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Face-to-face Training Seminars and Classes

From Lorman Education Services

Law of Easements and Eminent Domain: Legal Issues and Practical Considerations

...face-to-face with an easement - now what? /strong You can get what you need from your real estate despite the intimidating complexity of easements. Whether you're looking to comply with one, fight one or draft one, our local experts will give you the know-how you need to succeed - without getting caught in exhausting and expensive legal battles. Come to this seminar and get the practical more...

Easements, Covenants and Similar Rights

...face-to-face with an easement - now what? You can get what you need from your real estate despite the intimidating complexity of easements, covenants and rights of way. Whether you're looking to comply with them, fight them or draft them, our local experts will give you the know-how you need to succeed - without getting caught in exhausting and expensive legal battles. Come to this seminar more...

How To Write A Response-Producing Sales Letter

... commercial photographer s dimensional mail piece got him face-to-face meetings with 51% of the people he targeted. Get in the know. Get the knowledge and know-how to make your mail multiply leads and sales. Register today for How To Write A Response-Producing Sales Letter. SPECIAL BONUS Positive Response Customer Retention & Business Development Program - a $59.95 value, yours FREE. more...

From Impact Factory

Customer Service Course

This one day Public Customer Service Training Course is for people on the front line of customer service, whether face to face or over the phone. The training is designed to help you handle difficult customers and situations and to make the most of every customer contact. The course will give you the skills to develop customer loyalty and will teach you how to take care of yourself and more...

Customer Service Skills Training

From Learning Technologies, Inc.

Building A Strong Telecommuting Work Team

...al team unit, with all of the challenges of a traditional face-to-face environment. This includes: clarity of purpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal more...

From Contacts Plus

Complaints handling

The way that your frontline staff work with your customers in handling complaints has a direct impact on your bottom line and the lifetime value of your relationship with that customer! Make sure that they have the best skills, strategies and techniques to ensure that every customer experience is a memorable one. This program aimed at those people with direct contact with your customers whether it more...

From Skillstudio Limited

Essential Media Skills - Central London

Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews. Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being more...

From ABC Coaching and Counselling Services

Tackling depression with REBT,CBT therapy

For caring professionals and members of the public Target audience: This course will be of interest to counsellors, psychotherapists, social workers, GPs, and members of the public. Training content: This course will consist of a PowerPoint presentation, followed by questions/ answers/ discussion, on how this condition, or state, is brought about, and how to manage and modify it, or reduce more...

Eliminating anxiety with REBT & CBT therapy

From 4 Hour Training

Selling Skills

Identify strengths and weaknesses in face-to-face selling skills Understand and utilize a model for collaborative selling Change the perception of sales from persuasion or manipulation to partnering with customers more...

From Windsor Web Creations

Build Your Own Website Our full day Website Building seminars are designed with you in mind. Our participants do not require any html or java script knowledge or experience and they are not required to purchase any expensive site building software. Windsor Web Creations has teamed up with Homestead Technologies to offer face to face web site building seminars to educate those interested in building their own more...

Learn to Build Your Own Website

Course Description: The full day session will include; an introduction to us and Homestead Technologiesa , a guided tour through Homestead's award winning site building software, hands on workshops & tutorials, round table discussions and all day open Q&A. By the end of the session you will have created your first fully functional website. Participants Receive and Seminar Includes: more...

From Last Minute Training

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving. more...

Facilitation Techniques for Requirements Development 2 day course -nexient In this course, you'll learn how to effectively help stakeholders define their needs & form them into quantifiable requirements through facilitation. As a facilitator, you'll learn how to prepare for and conduct both face-to-face & remote group sessions. more...

Client Care Representative CCR Certified Training Program 2 Days The Challenge As Jan Carlson illustrated in his book Moments of Truth: a You can make or break the entire customer relationship in the first 30 seconds of contact. To the customer, your front line people are the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as more...

Productivity Transformed

...sformed is a complete productivity solution that combines face-to-face training with ongoing coaching. In Canada, Leadershipinc has tailored solutions for dozens of organizations, from small businesses to Fortune 500 companies. A 2005 study of Productivity Transformed training and coaching with 78 staff, found an adoption rate of 78% after 60 days. The participants in this more...

From Ripley Training Limited

Making the Most of Meetings

Making the Most of Meetings - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. What are the benefits? This one-day workshop shows you how to: When attending someone more...

From Target Learning

Target Listening - Listen, Learn & Remember

In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify the true intentions of speakers to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations * more...

From Brenell Training Consultants

Sales Training

...u are effectively selling something - whether you work in face-to-face sales, telesales or customer services - you need to learn how to sell yourself and your business. Our training is designed to deliver the selling skills you need to succeed and, whether you are new to sales or want to increase your conversions, give you the confidence and belief to close every deal. All our courses are more...

Customer Service Training

Great customer service is vital to any business and we provide customer service training for businesses and organisations in Bristol and across the UK. Every employee represents your organisation to every client they come into contact with and what they say, how they say it and what they do leaves a lasting impression in the mind of your customers. Our customer service courses ensure more...

From LJL Seminars (tm)

Customer Service Telephone Techniques

This is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position more...

From FranklinCovey South Asia

Become a Coach Join Intensive Coach Training in India

Dear Members, Greetings!!! If you are interested in making a career change, building an additional revenue stream as a professional coach, or learning to coach others inside your organization, this is one of the coaching worlda ™s most respected and intensive training experiences. The Intensive Coach Training Program is designed to give participants cutting-edge coaching more...

