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Faced Training Seminars and Classes

From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute

Comprehensive Real Estate Management

...eeking help and advice from colleagues and managers, when faced with difficult situations - Dealing with conflict between client/ customer and front-line staff. - The responsibility of service provider/ goods retailer under The Sale and Supply of Goods to Consumers Regulations 2002. - Client Service: The Legal Environment - Obligations of the service provider under the a Sale of Goods Act more...

Managerial Facilitation of Value-Added Customer Service Excellence Course

...eeking Help And Advice From Colleagues And Managers, When Faced With Difficult Situations - Contribution To The Maintenance Of Customer / Client Loyalty 4. RESPONSIBILITY - Dealing With Conflict Between Client / Customer And Front Line Staff - The Responsibility Of Service Provider And Manufacturer - Client Service: The Legal Environment - Obligations Of The Retailer/ Service more...

Client or Customer Care

...o seek help and advice from colleagues and managers, when faced with difficult situations; 22. Appreciate the need to maintain a a generalised client/ customer information systema ™; 23. Recall the obligation of the service provider/ product retailer, and manufacturer under The Supply of Goods and Services Act 1982 24. Determine what constitutes a a non-bindinga ™ contract, under more...

Human ResourceManagement a Practitioners Approach

...o seek help and advice from colleagues and managers, when faced with difficult situations. - Appreciate the need to maintain a a generalised client/ customer information systema ™. - Recall the obligation of the service provider/ product retailer, and manufacturer under The Supply of Goods and Services Act 1982. - Determine what constitutes a a non-bindinga ™ contract, under The more...

From PetroEDGE

DEEPWATER DRILLING OPERATIONS 28 February 3 March 2011 Kuala Lumpur Malaysia

This 4-day training course will describe the different types of deepwater drilling units, all their necessary specific equipment and techniques to spud a well ranging from 1000 to 10, 000 feet. The goal being to transmit to all participants the key technology and operational challenges with sufficient depth of knowledge on: a Floating drilling rigs (SS / DPDS) and their specific equipment for more...

From Calyptus Consulting Group

Legal Aspects of Purchasing

This 1-day program will cover the gamut of legal aspects of purchasing faced by the buying community. The Uniform Commercial Code and the differences between buying products and services will be highlighted. The principles of agency, contracts, authority, warranties, inspection and acceptance, termination, applicable laws, remedies, claims, and offer and acceptance will be covered. more...

From Lorman Education Services

Unemployment Insurance 101: Assessing and Responding to Claims for U.I. Benefits ...nd involve many different factors. /strong When you are faced with a claim how well you rise to the challenge can significantly impact your payroll costs. Attend this seminar and learn how to achieve prompt and cost-efficient resolutions to your employee benefit claims. You will get expert advice on how to evaluate different situations and determine if a former employee is eligible for more...

Uniform Commercial Code Article 9 Update

Benefits strong Concerned about how UCC Article 9 has changed - and how your practices may be impacted? /strong Attend this enlightening seminar and learn how to decipher revised Article 9 rules that seem to be causing the greatest problems in the commercial world. Our seasoned professionals will provide practical answers to your most pressing questions about collateral descriptions. You will more...

Workplace Accommodation ...nd this seminar and learn what steps to take when you are faced with an employee requesting accommodation. Get answers to all your pressing questions about your legal requirements. Let local experts teach you how to create compliant practices and bulletproof policies. With a slew of responsibilities already on your plate, how can you keep up with all the latest developments? Easy - enroll more...

Immigration Liability in the Workplace: Present and Future

...e tightrope of immigration law compliance - before you're faced with a government audit or worse, prosecution. /strong Georgia and neighboring states (AL, MS, NC and SC) are increasing immigration burdens on employers with harsh state penalties and local enforcement of federal immigration laws. More and more employers are paying hefty fines and facing criminal prosecution for workplace more...

Best Practices in ADA, FMLA and Workers' Compensation

...e horizon. /strong As an employer in New Jersey, you're faced with an ever-changing maze of laws increasing your obligations to employees who cannot, will not or should not work. Join us for this seminar and find out exactly what you need to know about recent ADA and FMLA updates - and how they interact with New Jersey workers' compensation laws. The constantly evolving laws governing leave more...

Special Needs Trusts: Planning for the Disabled and Elderly

...o take care of the disabled individual financially but is faced with the possibility that the disabled family member may lose his or her public benefits. In some cases, a disabled or elderly person may receive assets through a personal injury lawsuit or inheritance that threatens his or her eligibility for public benefits. Attend this seminar and learn how to use special needs trusts to solve more...

