From Serebra Learning Corporation
Microsoft Excel 97 Advanced 
...rn how to perform "what-if" analysis, create
PivotTables, exchange
Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course
more...
Participating Effectively in Business Meetings 
...exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made through group discussion and with reasonable speed,
more...
Effective Feedback for Employees and Colleagues Simulation 
...yees, customers, and suppliers alike all benefit from the exchange of meaningful, germane feedback. But feedback is a double-edged sword. Given thoughtlessly, without proper preparation and consideration, it is likely to be ignored by the recipient or worse yet, give offense. On the other hand, when given properly, feedback is a powerful tool for improving performance and increasing
more...
Improving Your Cross-cultural Communications 
Picture the scene. You've been asked to contact some new clients based over 3,000 miles away. You've never spoken with them before and you're not sure what response you'll get. This is a familiar situation that is played out daily in many organizations around the world. How many times have you found yourself in this situation? Thankfully, there are things you can do to improve your cross-cultural
more...
International Finance 
Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your purely domestic firm into a multinational corporation; how you decide
more...
Doing Business on the Internet 
The use of the
Internet as a means of doing business has changed the way in which business transactions can take place forever. Business can be conducted across vast geographical distances with a much greater degree of ease than was possible even twenty years ago. However, while advancements in technology have enabled the development of new business models, the impact of these changes on issues
more...
Record Retention 
Does your company have a formal policy for how to retain and dispose of its records? Do you know what records you need to retain, how long you should retain them for, and which disposal techniques you should use? Following the
Arthur Andersen case, many companies are reexamining what documents they keep and how long they must keep them. Having a carefully planned and documented record retention
more...
The Sarbanes-Oxley Act of 2002 
On
July 30, 2002,
President Bush signed into law the
Sarbanes-Oxley Act of 2002. Sparked by a wave of dramatic corporate and accounting scandals, this federal securities legislation attempts to combat corporate fraud and to enhance the accuracy and reliability of corporate disclosures made pursuant to the securities laws. The act's provisions have helped to enhance audit committee responsibility
more...
Microsoft Small Business Server 2000 Features 
To introduce students to the communication and advanced features of Microsoft Small Business Server 2000 Technical personnel at IT solution companies who wish to deploy Microsoft Small Business Server 2000 to small businesses and network administrators of small businesses
more...
LAN Fundamentals 
This course provides students with an introduction to the concepts, components, and various architectures of
LAN technologies. It also helps the student understand the fundamentals of network management and LAN security. This course is designed for technical managers, help desk/support personnel and professionals who require an understanding of data communications and networking.
more...
WAN Fundamentals 
This course explains the emerging
WAN internetworking technologies. It also covers the basics of data communication, digital data services. This course is designed for technical managers, help desk/support personnel and professionals who require an understanding of WAN,
MAN, internetworking, digital data services, and advanced data communications.
more...
Fundamentals of Network Security 
...exchange, most organizations have implemented computer networks. As a network administrator, you need to determine and analyze the risks to the data residing on your network. Additionally, you need to implement various processes to track the security holes on your network. Based on your assessment of the risks and security holes, you can prepare a document highlighting the different aspects of
more...
Encryption Technologies 
To discuss techniques for encrypting information
Network administrators, firewall administrators, systems administrators, application developers, and IT security officers
more...
How a Local Exchange Works 
This
WestNet e-Learning module focuses on telephone central offices (
COs), the telephone numbering system, and the physical connections that transmit signals between customers and COs.
more...
PBX and ACD Systems 
This
WestNet e-Learning module focuses on the private branch exchange (
PBX) telephone switching system. We will see how a combination of telephone switching and dedicated lines can create a wide area voice and data network that can treat most intraoffice calls as "local."
more...
SAP R 3 4 6 FI Payments 
Payment
Processing is a component of
SAP's R/3 Financial
Accounting module (FI). FI is a powerful module integrating many activities, including
General Ledger, accounts payable, accounts receivable and assets accounting. You will learn to process simple and complex payment transactions. In addition, you will maintain data and systems settings for accurate and effective payment processing in
more...
Instant Text and Unified Messaging in Outlook 2007 
...ng, printing, and copying. In addition, when used with an
Exchange Server,
Outlook 2007 provides you with a comprehensive messaging approach, including instant and text messaging to mobile devices. It also allows you to receive and listen to voice mail messages in your inbox, and send and receive faxes directly to and from your inbox. This course explains how to configure and implement
IRM. It
more...
Microsoft Excel 2000 Advanced 
...rn how to perform "what-if" analysis, create
PivotTables, exchange
Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based
Pre- and
Post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and online glossary make the
CBT a great reference tool long after course
more...
Federal Government - Gifts and Conflicts of Interest 
This course provides an overview of the ethical conduct expected of federal employees. It lists regulations that control the exchange of gifts between employees and the acceptance of gifts from outside sources. It also discusses rules that regulate the activities of employees outside the office so as to avoid any conflicts of interest.
more...
Microsoft Exchange 2000 Server - Part 1: Installing 


