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Excel 2002 Advanced ... Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View Sorting Data Then By Sorting Using AutoFilter Using Custom AutoFilter The Data Form Dialog Box Changing A Record Deleting A Record Disabling AutoFilter Removing Filters Advanced Filters Saving Your Work  more...

Introduction to Auditing Introduction to Auditing Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a  more...

Introduction to External Auditing ...External Auditing Do you know what external auditing is and why it's important? Do you know that external auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices. You will also learn some of the major legal  more...

Principles of External Auditing ...External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can expect to  more...

HR s Strategic Role in the Organization HRCI SPHR ...he result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who  more...

First Aid Automated External Defibrillator ...External Defibrillator The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any  more...

Discover Access 2007 Level 3 ... Data Import Data Into A New Table Link To External Data Link To Another Access Database Table Working With Linked Tables Export Data From Access Exporting Data Export Data QUIZ 3. MANAGE AN ACCESS DATABASE File Formats & Compatibility New Access 2007 File Format Saving An Access 2007 Database In  more...

Discover Excel 2007 Level 3 Discover Excel 2007: Level 3 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Managing Database Objects in Oracle Database 10g Managing Database Objects in Oracle Database 10g Oracle To demonstrate how to create external tables and to use the data dictionary views in Oracle 10g  more...

Function Activities ...r organization, both internally to your users and to your external customers. This course covers the high level and low level roles of the Application Management function within the organization, and the objectives of Application Management. This course also details both the generic and specific activities that are part of the Application Management function. This course will assist the learner  more...

Listening Essentials Improving Your Listening Skills Listening Essentials: Improving Your Listening Skills There are many factors and variables that influence the way we listen. Listening to understand and being able to truly identify what is being said to you is often easier said than done. Internal and external roadblocks can interfere with how we listen and interpret the information communicated to us. In this course, you'll discover how  more...

Stakeholders and the Communications Management Plan ... manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within their organizations. That speaks volumes about the important role of communication to a project. When communications break down, projects fail. When communications are good, the project is more likely to achieve its objectives. Healthy project  more...

Managing Projects within Organizations ...nvironment, the project's stakeholders, both internal and external, and many other aspects of the context in which the project is carried out. Understanding this context is critical to good planning and good decision making as the project progresses toward achieving its objectives. This course provides an overview of the project management discipline as outlined in A Guide to the Project  more...

Intellectual Property Overview ...unicating the company's identity or ideas to internal and external customers. How do employees perform this function effectively? This course explains the basic types of intellectual property, the legal protections in place, and the potential consequences of violating intellectual property laws. This course was developed with subject matter support provided by the Labor, Employment, and  more...

Working for Your Inner Boss Personal Accountability ...r criticism. On another level however, the judgment of an external boss isn't enough to make a job personally fulfilling and rewarding. That's something all employees of an organization decide for themselves. Everyone who works must also answer to an inner boss, a personal, internal voice that provides guidance on whether a job is worth doing and whether it is done well. Accepting personal  more...

Code of Conduct Company Template ...hin the course template, each topic features a link to an external document containing a generic Code of Conduct policy statement and sample questions about that policy statement. We recommend that you replace these generic items with your company's own Code of Conduct policy statements and modify the questions and supporting content accordingly. SkillSoft's Custom Development Solution Team is  more...

Internal Customer Service ...ompany, everyone knows they are responsible for excellent external customer service, but who meets the needs of internal customers? Whether you realize it or not, when you do things to help other people within your company do their jobs better, you are providing internal customer service. Internal customer service occurs every time you or a colleague requires information or a service from  more...

Excel XP Proficient Expert ...ilters - Use AutoFilter - The Advanced Filter Query External Sources - Use The Query Wizard - What Is XML? - Create A Web (XML) Query Use What-If Analysis - Using Scenarios - Create & Display Scenarios - Create A Trendline Data Analysis & PivotTables - PivotTables & PivotCharts - Create A PivotTable - Modifying A PivotTable - Create A PivotChart Collaborate With  more...

ITIL reg and the Service Lifecycle ... Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have the capabilities to manage these services and good practices  more...

Identifying Your Customers Expectations ... characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface technologies are usually  more...

Environmental Management Systems EMS ...managed their own environmental challenges in response to external pressure from government agencies, environmental interest groups, and citizens focusing mainly on regulatory compliance. Today, companies recognize the importance of sound environmental management practices that result in economic gain. The International Organization for Standardization (ISO) is a worldwide federation of  more...

Facilitating Meetings and Work Groups ...start by identifying different types of groups: internal, external, on going, single-purpose and their characteristics. By knowing whom you are going to be facilitating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better  more...

Analyzing Your Life Balance Analyzing Your Life Balance Do you fill your life with many activities and then find it's tricky getting a good balance between them? Getting the balance right can provide you with tremendous payback, but where does this balance lie? You want to feel fulfilled and in harmony with yourself and your world. You know finding a balance is good for you, and also impacts positively on your family,  more...

