Online Existing eLearning

PowerPoint XP Comprehensive ...rom A Blank Presentation - Create A Presentation From An Existing One - Modify Slide Formats Use Slide Masters - About Slide Masters - Work With Slide Masters Copy, Delete And Rearrange Slides - Copy & Delete Slides - Change Slide Order Insert and Modify Text Add Text To Slides - About Using Text In A Presentation - Add Text To A Slide Import Text - Use The Office  more...

Word XP Proficient Expert ... - Create A New Document - Use A Template - Open An Existing Document Save Documents - Use The Save & Save As Commands - Save A File For Use In Another Program Print Documents - Preview & Print A Document - Modify Print Settings - Print An Envelope - Print Labels Help In Word XP - Ask A Question - Microsoft Word Help Work With Text Edit Text - Enter Text -  more...

Access 2002 Basic ...ing Objects Introduction Lesson Objectives Opening An Existing Database Open Options Customizing The Interface Customizing The Interface Displaying Shortcut Keys The Options Dialog Box The Recently Used File List Removing Personal Information Setting Click Options The AutoForm Feature Naming A Form The Form Wizard Form Layouts Form Styles Entering A Form Title Deleting A Form  more...

Excel 2002 Basic ...harts & OLE Introduction Lesson Objectives Opening An Existing Spreadsheet Selecting A Range Of Data The F11 Key Chart Elements The Legend The X Axis The Y Axis Deleting A Chart The Chart Wizard Bar Charts The Line Chart Pie Charts Column Charts Previewing A Chart Type Altering The Data Range Adding A Title To A Chart Showing Or Hiding Axis Labels Altering Gridlines  more...

Excel 2002 Intermediate ...ntroduction Lesson Objectives Opening Excel Opening An Existing Workbook Splitting A Worksheet Vertically Splitting A Worksheet Horizontally Removing Splits Freezing Panes Unfreezing Panes The Watch Window Adding A Watch Deleting A Watch Hiding A Column Displaying A Hidden Column Hiding Rows Manually Hiding Rows And Columns Inserting A Column The Insert Options Button Deleting  more...

Powerpoint 2002 Basic ...sic Editing Introduction Lesson Objectives Opening An Existing Presentation Customizing The Interface The Customize Dialog Box Adding A Slide Creating A Title Slide Applying Multiple Columns Identifying & Correcting Misspelled Words Copying Text Pasting Text Resizing A Placeholder Undoing An Action Resizing Multiple Objects Repositioning Objects The Vertical Scroll Bar The  more...

Powerpoint 2002 Intermediate ...ceholders Deleting Slide Masters Inserting Masters From Existing Templates Deleting A Background Graphic Formatting A Background Graphic Editing Color Schemes Editing Color Schemes Applying A Two Color Gradient Deleting A Picture Background Renaming A Master Applying A Transition To Masters Exiting Slide Master View Inserting A New Slide Selecting A Layout Applying A Design  more...

Windows XP Basic ...WordPad Inserting A ClipArt Image In WordPad Opening An Existing Document Using Paint Creating An Image In Paint The Pencil Tool The Brush Tool The Color Palette Saving A Paint Image Opening A Paint Image The My Pictures Folder Viewing Pictures The Address Book Creating A New Entry In The Address Book Changing Views Conclusion Lesson 5: Printers, The Desktop & Virus  more...

Word 2002 Intermediate ...ectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting AutoCorrect Demonstration The AutoCorrect Options Button AutoCorrect Options  more...

Creating a Business Execution Culture ...r ideas? You'll learn about assessing talent in both your existing team members and in potential new hires. Will the same team still be right one year from now? What happens if one of your team members isn't thriving in the new execution culture? What if a team member simply needs a little help to execute better? Coaching for Execution will provide valuable information to ensure your team is  more...

DESGN 2 0 Structuring and Modularizing the Network DESGN 2.0: Structuring and Modularizing the Network Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0 To recognize the components and operation of the Cisco Enterprise Architecture modules, and apply the Architecture to an existing enterprise network  more...

Compensating Employees HRCI PHR Compensating Employees (HRCI/PHR) HRCI Professional in Human Resources (PHR) Professional in Human Resources (PHR) The Human Resource Certification Institute's (HRCI) certification examinations cover a broad range of workforce planning and employment issues, including the theories and applications associated with effective compensation. As a human resources professional, you are responsible  more...

Forming Project Teams for Six Sigma ... Six Sigma teams are vital to improving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have a dramatic effect on the team's overall performance. Black Belts need to proactively contribute to the effectiveness of Six Sigma teams to promote positive organizational change. This course explores  more...

Process Capability for Six Sigma ...nt initiative, organizations must determine whether their existing processes meet the targets and specifications demanded by the business, or by the customer. Measuring and analyzing the capability and performance of a process under review enables organizations to numerically represent and interpret its current state, and to report its sigma level. When done correctly, process capability  more...

Processes and Customer Analysis in Six Sigma Projects ... meant to fulfill those needs. A thorough analysis of the existing business processes - and the products and services they churn out - is the first step in Six Sigma projects. You need to listen to the "voice of the customer" to find out what customers need, identify opportunities for change and improvement, and translate customer needs into goals and customer deliverables. In this course,  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...ct for improvement requires an assessment and analysis of existing business processes. For a precise, objective, and accurate assessment of the existing processes, you need to have correct metrics and knowledge of where and how to use them. Later in a Six Sigma project, during the Control phase, the overall performance of business processes is recalculated to identify process improvement.  more...

Modeling and Analyzing Processes in Six Sigma ...xamine the tools and techniques used to model and analyze existing processes. From a process modeling perspective, the course looks at techniques such as process mapping, written procedures, and work instructions. From a process analysis point of view, the course examines the use of SIPOC analysis to identify process input and output variables, and explores how cause-and-effect diagrams and  more...

Data Classification and Collection in Six Sigma ... Six Sigma improvement journey. As such, sample data from existing processes needs to be identified, collected, presented, and analyzed. Collecting data that is correct and useful is one of the first steps in the measurement process. Various types of data exist, and they all need appropriate treatment during the collection, presentation, and analysis stages. You also need to be careful when  more...

Summarizing and Presenting Data in Six Sigma ...dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms that facilitate comparison and help to identify possible trends. This course deals with the basic concepts of descriptive  more...

Design for Six Sigma in the Organization ... areas later. Whereas Six Sigma just focuses on improving existing designs at a later stage, DFSS focuses on creating new and better products and processes from scratch. It designs virtually error-free products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will  more...

Six Sigma Process Improvement ...nes. Six Sigma Champions generally choose to improve upon existing processes. This course is designed to help Champions learn how to use Six Sigma's Define - Measure - Analyze - Improve - Control (DMAIC) methodology to upgrade current processes. It also explores using Six Sigma tools and methods to understand customer requirements, recognize the gaps between current deliverables and  more...

Configuring Windows Vista Applications ...versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and features included with the Vista operating system depend on the version of Vista that is installed. This course covers many of these new applications and upgrades and explains their use and configuration. New applications  more...

Discover Word 2007 Level 1 ...Creating A New Document Use A Template Open An Existing Document Navigating With The Mouse Navigating With The Keyboard View Documents Views In Word 2007 Print Layout View Full Screen Reading Web Layout Outline View Draft View Show/Hide Zoom Window Commands Viewing Multiple Documents Save Documents  more...

