Instructor Led Exercises Training in United States - Training Resources

Professional Customer Service Skills Our customized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and  more...

Communications and Customer Relations Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are  more...

Best Practices for Windows 7 Deployment - a Microsoft Deployment Toolset Workshop This three-day, Instructor-led program provides Participants with the opportunity to gain the knowledge and skills to migrate to and deploy Windows 7 to large numbers of computers. Using interactive procedures and hands-on exercises, Participants learn how to plan for a Vista deployment, how to install and configure all components of the Microsoft Deployment Toolset, how to use the Microsoft  more...

Online Adobe Photoshop CS4 Level 1 Beginning ...tors via Acrobat Connect Curriculum filled with hands-on exercises Class experience on either a Mac or a PC Elimination of travel costs In addition, Ascend Training offers hands-on classes at our Chicago or Deerfield, Illinois facilities, or onsite at your location. About this Online Class This Adobe Photoshop Beginner class is conducted online. Students log into Acrobat Connect  more...

Certified, Hands On Flash Actionscript: Chicago/Deerfield Ascend Training ASCEND TRAINING'S CREATIVE ADVANTAGE Ascend offers hands on workshops taught by top industry professionals. Many other facilities feature "professional trainers" with little or no real world experience. One Ascend advantage is that all our classes are packed with practical, challenging exercises. We feel that 2 days of training can get you up and running, and every minute of class is spent  more...

Certified Hands On Flash CS3 Rich Content Creation Class Chicago and Deerfield Ascend Training ...at all our classes are packed with practical, challenging exercises. We feel that 2 days of training can get you up and running, and every minute of class is spent becoming extremely proficient in the application. Website: http://www.ascendtraining.com We feature the highest quality training in InDesign, Photoshop, Flash, Dreamweaver, Acrobat, Fireworks, ColdFusion, Avid, Quark and more.  more...

Ascend Training Hands On Illustrator I Class Chicago and Deerfield ...at all our classes are packed with practical, challenging exercises. We feel that 2 days of training can get you up and running, and every minute of class is spent becoming extremely proficient in the application. We feature the highest quality training in InDesign, Photoshop, Flash, Dreamweaver, Acrobat, Fireworks, Our Adobe Illustrator CS3 Class Offerings: - Adobe  more...

Certified, Hands On Flash Actionscript: Chicago/Deerfield Ascend Training ASCEND TRAINING'S CREATIVE ADVANTAGE Ascend offers hands on workshops taught by top industry professionals. Many other facilities feature "professional trainers" with little or no real world experience. One Ascend advantage is that all our classes are packed with practical, challenging exercises. We feel that 2 days of training can get you up and running, and every minute of class is spent  more...

Certified, Hands On InDesign Class: Chicago/Deerfield Ascend Training ...at all our classes are packed with practical, challenging exercises. We feel that 2 days of training can get you up and running, and every minute of class is spent becoming extremely proficient in the application. We feature the highest quality training in InDesign, Photoshop, Flash, Dreamweaver, Acrobat, Fireworks, ColdFusion, Avid, Quark and more. OUR INDESIGN OFFERINGS We offer 4  more...

Introduction to Visual Basic 6.0 ...trategy for maintainability and reusability. The hands on exercises are focused on solving commonly encountered business problems. The course introduces the Visual Basic Integrated Development Environment (IDE) and its wealth of development tools. Students will learn to build effective user interfaces with Visual Basic controls, forms, and other GUI components. The Visual Basic language is  more...

Advanced Visual Basic 6.0 ...esign and use class hierarchies. In the course's hands on exercises, students gain direct experience creating Visual Basic programs that both use existing components and create new ones. Students create both in-process and out-of-process COM components that can be deployed directly to the client's machine and shared by multiple client programs, as well as in-process components that can be  more...

JavaScript Programming This hands on JavaScript training course provides the knowledge necessary to design and develop dynamic web pages using JavaScript. It introduces students to JavaScript and how the language can be used to turn static HTML pages into dynamic, interactive web pages. Students will learn the syntax of the JavaScript language and how client-side scripts interact with server-side programs. Additional  more...