Occupational Health and Safety ...pportunity to learn how to protect yourself should you be faced with the unthinkable. Benefits for You - Hear the latest on recent legislation in occupational health and safety - Handle Ministry of Labour inspections and investigations with ease - Tips on how to manage a workers' right to refuse unsafe work - Get expert advice on new guidelines regarding workplace violence and harassment This more...

Top Techniques for Working With Children Who Have Sensory Dysfunction

...faced with sensory dysfunction challenges. In a world where the incidence and prevalence of autism is rising, clinicians and medical practitioners find themselves often in the company of patients who present with sensory dysfunction deficits. Attend this enlightening seminar and stay abreast of the latest techniques for treating sensory disorders. Our seasoned professionals will provide more...

From Wintrac Inc.

Change Management for Employees ...faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives. You can get a complete list of other Business more...

Hands-On Oracle for Non-Programmers ...class if you but need to interact with Oracle but are not faced with the day-to-day task of programming. Through classroom lecture and demonstration and ample hands-on workshops, you will learn how to query the database with SQL, create reports with SQL*Plus, control (grant and revoke) database privileges, install and test PL/ SQL programs (no programming is required!), create database tables more...

Programming Languages for Lotus Domino Designer R5- @Functions During this course you will extend your knowledge of the @Function language used in Domino applications for both Notes and Web browser clients. This is not a survey course that attempts to cover every function and syntax requirement. Instead, this course focuses on the strategy of using @Functions to solve the pivotal issues faced by Domino developers. You can get a complete list of other more...

FileMaker Pro 6.0 Level 2 (Windows) ...sheet or word processing application. However, you may be faced with a project where a single FileMaker database cannot handle the information you need to manage. For example, you may want to link customers with the purchases they make. If you have tried to place this information in a single database, you may have duplicated data unintentionally. In this course, you will use FileMaker Pro to more...

FileMaker Pro 7.0- Level 2 (Windows) ...sheet or word processing application. However, you may be faced with a project where a single FileMaker database cannot handle the information you need to manage. For example, you may want to link customers with the purchases they make. If you have tried to place this information in a single database, you may have duplicated data unintentionally. In this course, you will use FileMaker Pro to more...

FileMaker Pro 9- Level 2 ...sheet or word processing application. However, you may be faced with a project where a single FileMaker database cannot manage data that needs to be accessed from multiple tables spread in different database files. In addition, you are required to share your database with other users on a network. In this course, you will set up an integrated database system dealing with data found in more...

Lotus Domino Designer 7 Formula Language During this course you will extend your knowledge of the formula language used in Domino applications for both Notes and Web browser clients. This course doesn't simply regurgitate the Help--it shows you how to do some really interesting and important things in Notes/ Domino that just happen to use the formula language. It is not, therefore, a detailed compendium of formula language calls and more...

Lotus Domino Designer 8 Formula Language During this course you will extend your knowledge of the formula language used in Domino applications for both Notes and Web browser clients. This course doesn't simply regurgitate the Help--it shows you how to do some really interesting and important things in Notes/ Domino that just happen to use the formula language. It is not, therefore, a detailed compendium of formula language calls and more...

From Learning Technologies, Inc.

Managing Through Tough Times

In todaya s economic climate, organizational change and transitions are inevitable. Although the ultimate goal is to strengthen your organization and teams, you will likely be faced with numerous obstacles, challenges and difficult decisions. Therefore, during our session we will discuss the need for the following as you begin to implement change within your organization. more...

From Contacts Plus

Closing the Generation Gap in the Workplace ...urrently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment more...

From AQumen

Enhanced Competency Improved Operational Skills at the Work Place ...difficult situations. Many managers then find themselves faced with absenteeism, 'difficult' team members or difficult or angry customers. The emphasis of this course is on practical ways to help improve the people management role and operational skills at the work place and to provide for clarity of operations and processes in the organization and skills required to enhance this requirement. more...

From Contacts Plus

Business Ethics for the Office ...so look at some tools that you can use when youa ™re faced with an ethical decision. And, wea ™ll look at some techniques you can use so you dona ™t get stuck in an ethical quandary. Best of all, wea ™ll look at a lot of case studies so that you can practice making decisions in a safe environment. How You Will Benefit, objectives: By the end of the program, participant more...

Control Anger Before It Controls You Anger Management ... anger. Be better able to control your own emotions when faced with other peoplesa ™ anger. Be better able to identify ways to help other people safely manage some of their repressed or expressed anger. Program Contents: How anger affects our bodies and our minds. Coping thoughts. Express feelings appropriately. Prevent a build-up of frustration. How to deal with issues. more...

From SETTEC

Advanced First Aid CPR

This is a highly advanced seminar that aims for training people in different places, jobs for dealing with stressful situations and mass accidents using the basic skills as well as the automated maneuvers starting from CPR to intravenous injections and ending by simple stitches. These seminars may also include a special focus, as required by the trainees, about special chemical injuries more...

