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The Ins and Outs of Capital Budgeting The Ins and Outs of Capital Budgeting Capital budgeting is an essential part of every company's financial management. It involves examining investment assets and deciding whether or not those assets will achieve the company's desired returns over an extended period of time. To effectively manage your company's finances, you must evaluate a number of factors in making investment  more...

Managing and Troubleshooting Desktop Storage and Settings Managing and Troubleshooting Desktop Storage and Settings Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot desktop storage and settings  more...

Managing and Troubleshooting Devices Drivers Local Security and User Logon Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot devices, drivers, local security, and user logon  more...

Installing Windows XP Installing Windows XP Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage Windows XP installations and upgrades  more...

Managing and Troubleshooting Network Protocols and Operating System Performance Managing and Troubleshooting Network Protocols and Operating System Performance Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot network protocols and operating system performance  more...

Managing and Troubleshooting Resources Managing and Troubleshooting Resources Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-271 Supporting Users & Troubleshooting a Windows XP O/S To explain how to manage and troubleshoot resources  more...

Resolving Issues with the Operating System and Office Applications Resolving Issues with the Operating System and Office Applications Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with the operating system and Office applications  more...

Resolving Issues with Outlook and Outlook Express Resolving Issues with Outlook and Outlook Express Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with Outlook and Outlook Express  more...

Resolving Issues with Hardware and Network Connectivity Resolving Issues with Hardware and Network Connectivity Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with hardware and network connectivity  more...

Resolving Issues with Internet Explorer Application Security and Security Inci Resolving Issues with Internet Explorer, Application Security, and Security Inci Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S To explain how to resolve issues with Internet Explorer and to configure application security  more...

Networking Protocols and Services in Microsoft Windows XP Networking Protocols and Services in Microsoft Windows XP Microsoft To explain how to configure networking utilities and IIS and how to manage the remote assistance and remote desktop utilities in Windows XP Professional  more...

Backup and Security Settings in Microsoft Windows XP Backup and Security Settings in Microsoft Windows XP Microsoft To explain how to recover from a backup and how to configure security settings in Windows XP Professional  more...

UNIX Shell Scripting Basics UNIX Shell Scripting Basics UNIX To explain how to create simple shell scripts using UNIX shell commands  more...

Oracle Database 10g Installing Oracle Database 10g Oracle Database 10g: Installing Oracle Database 10g Oracle To introduce the concepts of RDBMS and Oracle database administration, and explain how to install Oracle Database 10g software  more...

Oracle Database 10g Database Interfaces Oracle Database 10g: Database Interfaces Oracle To explain how to use SQL and SQL*Plus to access an Oracle 10g database and introduce other common database interfaces  more...

Oracle Database 10g Database Control and Storage Structures Oracle Database 10g: Database Control and Storage Structures Oracle To explain the fundamentals of Oracle database control and how to use tablespaces  more...

Oracle Database 10g Users and Security Oracle Database 10g: Users and Security Oracle To explain how to manage users, implement security, and audit database activity on an Oracle 10g database  more...

Culture and its Effect on Communication Culture and its Effect on Communication Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Regulatory Information ...elfare of individual employees. This one-hour course will explain how safety requirements for workplaces are established and how they are enforced. The training will also discuss important regulatory agencies and their jurisdictions. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss the scope and  more...

Heat Stress Recognition and Prevention Heat Stress Recognition and Prevention Each year more people in the United States die from extreme heat than from hurricanes, lightning, tornados, floods, and earthquakes combined. This course will discuss the effects of heat on your body, outline the risk factors for heat-related illnesses, and describe the associated treatments for each. This training will also explain several control  more...

Used Oil Management Used Oil Management Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different  more...

Taking Control of Your Stress ...actions to them and how you handle them. This course will explain how the signs and symptoms of stress could be of physiological, behavioral, and psychological nature and where these stresses can come from. This course reviews strategies for coping with stress and avoiding burnout. The course also covers how you can positively change your responses to stress once you are able to recognize how  more...

