Online Experience eLearning

Disaster Recovery with Exchange Server 2007 Disaster Recovery with Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) Whether from a malicious user, a computer virus or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types  more...

Project Management Fundamentals Project Management Fundamentals The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper  more...

Transitioning into a Project Management Role ...into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine your project management skills,  more...

Discover Word 2007 Level 4 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 4, specific topics covered are: 1. WORK WITH ILLUSTRATIONS Add ClipArt And Pictures Illustrations In Word Inserting  more...

Discover Word 2007 Level 3 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 3, specific topics covered are: 1. WORK WITH TEXT OBJECTS Insert Headers And Footers Headers & Footers Create A Header  more...

Discover Word 2007 Level 2 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 2, specific topics covered are: 1. FORMAT DOCUMENTS Format Text I Formatting In Word 2007 Formatting Text Change  more...

Discover Word 2007 Level 1 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Word 2007: Level 1, specific topics covered are: 1. WORD 2007 BASICS Introducing Word 2007 Office 2007 Overview Word 2007 Overview  more...

Discover Powerpoint 2007 Level 3 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 3, specific topics covered are: 1. FINAL PREPARATIONS Animations And Transitions Slide Animations & Transitions  more...

Discover Powerpoint 2007 Level 2 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 2, specific topics covered are: 1. INSERT AND MODIFY TEXT Add Text To Slides Using Text In A Presentation Add  more...

Discover Powerpoint 2007 Level 1 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 1, specific topics covered are: 1. POWERPOINT 2007 BASICS Introducing PowerPoint 2007 Office 2007 Overview  more...

Discover Outlook 2007 Level 3 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 3, specific topics covered are: 1. WORK WITH CONTACTS Contacts Overview The Contacts Folder Contact Views  more...

Discover Outlook 2007 Level 2 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 2, specific topics covered are: 1. WORK WITH E-MAIL INFORMATION Organize E-mail Messages Flag A Message Print A  more...

Discover Outlook 2007 Level 1 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Outlook 2007: Level 1, specific topics covered are: 1. OUTLOOK 2007 BASICS Introducing Outlook 2007 Office 2007 Overview Outlook 2007  more...

Discover Access 2007 Level 3 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 3, specific topics covered are: 1. WORK WITH REPORTS Report Basics What Is A Report? Create Reports Using The  more...

Discover Access 2007 Level 2 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 2, specific topics covered are 1. WORK WITH FORMS Form Basics What Is A Form? What Is A Sub-Form? Form Views  more...

Discover Access 2007 Level 1 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Access 2007: Level 1, specific topics covered are: 1. INTRODUCING ACCESS 2007 Access 2007 Basics Office 2007 Overview Access 2007  more...

Discover Excel 2007 Level 4 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 4, topics covered are: 1. ANALYZE YOUR DATA Work With Tables Tables In Excel 2007 Create & Modify A Table Apply  more...

Discover Excel 2007 Level 3 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 3, topics covered are: 1. ADD CHARTS AND GRAPHS Work With Charts Adding Charts Create A Chart Modify A Chart  more...

Discover Excel 2007 Level 2 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 2, topics covered are: 1. CALCULATE YOUR DATA Formulas What Is A Formula? Create A Formula Edit A Formula  more...

Discover Excel 2007 Level 1 ...ide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they've learned by taking the Quiz. In Discover Excel 2007: Level 1, topics covered are: 1. EXCEL 2007 BASICS Introducing Excel 2007 Office 2007 Overview Excel 2007 Overview Screen  more...

Workplace Conflict Recognizing and Responding to Conflict Workplace Conflict: Recognizing and Responding to Conflict Conflict can have many causes disagreements about who does what, or about how things are done, as well as disagreements related to personality and style. And inevitably, conflicts will arise in the workplace, so it's critical to be able to deal with them successfully. If you avoid conflict that requires quick, decisive action, or if  more...

Integrated Project Execution Monitoring and Control ...) - PMBOK Guide - 4th Edition-Aligned Most projects experience problems and unforeseen events that pose a threat to successful completion. Thankfully there are many proven project management processes designed to direct, monitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager firm foundation by which to monitor  more...

Performing Risk Analysis ...in any project is unavoidable. It doesn't matter how much experience a project manager has, risks will always be present. Fortunately, there are proven methods to identify and analyze potential threats so that appropriate risk responses are developed and the project's level of exposure is controlled. Risk analysis has become an important discipline within the field of project management. It  more...

Risk Response Monitor and Control ...s. Whenever decisions are made without prior knowledge or experience there is always a chance of risk. When dealing with projects, it is the project manager's job to assess and control risks, avert or minimize its adverse effects, and to capitalize on potential opportunities over the life of a project. In this course, the last two processes in the Project Risk Management knowledge area Plan  more...

Windows Vista User Experience Windows Vista User Experience Microsoft To recognize the changes to the Windows User interface and new and enhanced Windows applications  more...

Conflict of Interest Simulation ...experience, you will assume the role of an HR generalist assigned to a branch sales office for KTW Home Supplies, a major manufacturer of consumer home goods. As the simulation opens, you will be approached by a salesperson who wishes to speak to you confidentially regarding a possible conflict of interest that she has witnessed. The simulation is based on the SkillSoft course, "Conflicts of  more...

Certified Business Analysis Professional reg BABOK reg 2 0 Aligned ...ntenance, evaluation, promotion, and administration of an experience- and examination based credential. The IIBA CBAP credential provides business analysis practitioners with a recognized designation indicating a foundation from which they can competently practice business analysis. To achieve the CBAP credential, candidates must satisfy defined educational, knowledge, and  more...

Shaping the Direction of Customer Service in Your Organization ...lly customer service leaders to add value to a customer's experience by creating and implementing strong, clearly-defined service standards. To implement effective standards and strategies, it's crucial that you stay attuned to customer needs and expectations, building a dynamic, adaptive service strategy based on input such as market research and customer feedback. This course explores  more...

Quality in a Support Center ...experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how  more...

Communication Skills Communication Skills Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these different styles and emotions before the  more...

Bridge the Expectations Gap ...le in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how to find out if dealing with your  more...

