Instructor Led Faced Training - Training Resources

Forklift Safety Training Train the Trainer Course ... Pro 2008 and will be geared to the major training issues faced every day in the construction and general industry. The training consists of a half day of training on the basics of forklift operation and forklift safety and a half day of training on creating and teaching a forklift operator safety training program customized for your facility and using Forklift Training Pro 2008. This  more...

Coping with change Change is a permanent feature of all organizations regardless of sector or size. The ability to harness and manage change is one of the main challenges faced by business leaders. It is also a great source of competitive advantage. Managing Change is a powerful workshop that helps managers lead their teams through the change process. This workshop is targeted to people who have not made the  more...

G K Lim's Passion At Work Program ...roadblocks on the way and resist change Organizations, faced with this double-edged unsavory situation, need to find a way to enhance productivity. Solution: The solution lies in enhancing the spirit of passion. Passion is that inner motivation that moves people to action. Referring to Maslowa s Hierarchy of Needs, inner motivation includes non-financial needs. This program is  more...

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE ...faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the customer s will  more...

CUSTOMER SERVICE SKILLS WORKSHOP ...faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the reason a customer  more...

CRISIS MEDIA SKILLS WORKSHOP ...faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or destroying that image in the eyes of  more...

Data Analysis for Risk Management ...e data sets and basic models to tackle practical problems faced daily by organisations operating in the capital markets. The course is highly relevant for anyone who wishes to increase their understanding of analysing or interpreting financial market data. Who The Course is For * Traders * Risk Managers * Strategists * Consultants * Middle and Senior Managers Tell a colleague  more...

Modelling Financial Risk Course Outline In current market conditions a rigorous approach to risk management is essential. This programme applies some of the latest econometric and data handling techniques to practical problems faced daily by organisations operating in the capital markets. The course is highly relevant to anyone analysing or interpreting financial market data. Who The Course is For * Traders *  more...

First Aid Training in Glasgow ... necessary skills, allowing them to cope competently when faced by an incident in the workplace. This course will enable the First Aider to carry out vital life saving practices. These are just some of the subjects addressed in the course. * Aims & Principles of First Aid * Fractures * Treatment of unconscious casualties * Resuscitation * Airways & Breathing  more...

Hoist the innovation flag to harness the change wind Human beings when faced with a challenge, respond differently. Some respond with fear, some with depression, some with aggression & some with innovation. The first three are the denial modes, while the 4th is the proactive response. When we unleash our creative juices in a difficult situation, we look for opportunities, hitherto hidden. This training workshop is designed to trigger this  more...

UNDERSTANDING AND INTERPRETING CLIENT COMPANY ACCOUNTS ONE DAY ... and place themselves in the position of a business owner faced with an offer to purchase their business. Based on the financial information available, what ball-park offer would seem reaonable? This course is facilitated by Financial Training Associates Ltd. Financial Training Associates is a company that supplies experienced finance course trainers to clients who wish to provide financial  more...

Sales Management Skills ...llenging types of staff a sales people. The challenges faced by a Sales Manager are unique from those faced by other management roles in that the sales team operate remotely. The programme starts with an overview of sales management and the key issues of achieving sales results through the efforts of the team. The course covers all key aspects of the sales management role. This includes  more...

SharePoint Training from Experts on July 13 2009 ...e research, technical expertise and practical experiences faced over the years in developing end to end SharePoint solutions. It helped us to come with insightful proven tips and techniques which will confidently lead you and your organization to achieve the full benefit of SharePoint All of our instructors are experienced consultants working on active projects and have the ability to keep  more...

Understanding and Enhancing Your Childrens Capabilities Through Their Handwriting a The future belongs to those who believe in the beauty of their dreamsa a Eleanor RooseveltHandwriting analysis is a very useful tool that can help both adult and children in getting to know their inner personality better. Although the childrena s personality is still under development stage, handwriting analysis would be a tool to help them develop successful personality as early as  more...

Motivating Todays Employees ...ing corporate philosophies. In addition, managers are now faced with working with employees from different generations with different backgrounds and values. This seminar focuses directly on what drives motivation. Youa ll walk away from this program with an action plan for achieving measurable and observable positive results from your team. Program Benefits * Rekindle employee enthusiasm  more...