SQL Programming This SQL programming course teaches students relational database fundamentals and SQL programming skills. Topics covered include relational database architecture, database design techniques, and simple and complex query skills. This class is intended for analysts, developers, designers, administrators, and managers new to the SQL programming language. Upon completion, participants will understand  more...

C++ Programming for Non-C Programmers This hands on C++ programming course provides an accelerated introduction to the most essential syntactical components of the C and C++ languages on the first day, prior to four days of focus on object-oriented programming with C++. The course begins by introducing the built in data types, fundamental control constructs, and rich expression operator repertoire common to both C and C+. The  more...

Object Oriented Analysis & Design with UML ...nguage so that all students can participate in the design exercises without relying on specific programming skills. The course emphasizes the most practical analysis and design methods, including the application of use case analysis, CRC analysis, problem domain analysis, activity diagramming, interaction diagramming, and class diagramming. The Unified Modeling Language (UML) is presented in  more...

Java Programming ... as compared to other common languages. Comprehensive lab exercises provide hands on practice crucial to developing competence and confidence with the new skills being learned. Students who do not already possess fundamental programming skills should attend the Learning to Program with Java course rather than this course. Course Prerequisites: Basic programming skills in a structured  more...

Web Site Development with HTML JavaScript This hands on Web programming class provides a thorough introduction to implementing a full-featured Web site on the Internet or corporate Intranet, including implementation of dynamic content using JavaScript and related tools. Starting with thorough coverage of HTML, the course progresses to the implementation of dynamic client-side content using JavaScript. Hands-on exercises are performed  more...

PHP Programming This hands on PHP Programming course provides the knowledge necessary to design and develop dynamic, database-driven web pages using PHP version 5. PHP is a language written for the web, quick to learn, easy to deploy and provides substantial functionality required for e-commerce. This course introduces the PHP framework and syntax, and covers in depth the most important techniques used to build  more...

Mastering XML This hands on XML programming class presents a thorough introduction to creating, validating, transforming, transporting and formatting XML data. The course covers structuring data with XML; validating that data with document type definitions (DTDs) and schemas; creating and viewing XML documents; transforming XML documents with the XML Stylesheet Language (XSL, XSLT and XPATH); use of XML in the  more...

UNIX Linux Fundamentals This hands on course provides training on standard UNIX/ Linux commands and utilities used for day to day tasks including file manipulation, program execution and control, and effective use of the shell and desktop environments. The course presents the concepts necessary to understand the way UNIX works as well as the system's most commonly used commands. Data manipulation utilities and shell  more...

Microsoft Transact-SQL Programming This Transact-SQL programming course teaches students relational database fundamentals and SQL programming skills in the Microsoft environment. Topics covered include relational database architecture, database design techniques, and simple and complex query skills. The course covers T-SQL programming constructs, predefined data types including XML, deployment of stored procedures and triggers, CLR  more...

Java EE Web Application Development with Enterprise JavaBeans and Web Services This hands-on course provides participants with the knowledge and experience required to develop and deploy Enterprise JavaBeans, Web Services and robust Java EE (Java Enterprise Edition) web applications. The focus of the course is on building components that are deployed to the EJB Container and building web-enabled applications that employ Servlets, JavaServer Pages and Tag Libraries to exploit  more...

Perl Programming and CGI Scripting ... fast, portable and efficient scripts. Extensive hands on exercises provide practice in report creation, pattern matching, string manipulation, file I/ O, command line processing, and debugging. Students are shown how to extend Perl's basic functionality with packages and loadable modules. The final day encompasses CGI scripting with Perl as well as database access using the DBI module.  more...

ASP.NET Programming Using Visual Basic.NET ...d deploying ASP. NET applications. Comprehensive labs and exercises provide the students with experience creating and deploying dynamic web applications. This course provides thorough coverage of the use of Web Forms for web applications. Students requiring additional coverage of Windows Forms or Windows Presentation Foundation should contact HOTT to discuss additional training available.  more...

