Lessons on Face To Face Communication DVD - Training Resources

PROFIT PRODUCING PEOPLE SKILLS: How to Better Your Communications & Improve Your Bottom Line (Shawna Schuh) ... Shawna Schuh covers voice mail, e-mail, thank you notes, face to face communications and a number of other subtopics, all related to creating happier, healthier interactions. You ll be more equipped than ever to build and maintain long-term relationships in your personal and your professional life. Shawna Schuh, is an expert in the areas of customer retention and out-finessing the  more...

WOULD YOU DO BUSINESS WITH YOU?: How to Get, Keep, & Wow Customers in a Competitive Market (Jane Handly) For more than 20 years, Jane Handly has been highly sought-after as a speaker, trainer & consultant in the area of customer service & retention. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal team work, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to  more...