Java Programming with J2SE 5 Generics and Annotations Java Programming with J2SE 5: Generics and Annotations Sun To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 1.5 tool changes  more...

UNIX Shell Scripting Tools UNIX Shell Scripting Tools UNIX To explain how to use variables, operators, and text editing tools in UNIX shell scripts  more...

Networking and UNIX Name Resolution Networking and UNIX Name Resolution UNIX To explain how to secure UNIX systems from local and remote security threats  more...

Managing UNIX Clients Managing UNIX Clients UNIX To explain how to manage UNIX clients  more...

OracleAS 10g Managing Customized Topologies and Distributing Infrastructure Com OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Com Oracle To discuss common deployment topologies and to explain how to install and configure Oracle Application Server components to suit different needs  more...

OracleAS 10g Managing and Configuring Clusters OracleAS 10g: Managing and Configuring Clusters Oracle To explain how to manage and configure clusters in OracleAS 10g  more...

OracleAS 10g Tuning and Reconfiguring the Middle Tier OracleAS 10g: Tuning and Reconfiguring the Middle Tier Oracle To describe how to optimize the performance of Oracle Application Server components and to explain how to perform reconfiguration tasks in the Oracle Application Server middle tier and infrastructure  more...

OracleAS 10g Backup and Recovery OracleAS 10g: Backup and Recovery Oracle To explain how to perform backup and recovery procedures in OracleAS  more...

Solaris 9 Device and File System Management Solaris 9 Device and File System Management Sun To explain how to manage devices, to describe the file systems that Solaris supports, and to explain how to create a backup strategy  more...

Solaris 9 Naming Services Solaris 9 Naming Services Sun To explain the Solaris naming services and demonstrate how to use them  more...

Solaris 9 Systems Supervision Solaris 9 Systems Supervision Sun To explain how to monitor and troubleshoot Solaris systems  more...

Java Programming with Java SE 6 0 Generics and Annotations Java Programming with Java SE 6.0: Generics and Annotations Sun To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline generics in Java.  more...

CompTIA Server 2009 IT Environment CompTIA Server 2009: IT Environment CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A well managed network relies on accurate documentation, well designed policies, and efficient procedures. Understanding how to create good documentation, policies, and procedures can help ensure that a network is well run and that it can withstand the occasional crisis. Implementing these concepts at  more...

Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0 Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often  more...

IPV6 IPV6 To intoduce IPv6, explain its features, and discuss how it can be implemented.  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs Cisco TSHOOT 1.0: Troubleshooting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and  more...

Cisco Route 1 0 The OSPF Routing Protocol Cisco Route 1.0: The OSPF Routing Protocol Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0 Open Shortest Path First (OSPF) is one of the most commonly used IP routing protocols in today's networks. It is an open standard that is used by both enterprise and service provider networks. OSPF has several functions and five packet types to  more...

CompTIA Server 2009 Server Functions Network Essentials CompTIA Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or  more...

Writing for Technical Professionals Effective Writing Techniques Writing for Technical Professionals: Effective Writing Techniques Once you have planned the structure of a writing project, you need to plan your writing approach based on your target audience. You must take a different approach, for example, if instructing technical students how to implement a technology from the approach you would use to describe a technology's benefits to the general  more...

Creating Basic Presentations using PowerPoint 2003 Creating Basic Presentations using PowerPoint 2003 Microsoft To explain how to create basic presentations using PowerPoint 2003  more...

Running Broadcasting and Reviewing PowerPoint 2003 Presentations Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations Microsoft To describe how to run an effective PowerPoint 2003 presentation and explain how to broadcast and collaborate on presentations  more...

Creating Presentations using PowerPoint 2002 Creating Presentations using PowerPoint 2002 Microsoft To explain how to create presentations using PowerPoint 2002  more...

