Instructor Led Executive Training Classes in Singapore
From Kaizen Consulting Group
Lean Executive Overview






...Executive Overview Programme is a one-day course that provides organisation participants with a clear understanding on the overview and fundamental principles of Lean. This programme sets the foundation for organisations who like to bring in any Lean or Lean Six Sigma implementation on a company-wide basis. Participants in your organisation may include the management, executives or shop floor
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From DW Associates Pte Ltd
How to bridge the gap between corporate leadership and entrepreneurial leadership



... DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice President - SINGAPORE INSTITUTE OF MANAGEMENT, MARKETING EXECUTIVE GROUP
2 Sin Ming Road, 02-05 Sin Ming Plaza, Tower 1, Singapore 575583
Tel: 65 9679 1106
Email: david.wee pacific.net.sg / asiasb starhub.net.sg
Empowering Creativity & Knowledge. Creating Values & Innovations.
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Managing Customers Relationship through customization and personalization



... DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice President - SINGAPORE INSTITUTE OF MANAGEMENT, MARKETING EXECUTIVE GROUP
2 Sin Ming Road, 02-05 Sin Ming Plaza, Tower 1, Singapore 575583
Tel: 65 9679 1106
Email: david.wee pacific.net.sg / asiasb starhub.net.sg
Empowering Creativity & Knowledge. Creating Values & Innovations.
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Resilience Entrepreneurship


...============
This workshop is designed for managers and executives who have to lead people.
CXOs, Entrepreneurs, Professionals and executives in Customer Relationship Management, Advertising, Business Development, Product Development, Brand Development, Operations, Merchandising, Sales, Marketing, Human Resources, Department Head, .and everyone who wants to tap on ideas to create a fun
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How skillful leaders develop winning competitive strategy and respond to change?



...l creative brainstorming session.
Who should attend?
Executives, managers and professionals
High-performance individuals and entrepreneurs
Partners and teams are encouraged to attend together
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
Vice President - SINGAPORE INSTITUTE OF MANAGEMENT, MARKETING
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How great leaders get great results?



...programme is organized around the premise that successful executives, organizations, even countries need to be able to do two interrelated things well:
1. Lead and set a leadership example since effectively implementing anything requires enrolling and motivating others in a shared and compelling vision.
2. Think and act creatively and innovatively since the challenges we faced are
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RE-inventing Leadership & Corporate Entrepreneurship



...hould attend?
This program is highly recommended for all executives and managers with general management, staff or functional responsibilities.
Young, high flying managers selected for accelerated development and identified as potential leaders cannot afford to miss this high intensive training program.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief
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How to make competition irrelevant?



...eurship and remain competitive. Attendance by a group of executives and managers from your company is highly recommended as you will understand how people can be influenced to create high achievers with innovative workplace.
David Wee
Founder & CEO - DW ASSOCIATES PTE LTD / ASIA SPEAKERS BUREAU (ASB)
Chief Executive for Asia - LONDON SPEAKER BUREAU
2 Sin Ming Road, 02-05 Sin Ming Plaza,
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From The Lausanne Training and Development Group
Exemplary Customer Service


...or internal customers (Customer Service personnel, Sales Executives, Front line Executive etc)
Content:
The do s and don ts of Customer Interface
The Key Characteristics of Effective Customer Service People
How to Identify Internal Customer Needs
How to use Effective Persuasion and Language Patterns with Customers
How to Deliver Bad News
How to Close the Loop for Ongoing Customer
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