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Instructor Led Face Training Classes

Face Training Seminars and Classes
From Learning Technologies, Inc.
Building A Strong Telecommuting Work Team instructor led traininggroup study and discussionworkshop / seminarHigher Interactive Experiential Activities ...al team unit, with all of the challenges of a traditional face-to-face environment. This includes: clarity of purpose, goals, roles and responsibilities, communication, conflict management, participative leadership, and most of all, trust. In a virtual environment, these challenges are compounded by distance, technology, and even organizational culture. All too often we make the fatal  more...
From H2 Training & Consultancy Ltd
Management and Supervision Skills instructor led traininggroup study and discussionworkshop / seminar A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...
From 4 Hour Training
Selling Skills instructor led trainingvideo based,accelerated learning Identify strengths and weaknesses in face-to-face selling skills Understand and utilize a model for collaborative selling Change the perception of sales from persuasion or manipulation to partnering with customers  more...
From Karen Denega Training & Coaching
Dealing Effectively with Change instructor led traininggroup study and discussionworkshop / seminar Change is all around us. It is the only constant in our lives. This half-day workshop provides participants with an understanding of the stages of change, a self-assessment on their own personal change 'style', the different types of change we face, and tips and tactics for managing change more effectively. This is an interactive and insightful session.  more...
From Last Minute Training
HTML Introduction Students will learn how to use good HTML coding practices to create Web pages that work, and will continue to work in the ever-changing world of Web development. The students will also have the benefit of being introduced to the power and control of Cascading Style Sheets, which is a complementary technology to HTML that is changing the face of Web authoring.  more...
Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...
Productivity Transformed workshop / seminar ...sformed is a complete productivity solution that combines face-to-face training with ongoing coaching. In Canada, Leadershipinc has tailored solutions for dozens of organizations, from small businesses to Fortune 500 companies. A 2005 study of Productivity Transformed training and coaching with 78 staff, found an adoption rate of 78% after 60 days. The participants in this  more...
HTML Introduction workshop / seminarcomputer lab Location: Ottawa Date: 2008-01-25 List Price: $235 Offered Price: $164.00 Seats Available: 2 LEARNING OBJECTIVES: Students will learn how to use good HTML coding practices to create Web pages that work, and will continue to work in the ever-changing world of Web development. Many courses teach students how to create Web documents that work in class, but don t consider the direction that Web  more...
From URADICS
.NET Web Application Specialist with Soft-Skills Enhancement instructor led traininggroup study and discussioncoursewaree-bookbookworkshop / seminarcomputer lab ... the IT industry. It gives an individual a head-start to face the current and future challenges, and begin or advance their career in the IT industry. We also found out from the industry that one of the underlying silent requirements for most of the current openings is, that an individual whether a fresher or an experienced person should possess soft-skills and that is the reason why it has  more...
From Target Learning
Target Listening: Do You Hear What I Hear? instructor led trainingstudy at homeself directedworkshop / seminarSeminar In this 4, 6 or 8-hour seminar you will learn how to: * Identify your listening mistakes before they happen * Identify your speaker s true intentions to avoid misinterpretation * Take effective notes during meetings and classroom sessions * Improve your overall concentration skills You will also learn how to listen and respond appropriately during: * Meetings and presentations *  more...
From JMC Consulting Sdn. Bhd.
Teambuilding instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ... new information and technologies, and be flexible in the face of opportunities and threats. The old ways, where one person was the repository of all wisdom in an organization is coming to an end. No man is an island, and the most productive companies are moving to a flexible team structure where more information can be processed and better decisions made. The "team" is now the basic unit of  more...
From Jen Blackert
Online Success for Inspired Entrepreneurs - Free Audio Preview Information ...elley 4. Cold Call Selling Secrets 5. Moneymaking FaceBook Strategies with Mari Smith 6. Write Online Copy That Sells 7. Run Membership Programs 8. Affiliate Marketing: Get Others to Sell For You 9. List Building: Grow a Great Prospects Database 10. Info-Product Creation: Publish ebooks and Digital Audio Programs for Profit 11. Platform Selling: How to Make Money  more...