Oracle Database 11g Problem SQL Statements Oracle Optimizer Oracle Database 11g: Problem SQL Statements & Oracle Optimizer Oracle Oracle Database 11g helps to identify problem SQL statements using Oracle Optimizer and execution plans. This course discusses SQL statement processing and the role of the Oracle Optimizer and execution plans. It also explains how to generate and view execution plans using the DBMS_XPLAN package, the EXPLAIN PLAN command,  more...

Chinese Seasonal Approach to Health Understand the Chinese Seasonal Approach to Health. Designed for the beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a  more...

Client/Server Development and Remote Data Access in Visual Basic This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...

Safe Computing For Educators The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and  more...

Visual Studio .NET and ASP.NET Online Training ...ate an ASP.NET application Describe IIS application roots Explain how HTML and XML work in ASP.NET Visual Studio .NET and ASP.NET Using Server Controls Describe how server controls are used in ASP.NET Describe how Web controls are used in ASP.NET Set properties and handle events in Web forms Use the various Web controls and add them to forms .NET and ASP.NET Working with Validation and  more...

Windows Forms and ASP NET To explain how to create interfaces for windows applications with Windows Forms, and for web applications with Web Forms and ASP.NET  more...

Advanced ADO NET Programming To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET  more...

Advanced ADO NET Programming To explain how to modify DataSet data, update data sources, read and write XML data sources, and interact with ADO.NET  more...

Web Application Tracing and Debugging in VB NET To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

Printing Reporting Help Accessibility Localization and Globalization in VB To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application  more...

VBScript- Functions Core Objects and Classes To explain the purpose and syntax of the built-in VBScript functions and how objects and classes are implemented in VBScript  more...

Building and Modifying Web Sites in FrontPage 2002 To explain how to build and modify web sites using FrontPage 2002  more...

Enhancing and Managing Web Sites with FrontPage 2002 To explain how to enhance and maintain FrontPage 2002 web sites  more...

Importing and Working with Data in FrontPage 2003 To explain how to import web sites, create forms, and work with databases using FrontPage 2003  more...

Using Visual Studio NET to Deploy a Web-based Application To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application  more...

Office 2000 - Advanced Project To explain and demonstrate how to administrate and use advanced features of Project Central  more...

Windows Forms and Controls in C To explain how to work with Windows Forms and controls in C#  more...

Microsoft Office 2000 - Intermediate Project 2000 To explain and demonstrate how to customize projects and handle multiproject environments using Microsoft Outlook and Project Central  more...

Printing Help Accessibility Localization and Globalization in C To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application  more...

Web Application Tracing and Debugging in C To explain the use of tracing and testing in .NET web applications, and to outline how to perform interactive debugging in Visual Studio .NET  more...

XML Data Access in C To explain how to use the .NET Framework to manage XML data  more...

Styling Web Applications To familiarize the learner with style sheets and explain how to style a Web Form  more...

Creating and Using Components with ASP NET To explain how to create and use components with ASP.NET  more...

Tracking Users in ASP NET To explain how to track users of ASP.NET applications  more...

Installation and Performance Issues for ASP NET Applications To explain how to manage installation and performance issues for ASP.NET applications  more...

Integrating and Working with Unmanaged Code Using ASP NET To explain how to integrate and work with unmanaged code using ASP.NET  more...

Managing Upward Relationships Managing upward relationships is the art of consciously improving collaboration with superiors so that subordinate managers can reap the best personal and organizational results. Managers share the responsibility for managing the relationship with the top management and Board of Directors of the company. Taking advantage of that responsibility will strengthen motivation, productivity, and overall  more...

Interviewing Effectively The employment interview is at the heart of the recruitment process for most organizations, and successful interviews don't just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently as possible. This course shows you how to screen and manage the interview  more...

Microsoft SMS 2003 Planning the Hierarchy To explain how to design the site hierarchy and identify the considerations involved in capacity planning  more...

Microsoft SMS 2003 Planning Deployment To explain how to plan deployment of SMS 2003  more...

Microsoft SMS 2003 Installing and Configuring Sites To explain how to install and configure SMS sites  more...

