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Executive Training Seminars and Classes
From Taylor Performance Solutions, Inc.
Individual Training and Coaching instructor led training Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.  more...
High Impact Presentation Skills instructor led training If your employees speak in public or give presentations this training is ideal for your business. Our programs can be tailored to your business, your clients and your business needs. Whatever level of experience, the skills in this training are designed to help employees: Develop tailored materials to meet the audience's needs Develop a mission statement, theme, and outline Use verbal  more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects ...available to public. Specify the functions of World Bank Executive Directors Be familiar with the purpose of Monthly Operational Summary. Know the function of Status of Projects in Execution Perceive the contents of Completion and Results Report Be acquainted with the policies and procedure for its implementation. Determine who can be sanctioned by the World Bank. Determine major sector  more...
Oil and Gas Operation for Oil and Gas Non-Technical Staff instructor led trainingon-line e-learning cbt (computer based)self directed ...lth & Safety Centre for Petroleum - Health and Safety Executive (HSE) - Petroleum Industry's Annual Safety Seminar 11. Safety Relief Valves and Rupture Discs 12. Pressure Safety Valves (PSV), Operation and Testing 13. Gaswell blowouts 14. Hydrogen Sulfide 15. Hydrogen Sulfide Principles 16. Hydrogen Sulfide (H2S) Safety for Oil and Gas 17. Rig Accidents 18.  more...
Change Management and Executive Leadership in Organisations instructor led trainingon-line e-learning cbt (computer based)self directed ...Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s situational  more...
Executive Leadership and Corporate Communication instructor led trainingon-line e-learning cbt (computer based)self directed ...empowered to enhance organisational effectiveness B. Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their  more...
Talent Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ceptional talents - Locate talent management within the executive cadre CONTENT: - Talent relationship management - Talent and executive development - Approaches to talent management - Key success factors in talent management - Employee Retention - Career management: - Career theory, - Career development, management - Management and succession planning - Management succession  more...
Planning Costing and Budgeting for Executive Decision-Making instructor led trainingon-line e-learning cbt (computer based)self directed PROGRAMME OBJECTIVES: Participants attending the programme will: - Understand stages in the planning process - The multiple functions of budgets - Understand the importance of a well-defined budget process - Learn planning, costing and budgeting terminology used in business - Master techniques for cost-benefit analysis - Learn how to construct profit, cash and balance sheet plans and  more...
Communication Information Gathering Analysis and Report Writing instructor led trainingon-line e-learning cbt (computer based)self directed ... * Establishing The Terms of reference * The Executive Summary * Choosing prefacing summaries * The Introduction * The Background * Styles of Report Writing; * Using Visual presentation to enhance the effectiveness of reports * Using evidence from information gathered to support claims made in reports B. 4 - Preparing For The  more...
Executive Leadership and High Performance Team Management instructor led trainingon-line e-learning cbt (computer based)self directed ... empowered to enhance organisational effectiveness 2.) Executive High Performance Leadership - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s situational model & McGregora ™s Theory a Xa  more...
Enhancing Objective Accomplishments Through An Enthusiastic Workforce instructor led trainingon-line e-learning cbt (computer based)self directed ...nces as a motivating factor 2.) Trainer Training for Executive Management OBJECTIVES: - Be conversant with the theories of learning and memory crucial to the development and implementation of training programmes. - Be aware of the taxonomy of educational objectives and translate these into individual capability and achievements. - Determine the most appropriate way to organise training  more...
From PetroEDGE
The International Oil Gas Executive Development Program Essential Management Commercial Skills for Oil Gas Professionals group study and discussioncd rombookworkshop / seminar This practical, intensive 5 day course aims to provide participants with a solid grounding in the principles and practices of business management that are essential when moving from an operational to a more strategic role. Where operational management is about implementing plans with known parameters, strategic management is about exercising judgement in complex environments where there is no a  more...
The International Oil Gas Executive Development 11 - 15 October 2010 instructor led traininggroup study and discussionbooktrain the trainer Movinga up in the Oil & Gas industry is no simple task. The International Oil & Gas industry is a fasta paced, complex and highly competitive global industry. Keepinga up with the pace of change, staying relevant and current with industry developments by maintaining a sharp intellectual edge is a constant challenge for professionals. The changing nature of the industry and the drivers need to  more...
From The Career Center
Effective Business Writing instructor led training Though businesses increasingly rely on technology, technological skills alone do not guarantee success in the workplace. You must still develop your ideas, express them clearly, and persuade others of their viability. This course offers effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and shaping your arguments.  more...
From Lorman Education Services
Charitable Nonprofits instructor led training Benefits strong Charitable tax-exempt organizations are under increasing scrutiny - are you following the rules? /strong Attend this enlightening seminar and stay abreast of the issues confronted by charitable tax-exempt organizations. The charitable sector has gotten more complex, and with it the scrutiny and rules affecting it. Our seasoned professionals will provide background and practical  more...
Form 990 instructor led training Benefits strong Navigate IRS Form 990 - hear the critical issues every nonprofit leader needs to know! /strong Walk through the revised Form 990 and get the expert knowledge you need to file correctly. Exempt organizations' tax forms have become more important as they're scrutinized by the IRS, Congress, the media, competitors, disgruntled employees and others. Attend this seminar and make sure  more...
From Bold New Directions
Powerful Presentations Training Seminar instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminaron site ...entations - Technical Presentations - IT Training - Executive Presentations - Scientists and Engineers Presentation Training Seminar & Workshops: Our presentation skills workshop will improve your presentation skills whether your are persuading, educating, or informing. This highly interactive workshop focuses on professional business communication including preparation,  more...
Executive Presentation Skills instructor led traininggroup study and discussionbookworkshop / seminar This presentation training seminar is designed for the mid to high level professional who is required to make executive presentations as part of his or her professional life. The program is geared to the range of situations where busy executives find they require: - Standup Presentation Skills - Board Room Presentation Skills - Sitting Presentation Skills - PowerPoint Presentation Skills  more...
From Lorman Education Services
Not-For-Profit Organizations instructor led training End confusion in the not-for-profit maze. Attend this enlightening seminar and stay abreast of the issues confronted by not-for-profit organizations today. Our seasoned professionals will provide practical answers to your most pressing questions about employment law considerations, nonprofit tax status and corporate governance. Register today and get an inside look at how to respond to confusing  more...
From Wintrac Inc.
Attaining Strategic Goals through Projects ...we funding the right projects at the right time? Does the executive team have clear guidance on how much each project will cost and what it will return? Do they know with certainty that every completed project has actually created the Business Value intended? What can an executive do to ensure that every project is worthwhile? The Solution Project Portfolio Management (PPM) is the  more...
Project Portfolio Management What Every Executive Must Know The Challenge Project Portfolio Management (PPM) is the process behind project selection, funding, oversight and evaluation. It is a business process of some complexity and with many participants. Your organization relies on PPM to select and oversee the projects that execute business strategy. But are you doing this effectively? Are you funding the right projects at the right time? Do your  more...
Web 2.0 Executive Overview Training Web 2. 0 holds tremendous potential for enterprises of all shapes and sizes. The network has evolved from being a mere conduit for exchanging files, into a full-fledged ecosystem that is capable of facilitating collaboration and innovation. You can get a complete list of other web 2. 0 classes at http://www.wintrac.com/courses/coursesWeb2.asp  more...
From Learning Technologies, Inc.
Sales Success instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Relationship sales targets customer-focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on  more...
Learning Technologies Consulting Services instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and assements Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...
Change Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs This highly interactive program focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below). Every LTI classroom program is designed to achieve specific results  more...
Effective Performance and Employee Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Steps to Effective Delegation instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs One of the most challenging aspects of leadership is effective delegation, but this is also one of our most powerful tools for managing our time and developing others. We explore how to determine what to delegate and whom to delegate to. We also use a step-by-step delegation model that helps guide the delegation process (See Details Below). Every LTI classroom program is designed to achieve  more...