Windows Forms Programming Using C # ...loying windows forms applications. Comprehensive labs and exercises provide the students with experience creating and deploying windows desktop applications. This course provides thorough coverage of the use of Windows Forms for desktop applications. Students requiring additional coverage of Web Forms or Windows Presentation Foundation should contact HOTT to discuss additional training  more...

Windows Forms Programming Using Visual Basic.NET ...loying windows forms applications. Comprehensive labs and exercises provide the students with experience creating and deploying windows desktop applications. This course provides thorough coverage of the use of Windows Forms for desktop applications. Students requiring additional coverage of Web Forms or Windows Presentation Foundation should contact HOTT to discuss additional training  more...

Advanced .NET Framework Programming Using C # This hands-on course examines how to utilize advanced features the .NET Framework using the C# programming language in order to build sophisticated applications. It includes coverage of .NET 2. 0 through .NET 3. 5. The course begins by quickly examining object-oriented programming topics, including inheritance, partial classes and generics. Students also learn about many of the .NET interfaces and  more...

ASP.NET Programming Using C# ...d deploying ASP. NET applications. Comprehensive labs and exercises provide the students with experience creating and deploying dynamic web applications. This course provides thorough coverage of the use of Web Forms for web applications. Students requiring additional coverage of Windows Forms or Windows Presentation Foundation should contact HOTT to discuss additional training available.  more...

Advanced .NET Framework Programming Using VB.NET This hands-on course examines how to utilize advanced features the .NET Framework using the VB. NET programming language in order to build sophisticated applications. It includes coverage of .NET 2. 0 through .NET 3. 5. The course begins by quickly examining object-oriented programming topics, including inheritance, partial classes and generics. Students also learn about many of the .NET  more...

SQL Server Business Intelligence Application Development (SSRS, SSIS, SSAS) ...ess analysis and decision support. The extensive hands on exercises are structured to build complex skills in a very short time to address practical business problems. The course provides a thorough introduction to decision support database application development, including using use of Unified Dimensional Model (UDM), reporting tools and data integration using Extraction, Transformation and  more...

Windows Server 2008 Administration This course provides hands on experience installing and configuring Windows Server 2008 to work with clients including Windows Vista. Students will perform full and core CD-based standard installation, deploy an image, configure and tune the server and assign roles and services. Attendees will practice local and remote administration of security, network, data and hardware in hands on labs. After  more...

Windows Server 2008 Active Directory and Security Design Active Directory provides a single administration point for sign-on, policies and authentication control. This hands on course provides experience configuring Active Directory and essential network security components such as AD Certificate Services, IPSec and virtual private networking (VPN). Students will install Active Directory Domain Services (AD DS), integrate DNS for Active Directory and  more...

Autodesk Cleaner This course will cover the concepts of audio-visual data transfer and the functions of the program, such as managing the data transfer rate while maintaining the quality of the content and small file sizes. Interpret footage both visually and using the tools that Cleaner offers. Optimize the footage to the best possible results for various connections. Class time is divided between demonstrations/  more...

205 - Avid Media Composer Effects Tools and Techniques v35 Students learn to design multilayered and multi-nested effects on Avid Media Composer for maximum quality and optimal render time. Hands-on exercises help students create and combine effects to achieve real-world results.  more...

Aperture 101 - An Introduction to Aperture 2 This two-day course starts with the basics of image management and takes you step by step through Aperture's powerful photo-editing, image-retouching, proofing, publishing, and archiving features. Students learn time-saving techniques for sorting, ranking, and organizing images for use in different jobs. Also covered are effective ways to display images for client review, apply metadata, update  more...

XHTML with CSS XHTML 1. 0 combines the strength of HTML with the power of XML. Students will gain knowledge of the latest and greatest approaches to website design and consistency. Using hands-on lab exercises, they will build a small business web site of their own. Both HTML 4. 01 and XHTML 1. 0 approaches will be covered. Students will work with images and learn to add formatting and style with CSS to  more...

