Instructor Led Exercise Facilitation Training
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From ITSM Academy
ITIL V3 Managing Across the Lifecycle
...t Material:
Five (5) Days Instructor Led Training and Exercise Facilitation
(30 Class Hours/ 28 Study Hours)
Learner Manual (excellent post-class reference)
Study aids and sample exams
Participation in Living the Lifecycle ®, ITSM Academy's unique series of case study-based exercises
Exam Preparation
In-Class Exam
Notes:
The Managing Across the Lifecycle exam is
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ITIL V3 Lifecycle Course - Service Transition ST
... Material:
Three (3) Days Instructor Led Training and Exercise Facilitation
(23 Class Hours/ 21 Study Hours)
Learner Manual (excellent post-class reference)
Study aids and sample exams
Participation in Living the Lifecycle , ITSM Academy's unique series of case study-based exercises
Exam Preparation
In-Class Exam
Notes:
The Service Transition exam is a very
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