Conflict Management instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, assessments, and debriefs Effective conflict management is critical for both individual and team development. It is also a major cause of ineffective communication. We explore dealing with the emotional aspects of conflict, how to have difficult conversations, and what to do when things get ugly (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business  more...
Developing a Successful Sales Team instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Managing the sales process is one thing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By  more...
Essential Communication and Listening Skills for an Effective Workplace instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Effective communication is an active process that requires both speaking and listening. Our ability to communicate is our most powerful tool for ensuring maximum team performance. We explore different communication styles, how to express yourself clearly, and how to listen to the real message behind the words. We also explore critical communication tools for both the individual and the team  more...
Effective Coaching Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Effective coaching is a continuous process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business  more...
Understanding and Managing Diversity instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Taking advantage of the diversity in your team and company is critical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Interviewing Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Critical interviewing skills include how to effectively plan for an interview, how to build rapport, effective listening skills, and how to dig deeper using strategic questioning skills (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating  more...
Giving and Receiving Feedback instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details Below).  more...
Essential Listening Skills instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments Listening is one of the most important communication skills we possess. Unfortunately, the ability to do it well does not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your  more...
Classroom Sessions, Workshops, and Assessments instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions and debriefs Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your  more...
From Management Training Institute
Powerful Presentation Skills For Managers instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer ...nical Information a Board Level Presentation Skills a Executive Presentation Skills Presentation Training Seminar For Managers This highly interactive presentation training seminar focuses on professional business communication required by managers including preparation, structure, delivery, strategy, use of visual aids, and handling questions and answers. Geared to the active  more...
From L'Obel IT-Palaestra
L'Obel Certified Cognos Training ...nos TM1 (formerly Applix TM1) o IBM Cognos TM1 Executive Viewer (formerly Applix TM1 Executive Viewer and Temtec's Executive Viewer) o IBM Cognos Finance (formerly LEX2000) o IBM Cognos 8 Business Viewpoint (dimension management tool released November 27, 2008) * IBM Cognos Series 7 o IBM Cognos PowerPlay for Windows o IBM Cognos  more...
From Pitman Training Centre London
Executive PA Course - From Good To Outstanding instructor led training This two-day training programme is aimed at personal assistants and senior secretaries who want to be the best in their field. Written and presented by Adam Fidler, a hugely experienced Management Assistant to Board Level directors, the course will take participants to the top of the tree in terms of delivering the highest level of assistance to senior bosses.  more...
Executive PA Seminar instructor led trainingworkshop / seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...
From Alan Mars
Confidence Coaching Training Course. Brighton, UK Practical group and individual instruction CONFIDENCE TRICKS! A Brighton Fringe Festival Event. 23rd May 2009. 11am - 4pm. 40 Reliable confidence is based on the practice of surprisingly simple procedures. Surprise yourself... experience alive relaxation, energy & flow during presentations, meetings, auditions, concerts or any challenging situation! Intensely practical workshops drawing on techniques, ancient and modern,  more...
From Meirc Training and Consulting
Finance for Non-Finance Professionals - Finance and Accounting group study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Know the functions of financial management. Understand the four key financial statements: balance sheet, income, cash flow and changes in owners equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments.  more...
Simplification of Work Processes and Procedures - Quality and Productivity group study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures  more...
Creative Problem Solving and Decision Making instructor led traininggroup study and discussioncourseware Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tools. Analyze and solve actual problems facing them at work.  more...
Executive Effectiveness instructor led traininggroup study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might possibly influence the future of management. Sharpen their leadership skills through innovative thinking.  more...
The Professional Executive Assistant - Administration and Secretarial instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public in  more...
Advanced Recruitment and Selection Skills - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Learn the basics of manpower planning, how to link manpower needs with organizational strategy and the use of key performance indicators in evaluating the recruitment function. Design assessment centers for use in the selection of candidates. Conduct interviews using job profiles and competency models. Produce an interview report which accurately describes the outcome of an interview. Learn  more...
Organizational Surveys Concept to Completion - Human Resources Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Design and carry out different types of surveys. Understand the value of information and how to use it. Know where the information is and how to get it. Equip their organizations with the means to obtain and effectively use data to drive change. Understand corporate health, how to measure it and change it.  more...
Certified Customer Service Executive - Customer Service instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...
Managing Conflict Power through Influence - Interpersonal Skills and Self Development instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions.  more...
Managing Project Teams - Project Management By the end of the program, participants will be able to: Understand how organizational structures influence projects. Develop an understanding of the various project relationships. Demonstrate the construction of project logic models. Practice general management and leadership skills. Get the right message at the right time through planning and careful tracking of stakeholder communications on the  more...
Project Management Skills - Project Management instructor led trainingworkshop / seminar By the end of the program, participants will be able to: Plan, schedule, implement and control projects in a structural and professional style. Review the financial aspects of the projects they are currently handling. Deal with all parties concerned through better negotiation and communication skills. Develop an awareness of own personal strengths and weaknesses while managing projects. Work with  more...
The Balanced Scorecard Achieving Performance Excellence - Strategy and Planning By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of  more...
Time Management - Interpersonal Skills and Self Dev By the end of the program, participants will be able to: Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Know their time usage profile by completing a self-assessment questionnaire. Apply one or more of the 7 habits of highly effective people.  more...
Competency-Based Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency, the differences between each and their relevance to HR processes. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the  more...
Managing Conflict Power through Influence - Training and Development instructor led traininggroup study and discussioncourseware Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions.  more...
Interpersonal Communication Skills - Communication Skills By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive  more...
Managing and Coordinating Training Proactively - Training and Development By the end of the program, participants will be able to: Distinguish between the proactive/ strategic approaches of managing training and the traditional/ reactive approach. Use appropriate methods to identify training needs. Design and conduct a training needs analysis. Analyze the components of human performance and determine how managers and/ or the corporate culture may enhance performance.  more...
Effective Budgeting and Cost Control - Finance and Accounting By the end of the program, participants will be able to: See how the budget relates to the key financial statements: balance sheet, income statement, and cash flows. Prepare a budget consistent with the organization strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure  more...
High Performance Teams - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities.  more...
Managing Your IT Projects Successfully instructor led traininggroup study and discussioncourseware Understand how to manage IT projects using project management methodology. Master fundamental project management skills, concepts and techniques. Link project goals and objectives to stakeholders needs in a clear and compelling manner. Set realistic measurable objectives and estimate project costs and schedules using proven techniques. Develop work breakdown structures and establish an  more...
Middle Management - Leadership and Management By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous  more...
Career Development and Succession Planning instructor led traininggroup study and discussioncourseware Understand the basics of career development and succession planning. Distinguish succession planning and management from replacement planning, talent management, and human capital management. Compare traditional and career planning-oriented HR focus. Explain employee and employer career development roles. Examine innovative corporate career development initiatives. Close the developmental gap by  more...
Public Relations and Media Skills instructor led traininggroup study and discussioncourseware Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches appropriately geared to the working environment of Arab institutions. Practice key public relations skills relating to verbal and written communication, as well as editorial, layout and production techniques. Improve their awareness of the  more...
Successful Planning Scheduling and Control - Strategy and Planning By the end of the program, participants will be able to: Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use KPIs and targets to control results. Manage and control resistance to change.  more...
Fundamentals of Business Writing - Communication Skills By the end of the program, participants will be able to: Write effective memos, letters and e-mails. Apply specific information gained regarding the correct and most modern methods of written communication. Select the most effective use of language for the particular medium being used. Understand the basic structure of the English language.  more...
Fundamentals of Purchasing - Materials Management By the end of the program, participants will be able to: Understand the fundamentals and modern principles of the purchasing function. Acquire all the required skills to be an effective buyer. Improve the efficiency of buying goods and services. Select suppliers in a better way. Determine transportation and packaging requirements. Shorten total lead-time to speed up the purchasing cycle.  more...