Microsoft SMS 2003 Installing and Configuring Clients To explain how to install and configure clients  more...

Microsoft SMS 2003 Collecting Inventory and Software Metering To explain how to collect inventory and configure software metering  more...

Microsoft SMS 2003 Managing Collections Queries and Reports To explain how to manage collections, queries and reports in SMS 2003  more...

Microsoft SMS 2003 Distributing Software To explain how to prepare, manage, and monitor software distribution  more...

Microsoft SMS 2003 Using Remote Tools To explain how to use Remote Tools  more...

Microsoft SMS 2003 Maintaining SMS Systems To explain how to maintain SMS systems  more...

Designing an Exchange 2000 Model To explain how to analyze the design of an organization's administrative model and routing group topology  more...

Object-Oriented Analysis and Design with UML Exploring System Behavior To explain how to capture a system's requirements with use cases  more...

Windows 2000 - Storage and Printing To explain Windows 2000 storage, to demonstrate how to secure files and folders using EFS, and how to configure and manage disks and printing  more...

Windows 2000 Professional Up and Running To explain how to configure and use Windows 2000 printing, file system, mobility, and Internet features and options  more...

Cluster Maintenance and Troubleshooting in Microsoft Windows 2000 To explain how to perform maintenance on the cluster, troubleshoot cluster resources, and implement disaster recovery methods  more...

Using Metadata in J2SE 5 0 To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 5.0 tool changes  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

Managing Process Improvements Process improvement involves planning, implementation, and effective management to see the effort through from start to finish. Many organizations neglect the management phase, and, as a result, the effort ends up failing. How do you manage such a vast improvement undertaking? This course will explain who is responsible for managing process improvement, how to manage improvement effectively, and  more...

Cisco BCMSN 3 0 Configuring and Implementing WLANs To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...

Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...

Cisco BCMSN 3 0 Configuring and Implementing WLANs To explain how to use Cisco Systems utilities to configure the Cisco WLAN client, distinguish between autonomous and lightweight WLAN implementations, and explain how to configure autonomous and lightweight Cisco WLAN solutions.  more...

Cisco BCMSN 3 0 Implementing Trunks and the Virtual Trunking Protocol VTP To explain the procedure for configuring both 802.1Q and ISL trunking between two switches, how VLAN configuration of switches within a management domain can be automated with VTP, and identify common VLAN configuration errors and explain the solutions to those errors.  more...

Setting up a Site and Adding Content in Dreamweaver MX 2004 To explain how to set up and add content to a web site in Dreamweaver MX 2004  more...

Importing and Working with Data in FrontPage 2003 To explain how to import web sites, create forms, and work with databases using FrontPage 2003  more...

Developing EJBs To describe the Enterprise JavaBean (EJB) component model and to explain how to create EJBs  more...

Java Programming with J2SE 5 Generics and Annotations To explain what metadata is and how it can be used to provide annotation source to third-party tools and to outline J2SE 1.5 tool changes  more...

Firewalls and VPNs To explain how firewalls and VPNs facilitate network security  more...

Developing Servlets To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create servlets, and to explain how they fit into the web tier of the J2EE platform  more...

Developing JSPs To outline the relationship between JavaServer Pages (JSPs) and servlets, to describe how to create JSPs, and to explain how they fit into the web tier of the J2EE platform  more...

Firewalls and VPNs To explain how firewalls and VPNs facilitate network security  more...

Firewalls and VPNs To explain how firewalls and VPNs facilitate network security  more...

Setting up a Site and Adding Content in Dreamweaver MX 2004 To explain how to set up and add content to a web site in Dreamweaver MX 2004  more...

Importing and Working with Data in FrontPage 2003 To explain how to import web sites, create forms, and work with databases using FrontPage 2003  more...

CISSP Domain Access Control To introduce access control concepts and methodologies and explain how they're implemented and administered in a centralized or decentralized environment; to prepare candidates for one of the ten knowledge domains assessed in (ISC)2's CISSP certification exam  more...