Maintaining Your Life Balance ...ssess current work/life balance and overcome internal and external obstacles to achieving balance. You know where you are and where you want to be, but now what? How do you achieve and maintain that balance? How will it be affected by external factors and behaviors? This course will focus on techniques for maintaining work/life balance. It includes recognizing the behaviors of passiveness,  more...

Taking Control of Your Stress ...is produced by your own feelings and reactions to certain external events, rather than by the events themselves. And while you may not always be able to control the external events that are causing you stress, you can control your reactions to them and how you handle them. This course will explain how the signs and symptoms of stress could be of physiological, behavioral, and psychological  more...

Introduction to the Service Desk ...ue and necessity of a Service Desk for their internal and external customers. Service Desks are an integral point of contact in organizations for addressing IT service-related issues, concerns and questions, and it's essential they are set up properly in order to achieve customer satisfaction and organizational objectives. This course covers the importance and benefits of the Service Desk in an  more...

Common Design for Six Sigma Methodologies ...which results in Six Sigma output that satisfies both the external customer and internal business requirements. DFSS is an innovative strategy for the design or redesign of a process, product, or service from the ground up. This course examines several of the common methodologies utilized in Design for Six Sigma (DFSS), beginning with the two common counterparts to the DMAIC methodology: DMADV  more...

Basic Acct Principles and Framework ...s decision and control system. Managers, decision makers, external stakeholders, and interest groups take the basic accounting data, mix them with other external and supplementary information, and produce meaningful information used for decision making and control purposes. This course aims at familiarizing all learners with basic accounting principles and concepts that set the ground for more  more...

Customer-Focused Management ...een the treatment of internal customers and the impact on external customers. It examines techniques used to identify and segment external customers, while anticipating customer priorities, needs, and expectations. Strategies for incorporating customer service principles are also analyzed. It is aligned with the Quality Management Division of the American Society for Quality's Certification  more...

Workplace Inspections Workplace Inspections Employers have a responsibility to maintain safe working conditions for their employees and to comply with the government health and safety standards that are applicable to their establishments. They must also ensure that employees have and use personal protective equipment when required for safety and health as they do their jobs. When employees stay whole and healthy,  more...

Integrating Business Data Using MOSS 2007 ...ness Data Catalog BDC, how to display and index data from external sources using the BDC, and how to use the BDC to interact with entities. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office SharePoint Server 2007 Application Development 70-542. Passing this exam will earn the learner the MCTS: Microsoft  more...

Cisco IINS 1 0 Perimeter Security Cisco IINS 1.0: Perimeter Security Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 Traffic from outside a closed network that has a destination inside a closed network passes through the network perimeter. The routers at the network perimeter are an important initial point of network security. This course explains how to  more...

Ajax Applications Server Communication ...d to enable Ajax applications to interact with a server's external data. It will begin by examining the important role that ASP.NET, PHP, Java, and Ajax play in developing Ajax applications, and then explore how Ajax can access and utilize external data sent from a variety of sources. The course will move on to discuss JavaScript Object Notation (JSON), and how frameworks and libraries can add  more...

Information Security Program Development Resources ...sponsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and the industry models that can be used as a basis for them. This course also examines controls and countermeasures that can be used to detect, prevent, and protect company resources. It examines the roles  more...

Cisco Switch 1 0 Inter-VLAN Routing ...ods of routing traffic from VLAN to VLAN such as using an external router or a multilayer switch. It is also important to understand how to configure features such as DHCP services and Layer 3 Etherchannel. This course covers how to perform inter-VLAN packet transfer using an external router. It discusses the process that a multilayer switch uses to forward frames and packets. In addition, the  more...

Cisco TSHOOT 1 0 Route Redistribution BGP Performance Issues ...exchange routing information in a controlled fashion with external parties such as Internet service providers or other providers of IP-based services. The exterior gateway protocol BGP is often used in combination with an interior gateway protocol such as Enhanced Interior Gateway Routing Protocol (EIGRP) or the Open Shortest Path First (OSPF) routing protocol. And performance problems on  more...

Network Access in MS Win Server 2008 ... infrastructure, it is important to consider the needs of external users and clients to access the corporate domain, resources, and services. This course outlines the key technologies to consider when designing the external network access strategy. Included is a look at the remote access abilities provided by Windows Server 2008's Network Policy and Access Services role, which consist of the  more...

Designing Data Security High Availability in MS Win Server 2008 ... that make resources more accessible to both internal and external users through the capabilities provided by Microsoft SharePoint technologies and the Distributed File System. It addresses the built-in options for recovery and redundancy, including a look at the new Windows Server Backup utility in recovering directory services, full servers, or individual objects. It also describes how  more...