Contract Preparation and Management - Contracts Management By the end of the program, participants will be able to: Identify and discuss the major steps involved in the contracting procedures. Develop the scope of work and recognize the implications of a poorly prepared scope. Discuss the contracting strategy including pricing. Select contractors more efficiently. Review the tendering principles and process.  more...
Cost Management Strategies for Business Decisions - Finance and Accounting By the end of the program, participants will be able to: Discover the importance of analyzing and managing costs. Understand Activity-Based Costing - ABC and Activity Based Management - ABM. Realize the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...
Efficient Finance and Accounting Operations 2010 Best Practices and Update By the end of the program, participants will be able to: Understand the operations of the Finance and Accounting department. Acquire internationally implemented best practices in the following areas: Accounts Payables, Billing, Budgeting, Cash Management and Treasury, Costing, Filing, Financial Statements, General Ledger, Inventory, Payroll, and Policies and Procedures. Apply their knowledge  more...
The Professional Executive Assistant PA - Administration and Secretarial By the end of the program, participants will be able to: Practice advanced administration and secretarial techniques. Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills  more...
Advanced Supervisory Skills - Leadership and Management By the end of the program, participants will be able to: Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify  more...
Mastering Business and Financial Modeling Unleashing the Power of Excel 2007 By the end of the program, participants will be able to: Use Excel in business, finance, accounting, marketing and sales more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Master data analysis using pivot tables and pivot charts. Slice and dice large accounting data in no time. Develop dynamic business reporting models flash reports to senior  more...
Creative Problem Solving and Decision Making - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tool. Analyze and solve actual problems facing them at work.  more...
Interdepartmental Communication - Communication Skills By the end of the program, participants will be able to: Identify the framework of interdepartmental communication. Understand the importance and practice of excellent internal customer service. Take a proactive approach in simplifying the work processes and flow between work units. Remove interdepartmental communication barriers and resolve conflict. Develop a plan for enhancing organizational  more...
Meirc Certificate in Islamic Business and Commercial Transactions instructor led traininggroup study and discussioncourseware Use business and commercial transactions as they relate to Islamic finance. Understand the sources, principles, concepts, methodology, standards and application of Islamic transaction. Make the link between Islamic finance and the financial system, industry and environment. Discover the importance of contracts in relation to Islamic finance. Gain practical experience of the application of  more...
Win-Win Negotiation Skills - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred  more...
Accounts Payable From Accounting to Management - Finance and Accounting By the end of the program, participants will be able to: Understand the function of Accounts Payable and its role in organizations. Take a successful lead in the management of Accounts Payable. Get the latest update on best practices in managing Accounts Payable. Apply accounting principles related to Accounts Payable.  more...
Advanced Human Resources Management - Human Resources Management By the end of the program, participants will be able to: List the main cycles in Human Resources and the critical steps in each. Define strategic HR management and draft an HR strategy. Explain the vital signs which should be constantly monitored in Human Resources. Quantify employee morale and determine a formula for calculating it objectively. Differentiate between types of turnover and  more...
ASQ Certified Manager of Quality Organizational Excellence Refresher instructor led traininggroup study and discussioncourseware Review the Body of Knowledge for the ASQ Certified Manager of Quality / Organizational Excellence examination. Refine their writing skills in preparation for the constructed response section of the examination. Practice sample tests. This course is designed and developed by ASQa ™s Quality Management Division. The course is presented in a way that reinforces current knowledge,  more...
Coaching and Counseling for Peak Performance - Leadership and Management By the end of the program, participants will be able to: Define coaching, counseling and mentoring and describe the differences between these three critical people management skills. Decide when to use coaching and/ or counseling in work-related situations. Coach and/ or counsel an employee using the multi-step coaching and counseling processes. Use coaching and counseling to help subordinates  more...
Contract Administration Understanding and Implementing Contractual Obligations instructor led traininggroup study and discussioncourseware Identify administration tools and the roles of the contract administrator. Recognize the main contractual provisions and appreciate their effects on the implementation and management of future contracts. Understand the importance of knowing contractual terms and conditions. Review techniques for solving problems as well as partnering with contractors. Discuss ways of using lessons learned.  more...
Certified Contract Manager instructor led traininggroup study and discussioncourseware Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/ Administrator. Discuss ways of using lessons learned to minimize confrontations during implementation and avoid  more...
Developing and Implementing the Business Plan - Strategy and Planning By the end of the program, participants will be able to: Realize the critical importance of a well thought-out business plan for the success of the organization. Analyze the business environment and define the most appropriate goals and strategies. Choose and implement tactics and programs designed to maximize operational success. Develop a practical plan that will enable management to monitor and  more...
Emotional Intelligence Strategies for Success - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Understand the nature and theories underlying Emotional Intelligence (EI). Define the various EI competencies and identify areas for improvement as needed. Identify their personal strengths and blind spots revealed through self assessments. Determine the impact of different leadership styles and their associated competencies on  more...
Materials and Supply Chain Management instructor led traininggroup study and discussioncourseware Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and  more...
Performance Management Setting and Measuring Objectives By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...
The Power of Leaders - Leadership and Management By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...
Warehouse Operations and Management instructor led trainingon-line e-learning cbt (computer based)group study and discussion By the end of the program, participants will be able to: Maximize customer service and provide fast and accurate issuing. Plan and control the warehousing operation to minimize the operational costs. Guarantee safety to the warehouse personnel and facilities. Develop the technical skills of warehouse personnel. Deal and work with the problems and constraints related to warehousing management.  more...
Certified Accountant - Finance and Accounting By the end of the program, participants will be able to: Become skilled in the rules of engagement of accounting principles. Enhance their accounting knowledge by learning how to account for income measurement and recognition. Understand accounting for long-term assets and intangibles. Account for current liabilities, contingencies and bonds. Account for stock transactions and dividends, and  more...
Lean Principles Removing Waste in Organizations By the end of the program, participants will be able to: Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities.  more...
Customer Service Excellence How to Win and Keep Customers instructor led traininggroup study and discussioncourseware Understand the importance of customer service in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Agree on a strategy to recover from major setbacks and regain the loyalty of customers.  more...
Strategic Thinking and Planning - Strategic Thinking and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...
Meirc Certificate in Islamic Banking and Insurance - Finance and Accounting By the end of the program, participants will be able to: Gain knowledge of the development of Islamic banking and insurance. Understand the role of Islamic capital markets and financial regulations. Outline the rules of deposits and investment accounts in Islamic banking. Understand the importance of using Islamic treasury and trade products and services. Increase their awareness of Takaful  more...
Preparation for Project Management Professional Certification - Project Management By the end of the program, participants will be able to: Get a jump start to prepare for the PMP exam. Manage a project in compliance with the Project Management Institute (PMI) standards. Know the project management framework, processes and the nine project management knowledge areas in addition to project manager professional and social responsibilities. Recognize Project Management Book of  more...
Report Writing for the Modern Business - Communication Skills By the end of the program, participants will be able to: Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids.  more...
Resolving Contractual Claims and Disputes - Contracts Management By the end of the program, participants will be able to: Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Understand the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and  more...
Implementing and Managing a Customer Complaints System - Customer Service By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...
HR for Non-HR Managers - Human Resources Management By the end of the program, participants will be able to: Allow participants to fully understand the all important role of intangibles in generating organizational success. Show how Non-HR Managers can add value to the people process and hence grow their HR capability. Give Non-HR-Managers a better understanding of the different HR functions. Demonstrate to the Non-HR manager how he/ she can play  more...