From Profit Consulting Co.
Entrepreneur Power Circle - New Program starts Oct 20th ...inciple) in your business? b. What challenges would you face? How would you deal with them? c. What beliefs or habits would you want to change in order to make this happen? Enrollment: Minimum of 4 participants, maximum of 8 per group Four month commitment Cost is $149 per month- Current clients are free Agreement available at http://www. profitconsultingco. com/  more...
Entrepreneur Power Circle ...principle) in your business? b. What challenges would you face? How would you deal with them? c. What beliefs or habits would you want to change in order to make this happen? Enrollment: Minimum of 4 participants, maximum of 8 per group Four month commitment Cost is $149 per month- Current clients are free Agreement available at:  more...
From Go Article Marketing LLC
Strengthening YOUR Business Through Online Marketing GO ARTICLE MARKETING LLC INVITES YOU TO JOIN US FOR OUR NEXT INTENSIVE ONE-DAY TRAINING SEMINAR: STRENGTHENING YOUR BUSINESS THROUGH ONLINE MARKETING Date: August 2, 2008 Location: Comfort Inn Motel - Duluth GA. Time: 9am - 5pm A small tidbit of what we will discuss in the seminar includes: Do you know that the first ten results in any online search get 98% of the traffic and the one  more...
From Meirc Training and Consulting
Middle Management ' This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE?s. Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in today?s increasingly competitive environment. Practice advanced  more...
Middle Management instructor led training This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills  more...
Middle Management instructor led training This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills  more...
Middle Management instructor led training This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills  more...
Middle Management instructor led training This program is designed for Department heads, superintendents, senior supervisors and others who need to develop their managerial skills. This program is worth 25 NASBA CPE s.Differentiate among the three levels of management and understand their responsibilities.Discuss the principal challenges managers face in today s increasingly competitive environment.Practice advanced managerial skills  more...
From ABC Coaching and Counselling Services
The Professional Certificate in Rational Emotive and Cognitive Behavioural Counselling instructor led traininggroup study and discussionworkshop / seminar ...face-to-face training course in the knowledge and skills used by REBT/CBT therapists. It begins with the basic ABC model, which explains the relationship between noxious events, the client's belief system, and consequent emotional disturbances and dysfunctional behaviours. The course is suitable for beginners, and is normally undertaken by individuals with some experience of counselling,  more...
From Meirc Training and Consulting
Middle Management instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in today's increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change  more...
From ABC Coaching and Counselling Services
Therapeutic Interventions using Rational Emotive Behaviour Therapy/Cognitive Behaviour Therapy: Module 1. instructor led traininggroup study and discussionworkshop / seminarRole play of therapeutic interventions This is an exciting foundation level course in the use of Rational Emotive Behaviour Therapy. It will be of use to practitioners who have clients/patients presenting with problems of anger, anxiety or depression. Skills role-play will be a major feature of the course.  more...
Intermediate Therapeutic Interventions using Rational Emotive Behaviour Therapy/Cognitive Behaviour Therapy: Module 2. instructor led traininggroup study and discussionworkshop / seminarRole play of therapeutic interventions This is an engrossing intermediate level course in the use of Rational Emotive Behaviour Therapy. It will be helpful for practitioners who deal with clients who present with problems of guilt, shame and hurt. Skills role-play will be a major feature of the course  more...
From Compliance LLC
The European Union s Sarbanes-Oxley Act (E-SOX) ...s requirements, professionals in EU listed companies will face the same or similar challenges with their American colleagues that have to comply with the US SOX. The European SOX (E-SOX) and the Japanese SOX (J-SOX) definitely create a new flat world in the financial markets. Objectives: The seminar has been designed to provide with the knowledge and skills needed to understand and support  more...