Discover Powerpoint 2007 Level 1 ... Use A Template Use Multiple Themes Use An Existing Presentation Use An Existing Outline Modify Presentation Themes Themes Change Theme Colors Change Theme Font Theme Effects Background Styles Background Formats Work With Slides Slide Layout Add New Slides Copy & Delete Slides Changing Slide Order  more...

Discover Access 2007 Level 1 ... Is A Database? Creating A New Database Open An Existing Database Customize Access Access Options Customizing The Quick Access Toolbar Help In Access 2007 Microsoft Office Access Help Working In The Access Help Window Context Specific Help Office Diagnostics QUIZ 2. DESIGN A DATABASE Planning  more...

Discover Excel 2007 Level 1 ... Creating A New Workbook Use A Template Open An Existing Workbook View A Workbook What Is A View? Use Page Layout View Page Break Preview Custom Views Show/Hide Options Zoom Command Splitting A Worksheet Freeze Rows & Columns View Workbooks Side By Side More Window Display Commands Save A Workbook New Excel 2007  more...

Problem Solving Determining and Building Your Strengths ...lop new skills. To improve, you first need to assess your existing problem-solving style, identify your strengths and weaknesses, and develop an ongoing strategy for sharpening and building your skills. You also need to recognize the key barriers that lie in the way of effective problem solving your biases and develop techniques for reducing their impact on your ability to solve problems. This  more...

The Customer Service Representative CSR ... more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service Representatives (CSR) and support centers have a vital role to play in ensuring customers' needs are  more...

Excel XP Proficient Expert ... - Creating A New Workbook - Use A Template - Open An Existing Workbook Save A Workbook - Use The Save & Save As Commands - Save A File For Use In Another Program View A Workbook - Normal View - Page Break Preview - Create Custom Views - Change Zoom Setting - Split A Worksheet - Freeze Rows & Columns Print Workbooks - Print Worksheets & Workbooks - Modify Page Setup  more...

Introduction to Request Fulfillment ...d for example, someone needs a new password, to change an existing password, or they need to add a new software program to their machine. It is important for organizations to be able to manage these demands in an efficient way by having processes mapped out for these repetitive requests, and having dedicated staff to support these requests. This course provides an introduction to Request  more...

Cisco CVOICE 8 0 Call Routing Dial Plans ... v8.0 (CVOICE v8.0) To integrate VoIP networks into existing voice networks, you must have the skills and knowledge to implement call routing and design an appropriate numbering plan. A scalable numbering plan establishes the baseline for a comprehensive, scalable, and logical dial plan. This course describes call routing principles, discusses attributes of numbering plans for voice  more...

Security in Windows Vista ... users alike. Windows Vista builds on Microsoft s existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide security for computer systems. Windows Vista also builds on the firewall protection introduced in Windows XP and integrates Microsoft s Windows Defender software to protect against spyware and malware. This course  more...

Planning Your Field Sales Approach ...ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and meeting objectives and developing appropriate openings for face-to-face selling situations. Included in the course are detailed descriptions of the six customer  more...

Coloring Objects and Using Brushes in Illustrator CS3 ...ng styles and tools add elaborate and colorful strokes to existing images. This course introduces color and brush techniques in Illustrator CS3. In this course, you will learn how to add customized colors, as well as complex color gradients and patterns, to fills and strokes in your artwork. You will use Illustrator CS3's Swatch and Color panels, Live Color and Live Paint tools to recolor  more...

Using Type and Symbols in Illustrator CS3 ... add and fill a type area, or arrange your type around an existing path in your illustration. This course will familiarize you with methods for editing, aligning, formatting, distorting, and flowing type in your illustration to achieve the styles and layout you desire. By introducing the Symbols panel and Symbolism tools, this course will show you how to create, edit, and apply individual  more...

Critical Requirements and Benchmarking for Six Sigma ... also be used at later stages in the projects to evaluate existing operations, compare them with best-in-class organizations, and incorporate best practices to maximize the success of improvement efforts. This course explores the Critical to x (CTx) requirements for Six Sigma projects and the importance of aligning projects with these requirements. The course also discusses the concept of  more...

The Imperatives of Innovation and Leadership in Strategy The Imperatives of Innovation and Leadership in Strategy This course is designed for individuals aspiring to become strategically focused in their business operations and to innovate and lead change in their organizations. As organizations strive to keep abreast of a fast-changing business environment, the need for innovation increases. While some companies focus on incremental and  more...

Reusing Content in Dreamweaver CS4 Reusing Content in Dreamweaver CS4 Adobe Adobe Dreamweaver CS4 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at  more...

Reusing Content in Dreamweaver CS3 Reusing Content in Dreamweaver CS3 Adobe Adobe Dreamweaver CS3 provides web developers with tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at runtime is also  more...

Operations Management Product Service Management ...oduct management are very vital to the success of new and existing products and services. Every organization conducts product management activities, whether knowingly or unknowingly, that integrate operations, marketing, and sales functions to deliver desired products and services to customers. This course provides a broad overview of the product and service management functions from an  more...

Marketing Essentials Promotion ...ign promotional strategies and campaigns that help expand existing markets and develop new customer relationships. You will learn about the key characteristics of different forms of advertising and promotional vehicles, including the reach, benefits and cost of both traditional and more modern approaches such as social media networking and other forms of online marketing. This course will also  more...

Cisco IINS 1 0 Network Security Principles II Cisco IINS 1.0: Network Security Principles II Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 Operations security concerns the day-to-day practices necessary to first deploy and later maintain a secure system. As an administrator, it's very important to understand the principles behind operations security. It's equally  more...

Managing SharePoint 2010 Sites Lists and Libraries Managing SharePoint 2010 Sites, Lists and Libraries Microsoft Microsoft SharePoint 2010 offers a complete platform for collaboration, data management, and online information publishing. SharePoint sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks  more...

Managing SharePoint 2010 Pages Components ...task. Workflows enable you to streamline the execution of existing business processes using SharePoint, and Web Parts provide additional functionality in how to display SharePoint information. This course examines the creation and customization of publishing pages, web part pages, and pages. In addition, this course explores the challenges of document management, and the role that SharePoint  more...

Cisco Switch 1 0 Accomodating Voice Video in Campus Networks ... examined so that voice is seamlessly integrated into the existing network. IP telephony services provided over the campus infrastructure must have mechanisms set in place to differentiate traffic types and to offer priority processing to delay sensitive voice traffic. Congestion avoidance techniques, quality of service (QoS), and high availability also need to be implemented to ensure an  more...

VMware Server Overview ...latform that can be installed like an application onto an existing server, allowing the creation of multiple virtual machines. This course will examine the features of VMware Server, ESX, and ESXi, along with the current and legacy operating systems that can be installed and used with these virtual environments. The course aims to equip you with the knowledge required to decide which VMware  more...

Existing Infrastructures Branch Deployments in MS Win Server 2008 ...Existing Infrastructures & Branch Deployments in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator Many design projects facing an enterprise administrator involve an existing server and network services infrastructure, which need to be evaluated to determine the best options for upgrade or migration. Another common design  more...

Active Directory Doman Services in Windows Server 2008 R2 ...erver product. This R2 release introduces improvements to existing features as well as the addition of new functionality. This course introduces the changes to Active Directory Domain Services administration including a review of key considerations when installing a new Windows Server 2008 R2 domain controller to your AD DS infrastructure and the new Active Directory Administrative Center  more...

The Capital Markets Industry Overview Version 1 ...ng and reorganizing their corporate structures, improving existing risk management processes, deploying new technologies, and by expanding their operations in developing markets, industry players are adopting unique strategies to succeed in the aftermath of the financial crisis. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with  more...

