Instructor Led External Training Classes

Korn Shell Programming ... when to use ksh * Integrating KornShell scripts with external applications and tools * Typical KornShell applications * Differences between ksh88 and ksh93 * Benefits of KornShell vs. other shells KORNSHELL FUNDAMENTALS Shell script elements * Commands and comments * Defining exit values Conditional program execution * Applying if and case statements * more...

American Heart Association Heartsaver CPR Description The Heartsaver CPR Course teaches CPR and relief of choking in adults and children, and Infant CPR and relief of choking, and use of barrier devices for all ages. HeartSaver Adult/Child CPR Optional: Adult/Child CPR with Mask Infant CPR and Choking Infant CPR with Mask Automatic External Defibrillator (AED more...

Basic Life Support for the Healthcare Provider - Refresher Certification The BLS for Health Care Providers course covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED). more...

Basic Life Support for the Healthcare Provider - New Certification The BLS for Health Care Providers course covers core material such as adult and pediatric CPR (including two-rescuer scenarios and use of the bag mask), foreign-body airway obstruction, and automated external defibrillation (AED). more...

Client Relationship Management By the end of this 3-day client relationship management course, you will be able to: * Establish productive relationships with your internal or external clients * Commit to mutual goals with the client * Plan for results collaboratively with the client * Provide ongoing support to the client * Assess the consulting relationship more...

Strategic Planning 101 ...ceeding through significant changes in their internal and external environments. Strategic plans are designed to capture information about these changes and to create a method for adapting the organization to the "brave new world." This training, which can last one, two, or three days, gives people the tools to develop a responsive mission statement, to identify and quantify strategic more...

Automated External Defibrillation, Medical Gas (Oxygen Therapy) ...ion. It as long been established that access to Automated External Defibrillation, and Oxygen Therapy at the time of a cardiac arrest can greatly improve the chances of survival for a casualty. Many organisations, especially those with large numbers of staff and visitors have now concluded that on both moral and ethical grounds the inclusion of these resources and the adequate training of more...

NLP Training Dubai: Neuro Linguistic Programming: Strategies for Excellence at Work & Life ...eneralizations and Distortions Managing Your Internal and External Dialogue Challenging Your Own Personal Limitations Hypnotic Language and Its Business Applications Mind-reading Techniques Using Metaphors Creatively Programming and Modeling Skills Modeling in Business The Importance of Modeling in Tapping Our Inner Potential Understanding Our Neurological Levels of Change Leading with NLP more...

Certified Training Professional ' This program is designed for Training and development professionals involved in the process of training needs analysis, coordinating and organizing training programs, and evaluating the results of training. This program is worth 25 NASBA CPE?s. Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the more...

Certified Training Professional ' This program is designed for Training and development professionals involved in the process of training needs analysis, coordinating and organizing training programs, and evaluating the results of training. This program is worth 25 NASBA CPE?s. Identify the strategic significance of training through particular emphasis on aligning training with strategy, marketing training within the more...

Advanced Public Relations ... work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with more...

Public Relations and Media Skills ... work involves contact and interaction with the internal/ external public, particularly managers and supervisors in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Analyze and assess the latest public relations concepts and strategies in a variety of contexts. Appraise certain public relations techniques and approaches more...

Advanced Public Relations ... work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with more...

Advanced Public Relations ... work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with more...

Advanced Public Relations ... work involves contact and interaction with the internal/ external public, particularly in the areas of personnel, marketing, sales, training and administration. This program is worth 25 NASBA CPE?s. Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with more...

Fast Closing Monthly and Year-end Accounts ' This program is designed for Accountants, finance managers, financial controllers, management accountants, general ledger accountants, accounts receivable and accounts payable accounts, senior accountantsand assistant accountants. Prerequisites: None. This program is worth 25 NASBA CPE?s. Appreciate the importance of fast closing on company-wide operations. Develop closing processes and more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high more...

Certified Administration and Office Management Professional ' This program is designed for Administrators, assistant administrators, executive secretaries, existing or prospective office managers/senior administrators and supervisors of junior level employees. This program is worth 25 NASBA CPE?s. Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle more...

The Professional Executive Assistant PA ' This program is designed for Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers. This program is worth 25 NASBA CPE?s. Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high more...

The Customer Service Mindset This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

The Customer Service Mindset This program is designed for All managers, supervisors and employees whose duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE s.Analyze basic behavioral patterns of different customers personality profiles.Practice the skills for dealing with customers and handling their complaints.Understand the concept of service mindset and ways of more...