From Emertxe Information Technologies Pvt Ltd.
Embedded systems programming instructor led training Diploma in Embedded systems: Advanced C Data Structures and Logic Analysis TCP/ IP and Unix Network Programming Micro-controllers (8051, PIC) Linux Device Drivers Linux based RTOS (RTLinux) Linux Internals Embedded Programming (ARM7, ARM9) Emertxe provides well trained, high-quality students to organizations. The students of Emertxe go through a very stimulating and challenging  more...
From India Facilitation Network
Competency Based Interviewing for Selection workshop / seminar ...ning for tomorrows work situation use. Tips and tools to face familiar / likely issues in work situations. Clarifications on doubts and queries. Feedback and analysis Certain frequently asked questions by the interviewee Certain frequently asked questions by the interviewer Action planning Feedback Meet The Faculty Joseph Paulson is the India Affiliate of  more...
Ato Z of Mastering Change Management We are in a constant state of evolution as organizations and as a culture. Rapid and continuous change was not something our predecessors had to cope with in the early part of evolution. The phenomenal increase in the pace of change is a recent phenomenon. Change is here to stay and it is a reality of modern life and modern business. How well do we manage change? While most of us do agree that  more...
From NobleProg - IT training courses
How To Build a Company Training Course instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Audience This course is designed for anyone interested in building their own company. Course Objectives Explain issues a new entrepreneur can face during starting a new business Show compare different ways of raising funds Preventing from common errors Estimating business profitability When and how to employ people How to use technology  more...
From Youth Change
Portland, OR - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training October 8-10, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Seattle, WA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training May 8-9, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.  more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training April 17-18, 2008: Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Kansas City, MO - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training May 1 - 2, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and more.  more...
Los Angeles - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
Atlanta, GA - Breakthrough Strategies to Teach and Counsel Troubled Youth instructor led training March 13-14, 2008 Learn how to involve troubled and challenged youth in learning. This class explains the challenges that children can face, and how to effectively teach and assist those youngsters. Participants will discover how to best integrate challenged youth and children into programs by successfully managing problems like apathy, poor accountability, bad attitudes, ADHD, withdrawal and  more...
From The Bluestar Group LLC
Prospecting Strategies and Skills instructor led traininggroup study and discussionworkshop / seminar This seminar develops participant's ability to dramatically increase their ability to gain face-to-face meetings with customers, prospects and referral sources. Marketing letters, telephone prospecting skills, voice mail, email, gatekeepers, and follow-up strategies are addressed through skill practice exercises and feedback.  more...
From Synergis Training Solutions, LLC
Using Customer Experience Paths to Maximize Sales instructor led traininggroup study and discussionworkshop / seminar ...fying Moments of Truth. Rather than concentrating on the face-to-face interactions with customers only, as so many programs do, a CEP focus takes into account all aspects of the business. CEP analysis recognizes that there is much more to the customera s experience than personal interaction with employees. Before a customer ever comes in contact with a business, for instance, they must  more...
From Academy28
Type in the Training Room instructor led traininggroup study and discussione-book ...ng approaches and activities into the training room (both face-to-face and virtual). Discover which learning techniques work best for your audience in formal or work-based learning contexts. See how you can reduce the blind spots that result from a mis-match in your preferred way of delivering training and the learning styles of your training group. In this half-day workshop, we will provide  more...
From Spectra Mind Solutions
Prep Courses for ISEB Certifications with 100% job Guarantee. instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ... organizations to deliver well managed IT Services in the face of such difficulties. Topics Covered: 1. ORGANISATION, PLANNING AND CONTROL 2. SERVICE SUPPORT Configuration Management Service Desk Incident Management Problem Management Change Management Release Management 3. SERVICE DELIVERY Service Level Management Capacity Management IT Service Continuity Management  more...
