Online Experience eLearning Training

Creating Outstanding Online Help A Self-Directed Study Software Industry This course is for you if you have some experience as a Technical Writer (but not much creating online help)and are looking to enhance your skill set. This course demonstrates - through self-directed study - the initial process of creating effective online help by starting with a solid outline.  more...

Creating Outstanding Online Help Principles and Practice Software Industry ...experience in creating online help this course is for you. It includes instruction about basic principals and practices and allows the student to create an online help system outline with the assistance of a a side-by-sidea editor. NOTE: If you have experience as a Technical Writer - but not much creating online help - and are looking to enhance your skill set, another course offering -  more...

How To Master Sales Skills Course description -- The How to Master Sales Skills bundle will develop the most essential skills in sales personnel without extensive away-from-work classroom training. Based on fundamental best practices, these courses prepare new sales personnel to be effective. They create a common baseline set of processes for an entire sales organization, regardless of previous experience, to follow as  more...

Overcoming the Loss of a Loved One Course description -- The Strategies and Tips in this course will help someone learn how to understand the impact of losing a loved one and anticipate the emotions they can expect to experience. There are tools to help the bereaved accept the loss and define ways to deal with IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other browsers for this training.  more...

Managing Change Course description -- Poorly managed change can account for a huge amount of lost productivity. This course covers the most essential elements of living with and managing continual change. There are simple and straightforward techniques for dealing with the inevitable resistance, methods for setting goals and developing a plan, tools for understanding the personal and professional stresses that  more...

Pharmacy Technician Career Training Program ...experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will assist the Pharmacist with direct and indirect patient care  more...

Master Search Engine Optimization Competencies for Web Developer MSEOC This certification has been designed for individuals who have previously enrolled in any web-based search engine training courses or seek Certification based on your search engine training and experience alone.  more...

Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind.  more...

Five Quick Steps to Telecommuting A self-paced ebook of tools to help you start your telework experience.  more...

Customer Service : Handling Customer Complaints ...experience. But nearly every one can be turned around. The customer whose complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with demanding customers. It will help you to take a professional approach to soothing ruffled feathers and putting a smile back on the  more...

Customer Service : Handling Angry Customers ...experience. But nearly every one can be turned around. The customer who's complaint has been handled well is likely to be your customer for life. This course shows you how to deal with difficult customer situations. It will help you build the confidence to cope with angry customers and diffuse the tension. It will help you to take a professional approach to soothing ruffled feathers and putting  more...

Finance for the Non Financial : Using a Budget to Manage From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. You can explore the power of budgets to help with decision making and  more...

Managing People : Reviewing a Coaching Experience ...ctive coaching. If you have recently coached a person the experience may have been positive or not so positive. In this course you'll examine a set of questions to help you decide whether this person was the best coaching candidate: whether you, the business and that person benefited from the coaching experience and whether you overcame obstacles to coaching. You can also examine some tips and  more...

Papa's Pizza Case Study 1: The 4 Stages of Marketing From chocolate bars to cocoa futures... From safety campaigns to safety testing... Hard selling is yesterday's news. Today's successful business people use their marketing skills to keep customers at number one, to put customers' needs first... and not just in sales, but in every area of the business -- operations, research, distribution and design. Which means that in successful businesses,  more...

Personal Effectiveness - Teamworking: Defining a Team's Direction ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of growth or in need of some refocusing on a project, it is essential that all team members understand the team's purpose and task. This course will show you why a team needs a charter, defining their goals, mission and  more...

Personal Effectiveness - Teamworking: Defining Responsibilities in a Team ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full understanding of what their responsibilities are. This course will show you how to establish what your responsibilities are, as an individual and as  more...

Personal Effectiveness - Teamworking: Undertsanding Team Roles ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will help you gain an insight into the typical roles that you and other team members adopt. You'll look at the factors that affect these roles including the influence of task and feelings approaches. You'll learn how to refine yourself as a team  more...

Personal Effectiveness - Teamworking: Resolving Conflict within a Team ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course investigates whether conflicts are inevitable or avoidable and common causes of conflict. You will discover tactics for addressing and resolving conflicts in a positive and sensitive way. You can also examine strategies for confronting a  more...

Personal Effectiveness - Teamworking: Creating a Collaborative Team Environment ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you what good team communication means and how you can create a team environment that's collaborative, co-operative and successful. You will explore factors that prevent a team from communicating and examine which of these occur in your  more...

Personal Effectiveness - Teamworking: Handling Difficult Team Members ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you how to take power by taking action and gain control in difficult situations. You can explore typical characters and look at strategies to put yourself in charge when dealing with any of these difficult people in your team. You can  more...