The Chemicals Industry Overview Version 1 ...y face. They are addressing these challenges by improving existing processes, applying new supply chain management techniques, expanding the specialty chemicals business, and developing industrial biotechnology. This course is designed to help learners understand key concepts, terminology, issues, and challenges associated with the chemicals industry. It will identify the main sectors of the  more...

Sales Team Management Simulation Sales Team Management: Simulation During the course of this simulation, you will assume the responsibilities of a sales manager for Upper Crust Delectables--a thriving business that distributes gourmet baked goods to hotels and restaurants nationwide. Management has found a high degree of success with its sales force by employing a team approach, and you, a longtime employee of the company,  more...

Customer-Focused Interaction Customer-Focused Interaction Having positive interactions with your customers is one of the most effective ways to ensure you're providing excellent customer service. However, customers expectations have evolved over time, and so too have customer service strategies. Many organizations are improving their customer relationships and customer satisfaction levels by moving beyond traditional  more...

Configuring WIndows Server Hyper-V and Virtual Machines ...sics required to implement the Hyper-V role into a new or existing infrastructure. This course is one in a series that covers the objectives for Microsoft exam 70-643: Windows Server 2008 Applications Infrastructure, Configuring. Passing this exam completes the requirements for the MCTS: Windows Server 2008 Applications Infrastructure, Configuration certification, and counts as credit towards  more...

Advanced Customization in Excel 2007 ...o the functionality and efficiency of the program itself. Existing templates, themes, and styles can be altered to meet business needs, or you can create custom templates, themes, and styles to further enhance data presentation. Using macros, you can automate common or repetitive tasks, resulting in time savings and increased efficiency in day-to-day tasks. This course covers creating templates  more...

Reusing Content in Dreamweaver CS5 Reusing Content in Dreamweaver CS5 Adobe Adobe Dreamweaver CS5 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets.  more...

From Beans to Brew: Creating Characters This course explores how to create believable and lifelike characters. Explore character development from birth to death. This course explores how to create believable and lifelike characters. Students will utilize hands-on techniques to explore their own lives and the lives of those around them for inspiration and details. Armed with these ideas, students will then create new characters or add  more...

Writing User Guides ...r-friendly documentation, what to look for in maintaining existing guides, the steps involved in creating new guides, working with style considerations, the differences between editing and proofreading, and the job of the user guide writer. Students will get the opportunity to write several end user pieces. The first four weeks of the class introduce students to the how-to of writing user  more...

Intermediate XML: Creating a DTD Read and write a Document Type Definition, modeling the structure for all your XML documents. This is a self-paced course, where you walk through the materials, and compare your answers with those in the back of my book. Learn to plan, write, and analyze the basic building block of XML, the Document Type Definition, which serves as the content model for dozens, perhaps thousands of XML documents.  more...

How to Join the Ranks of the Self-Employed in 6 Weeks Learn how to join the ranks of the self-employed by starting and running a business in 6 weeks. This course is designed specifically for individuals who desire to start and run their own business. The purpose is to teach people how to balance home and work (especially for those who start a business out of their home), determine office location, how to look and feel professional, how to setup the  more...

Better Public Speaking- A Low Stress Approach ...ories section of the program list. You?ll send using your existing email program so no additional programs are necessary. A browser (either IE or Netscape) also is required, as well as an Internet connection. To reinforce what you have read and applied in the practical textbook, you?ll take weekly textbook website chapter self tests and send the results to me. These self-test results coupled  more...

Certificate in Technical Writing ...ient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those  more...

Certificate in Technical Writing for Current Technical Writers ...ient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking  more...

How to have an Effective Safety Committee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. How to Have an Effective Safety Comittee You know you need a tent, bug spray, and suntan lotion, but do you have everything you need. You head out for a weekend of fun in the wild, but as you arrive back in your driveway late Sunday night, you really wish you had brought the food along. Our new safety  more...

Java 2 -- Classes & Inheritance ... the procedures for reusing code and extending the use of existing classes by inheritance. In addition, you will learn about the features of subclasses and relationships between classes. You will also learn about the procedure for and the effect of invoking overloaded and overridden methods. You will learn about the procedures for upcasting, downcasting, and identifying objects. This unit  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

QPRT Suicide Risk Assessment and Training ...ementing a new customer support center or rejuvenating an existing one, this course will present a renewed vision for leading the support team. Managers will discover how to promote the support organization to customers and management. They will learn the framework for a world-class customer support center, as well as how to build and retain a qualified team of professionals. This self-study  more...

14 Purchasing Best Practices ... corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. 14  more...

Adobe Dreamweaver CS4: Essentials ...hether you are building your first site or redesigning an existing one. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden  more...

Adobe RoboHelp Workshop ... are four projects: you "model" a help system based on an existing compiled help; you format text and graphics to design a help system; you document a simple procedure in a help topic that you compile; and you create your own help system for a software application. Final units involve generating PDFs from your help source and importing files (such as Word, HTML, FrameMaker and XML) into  more...

Advanced Certificate in Technical Writing ...to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be completed in as little as 3 months.Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Advanced Certificate in Technical Writing The Advanced Certificate in Technical Writing is born out of the concept that  more...

Hazardous Waste Manifest Update ...The Rule establishes a standard manifest form and changes existing RCRA manifest system requirements. The changes are designed to streamline and improve hazardous waste tracking, record-keeping, and reporting. The changes impact everyone involved in the shipment of hazardous wastes. This short course provides updated information on the recent changes to the Hazardous Waste Manifest. The  more...

PowerPoint 2007 Level 2 ... Quick Access toolbar. They will also discover how to use existing information to create a presentation, including importing outlines from Word and inserting slides from other presentations. PowerPoint 2007 Level 2 This intermediate-level course builds upon the basic Microsoft Office PowerPoint skills taught in the Level 1 course. For one, students will learn how to modify the Quick Access  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...students wishing to enter the profession or enhance their existing knowledge. With clear descriptions, detailed technical illustrations, and useful summaries of products, this course is the most exhaustive distance training available. Created by Carson Dunlop & Associates, one of the most successful home inspection companies in North America, Principles of Home Inspection is based on years of  more...

Certificate in Professional Technical Communication ...ional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC Member Discounts are  more...

Job Hazard Analysis This one-hour course is intended to provide information that will help improve the quality of work environments, improve absenteeism, help maintain a healthier workforce, reduce injury and illness rates, and make workers feel good about their work. This course was specifically designed for supervisors and managers to help enhance existing techniques in Job Hazard Analysis. The content in this  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

Competitive Factors in Strategic Marketing ...vice for your organization, or a major enhancement for an existing one. Now you've got to present the case to the decision-makers to go forward. What kinds of topics should you include in your strategic marketing plan? In this course you'll learn exactly what to consider as you develop and present your plan, including market data and competitor capabilities. Then you'll want to plan out the  more...

Supply Chain Transportation and Facility Design Fundamental to virtually all supply chains are questions related to an organization's transportation and facility networks. In order to remain competitive, an organization must ensure that its transportation and facility networks are designed in such a manner as to be cost effective without sacrificing customer responsiveness. In this course, you will learn about the role of transportation in a  more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...

Examining Cisco Customer Requirements and Existing Network Topology Methodologie To show how to gather requirements and identify business and technical constraints and identify methods of characterizing the existing network  more...

Operating System Technologies and the Networking Environment To describe the concepts and procedures required to access an existing physical network using a Windows operating system  more...