Total Quality Management TQM Tool Box for Continual Improvement - Quality and Productivity By the end of the program, participants will be able to: Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
Marketing for Better Results - Sales and Marketing By the end of the program, participants will be able to: Define the nature and concept of marketing in a competitive environment. Understand the process of planning for marketing activities. Apply the techniques used in assessing market opportunities. Gather information necessary for implementing successful marketing strategies. Understand the implications of the 4Ps in marketing  more...
Advanced Business Writing - Communication Skills By the end of the program, participants will be able to: Develop advanced techniques for writing briefly yet clearly. Examine the strengths and weaknesses of different personal writing styles. Improve written work as a result of practical writing exercises. Match the written work with the needs of the readers.  more...
Advanced Purchasing and Cost Saving Techniques - Materials Management By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.  more...
Advanced Selling Strategies - Sales and Marketing By the end of the program, participants will be able to: Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Obtain an understanding on how to develop a long-term relationship and  more...
Advanced Warehouse Management - Materials Management By the end of the program, participants will be able to: Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some  more...
Certified HR Manager - Human Resources Management By the end of the program, participants will be able to: Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators  more...
Creative Thinking and Innovation Techniques - Interpersonal Skills and Self Develpoment By the end of the program, participants will be able to: Determine their potential for creativity and innovation. Apply the creative thinking skills and methods in various work-related situations. Practice thinking in non-conventional ways (thinking out of the box using Mind Mapping and TRIZ). Recollect and retrieve memorized information easily and quickly. Use creative thinking strategies in  more...
Conducting Productive Meetings - Communication Skills By the end of the program, participants will be able to: Identify the correct structure and correct purpose of a meeting. Lead a meeting in a proper way. Discover the various responsibilities of meeting participants. Prepare an agenda and write minutes for the meeting. Practice the various types of questions to be asked in a meeting.  more...
Recruitment Interviewing and Selection - Human Resources Management By the end of the program, participants will be able to: Define recruitment, list its main steps and learn the best methods/ sources for attracting qualified candidates. Understand the various techniques used for short listing and assessing candidates and the reliability and validity of each. Discover the main types of selection interviews and when and how to use each. Prepare and conduct a  more...
Advanced Business and Financial Modeling Using Excel - Finance and Accounting By the end of the program, participants will be able to: Advance their modeling skills using Excel 2007. Boost productivity by practicing hands-on advanced Excel tools and model building techniques. Build Financial Models and calculate Net Present Value - NPV, Internal Rate of Return - IRR, Corporate Valuations, Free Cash Flows - FCF, and Weighted Average Cost of Capital - WACC. Perform MACROS to  more...
Senior Management Program A Mini MBA - Leadership and Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...
Successful Fleet and Transport Management - Materials Management By the end of the program, participants will be able to: Understand the characteristics of the new workplace. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and  more...
Advanced Public Relations Strategies - Public Relations By the end of the program, participants will be able to: Practice the key communication skills and techniques essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization.  more...
IFRS Versus GAAP Concepts Comparisons and Reporting - Finance and Accounting By the end of the program, participants will be able to: Understand the major differences in the accounting and reporting of several areas between International Standards and Generally Accepted Accounting Principles. Properly account for assets, liabilities, equity, revenues and expenses under both the IFRS and GAAP. Get abreast of the convergence efforts of the global accounting standards. Apply  more...
Key Managerial Skills for New Managers and Supervisors - Leadership and Management By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult  more...
Certified Accounts Assistant - Finance and Accounting By the end of the program, participants will be able to: Understand the cycle of accounting. Discover how accounting affects their day-to-day business. Outline the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...
Understanding and Managing a Business Continuity Model - Strategy and Planning By the end of the program, participants will be able to: Define Business Continuity Management (BCM). Relate to the benefits of BS 25999 to an organization. Understand the elements sequence of the Business Continuity (BC) lifecycle. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management  more...
The Certified Strategist From Planning to Execution - Strategy and Planning By the end of the program, participants will be able to: Explore essential key managerial components for planning and executing a strategy. Identify and build company competencies, capabilities and resource strengths. Examine and evaluate company best practices to strive for continuous improvement. Understand how to tie rewards and incentives directly to the achievement of strategic goals. Explore  more...
Value-Based Selling Overcoming Price Objections - Sales and Marketing instructor led traininggroup study and discussioncourseware Become a value added salesperson. Understand the value-added selling process. Sell on all three dimensions of value - product, company, and personal commitment. Know the psychology of the buyers and how to respond to their doubts. Recognize opportunities to add value to the client business. Apply the power of using features and benefits and questioning in value-based selling.  more...
ASQ Six Sigma Green Belt - Quality and Productivity By the end of the program, participants will be able to: Function as a tools application member of a Six Sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are  more...
Managing Projects Using Microsoft Project - Project Management instructor led traininggroup study and discussioncourseware Practice the basic project management foundational skills by following the project life cycle in compliance with Project Management Institute (PMI) standards. Apply project management tools and techniques to deliver the projects on time and within budget. Use Microsoft Project® as a planning, tracking, and reporting tool. Identify the capabilities of Microsoft Project® in scheduling,  more...
Market Research Foundations and Applications - Sales and Marketing By the end of the program, participants will be able to: Use marketing research to close information gaps and enrich the marketing plan with winning strategies. Plan, design and execute vital marketing research projects. Know why, when and how to use a variety of research methods and techniques such as surveys, focus groups, conjoint analysis and more.  more...
Employee Relations Roles and Responsibilities - Human Resources Management By the end of the program, participants will be able to: Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better  more...
Organization Development and Effective Workforce Management By the end of the program, participants will be able to: Acquire the fundamentals of how businesses work and the importance of organization management. Know the importance of having a corporate vision and communicating it. Develop organization structures to meet varying business needs. Understand the process of forecasting ongoing requirements, and the development of action plans. Realize the  more...
Strategic Thinking and Planning - Strategy and Planning By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an  more...
Business Etiquette and Protocol - Public Relations By the end of the program, participants will be able to: Behave correctly in both business and social situations. Interact effectively with different personality types. Represent the organization at various functions. Organize and manage events such as business luncheons and formal dinners. Meet and greet important guests, clients and customers in a proper manner. Deal successfully with the media.  more...
Certified Customer Service Professional - Customer Service By the end of the program, participants will be able to: Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Comprehend the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic  more...
Evaluating and Managing Risks - Strategy and Planning By the end of the program, participants will be able to: Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can  more...
Negotiation Strategies for Better Purchasing Value - Materials Management By the end of the program, participants will be able to: Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.  more...
Human Resources Management - Human Resources Management By the end of the program, participants will be able to: Explain the main functions in Human Resources and the role of each. Know the functions of recruitment and selection and explain the main steps in attracting and hiring qualified candidates. Understand the cycle of Training and Development and how T&D works from identification of training needs to evaluation of training. Outline the roles  more...
Certified Contract Manager - Contracts Management By the end of the program, participants will be able to: Identify problems, principles, definitions and the major steps involved in the contracting process. Define ways to develop the scope of work and avoid pitfalls. Develop criteria to invite, receive and evaluate tenders. Identify administration tools and the roles of Contract Manager/ Administrator. Discuss ways of using lessons learned to  more...
Mastering Business and Financial Modeling Unleashing the Power of Excel 2007 - Finance and Accounting By the end of the program, participants will be able to: Use Excel in business, finance, accounting, marketing and sales more effectively. Perform analysis and evaluation to assist in enhancing the decision making process. Master data analysis using pivot tables and pivot charts. Slice and dice large accounting data in no time. Develop dynamic business reporting models flash reports to senior  more...
Certified Professional Manager - Leadership and Management By the end of the program, participants will be able to: Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.  more...
Tendering Procedures and Bid Evaluation - Contracts Management By the end of the program, participants will be able to: Realize the contracting stages from setting the scope of work to awarding the contract. Evaluate, in-depth, the process of preparing tenders and selecting potential suppliers. Understand the issues involved in assessing tenders for quality as well as value for money including e-Auction. Apply several approaches to bid evaluation using  more...
