suitable for business owners.
more...
Course designed for beginners. Scope of this training is to give a primary insight to what six sigma implementation can help for business performance excellence. Examples of what it has done to companies who have implemented six sigma
Introduction; Concepts; History; Statistical tools; Methodology; DMAIC, DMADV; Examples; Tools for six sigma; summary.
Course also suitable for business owners.
more...
From Soaring Eagle Enterprises
Customer Service Excellence-The Keys to Great Service
...Excellence-The Basics is the introduction to the journey to service excellence. The delivery of great customer service begins with a common set of skills that drive individuals and organizations to higher levels of performance. A big part of this unit is understanding the importance of customer service to the functioning and ultimate success of that organization. Generating referrals, great
more...
From Business Expert Webinars
Customer Service Strategies to Increase Revenue
...speaker and co-author of the best-selling book Unleashing Excellence The Complete Guide to Ultimate Customer Service, teaches business leaders to see through the lens of their customer. She helps you make the critical, cost-effective changes to your business to create customer loyalty even when you're operating on a tight budget. Teri presents revenue-generating, WOW! customer service
more...
Developing Powerful Booth Staff
There is no such thing as a naturally born boother. It takes skills, dedication and a commitment to understand the process.
All exhibit staff move through four distinct stages of growth until they achieve spectacular results. During this webinar you will learn:
- The four stages to booth excellence
- How to move into a meaningful discussion
- The ACTION steps to the 90-second qualify
- Make
more...
From Business Training Works, Inc.
Online Customer Service Training
Customer Service Excellence Online Training Program. Explore all of the elements of customer service in the online version of Business Training Works' onsite program: Customer Service Excellence.
more...