Word 2000 - Proficient User ...cument __Use A Template Or Wizard __ (exercise) __Open An Existing Document __ (exercise) __Open A Recent Document __ (exercise) View A Document __What Is A View? __Normal View __Web Layout View __Print Layout View __Outline View __Document Map Save A Document __Save A Document (exercise) Print A Document __Print & Print Preview (exercise) __Modify Print Settings (exercise) __Print An Envelope  more...

Access 2000 User Series ...roduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of a  more...

Access 2000 Beginning ...roduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find and Replace 2.6 Modifying the Appearance of a  more...

Flash MX ActionScript ...ur repertoire will keep you busy creating new designs for existing clients and possibly some new ones. Course Duration: 7 Hours Introduction About This CD About Flash MX Using ActionScript What's New in Flash MX ActionScript? Introduction To ActionScript What is an ActionScript? Understanding Object Oriented Programming When to Use ActionScript Introducing the Actions Panel Working in Normal  more...

PowerPoint 2000 Beginning ...h a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a Presentation with a Routing Recipient 3.0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4  more...

PowerPoint 2000 Set of 3 ...h a template & or Wizard 2.3 Creating a Presentation from Existing Slides 2.4 Deleting Slides in different Views 2.5 Inserting Headers and Footers 2.6 Sending a Presentation Via e-mail 2.7 Sending a Presentation with a Routing Recipient 3.0 Modifying a Presentation (11 Minutes) 3.1 Changing the Order of the Slides 3.2 Changing the Layout of one or more Slides 3.3 Using the Slide Master 3.4  more...

Dreamweaver MX Advanced ...tribute Administration Site Cache & Exporting Definitions Existing Sites FrontPage Sites CSS Overview Why CSS Understanding CSS Local Styles Linked and Import Directive Inheritance The Cascade Specificity Class and ID Selectors CSS & Dreamweaver MX DWMX and CSS CSS Positioning Static DIVs Creating a CSS File CSS and Link States Styling with Classes Sizing Text Line Height Background Color  more...

Internal Consulting Skills ...her? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge. It's about your ability to communicate. If you fail to get your message across to other people, your ideas will be lost, and even your best plans will fail. Fundamentally important are your  more...

The Contact Center and the Technical Support Agent ...ve realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as businesses realize the importance of CRM  more...

Access 2000 Expert ...xport To Excel Drag and Drop To Excel Use A Chart Link To Existing Data 5. Work with Reports Create A Report Create A Report In Design View Add A Calculated Control To A Report Modify A Report Set Section Properties Add A Graphic To A Report Modify Control Properties Modify Report Properties Use Subreports What Is A Subreport? Create A Subreport 6. Maximize Database Performance Maintaining Data  more...

Microsoft Visio 2003 Expert User ...operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing. Assign a shape to a new layer in Microsoft Visio 2003. Identify options for modifying the properties of layers in Microsoft Visio 2003. Export shape data from a Microsoft Visio 2003 drawing to an existing Open Database Connectivity (ODBC)-compliant database. Link a shape in  more...

Brand Management Branding on the Web Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...

Visual InterDev 6 0 Planning a Web Application ...uidelines for integrating a Visual InterDev solution with existing applications. Identify the availability levels for a Web application. Identify the geographic scope requirements of a Web application. Identify the downtime requirements of a Web application. Identify the availability requirements of a Web application. Unit 3: Web Application Design Duration: 2 Hour(s)  more...

Frontpage 2000 Proficient User ...on: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents.  more...

Frontpage 2000 Expert User ...ontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s)  more...

NetWare 5 Advanced Administration - Part 1 ...tion: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5. Select the tasks that are automated during an in-place upgrade to NetWare 5. Identify the tasks that should be performed after an  more...

Oracle 11i10 Order to Cash Basic Pricing ...eating a price list. Create a price list by copying an existing price list. Identify features of agreements. Identify options for creating an agreement price list. Identify key concepts related to pricing formulas. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment:  more...

Oracle Workflow 11i10 Business Event System Subscriptions This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...irectory. Create a group in Active Directory. Modify an existing group. Identify the features of publishing resources in Active Directory. Publish a shared folder in Active Directory. Publish a shared printer in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...p Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ... of user accounts. Create a new user account. Copy an existing user account to make a new user account. Modify an existing user account by changing the password of the user account. Identify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User  more...

Oracle Database 10g Administration Workshop I Part 4 ...trol file trace backups. Identify options for managing existing backups. Identify features of database startup statuses for recovery. Identify the steps to recover from the loss of a single control file. Identify the steps to recover from loss of redo files. Identify steps involved in recovering from the loss of a data file. Identify enhancements in Oracle Database 10g for  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...ws NT complete trust model. Identify the features of the existing domain structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...rning Time: 2 hours Objectives: Unit 1: Existing Processes: Improving Analyze the iterative nature of the DMAIC model for a process. Identify the impact of the Improve phase on a Six Sigma team. Identify the impact of the Improve phase on customers. Unit 2: Newly Improved Process: Controlling Identify the steps to control a newly improved process.  more...

C Programming - Part 1 ...rsonnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are  more...

C Programming - Part 2 ...rsonnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are  more...

C Programming - Part 3 ...rsonnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are  more...

C Programming - Part 4 ...rsonnel expecting to design and implement new or maintain existing systems and applications in a corporate environment. People who learned C in college, but have not used it in a couple of years and need to retrain. Individuals who are skilled in another structured programming language (Pascal, FORTRAN, COBOL, etc.) and now need to learn C, possibly as a prerequisite to C++, and those who are  more...

C Programming - Part 1 ...server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have  more...

C Programming - Part 2 ...server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have  more...

C Programming - Part 3 ...server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have  more...

C Programming - Part 4 ...server applications, and anyone who maintains and updates existing client/server applications would be good candidates for this course. Participants should be fluent in the ANSI C programming language, have a comprehensive understanding of the programming process, and have exposure to the fundamental concepts of object-orientation. Students should either have knowledge equivalent to or have  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...statement to create a table based on the definition of an existing table by using a subquery. Complete the statement to insert values into a table from another table by using a subquery. Complete the UPDATE statement by using subqueries. Complete a DELETE statement by using subqueries. Unit 2: Multiple-Value Subqueries Duration: 1 Hour(s) Identify the multiple-row  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Oracle Form Builder Enhancing the User Interface ...e Layout Editor by using the Check Box tool. Convert an existing item into a check box in the Layout Editor by using the Property Palette. Create a list item in the layout Editor by using the List Item tool. Convert an existing item into a list item in the Layout Editor by using the Property Palette. Create a radio group item in the Layout Editor by using the Radio Button tool.  more...

Oracle Report Builder Report Fundamentals ...a Form Like report. Generate a Group Left report from an existing report by using the Report Wizard. Generate a Mailing Label report from an existing report by using the Report Wizard. Generate a Matrix report from an existing report by using the Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live Previewer. Align the columns in  more...

Oracle8 Database Administration - Manage an Instance ...ith their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in them. Identify the characteristics of the database buffer cache. Match the  more...

Oracle Form Builder R6 Enhancing the User Interface ...he Layout Editor by using the Check Box tool. Convert an existing item into a check box by using the Property Palette. Create a list item in the Layout Editor by using the List Item tool. Convert an existing item into a list item by using the Property Palette. Create a radio group item in the Layout Editor by using the Radio Button tool. Convert an existing item into a radio group item by  more...

Oracle Reports R6 Report Fundamentals ...f a Form Like report. Create a Group Left report from an existing report by using the reentrant Report Wizard. Create a Mailing Label report from an existing report by using the reentrant Report Wizard. Create a Matrix report from an existing report by using the reentrant Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live  more...