Developing a High-Performance Organization Developing a High-Performance Organization Helping your organization to reach its full potential is among your most important responsibilities as a leader. In a modern competitive business environment, tapping an organization's potential for high performance not only helps it to be more competitive but also helps it to better respond to and manage the influence of external factors. In short,  more...

Competitive Marketing Strategies Conducting an Internal Analysis ...effective research and analysis. As well as assessing the external competitive environment, you need to look inward. In other words, you need to assess your organizational capabilities - what unique skills and resources does your organization have and how can it effectively deploy these to deliver a sustainable competitive advantage? In addition, you need to consider your marketing activities -  more...

The Accounting Cycle and Accrual Accounting ...s financial statements to the organization's internal and external users. As in most other things, timing is of prime importance in accounting, specifically in recording transactions. Most organizations record revenue or expense transactions when they actually take place known as accrual accounting. Others do it when money actually changes hands known as cash accounting. This course teaches the  more...

CompTIA Server 2009 Storage CompTIA Server 2009: Storage CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Because so much work is done electronically, businesses and governments generate vast amounts of information, most of which needs to be kept available and safe. Storage technologies have improved with the growth of data requirements. This course introduces the technologies involved in storing and protecting  more...

Additional Active Directory Server Roles in Windows Server 2008 ...anization's ability to safeguard domain resources, extend external network access, and facilitate the use of a single sign-on solution. This course also describes enhancements to Active Directory Certificate Services, which include new Enrollment Agent Templates, Online Responders, and a new enterprise PKI management tool, and is one in a series that covers the objectives for Microsoft exam  more...

Advanced Data Manipulation Features in Word 2007 ...Word 2007. Forms contain form fields that you can link to external data sources, and Word 2007 contains security features to protect forms from tampering by other users. Inserting fields has been simplified in Word 2007 by means of built-in commands and content controls. The mail merge feature is also improved and simplified in Word 2007, enabling users to merge content into letters, e-mail  more...

Importing and Exporting Data and Data Presentation in Access 2007 ...ess 2007 you can link to, or import data and objects from external sources such as other Access databases, Excel spreadsheets, text files, XML files, and SharePoint lists. You can also export data and objects from an Access 2007 database to external sources. This course explains and demonstrates the various methods of importing, exporting, and linking to external data sources. It also describes  more...

Cisco IUWNE 1 0 WLAN Security Basics Cisco IUWNE 1.0: WLAN Security Basics Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Early security for wireless communication was weak, as the IEEE 802.11 standard was designed for ease of deployment in residential homes instead of in enterprise environments. With the widespread adoption of wireless  more...

Cisco IUWNE 1 0 WLAN Authentication Encryption Cisco IUWNE 1.0: WLAN Authentication & Encryption Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0 Extensible Authentication Protocol (EAP) and Wi-Fi Protected Access (WPA) authentication and encryption mechanisms are vast improvements over early implementations of wireless security. Given the variety of  more...

Deploying Delivering SQL Server 2008 Reporting Services Reports ...of Reporting Services is interoperability with a range of external applications. This course provides an overview of rendering report data to applications using the Report Server Web Service, Report Viewer controls, and URL access. Also discussed are options that can be configured for the delivery of reports, including the use of report subscriptions, schedules, cached reports, and the use of  more...

Oracle Database 11g Basic User Strong Authentication Oracle Database 11g: Basic User & Strong Authentication Oracle A basic security requirement is that you must know your users. You must identify them before you can determine their privileges and access rights, so that you can audit their actions on the data. This course covers creating and auditing database authenticated users and operating-system-authenticated users. It explores  more...

Oracle Database 11g R2 Moving Data Oracle Support ...k, including Oracle Data Pump, SQL*Loader, and the use of external tables. DBAs are also required to ensure that the database is up-to-date with the latest patches and that critical errors are resolved, which includes contacting Oracle for support. This course explores how to move data using Data Pump Wizards or the command line. Working with the Enterprise Manager Support Workbench, My Oracle  more...

Preparing for an Internal Interview ...res a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you understand the organizational culture, being on the inside means you have a  more...

Venture Creation in the 21st Century This course will examine business venture creation in a step by step process. This course looks at the process of new business venture creation in today`s global economy. Contributions of creativity, entrepreneurship and innovation will be examined in the process of setting up a venture (both internal and external). Textbook will be: "New Venture Creation", Timmons, Jeffry A., 5th Edition, 1999,  more...

CompTIA Security + ...e security, cryptography, access control, authentication, external attack and operational and organization security. Security+ is taught at colleges, universities and commercial training centers around the globe. Security+ is an elective or prerequisite to advanced security certifications. Incorporating a comprehensive range of security knowledge areas, Security+ was developed with input from  more...

