Instructor Led Executive Management Training - Training Resources

The European Union s Sarbanes-Oxley Act (E-SOX) ...rnance * The role of the board of directors and executive management * Internal controls and external auditors The 8th Company Law Directive: Committees and Interpretations * From the US Public Company Accounting Oversight Board (PCAOB) to the European Group of Auditors Oversight Bodies (EGAOB) * The three new bodies established in the EU *  more...

Markets in Financial Instruments Directive (MiFID): Due Diligence for Directors and Executive Management ...uments Directive (MiFID): Due Diligence for Directors and Executive Management Objectives: This course has been designed to provide board members and executive management with the knowledge and skills needed not only to understand MiFID, but also to use MiFID as a competitive advantage Target Audience: This course is intended for potential, new and sitting directors and executive  more...

Markets in Financial Instruments Directive (MiFID) Training and Presentations ...rnance * The role of the board of directors and executive management MiFID: The Interpretations * From the Directive to the Interpretations and the Technical Measures * CESR: The Committee of European Securities Regulators * CESR - MiFID Level 2 Expert Group * CESR - MiFID Level 3 Expert Group * Level 4 challenges MiFID and the  more...

Basel ii: Due Diligence for Directors and Executive Management ...Executive Management Overview: After the Sarbanes Oxley Act and the Basel ii Accord, there is a lot of discussion in the corporate world about the new liabilities of the CEOs and the CFOs. Today we understand that many organizations have underestimated the vital role of directors, who have to know what is changing and which are the best practices, in order to be able to review and approve  more...

Basel ii: The new challenges for the Banking Supervisors Objectives: This course has been designed to help professionals working for regulatory bodies and supervisory agencies understand their new challenges and responsibilities after Basel ii Target Audience: This course is intended for regulatory bodies and supervisory agencies. It is highly recommended for the board of directors and executive management of banks and financial organizations, in order  more...

Basel II and Operational Risk ...Discuss the new challenges for the board of directors and executive management a A detailed look at modern operational risk management, including quantification, loss modelling, key risk indicators and practical methods for operational risk managers a Latest thinking on approaches to stress testing and the pillar 2 obligations under Basel II a Learn how different countries are  more...

Organizational Surveys Concept to Completion - Human Resources Management Design and carry out different types of surveys. Equip their organizations with the means to obtain and effectively use data to drive change.  more...

Certified Customer Service Executive - Customer Service Understand the importance of a customer service culture in a competitive environment. Practice the techniques of managing customer expectations and delighting customers. Understand the process of managing a customer complaint system. Agree and practice strategies for service recovery aimed at regaining customer loyalty. Analyze basic behavioral patterns of different customer personalities and  more...

The Total Leader The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership  more...