Advanced Communication Skills - Communication Skills By the end of the program, participants will be able to: Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence  more...
Handling the Media and Public Speaking - Public Relations By the end of the program, participants will be able to: Define media and learn the techniques needed to handle its various types. Conduct winning media interviews, whether live or recorded. Prepare smart press releases aimed at enhancing organizational reputation. Deal with Public Speaking Anxiety and learn how to subdue its effect when needed. Deliver balanced and well structured public speeches  more...
Customer Loyalty Strategies and Measurement - Sales and Marketing By the end of the program, participants will be able to: Understand customer satisfaction, retention, loyalty and measure them in a meaningful and systematic way. Include a profitability dimension to any customer loyalty strategy. Plan, manage and analyze impactful customer satisfaction surveys. Define customer segments, profiles and models for maximum strategic as well as tactical impact. Create  more...
Evaluating and Rating Suppliers - Materials Management By the end of the program, participants will be able to: Identify reliable suppliers and evaluate them for eventual selection. Analyze supplier performance using appropriate rating systems. Develop and use an approved supplier list or bid list. Design scientific surveys to measure the performance of suppliers.  more...
Designing a Performance-Based Rewards System - Human Resources Management By the end of the program, participants will be able to: Determine the right kind of performance based rewards system for their organization. Identify and assess the merits of the various rewards options. Design the system including all related documentation. Coordinate the implementation of the agreed performance based rewards system and manage its ongoing operations. Lead discussions on the  more...
Understanding and Implementing Six Sigma - Quality and Productivity By the end of the program, participants will be able to: Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...
Technical Report Writing - Communication Skills By the end of the program, participants will be able to: Write clear and reader-friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present statistics and technical information in an understandable manner.  more...
The Effective Executive Trends and Strategies for the Future - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.  more...
Efficient Finance and Accounting Operations 2010 Best Practices and Update - Finance and Accounting By the end of the program, participants will be able to: Understand the operations of the Finance and Accounting department. Acquire internationally implemented best practices in the following areas: Accounts Payables, Billing, Budgeting, Cash Management and Treasury, Costing, Filing, Financial Statements, General Ledger, Inventory, Payroll, and Policies and Procedures. Apply their knowledge  more...
Meirc Certificate in Islamic Business and Commercial Transactions - Finance and Accounting By the end of the program, participants will be able to: Use business and commercial transactions as they relate to Islamic finance. Understand the sources, principles, concepts, methodology, standards and application of Islamic transaction. Make the link between Islamic finance and the financial system, industry and environment. Discover the importance of contracts in relation to Islamic finance.  more...
Implementing and Documenting an ISO 9001 2008 Quality System - Quality and Productivity By the end of the program, participants will be able to: Understand the quality concepts and importance of quality systems in organizations. Know the different standards and the eight principles of quality. Recognize how quality management systems can impact the profitability of an organization. Apply ISO 9001: 2008 methodologies. Develop an effective ISO 9001: 2008 assessment plan.  more...
Managing Time and Cost of Projects - Project Management By the end of the program, participants will be able to: Understand project management framework, processes and tools in compliance with Project Management Institute (PMI) standards. Focus on time and cost management. Discover different methods of constructing project diagrams, schedules and plans. Apply tools and techniques necessary to perform an in-depth analysis on project schedules and plans.  more...
Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...
Talent Management Identifying Developing and Promoting Your Best People - Training and Development By the end of the program, participants will be able to: Identify the building blocks of talent management. Set up a talent management system. Understand the linkages between organization excellence and effective people management. Identify, keep, develop and promote the best people. Coach, train and develop superkeepers. Understand how to integrate compensation with talent management so that they  more...
Essential Skills for Performance Excellence - Leadership and Management By the end of the program, participants will be able to: Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and  more...
Management Skills and Techniques for Engineers - Leadership and Management By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.  more...
Safety in Fleet Operations - Materials Management By the end of the program, participants will be able to: Become familiar with transportation risks management. Communicate effectively amongst fleet personnel. Recognize other drivers aggressive driving habits and deal with that effectively and safely. Familiarize themselves with dangerous factors leading to fatal road crashes.  more...
Stress Control - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Define what stress is, how it is caused and how the body responds to stress according to the General Adaptation Syndrome-GAS theory. Discuss what happens when stress is out of control. Analyze the causes of stress accurately and plan to control them. Suggest ways and techniques to lower stress levels by: Improving work/ living environment.  more...
Key Account Management Establishing Profitable Customer Relationships - Sales and Marketing By the end of the program, participants will be able to: Improve margins and keep more profit. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and  more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity By the end of the program, participants will be able to: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or  more...
International Financial Reporting Standards IFRS and 2010 Updates - Finance and Accounting By the end of the program, participants will be able to: Adopt the language of accounting and finance. Develop a sound understanding of the International Financial Reporting Standards (IFRS) and their impact on financial reporting. Understand the basic principles of assets, liabilities and owners equity. Effectively interpret accounting transactions according to IFRS. Demystify the interpretation  more...
Certified Corporate Financial Manager - Finance and Accounting By the end of the program, participants will be able to: Advance their knowledge of corporate financial management. Leverage their understanding in financial management to deliver positive bottom line results. Understand Investment banking and the public sale of equity securities. Develop dynamic strategic financial planning models. Gain knowledge of mergers, acquisitions, takeovers, and corporate  more...
Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR - Human Resources Management By the end of the program, participants will be able to: Define measures, metrics and Key Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and  more...
Efficient Finance and Accounting Operations 2010 Best Practices and Update - By the end of the program, participants will be able to: Understand the operations of the Finance and Accounting department. Acquire internationally implemented best practices in the following areas: Accounts Payables, Billing, Budgeting, Cash Management and Treasury, Costing, Filing, Financial Statements, General Ledger, Inventory, Payroll, and Policies and Procedures. Apply their knowledge  more...
Negotiating Contracts Effectively - Contracts Management By the end of the program, participants will be able to: Recognize the importance of developing a solid Scope of Work and the implications of failing to do so. Decide when to negotiate, as opposed to tendering. Plan and conduct several contract-related negotiations. Use communication and planning skills that will allow reaching a win-win outcome. Successfully negotiate Contractual Claims and  more...
Performance Management Setting and Measuring Objectives - Human Resources Management By the end of the program, participants will be able to: Explain performance management - definitions, aims and developments. Use tangible and intangible measures of performance. Set business based objectives - including SMART targets and measures. Understand the performance management cycle and how to manage it. Complete the performance management cycle including end of year reviews, using  more...
Principles of Accounting An Introduction to Concepts Uses and Methods - Finance and Accounting By the end of the program, participants will be able to: Know the importance of accounting in running businesses. Understand the accounting cycle. Perform hands-on analysis and recognition of accounting transactions. Account for assets, liabilities and equities. Effectively prepare balance sheets and income statements.  more...
Advanced Compensation Management - Human Resources Management By the end of the program, participants will be able to: Know the linkage between compensation and business success. Match compensation systems to organization culture. Understand the importance of performance based rewards to the Total Rewards concept. Discover the future of compensation in the region. Discuss the growing trends towards a work/ life balance.  more...
The Leadership Excellence Program - Leadership and Management instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer By the end of the program, participants will be able to: Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional  more...
Telesales Techniques to Boost Your Phone Sales - Sales and Marketing By the end of the program, participants will be able to: Apply professionalism in using the business phone. Acquire an excellent knowledge of their products and services. Demonstrate an awareness of their customer's needs and wants. Develop superb skills in managing communication. Build rapport quickly and effectively. Maximizing persistence so that goals can be achieved.  more...
Feasibility Studies Preparation Analysis and Evaluation - Strategy and Planning By the end of the program, participants will be able to: Prepare, write, produce, and analyze feasibility studies. Identify crucial arguments and effectively explore the various assumptions. Present ideas in a simple, effective, convincing and objective manner. Do critical and sensitivity analysis to improve plans and projections. Analyze someone else feasibility study and find its weaknesses.  more...