Leopard 101 Mac OS X Support Essentials v105 Course Descriptions Mac OS X Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on Mac OS X. This course is designed to give you a tour of the breadth of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems. The course is a combination of lectures and hands-on case study exercises that provide  more...

Leopard 301 Mac OS X Directory Services v105 Course Descriptions This four-day course focuses on both Mac OS X as a directory service client, and Mac OS X Server as a directory server. Cross platform solutions are emphasized in both instances. In working with Mac OS X, students learn how to use network accounts and Kerberos authentication with any common directory service, such as Apple's Open Directory, Microsoft's Active Directory, or an  more...

Leopard 201 Mac OS X Server Essentials v105 Course Descriptions Mac OS X Server Essentials is a four-day course designed to give technical coordinators and entry-level system administrators the skills, tools, and knowledge to implement and maintain a network that uses Mac OS X Server. Students learn how to install and configure Mac OS X Server to provide network-based services, such as file sharing, authentication, and printing. Tools for  more...

FCSvr 101 - An Introduction to Administering Final Cut Server This two-day class guides you through administering Final Cut Server, Apple's powerful new media asset management and workflow automation software. Final Cut Server takes the headache out of managing large collections of media files, then extends to tracking job status, managing reviews and approvals, and automating complex sequences of tasks all in a single product designed to work seamlessly  more...

Media 300 Podcast and Streamed Internet Media Administration Create, manipulate, and distribute rich media over the internet. This three-day course provides an introduction to preparing, enhancing, and compressing audio and video files using various Apple utilities. Students will also gain experience troubleshooting internet media solutions, and have the opportunity to define and implement an internet media solution specific to their needs. The course is  more...

Informatica PowerCenter 86 Developer Track Training The course will be aimed at providing "hands on training"(with databases such as Oracle, Reading heterogeneous files, HTTP Messages, working with XML, new features of Informatica v8. 6 and lot more). We will walk through examples of using Informatica and the concepts that make it a Industry-Leader in Integration & Enablement Industry. I will show you some real life examples how big  more...

Microsoft SSIS SSRS 2005 This instructor-led course provides the basic skills and knowledge developers new to Microsoft SSIS & SSRS required to implement data integration projects, exposing core features through lecture and hands-on exercises.. In addition to gaining tremendous insight into the data integration platform, students will be exposed to Best Practices and troubleshooting techniques. The course concludes with  more...

Adobe InDesign CS4 Advanced The Adobe InDesign Advanced course furthers your Adobe InDesign education. In this two-day class you will learn more advanced concepts used in page layout. Production shortcuts are discussed and exercises are used extensively to reinforce the skills learned.  more...

InDesign Conversion This course is a fast-paced class designed for experienced QuarkXPress users that are now converting to Adobe InDesign CS3. To better benefit from this class, you should already understand page layout terminology, style sheets, master pages, and text formatting in QuarkXPress. Althought the concepts are the same, implentation is different and you will learn how to accomplish these tasks and more  more...

QuarkXPress Training This course introduces QuarkXPress, a design and page layout tool for creative professionals. In this three-day class you will learn the basics of page layout, how to type in text or import text and graphics. You'll understand how text wraps around graphics and how to link text from one page to another. Production shortcuts are discussed and extensive exercises are used to reinforce the skills  more...

Demand Planning and Forecasting Tutorial 2-Day Interactive Training Whether you are new to demand forecasting, or a seasoned pro looking to enhance your knowledge, you cannot afford to miss this opportunity: GET SKILLS YOU CAN USE AT WORK You will learn to... - Set up a Demand Planning Process for your business - Clean your data and adjust for data anomalies - Use Statistical modeling to create baseline forecasts - Use exponential smoothing and linear  more...

