Online Experiencing eLearning Training

Exit Interviewing Skills Preparing for an Exit Interview ...ancisco Computing Hardware and Software Division has been experiencing an increasing employee turnover rate. It is now up to 17 percent, and upper management has created a task force to find a way to lower that rate. As the Human Resources Director, you were assigned to the task force along with Jessica Stone and Terry Jones. Your goal in this meeting is to convince Terry of the usefulness of more...

360-Degree Feedback Experiencing 360-Degree Feedback ...Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback, the benefits of using 360-degree feedback, and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information provided in more...

Decision Making Problem Solving Problem Solving Fundamentals In Decision Making & Problem Solving: Problem Solving Fundamentals, you will learn to use a systematic approach to solve problems. In this program, you will face several problems in your organization and successfully use your problem solving skills in order to produce a positive outcome. Learn To Identify different ways problems can be handled. more...

Women in Leadership Developing a Leadership Path ...Employee Assistance Program representative because she is experiencing a conflict between the demands of her personal and professional lives. As a result, she feels frustrated and overwhelmed and believes that she is not fulfilling her personal and professional duties adequately. As an EAP counselor with a special interest in women's issues in the workplace, you must outline the steps Caroline more...

Employee Performance Resolving Conflict ...ation, your latest management software portfolio has been experiencing a high number of technical problems. It has come to your attention that Customer Support is handling an alarming number of complaints from customers who cannot access their stock portfolios. Unit 3: Conflict Between Employees (0.5 - 1 hour) Assess the conflict situation. more...

Essentials of Management Negotiating Skills In "Essentials of Management: Negotiation Skills" you will learn about the basic types of negotiations and the skills required to use them. You will also learn how to prepare effectively for negotiation by setting your goals and limits and applying logic. Because negotiation is essentially about communication, you learn about the value of mutual benefit and positional negotiation and other more...

Total Quality Management Implementation and Tools ...con International, a large toy manufacturer that has been experiencing a significant loss in sales over the last year. A recent study by the Marketing department has shown that cheap imports are flooding the market. To combat this, you have decided to focus on the quality of your products and to market their superiority. You are hoping to launch a TQM system to help you do this, but you need to more...

Managing Change Managing Yourself Through Change ...rocesses are and how to determine which phase a person is experiencing. You will also learn about the exploration phase of transition, including what emotions are commonly felt during this phase. Then the teaching moves to the new beginnings phase of transition, including what needs people have and what information is crucial during this phase. Finally, you will learn how to manage the new more...

ISO 9001 2000 Implementing Standards ... enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Learn To Identify requirements of Clause 4.2: Documentation Requirements. Identify requirements of Clause 5.1: Management Commitment and Clause 5.2 Customer Focus. Identify more...

360-Degree Feedback Series The 360-Degree Feedback Series includes the following courses: 360-Degree Feedback: Experiencing 360-Degree Feedback 360-Degree Feedback: Implementing a 360-Degree Feedback Program 360-Degree Feedback: Maximizing the Benefits of 360-Degree Feedback To review individual course descriptions, please return to the previous page and select the desired title(s).  more...