Sprains and Strains Sprains and Strains Each year thousands of workers are injured in the workplace, costing employers billions of dollars in hidden costs. The most common of these injuries are sprains and strains. Most workplace injuries are caused by manual tasks, such as lifting or carrying loads, working in fixed positions, repetitive tasks, or using heavy, vibrating tools. Manual tasks, if not performed  more...

Mold Awareness ...organizations, including government-owned facilities, can experience mold at their facilities at some point in their business life. A mold is a coating or discoloration that develops in a damp atmosphere on the surface of food or fabric. Not everyone is at risk from exposure to molds but certain groups of individuals, including infants and the elderly, are particularly susceptible to  more...

Recovering from Business Crises Recovering from Business Crises The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions,  more...

Decisions and Risk Decisions and Risk Your success as an organizational leader depends on your ability to make decisions. Even though you may have extensive experience making tough business choices, a constantly changing business environment demands relentless skill improvement. This course sheds light on the decision-making process by moving from practical methodologies to decision-making intelligence. Build  more...

Sales Communications Foundations ...our offerings, and you must seduce them with the customer experience you offer. Every buying decision that has ever been made, or ever will be made, is an emotional decision rationalized with facts. Your communications skills are the crucial element behind stirring the emotions of your prospective customers and communicating the supporting facts that will lead to greater sales success. "Sales  more...

Overview of Project Mgmt PRINCE2 2009-aligned Overview of Project Mgmt. (PRINCE2: 2009-aligned) PRINCE2 PRINCE2 : 2009 Foundation PRINCE2® Foundation Project-based operations have become a key factor in today's business world. The importance of choosing a well planned and proven method for managing projects is a challenge for organizations across the board. If you think about it, almost every work effort is a project, from  more...

The Voice of Leadership Inspirational Leadership ...s. Inspiring leaders create enthusiasm and bring relevant experience and sound judgment to their organizations. They paint a future for others that's grounded in reality and demonstrates ethical and courageous behavior in the tasks put before them. This course examines what people look for in an inspiring leader. It steps through the behaviors that inspirational leaders exemplify, explaining  more...

Workplace Inspections ...ees stay whole and healthy, businesses also benefit. They experience lower workers' compensation insurance costs, decreased payout for return-to-work programs, fewer faulty products, and increased productivity. One of the key ways that employers can maintain safe and compliant working conditions is to conduct regular and thorough workplace inspections. This course provides and introduction to  more...

SharePoint 2010 New Features for End Users ...nhancements specifically geared at improving the end user experience. These include enhanced remote file-editing capabilities using Web Apps and mobile devices, improvements to team sites, and enhancements in social computing. This course explores the SharePoint Server 2010 interface, including the introduction of the Ribbon, already available in Office, as well as changes to team sites and  more...

Quality in a Support Center ... Representative Certification Library Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course  more...

Communications Skills Communications Skills HDI HDI Customer Service Representative Customer Service Representative Certification Library Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service  more...

Backup Recovery in Exchange Server 2010 Backup & Recovery in Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Whether from a malicious user, a computer virus, or any unfortunate event, there will most likely come a time when your Microsoft Exchange Server will become damaged or experience a loss of data. Through careful planning, the severity of these types  more...

Managing Experienced Managers ...Experienced Managers Experienced managers are extremely valuable to an organization. With the experience and judgment they have developed over time, these managers can provide leadership and drive to guide the organization to new highs. So it's important that you devote time and other resources to ensuring their ongoing commitment to the organization's long-term and short-term goals.  more...

Delegation Essentials Overcoming Delegation Problems ..., delegation is something that improves with practice and experience. But few managers, regardless of their level of experience, can delegate tasks perfectly each time. The root of the problem may be the manager's lack of certain delegation skills. Or perhaps the employee lacks ability or has a poor attitude. In either case, managers need proven techniques for overcoming delegation challenges.  more...

Developing a Brand Internally Developing a Brand Internally Many brands fail to deliver what they promise because of a lack of internal focus and engagement in the brand development process. If your employees and organizational culture aren't aligned with your brand, you'll likely fail to deliver the full value potential of your brand. Internal engagement is increasingly being viewed as not only key to effective brand  more...

Managing Internal Dynamics in a Cross-Functional Team ...of cross-functional teams is the diversity of viewpoints, experience, and backgrounds among team members. But this can also prove to be their biggest weakness if not managed properly. Negative interpersonal dynamics can steer the work of a cross-functional team off-track quickly and irreversibly, jeopardizing its great potential. This course explains how to head off interpersonal problems by  more...

JavaScript Advanced Browser Scripting DHTML JavaScript: Advanced Browser Scripting & DHTML JavaScript allows developers to use browser scripting techniques to detect code or user-entry errors, and to dynamically add interactivity to web sites. This course explores and demonstrates how to use JavaScript to incorporate error handling techniques into your programs as well as enhance the interactivity of the user experience using DHTML.  more...

Creating and Managing Personal Sites and Searches in SharePoint 2007 Creating and Managing Personal Sites and Searches in SharePoint 2007 Microsoft To customize SharePoint 2007 to suit your personal experience and search for information relating to your organization  more...

Operations Management Facilities Planning Management Operations Management: Facilities Planning & Management Managing facilities plays an important role in integrating employees, work processes, and work locations with an organization's production system. This integration is essential to productivity and customer-focused production. Decisions about facility location must consider access to customers, resources, and utilities. Layout of  more...

Basic Presentation Skills Planning a Presentation ...entation Even the most seasoned public speakers can experience nerves before a major presentation. The successful ones, however, have learned how to make those nerves work for them. Positive concern about the impact of a presentation can spur presenters to raise their game, enabling them to get the desired results. For example, a presentation can be immeasurably improved if you devote  more...

Key Aspects of the American Work Environment ...road to the United States can be a rewarding and exciting experience. However, going into an unfamiliar workplace environment can also raise a myriad of questions. Do I relate to my coworkers in a particular way now that I'm in a different culture? Do I manage my career in the same way as I would in my own country? Who do I turn to for support? This course addresses these questions by  more...