Process Management Mapping and Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Do process assessments for core, support and linkage processes. Analyze, simplify and improve processes. Create process maps and measure performance.  more...
Effective Promotion and Advertisement Strategies - Sales and Marketing By the end of the program, participants will be able to: Analyze the power of promotion and advertisement in boosting sales. Design a promotion plan aimed at the trade and the consumer. Apply the criteria of effective advertisement campaigns. Understand the principles of merchandising in outlets.  more...
Fast Closing Monthly and Year-End Accounts - Finance and Accounting By the end of the program, participants will be able to: Appreciate the importance of fast closing on company-wide operations. Develop closing processes and document how-to tasks. Improve understanding of departmental requirements for financial reporting. Provide faster and more accurate data for monthly and year-end closing. Enhance communication with internal and external clients.  more...
Professional Skills For Finance and Accounting - Finance and Accounting By the end of the program, participants will be able to: * Gain knowledge of essential skills to enhance their ability to run the Finance Department. * Manage finance functions in an organized and professional manner. * Understand the reporting requirements for the Finance Department. * Become skilled at important personal organization, staffing and time management. *  more...
Re-Engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure  more...
Accounts Receivable And Credit Policies Management instructor led traininggroup study and discussioncourseware Define the function of Accounts Receivable and its role in organizations. Run the Accounts Receivable process more efficiently. Apply tools and techniques to effectively monitor AR performance. Develop effective credit policies that meet companya ™s objectives.  more...
Competency-Based Human Resources Management instructor led traininggroup study and discussioncourseware Define competencies, their history and the important role they play in Human Resources and the organization. Analyze the main components of a competency and the differences between each. Discover where competencies come from and apply the main steps in designing competency frameworks and models. Identify the main steps involved is assessing employee competence and the reliability of each step.  more...
Finance for Non-Finance Professionals instructor led traininggroup study and discussioncourseware Explain the functions of financial management. Define the four key financial statements: balance sheet, income, cash flow and changes in owners equity. Interpret the financial health of a company or profit center. Master capital budgeting and cost-volume-profit analysis. Use financial information to manage the business or their departments.  more...
Effective Budgeting and Cost Control instructor led traininggroup study and discussioncourseware See how the budget relates to the key financial statements: balance sheet, income statement, and cash flows. Prepare a budget consistent with the organization strategic plan. Use appropriate estimation techniques in the development of revenue and expense budgets. Identify all the appropriate costs to be included in a capital expenditure proposal. Analyze management cost reports and take  more...
The Professional Executive Assistant PA instructor led traininggroup study and discussioncourseware Practice advanced administration and secretarial techniques. Acquire modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve professional skills in communicating with the internal/ external public  more...
Strategic Thinking and Planning instructor led traininggroup study and discussioncourseware Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.  more...
Next Generation Excel For Business Applications Advanced Excel 2007 instructor led traininggroup study and discussioncourseware Note: This is a hands-on training program using Laptops/ Computers. For Dubai programs, Meirc will make laptops available; outside Dubai, participants are requested to carry their own laptops equipped with Microsoft Excel 2007. Leverage your Excel skills to new heights of business reporting expertise. Design the super business reporting model. Develop dynamic business dashboards to assist  more...
Competency and Behavior Based Interviewing instructor led traininggroup study and discussioncourseware Define the importance of interviewing as a method of selection. List the common mistakes untrained interviewers commit and define ways to overcome them. Discover the main types of selection interviews and when and how to use each. Design an interview guide and use it in order to collect code-able data from interviewees. Use probing techniques designed to uncover behavioral characteristics of  more...
Advanced Supervisory Skills instructor led traininggroup study and discussioncourseware Understand supervisory roles and related competencies. Grasp the importance of setting goals and planning in order to obtain commitment of others. Organize their time and use delegation as a tool to empower others. Energize and inspire their team for a better performance. Use coaching techniques to manage performance of others. Identify training needs in order to develop others.  more...
Time Management and Stress Control instructor led traininggroup study and discussionworkshop / seminar Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Know their time usage profile by completing a self-assessment questionnaire. Apply one or more of the 7 habits of highly effective people.  more...
Win-Win Negotiation Skills instructor led traininggroup study and discussioncourseware Recognize the soft, hard and principled styles in negotiating. Plan and conduct (individually and within a team) several negotiations. Use the 10-point planning format that will allow reaching a win-win outcome. Appreciate and apply (if need be) different negotiating tactics. Identify, through several self-assessment tests, their preferred negotiating style and how it affects the negotiating  more...
Accounts Payable From Accounting to Management instructor led traininggroup study and discussioncourseware Identify the function of Accounts Payable and its role in organizations. Take a successful lead in the management of Accounts Payable. Get the latest update on best practices in managing Accounts Payable. Apply accounting principles related to Accounts Payable.  more...
Efficient Finance and Accounting Operations 2011 Best Practices and Update instructor led traininggroup study and discussioncourseware Understand the operations of the finance and accounting department. Acquire internationally implemented best practices in the following areas: accounts payables, billing, budgeting, cash management and treasury, costing, filing, financial statements, general ledger, inventory, payroll, and policies and procedures. Apply their knowledge through hands-on workshops and group presentations.  more...
Certified Accounts Assistant Define the accounting cycle. Discover how accounting affects their day-to-day business. Outline the components of financial statements. Perform the accounting closing cycle. Get up to date with accounting terminology that will enable them to perform more effectively at work.  more...
Simplification of Work Processes and Procedures instructor led traininggroup study and discussioncourseware Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...
The Balanced Scorecard Achieving Performance Excellence instructor led traininggroup study and discussioncourseware Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.  more...
Middle Management instructor led traininggroup study and discussioncourseware Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous improvement.  more...
The Effective Executive Trends and Strategies for the Future instructor led traininggroup study and discussioncourseware Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.  more...
Managing Conflict Power through Influence instructor led traininggroup study and discussioncourseware Define and understand sources of conflict. Resolve conflicts using different strategies. Identify their own personal conflict resolution style. Understand the different bases of power and how to change them. Apply influence and explore their relationships with others. Provide conflict management training for others. Turn arguments into discussions and create win-win resolutions.  more...
Report Writing for the Modern Business instructor led traininggroup study and discussioncourseware Write an effective report covering its various stages and divisions. Reach the proper conclusions based on analysis of findings. Give strong recommendations based on the right conclusions. Illustrate reports with attractive visual aids. Note: It is essential that participants have a good command of the English Language.  more...
Employee Relations Roles and Responsibilities Define Employee Relations as a function and list its main role within Human Resources. Organize employee records and files cost effectively with ad-hoc retrieval capabilities. Improve employee discipline through better attendance management. Resolve employee grievances in a fair and responsible manner. Enhance morale through better recognition programs and welfare activities. Improve  more...
Certified Training Professional instructor led traininggroup study and discussioncourseware Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the organization and partnering with managers and supervisors. List the strategic, tactical and administrative competencies of the training professional. Use appropriate methods to conduct a Training Needs Analysis (TNA).Examine ways to select and coach internal  more...
Financial Analysis Workshop A Hands On Approach instructor led trainingcourseware Apply the framework of financial statements analysis. Demonstrate skills at the foundations of ratio and financial analysis. Carry out company and industry analysis. Implement the process of company evaluation and analysis. Analyze real-life financial statements from companies traded on the world and GCC stock markets.  more...
Certified Accountant instructor led traininggroup study and discussioncourseware Become skilled in the rules of engagement of accounting principles. Enhance their accounting knowledge by learning how to account for income measurement and recognition. Understand accounting for long-term assets and intangibles. Account for current liabilities, contingencies and bonds. Account for stock transactions and dividends, and long-term liabilities. Understand investment accounting and  more...
