Instructor Led Exin Training Classes

ITIL Foundation Who should attend The examination for the Foundation Certificate in IT Service Management based on ITIL is intended for: Employees involved in IT Infrastructure management who are required to work within processes that are, or will be, organized according to ITIL . Candidates who wish to progress further to the Practitioner or Manager s Certificate in IT Service Management or to more...

Accelerated ITIL Foundation The Accelerated ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library . Delivered over two expanded days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination. Examination: An optional 1-hour certification examination, administered by an independent more...

ITIL Practitioner Release & Control ...ed best practice! Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Practitioner and Service Manager level qualifications. Duration This five day course explores the guidance in ITIL Release Management to understand the processes involved in Release and Control/Change/Configuration Management. This course is for IT more...

E-teaching ITIL Foundation http/www.contrain.info/ausbildung basis.htm more...

ITIL Practitioner Certificate - Financial Management This three day course explores the guidance in ITIL FinancialManagement to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Financial Management in the afternoon of day three of the course. more...

ITIL Service Management Foundation Certificate This three day course includes a 1 hour multiple choice examination which takes place on the afternoon of day 3. The successful completion of the course and examination leads to the ITIL Service Manager's Foundation Certificate. Chameleon - Global ITIL Experts is an EXIN accredited training provider and also provides ITIL training at Practitioner and Service Manager levels. more...

ITIL Service Manager's Certificate - Service Support This is a five day course. This is the first half of the course leading to the Manager's Certificate in IT Service Management. The second part of the course is the Service Delivery course (ITILSMCSD), which is also five days' duration. Successful completion of the courses and examinations leads to delegates achieving the Manager's Certificate in IT Service Management. more...

ITIL Practitioner Certificate - Service Desk/Incident Management This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline. more...

ITIL Practitioner Certificate - Problem Management This three day course explores the guidance for ITIL Problem Management to understand the processes involved in Problem Management and the opportunities and challenges faced when implementing and working with the discipline. more...

ITIL Practitioner Certificate - Change Management This three day course explores the guidance in ITIL Change Management to understand the processes involved in Change Management and the opportunities and challenges faced when implementing and working with the discipline. This course is used in preparation to undertake the EXIN Practitioner Certificate in Change Management in the afternoon of day three of the course. more...

ITIL Practitioner Certificate - Service Level Management This three day course explores the guidance in ITIL Service Level Management to understand the processes involved and the opportunities and challenges faced when implementing and working with this discipline. The course is used in preparation to undertake the EXIN Practitioner Certificate exam in Service Level Management in the afternoon of day three of the course. more...

ITIL Practitioner Certificate - Configuration Management This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course. more...