Customizing Windows 7 ...perating system, enables users to customize their Windows experience by modifying and adjusting many of the features that Windows 7 provides. Using Windows 7, you can change the programs that appear on the Start menu and taskbar, and how they appear, which ensures quicker access to features and programs you use most. Windows 7 also provides different desktop themes and gadgets to personalize  more...

Working with Instant Messaging Contacts Blogs Working with Instant Messaging, Contacts & Blogs Lotus Notes 8 is a version of IBM's popular feature-rich messaging and collaboration software. Notes 8 ships with updated core features and powerful new capabilities to provide an enhanced user experience. This course discusses how to communicate with colleagues using the updated instant messaging features, and how to add and update e-mail  more...

Making a Positive Impression in an Internal Interview ...out this course you'll be shown how you can leverage your experience and internal knowledge to make a positive impression during your interview. Through techniques for meeting expectations and displaying your competence, you'll learn how to make a positive impression and connect with the interviewers' perspective. It's important to show them you're the right person for the challenges and  more...

Managing Attitudes During Difficult Times ...ging Attitudes During Difficult Times Employees may experience fear, anxiety, and frustration when their company is going through difficult times. If employees' attitudes suffer, so too does their performance. You must take steps to keep employees engaged, enthusiastic, and motivated when a company is facing challenges. By learning how to manage employee attitudes that often surface in  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Five Quick Steps to Telecommuting ...self-paced ebook of tools to help you start your telework experience. This ebook-based course is designed primarily for corporate employees who would like the flexibility of telecommuting--working at home or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office,  more...

Just Write! Keeping a Journal ...ur life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal experience. Hint: Start writing today, before the first  more...

Manifesting 102: How to Get What You Want w/o Goofing it Up First ! ...d how to use this new knowledge so that it shows in one`s experience. It is as this point, that the students commitment level and trust in themselves will become evident, but a necessary point as one sees the ego`s role in this endeavor. The student will have some new choices that appear, and then will choose from the gentle nudging of their spirit selves or the predictable behavior of the  more...

Learn HTML All By Yourself- Introductory ...the language of web page design. If you have little or no experience with HTML, then this 6 week introductory course is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your business, or for your own personal needs. With these lessons you can get the most out of designing web pages  more...

Beginning Webmastering Techniques( with site design/management focus ) ...ering areas of speciality. Prerequisite: Some programming experience is helpful. Familiarity with networking concepts will also be helpful. Software/Hardware Requirement : A student will need to have access to a PC( 486 or higher ), internet connection through a modem with reasonable speed/DSL etc. Also students will have to have access to some kind of web hosting service that will host the  more...

Intermediate Technical Writing Covers instructions, recommendation reports, headings, lists, notices, highlighting, and tables. This second course, Intermediate Technical Writing, in the technical-writing certificate introduces you to basic page design such as headings, lists, tables, notices, and highlighting. You`ll learn and be expected to use standard design, format, and style for these page-design elements in the  more...

Getting More From Books: Intro to Literary Analysis ... teach you more about yourself, your world, and the human experience! Whether you like dense novels or "just for fun" fiction, this course will help you get more out of the books you read. All it takes is a curious mind. You`ll learn to become an active reader and explore any book`s message, plot, characters, structure, language, themes and more. You`ll also learn how to identify and interpret  more...

Object-Oriented Analysis & Design using UML ...se study using UML. Prerequisite : Some analysis & design experience is helpful. Software/Hardware Requirement : Access to a PC( 486 or better ) with internet access through a modem with reasonable speed/DSL. A modeling tool like Rational Rose( Rational Software ) or Together( Togethersoft ) is helpful but not necessary. A drawing tool like Microsoft Visio will be good enough. Recommended  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your business, or for your own personal needs. John Gilson, the author of these lessons,  more...

So You Want to be a Technical Writer! ...will focus on the areas most applicable to their level of experience, chosen field, and future plans for a technical writing career. Assignments consist of several projects that will involve research, analysis and discussion. Each project will culminate in a short, written report to the instructor. Throughout the course students will receive in-depth feedback from the instructor on assignments  more...

Expert Certificate Course in Medical Coding ...raining program was developed by coders with 20+ years of experience to train would be coders in a fast track methodology. The course uses an accelerated instruction mental "technology platform learning system" which helps one retain information on multiple levels. Specific information is presented, then interactively tested for retention. Background: Requires a strong clinical background to  more...

Medical Terminology Training ...s that has been designed by experts with over 35 years of experience in the MT field. It is a doorway to employment in the medical field and a precursor to our billing, coding and transcription course. Plan to complete the approximate 240 hours of study in 3 months or less, dependent on your schedule. If no final is taken, your grade will be posted as a ?fail.? Extensions are granted past the  more...

Advanced e-Mail Marketing ...uld complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours to complete the entire course takes about 4 weeks. A personalized certificate of completion will be mailed to you at  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

Medical Office Specialist Training I (No Terminology) ...r own schedule. There are no educational prerequisites or experience required to enroll in this course, and it does include a Comprehensive Medical Billing module. You may also expand your horizons to include medical coding. You will have solid, comprehensive training in appointment scheduling, reception, assisting, filing, billing, an overview of coding, collections, all that is necessary to  more...

Medical Office Specialist Training II (With Terminology) ...r own schedule. There are no educational prerequisites or experience required to enroll in this course, and it does include a comprehensive medical billing module, and a complete medical terminology module. You may also expand your horizons to include medical coding. This Course will give you solid, comprehensive training in appointment scheduling, reception, assisting, filing, billing,  more...

Legal Nurse Consulting Certificate Program ...in new knowledge and review past knowledge gained through experience and education. This certificate course also provides an excellent means to obtain an education credential in legal nurse consulting and meet continuing education requirements for re-certification as a legal nurse consultant. This course is a comprehensive course and provides instruction/study on all of the major facets of  more...

Master Search Engine Optimization Competencies for Web Developer (MSEOC) ...ek Certification based on your search engine training and experience alone. The Internet search engines continue to evolve and with it, the strategies for effective web site promotion and marketing. Search engine submissions when done by certified professionals will result in significant search engine rankings for your personal or your client`s website. Web certification standards, especially  more...