Mastering Business and Financial Reporting Unleashing the Power of Excel 2007 instructor led traininggroup study and discussioncourseware Boost Excel reporting expertise in business, finance, and accounting. Automate the report preparation and analysis to assist in enhancing the decision making process. Demonstrate proficiency in pivot tables and pivot charts. Slice and dice large accounting and business data in no time. Apply data reporting techniques to real-life business situations. Use Macros to perform repetitive tasks and  more...
Successful Skills for Office Managers instructor led traininggroup study and discussioncourseware Define and understand the role of the office manager/ senior administrator. Acquire time management skills required for better office productivity. Achieve higher productivity from subordinates. Develop the necessary skills to gain recognition and sell their ideas. Apply essential techniques for handling subordinates.  more...
Certified Master Trainer instructor led traininggroup study and discussioncourseware Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. List ways to facilitate the transfer of skills from the workshop to the workplace. Deliver a thirty-minute training session and exchange  more...
Certified Sales Manager instructor led traininggroup study and discussioncourseware Demonstrate traits of an excellent sales manager. Plan forecasts and quotas with more accuracy and precision. Conduct sales coaching and counseling sessions effectively. Practice effective interpersonal skills. Manage the sales force with confidence and determination. Provide sales training for colleagues. Maximize the sales performance of their team.  more...
Financial Management Certificate instructor led traininggroup study and discussioncourseware Advance their knowledge of corporate financial management. Leverage their understanding in financial management to deliver positive bottom line results. Gain knowledge of investment banking and the public sale of equity securities. Develop dynamic strategic financial planning models. Demonstrate understanding of mergers, acquisitions, takeovers, and corporate control. Manage their working  more...
Certified Administration and Office Management Professional instructor led traininggroup study and discussioncourseware Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professionally. List the main causes of stress and the techniques needed to control them. Discover communication strategies needed for carrying out responsibilities in an effective manner. Develop a service attitude  more...
Understanding and Implementing Six Sigma instructor led traininggroup study and discussioncourseware Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...
Certified Purchasing Professional instructor led traininggroup study and discussioncourseware Realize the important organizational role of the purchasing department. Use the proper negotiation techniques with suppliers. Evaluate the performance of the department at the macro level. Know when and how to train the purchasing staff. Decide when to buy or lease based on key purchasing factors.  more...
Tendering Procedures and Bid Evaluation instructor led traininggroup study and discussioncourseware Recognize the contracting stages from setting the scope of work to awarding the contract. Evaluate, in-depth, the process of preparing tenders and selecting potential suppliers. Identify the issues involved in assessing tenders for quality as well as value for money including e-Auction. Apply several approaches to bid evaluation using criteria, weights and scoring measures.  more...
Facility Management instructor led traininggroup study and discussioncourseware Understand the foundations of facility management. Optimize people, process, assets and the work environment to support delivery of the organization business objectives. Know the managerial, technical, and financial considerations of facility management. Discover the importance of proper maintenance management and project management of facility management.  more...
Maintenance Planning Scheduling and Control instructor led traininggroup study and discussioncourseware Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and  more...
Successful Planning Organizing and Control instructor led traininggroup study and discussioncourseware Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use KPIs and targets to control results. Manage and control resistance to change.  more...
Technical Report Writing instructor led traininggroup study and discussioncourseware Write clear and reader-friendly technical reports. Understand the structure of technical reports. Produce various types of technical reports. Prepare visuals that supplement and support technical reports. Present statistics and technical information in an understandable manner. Note: It is essential that participants have a good command of the English Language.  more...
Organization Structure and Workforce Planning instructor led traininggroup study and discussioncourseware Link the fundamentals of how businesses operate to organization development. Know the importance of having a corporate vision and communicating it. Develop organization structures to meet varying business needs. Forecast ongoing workforce requirements and develop action plans. Calculate the real cost of turnover. Link succession planning to continued business success.  more...
Improving Productivity through Quality and Cost Reduction instructor led traininggroup study and discussioncourseware Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques  more...
Lean Principles Removing Efficiency Waste in Organizations instructor led traininggroup study and discussioncourseware Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities. Know lean implementation methodologies. Develop an  more...
Negotiation Strategies for Better Purchasing Value instructor led traininggroup study and discussioncourseware Develop effective negotiation strategies to meet the purchasing needs of the organization. Implement those strategies to maximize purchasing value. Discover the appropriate negotiation style for each situation. Handle and deal with complex negotiation situations. Understand supplier strong points and buyer strong points.  more...
Successful Fleet and Transport Management instructor led traininggroup study and discussioncourseware Apply the procedures and techniques needed for the effective management of a fleet (trucks, cars, buses and material handling equipment). Plan and implement effectively all activities related to fleet management and distribution. Manage the organization, personnel, and operational requirements for a successful transportation/ distribution department.  more...
Resolving Contractual Claims and Disputes instructor led traininggroup study and discussioncourseware Identify and avoid causes for contractual claims and change orders. Recognize the different types of claims and how to prevent and/ or deal with each type. Apply, through actual situations, the different approaches to claims handling including Alternative Dispute Resolution (ADR) and litigation. Practice and discuss, through a project, all aspects of handling and resolving contractual claims  more...
Advanced Occupational Safety And Health instructor led traininggroup study and discussioncourseware Enhance their ability to effectively manage a Safety and Health program. Identify the important factors and steps in hazard analysis and control. Design and implement an Emergency Action Plan. Develop skills in safety supervision, leadership and evaluation. Initiate and conclude an effective Accident Investigation.  more...
New Product Launch Using Marketing Communication Proven Strategies and Techniques instructor led traininggroup study and discussioncourseware Examine all aspects of the New Product Development (NPD) process, its importance, and factors influencing stages involved in successful NPD. Identify a variety of launch success factors that will improve launch process planning and execution. Suggest ways for companies to avoid launch ruts by adopting techniques that appeal to todaya ™s consumers. Understand the importance of using media  more...
Meirc Certificate in Advanced Project Management instructor led traininggroup study and discussioncourseware Define project management framework, processes and tools in compliance with Project Management Institute standards. Analyze the relationship of time, cost and risk when managing projects. Apply different methods of project selection. Construct project diagrams, schedules and plans. Use the techniques necessary to perform an in-depth analysis on project schedules and plans. Identify different  more...
Certified Maintenance Planner instructor led traininggroup study and discussioncourseware Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Work effectively and productively with others.  more...
Professional Selling Strategies instructor led traininggroup study and discussioncourseware Respond to customer needs in order to adapt their selling approach to those needs. Provide advanced selling knowledge and skills for dealing with customer objections and closing the deal. Gain awareness of professional behavior during all phases of the sales call. Explain how to develop a long-term relationship and partnership with their customers.  more...
Internet and Web Marketing instructor led traininggroup study and discussioncourseware Reach their buyers directly, establishing a personal link with current and prospective customers. Access niche buyers with targeted and effective messages. Publish content that people want to read and search engines reward with high rankings. Understand how tools like blogs, podcasts, webcasts and social networking can be used to enhance their online presence. Do a step-by-step approach for  more...
Market Research Foundations and Applications instructor led traininggroup study and discussioncourseware Use marketing research to close information gaps and enrich the marketing plan with winning strategies. Plan, design and execute vital marketing research projects. Know why, when and how to use a variety of research methods and techniques such as surveys, focus groups, conjoint analysis and more.  more...
Certified Fixed Assets Professional instructor led traininggroup study and discussioncourseware Acquire up-to-date rules covering the managing and accounting for fixed assets. Gain knowledge of depreciation management techniques and how they affect their operations. Correctly recognize and measure fixed assets. Report fixed assets accurately by adhering to internationally recognized conventions. Properly account for disposals, impairment, sales, and exchange of assets.  more...
