Instructor Led Exploring Behaviours Training
Exploring Behaviours Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...onships
How to be an effective team member
Module 4 - Exploring Behaviours
Behaviour types
How to respond to an aggressive client:
Non-assertive (passive) behaviour
Assertive behaviour
Act assertively on the job
Consequences of conflict
Negative attitudes
Worry
Module 5 - Face to face Listening Techniques
Active listening Skills
Telephone techniques
Voice quality & stereotyped
more...