Fast Closing Monthly & Year-End Accounts Objectives: By the end of the program, participants will be able to: Appreciate the importance of fast closing on company-wide operations. Develop closing processes and document how-to tasks. Improve understanding of departmental requirements for financial reporting. Provide faster and accurate data for monthly and year-end closing. Enhance communication with internal and external clients. more...

The Professional Executive Secretary Objectives: By the end of the program, participants will be able to: Practice advanced administration and secretarial techniques. Learn modern concepts and strategies related to the job, in order to carry out responsibilities with a high degree of skill. List the main causes of stress and the techniques needed to control them. Prepare a meeting agenda and take minutes accurately. Improve more...

Certified Administration & Office Management Professional Objectives: By the end of the program, participants will be able to: Define and understand the role of the office manager / administrator. Acquire time management skills required for better office productivity. Handle telephone calls properly and professional'y. List the main causes of stress and the techniques needed to control them. Learn communication strategies needed for carrying out more...

Advanced Public Relations Objectives: By the end of the program, participants will be able to: Practice the key communication skills and techniques which are essential for performing their public relations duties. Demonstrate a better understanding of how to communicate effectively with the internal and external publics of the organization. Play an active role in supporting the image and reputation of the organization. more...

The Customer Service Mindset ...e duties involve contacting and dealing with internal and external customers. This program is worth 15 NASBA CPE's. Instructor: A bilingual (English/Arabic) consultant facilitates the program. Fees in US$: Per participant 2,100 Frequent nomination 1,890 Fees are inclusive of coffee breaks and buffet lunch daily One extra free place for every 3 paid nominees Program Outline:  more...

Spring Framework Workshop in Bangalore ,Spring training ...be 2days (2 * 9 hours ); Workshop will be conducted at an external venue which has corporate environment. Every participant will have a single computer which has internet connection also. Maximum number of participants is 20 . Workshop is totally practical and the participant will be working out examples parallelly with the trainer . Course fee is very less compared to the current market more...

JMeter Advanced Training Course This course deals with advanced web application testing techniques. It focuses on full automation, scripting, integrating tests with external data source. more...

The European Union s Sarbanes-Oxley Act (E-SOX) ...f directors, senior managers and executives, internal and external auditors and management consultants. The course is highly recommended to managers and professionals from: * Internal Audit * Internal Controls * Compliance * Operations * Risk * IT * Legal Duration: 2 Days, 09:00 to 17:00 Course Synopsis: Introduction * From the Sarbanes Oxley Act more...

Agile Development Software has become an inherent part of business organizations as well as equipments and devices. In the past operational efficiency played a crucial role in business success and software applications helped in achieving it. But the need of business in the current scenario and in future will be to develop capabilities to quickly adapt to constantly changing business environments. The ability to more...

Excel VBA Advanced This course has been created for VBA developers who want to learn advanced topics and use VBA macros in the most efficient way. The course deals with object oriented programming, advanced VBA functionality and integration with external libraries and data sources. more...

Building and Nurturing Partnership with Vendors/Customers OBJECTIVES To address the needs of all those participants to work in teams. To make collaborative efforts beyond the teams. To sustain excellent cooperation with customers and vendors. Shaping and fine-tuning relationships within the team, outside the team, with internal and external customers. more...

Staff Retention Strategies 1. Increasing quality of external candidates 2. Containing costs 3. Achieving greater return on investments 4. Increasing diversity through innovation 5. Proper utilisation of talent and skills more...

Collaboration and Communication This program provides individuals and teams with the opportunity to experience collaboration across both internal and external boundaries. Working both within groups and across groups, participants build awareness of the: Importance of cooperation Challenges inherent in inter-team communications Significance of creating and sustaining effective partnerships. more...

PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011 ...tages to all organisations needing to conduct internal or external audits of quality and/or environmental management systems or to manage an audit program. The analysis covers the entire audit process, from expressing the needs until the following audit result and corrective action. Provide a know-how approach for managing the audit process, including initiating meetings, auditing, concluding more...

Professional Services Program (PS) At the heart of the PS program are courses helping people to better frame their business context, listen to client needs, facilitate to consensus, articulate value, collaborate and present solutions with confidence! Workshops (10 days): The Professional s Toolkit Creating Valued Solutions Making the Business Case Collaborative Consulting Presentations That Count In many companies, the job of more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...th the personal and the process needs of the internal and external client. Students learn to implement easy to use models for working with customers who are disgruntled and who have had service disruptions. It focuses on internal communication to keep team members aware of key client concerns. The workshop employs practice exercises and role-plays including a benchmark to assess a more...

CUSTOMER SERVICE SKILLS WORKSHOP ...s both the personal and process needs of the internal and external client. Students learn to implement easy to use models for working with customers who are disgruntled and who have had service disruptions. It focuses on building internal communication to keep team members aware of client concerns. The workshop employs practice exercises and role-plays including a benchmark to assess a more...