Personal Effectiveness - Teamworking: Making Decisions as a Team ... and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course will show you the steps in an effective decision-making process and the benefits to the team of using a competent process. You can explore several tools used in decision-making and investigate which tool is most appropriate in different  more...

Project Management: Scope In Project Management: Scope, project managers learn about the importance of project scope in managing the project management process. They learn how to develop a project charter and write the scope statement for a project. In addition, they learn how to develop, organize, and use a work breakdown structure (WBS).  more...

Oracle Applications Release 11i: FlexFields Key and descriptive FlexFields give end users and technical personnel the ability to customize an Oracle Application to meet their business requirements without programming. Key FlexFields enable multi-segment, intelligent keys, and allow segment validation and security. Descriptive FlexFields provide users custom expansion space on forms. This course introduces the learner to different types of  more...

Oracle Applications Release 11i: Workflow - Part 2 Oracle Applications Release 11i: Workflow - Part 2 explains the administrative features of Oracle Workflow 2.5. Oracle Workflow 2.5 is a stand-alone, complete management system that supports business process definition and automation. The course explains the directory services in Workflow and the Workflow Engine. In this course, the learner gains practical experience in monitoring a workflow  more...

JES2 Job Controls ll This course discusses output specifications and output processing and explains how to specify a Universal Character Set image and a Forms control Buffer image. It describes how to force a page break, control line spacing and load characters sets. The course discusses the burster-trimmer-stacker, all-points-addressable printers, and the parameters for advanced function printing. It also identifies  more...

Customer Relationship Management Implementing CRM Customer Relationship Management: Implementing CRM introduces the student to the goals of CRM, the costs of CRM, and ways to modify operations costs to become customer focused. The program also details CRM pre-implementation strategies, the CRM implementation process, and tactics used to test CRM. This series is intended for managers, supervisors, customer service representatives, and anyone  more...

Handling Contacts Professionally Maximize Call Performance 2 This course discusses several methods that learners can employ to ensure that the customer contact is a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...

Preparing for Mutual Success Satisfy Customer Needs This course helps learners to distinguish different customer characteristics, recognize appropriate techniques to successfully respond to each type of person and convert difficult situations into a positive experience. Professionals who want to provide best-in-class customer service for clients by effectively using telephone, fax and Internet technologies  more...

Assessing Customer Behavior In the modern customer-centric business model, dealing with all customers in a positive and efficient manner is paramount. But this goal can become daunting to a TSA who has not developed the ability to identify various behavior types and apply appropriate techniques to deal with them in a way that builds a positive relationship between the customer and the company. This course instructs agents in  more...

Working With Internal Customers Excellent customer service lies at the heart of any successful business. However, you should not overlook the importance of meeting the needs and expectations of your fellow employees, your internal customers. By helping other people within your organization, you enable it to succeed. Great internal customer service improves people's morale, productivity, and external customer service, and  more...

Bridge The Expectations Gap ...le in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how to find out if dealing with your  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

Essentials of External Consulting ...ver. You may have a number of years of general management experience, or you may have recently acquired a management qualification. Perhaps you've now been asked to deploy your knowledge in an external consulting role. What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization. For  more...

Consulting with the Internal Client Simulation Internal consultants have become more and more prevalent in the business world today. Rather than hiring an outside firm, many companies are building their own internal consulting units. These units are faster, cheaper, and more connected to the projects they manage. Internal consultants within these units must have strong communication, research, diagnostic, and presentation skills. In this  more...

Consulting with the External Client Simulation ...experience, knowledge, and skills. The primary responsibility of these consultants is to facilitate decision making for senior management. To do this, external consultants gather information using proven techniques, analyze current business situations with specific diagnostic methods, and make recommendations based on those processes. In this simulation, you are a consultant at LocoMotion Think  more...

Evaluation and Review So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Managing Delivery ...It is unlikely that everything will run smoothly. You may experience difficulties that push you to the limit. But all is not lost. The way that you handle problems will be the deciding factor as to whether you gain repeat business or not. Most of all, as an external consultant, you are an agent for change. Impro Anyone with some specialist knowledge and general management experience who has  more...

Diagnosing and Planning ...e each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the client's particular business, you must have a knowledge of the  more...

Effective Communication Skills ...n types and identifies the common emotions that customers experience when contacting the support center. It also explains how to adapt your writing skills to communicate through e-mail and to document incidents. This course helps to prepare learners interested in the HDI CSS Certification, which is targeted to individuals wishing to qualify to work in a customer support center or help desk  more...

Managing the Quality of the Customer Support Service Center ...experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how  more...

Introduction to Project Process Groups and Initiating a Project ...whole project highly interactive. During this interactive experience--called a project--there are interrelated processes that must occur. These processes can be grouped into five Process Groups. The art of project management is to understand which processes are involved in which process group and how they are interdependent. In this course, learners will identify the five Process  more...