Typing Pal--The Best Online Typing Course ... that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun,  more...

Typing Pal--The Best Online Typing Course ... that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun,  more...

Typing Pal--The Best Online Typing Course ... that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on their weak points. For a learning method that is both effective and fun,  more...

Creating Outstanding Online Help: A Self-Directed Study (Software Industry) ...experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline. The major assignment is to create a detailed online help system outline and submit a mini-essay about WHY a specific approach was chosen.  more...

Creating Outstanding Online Help: Principals and Practice (Software Industry) ...experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a side-by-side editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering -  more...

Authorware for Educators ...ing program. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed course that provides you with a hands-on experience using an authoring program called Authorware. The textbook introduces you to the major features of Authorware and guides you step by step through the development of  more...

Learn Authorware In 45 Days ...tion let me know. Someone taking this course should have experience using a computer in a windows environment. No programming experience is required. This course provides you with a hands-on experience using an authoring program called Authorware. You will create several Authorware projects, which will contain a variety of multimedia objects such as text, graphics, sound, and video. This is  more...

Office XP (2002) Advanced ...create and manage large projects. Students will get more experience working in group projects, such as revising with others. Microsoft Access will teach students how to use Access as a development tool. Also students will be shown how to better manage multi-user databases. Summarizing list data with outlining and learning how to create and remove custom filters are features of advanced Excel.  more...

How To Master Sales Skills ... for an entire sales organization, regardless of previous experience, to follow as standard procedures. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Overcoming the Loss of a Loved One ... loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training. The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate  more...

Pharmacy Technician Career Training Program ...experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will assist the Pharmacist with direct and indirect patient  more...

Starting A Business?: How To Develop An Effective Business Plan ... acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a variety of industries, as a unit manager, V.P., CEO and consultant assisting small and large companies with their plans and strategy. Before you pass on this tutuorial, please review his credentials at the end of this course outline...it may save you endless hours of  more...

Selling With an Unfair Advantage: No Lying, Cheating or Deception This course will teach you all you need to know about QuickBooks Pro 2003. Beginning, Intermediate and Advanced titles are included in this engaging and comprehensive course. This course is designed to help business owners without previous accounting or QuickBooks experience to learn the basic, intermediate, and advanced terminology of accounting and to get quickly up to speed on QuickBooks and  more...

Selling the Way Your Customer Buys Learn how to read your clients,adapt your presentation and build a solid business relationship. Effective client reading requires careful observation and listening skills. At the core of an effective sales relationship is the ability to act as a consultant who solves problems. Whether you spend six months or six minutes with someone, today?s buyers expect you to show you care, to pay attention to  more...

Winning Over Difficult Customers Strategies for getting the attention and cooperation of the difficult customer. Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying  more...

Certificate in Technical Writing ...e Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical  more...

Certificate in Technical Writing for Current Technical Writers ...e Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical  more...

Significantly Increase the Value of Any Property--Instructor-Led ... opportunities and to structure the whole rental property experience such that you enjoy higher returns and less tenant turnover. The course is structured around a "Learning by Doing" approach, which means you will work within a fictional scenario on a series of assignments designed to reflect real-world problems. You`ll play the role of a beginning real estate investor who is working with  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...t people accumulate after years of education and business experience. Each session includes working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive feedback from the instructor. For students who currently do not have a specific idea for a business, it is suggested that they pick a business that they are interested in learning  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...terials for 12 months from the day of enrollment. What Inexperienced Homebuyers MUST Know Before They Buy a Home A Trump U Course Buying a home is exciting. For many, it?s an opportunity to make their dreams come true. But it?s also a fairly complicated process with many potential pitfalls. This may be one of the most important financial decisions of your life. You?ll have to keep your cool,  more...

CompTIA Security + ...ery of an individual with two years on-the-job networking experience, with emphasis on security. The exam covers industry-wide topics, including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security. Security+ is taught at colleges, universities and commercial training centers around the globe.  more...

Turn Your Life Experience Into College Credit ...experience may be sufficient to earn you legitimate college credit from an Accredited U.S. College or University? Learn from a Life Experience and Adult Education Expert. This course will teach you how to earn College Credit for what know through a series of 6 dynamic lessons. 90 day access to course content. Work at your own pace. Earn College Credit For What You Know Earn College Credit For  more...

5S TRAINING ... twenty years of progressive manufacturing and operations experience to the Learning Point team. He has held positions in production and quality management with McDonnell Douglas, Morton International, and Autoliv. Additionally, Eric has worked as a consultant to numerous organizations in a variety of industries, including aerospace, automotive, electronics, food processing, and fabrication.  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

How to Control Your Worker ™s Compensation Cost ... companies and state rating bureaus to receive the lowest experience modification rating possible. Learn to perform thorough insurance claims investigations. Finally you will learn to manage claims until each is worker has returned to their regular duties, settled, or fraudulent workers compensation claims are fully prosecuted. Are you ready for lower insurance rates, get set for this training,  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Comprehensive Online Instructor Certificate Program ...h the technology and the pedagogy of online learning, and experience it as your students would. This is an intensive certificate program comprised of six courses in which you will learn to teach online. In fact, you will actually develop a course that you intend to teach. Topics include online teaching pedagogy, technology, copyright, graphics, Web development and much more. Participants must  more...

Integrating Technology in the Classroom This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...

AutoCAD 2006 2D ...on is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books  more...

AutoCAD 2006 3D ...ion is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books  more...

Flash 8 Series ...ners to practice with these files, enhancing the learning experience. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily  more...

Flash I: Mastering the Tools ...ou will place in your SWF files. You will be taught by an experienced multimedia specialist, teacher, and instructional designer. Comprehensive learning modules will be supplied, packed wth practical applications and exercises so that you will be ready to produce your own animations when you are finished this course. You will be able to interact with other students in online forums so that you  more...