Proposal Praparation Workshop ... Topics 1. What is a proposal? 2. What are the challenges faced in preparing it? 3. Proposal submission process 4. Solution design 5. Structuring and packaging a proposal 6. Addressing the challenges Topic Coverage What is a proposal? How the proposal request originates? What follows the proposal? Medium What are the terminologies like RFI, RFP, PO, LOE, Contract, SOW etc. stand for? Medium  more...

Crucial Conversation - personal effectivenss and communication skills ...e easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict with a colleague. All too often, we fail to achieve our objectives in these conversations, not because we use the wrong words to express our desires, but  more...

ADHD Training Calming the Chaos at Home ...nising the symptoms of ADHD * Identifying challenges faced by Children and young people with ADHD * Communication skills and strategies for Support * The Disability Discrimination ACT This one day workshop is suitable for Practitioners supporting parents and families with children/ young people with ADHD whether in statutory ,independent or volunteer services including CAMHS,  more...

Creating a Resilient Organization ... and on the job. Individuals and organizations have been faced with positive and negative experiences (the ups and downs) and have had to draw upon resilience to meet situational demands. The ability to call upon your resilience or your lack of resilience impacts every aspect of personal and organizational life. Our reactions, coping or non-coping strategies, in other words our resilience,  more...

FileMaker Pro 9 Level 2 ...sheet or word processing application. However, you may be faced with a project where a single FileMaker database cannot manage data that needs to be accessed from multiple tables spread in different database files. In addition, you are required to share your database with other users on a network. In this course, you will set up an integrated database system dealing with data found in  more...

Carbonate and Fracture Petrophysics ...d confidence and much needed systematic process for staff faced with the daunting prospect of managing complex reservoirs. This course is "Think Petrophysics!" for 5 straight days. COURSE CONTENT (Public courses 5 days. Tailored In-House 3 or 5days) - The Physical Characteristics of Carbonate & Fractures. How and why they differ from Clastics - Carbonate classifications systems  more...

Difficult Conversations - Communicating for Results ...faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this  more...

Influencing for Results ... authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way, leading to: * Increased conflict * Slower business results * Greater cross-function animosity The Solution Influencing for Results helps individuals learn how to replace hard-sell tactics that  more...

Lotus Domino Designer 7 Formula Language During this course you will extend your knowledge of the formula language used in Domino applications for both Notes and Web browser clients. This course doesn't simply regurgitate the Help--it shows you how to do some really interesting and important things in Notes/ Domino that just happen to use the formula language. It is not, therefore, a detailed compendium of formula language calls and  more...

Lotus Domino Designer 8 Formula Language During this course you will extend your knowledge of the formula language used in Domino applications for both Notes and Web browser clients. This course doesn't simply regurgitate the Help--it shows you how to do some really interesting and important things in Notes/ Domino that just happen to use the formula language. It is not, therefore, a detailed compendium of formula language calls and  more...

Inclusiveness Diversity Ethics ... to be an outstanding manager. Now that organisations are faced with incresing volatility, uncertainty and change, they need a diversity of ideas, approaches and backgrounds.Valuing difference isn't about ensuring political correctnesss, it's a necessity for innovation and growth. Workshop is fully integrated and uses Power Point presentations, together with a tailor made business game to  more...

Public sector workers conflict training ...ce we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this brings new working practices, priorities and expectations. With continual performance monitoring and a  more...

Leadership ...ealize their individual potential. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. Organizational success depends on the leadership of people at every level. Managers may have influence due to the authority of their position and title. Leaders have influence because people choose to follow them. Develop  more...

How to Purchase Services ...apidly increasing. In the purchasing function you will be faced with negotiating and managing service contracts on a much larger scale. They will cover every imaginable area, from legal, accounting, and financial services to utilities, software, maintenance, and consulting. The need for new professional skills in the purchasing of services is now. This workshop will be coming up soon. You  more...

Certificate in Applied Business Analysis Evenings Saturdays ...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The format provides the chance to try techniques without the expense or risk to your company or projects. Throughout the program, we will address key topics in business analysis, including: Requirements Gathering Project Management for the BA Use Cases Object  more...