Functions of IT Project Management ...eveloping your own skills through continued education and experience. Your management skills will become better each time a project is delivered successfully. The need for skilled IT project managers continues to grow as technology continues to soar. As you proceed through this course, you will learn valuable techniques and methods for applying these techniques to your projects. You will  more...

Project Management Fundamentals ...stablished project management processes, coupled with the experience and skills of experienced workers, has allowed employers to adjust their mind-set when developing management and leadership skills from within. This course will enable someone who is not a professional project manager to learn the fundamentals of project management so he will be able to manage projects related to his area of  more...

Transitioning into a Project Management Role ...into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine your project management skills,  more...

Project Management for Non-Project Managers Simulation ...ity within a project team increases as the employee gains experience and tenure. Yet experience alone is seldom sufficient to guarantee a smooth transition. Success is dependent upon a number of management and leadership skills that potential project managers must quickly come to master if they hope to fulfill upper management's expectations. The simulation Project Management for Non-project  more...

Critical Thinking Strategies Simulation ...ful managing RMS as a small company. However, neither has experience managing a larger entity, which is why they have hired you as general manager. Your primary responsibility, at least initially, will be to ease the company's transition from a small to a mid-size organization. You will need to use your strong critical thinking skills to deal with a number of issues. Also, you will try to  more...

Effective Listening Skills Simulation ...es will be business professionals from various fields and experience levels. Though geared toward bettering communication and listening in a business setting, the seminar environment is casual, offering a safe and stress-free forum for self-evaluation and interaction. This simulation is based on the SkillSoft Series "Effective Listening Skills" and has links to the following courses: COMM0151,  more...

Getting Results without Authority Simulation ...could not be produced cost-effectively. You have had past experience in production, as well as with "design for manufacturability" (DFM) programs, which incorporated manufacturing feedback early in the design process. You realize that such a program would reduce design iterations as well as production costs across the board. Having decided that you should be the one to lead such an effort, your  more...

Performance Appraisal Simulation ...nsider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of  more...

Leadership and the Knowledge Worker ...ts? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual capital, and how to make the most of  more...

Leading Silent Generation and Baby Boom Workers ...ployees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and baby boom generations. It  more...

Leading the Workforce Generations Simulation ...ave personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker to have fifty years of experience with another never having a memory of life without a computer. Today, there are four generations interacting in the workforce: the Silent Generation, Baby Boomers, Generation X, and Generation Next. These four  more...

Mindsets Emotions and Coaching ...ou coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your coachee's emotions is something that will take time. But you need to remotivate and reinvigorate them if you want to get results from your coaching session. Your  more...

Effective Administrative Support Professional Simulation ...or the Northeast Division of BMS Printed Circuits, you'll experience the full spectrum of responsibilities and challenges that face administrative professionals. Whether greeting visiting clients, drafting memos or dealing with office politics, you'll want to stay sharp, keeping the ultimate goal in mind--administrative excellence. This simulation provides links to the following SkillSoft  more...

Accounting for Partnerships ...sources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the division of its assets. This course is intended for individuals who require knowledge of the basics of accounting, who are  more...

Financial Risk Management ...ducts used to manage corporate risk. You will gain useful experience in risk management through a series of exercises and examples aimed at teaching various options that significantly reduce exposure to risk. This course is designed specifically for business managers, financial professionals, and other business professionals who have the need to understand finance and investment in  more...

Marketing Management So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through  more...

JavaScript Browser Objects This course describes various browser objects, such as frames, windows, and documents. The course also covers various other objects, such as date, time, and history objects. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior experience in HTML and designing  more...

Advanced JavaScript This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior  more...

JavaScript Fundamentals This course describes the features of JavaScript and compares JavaScript with other technologies, such as Java. The course also covers the fundamentals of JavaScript programming, JavaScript variables, operators, loops, and conditional statements. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and  more...

JavaScript Programming This course describes the features of Java Script, such as arrays, forms, and events. The course also covers concepts related to object hierarchy in JavaScript, and string, math, and number object. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior  more...

Working with Complex Data in ColdFusion MX To describe how to work with queries, arrays, and structures in ColdFusion MX Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...

Working with Persistent Data in ColdFusion MX To demonstrate how to use ColdFusion MX to maintain persistent data in web applications Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...

Creating Reusable ColdFusion MX Code To describe how to create reusable code elements in ColdFusion MX Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...

Enhancing ColdFusion MX Applications To describe how to enhance ColdFusion MX applications by adding error-handling, search, and data-exchange functionalities to them Existing ColdFusion 5 users wishing to gain experience in advanced ColdFusion MX development; web and enterprise application developers who have had an introduction to ColdFusion development and wish to learn advanced development techniques  more...

Introduction to the features of Flash 8 To recognize and use the features of Flash 8 The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...