Java 2 -- Advanced java.lang & java.util Packages ...s that manage the dynamic loading of classes, creation of external processes, and host environment inquiries. The second unit describes the term introspection and its implementation with the Reflection class in Java. This unit also explains the classes and interfaces in the java.lang.reflect package. The methods of identifying the properties of objects at run time are discussed. The unit also  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data ...earn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at different types of data and how to load and use them in your Flash applications, and discover how to use the new Component elements in Flash CS3. This self-directed course can be completed within 90 days or sooner depending on  more...

Build Your Own BIZ - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Exchange Server 2003 Security Implementation To outline some of the tasks for configuring Exchange Server 2003 to deal with internal and external security threats  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Cisco BSCI 3 0 Configuring Advanced Elements of OSPF To enable you to describe OSPF network link maintenance, interarea and external route summarization, implementation and verification of OSPF parameters, and OSPF network authorization  more...

Frontline Call Center Skills Simulation ...is simulation will test your ability to deal with unhappy external customers, and to establish good working relationships with internal customers--your co-workers. Using this simulation will help you assess and practice your skills assisting various customer types, such as; "relater", "director," and "thinker." This simulation is based on the series "Frontline Call Center Skills" and contains  more...

Flash MX Techniques ... Animation Common Masking Traps Mask Assembly Mask Offset External Text Sparkle Effect Overview and Setup Basic Mask Pt 1 Basic Mask Pt 2 and Movie Architecture Mask 01 animation File Size and Trimming Mask 02 Background Background Color Final Trimming 3d Box Menu Overview and Setup Basic Box Remaining Boxes Flattening and Separating Box Timeline Setup Submenu Buttons Duplicating Buttons  more...

Flash MX for Designers ... Text Text Overview Text Options Modifying Text Text From External Sources Working with Sound Importing and Placing Sound Options Compression Graphic Layout Graphics Interaction Instance Interaction and Stacking Grouping and Aligning Flash Architecture Architecture Overview Scenes Movie Clips Instance Names Flash Hierarchy Targeting Controlling Movie Clips Interactivity Simple Buttons Animated  more...

Flash MX ActionScript ... Blocks Creating Dynamic Text Blocks Loading Text From an External Document Creating Rich Formatted Text Using ActionScript Objects Creating an Object Instance Object Groups Using the Date Object pt. 1 Using the Date Object pt. 2 Using the Date Object pt. 3 Using the Sound Object pt. 1 Using the Sound Object pt. 2 Using the Color Object Using the Key Object pt. 1 Using the Key Object pt. 2  more...

Dreamweaver MX Fundamentals ...ing Images Alternative Text Labels Assets Panel Favorites External Image Editor Image Placeholders Image Properties Image Rollovers Links Creating Links Image Links Breadcrumbs Link Targets Named Anchors More on Named Anchors Email Links Links & Behaviors Image Maps Modifying Hotspots External Links Navigation Navigation Bar Modifying the Navigation Bar Creating a Show Pop-up Menu Modifying a  more...

Dreamweaver MX Advanced ... the Main Content Link and List Styles CSS Layout Wrap-up External CSS Editor CSS Layout Resources CSS Navigation Bar More on Advanced CSS Floating Content Stacking CSS Boxes Transitional Table Layouts CSS and Data Tables CSS and Print Design Time Stylesheets Linking CSS Files CSS and Contribute Embedded vs. External Styles CSS and Dynamic Content CSS Bugs and Hacks Debugging Overview CSS  more...

Intellectual Property and Proprietary Rights ...ting the organization's identity or ideas to internal and external customers. But how does management perform this function effectively while keeping the law on their side? This course introduces management to the essentials of intellectual property and proprietary rights. It includes introductions to current copyright, trademark, patent, and trade secret laws and presents methods for  more...

Essentials of External Consulting ...haps you've now been asked to deploy your knowledge in an external consulting role.What do external consultants really do? Although they may work in a variety of disciplines, clearly the role means being an advocate or representative of your organization.For such a role, you'll need excellent client-facing skills. These include communication and listening, presenting, report-writing, meetings  more...

The Client-Consultant Relationship Getting to know your clients and their needs are the vital first steps to establishing productive working relationships. Understanding more about their organizations and what they expect from you will be essential if you are to provide a high-quality service that will excite them. You will also need to know how to recognize all the stakeholders and the real decision makers within an organization,  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

Managing Delivery ...ering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...

Evaluation and Review So, is it success or failure? It's crucial that you take time to review your completed project and confirm the outcomes. What has been achieved, and what didn't go as planned? And how have you performed personally? Of course, success depends on your ability as an external consultant to continually develop in the role, increase your skills, and make overall improvements in your performance. This  more...

Excellence in Internal Customer Service ... taking inputs from one another and turning them out into external customer service. If everyone within the organization works to provide their "internal" customers with better service, then the end customers will receive a much higher quality service in the long run. Focusing on your internal customers not only helps your organization to survive and prosper, but also has the added benefit of  more...