This course presents the students with both theoretical and practical instruction in the subject of installing
Microsoft Exchange 2000 Server. This instruction will cover initial installs and upgrades from
Exchange 5.5. The bulk of the instruction will relate to the issues of planning and executing a server install. Considerably less emphasis will be placed on deploying different varieties of
more...
Microsoft Exchange 2000 Server - Part 2: Configuring 


...Exchange 2000 server once it has been installed. Even experienced
Exchange 5.5 administrators will find a great deal of new material in this course as configuration details relating to
Exchange 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores, improved clustering, and native support for
Internet mail formats are covered. The
more...
Microsoft Exchange 2000 Server - Part 4: Connectivity 


This course presents training in skills that administrators need to monitor and manage
Exchange 2000 Server connectivity. Activities covered include monitoring, managing and troubleshooting messaging connectivity, managing messaging queues, and monitoring link status. The course also covers configuring and monitoring client connectivity and diagnosing and resolving client connectivity problems.
more...
Microsoft .NET Technology Overview: Part 2 - .NET Server Infrastructure and Services 
This course covers the .NET Enterprise
Servers infrastructure explaining each of the servers in turn - BizTalk Server 2000 Application Center 2000 Commerce Server 2000 Host Integration Server SQL Server 2000 Exchange Server 2000 ISA Server 2000 Mobile Information 2001 Server. It then covers each of the chief products of the .NET initiative and each of the chief services. The course concludes with
more...
Microsoft Exchange 2000 Server - Part 1: Installing 
This course presents the students with both theoretical and practical instruction in the subject of installing
Microsoft Exchange 2000 Server. This instruction will cover initial installs and upgrades from
Exchange 5.5. The bulk of the instruction will relate to the issues of planning and executing a server install. Considerably less emphasis will be placed on deploying different varieties of
more...
Microsoft Exchange 2000 Server - Part 2: Configuring 
...Exchange 2000 server once it has been installed. Even experienced
Exchange 5.5 administrators will find a great deal of new material in this course as configuration details relating to
Exchange 2000 Server's enhanced scalability is covered. The hands-on consequences of enhancements such as multiple data stores improved clustering and native support for
Internet mail formats are covered. The
more...
Microsoft Exchange 2000 Server - Part 4: Connectivity 
This course presents training in skills that administrators need to monitor and manage
Exchange 2000 Server connectivity. Activities covered include monitoring managing and troubleshooting messaging connectivity managing messaging queues and monitoring link status. The course also covers configuring and monitoring client connectivity and diagnosing and resolving client connectivity problems.
more...
Microsoft Exchange 2000 Infrastructure Design Part 2 
This course will cover messaging connectivity client connectivity and public folder management. Developing a routing strategy for your corporate
Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in
Exchange 2000 Server means that several issues must be considered before deploying the messaging system. This course also
more...
Frontline Leadership: Knowledge in the Workplace 
Frontline
Leadership:
Knowledge in the
Workplace emphasizes the importance of managing knowledge in the workplace conducting assessment interviews for employees utilizing employee knowledge and input and providing employees with opportunities for continuing education. The program also details the affects technology has on the exchange of knowledge and offers guidelines for using specific types of
more...