From The Training AdvantEdge

Getting Boomers, Gen Xers, and Gen Yers to Work Together

...urrently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course examines the history and reality of the generation gap. This course explores whether defining the actual limits of each generation is most important, or whether the merits of people within the context of more...

From Everrise Training & Consultancy

PRODUCTION PLANNING SCHEDULING CONTROL

Organisations use Production planning and control as a tool to drive behaviors and improve performance in the supply chain management. In the present work environment everyone in the workforce should plan and evaluate their performances and initiate efforts to correct variations to support smooth operations. However, they are faced with following questions:- How is our organisation performing? more...

From Skillstudio Limited

Media Skills Training - Birmingham

... However, if you are inexperienced, the prospect of being faced with a media interview can be rather daunting and even intimidating. And the results can sometimes be disastrous. But it doesn't have to be like that. This highly practical two day course is ideal for you if you havena ™t given media interviews before or if you've had some interviews in the past but felt that they havena more...

Media Skills Training - Central London

From HBF Networks

Cisco Voice over IP CVOICE v60 ...converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP track that addresses design, planning, and deployment more...

Cisco Unified Communications Architecture and Design course

...methodology that brings order to approaching the problems faced by planners and designers. It teaches the assessment of the current network, Cisco methodology for implementing Voice over Data networks, and how to design sustainable and appropriate implementations. The 5-day course culminates in an intensive lab exercise to apply the concepts, recommendations and calculations to design an more...

From Optivation

Presentation Skills Course Description: This one-week course is for people who want to learn about making successful presentations. This course will look at some of the common pitfalls that presenters are faced with, and how to overcome them. more...

From Rutgers Office of Continuing Professional Education

Rutgers' 2-Year Professional Golf Turf Managment

Coming to New Jersey for Rutgers 2-Year Professional Golf Turf Management program is a big decision, but one that can greatly boost your career! Our intensive program gives you all the essentials of turf, plants, soil, irrigation and construction as well as topics to help build your management and leadership skills. It is all turf all the time, so as a graduate you will walk away with all of more...

From Global Innovative Campus

Hydrostatic and Pneumatic Testing of a Piping System with Vessels to ASME B313 Code 3 PDHs Description Pressure testing is part of the start-up and commissioning phase of a plant prior to initial operation. It is usually done by the construction companies. The pressure testing is often under the control of Engineers, Technicians and personnel from Quality and Safety who, although qualified in their own discipline, may not have received formal Mechanical Engineering training. To be more...

From London Financial Studies

Modelling Financial Risk

Course Outline In current market conditions a rigorous approach to risk management is essential. This programme applies some of the latest econometric and data handling techniques to practical problems faced daily by organisations operating in the capital markets. The course is highly relevant to anyone analysing or interpreting financial market data. Who The Course is For * Traders * more...

Essentials of Financial Data Analysis

...e data sets and basic models to tackle practical problems faced daily by organisations operating in the capital markets. The course is highly relevant for anyone who wishes to increase their understanding of analysing or interpreting financial market data. Who The Course is For * Traders * Risk Managers * Strategists * Consultants * Middle and Senior Managers Tell a colleague more...

From Future Media Concepts

Snow Leopard 401 Mac OS X Advanced System Administration v105 ...nd is designed to empower students to meet the challenges faced by administrators deploying Mac OS X and Mac OS X Server in today's complex and dynamic data centers. Extensive use of the command line interface reveals a deeper scope of the course's subject material. Students learn how to become more efficient by taking advantage of the wide variety of automation technologies built into Mac OS X more...

From O'Brien & Company

LEED AP Credential Maintenance Learning Lite Bite ...the air. Current and prospective LEED APa ™s are now faced with choices and paths that many have found confusing and unclear. This seminar will help anyone interested in LEED accreditation understand the implications of the new credential maintenance program for the working professional. The workshop discusses different ways to navigate through the system to ensure potential or existing more...

From Last Minute Training

Understanding and Managing Anger At the conclusion of this workshop, you will be expected to: * Be better able to recognize how anger affects your body, your mind and your behaviour * Be better able to use the five-step method to break old patterns and replace them with a model for assertive anger * Be better able to control your own emotions when faced with other peoples anger * Be better able to more...

Uncovering and Creating Business Opportunities Module 4 ... * In this workshop you will list the common challenges faced by sales professionals when looking for business and discuss ideas to overcome them. * We will address your needs and give you the power to motivate yourself during difficult times. * The participant will gain a clear picture of how to identify their target market and what sources are available to generate leads. * more...