Working with Internal Customers ...tomer service improves people's morale, productivity, and external customer service, and ultimately makes your organization more financially secure. Giving great service to your internal customers means that people you work with can see, hear, and feel that they are valued. When employees value one another, the result is increased performance, which contributes to the success of the entire  more...

Brand Management Integrated Marketing Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...

Consulting Skills Building Consulting Relationships ...ce The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Consulting Skills The Consulting Process ...ce The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Consulting Skills Serving as an Internal Consultant ...ce The target audience for this series is Internal and external consultants, senior managers, directors, and executives who wish to learn more about completing the consulting process successfully. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...

Strategic Management Analyzing Strategic Options ...sources, capabilities, and core competencies, and analyze external factors, such as industry trends and competition. Learn To Identify reasons to conduct a strategic analysis. Recognize the definition of a strategic audit. Review the appropriate information when conducting a strategic audit.  more...

Oracle Workflow 11i10 Communications Function Activities ...s definition. The course also covers systems, agents, and external system registration. Finally, it covers the options that enable you to send events to an agent. Learn To: Identify features of systems. Identify features of agents. Identify options that enable you to define and maintain agents. Define a function activity. Identify features of external function  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...BACK TABLE statement. Identify the syntax for creating external tables. Identify syntax for manipulating data using subqueries. Identify features of Flashback Version Query that help in tracking data changes. Identify the syntax of the unconditional INSERT ALL statement. Identify the syntax of the conditional INSERT ALL statement. Identify the syntax of the conditional INSERT  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ple OSPF areas and virtual links. Configure OSPF for external routing. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Networking Technologies Series TCP IP Protocols ...message formats of the Gateway-to-Gateway Protocol (GGP), External Gateway Protocol (EGP), and Interior Gateway Protocol (IGP). Identify the different Application Layer protocols: the Telnet, the File Transfer Protocol (FTP), Trivial File Transfer Protocol (TFTP) and the Simple Mail Transfer Protocol (SMTP). Identify the types of Berkeley utilities. C ontent Emphasis  more...

Networking Technologies Series TCP IP Internetwork Mgt Course Overview This course is the third in a three-part series on Transmission Control Protocol/Internet Protocol (TCP/IP). The Internet, Internet Mail Protocols, how TCP/IP works with LAN and WAN protocols, the Domain Name Service (DNS), Network File System (NFS), Network Information System (NIS), and managing TCP/IP are subjects that will be covered in this course. L earn To:  more...

SAP R 3 v4 0 MM Warehouse Management ...Unit 2: Stock Movements Duration: 1 - 2 Hour(s) External goods receipt. Goods movements for production. Confirming transfer orders. Goods issues for sales orders. Picking for a delivery. Manual WM procedures. Creating transfer requirements. Transferring stock. Unit 3: Inventory Management in Warehouse Management Duration: 1 - 2 Hour(s) Inventory  more...

SAP R 3 v3 0 Information Systems within FI ...s, single posts, information systems and reporting within external accounting. Note: We do not cover Assets Accounting within SAP R/3 in this course. That topic is covered in course 12857, "FI/AA". L earn To: Describe the purpose, architecture and functions of information systems within R/3 generally and FI specifically. Customize accounts. Use line items  more...

SAP R 3 CO Cost Object Controlling ...nting, staff working in cost and budget control, staff in external accounting, development, and sales and distribution. Prior exposure to the following courses is recommended: - 12272 Working with SAP R/3 - 12861 CO-OPA Internal Orders T otal Learning Time 6 Hour(s) Course Contents Unit 1: Principles of Cost Object Controlling Duration: 2 Hour(s) Basic  more...

SAP R 3 SD Overview and Master Data ... elements within SD. Organizational structures. External organization of sales. Internal organization of business. C ontent Emphasis Skills-Based A udience This course has been primarily designed for employees working within: management, logistics, and sales, using the modules sales support, sales, shipping, billing and Sales Information System. The course is  more...

SAP R 3 System Management Advanced Administration CCMS ... Controller. Creating other Systems. Creating Virtual/External Systems. Backup Domain Controller. Creating Transport Routes. Checking and Activating Transport Routes. Other Software Logistics Tools. CTO. Workbench Organizer. Customizing Organizer. Transport Directory, Naming Conventions. Originals and Copies of Objects. Transport Options. Transporting a Transport  more...

SAP R 3 v4 x MM Inventory Management ... With Reference Document. Without Reference Document. External Goods Receipt. Goods Issues. Transfer Postings. Stock Transfers. Unit 2: Goods Receipts Duration: 1 - 2 Hour(s) Reference to Purchase Order. Menu Path to the Initial Screen. Delivery Note Data. Movement Type and Goods Issue Slip. Purchase Order Items. Input Help. Purchase Order Number Unknown.  more...