7 Steps to A Lot More Sales ...Dime on Advertising through CRISP publications. Richard?s experience implementing the company?s unique 7 STEPS TO A LOT MORE SALES system with businesses in all industries and his Masters in Business Degree combine to train consultants and business owners throughout the world . 21st Century Marketing Systems, Inc. has established over 200 affiliated marketing offices throughout North America  more...

911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...

QuickBooks Pro 2008 ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...your guide, this video series provides plenty of hands-on experience as you learn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your Flash applications, and discover how to use the new Component elements in Flash CS3. This  more...

Adobe Flash CS3: ActionScript 3 Animation and Games ...pt 3 structure and classes. You'll also get some hands-on experience by building several typical games using Flash CS3 and ActionScript. Plus, you will also learn how to build your own ActionScript 3 custom class files. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Flash  more...

Adobe Flash CS4 Professional: Essentials This introductory training is tailored specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand how to correctly implement features like the new motion tween, motion presets, ActionScript3 event handling and how to  more...

Adobe InDesign CS3: Essentials ...experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface as well as all the paragraph, text, and character options available. In Part 2 you'll learn how to insert Photoshop, Illustrator and PDF files into your work and how to create and transform shapes and effects. Plus,  more...

Adobe PhotoShop CS ...on is close to 12 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Adobe PhotoShop CS to CS2 Upgrade ...ion is close to 2 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Advanced Customer Relationship Management -Part 2 ...onship Management: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence.  more...

Bartending at Home-Online ...ructor of ?Bartending the Easy Way.? Kellie?s 25 years of experience as a bartender is unparalleled and her students work all over the United States. Don?t miss out on your chance to be the next bar star! At the end of the course, you will be offered the opportunity to purchase an Official University Certificate for $39, though this is entirely optional. If you choose not to purchase the  more...

Bartending the Easy Way-Online ...ender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look  more...

Bartending to the Max-Online ... Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what managers look  more...

Basics of Organizational Communication ...tant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling  more...

Introduction to Customer Relationship Management-Part 1 ...onship Management: Year 2000 Edition" the CRM market will experience continuous growth from $8 billion in 1999 to more than $24 billion by 2003. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence.  more...

CompTIA A+ Essentials and A+ Specialist Certification Training Courses ...nal with the equivalent of at least 500 hours of hands-on experience in the lab or field. Students will learn the knowledge and skills needed to install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and perform preventative maintenance of basic personal computer hardware and operating systems. QuickCert`s A Plus Essentials and A Plus Specialist certificiation training  more...

Crystal Reports XI ...n practice simulations). However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Customer Service for Bars and Restaurants-Online ...d how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the return of loyal  more...

Customer Service Plus ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Database Management ... management. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required However some experience using Microsoft Access is recomended. There are two database case examples that are used throughout the course to illustrate database design concepts. You will need to purchase a book. Information about the book will be  more...

Delegation - Leveraging Through Others ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...nt of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best ideas  more...

Design a Winning Business Based on Your Idea--Self-Directed ...nt of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come from all around you. You need to make sound decisions about which ideas to pursue and how to go about pursuing them. All ideas are not created equal, and even the best ideas  more...

Dreamweaver MX 2004 ...involved in desktop publishing and computer graphics. His experience from presenting over 600 full-day seminars to thousands of attendees in 48 of the 50 states and throughout Canada has helped him breakdown complex concepts into language that anyone can understand. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...quivalent to six minutes of transcription on average). An experienced MT as your instructor, 38 modules of instruction, and a wealth of resources and information prepare you for success as an independent MT to work either at home or in any healthcare facility. This course contains a wealth of resources and information that give you the skills for success as an independent transcriptionist,  more...

Find and Purchase Income Producing Properties--Instructor-Led ...t they don?t make nearly as much money as they could. The experience that you will gain in this course will give you an edge on the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a  more...

Find and Purchase Income Producing Properties--Self-Directed ...t they don?t make nearly as much money as they could. The experience that you will gain in this course will give you an edge on the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a  more...

Front Desk Agent- Instructor Led ...s performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it take me to complete the course? Each course will take you between 15 - 20 hours a piece to complete. All courses are completely internet delivered and allow you to study at your own pace but must be  more...

HTML 4 ...on is close to 12 hours. However to maximize the learning experience, that interactive online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there  more...

Mastering Purchasing Fundamentals ...ady for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more than just an introduction to purchasing - you will become an expert at flawlessly executing and managing purchases. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date.  more...

Phlebotomy Technician Career Training ...le setting. If you are a working phlebotomist with 1 year experience who has not yet been certified, this course will provide the necessary knowledge needed for certification. There are no clinical or externship requirements for the experienced phlebotomist. Note: Clinical hours vary by Certification Agencies and Schools. American Society for Clinical Pathology Association of Phlebotomy  more...

Powerful Negotiation For Successful Buying ...unately, many purchasers feel that their past negotiation experience will serve them well today. Guess what? Sellers have figured out how to thwart yesterday?s purchasing negotiation tactics. And much has changed. Supplier-friendly win-win negotiation is the new standard. You have less preparation time than ever. You may even get lured into using the convenient, but often ineffective, method  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...nciples of Home Inspection is based on years of practical experience in both inspecting homes and training inspectors. This course of study can be reasonably completed within 2 months to 1 year depending on your study schedule and available time. It is important to grasp the knowledge presented and successfully apply it.Program Highlights Over 400 detailed technical illustrations reinforce  more...

Professional Bar Management ...experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands  more...

Professional Bar Management Mastery Level Certification ... Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the skills to manage your bar like a professional. She will teach you the basics that will put you on the road to understanding the unique factors of the bar business. Kellie has been hired to train bar employees all over the Los Angeles area and also consults with bars and restaurants in many  more...

QuickBooks Pro 2005 ...ion is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length. Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. Are there any required books  more...

QuickBooks Pro 2006 ...ng software. For beginner or anyone with prior accounting experience. Welcome to the QuickBooks Pro 2006 Training Series The QuickBooks Pro 2006 course will teach you how to efficiently set up your own accounts and manage your business. Learn inventory management, sales tax issues, task management, classifying transactions, bank statement reconciliation and more. Learn one-on-one with one of  more...

