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Legal Nurse Consulting Certificate Program on-line e-learning cbt (computer based)study at homecourseware This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...
Customer Service Plus on-line e-learning cbt (computer based) The difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...
SalesPlus on-line e-learning cbt (computer based) Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...
The Art of Active Listening on-line e-learning cbt (computer based) Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...
From 123-CBT Computer Based Training
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...
Career Development Developing a Career Strategy on-line e-learning cbt (computer based)cd rom Career Development: Developing a Career Strategy offers the student an overview of how to define career aspirations, develop career goals, and create effective career strategies. The program covers in detail how to identify personal preferences, develop skills to help career advancement, and explore career options. It also describes the stages of career development and explains guidelines for  more...
Effective Presentations Essentials of Persuasion on-line e-learning cbt (computer based)cd rom In Effective Presentations: Essentials of Persuasion, you will learn guidelines for ethical persuasion, the goals of persuasion, and how to encourage your audience to act in support of your policy. In addition, you will learn how to organize a persuasive presentation, how to enhance your credibility, and how to use reasoning and emotional appeals to persuade your audience. Learn To  more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom In "Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other  more...
Business Ethics Managerial Business Ethics on-line e-learning cbt (computer based)cd rom In Business Ethics: Managerial Business Ethics, you will learn about common managerial ethical issues, as well as ways to proactively ensure ethicality in the workplace and address subordinates' ethical issues. You will also learn causes of unethical behavior, how to recognize unethical behavior, and how to end unethical behavior in the workplace. Learn To  more...
Advanced Project Mgmt Project Management Maturity on-line e-learning cbt (computer based)cd rom In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To  more...
Telephone Skills Handling Difficult Calls on-line e-learning cbt (computer based)cd rom This course stresses the importance of politeness and identifies the service that callers expect over the phone. The learner is guided through the steps to handle difficult calls including angry callers and abusive callers. Dealing with complaints is also covered. Techniques for effective call time management are explained. Call time can be considerably reduced through effective questioning and  more...
Motivation Fostering Employee Motivation on-line e-learning cbt (computer based)cd rom In Motivation: Fostering Employee Motivation, you will learn how managers can successfully motivate employees by measuring and building the motivation levels of their employees, how to determine motivational responsibility, and how to recognize motivators and de-motivators. You will also learn how to motivate employees with specific needs, how to build relationships that increase motivation, and  more...
From Learn Skills
Leadership and Motivation on-line e-learning cbt (computer based)study at homecoursewareself directed To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...
From Business Performance Pty Ltd
Management and Business Coaching telephone, voip Small business owners and managers today face many and varied challenges. What with the "war for talent", changing expectations from Generation X and Generation Y, the increasing complexity of the business environment and never enough time to plan strategically, to name just a few, you may be feeling overwhelmed. If you are a business owner, you may be facing these challenges on your own. If  more...
From Serebra Learning Corporation
Preparing for the Executive-level Sale Simulation on-line e-learning cbt (computer based) You are a regional account representative with DME Corporation, a national direct mail service provider. Your company has recently made a large investment toward the goal of becoming a "one-stop" shop with its new Fulfillment Division. You are charged with selling the new fulfillment service to your existing client base, as well as prospecting for new accounts. As you begin preparing to sell the  more...
Closing Executive-level Sales Simulation on-line e-learning cbt (computer based) You are a regional account executive with DME Corporation, a national direct mail service provider. Your company recently made a large investment toward the goal of becoming a "one-stop" shop and now offers fulfillment services. You are responsible for selling these new services to your existing client base, as well as prospecting for new accounts. You have previously identified, researched, and  more...
Planning Effective Business Meetings on-line e-learning cbt (computer based) If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...
Participating Effectively in Business Meetings on-line e-learning cbt (computer based) A meeting is a gathering of people to present or exchange information, plan joint activities, make decisions, or carry out actions already agreed upon. Almost every group activity or project requires a meeting, or meetings, of some sort. Knowing how to hold efficient and effective meetings can help make projects successful. In a good meeting, participants' ideas are heard, decisions are made  more...
Writing Skills : Writing Long Documents on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for outlining and structuring longer documents and for creating that vital executive  more...
Advanced Project Management Project Management Maturity on-line e-learning cbt (computer based) In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Project managers who  more...
From ProTrain Online
CompTIA RFID Certification+ on-line e-learning cbt (computer based)study at homeself directed Frequency Identification Online (RFID ONLINE) is the first to market with a CompTIA Authorized curriculum. This cost-effective and flexible training tool makes RFID now available to individuals and corporations around the world. RFID on the Web offers you comprehensive; flash animated information, detailed resources as well as interactive practice assessments which will prepare you for a  more...
From Morningstar Ventures
360 Degree Feedback Assessment Complete 360 Feedback Solutions Our web-based 360 leadership assessment makes creating and launching online 360 surveys and assessments easy and effective. We provide a professional assessment service that ensures your 360 process is a powerful leadership development tool in your organization. We offer customized surveys aligned with your companya ™s leadership competencies, for one  more...
Consulting Skills Assessment How are you doing as a consultant, specifically? The Consulting Skills Assessment Change leaders and project managers in functional roles need feedback on unique competencies: influencing change, managing relationships and responsiveness, and masterful communication, to name a few. Yet individual contributors in key influence roles often get left out of the 360 feedback processes because  more...
From Basic Learning Systems
The Bull's Eye Business Writing Online course on-line e-learning cbt (computer based)study at homeself directede-bookbook Did you know that if each of America's 100 million workers made just one $10 communication error (and most make more than that), it would cost the economy over a billion dollars. The average executive spends four hours a day reading letters, emails and reports. Eighty percent of those execs say much of this time is wasted because of poorly written materials. It's a fact. Badly written  more...
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