Oracle Reports R6 Enhance Reports ... Add a new layout section to a report without overriding existing layouts by using the Report Wizard. Identify the situations in which layout mode buttons are used to facilitate layout modifications. Move a child object outside its enclosing parent object by using the Confine Mode button. Unit 3: Layout Object Properties Duration: 2 Hour(s) Create a link file to display file  more...

Word 2000 Proficient User ...ment. Insert the date and time into a document. Replace existing document formats with customized formats. Replace a special character. Apply paragraph and section shading in a document. Add a border to a paragraph. Modify the page border in a document. Create an AutoCorrect entry for a document. Execute the Spelling and Grammar feature in a document. Execute the Thesaurus feature in a  more...

Excel 2000 Fundamentals ...Open dialog box with their respective functions. Open an existing workbook. Preview a worksheet. Open a workbook from a specific location. Search for a workbook to be opened. Insert a worksheet. Copy a worksheet in an existing workbook. Move a worksheet to an existing workbook. Delete a workbook. Rename a worksheet. Navigate a worksheet. View multiple worksheets/workbooks  more...

Excel 2000 Expert User ...plate based on a workbook. Create a workbook based on an existing template. Modify a template. Open a workbook based on a Spreadsheet Solutions template. Customize a Spreadsheet Solutions template. Enter a record in a list. Retrieve specific data in a list by using a criteria. Apply filters to a list. Summarize the data in a list. Query a database. Open a table within a database.  more...

PowerPoint 2000 Proficient User ...letion of this course, students will learn how to open an existing presentation; identify the functions of the interface components; create a presentation; modify slides in a presentation; enhance a presentation; prepare for delivering a presentation. L earn To: Open an existing presentation. Identify the functions of the interface components. Create a presentation. Modify  more...

Office 2000 - Web Integration ... Initiate a Web Discussion on a Web page. Reply to an existing Web Discussion. Identify the functions of subscriptions. Subscribe to an Office 2000 document to receive notification when it is modified. Identify the features of the Office Server Extensions Start Page. Send an Office 2000 document as a message attachment. Send an Office 2000 document as an HTML-encoded message.  more...

SQL Server 7 0 - Implementing a Database - Part 2 ...ate a composite index. Identify the methods used to view existing indexes. Perform the steps to drop indexes. Perform the steps to allocate a percentage of free space on leaf level index pages. Perform the steps to specify a percentage to fill non-leaf level pages. Identify the functions of the Index Tuning wizard. Select the methods of managing data fragmentation. Perform the steps to  more...

Site Server 3 0 Implementation - Part 2 ...d when planning a catalog; perform the steps to modify an existing Web page to search catalog categories; create Membership Server instances; and configure Membership Directory Manager snap-ins and Membership mode security. L earn To: Identify the concepts considered when planning a catalog. Perform the steps to modify an existing Web page to search catalog categories. Create  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ...tion. Identify the benefits of subclassing. Incorporate existing code by using Components and Controls Gallery. Identify the steps to add a scriptlet to an application. Insert DHTML controls into an MFC application. Unit 2: Menus, Dialog Boxes & Property Sheets Duration: 2 - 3 Hour(s) Create a static menu. Create a context menu. Create a dynamic menu at run time. Create an  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 4 Course Overview This is the fourth course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the types of help techniques and implement a help system for an application. Identify the exception handling architecture  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 5 ...ures. Display data by using the CArchive class. Open an existing file by using the Open member function of the CFile class. Retrieve data from a file by using the Read member function of the CFile class. Store data in a file by using the Write member function of the CFile class. Identify the Seek function that will be used in a given situation. Match the registry key with the information  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ... by using Scheduler. Add a report generating task to an existing task by using Scheduler. Unit 3: Managing Transactions Duration: 2 Hour(s) Identify the benefits of using Microsoft Transaction Server (MTS) in building and deploying server solutions. Match the types of participants in the transactions managed by Microsoft Distributed Transaction Coordinator (DTC) with their  more...

Outlook 2000 Fundamentals ...Microsoft Office applications into a message. Insert an existing signature into a message. Read a message in Preview Pane and in its own window. Reply to a message by using the Reply and Reply to All buttons. Forward a message to a new recipient by using the Forward button. Print a message. Open a Microsoft Office file attachment. Print a message attachment. Save a message  more...

Outlook 2000 Proficient User ...h contacts using the Contact Activities feature. Add an existing vCard to a message. Identify the built-in views in Contacts. Identify the customization options available for Contacts. Unit 2: Recording Tasks, Journals and Notes Duration: 2 - 3 Hour(s) Identify the elements of the Tasks interface. Create a single task. Create a recurring task. Edit a recurring task.  more...

Frontpage 2000 Proficient User ...on: 2 Hour(s) Create a Web using a template. Open an existing FrontPage 2000 Web. Add a new page to a Web. Apply a theme to Web. Modify an existing theme. Add a page transition to a Web page. Add a hit counter to a Web page. Unit 4: Maintaining Webs Duration: 2 Hour(s) Organize a Web in Folders Veiw. Organize a Web in Navigation View. Rename FrontPage 2000 documents.  more...

Frontpage 2000 Expert User ...FrontPage 2000. L earn To: Import and modify an existing Web. Customize a FrontPage Web. Client-server interaction. C ontent Emphasis Skills-Based A udience This course is intended for end users using Microsoft FrontPage 2000. Participants should have a basic understanding of Microsoft Windows 98 or Windows 95. T otal Learning Time 6 - 8 Hour(s) Course  more...

Exchange Server 5 5 Concepts and Administration - Part 1 Course Overview This is the first course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the different types of messaging systems and understand the fundamentals of Exchange Server. Administer the Exchange  more...

Exchange Server 5 5 Concepts and Administration - Part 2 .... Grant the Send-As delegate access to a user. Import existing information from other programs into an Microsoft Outlook client by using the Import and Export Wizard. Configure Microsoft Outlook to use an offline folder. Synchronize all offline folders while working online. Sequence the steps to download mail headers from a Microsoft Exchange server to a remote client. Match the  more...

Exchange Server 5 5 Design Implementation - Part 3 ...sibility of directory replication between two sites in an existing message routing topology. Identify the most efficient Directory connector topology that results in minimum delays of replication information across sites. Configure directory Replication connector by using the Microsoft Exchange server Administrator program. Identify the functions of Knowledge Consistency Checker (KCC).  more...

NetWare 5 Advanced Administration - Part 1 ...tion: 2 - 3 Hour(s) Identify the ways to upgrade an existing NetWare server to NetWare 5. Identify each of the available protocols and when each can be used. Identify the tasks to prepare an existing NetWare server for an in-place upgrade to NetWare 5. Select the tasks that are automated during an in-place upgrade to NetWare 5. Identify the tasks that should be performed after an  more...

Microsoft Works Suite 2005 Creating Databases ...he Works Database interface. Create a database from an existing template. Identify the steps to create a blank database. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours  more...

Introduction to Microsoft Works Suite 2005 ... Identify options for creating a new project by using an existing project template. Identify options for creating a new project using the Blank Project template. Use the search companion. Unit 2: Works Features Launch Internet Explorer through Works. Launch Microsoft Outlook Express through Microsoft Works Suite. Identify features of the Works Calendar. Identify  more...

Access 2000 Fundamentals ... 2000 interface components with their functions. Open an existing database in Access 2000. Identify the functions of each Access 2000 database object. Identify the object views available in Access 2000. Print database objects. Create a new database in Access 2000. Access help on a specified subject by using the office Assistant. Unit 2: Access 2000 Tables Duration: 2 - 3 Hour(s)  more...