Safe Computing For Educators ...experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and effective ways to take advantage of the educational  more...

SalesPlus ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Strategic Thinking ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Team Management - Enabling Teams ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Team Management - Leading Teams ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Team Management - Team Participation ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Teams Management - Managing Team Conflict ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Technical Communication Industry Certificate - Mastery Level ...No prerequisites are required however those with industry experience should excel in this rigorous course of Certificate-Based study. Letter grades will be provided upon request at the end of the course or utilize the pass/fail option. Deferred Credit Card Payment Plan; Corporate PO Accepted; Financing Available Welcome to the Technical Communication Industry Certificate - Mastery Level This  more...

The Art of Active Listening ...ion is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs  more...

Writing for Business Professionals ...tant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer Windows NT/2000/2003. His experience in the deployment of operating systems and applications as well as controlling  more...

CSS ...on is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any required books  more...

CompTIA A+ 2009 ...nal with the equivalent of at least 500 hours of hands-on experience in the lab or field. Hands-on experience or equivalent knowledge includes installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. A+ certification ensures the right people have the right  more...

Adobe 80 Course Online Library ...Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...

Customer Relations ...for consumers, so assuring that customers have a positive experience is a key aspect of any company ™s performance. This course highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you will be given up to one year  more...

The EcoBroker Certificate Program ...improvements, allows real estate clients and consumers to experience a variety of financial, environmental, and health-related benefits. EcoBroker Green Market Advantage is designed to educate real estate professionals to recognize various environmental, energy, and dollar-saving features of real estate and, in turn, market such features to clients who are looking for homes and buildings with  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...necessary for a uniquely effective transcription learning experience. Dictations consist of chart notes, letters, initial office evaluations, history and physicals, consultations, emergency department reports, preoperative notes, and discharge summaries. Emphasis is placed on the development of accuracy, speed, and medical knowledge for transcription of nonsurgical medical dictation: letters,  more...

Portfolio to Interview: Landing a Job as a Technical Writer ...by a 25 year veteran of the technical writing field, with experience in hiring as well as seeking top-level positions. You'll gain from his insight into how interviewers think, how they are trained, and how big corporations approach job candidates and job performance in general. Portfolio to Interview: Landing a Job as a Technical Writer This course will help you succeed in an interview to get  more...

Certificate in Professional Technical Communication ...ounded technical writer should have knowledge and writing experience across these areas. Not all tech writers will specialize, but just the same it is likely that in ones career you will be called upon to author or edit a particular text. By applying the principles that will be taught, from proposals to magazine articles to user guides and beyond, you can extend your capacity to cover a wide  more...

Valuing Diversity in the Workplace ...trade;s success. The differences and similarities that we experience. The key to valuing differences is to be appropriate about recognizing them so that they don ™t hold us back from performing at the highest level possible. In this course, you will learn about your own attitudes toward diversity along with specific skills to work effectively with other employees who have different  more...

Leading Silent Generation and Baby Boom Workers ...ployees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and baby boom generations. It  more...

Strategies for Building an Online Brand ...es more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment. Additionally, the course explores tactics for building  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Financial Risk Management Do you like to take risks or do you prefer to avoid them? Do you only take a risk if you know you will be compensated for it in the end? Everyone is exposed to risk at some time--it is unavoidable. Having the proper tools to deal with risk can save you money and help you avoid financial hardship. This course familiarizes you with the strategies and products used to manage corporate risk. You will  more...

Assessing Performance Continuously This course shows you how to make performance appraisal a continuous process. The first stage of continuous performance assessment is planning. Appraisal must be linked to performance goals that matter, and these goals need to encompass both the organization and the individual before a performance plan can be agreed on by appraiser and appraisee. Even with conventional roles and relationships  more...

Functions of IT Project Managers ...eveloping your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will  more...

Appraising Performance Simulation ...nsider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of  more...

Communicating for Contacts Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your  more...

The Dynamics of Interacting ...tement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you wanted. Can you also recall the quality of your interaction in that particular situation? How might your results be connected to  more...

Essentials of External Consulting ...ver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization.For  more...

Diagnosing and Planning ...e each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the  more...

Managing Delivery ...It is unlikely that everything will run smoothly. You may experience difficulties that push you to the limit. But all is not lost. The way that you handle problems will be the deciding factor as to whether you gain repeat business or not. Most of all, as an external consultant, you are an agent for change. Improving the way that clients operate, and securing real gains for them, can only be  more...

Resistance and Technical Professional Consultants When you are a technical professional working as an internal consultant in an organization, you will inevitably encounter resistance. Whether resistance is expressed overtly or subtly, you increase your effectiveness as an internal consultant when you can identify it and deal with it appropriately. This course is designed to help technical professionals acting as internal consultants to recognize  more...

Professional Skills for Customer Service Agents As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Microsoft Visio 2003 Expert User ...s course is intended for personnel with significant prior experience; end users wishing to extend their skills in the areas of advanced diagram development and technical aspects of Microsoft Visio 2003. Experience with the Windows 2000/XP interface and basic knowledge of Visio 2003 is assumed. It is recommended that individuals take the first course in the series or have equivalent knowledge.  more...

Sales Skills The Fundamentals In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand  more...

Sales Management Building a Championship Sales Team ...andidate for a sales position. Because this is your first experience interviewing a candidate, Drew Canfield, Director of Sales, will sit in on the interview. You will need to prepare for the interview with Diane by creating lead questions and reviewing her resume. Then you need to follow the steps for conducting the interview. Unit 2: Building Sales Team Unity (0.5 - 1 hour)  more...

Competitive Intelligence Analysis Dissemination Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery ...ience will have the equivalent of 18-24 months on-the-job experience with industry standard technologies. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Troubleshooting Identify the features of diagnostic tools to troubleshoot server errors.  more...

Paint Shop Pro Studio ... Audience: The course is intended for users with experience in using PCs and looking for using their PCs as productivity tools. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Paint Shop Pro Studio Fundamentals Identify elements of the Paint Shop Pro Studio main window. Get  more...

NetWare 5 Administration - Part 1 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: NetWare 5 and  more...