ITIL V3 Managing Across the Lifecycle ...e ®, ITSM Academy's unique series of case study-based exercises Exam Preparation In-Class Exam Notes: The Managing Across the Lifecycle exam is a very challenging test. Upon registration, learners will be provided a pre-course reading list. Learners will be expected to read the case study and process chapters from the appropriate ITIL ® books before the first class  more...

ITIL V3 Lifecycle Course - Service Transition ST ...cycle , ITSM Academy's unique series of case study-based exercises Exam Preparation In-Class Exam Notes: The Service Transition exam is a very challenging test. Upon registration, learners will be provided a pre-course reading list. Learners will be expected to read the case study and process chapters from the appropriate ITIL book - Service Transition - before the first class  more...

ITIL Foundation ITSM Academy's Accredited ITIL Foundation classes are delivered over three (3) days. They are filled with sample documents, hand-on exercises, case studies and lively discussions. Foundation exam included on last day of class. Woven through all of our V3 Certification classes is our unique virtualization Living the Lifecyclea , which brings processes and concepts to life. The certification  more...

Macromedia Flash / Actionscript -- Introduction & Intermediate ...ick scanning in the classroom and filled with interactive exercises that help ensure student success. This product includes interactive CBT. Welcome to Sonic Training!. (http://www.sonictraining.com 877-760-0078) Macromedia (Dreamweaver, Flash, Fireworks), Adobe (Photoshop, InDesign, Illustrator), Database (SQL, Access, Filemaker Pro, Goldmine), Programming (HTML, CSS, XML, Access VBA, Excel  more...

Filemaker Pro & ACT! & Goldmine Training ...ick scanning in the classroom and filled with interactive exercises that help ensure student success. Objectives Search for specific contacts and filter contacts based on criteria. Tag contacts; create, activate, and release groups; create new organizations and sections; link contacts to an organization; link a new contact to an organization; and delete an organization. Create,  more...

Hypnobabies Childbirth Education Classes ...g Hypnosis for Pregnancy Discomforts and Health; Prenatal Exercises for Birth; Birth Partner Assistance. Hypnosis Script: a Creating Anesthesiaa .(Modifying your hypnosis to include Hypno-anesthesia and a Eyes-Open Childbirth Hypnosisa .) Class 3: Your Options in Birthing: Birth Partnera ™s a Relax and Feel Confidenta CD; The Importance of Making Excellent Birthing  more...

Getting Started With EdgeCAM and Basic EdgeCAM Design A 2-day instructor led training class. The class is a mixture of lecture and hands-on exercises. Each student works on their own PC and is provided with a manual to keep. The student is guided through hands-on intruction in "Getting Started With Edgecam" as well as "Edgecam Basic Design".  more...

What Customers Really Want In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa s and dona ts of technology, and how to use these advances to  more...

Introductory Mediation Skills Training This intensive 32-hour skill building course teaches NCRC's classic six-stage facilitative mediation process through a combination of lectures, simulations, and participatory exercises, including seven mock mediations. Mediation skills enhance effectiveness in dealing with a wide array of professional and personal challenges. The training provides essential skills to anyone who plans to take a  more...

Target Memory: A Seminar to Remember ... and programs recommend a variety of rigid techniques and exercises that, for the most part, can be very effective. Unfortunately these techniques and exercises often require a great deal of effort and time, and don't always work for everyone. That's because everyone thinks differently. Unique experiences will shape your perceptions, which in turn determine your interpretation (and subsequent  more...

Data Modeling for Business Analysts ...p is designed to provide each participant with practical exercises for interpreting and creating logical data models. The relationship of the data model to more common process model techniques will also be discussed. The seminar is broken into two parts: logical data modeling skills and how to conduct facilitated data modeling sessions, with supporting meeting agendas, scripts and  more...

Practical Project Management The Practical Project Management 4 day class offers training in the methods and procedures that a Project Manager would use to effectively manage an IT Project. This hands-on training provides participants with the concepts and formal techniques needed to manage projects for IT initiatives. The seminar focus is on how to: - Be an effective project manager and what skills are required -  more...