Process and Function Modeling ...usiness requirements. Identify the critical concepts of external interfaces. Identify when an external interface should be modeled as an organization unit. Identify when an external interface should be modeled as a process step. Identify the purpose of a data store. Identify when to include a data store on a process diagram. Label a data store on a process diagram. Unit 4:  more...

Oracle Report Builder Enhancing Reports ... report by creating a query in the Data Model. Create an external query by using the Object Navigator. Create a data link between objects by using the link tool in the Data Model. Identify the instances where it will be advantageous to use a single query or a multiple query. Match the Data Model column types with their functions. Identify the properties of a summary column. Create a  more...

Oracle Reports R6 Enhance Reports ... columns with their representation in reports. Create an external query by using the Object Navigator. Create ref queries by using the ref cursor query tool. Modify the properties of a query using Property Palette option in the Data Model. Create a data link between objects by using the link tool in the Data Model. Modify the database column to display the contents of a file by using the  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 ...es to enforce referential integrity. Import data from an external source by using Enterprise Manager. Access data from a single table by using the SELECT statement. Access data from multiple tables by using joins with the SELECT statement. Create summary queries to display data in customized sorted format. Modify the data contained in a table by using SQL statements. Create a view for  more...

Business Code of Conduct Confidentiality Company Assests ...ality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential information. Audience: All employees within large to mid-size organizations who are required to review and understand general Business Code of Conduct policies. Deployment: e-Learning  more...

Building Scalable Cisco Internetworks Part 4 This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...planning guidelines based on the security requirements of external users. Identify the security planning guidelines based on the cost of operations. Identify the security planning guidelines to be considered for accommodating the growth plan of an organization. Identify the appropriate security plan for a specified business scenario. Analyze a specific network security plan on the basis of  more...

Windows 2000 Network--Designing Security Part 1 Sec Planning ...planning guidelines based on the security requirements of external users. Identify the security planning guidelines based on the cost of operations. Identify the security planning guidelines to be considered for accommodating the growth plan of an organization. Identify the appropriate security plan for a specified business scenario. Analyze a specific network security plan on the basis of  more...

Oracle Database 10g Administration Workshop II Part 1 This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Students will also practice various methods of recovering the database, using RMAN, SQL, and Flashback technology. Learn To: Match goals of Oracle Database 10g manageability features with the methods of achieving them. Identify features of the Oracle  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...r a user using NetWare Administrator. Create a GroupWise external entity using NetWare Administrator. Create a GroupWise distribution list using NetWare Administrator. Create a resource object using NetWare Administrator. Define resource properties for a resource object using NetWare Administrator. Match the GroupWise View options with their functions. Delete a GroupWise post office  more...

Oracle Database 10g New Features for Administrators Part 1 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts, Grid computing, enhanced installation features, configuration and performance  more...

Exchange 2000 Server--Part 2 Configuring ...se Internet Mail Extensions (S/MIME) clients. Publish an external certificate to a Group Policy Object (GPO) in a domain. Configure incoming connections. Configure outgoing connections. Enable message filtering on a virtual server. Identify the types of attack that e-mail systems are susceptible to. Identify the features of Bridgehead Servers. Identify the methods used to ensure network  more...

Oracle PL SQL Database Programming ... the features of internal LOBs. Identify the features of external LOBs. Match the subprograms of the DBMS_LOB package with their uses. Identify the features of using SQL to create, insert, update, select, and remove LOBs. Unit 3: Managing Subprograms and Packages Duration: 2 Hour(s) Identify the steps involved in managing subprograms using SQL*Plus. Perform the steps to display  more...

XML Programming--Part 1 Components Style Sheets ...atures of character entities used with XML. Reference an external file using entities. Identify the characteristics of notation in external non-XML data. Identify the characteristics of conditional sections in Document Type Definitions (DTDs). Identify the features of namespaces in an Extensible Markup Language (XML) document. Identify the procedure for applying a namespace to an XML  more...

XML Programming--Part 1 Components Style Sheets ...atures of character entities used with XML. Reference an external file using entities. Identify the characteristics of notation in external non-XML data. Identify the characteristics of conditional sections in Document Type Definitions (DTDs). Identify the features of namespaces in an Extensible Markup Language (XML) document. Identify the procedure for applying a namespace to an XML  more...

CIW Perl Fundamentals Part 2 Manipulating Scripts ... will learn both theoretical and practical instruction on external data Perl scripts. This course will also cover regular expressions and pattern matching, subroutines, and file access and manipulation. Learn To Identify the syntax of pattern binding operators. Match metacharacters with their functions. Identify the syntax of character classes. Identify characteristics of subroutines.  more...

XML Building XML-Based Web Applications Part 2 Course Overview This is the second course in a five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then  more...

XML Building XML-Based Web Applications Part 2 ...atures of internal entities. • Match categories of external entities with their features. • Identify features of conditional sections of a DTD. • Identify origins and features of XML Schemas. • Identify features of the World Wide Web Consortium (W3C) Recommendation for the XML Schema Definition (XSD) language. • Identify features of namespace usage to define a  more...