TIME MANAGEMENT FOR SALES WORKSHOP Salespeople are tasked with many of the same administrative responsibilities as the rest of the team. But, they also must produce revenues! The number one complaint that salespeople make is that they do not have enough time in their schedules to do what they are being paid to do: SELL. This course directly addresses the challenges that salespeople deal with as they try to better manage their more...

PRESENTATION SKILLS WORKSHOP ...ng and delivering a powerful message to both internal and external clients. It is one of toughest courses that a participant can take, but yields the highest results. The course will build participants skill selling, informing, motivating, or building consensus with an internal audience. This highly interactive workshop focuses on audience styles, structuring the message, delivery skills, more...

Microsoft Excel Advanced ...arge amounts of data. Import data from and export data to external databases. Use Goal Seek and Solver to perform what-if analysis; and use custom scenarios, advance custom views and pivot tables to manage large worksheets. Run and record macros to automate complex or repetitive tasks. Publish a worksheet as an interactive Web page. Apply financial formulas and array formulas in Data Tables to more...

Financial Modelling Fundamentals f you want to improve your understanding and use of Excel as an important tool to work more efficiently then this is the course for you! This two-day interactive workshop will give your Excel knowledge a kick-start, as we work through the key functions and applications for the financial sector. The focus during the course will range from file management and presentational features to more more...

Performance Appraisal Training Course This intensive 2 day course is aimed at managers, supervisors, human resource officers and those who are responsible for and conduct performance appraisals. Delegates learn how to devise the competency framework for the appraisal based on a job analysis, how to design appraisal forms and questions, and how to avoid appraisals which are ultimately meaningless due to endorsement of middle responses, more...

Interpersonal & Organisational Communication Training Course ...portance of effective communication for both internal and external organizational success. There is a strong focus on the dynamic, interactive nature of communication and the concept and importance of non-verbal communication is introduced. We will consider both formal and informal means of communication and the process of active listening in order to enhance and facilitate this process. The more...

Managing conflict at work Training Course ... and lower level staff and between the front-line and the external environment - the client/customer. This one-day event tackles conflict and provides attendees with a toolbox of skills for reducing, managing and negotiating conflict. The course has been designed to be applicable to any level of employee within an organization and, in fact, the more that different levels are represented, the more...

PHP MySQL Training ... Inline Styles The span Element Embedded Styles External Style Sheets Building a Style Sheet Stylish Headings Mix of Styles Contextual Selectors Group Styles Class Selectors Styling Partial Text using Span Shaping Up with CSS Block-level Elements vs Inline Elements Sizing Up the Blocks Adding Borders to Block-level Elements Shaping and Sizing more...

HTML Training ... Inline Styles The span Element Embedded Styles External Style Sheets Building a Style Sheet Stylish Headings Mix of Styles Contextual Selectors Group Styles Class Selectors Styling Partial Text using Span Shaping Up with CSS Block-level Elements vs Inline Elements Sizing Up the Blocks Adding Borders to Block-level Elements Shaping and Sizing more...

Dreamweaver Training Chicago ...log Box Types of Style Sheets Exporting and Linking External CSS Files The CSS Styles Panel Creating Type Selectors Creating ID Selectors Creating Class Selectors CSS Rollovers with Pseudo-Classes Typography Formatting Text with the Property Inspector What Measurement Should I Use? Managing White Space with Margins, Padding, and Line Height Using Font more...

CSS Training ...h Style Sheets Embedding a Style Sheet Importing an External Style Sheet Importing Multiple Style Sheets Linking to an External Style Sheet Managing Style Sheets Selectors and the Cascade Understanding Selectors Using ID Selectors Using Class Selectors Using Grouped Selectors Using Descendant Selectors Looking for the Sources of Styles Resolving Style more...

Access Training - Chicago ...o Delete Field How To Change Data Type Unit 7: Get External Information How To Import Table How To Link Tables Unit 8: Managing Relationships How To Delete Table Relationship How To Create Table Relationships Unit 9: Creating Select Queries How To Create Queries Quickly Unit 10: Controlling Queries Output How To Open / Switch Query To Design View  more...

Plumbing, Saintary and Fire_Fighting ...d Calculations o Water Storage and Pumping Calculations o External Water Supply System a. Domestic Water Supply System b. Fire Water Supply System o Internal Water Supply System c. Cold Water Supply Flow System d. Hot Water Supply Flow System e. Hot Water Return Flow System o Water Supply Schematic Layout o Water Supply Pipe Sizing Calculations a. Sizing of Cold Water Supply Piping network more...