Introduction to Project Management This 2 day Introduction to Project Management class offers training in the basic skills that a Business Analyst, Product Manager, Technical Lead and a Project Manager would use to effectively manage an IT Project. The participants will learn the important skills of how to scope and plan projects for IT initiatives. The seminar focus is on: - Learning the basic concepts for project management  more...

Process Modeling Skills ...s training in process modeling skills through the use of exercises and lectures. After completing this course, you will be able to create and interpret process models for Object-Oriented requirements gathering, Information Engineering, Business Process Re-engineering, Total Quality Management and Continuous Process Improvement initiatives. The workshop: - Provides an understanding of the  more...

Object-Oriented Analysis and Design using UML ...d Jacobson methods. The seminar also utilizes case study exercises to practice modeling and analyzing the Object-Oriented analysis and design deliverables. The seminar focus is: - OOAD diagramming techniques using UML - Practical experience in building models for OO Analysis and Design - How to use the deliverables in the Detailed Design Phase - Simulate the project life cycle in a  more...

Business Process Re-engineering ...ing and Analysis Techniques through the use of practical exercises and detailed case studies in addition to lectures. After completing this course, you will be able to manage the tasks and techniques used in implementing a Business Process Re-engineering project. The seminar: - Outlines the methodology steps and techniques necessary to implement a Business Re-engineering project -  more...

Business Process Management Facilitation ...The objectives for the class are to: - Provide practical exercises for: active listening skills; planning a BPM session; building agendas for decision making sessions; questioning techniques; consensus building and facilitation techniques for controlling group dynamics - Give each participant the opportunity to facilitate specific techniques for different types of BPM workshops and provide  more...

Facilitated Session Leader ...he objectives of the seminar are to: - Provide practical exercises for: active listening skills; planning a session; building agendas for decision making sessions; questioning techniques; consensus building and facilitation techniques for controlling group dynamics - Give each seminar participant the opportunity to facilitate specific agendas for different types of workshops and provide  more...

Business Analysis using Process and Data Modeling This 3-day seminar focuses on the concepts of process and data modeling skills and how to conduct effective modeling meetings and focus groups using these techniques. The workshop is designed to provide each participant with practical exercises for creating and interpreting process models and logical data models used for project scoping, requirements gathering, analysis and design specifically  more...

Learning Use Cases UML and JAD Techniques ...pment process at your organization. The seminar provides exercises in modeling techniques used for project planning, scoping, requirements gathering and design for object-oriented development projects. Those who will find this of value are: Team Leads, Developers, Business Analysts, Solutions Analysts, Information Architects, Designers, and Project Managers. Each participant receives  more...

Writing Effective Requirements ...hniques and use cases. The workshop provides training and exercises in writing project scope, requirements and system requirements (functional and nonfunctional requirements) definitions. The Writing Requirements That Work Seminar focuses on UML diagramming techniques and industry standards and best practices for writing techniques needed for project scope definition, requirements analysis and  more...

ASP NET Using C NET Provides a practical, hands-on coverage of Web application development using ASP.NET and C#, and introduces Web services. ASP.NET is introduced as a unified Web development platform that provides the services necessary for developers to build enterprise-class Web applications. Numerous programming examples and exercises are included, including a substantial case study. Audience:Experienced C#  more...

ASP NET Using VB NET This course provides a practical, hands-on coverage of developing Web applications using ASP.NET and VB.NET, and introduces Web services. ASP.NET is introduced as a unified Web development platform that provides the services necessary for developers to build enterprise-class Web applications. Numerous programming examples and exercises are included, including a substantial case study.  more...

Oracle 9i PL SQL Programming Students will learn the fundamentals of the PL/SQL programming language. Stored procedures, functions, packages and triggers implement complex business rules in Oracle. Students will learn programming, management and security issues of working with PL/SQL program units. Numerous exercises and labs will introduce students to the new PL/SQL features in Oracle9. Audience:Database administrators,  more...