Data Storage in Oracle9i To describe the data storage structures in an Oracle9i database and explain how to manage them  more...

Oracle Network Configuration in Oracle9i To explain how to configure client/server Oracle Net Services and a Shared Server for an Oracle9i database  more...

Maintaining DB2 UDB Data Consistency To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database  more...

Managing a DB2 UDB Server To explain how to manage a DB2 UDB server  more...

Monitoring a DB2 UDB database To explain how to monitor a DB2 UDB  more...

Managing Disaster Recovery in a DB2 UDB Database To explain how to use the DB2 UDB disaster recovery utilities  more...

Security in a Microsoft SQL Server 2000 Environment To explain how to plan and implement security on a SQL 2000 database  more...

Backing Up SQL Server 2000 Databases To explain how to back up SQL Server databases  more...

Monitoring SQL Server 2000 Performance To explain how to monitor SQL Server for optimal performance  more...

Availability Features in Oracle9i To explain how the new features of an Oracle9i database support the maximum availability of a database  more...

The Process of Negotiation "Let us never fear to negotiate. But let us never negotiate out of fear." What do you think John F. Kennedy was thinking about when he spoke these words? Have you ever felt fearful while negotiating? Negotiating is unavoidable. It is a natural part of life, like the emotion of fear. Understanding that fear is a form of stress can help explain why it can crop up during the negotiation process if  more...

Inbound Call Center Technology Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how  more...

Brand Management Developing a Brand Strategy ... answer their questions about defending brand equity, and explain how a brand vision is created. Unit 2: Developing Brand Equity (0.5 - 1 hour) Identify the factors you should consider when building a brand extension. Sequence the steps for creating a secondary brand. Identify reasons for using secondary brands.  more...

Brand Management Integrated Marketing Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...

Sales Skills Gaining Customer Commitment ...d on his or her stage of need. Explain how your product or service meets the key issues. Manage a client's anxiety by speaking plainly, asking for feedback, and sharing success stories. Complete the five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and  more...

Competitive Intelligence Implementing a Competitive Intelligence System Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...

Oracle Database 10g Administration Workshop II Part 2 This course will teach learners to use RMAN and explain the various RMAN commands. Diagnostic sources, non-critical recovery, and incomplete recovery concepts are also covered in this course. Learners will also learn how to perform incomplete recovery. Learn To: Match various RMAN commands with their features. Distinguish between the methods for issuing RMAN commands. Identify  more...

SAP R 3 CO Activity Based Costing ... possibilities supported by activity-based costing and to explain how the available functions can be used. The user will also be given the basic information required to carry out day-to-day chores within the SAP R/3 System. L earn To: Tasks and Objectives of Activity Based Costing. Activity Based Costing in the R/3 System. Master Data for Activity-Based Costing.  more...

Oracle8 Performance Tuning Managing Memory and Disk I O Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...be the types of services provided by NetBIOS over TCP/IP; explain how the HOSTS file resolves a host name to an IP address on local and remote networks; install and configure a WINS server; backup and restore the WINS database; explain the Windows NT browsing service; describe the domain logon, account password changes, and domain synchronization process; integrate DNS with WINS Lookup and  more...

Oracle8i Performance Tuning Managing Memory Disk I O Course Overview This course is the second in a three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Diversity Diversity in the Workplace Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and  more...

Self Development Increasing Your Assertiveness In Self-Development: Increasing Your Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...

Cross Cultural Business Comm Understanding Cultural Differences Cross-Cultural Business Communication: Understanding Cultural Differences offers students the information they need to understand the basics of cross-cultural business communication. The program provides information about the volume, pitch, and rate of speech that should be used when communicating cross-culturally. Cultural differences in nonverbal and written communication are also explained.  more...

Economics The Principles of Economics ...fy three types of economic system. Explain how gains from trade are made. Name the three properties of economic goods. Identify two types of economic inflation. Identify some typical causes of unemployment. Simulation Overview: In this simulation, you will  more...