JSF in Action: JavaServer Faces with Ajax, Shale and Facelets This JSF course, developed by JavaServer Faces in Action (In Action) author Kito Mann, begins by explaining what JavaServer Faces is, and how it relates to Struts and other web frameworks currently on the market. You will learn about key JSF concepts, and some of the architectural principals behind the framework. The course is a mixture of lecture and labs, including an in-depth case study. After more...

Adult CPR Gain knowledge and skills necessary to prevent, recongnize, and provide basic care for injuries and sudden illnesses until advanced medical personnel arrive and take over. This course covers first aid, adult CPR, and use an Automated External Defibrillator, or AED. more...

NetObjects Fusion Part II Learn about advanced media for the Web, the scripting window, data publishing and advanced frames & navigation. Incorporate external HTML, autoforms, message boards and much more. more...

Software Testing Strategies and Planning This training program is only for Corporate and it is tailor-made for each specific need. more...

3ds Max - Mental Ray Course Summary * Introduction & Overview * Simple Lighting and Rendering * Lighting an Interior with Artificial Light * Lighting an Interior with External Light * Lighting an Exterior Scene * Using Image Based Lighting * Animation for Large Scenes more...

3ds Max - V-Ray Course Summary * Introduction & Overview * Simple Lighting and Rendering * Lighting an Interior with Artificial Light * Lighting an Interior with External Light * Lighting an Exterior Scene * Using Image Based Lighting * Animation for Large Scenes more...

Flash CS3 - Advanced Actionscript - Adobe Authorised Training Flash CS3 Advanced Design provides Flash designers with prior ActionScript experience the knowledge and hands-on practice they need to build more flexible and dynamic design-based Flash content. This course focuses on teaching students more advanced ActionScript topics that will remove a reliance on Timeline-based visual tools. Students will learn to generate dynamic design and navigation elements more...

Sarbanes Oxley and Basel II Training: Impact on IT and Information Security - 5 days ...by supervisory authorities Role and responsibilities of external auditors Supervisory lessons learned from internal control failures Internal Controls - COSO The Internal Control Integrated Framework by the COSO committee Using the COSO framework effectively The Control Environment Risk Assessment Control Activities Information and Communication Monitoring  more...

Basel II Training - 3 days ...by supervisory authorities Role and responsibilities of external auditors Supervisory lessons learned from internal control failures Operational Risk What is operational risk Legal risk Information Technology operational risk Operational, operations and operating risk The evolving importance of operational risk Quantification of operational risk Loss categories and more...

Customer Service Excellence ...satisfaction? Regardless if the customer is internal or external, every interaction should be handled professionally with respect, expedience and competence. Allow us to help you develop a service culture, which sets you apart from the competition. The Customer Service Excellence program will guide participants through: - Understanding the Value of Customer Service - Recognizing External more...

Focus on Facilitation Certification Focus on Facilitation Four-Day Certification In this intensive workshop, candidates learn how to teach future participants the nature and uses of selected de Bono tools, then work in groups to combine the tools to produce various outcomes. Those who earn their certifications will be the first trainers qualified to teach the End-User workshop. It's a ground-floor opportunity. This more...

Building Customer Satisfaction This course will introduce you to the Total Customer satisfaction quality cycle through the excellence service flow. Participants will be equipped with the knowledge, skills and feedback mechanisms necessary to accurately understand and improve effective partnership with internal/external customers. Participants increase their personal effectiveness by learning and applying critical customer more...

Fighting Fires Without Burning Bridges Interactive course teaching: - Negotiation is not a competitive sport - Preparing for effective internal and external negotiations - Collaborative decision-making among corporate tribes - Using both the walking-in and dynamic BATNA to measure the balance of power and benefits of a given negotiating - Understand that information is the fundamental asset in negotiation - Recognize that successful more...

Computer Support Specialist ...r I/O Devices  Extended Portable Computer I/O Devices External Devices for Portable Devices Networking  An in-depth study of networking with Windows XP.  Network Hardware Resource Sharing Networking with Windows XP Wide Area Networking with Windows XP Connecting to the Internet Applying lessons learned from networking with Windows XP to Windows 2000.  Network more...

Ideas Powerhouse To enable team members to respond creatively to organisational and external challenges and generate fresh ideas to motivate themselves, the teams they belong to and their clients or service users. more...

Conflict Management Skills ...participants who may be dealing with conflict from either external customers, internal customers or within their team. It is a highly practical course and participants learn through a range of training approaches including short demonstrations, skills practice, reflection and discussion. PowerPoint is used minimally! Recent participants included: Security Guards, Care Workers, Nursing