Using Text and Components in Flash 8 To recognize how to add text and components in Flash 8 The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...

Animation in Flash 8 To use basic animation techniques in Flash The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...

ActionScript Sound and Video in Flash 8 To use basic ActionScript and integrate sound and video into Flash movies The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...

Workflow Navigation and Publishing in Flash 8 To recognize how to optimize workflow, create navigation, and publish movies The will be a range of in-training or established IT professionals needing to learn how to use Flash without any experience with the specific product  more...

Visual Basic 6 Introduction Part II This course provides an introduction to the functionality and programming capabilities of Visual Basic 6.0. It builds on the concepts presented in the first course in this series, Visual Basic 6.0 Introduction Part I. In the first unit, you will learn how to create and use variables, procedures, and functions in program code. Data types, constants, and arrays are also covered, as well as how to  more...

General Coding Best Practices To outline the best practices for writing high quality methods, expressions, variables, arrays, loops, and if statements, and to describe recommended practices for writing readable code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...

Maintaining Quality Code To outline the primary techniques of refactoring, and to discuss the best practices for reviewing, testing, and debugging code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...

Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...

Programming Techniques and Strategies To outline the high-level considerations for producing good code Professional application developers or programmers, with at least 2 years experience, who want to learn the latest recommended techniques for developing high quality software  more...

Moving to Visual Basic NET To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET  more...

Advanced Language Features of Microsoft VB NET To explain the new object-oriented features of Visual Basic .NET, data access with ADO.NET, and strategies for migration Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET  more...

Windows Forms and ASP NET To explain how to create interfaces for windows applications with Windows Forms, and for web applications with Web Forms and ASP.NET Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET  more...

Planning and Starting the Deployment of a NET web Application To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for  more...

Application Deployment in NET To describe all available deployment options for packaging and distribution Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Deployment of Windows-Based NET Applications To deploy a Windows-based application or component. Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Inside C To compare and contrast the features of the C# programming language with those of C Application developers with experience in object-oriented programming, especially in C , who wish to start working with C#  more...

Programming C for the C Developer To explain C# programming techniques and models Application developers with experience in object-oriented programming, especially in C , who wish to start working with C#  more...

Beginning C To compare and contrast the features of the C# programming language with VB6 Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C#  more...

Programming C for the VB6 Developer To describe C# programming techniques and models Application developers with experience in object-oriented programming, especially Visual Basic 6.0, who wish to start working with C#  more...

Windows Forms and Controls in C To explain how to work with Windows Forms and controls in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Customizing Controls and Events in C To demonstrate how to customize controls and add event handling to a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Input Validation and Error Handling in C To demonstrate how to validate user input and provide error handling for a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Adding Services and Components in C To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Printing Help Accessibility Localization and Globalization in C To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer  more...

Windows Forms and Controls in VB NET To discuss how to work with Windows Forms and controls in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Customizing Controls and Events in VB NET To demonstrate how to customize controls and add event handling to a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET  more...

Input Validation and Error Handling in VB NET To demonstrate how to validate user input and error handling for a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET  more...

Adding Services and Components in VB NET To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials  more...

Printing Reporting Help Accessibility Localization and Globalization in VB NET To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified  more...

Working with ASP NET To describe the principle technologies and tools that support ASP.NET Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...

Responding to Clients and Errors in ASP NET To demonstrate how to create a Web Form using Visual C# Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...

Controls in ASP NET Web Forms To demonstrate how to add configured controls to ASP.NET Web Forms Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...

Styling Web Applications To familiarize the learner with style sheets and explain how to style a Web Form Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET  more...

Fundamentals of C Programming This course introduces the C language and the concept of object-orientation to students. The students also learn about objects and classes and their relation to functions. Finally, the students learn how to create functions, pass arguments and return values. Programmers who have functional experience in programming using a structured language like C or Pascal constitute the primary audience for  more...

Programming Constructs of C This course presents the concept of structures, arrays, and strings within a C program. This course also covers how to create functions, including overloaded and inline functions. In addition, the students learn how to create pointers, and the application of pointers. Finally, the students learn the concept of classes and objects in C . Programmers who have functional experience in programming  more...

Object-Oriented Programming using C This course introduces students to advanced programming features of C , such as the different types of C functions, concepts of overloading, and inheritance. Programmers and Application Developers who have experience in programming using a structured language like Fortran and Pascal constitute the primary audience for this curriculum. This curriculum would introduce them to the object-oriented  more...

Data Manipulation in C This course introduces students to the data manipulation features of C . In addition to understanding stream and file handling in C , the students are introduced to the role of preprocessor in C . Programmers and Application Developers who have experience in programming using a structured language like Fortran and Pascal constitute the primary audience for this curriculum. This curriculum wou