NetWare 5 Administration - Part 2 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5  more...

NetWare 5 Administration - Part 3 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5  more...

NetWare 5 Administration - Part 4 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5  more...

NetWare 5 Administration - Part 5 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5  more...

NetWare 5 Advanced Administration - Part 1 ...r the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course. Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or  more...

NetWare 5 Advanced Administration - Part 2 ...r the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first part of this series (course 82311). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience  more...

NetWare 5 Advanced Administration - Part 3 ...r the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first two parts of this series (courses 82311-12). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

NetWare 5 Advanced Administration - Part 4 ...r the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-13). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

NetWare 5 Advanced Administration - Part 5 ...r the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

Crystal Reports v10 Introduction to Report Design Part 2 ...nd distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Organizing Reports Identify the options for creating a group in a report. Modify a group in a report.  more...

Crystal Reports v10 Introduction to Report Design Part 3 ...nd distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Reports: Working with Data Identify the key aspects of formulas used in Crystal Reports v10. Identify  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...rs, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Programming with PL/SQL Identify features of PL/SQL. Identify benefits of PL/SQL. Identify features of PL/SQL blocks. Match different  more...

Oracle Database Administration Workshop I Part 2 ...rs, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Managing Users Identify features of database user accounts and profiles in Oracle Database 10g. Identify options you can configure when creating  more...

Windows 2000 Planning Implementing Active Directories - Part 4 ...Skills-Based A udience This course is intended for experienced end users with novice to moderate level of experience in the design and evaluation of information systems. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing an Upgrade Strategy Duration: 3 - 4 Hour(s) Identify the features and functions of the primary domain controller (PDC) emulator.  more...

SAP R 3 3 0 ... will work with any of the modules in the SAP R/3 System. Experience working with one or more Windows-based applications. T otal Learning Time 7 - 10 Hour(s) Course Contents Unit 1: Dialog Control and Management Duration: 3 - 4 Hour(s) Overview. Login and logout. Screen structure and user instructions. SAP common terminology. Operating R/3 with keyboard  more...

SAP R 3 Working with v3 0 ...a prerequisite to using Working with R/3 3.0, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg a a s R/3 3.0 courses. L earn To: Enter a personal password to log on and start an R/3 session, and select the appropriate menu item to log off  more...

Working with SAP R 3 v4 x ...a prerequisite to using Working with SAP R/3, no other IT experience is presumed. Please note that the skills taught in this program will not be repeated in any of the following SAP R/3 courses. This course is a prerequisite to all NETg's R/3 courses. L earn To: Enter a personal password to log on and start an R/3 session, and select the appropriate menu item to log off the system.  more...

Introduction to E-Commerce ... is intended for Managers and technical staff with little experience of e-commerce. Deployment: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: Japanese, Chinese, Brazilian Portuguese, US English Total Learning Time: 7 hours Objectives: Unit 1: Introduction to E-Commerce (2 hours) Identify the benefits of  more...

C Foundation for Non-C Programmers - Part 1 ...le who would benefit from this course. Students should be experienced in at least one structured (not C) programming language, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk,  more...

C Foundation for Non-C Programmers - Part 2 ...le who would benefit from this course. Students should be experienced in at least one structured (not C) programming language, with possible exposure to Object-Oriented concepts and principles. Participants will likely be COBOL programmers (or equivalent), 4GL programmers (e.g., Visual Basic, PowerSoft, etc.) or have limited experience with other Object-Oriented languages (e.g., SmallTalk,  more...

Process and Function Modeling ... people are likely to be graduate professionals with some experience in an application development environment. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Introduction to Process Modeling Duration: 2 Hour(s) Identify the critical concepts of a method. Identify the components of a method. Identify the techniques used during a system development  more...

Object Analysis Design Requirements Analysis ... people are likely to be graduate professionals with some experience in an application development environment. No prior knowledge of object technology required, although students will benefit from a basic understanding of object technology principles. This course supplements Oracle8 courses and Oracle Designer/2000 R2: Modeling Object Types (course 60421). T otal Learning Time 6 - 8  more...

Object Analysis Design Design Implementation ... people are likely to be graduate professionals with some experience of the application development environment. This course is part of an Oracle integrated curriculum and supplements our Oracle8 courses and Oracle Designer/2000 R2: Modeling Object Types (course 60421). Participants should have taken the first part of this series, Object Analysis and Design: Requirements and Analysis (course  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...art series on SQL Statement Tuning. This course will help experienced application developers to learn a tuning methodology they can use to maximize database performance with minimal effort. Participants will gain experience creating optimal access paths, such as partitioned views, B-tree indexes, bitmapped indexes, index clusters, and hash clusters. Participants will then be able to test the  more...

Oracle8 Performance Tuning Strategies and Techniques ... familiar with administering an Oracle8 database and have experience using Oracle Enterprise Manager (OEM), or have taken the Oracle8 Database Administration series (courses 61311-61315). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Oracle Performance Tuning Methodology Duration: 1.5 - 2 Hour(s) List the different roles associated with the tuning  more...

Programming XML Using XML ... Students should have knowledge of Internet technologies. Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2  more...

NetWare 5 Administration - Part 1 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: NetWare 5 and Novell  more...

NetWare 5 Administration - Part 2 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first part of the Novell NetWare 5  more...

NetWare 5 Administration - Part 3 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first two parts of the Novell NetWare 5  more...

NetWare 5 Administration - Part 4 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first three parts of the Novell NetWare 5  more...

NetWare 5 Administration - Part 5 ...nal computers, operating systems, and network technology; experience with DOS; and a working knowledge of Windows 95 or Windows NT Workstation. This course is also intended for students interested in gaining their Certified Novell Administrator, CNA, or Certified Novell Engineer, CNE, Certification. In addition, participants should have taken the first four parts of the Novell NetWare 5  more...

NetWare 5 Advanced Administration - Part 1 ...or the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course. Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or  more...

NetWare 5 Advanced Administration - Part 2 ...or the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first part of this series (course 82311). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with  more...