Windows 2000 Planning Implementing Active Directories - Part 1 ...Directory; locate the information you need to document an existing DNS structure; design the first Active Directory domain; and locate and move objects in Active Directory. L earn To: Identify the key features and components of Active Directory. Identify the physical structure and security features of Active Directory. Locate the information you need to document an existing DNS  more...

Crystal Reports v10 Introduction to Report Design Part 1 ... Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report. Add database fields to a report. Identify the options for creating a report. Add database fields to a report. Export a report to a Microsoft Word document. Identify the options for printing a  more...

NetWare and Windows NT Integration - Part 1 ...using User Manager. Create a user account by copying an existing user account. Unit 2: Windows NT Networking Environment Duration: 2 - 3 Hour(s) Identify the featues of Windows NT networking models. Identify an appropriate protocol that can be installed with Windows NT based on a given networking scenario. Identify the features of different file systems in Windows NT.  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...mino Administrator. Configure an additional server in an existing Notes/Domino infrastructure. Configuration setup method. Identify the tasks performed to troubleshoot a specified error message during the additional server setup. Unit 2: Managing the Domino Environment Duration: 3 - 4 Hour(s) Identify the uses of Domino Directory. Select a view based on the type of information  more...

SQL and PL SQL PL SQL Basics Course Overview This course introduces the learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming.  more...

SQL and PL SQL DML and DDL ...*Plus environment. Create a table using the rows from an existing table. Display the structure of a table, using the DESCRIBE command. Unit 2: Manipulating Data Duration: 0.5 - 1 Hour(s) Identify the DML functions and the transaction control commands. Insert new rows in a table. Insert specific date, time, and user values in a table. Insert rows from one table into another  more...

Oracle8i Database Admin Manage Data Storage ...on events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using Oracle  more...

Oracle8i Database Admin Manage Security ...ing Oracle Security Manager. Assign a user profile to an existing user by using Oracle Security Manager. Alter a user profile by using Oracle Security Manager. Drop a user profile by using Oracle Security Manager. Display the resource limits for a user by using Oracle SQL*Plus Worksheet. Match the features of password management offered by profiles with their descriptions. Create a new  more...

Designing for Cisco Internetwork Solutions Part 1 ..., assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network services and solutions within modular networks. Learn To: Distinguish between traditional and modern network organizational models. Identify guidelines for implementing a network organizational model. Identify  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...Identify the impact of a change in a security plan on the existing technical environment in a specified situation. Evaluate a specific security plan on the basis of technical factors. Unit 3: Distributed Security: Planning Duration: 2 Hour(s) Match various types of security groups with their scopes. Identify the default access rights granted to built-in Windows 2000 administrative  more...

Java for Procedural Programmers Java Concepts ...tional statements, and iterative statements. In the Using Existing Classes section, features of Java objects, classes, and containers are discussed. The Creating Your Own Class section covers creating a class, class members, and object hierarchy in Java. Learn To To differentiate between WebSphere Studio family members. To identify  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...soles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New Task Wizard. Run an application by using a secondary logon. Identify the features of a secondary logon. Configure a shortcut to run an application by using a secondary logon. Unit 2: Active Directory Objects Duration: 1 -  more...

Windows 2000 Dir Services Infrastructure--Part 1 Active Dir Install ...NS names. Locate the information you need to document an existing DNS structure. Identify the advantages and disadvantages of using a currently registered DNS domain name. Identify the advantages and disadvantages of using a child domain name of a currently registered domain. Identify the advantages and disadvantages of using a reserved private DNS domain name. Identify the advantages and  more...

Windows 2000 Dir Services Infrastructure--Part 2 Logical Structure ...irectory. Create a group in Active Directory. Modify an existing group. Identify the features of publishing resources in Active Directory. Publish a shared folder in Active Directory. Publish a shared printer in Active Directory. Identify the characteristics of the global catalog. Perform a basic search operation by using the Find option in the Active Directory Users and Computer  more...

Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin ...p Policy objects. Create a Group Policy object. Link an existing Group Policy object to a domain, organizational unit, or site. Identify the times at which Group Policy settings are processed by Windows 2000. Identify the order in which Group Policy settings are inherited in Active Directory Identify the ways in which Group Policy settings are applied to individual computers. Modify Group  more...

Project 2000 Fundamentals ...Import tasks from MS Excel to MS Project 2000 by using an existing map. Add deadlines to a task in a project plan. Add constraints to a task in a project plan. Split a specific task in a project plan. Add a relationship between the tasks in a project plan. Create a summary task for the subtasks in a project plan in the Gantt Chart view. Unit 2: MS Project 2000: Resources and Calendars  more...

Exchange 2000 Server--Part 3 Administering Course Overview This course deals with common tasks and routine activities performed by an administrator. These include: managing address lists, managing administrative groups, maintaining security, and maintaining backup and restore plans. L earn To: Identify the features of the Microsoft Management Console (MMC). Identify the features of the Active Directory Users and Computers.  more...

Exchange 2000 Infrastructure Design--Part 2 Course Overview This course will cover messaging connectivity, client connectivity, and public folder management. Developing a routing strategy for your corporate Exchange 2000 messaging system is a vital task when implementing a messaging solution. The new routing transport and architecture in Exchange 2000 Server means that several issues must be considered before deploying the messaging  more...

Access XP Proficient User ...n Excel worksheet to a data access page. • Link an existing Microsoft Access table to a database. • Publish a table to Microsoft Excel. Audience The intended audience for this course are Project or Office Managers, Secretarial, Web Designer-Developers, System Administrators, and Database Administrators. Typically learners will work in an office environment (possibly  more...

Access XP Expert User Course Overview This course covers the more complex aspects of working with data using Access 2002. Assuming the learner is already proficient in Access, the course covers advanced features of database queries, and enhancing forms and reports. Learn To • Create an update query. • Create a delete query. • Create an append query. • Create a form in Design view.  more...

Excel XP Fundamentals ...orkbook. • Search for a workbook. • Open an existing template to create a workbook. • Save a modified workbook. • Insert a new worksheet. • Format a worksheet tab. • Move a worksheet within a workbook. • Delete a worksheet. • Match worksheet navigation methods with their functions. • Get Help by using the Office Assistant. •  more...

Excel XP Expert User ... • Create a new template file. • Modify an existing template file. • Create a new workbook by using a user-defined template. • Create a shared workbook. • Highlight changes in a shared workbook. • Accept a change in a shared workbook. • Import a delimited text file. • Import data from a fixed-width text file. • Import data from a  more...

PowerPoint XP Expert User ... • Customize a template. • Add a chart to an existing slide by using the Insert menu. • Change a chart from one type to another. • Modify chart options in a slide. • Create a new slide with a table by using the Title and Content slide layout. • Add a table to an existing slide. • Format cell color in a table. • Embed fonts in a  more...

Word XP Fundamentals ...Change the view of a Word 2002 document. • Open an existing document. • Search for an existing document. • Identify features of the Save As dialog box. • Match text selection types with their descriptions. • Change the font in a document. • Match formatting options on the Character Spacing and Text Effects tabs with their functions. • Move text  more...

Java for Procedural Programmers Java Concepts ...tional statements, and iterative statements. In the Using Existing Classes section, features of Java objects, classes, and containers are discussed. The Creating Your Own Class section covers creating a class, class members, and object hierarchy in Java. Learn To To differentiate between WebSphere Studio family members. To identify  more...