Economics Basic Concepts in Microeconomics Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. Learn To  more...

Economics Foundations of Macroeconomics ...ize how to interpret the CPI. Explain how gains from trade are made. Recognize how the Federal reserve implements monetary policy. Describe the effects on inflation of adjusting the money supply. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment Options  more...

E-mail Etiquette Writing Effective E-mail Messages E-mail Etiquette: Writing Effective E-mail Messages teaches students how to write effective e-mail messages. The program covers the differences between writing online and traditional paper-based writing, how to achieve your e-mail message objectives, the importance of using correct punctuation, how to construct effective sentences and paragraphs, and how to edit your e-mail messages. The program  more...

Listening Skills The Fundamentals of Listening This course highlights general benefits and misconceptions about listening as a means of introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by  more...

Customer Relationship Mgt Implementing CRM ...y of implementing CRM. Your goal for the simulation is to explain how CRM can help The Glen achieve its goals and identify ways that the organization can modify expenditures to ensure a customer-focused effort. Unit 2: Preparing to Implement CRM (0.5 - 1 hour) Identify the roles of a CRM implementation team. Identify the members of a CRM  more...

Workplace Aggression Recognizing Aggressive Behavior In Workplace Aggression: Recognizing Aggressive Behavior, participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of  more...

Workplace Aggression Taking a Proactive Approach In Workplace Aggression: Taking a Proactive Approach, participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression, and how to establish a workplace aggression policy. In addition, they will learn how to use preventive hiring techniques to eliminate workplace  more...

Exit Interviewing Skills Preparing for an Exit Interview Exit Interviewing: Preparing for an Exit Interview offers the student an overview of the purposes and types of exit interviews, how to set up exit interviews, and how to conduct them. The program covers who, when, and where the interviews should be conducted, as well as how they should be structured. It also covers guidelines for interviewing effectively, steps to prepare for exit interviews,  more...

Exit Interviewing Skills The Termination Process Exit Interviewing: The Termination Process covers how to monitor and guide your employees' performance, as well as how to terminate employment lawfully. The program also covers how to explain performance standards to employees, how to document performance and misconduct issues, and how to improve employees' performance. In addition, it teaches how to discipline employee misconduct, prepare for a  more...

360-Degree Feedback Experiencing 360-Degree Feedback 360-Degree Feedback: Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback, the benefits of using 360-degree feedback, and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information  more...

360-Degree Feedback Implementing a 360-Degree Program ... Train 360-degree feedback raters. Explain how to avoid rating biases. Identify the types of information a training program for ratees should include. Simulation Overview: In this simulation, you are the Human Resources Manager of Icon's San Francisco Computing Hardware and Software Division, and you are  more...

Employee Performance Providing Feedback Employee Performance: Providing Feedback helps managers and employees develop the skills needed to give constructive feedback-both praise and criticism-to subordinates or peers. They learn the role feedback plays in improving performance and when and how to deliver feedback so that it can be 'heard' by the recipient. Learn To Use proven processes for giving  more...

Correcting Performance Problems Addressing Performance Problems In Correcting Performance Problems: Addressing Performance Problems, you will learn a process for conducting effective feedback sessions with employees who have a performance problems. You will also learn guidelines for explaining to employees the impact of their problem behavior. In addition, you will learn the correct way to address negative employee responses, as well as how to respond when to  more...

Coaching Applying the Coaching Process In Coaching: Applying the Coaching Process, you will learn how to establish coaching objectives, identify the best opportunities to coach, and communicate your goals and expectations to your employees in a clear and effective manner. You will also learn how to differentiate between performance goals and long-term goals, implement an appropriate reward system, and monitor your employees'  more...

Business Ethics Ethical Decision Making In Business Ethics: Ethical Decision Making, you will learn about ethical dilemmas in business and a decision making process for solving them. You will also learn barriers and consequences to consider when making ethical decisions and the process for blowing the whistle when unethical situations arise. Learn To Identify common influences in the decision-making  more...