From Evergreen Team Concepts
How to Get Organized instructor led traininggroup study and discussioncoursewareworkshop / seminar Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control: 1. Getting more organized mentally 2. Getting your environment under control 3. How to get more done through co-workers (boss, peers and subordinates) We will examine such topics as: Conducting a time-value assessment Designing an Absolute Yes list  more...
From Human Resources Services
G K Lim's Customer Service Excellence Training instructor led training ...face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different industries.  more...
From VRDS
LEAN SIX SIGMA SPONSOR TRAINING instructor led traininggroup study and discussionworkshop / seminarOnsite ... and how to overcome typical roadblocks those teams might face, both inside and outside the organization. This course is taught by highly knowledgeable instructors with years of experience leading Six Sigma projects in multiple and varied industries. The participant enjoys the benefits of an open classroom environment, including open discussions and breakout sessions. Case studies and in-class  more...
From Premium Technology Inc.
Strategic Project Management instructor led traininggroup study and discussion ...l-life issues, challenges, and responsibilities that they face in today s business environment. The Advanced Program covers two categories of critical skills to supplement the fundamental skills already acquired by the project manager. The skill categories are Business Management and Relationship Management i.e. the softer skills . Business Management Using their real-life project as a  more...
From Rachael Whittle Associates
Accessing Customers instructor led traininggroup study and discussionworkshop / seminartrain the trainer ...he it becomes very difficult for them to sell the brand face to face. The course is ideally suited for those sales professionals who are either having difficulties accessing their customers or for those sales individuals who are in need of some for renewed motivation within this area to reach their peak performance. In gaining access to customers, it is the approach taken by the individual  more...
From Contacts Plus
AT&T Diploma for Agents instructor led trainingworkshop / seminartrain the trainer ...th toward our target, while providing the right spirit to face obstacles and failure in the way to achieve the pursued targets. Customer Care and retention is increasingly becoming a key issue for most companies in today s competitive market place where customers demand immediate access to information and efficiency of response. Call centers are one of the most powerful tools for improving the  more...
From Launch Software Training & Consulting
Getting Started with Adobe Acrobat 10/27/07 instructor led traininggroup study and discussionworkshop / seminar Mon 10/22/07 6:00 PM-9:00 PM Prerequisites: Microsoft Windows: Getting Started with Windows XP or equivalent training or experience working in the Windows environment. Browsing a PDF document Navigating to specific content within a PDF document Conducting a simple search Extracting content from a PDF document Creating a PDF document from a Word document Creating PDF documents  more...
From Team Results India
Selling Skills - Direct instructor led traininggroup study and discussioncoursewareworkshop / seminartrain the trainer A systematic approach to direct selling. A step wise sales process for all who engage in face to face selling. Also referred to as "Professional Selling Skills", specially designed for retail industry where products/ services / solutions are meant to satisfy customer needs. Understanding customer needs and presenting one's solution in a manner that the customer 'explicitly agrees to both his  more...
From Accent Pro
Accent Reduction / English Pronunciation Training instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookOne-on-one, in-person training in Montreal or Vancouver, Canada Serious candidates determined to minimize their accent and dramatically improve pronunciation skill while speaking English learn through intensive and highly tailored classes. Such compact programs include: Visuals on exactly how to pronounce North American or Canadian English sounds. Customized diagrams for you to take home of the face - mouth, teeth, tongue, throat, lips, and so on are  more...
From Pearlcatchers Ltd
Embracing Change in an Uncertain World instructor led traininggroup study and discussionworkshop / seminaraccelerated and experiential learning ...heir reactions to change, to feel more comfortable in the face of change and to consider the possibilities and opportunities that change can bring. If we never take a step into the dark, we may never see the stars Of course, we all experience transition differently - no two people will have the same change journey. Therefore, the exact content of this day will vary depending on the needs  more...