Advanced Project Leadership Organization Strategy Business Needs ... the strategies that company use. Identify internal and external resources to determine company strategy. Identify the process of determining company strategy. Identify the need for Project Charter. Identify the need for Statement of Work. Identify the key questions to ask when preparing a strategic Project Charter. Identify the method for analyzing and matching business needs to  more...

Oracle9i SQL DML and DDL ...ng rows from a table. The course also explains the use of external tables and how to create the external tables. Learn To: o Identify the data structures in an Oracle server. o Identify the rules for naming tables in a database. o Identify the DML and transaction control statements. o Insert rows in a table by using the INSERT statement. o Add a column to a table in an Oracle  more...

EnjoySAP What s New in Release 4 6 The Computer Based Training course (CBT) Enjoy SAP What's New in release 4,6 aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. The trainee will learn about the new features and functions of this release using a number of examples taken from the R/3 Basis system and cross-application  more...

SAP R 3 PP Program Planning MP MRP ...Planning Results on the MRP Level. o Demand Coverage by External Procurement. o Demand Coverage by Inhouse Production. Audience Employees who need to learn how to use the R/3 System. There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options  more...

SAP R 3 PP Production Order ...ve Availability Check. o Special Topics in Production: - External Processing and Procurement. - Production Resources/Tools in R/3. - Direct Production in R/3. Unit 2: Production Order Management 1.5 - 2 hours o Creating Production Orders: - Converting Planned Orders. - Carrying Out Availability Checks. - Scheduling at the Operation Level. - Determining Lead Times. o Processing Tasks: -  more...

SAP R 3 Business Info Warehouse BW - Config Advanced .... Learn To: o Extract data. o OLTP extraction. o External data extraction. o Operational data store. o Advanced considerations. o Production support. o Advanced data modeling o BW as a source system. Audience The intended audience for this course are those who need to learn how to use SAP Business Information Warehouse, and members of project teams (organizational and  more...

CompTIA Server 2005 Hardware Operating System Install ...al devices. Identify the best practices for installing external devices. Identify the rules for configuring Small Computer System Interface (SCSI) devices. Identify the key aspects of the Power-on sequence. Identify the key aspects of developing server management plans. Unit 2: Configuration of Servers Identify the key aspects of upgrading BIOS and firmware levels.  more...

Excellence in Service Fundamentals for Employees ...stomers. You will also differentiate between internal and external customer needs and understand the relationship between supporting your internal team and how it positively enables you to exceed your external customer's expectations. Learn To: Understand the importance of customer service, including how to develop loyal customers and maintain a positive attitude while serving.  more...

Customer Relationship Mgt Implementing CRM ..., an Icon-owned subsidiary that provides CRM solutions to external organizations. Today, you will be meeting with Marcus Robinson, Elizabeth Williams, and Mildred Parcells, three members of the Board of Directors for The Glen, a non-profit organization that provides summer camping experiences for disadvantaged children and their families. With revenue down in three of the past four years, the  more...

Recruiting Retention Staffing Your Organization Recruiting and Retention: Staffing Your Organization offers the student an overview the benefits of forecasting human resource needs and using a job analysis to create a thorough job description. The program emphasizes the importance of the job description as a tool for the employment process that can help determine how a company identifies candidates, decides on a job source, and advertises job  more...

Succession Planning Setting Up a Succession Planning Program Succession Planning: Setting Up a Succession Planning Program focuses on putting your Succession Plan on paper and into action. It begins with guidelines on writing a mission statement, policy and procedures, identifying target groups and other issues such as legal considerations. It then provides comprehensive guidelines on all aspects of rolling out your plan, how to communicate and provide  more...

Succession Planning Successors Plan Evaluation Planning Tools ...: In this simulation you will meet External Consultant, Jack Thompson, and Icon International employees Laura Daniels, Computer Technician, and Jeff Patterson, Project Manager. During the meeting, you will try and agree on a succession planning policy. Jeff will chair the meeting. Unit 2: Evaluating Your Succession Plan (0.5 - 1 hour) Identify  more...

Facilitation The Effective Facilitator .... Differentiate among internal and external facilitators. Simulation Overview: In this simulation, you will meet with Nathan Iverson, Amanda Douglas, and Mike Becker, three of Icon's Account Executives. Your department's revenues have been declining steadily over the last six months. The four of you are responsible for  more...

Total Quality Management Principles ...ecognize aspects of the relationship between internal and external customers. Identify five quality checkpoints for customer satisfaction. Recognize how to develop a customer needs map. Identify the four stages of team development. Identify ways to manage team conflict. Simulation  more...