Oracle9i SQL DML and DDL ...e participants also learn to add rows, update, and delete existing rows from a table. The course also explains the use of external tables and how to create the external tables. Learn To: o Identify the data structures in an Oracle server. o Identify the rules for naming tables in a database. o Identify the DML and transaction control statements. o Insert rows in a table by using the  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Directory Technologies Part 2 NDS eDirectory Course Overview This is the second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS  more...

Moving from Technical Professional to Mgr Series Getting Started This course introduces the learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas  more...

Windows XP Professional User Curriculum ...s XP Professional User Curriculum builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses  more...

Windows XP Prof User Fundamentals ...ndows environment in the past and they set out to develop existing knowledge so that the learner can become proficient in the latest Windows. Learners will need a basic knowledge of one or more previous Windows operating systems i.e. Windows 3.1, 3.11, 95, 98, 98SE, 2000, NT or ME. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE  more...

Windows XP Prof Advanced User ...existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of Windows with the emphasis on  more...

Creativity Innovation Increasing Personal Creativity ...ou will be meeting with Robin Carlson, Icon's Director of Existing Account Sales. Robin has been labeled a top performer at Icon, and she is considered by many to be one of the most creative employees in her division. Through a series of questions and Robin's answers, you will learn about how you can follow steps to mentally prepare to be creative, how to increase you creativity, and what you  more...

Netscape 6 User Fundamentals This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...

Visual Basic NET-Windows Development Curriculum ... controls and explains how to expand the functionality of existing controls. The student is taught how to use .NET and COM components of the Windows Forms application, and how to use the Reporting and Printing features. The curriculum also covers the Debugging and Deploying Windows Forms Applications sections. This curriculum consists of five Skill Builder courses: Microsoft Visual  more...

Visual Basic NET-Windows Development Part 2 ... controls. It explains how to extend the functionality of existing Windows Forms control, combine multiple existing controls into a composite control, and build a new custom control. It also covers how to add design-time attributes and licensing support to a control. Learn To: o To identify features of extended controls. o To sequence the steps to implement visual inheritance. o To  more...

Works 2003 Creating Databases The Works 2003: Creating Databases course explores the database interface, and the student then learns about entering data, and database tables, and forms. Learn To Identify components of the Works Database interface. Create a database from a template. Identify options for creating a blank database.  more...

Lotus Domino 6 Preparing Domino R4 Administrators ...rators to recover ID files. o To initiate backup for an existing ID. o To identify methods of checking server status. o To identify elements of the Server Monitor. o To identify steps for modifying the Server Monitor. Audience This audience in made up of System Administrators that have not yet upgraded to R5. They will be involved in the deployment of Domino 6. They will need to  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... To identify features of DHCP monitoring. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... To identify features of DHCP monitoring. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...dentify options for filtering WINS records. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...dentify options for filtering WINS records. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 system administrators or engineers in medium and large organizations. The entry criteria for this course include individuals who are entry-level IT professionals, new to hands-on Windows server and network administration, and individuals preparing for  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...To identify options for configuring logging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this course includes individuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...To identify options for configuring logging. Audience Existing MCSE/MCSAs in Windows 2000. Individuals seeking employment as MCSE/MCSA 2003 Systems Administrators or Engineers in medium and large organizations. The entry criterion for this course includes individuals who are: a) entry level IT professionals, new to hands-on Windows server and network administration, and/or b) Preparing for  more...

Six Sigma Managing Six Sigma Projects In Managing Six Sigma Projects you will learn This course teaches about management and team support structures for Six Sigma projects as well as some of the more advanced tools required by those engaged in the quality initiative. Finally, it offers help on implementing Six Sigma and on some leadership strategies for project champions. Learn To Identify effective  more...

Delegation Understanding Delegation ...ectively. The course encourages learners to examine their existing supervisory and delegation skills before teaching delegation styles and the characteristics of good delegators. The course ends with useful teaching centered on when to delegate tasks and how to create delegate profiles. Learn To To identify the benefits of delegation  more...

Correcting Performance Problems Addressing Performance Problems ...Icon's Uninterrupted Power Source (UPS) products. Keeping existing and prospective customers informed of new features are part of Robin's responsibilities, so you need to hold a constructive feedback session with her. Your goal is to follow the process and guidelines for this type of session, resulting in Robin acknowledging that a problem exists. Unit 2: Explaining the Impact of Problem  more...

Advanced Project Mgmt Managing Accelerated Projects ... Identify two methods for improving existing project management processes. Match schedule compression techniques to the correct descriptions. Identify how concurrent engineering and de-scoping can shorten project duration. Identify what changes can be involved in process reengineering.  more...

Project Teams Applying Team Building Techniques Project Team Management: Team Building Techniques offers the student information required to improve communication in a project team setting. The program covers guidelines for expressing yourself assertively, identifies team roles, and explains how to avoid common pitfalls in project team meetings. Learn To Identify guidelines for expressing yourself clearly.  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 Course Overview This is the final course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...

Oracle8 Database Administration - Manage Data ...n events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify the block utilization parameters that when modified affect the table blocks. Modify the storage and block parameters of a table by using Oracle Schema Manager. Manually allocate extents by using Oracle  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...ns of user accounts. Create a new user account. Copy an existing user account to make a new user account. Modify an existing user account by changing the password of the user account. Identify the features of the following groups: Local Groups; Global Groups; Default Groups; Special Groups Create a local group using the User Manager for Domains. Create a global group using the User  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...ws NT complete trust model. Identify the features of the existing domain structure that influence the upgrade plan. Identify the issues to be addressed when developing a recovery plan that may be needed after an upgrade. Identify the issues involved in designing the first tree in a forest and a site topology. Identify the guidelines for deciding the order in which domain controllers are  more...

Site Server 3 0 Commerce Solutions - Part 2 ... Perform the steps to add and remove components within an existing pipeline. Perform the steps to mark a pipeline as transacted. Perform the steps to create a new pipeline. Match the Scriptor component routines with their descriptions. Identify the type of threading model used for Commerce Server components. Identify ways to plan for error handling. Identify the three standard approaches  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals ...a specific task. Create a database. Create a form in an existing database by using the Design pane. Set the properties of a form in an existing database by using the context menu of the form. Match the types of fields in a form with their purposes. Add a field to a form. Set the properties of a field in a form by using the context menu of the field. Create a table in a form. Create a  more...

Lotus Domino R5 Development Part 6 Developing Applications for Web Clients Course Overview This is the sixth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the features  more...

Lotus Domino R5 Development Part 8 Application Architecture Course Overview This is the eighth course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify the  more...

Oracle8i Database Admin Manage an Instance ...with their functions. Match the different types of files existing in a database with the information stored in them. Match the non-database files with the information stored in them. Sequence the stages in processing a query. Identify the combinations of the shared pool components and the information stored in them. Identify the characteristics of the database buffer cache. Match the  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...ign plan. Identify the impact of Active Directory on the existing and planned technical environment. Identify the considerations involved in designing a naming strategy. Identify the considerations involved in designing a domain hierarchy in Active Directory. Identify the delegation considerations involved in Active Directory design. Identify the design considerations involved in planning  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...d. Design a TCP/IP strategy to integrate TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP service on a network. Identify the guidelines for integrating the DHCP service in a routed environment. Identify the guidelines for selecting an  more...