Dealing Positively with Conflict instructor led traininggroup study and discussionworkshop / seminarexperiential learning involving actors ...esolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict . Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing conflict costs organisations on average 450  more...
From Intelligence Secured Ltd
MiFID, 3 Day Training - Europe (various locations) workshop / seminar ...ailed to enact MiFID according to the set EU states could face rebuke for implementation delay of MiFID. So far only Great Britain, Ireland and Romania announced the complete implementation of the directive. The directive will come into force on 1st November 2007 and the deadline for legal implementation already expired on 1st January. EU internal market commissioner Charlie McCreevy has  more...
From Berteig Consulting Inc.
Adult Learning for Agile Work Process Facilitators instructor led traininggroup study and discussionworkshop / seminar Adult Learning for Agile Coaches and Managers This one-day interactive seminar provides an introduction to adult learning principles and tools for agile coaches and managers. The seminar will prepare coaches and managers to use adult learning principles and tools to successfully introduce agile work to teams and to greatly enhance their support work of agile projects in progress. In Agile  more...
From Accelerate Now
Professional Relationships Course instructor led trainingworkshop / seminar ...ential skills for any professionals who meet with clients face to face, conduct business meetings, network and/or make sales. This one day course provides you with all the inside information to building rapport. It will change the way you do business and will increase your hit rates immediately and immensely. The results will also unavoidably spill off into your personal lives. Choose between  more...
From Boston University Corporate Education Center
Newly Appointed Managers instructor led training ...face unique challenges. New managers need to make the transition from individual contributor; they must accomplish their own work as well as motivate others to achieve results. Existing managers need to continually develop key skills in order to lead their staff toward achieving business goals. Through skill-building exercises and activities, group discussions, and an exploration of real-world  more...
From Aouni Kawas Consultancy
Advanced Selling Skills instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ...enges taking place in today s dynamic markets and how to face those changes and challenges in an objective and scientific approach. Outline: 1- History of sales 2- What is selling? 3- Personal Selling 4- Time management for salespeople 5- Why People Buy? 6- The psychology of selling 7- Attitude vs. Aptitude 8- Self Concept 9- Self Employment 10- Fears of the unknown 11- McGregor Theory  more...
From Chase Cooper Ltd
Operational Risk Management Intermediate instructor led traininggroup study and discussion ...ng of operational risk in order to enable participants to face operational risk challenges with confidence. It concludes with a valuable 'plan of action' session that seeks to enable participants to progress with their implementation strategies; -Capturing risk and control assessment data and using it -Establishing indicators of key risks and the relevance of the control indicators to the key  more...
From The Opportunity Thinker
de Bono's Focus on Facilitation: How to Lead Breakthrough Meetings that Deliver Results instructor led trainingworkshop / seminartrain the trainer The biggest complaint in most organizations too much time is wasted in unproductive meetings. Unbelievable, isn t it, how many millions of dollars are wasted everyday. Yet, most businesses haven t thought to invest in equipping key employees with a set of practical tools and skills to lead productive thinking together meetings, breakthrough meetings that secure business futures. We can help  more...
From Affinity Consulting and Training Group
The Time of Your Life: How to Master Your Time and Get More From Your Life instructor led traininggroup study and discussionworkshop / seminarTime Mastery Profile We all face a daily dilemma: too much to do and not enough time to do it. Time management concerns how we resolve that dilemma. Time is the limiting factor, not activities. We must make tough choices about what to do and what not to do. In order to change our habits, we must identify them. That s what this time mastery workshop is all about.  more...
Improving Individual and Team Effectiveness instructor led traininggroup study and discussionDVDworkshop / seminarDiSC Classic Profile Think of the first team you were on.You probably quickly discovered that each person had a unique way of doing things. Sometimes team differences are easily accepted and laughed about, and may even complement each other. But too frequently teams find that those differences can also cause confusion, stagnation, or frustration. Only when people have a framework to make sense of their differences can  more...