Total Quality Management Implementation and Tools ... Regional Vice-President of Sales, and Nathan Iverson, an external consultant. Unit 2: Basic Tools of Quality (0.5 - 1 hour) Identify reasons for measuring key process variables. Recognize the characteristics of a Pareto analysis. Identify the uses of a cause and effect diagram. Recognize how to  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 ...grity and referential integrity. L earn To: Use external COM components to extend the functionality of a Visual Basic 6.0 application. Build Visual Basic 6.0 COM components that can be reused by other applications. Test COM components, design good COM components and use Visual Component Manager. C ontent Emphasis Skills-Based A udience This course is designed for  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...er for errors that may be returned while connecting to an external data source. Identify the code that uses a command object to execute a SQL command. Create a recordset from a Connection object. Identify the combination of cursor type and cursor location best suited in a specific situation. Identify the properties and methods that you will use for navigating a recordset in a given  more...

Evaluating E-Commerce Options ...merce. Learn To: The Market Environment. External Factors. Core Developer Technologies. Programming Paradigms. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. This course will therefore assist learners in evaluating the relevance of e-commerce to their business goals.  more...

Windows NT Server 4 0 Routing RAS - Part 2 ...ple OSPF areas and virtual links. Configure OSPF for external routing. C ontent Emphasis Skills-Based A udience This course is intended for system administrators already familiar with routing protocols and routing services. Participants should have taken Networking Essentials (Course Series 70421-70423), Supporting Microsoft Windows NT 4.0 Core Technologies (Course  more...

Macromedia Dreamweaver MX 2004 Learning Styles Navigation ...les to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify the characteristics of using images on Web pages. Identify the different options to link pages within a site. Audience: This series is targeted at beginners and intermediate-level users of Dreamweaver to deliver Web site documents. Deployment: Self-Study  more...

Macromedia Flash MX 2004 Developing Flash Applications ...ng (OOP) concepts used in ActionScript 2.0. Connecting to External Data provides information for sending and retrieving data to and from a Flash file. The third unit, Components, enables learners to identify and use built-in components, create their own components, write ActionScript for components, and export and import component packages. Learn To: Identify the basic concepts of  more...

Operations Management Fundamentals of Operations Management ...es that affect processes. Evaluate external forces that affect processes. Evaluate internal forces that affect processes. Identify the types of quality management tools. Identify the types of quality management tools. Simulation Overview: In this simulation,  more...

HTML 4 Part 1 HTML Fundamentals ...iles to a Web page. • Identify the code used to add external sound and video files to a Web page. • Identify the benefits of using VR. • Identify the benefits of using ActiveX controls. • Identify the code used to add an ActiveX control to a Web page by using the object tag. Unit 4: Tables and Frames 2 hours • Identify the code used to create a table on a  more...

Organizational Behavior Organizational Group Dynamics ...y roles of group members. Identify external conditions imposed on groups. Sequence the steps for creating a team. Identify ways to effectively manage a team. Simulation Overview: In this simulation, you will meet with Amy Johnson, Marketing Associate, and Joshua Segal, a Web  more...

Project Leadership Overcoming Obstacles ... full-color LCD screen, one-touch wireless web access, an external screen that displays Caller ID info, four-way rocker mouse, and voice-activated dialing. The X3's initial product release was well promoted, and even with a price tag of $500, sales spiked. However, customer complaints started coming in almost immediately because the sound hole is small and the phone is awkward to hold against  more...

Quicken 2005 Deluxe Managing Your Personal Finances ...otection in Quicken. Learn about backing up data to an external location. Learn about importing and exporting data. Audience: Users who wish to use Quicken 2005 Deluxe to manage their personal finances. Deployment: Self-Study Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Quicken Introduction  more...

Web Site Security Internet Intranet Management Policies ... the attributes of a network recovery plan. Unit 2: External Security Strategies and Tactics Identify the safeguards used to protect against UNC threats. Identify the software tools that pose potential threats. Identify the safeguards used to protect against source routing threats. Identify the safeguards used to protect against threats to services. Identify the  more...

Business Code of Conduct Ethical Responsibility ...of a company. identify effects of ethical behavior on the external constituencies of a company. identify features of a corporate code of conduct. identify issues that a corporate code of conduct addresses. identify guidelines for implementing a corporate code of conduct effectively. Learn To: Identify effects of ethical behavior on the internal constituencies of a company. Identify  more...

Oracle Application Server 10g Administration Part 4 ...ions. Identify tasks to be performed for administering external applications. Match sections in the SSO server-monitoring page with their uses. Identify features of Secure Sockets Layer (SSL). Sequence the steps involved in using digital signatures. Identify features of Oracle Wallet Manager. Identify tasks to be performed for administering Oracle Wallets. Identify tasks to  more...

Change Management ... project can be initiated from within the organisation or externally. For example a product that is popular among the customers may undergo a change in design based on the triggering factor like a competitive product from some other manufacturer. This is an example of external factor that triggers a change within the organisation. How the organisation responds to these changes is what that is  more...