NetWare 5 Advanced Administration - Part 3 ...or the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first two parts of this series (courses 82311-12). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

NetWare 5 Advanced Administration - Part 4 ...or the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-13). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

NetWare 5 Advanced Administration - Part 5 ...or the NetWare 5 environment. This course is intended for experienced networking professionals. Students should have completed the NetWare 5 Administration series (82301-05) prior to taking this course and the first three parts of this series (courses 82311-14). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as  more...

Microsoft Visio 2003 Proficient User ...hing to familiarize themselves with Microsoft Visio 2003. Experience with the Windows 2000/XP interface, basic PC skills is assumed. Course 72060 Visio 2000 or previous Visio experience is helpful, but not required. There are no prerequisites required for this course. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.30 CEUs Language Options:  more...

Paint Shop Photo Album 5 ...course is intended for computer users who possess some PC experience, but need to understand why and when they would use Paint Shop Photo Album. Deployment: Self-Study Language Options: US English, Spanish, Italian, French Total Learning Time: 2 hours Objectives: Unit 1: Paint Shop Photo Album Identify elements of the Paint Shop Photo Album  more...

A 2003 Hardware Part 1 Devices System Components ...n PC hardware. Participants come from a broad spectrum of experience. Typical job roles may include IT professional or PC service technician. Basic skills acquired in the early stages of on-the-job training as a service technician are a pre-requisite of this course. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language  more...

Complete A 2003 Curriculum This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying  more...

Crystal Reports v10 Introduction to Report Design Part 1 ...nd distributing reports. The course does not assume prior experience with Crystal Reports. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Introduction to Crystal Reports Identify the features of Crystal Reports v10. Open an existing report in  more...

NetWare Service and Support Upgrade - Part 1 ...etworks. Participants should have an understanding of (or experience with) personal computers, operating sysems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. This course series is an approved study guide that will help certification candidates prepare for exam 50-635 and is equivalent to Novell class 580.  more...

NetWare Service and Support Upgrade - Part 2 ...etworks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, students should have taken the first part of this series (course 82211). This course series is an approved study guide that will help  more...

NetWare Service and Support Upgrade - Part 3 ...etworks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, students should have taken the first two parts of this series (courses 82211-12). This course series is an approved study guide that  more...

NetWare Service and Support Upgrade - Part 4 ...etworks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, students should have taken the first three parts of this series (courses 82211-13). This course series is an approved study guide that  more...

NetWare Service and Support Upgrade - Part 5 ...etworks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT Workstation; and experience using NetWare. In addition, students should have taken the first four parts of this series (courses 82211-14). This course series is an approved study guide that  more...

CompTIA Server 2005 Server Maintenance Security ...ience will have the equivalent of 18-24 months on-the-job experience with industry standard technologies. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4 hours Objectives: Unit 1: Physical Housekeeping Identify the key aspects of detecting hardware errors. Identify the  more...

Oracle8i Performance Tuning Architecture Strategy ...es (courses 63311-63315) prior to taking this course, and experience using Oracle Enterprise Manager (OEM). This course will help candidates prepare for the Oracle8i Certified Database Administrator (DBA) Track Exam 4, 1Z0-024. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Tuning the Oracle8i Server: Overview Duration: 1.5 - 2 Hour(s) Match the tuning goals with  more...

Programming XML Using XML ... Students should have knowledge of Internet technologies. Experience using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Generating XML from Java Objects (1.5 - 2  more...

Programming XM XML Parsing ... Students should have knowledge of Internet technologies. Experience in using Hypertext Markup Language (HTML) is an advantage but not essential. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: WebSphere Studio Overview  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...twork operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...twork operating system. They have a minimum of one year's experience implementing and administering network operating systems in environments that have the following characteristics: Supported users range from 200-26,000+ Physical locations range from 5-150+ Typical network services and applications include file and print, database, messaging, proxy server or firewall, dial-in server, desktop  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...ication installation. Students should have administration experience with NetWare Administrator and NDS. In addition, they should have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. This series is based on Novell course 350 and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...ication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first part in this series (course 81605) prior to taking this course. This series is based on Novell course 350 and will help Novell CNA and CNE  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...ication installation. Students should have administration experience with NetWare Administrator and NDS. They should also have an understanding of TCP/IP protocols and IP addressing, including DNS and DHCP. In addition, they should have taken the first two parts in this series (courses 81605-06) prior to taking this course. This series is based on Novell course 350 and will help Novell CNA and  more...

Oracle Database 10g New Features for Administrators Part 1 ...rs, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Oracle Database 10g - New Features Match goals of Oracle Database 10g manageability with the methods of achieving them. Identify features of the  more...

Cisco Internetwork Troubleshooting Part 1 ...t in computer science or electrical engineering with some experience of maintaining Cisco internetworks. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Baseline Configuration (2 hours) Identify components of a network configuration table.  more...

Cisco Internetwork Troubleshooting Part 2 ...t in computer science or electrical engineering with some experience of maintaining Cisco internetworks. Deployment: Self-Study Accreditation: CEU credits: 0.80 CEUs Language Options: US English Total Learning Time: 8 hours Objectives: Unit 1: Network Problem Symptoms and Analysis (2 hours) Identify symptoms of problems occurring  more...

Oracle Database 10g New Features for Administrators Part 2 ...rs, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Automatic Management Identify features of Automatic Database Diagnostic Monitor (ADDM). Identify options for analyzing Automatic Database  more...

Exchange 2000 Server--Part 1 Installing ...-Based A udience They have a minimum of one year's experience administering Microsoft Exchange environments that have the following characteristics, Multiple physical locations, Mixed client connection protocols such as POP3, IMAP4, MAPI, NNTP, and HTTP, Internet messaging connectivity, connectivity to foreign mail systems. This course presents the students with both theoretical and  more...

Oracle Database 10g New Features for Administrators Part 3 ...rs, PL/SQL Developers, and Technical consultants who have experience with the Oracle9i Database. Deployment: Self-Study Language Options: US English Total Learning Time: 6 hours Objectives: Unit 1: Resource Management and Job Scheduling Identify features of Resource Manager in Oracle Database 10g. Identify options for creating a mapping  more...