Building Bridges to Understanding: Discovering the Power of Diversity instructor led traininggroup study and discussionworkshop / seminarDiscovering Diversity Profile Businesses and corporations, both large and small, seek employees who have knowledge, practical skills, and a professional commitment to work effectively with peers,subordinates, and supervisors. Shifting demographics have changed the face of business,and as a result, we must respond. Changes in employment practices require the rapid adjustment of employers and employees. Given the reality of  more...
From Entelechy, Inc.
Handling Challenging Situations instructor led trainingcoursewaretrain the trainer Handling Challenging Situations Overview If your job was easy, anyone could do it! You re constantly facing challenges — in fact, that s your JOB! This module helps you address some of the challenges you face in trying to balance company policies and procedures while resolving customer issues and providing a positive customer experience.  more...
Effective Meetings instructor led trainingcoursewaretrain the trainer ... meetings are where minutes are taken and hours are lost. Face it, meetings aren t the problem — poor meeting planning and facilitation IS! Learn how to plan meetings that involve the right people for the right reasons and in the right way (and discover today s latest alternatives to meeting face-to-face). Learn techniques to stop the rambling, to encourage diverse opinions, to get buy  more...
From Boston University Corporate Education Center
Project Human Resource Management instructor led training ...gement. Students are provided with the tools to help them face the challenges of managing matrix teams and the added complexity of managing a virtual team. Students will also examine motivation, influence, power and effectiveness theories from industrial-organizational psychologists and management theorists to help them understand how and why people work, and the effect of power on project  more...
From TACH Solution
Interpersonal Communication Skills instructor led trainingself directedtrain the trainer ...essful interpersonal relationships and building skills in face-to-face communications, both professionally and personally. The course addresses three major skill area: analyzing and understanding yourself and others; listening productively; and asserting your thoughts and feelings in a constructive manner. Participants learn modes of communication, how to overcome barriers to successful  more...
From IAPS
Secure Programming Techniques instructor led trainingworkshop / seminartrain the trainercomputer lab ...lability * Describe the types of threats applications face * Explain the difference between threats and risks * Explain the different methods of handing risks: elimination, minimization, acceptance, transference * Explain common methods of attack and techniques to help prevent them * Describe how to decide how much effort should be spent on protecting information assets  more...
From LJL Seminars (tm)
Customer Service Telephone Techniques instructor led training This is our one-day customer service training program which focuses on customer service telephone techniques. During this workshop we will cover how to deal with customers over the phone as well as face-to-face DESIGNED FOR: Executives Managers Sales People Customer Service Representatives Anyone in a customer focused position  more...
From Synergy Solutions International
E-Mail Etiquette instructor led trainingon-line e-learning cbt (computer based)study at homecoursewareself directedworkshop / seminarclassroom instruction &/or self study, web based ... of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are  more...
From The Career Center
HTML Level 1 instructor led training Designing a web page for yourself, for your job, or for your business starts with Hyper Text Markup Language, the language of the Internet. Learn it now and take full advantage of the opportunities. Students will learn how to use good HTML coding practices to create Web pages that work, and will continue to work in the ever-changing world of Web development. Students learn concepts and do tasks  more...
From George Lekatis Inc.
Sarbanes-Oxley Compliance: A new market for vendors, suppliers and service providers - 3 days instructor led traininggroup study and discussionworkshop / seminar Objectives: Participants will develop the ability to understand the challenges executive managers face. They will be able to speak their customers' language, and this has the potential for immediate impact. Sales managers can apply the skills and knowledge gained in the program immediately.  more...
From Resources Unlimited
Lateral Thinking instructor led trainingworkshop / seminar ...ving, or a strategy to challenge the status quo. If you face fast-changing trends, fierce competition, and the need to work miracles, you need Lateral Thinking. The Lateral Thinking Techniques Alternatives: Use concepts to breed new ideas Focus: Sharpen or change your focus to improve your creative efforts Challenge: Break free from the limits of accepted ways of operating Random  more...