From Knowledge Varsity

CFA Level 1 Test Series Those who are aspiring for CFA have good news. There is no better place than Knowledge Varsity to prepare and gain confidence. These practice tests are schedule during the month of November 2009, just before the CFA tests. Mr. Arun Raja, an IIT graduate who passed level 1 in June last year says "practice tests are a must". According to him "candidates fail not because they could not master the more...

From Corporate Coach Academy

Coaching Power Tools

This clinic-styled highly experiential 2-Day workshop is for new age leaders who can powerfully inspire people to perform at the highest level, through coaching tools that have been driving peoplea ™s success for centuries! This is a world class program; it adheres to the requirements of the International Coach Federation (ICF), the worlda ™s highest and most established coaching body. more...

From Wizard Learning

Diploma in financial planning face-to-face training J01 J02 J04 J05 J06 and J08 ...face-to-face revision workshops will enable you to: * Work through exam-style questions and case studies with a Chartered Financial Planner * Clarify areas of concern * Learn handy revision and exam techniques Also include online training which includes: * An online training and assessment course - including audiovisual presentations* * A practice exam package - including an more...

From Pearlcatchers Ltd

Get Creative Get Results Looking for new ideas? Well you are not alone. In the ever-changing environment in which organisations find themselves today, there is a constant pressure to come up with fresh ways of looking at and doing things. But where do these ideas come from and what difference can they make to hard business results? Get Creative Get Results can help you discover how to harness ideas and use them more...

From Evergreen Team Concepts

How to Get Organized

Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control: 1. Getting more organized mentally 2. Getting your environment under control 3. How to get more done through co-workers (boss, peers and subordinates) We will examine such topics as: Conducting a time-value assessment Designing an Absolute Yes list more...

From The Bluestar Group LLC

Prospecting Strategies and Skills

This seminar develops participant's ability to dramatically increase their ability to gain face-to-face meetings with customers, prospects and referral sources. Marketing letters, telephone prospecting skills, voice mail, email, gatekeepers, and follow-up strategies are addressed through skill practice exercises and feedback. more...

From Envico LTD

SIA Door Supervisor SIA Door Supervisor is a three or four day course consisting of 28 hours of face to face tuition, together with two multiple-choice style examinations which take place at the end of Days 2 and 4 for a four day course, or both at the end of day three on a three day course. It is not necessary to have any specific experience or qualifications in order to attend the SIA Door Supervisor training more...

From RSVP Design Ltd

Breakthrough Thinking ... can be delivered on one day or in two half-days. It is a face-to-face workshop for a group of up to 16 learners, led by one facilitator. It is a highly interactive workshop using a wide variety of practical creative thinking exercises, tools and techniques to encourage innovative thinking. The programme makes a distinction between creativity and innovation and identifies how everyone, more...

From Synergis Training Solutions, LLC

Using Customer Experience Paths to Maximize Sales

...fying Moments of Truth. Rather than concentrating on the face-to-face interactions with customers only, as so many programs do, a CEP focus takes into account all aspects of the business. CEP analysis recognizes that there is much more to the customera s experience than personal interaction with employees. Before a customer ever comes in contact with a business, for instance, they must more...

From Rachael Whittle Associates

Accessing Customers

Accessing Customer skills If the sales professional cannot gain access to the customers, the it becomes very difficult for them to sell the brand face to face. The course is ideally suited for those sales professionals who are either having difficulties accessing their customers or for those sales individuals who are in need of some for renewed motivation within this area to reach their peak more...

From Team Results India

Selling Skills - Direct

A systematic approach to direct selling. A step wise sales process for all who engage in face to face selling. Also referred to as "Professional Selling Skills", specially designed for retail industry where products/ services / solutions are meant to satisfy customer needs. Understanding customer needs and presenting one's solution in a manner that the customer 'explicitly agrees to both his more...

From Accelerate Now

Professional Relationships Course

Have you ever wondered how you make up your mind about a stranger in seven seconds? Have you ever wondered about the chemistry involved in your business relationships? How come some clients eat out of your hand and some decline your services? Relating and Communicating A short one day course providing essential skills for any professionals who meet with clients face to face, conduct business more...

From The Opportunity Thinker

de Bono's Focus on Facilitation: How to Lead Breakthrough Meetings that Deliver Results

The biggest complaint in most organizations too much time is wasted in unproductive meetings. Unbelievable, isn t it, how many millions of dollars are wasted everyday. Yet, most businesses haven t thought to invest in equipping key employees with a set of practical tools and skills to lead productive thinking together meetings, breakthrough meetings that secure business futures. We can help more...

From Entelechy, Inc.

Effective Meetings

Effective Meetings Overview They say that meetings are where minutes are taken and hours are lost. Face it, meetings aren t the problem — poor meeting planning and facilitation IS! Learn how to plan meetings that involve the right people for the right reasons and in the right way (and discover today s latest alternatives to meeting face-to-face). Learn techniques to stop the rambling, more...

From TACH Solution

Interpersonal Communication Skills

...essful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of communication, how to overcome barriers to successful more...

From Synergy Solutions International

E-Mail Etiquette

... of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are more...

From GB Training & Consulting

Delivering Customer Service on the Front Line

Who should attend? Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones. What will you achieve? By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard. more...

From Protectics Limited

V Tect - Dealing with Verbal Aggression

The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people. more...