Oracle 9i Advanced PL SQL Programming This class will focus on developing advanced PL/SQL programming skills. Topics will include the built-in packages that come with Oracle, the creation of triggers and advanced stored procedure features. The class will also cover object-relational concepts, performance tuning and dynamic SQL. The Oracle9 release has greatly enhanced the features and functionality of PL/SQL. Numerous exercises and  more...

Introduction to Microsoft Excel Introduction to Excel teaches participants how to make effective use of the world's most popular spreadsheet. At the end of class, students will be able to create and edit their spreadsheets, apply formatting to change the data's appearance and use formulas to their advantage. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation  more...

Intermediate Microsoft Excel Intermediate Excel emphasizes the data organization tools and formulas available to Excel users. At the end of class, students will be able to better understand their data by using tools like sorting and filtering, and use more advanced formulas to perform more advanced analytical tasks. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a  more...

Advanced Microsoft Excel Advanced Excel devotes most of its attention to the construction of more powerful formulas. At the end of class, students will understand how formulas can be nested inside one another to create calculations that would be impossible using single formulas. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual  more...

Mastering: Microsoft Excel PivotTables One of Excel's most powerful features is also one of its most neglected. Many people have never even heard of PivotTables and those who have have often seen only the most basic features of the tool. This class devotes an entire day to exploring all of the most useful and powerful aspects of Excel's PivotTables. The class is taught as a hands-on "laboratory" lead by an experienced instructor.  more...

Mastering: Microsoft Excel Charts Our Intermediate Excel class introduces Excel users to the built-in charting and graphing capabilities of Excel. However, some users require more than just what's built-in to the charting interface, and this class teaches students how to manipulate, coerce and outright fool Excel into creating the charts you need. The class is taught as a hands-on "laboratory" lead by an experienced instructor.  more...

Introduction to Microsoft Access Introduction to Access familiarizes participants with the fundamental tools and concepts of Microsoft Access. At the end of class, students will be able to use Access tables, queries, form and reports to organize and extract information in a database. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual files  more...

Intermediate Microsoft Access Intermediate Access is more focused on "front-end" design issues such as the creation of complex forms and queries. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual files and real-world examples. In addition to the classroom instruction and hands-on exercises, each participant recieves a booklet and class  more...

Introduction to Microsoft Word Introduction to Word teaches participants how to make effective use of the world's most popular word processor. Students leave the class ready to create, save, spell-check and print documents. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual files and real-world examples. In addition to the classroom  more...

Intermediate Microsoft Word Intermediate Word enhances a student's ability to use Word to create complex documents such as mass-mailed form letters and fill-in-the-blanks forms. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class, students use a workstation to work with actual files and real-world examples. In addition to the classroom instruction and hands-on exercises, each  more...

Advanced Microsoft Word In the Advanced Word class, students learn about some of Word's most powerful and underutilized features, such as styles and fields. By the end of the day, students will be able to apply consistent formatting quickly and easily, and construct documents with the abilty to self-monitor and update. The class is taught as a hands-on "laboratory" lead by an experienced instructor. During class,  more...

Building Better Brochures, Banners And Training Materials This class is geared toward those people who are comfortable working with text in Word, but have a desire to incorporate pictures and drawings into their documents. While it is not a full-featured graphics package, Word includes a significant set of tools that allow you to create and manipulate pictures. Many of the topics in this class pertain to PowerPoint as well, so the class can be considered  more...

Introduction to Microsoft PowerPoint Introduction to PowerPoint teaches participants how to design presentations for use in a variety of settings such as team or company meetings, conferences and training programs. Students emerge from this one day class with an understanding of how to construct a presentation composed of text and pictures, as well as how to deliver the presentation on screen or on paper. The class is taught as a  more...

Integrating Microsoft Office Learn to mix information from different Office programs to create documents that unify information and presentation into a single locale. At the end of this half-day class, students will have a better understanding of how the four core Office programs can be made to work cooperatively to address the challenges that arise when a single "task" requires multiple files. The class is offered as a  more...