From Blueprint Intelligence IT Training
Positive and Effective Conflict Management Skills (for the workplace) instructor led trainingInstructor led training session Kick start the new year with new skills and sign up for this very special seminar on Positive and Effective Conflicts Management . At this specially organised event, you will discover how to do the following; Learn how to keep your cool with conflict management strategies that work Understand how to assert your position positively Learn how to handle difficult situations with confidence  more...
From The New Village School LLC
TEFL and Italian Course Combined (Teaching English as a Foreign Language) instructor led trainingstudy at homegroup study and discussion The New Village School of Italy offers the unique combination of a TEFL certification program with an intensive Italian language course . Our students will acquire the professional knowledge and skills that are critical to successfully teach English to speakers of another language. By taking the course in Italy, you will develop a cross cultural awareness that will assist you in your teaching  more...
From Boston University Corporate Education Center
Gateway Leadership Certificate Program instructor led training ...ers is the single greatest challenge that all enterprises face today. Corporate research over the last 30 years proves that those companies that invest in the development of leaders and maintain a bench strength of talent results in a significant competitive edge demonstrated in profitability, adaptiveness and sustained and predictable results. A series of recent corporate studies suggest  more...
Supporting Users Running the Microsoft Windows XP Operating System instructor led training ...s necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP. This is the first course in the Microsoft Certified  more...
Improving Supervisory Management Skills instructor led training This course provides you with both useful ideas and practical tools to improve your overall supervisory and management effectiveness. Mid-level and front-line managers and supervisors are the driving force for improving performance, productivity, quality, and innovation in today s organizations. Whatever pressures and opportunities face you, this seminar will provide you with useful new skills and  more...
From GB Training & Consulting
Delivering Customer Service on the Front Line instructor led traininggroup study and discussionworkshop / seminar Who should attend? Anyone who interacts with customers on a regular basis either face to face or on the telephone and wants to learn new skills or refresh existing ones. What will you achieve? By the end of the workshop you will have explored the subject of customer service, identifying and practising the skills and behaviours that are needed to deliver to a consistently high standard.  more...
From Big Bang Training
Symantec Ghost 8.0 Training instructor led training Our Symantec Ghost 8.0 training courses are taught by instructors who regularly provide Symantec Ghost consulting services. Consequently, our training materials and courses have been developed based on that experience. Each course provides some customization to the individual students because we can relate to the challenges you face. Whether its basic Windows disk imaging, advanced network  more...
From Consulting Skills USA
Consulting Product Development instructor led training This is a highly interactive workshop which deals with portfolio management in professional services companies. These companies face a double challenge: Which interventions can be standardized, so they can be profitably marketed to a wider range of clients. What type of new intellectual property should be developed to sustain growth. The target audience for this workshop consists of  more...
From O'Brien Group
The Leadership Development Community instructor led traininggroup study and discussion The Leadership Development Community is a year-long process that combines learning, action and performance improvement. The process incorporates the real-time leadership challenges that managers face in your company. It not only develops managers into leaders, it creates an internal community of leaders dedicated to improving their own effectiveness and the effectiveness of those around them.  more...
From Protectics Limited
V Tect - Dealing with Verbal Aggression instructor led training The one day V Tect course shows you how to deal with verbal aggression both on the telephone and 'Face to Face'. Learn about the main causes of aggression. Learn and practise techniques that prevent aggression and help you to deal with aggressive people.  more...
From Ron Morris Seminars
Online Customer Service Training instructor led trainingon-line e-learning cbt (computer based)DVD ...s for your employees to put to practice immediately. Lets face it- we all know what to do- it is about hearing that message and executing what we know to be true. This tool will provide your organizations with the edge that differentiates companies in much industries-exceptional customer service. Best of all- this training is very affordable. It is a must-have tool for organizations that  more...