Certificate in Applied Project Management Days ...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program. Throughout the 12 classes, we will address key topic areas in project management, including:  more...

Ucits & Sicavs This workshop provides a fast-track understanding of collective investment schemes in the UK and Europe. It explains the principles behind open-ended funds, regulations governing their marketing, investment powers, documentation, pricing, buying and selling and shareholder rights. The workshop will especially focus on the UCITS II (Management Company Directive) and UCITS III (Product Directive),  more...

IT Security: Management Briefing ...agement can assess and mitigate vulnerabilities currently faced by their organization. Upon successful completion of this course, participants will be able to: * Describe the risks of inadequate information protection and the need for computer security * Understand that maintaining information security is a process, and not something "solved" by products or technologies alone. *  more...

GIS Project Development and Process ...ess and the course highlights specific issues that may be faced at each stage. During the final day of the course students utilize what they have learned to complete an individual GIS analysis project. Who should attend Professionals using GIS or newly introduced to the technology will benefit from the conceptual approach to GIS analysis and spatial problem solving provided by this course.  more...

Advanced C++ Programming Advanced C++ programming course, covering issues faced when using C++ for large scale development. Covers templates, stl, memory management and efficiency tips and tricks  more...

Abrasive Wheels It's ironic that some companies see Health Safety and Training as an expensive commodity that seems to have little or no effect. It is proven that where companies have and enforce Health Safety and Training, report increased productivity leading to increased turn over, better staff motivation, less staff turnover and less sickness leave. With litigation against companies being higher than  more...

Abrasive Wheels It's ironic that some companies see Health Safety and Training as an expensive commodity that seems to have little or no effect. It is proven that where companies have and enforce Health Safety and Training, report increased productivity leading to increased turn over, better staff motivation, less staff turnover and less sickness leave. With litigation against companies being higher than  more...

Certificate in Applied Project Management Evenings ...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The evening format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program. Throughout the 24 classes, we will address key topic areas in project management,  more...

ITIL Practitioner Certificate - Financial Management This three day course explores the guidance in ITIL FinancialManagement to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Financial Management in the afternoon of day three of the course.  more...

ITIL Practitioner Certificate - Service Desk/Incident Management This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline.  more...

ITIL Practitioner Certificate - Problem Management This three day course explores the guidance for ITIL Problem Management to understand the processes involved in Problem Management and the opportunities and challenges faced when implementing and working with the discipline.  more...

ITIL Practitioner Certificate - Change Management This three day course explores the guidance in ITIL Change Management to understand the processes involved in Change Management and the opportunities and challenges faced when implementing and working with the discipline. This course is used in preparation to undertake the EXIN Practitioner Certificate in Change Management in the afternoon of day three of the course.  more...

ITIL Practitioner Certificate - Service Level Management This three day course explores the guidance in ITIL Service Level Management to understand the processes involved and the opportunities and challenges faced when implementing and working with this discipline. The course is used in preparation to undertake the EXIN Practitioner Certificate exam in Service Level Management in the afternoon of day three of the course.  more...

ITIL Practitioner Certificate - Configuration Management This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course.  more...

Supporting People Through Change ...ugh Change "Steps for easing the pain" When managers are faced with implementing change in the workplace they are looking at a tough job. Employees can become distracted, confused, angry, stressed-out, not to mention afraid for their jobs, all of which can result in lowered morale and decreased performance. How can a manager successfully implement change while still maintaining employee  more...

Legal Aspects of Purchasing This 1-day program will cover the gamut of legal aspects of purchasing faced by the buying community. The Uniform Commercial Code and the differences between buying products and services will be highlighted. The principles of agency, contracts, authority, warranties, inspection and acceptance, termination, applicable laws, remedies, claims, and offer and acceptance will be covered.  more...

Developing People for Excellence ... coaching skills in handling typical real-life situations faced by them; and Make learnings into actionable points. WHO SHOULD ATTEND Managers with 8-10 years of work experience, and with direct reports PROGRAMME CONTENTS Understanding Leadership: People Development Inspiring Attitudes for Mentoring and Coaching FRAMEWORK AND DEFINITIONS What is Mentoring? Mentoring and  more...