Certificate in Cost Management group study and discussioncoursewareworkshop / seminar Discover the importance of analyzing and managing costs. Explore Activity-Based Costing - ABC and Activity Based Management - ABM. Realize the importance of process costing and cost allocation. Develop important tools for planning and decision making. Evaluate and manage performance through strategic cost management.  more...
Essential Skills for Performance Excellence instructor led traininggroup study and discussioncourseware Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and effective thinking. Get a grip on stress and its causes  more...
Training Your Mind for Success with NLP instructor led traininggroup study and discussioncourseware Define and understand Neuro Linguistic Programming (NLP) and its relevance at work. Identify their preferred thinking patterns and filters. Apply sensory specific language in their day-to-day interactions with others. Use modeling techniques to improve their skills. Implement NLP in leading and coaching others. Understand the law of attraction and how to attract more of what they want.  more...
Advanced Communication Skills instructor led traininggroup study and discussioncourseware Identify different approaches to interpersonal relationships. Improve organizational communications. Discover different personal listening styles. Develop skills in building rapport with others. Practice and use assertiveness skills in different situations. Assertively say No and disagree with others. Enhance the ability to influence different personalities.  more...
Facilitation Skills Managing Group Dynamics instructor led traininggroup study and discussioncourseware Identify and explain the process and value of facilitation. Examine the core concepts and competencies required to understand the dynamics of group process and facilitation. Recognize groups dynamics and balance between task and maintenance functions. Apply facilitation tools and techniques in a variety of situations. Ultimately improve their role as facilitators.  more...
Fundamentals of Sales Management instructor led traininggroup study and discussioncourseware Analyze the various principles underlying the sales management functions. Practice human relations skills pertaining to management of sales teams. Demonstrate professional behavior as sales managers/ supervisors with their teams. Apply sales competency models in interviewing, training and evaluating sales professionals. Manage the buyer/ seller relationship and make an impact on sales  more...
Effective Promotion and Advertisement Strategies instructor led traininggroup study and discussioncourseware Analyze the power of promotion and advertisement in boosting sales. Design a promotion plan aimed at the trade and the consumer. Apply the criteria of effective advertisement campaigns. Understand the principles of merchandising in outlets.  more...
Understanding and Managing a Business Continuity Model instructor led traininggroup study and discussioncourseware Define Business Continuity Management (BCM). Relate to the benefits of BS 25999 to an organization. Understand the elements sequence of the Business Continuity (BC) lifecycle. Identify how BC planning can assist an organization in identifying and avoiding potential business disruptions. Implement and manage a business continuity management system.  more...
Enterprise Risk Management instructor led traininggroup study and discussioncourseware Understand the key principles underpinning the effective management of risk. Identify the risks that are derived from people, processes and systems and their impact on operational, environmental, financial and product elements. Know the process of Continuous Risk Management-CRM and understand its 5 steps. Apply a range of techniques that can be used to support the management of risk process and  more...
ASQ Six Sigma Green Belt instructor led traininggroup study and discussioncourseware Function as a tools application member of a Six Sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are held. The Lean Six Sigma Green Belt for Service  more...
Certified Customer Service Professional instructor led traininggroup study and discussioncourseware Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Define the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and the  more...
Key Account Management Establishing Profitable Customer Relationships instructor led traininggroup study and discussioncourseware Improve margins and keep more profit. Prioritize efforts for maximum results. Develop a sales plan for each strategic (key) account to fully satisfy client needs and maximize customer value. Lead the buying process and close more sales. Maximize human capital utilization. Identify, evaluate and prioritize opportunities for business and relationship development. Note: Fundamental sales  more...
The Strategic Marketing Plan instructor led traininggroup study and discussioncourseware Define the concept and scope of strategic marketing. Apply the concept of market segmentation. Understand the principles of Blue Ocean Strategies. Develop the components of the strategic marketing plan.  more...
Train the Trainer From Design to Delivery instructor led traininggroup study and discussioncourseware Relate their psychological types and/ or learning styles to instructional strategies. Analyze the basic assumptions and principles underlying adult learning. Write specific instructional learning objectives. Prepare an outline for a training program of their choice. Plan and deliver a training session relevant to their areas of expertise. Participants are expected to come prepared with a  more...
Certified HR Professional instructor led trainingon-line e-learning cbt (computer based)group study and discussion Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators (KPIs) and indexes. Prepare for the management of a  more...
The Leadership Excellence Program instructor led traininggroup study and discussioncourseware Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional Intelligence (EI) competencies underlying effective  more...
Retail Management instructor led traininggroup study and discussioncourseware Oversee store operations, supervise employees and manage inventory. Understand customer behavior in a retail environment. Develop successful sales plans to grow store profitability. Ensure a positive shopping experience. Use proper merchandising and promotional strategies to improve sales performance and customer loyalty.  more...
Key Managerial Skills for New Managers and Supervisors instructor led traininggroup study and discussioncourseware Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Empower employees through delegation. Build and manage winning teams. Know the Dos and Dona ™ts of managing meetings. Manage self, time, and stress in a restless work environment. Apply new tools and techniques to improve decision-making and  more...
Evaluating Training From Reaction to ROI instructor led traininggroup study and discussioncourseware Define the purpose of evaluation at each of the four established evaluation levels. Write comprehensive instructional learning objectives and link them to the different evaluation levels. Select appropriate data collection methods for each of the evaluation levels. List ways to improve transfer of skills from the workshop to the workplace. Calculate training programs costs, return on  more...
Certified Marketing Professional instructor led traininggroup study and discussioncourseware Understand the marketing framework of a business organization. Focus on best practices, tools and models to implement an effective marketing and sales management system. Emphasize planning and executing advanced marketing strategies. Develop strategies, initiatives and programs to build and sustain a competitive market advantage.  more...
Warehouse Costing Benchmarking and Activity Profiling instructor led traininggroup study and discussioncourseware Identify causes of problems and opportunities for improving warehouse operations. Develop key performance indicators and benchmark warehouse performance. Outline a proper framework for selecting a warehouse management system. Acquire a good understanding of the financial aspects of warehousing and calculate warehouse costs. Understand some advanced concepts in warehousing; such as, cross  more...
Masterclass Microsoft Office Professional 2007 Developing Smart Work Skills instructor led traininggroup study and discussioncourseware Demonstrate expertise within the 2007 Microsoft Office® suite of business productivity programs. Word: apply styles and themes, add graphics and text effects, organize information with new Smart Art diagrams and charts, insert references, footnotes, indexes, and table of contents. Excel: create formulas, calculate values, analyze data, present information visually with graphics and charts,  more...
Time Management and Stress Control - Fast Track instructor led traininggroup study and discussioncourseware Define time and its components. Identify and manage time wasters. Set goals and objectives and prioritize accordingly. Define what stress is, how it is caused and how the body responds to stress Analyze the causes of stress accurately and plan to control them.  more...
Re-engineering Your Organization A Road Map to Business Process Improvement instructor led traininggroup study and discussioncourseware Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
Strategic Sales Planning and Territory Management instructor led traininggroup study and discussioncourseware Analyze the process of sales planning and territory management. Practice the effective ways of setting goals, developing sales activities and managing time effectively. Use relevant tools for route structuring and territory management. Apply the methods of effective territory management and strategic selling. Revise sales strategies and provide proper sales training for sales force. Successfully  more...
Meirc Training Dubai: The Distance Manager, Managing Offsite Employees instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminartrain the trainer Objectives: By the end of the management training program, participants will be able to: Enhance their cross cultural understanding and successfully manage in a virtual environment. Build trust with team members. Differentiate between virtual and remote teams and adapt their leadership skills. Learn new technologies to support virtual teams. Reinforce and upgrade their team leadership. Build  more...
Certified Administration and Office Management Professional ...is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls  more...
The Professional Executive Assistant PA ...Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main  more...
Certified Administration and Office Management Professional ...is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls  more...
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