Windows 2000 Designing a Network Infrastructure--Part 1 TCP IP Addressing ...d. Design a TCP/IP strategy to integrate TCP/IP with the existing WAN in a specified scenario. Analyze a specified TCP/IP strategy to integrate TCP/IP with the existing WAN on the basis of business requirements. Identify the functions of the DHCP service on a network. Identify the guidelines for integrating the DHCP service in a routed environment. Identify the guidelines for selecting an  more...

Windows 2000 Installation Config Admin --Part 6 Server Organization ...soles with their advantages. Create a taskpad view in an existing MMC console by using New Taskpad View Wizard. Add a task to an existing taskpad view by using New Task Wizard. Run an application by using a secondary logon. Identify the features of a secondary logon. Configure a shortcut to run an application by using a secondary logon. Unit 2: Active Directory Objects Duration: 1 -  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...y need to be performed. Add a remote access server to an existing network by using the Routing and Remote Access console. Disconnect a remote access client by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match  more...

Windows 2000 Network Infrastructure Admin --Part 2 Remote Access ...y need to be performed. Add a remote access server to an existing network by using the Routing and Remote Access console. Disconnect a remote access client by using the Routing and Remote Access console. Send a message from a remote access server by using the Routing and Remote Access console. Match remote access security features with the situations in which they are used. Match  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ...ll also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13432 IBM DB2 Universal Database V6.1 Administration Certification: This curriculum will help candidates prepare for the ILT exams DB2 UDB Fundamentals and DB2 UDB Administration Workshop for  more...

IBM DB2 Universal Database V6 1 Admin Curriculum ...ll also learn how to plan, implement and maintain new and existing DB2 databases. This curriculum consists of 2 Skill Builder courses: Course 13431 IBM DB2 Universal Database V6.1 Fundamentals Course 13432 IBM DB2 Universal Database V6.1 Administration Certification: This curriculum will help candidates prepare for the ILT exams DB2 UDB Fundamentals and DB2 UDB Administration Workshop for  more...

IBM DB2 Universal Database V6 1--Administration ...for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of  more...

IBM DB2 Universal Database V6 1--Administration ...for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement a new DB2 database or application. Maintain an existing DB2 database. C ontent Emphasis Skills-Based A udience This course is intended for database administrators. Students should have a fundamental understanding of relational database technology, including concepts of  more...

Operations Management Fundamentals of Operations Management ...tions, you are meeting with Nancy and Dean to examine the existing productions process and look for ways to make improvements that will return costs to previous levels. The three of you need to utilize quality management tools to define and evaluate the updated process. Unit 3:Developing Operation Strategies (1 - 2 hours) Choose the six most important factors you  more...

Dreamweaver 4 ... by using the menu bar. • Edit information about an existing site by using the menu bar. Unit 2: Dreamweaver 4: Documents 1.5 - 2 hours • Set the properties of a document by using the menu bar. • Modify text properties in a document by using the Property inspector. • Insert an image with specified requirements in a document by using the menu bar. • Insert a  more...

Dreamweaver UltraDev 4 ...te menu. • Create a database connection by using an existing DSN. • Create a DSN by using the Data Source Name (DSN) dialog box. • Create a database connection by using a connection string. • Create a recordset by using a query. • Create a recordset by using a stored procedure. • Identify the type of server variable that can be used in a specified situation.  more...

Network Certification Curriculum ...cs of networking. Typical duties performed are supporting existing networks, planning LANs, and developing technical solutions, which incorporate a network component. A+ Certification, which CompTIA also sponsors, can be used as a prerequisite, but it is not necessary. A+ Certification certifies the knowledge of microcomputer hardware service technicians with six months of on-the-job  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP.  more...

WebSphere Studio 5 0 SOAP JavaBeans WSDL ...Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services Description Language (WSDL) version 1.1. The student learns to use Application Developer to create a new Web Service based on an existing WSDL file. Learn To To identify features of SOAP.  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...ws 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 environment. The audience consists of IT professionals who work in the typically complex computing environment of medium to large companies. The related upgrade exam is available only to candidates who are currently certified as MCSAs or as MCSEs on Windows 2000. Prerequisites include either  more...

Windows Server 2003 Skills Update for MCSAs Part 1 ...ws 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 environment. The audience consists of IT professionals who work in the typically complex computing environment of medium to large companies. The related upgrade exam is available only to candidates who are currently certified as MCSAs or as MCSEs on Windows 2000. Prerequisites include either  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...ws 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 environment. The audience consists of IT professionals who work in the typically complex computing environment of medium to large companies. The related upgrade exam is available only to candidates who are currently certified as MCSAs or as MCSEs on Windows 2000. Prerequisites include either  more...

Windows Server 2003 Skills Update for MCSAs Part 2 ...ws 2000 network, and who want to learn how to apply their existing skills in a Windows Server 2003 environment. The audience consists of IT professionals who work in the typically complex computing environment of medium to large companies. The related upgrade exam is available only to candidates who are currently certified as MCSAs or as MCSEs on Windows 2000. Prerequisites include either  more...

Implementing Managing MS Exchange Server 2003 Installing This series provides students with the knowledge and skills needed to update and support a reliable, secure messaging infrastructure used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized organization. Learn To: Identify advantages of using Microsoft Exchange Server 2003. Identify features of Microsoft Exchange  more...

Designing a MS Exchange Server 2003 Organization Infrastructure ...n To: Identify physical and logical aspects of an existing network design. Identify important aspects of Active Directory that impact Microsoft Exchange Server 2003. Identify considerations for integrating Microsoft Exchange Server 2003 with Active Directory. Identify factors that influence routing group boundaries. Identify considerations for using single routing groups.  more...

Designing a MS Exchange Server 2003 Organization Connectivity ...process. Identify considerations for understanding the existing network environment. Identify factors to consider when collapsing Microsoft Exchange Server 5.5 sites. Identify advantages of using Microsoft Exchange Server 2003. Identify features of Microsoft Exchange Server 2003. Identify hardware and system requirements for Microsoft Exchange Server 2003. Audience:  more...

Oracle Application Server 10g Administration II Part 1 ...uirements for installing OracleAS infrastructure using an existing Oracle database. Sequence the steps to install OracleAS Metadata Repository in an existing database by using the Repository Creation Assistant. Sequence the steps that are required to install J2EE and Web Cache using database-based clusters and Identity Management (IM) when the Metadata Repository (MR) exists. Sequence  more...

Changing Corporate Culture ...ithin a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the challenges of providing a climate of  more...

Introduction to Requirements Planning ...osely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the requirements planning and management knowledge area of business analysis. It outlines the fundamental  more...

Requirements Planning and Management ...sely manage requirements for a project in accordance with existing standards in an organization. First, they must identify key roles and stakeholders and decide on a work division strategy. Then, they are ready to handle a key aspect of the business analyst role - that of working with requirements, which is the focus of this course. Working with requirements involves identifying the activities  more...

E-mail as a Marketing Tool How can you find new customers? How can you build stronger relationships with new and existing customers? How can you boost sales of your company's products and services? This course will provide you with useful strategies to help you incorporate electronic mail into your marketing approach. Learn how to communicate effectively with your customers through e-mail. You and your company will benefit  more...

Design for X DFX ...e customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of approaches have been adopted to increase the efficiency of the product-development process.  more...

Six Sigma DMAIC Analyzing the Process Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9  more...

Green Building Commercial Certification Program ...ge includes how these practices may be implemented within existing frameworks of municipal capital project administration and facility management. These Guidelines promote careful study of all stages in project development to ensure the fiscal integrity of the commercial project. They also encourage the formulation of responsible budgets at the planning stage. Further, they help the design  more...