Project Management Project Integration Management In Project Management - Project Integration Management, you will learn the seven constituent processes involved in Integration Management, as well as how to develop a preliminary project scope statement and a project management plan. You will also learn the inputs, tools, techniques, and outputs of managing, monitoring, and controlling project execution. Finally, you will learn about integrated  more...

Team Participation Resolving Conflict in Teams ...issues that provoke team conflict. Explain how team conflict can be beneficial or detrimental. Describe how power influences team conflict. Clearly define the responsibility inherent in power. Simulation Overview: In this simulation, you will be meeting with Don Hamilton and  more...

Team Participation Decision Making in Teams ...itate the decision making process. Explain how groupthink impedes decision making. Use the fundamental steps for decision making. Identify the benefits of consensus. Simulation Overview: In this simulation, you will be meeting with the Vice President of Marketing, a Product  more...

Principles of Marketing Writing a Marketing Plan Principles of Marketing: Writing a Marketing Plan offers the student an overview of the elements of a marketing plan, covers the processes used to develop marketing objectives and strategies, and covers how to create a marketing plan. The program also details how to write, present, execute, and evaluate a marketing plan. Learn To Determine your product's market  more...

Cross-Functional Teams Goal Setting in a Cross-Functional Team Cross-Functional Teams: Goal Setting in a Cross-Functional Team covers the elements and structure of cross-functional teams and how cross-functional teams can set goals. The program also covers the characteristics of cross-functional teams, how they are formed and managed, and the causes for success or failure. In addition, the program touches on how steering committees and sponsors support  more...

Brand Management Building Brand Equity Brand Management: Building Brand Equity explains how brand management affects other functions in an organization, how marketing mix components can help build brand equity, and how to position a brand effectively in the marketplace. The program also details the stages for developing brand equity, the benefits brand equity provides, and the importance of maintaining brand equity. Learn To  more...

Essentials of Business Law Contract Law ...y third party contract rights. Explain how to avoid contract illegalities. Determine if a contract is valid. Audience Managers, supervisors, or team leaders who want to gain a basic knowledge of Business Law and how to apply it in a working business environment. Deployment Options e-Learning Accreditation NASBA credits: 3  more...

Managerial Leadership Leading Through Change Managerial Leadership: Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems  more...

Frontline Leadership Preparing to Lead Frontline Leadership: Preparing to Lead offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better relationships with difficult  more...

Executive Level Leadership Becoming an Executive Leader ...impact on executive level leaders. Explain how executive level authority can influence an organization. Explain how executive level authority can affect an individual employee. Identify the political factors that influence leadership. Simulation Overview: As a Senior Marketing  more...

Mentoring Using a Mentor to Your Advantage Mentoring: Using a Mentor to Your Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing  more...

Organizational Behavior Organizational Dynamics for Individuals Organizational Behavior: Organizational Dynamics for Individuals defines organizational behavior and identifies the variables and characteristics that influence an individual's behavior in the workplace. Learn To Identify OB dependent variables demonstrated by an employee. Identify types of power. Avoid  more...

Organizational Behavior The Organizational System Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Learn To • Identify the elements of structure that affect organizational  more...

Identifying Your Hazardous Waste Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from RCRA  more...

8 Hour RCRA Refresher CA The RCRA 8 Hour Refresher course is designed for Environmental Professionals who want to maximize their compliance efforts for health and safety in the workplace. The RCRA Refresher (CA) course covers various types of hazardous waste that may occur at work sites and suggest precautions and protective measures to reduce or eliminate these hazards. Throughout the 8 hour Refresher course, we will  more...

Spanish- Introduction to OSHA and OSHA Act ...cribe the Occupational Safety and Health (OSH) Act Explain how the General Duty Clause affects employers Identify the different types of OSHA violations Explain how OSHA conducts inspections Understand OSHAa ™s requirements Understand employersa ™ and workersa ™ rights REGULATORY REQUIREMENT: Please see the state/ regulatory requirement  more...