Successfully Handling and Overcoming Objections In this workshop we will explain to you what objections are, why objections are sometimes a positive sign and how to work through objections to satisfy client concerns. Learn how to gain an edge that will make the difference when faced with objections. more...

Commissioning and Troubleshooting Control Systems This seminar focuses on the commissioning and start-up of control systems, identifies the control systems problems that you may face, discusses commissioning as well as troubleshooting and suggests effective solutions to problems faced. more...

Scheduling and Cost Control 4 day course - Nexient ...ofessionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications. Learn How To: Use the work breakdown structure to develop a network diagram Calculate schedules using PERT/ CPM Identify, assign, and tabulate resource requirements Predict costs and work time using specific levels and estimate types more...

Negotiation Skills for Project and Contract Managers ...echniques of internal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn more...

Negotiation Skills for Project and Contract Managers - nexient ...echniques of internal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn more...

Negotiation Skills for Project and Contract Managers 3 day course -nexient ...echniques of internal and external negotiation situations faced by project managers. Short on lecture and long on practice, this course provides participants the opportunity to experience one-on-one negotiations. You will learn how to analyze your own and the other party's negotiation style, diffuse conflict and turn it into an advantage, and negotiate more effectively. You will also learn more...

Scheduling and Cost Control- Nexient This 4 day course is ideal for Project Managers or Business Professionals who want to focus on managing the constraints faced in any project; limits on time, human resources, materials, budget and specifications. more...

Leopard 401 Advanced System Administration v105 This 5-day course builds on the foundations established in the Support Essentials v10. 5 and Server Essentials v10. 5 courses & is designed to empower students to meet the challenges faced by administrators deploying Mac OS X & Mac OS X Server. more...

Introduction to Enterprise Architecture for the Public Sector Participants of the Introduction to Enterprise Architecture course will learn about Enterprise Architecture and how it can be used to address the challenges faced by business and Information Technology groups within an organization. more...

Anger Management Understanding Anger - Yours and Others - cp Learn how to: Recognize how anger affects your body, your mind, & your behavior; Use the 5-step method to break old patterns & replace them with a model for assertive anger; Control their emotions when faced with other peoples anger and more. more...

Cisco Voice over IP v6CVOICEv6 - arp This course provides an understanding of converged voice&data networks & the challenges faced by the various network technologies. It also teaches network admin & network engineers how to integrate gateways & gatekeepers into an enterprise VoIP network more...

Cisco Unified Communications Architecture and DesignUCAD This course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers. more...

Cisco Voice over IP v6CVOICEv6 FRENCH This course provides an understanding of converged voice&data networks & the challenges faced by the various network technologies. It also teaches network admin & network engineers how to integrate gateways & gatekeepers into an enterprise VoIP network more...

Evaluation and Rehabilitation of Pavements Cost-effective pavement management results from careful design, quality construction & timely maintenance. Engineers and technical managers are faced with the challenges of maintaining, within shrinking budgets, the investment in highways & urban roads. more...

From ITSM Academy

ISOIEC 20000 Foundation Course ...lity Management programs. Some of the biggest challenges faced when implementing Service Management are: Obtaining the attention and commitment of senior management Ensuring acceptance and adoption of managed change throughout the organization These hurdles may be overcome more quickly by using this standard to benchmark capability of delivering managed services, measure service more...

From Vtguru

VMware Cloud Administration Training

...allenging to change. Todaya ™s IT organizations, faced with decreasing resources and increasing business needs, are looking to cloud computing to provide a more efficient, flexible and cost-effective model for delivering IT to business: IT as a Service. While cloud computing provides the approach, VMware delivers a pragmatic path and customer-proven solutions that allow more...

From International Management Forum (IMF)

Project Management Simulation

This interactive simulation is a high impact, energetic and fun way to accelerate understanding, involvement and acceptance of Project and Portfolio Management best practices in your organization. Facilitated over one day in the fast world of global online retail, Polestar PM brings to life the project based behavioral and process issues faced by organisations. This is done through realistic more...

ITIL v3 Simulation

... Organizations intending to implement ITIL ® v3 are faced with a significant ITIL education and awareness challenge. A wide-spread traditional ITIL ® v3 education program will be virtually impossible to implement quickly - due to budgets, availability and other common organizational constraints. The best way to accelerate understanding of ITIL ® v3 is to experience it. ITIL more...

From Ascend Training

Online Adobe Photoshop CS4 Level 1 Beginning

...ng Tolerance - Working with the Magnetic Lasso tool when faced with a clear, precise edge Photoshop CS4 Layers - About Layers and how Stacking Order becomes important - Rearranging Layers, grouping and linking layers - Applying Gradients to a layer - How Transparency is important - Adjusting Opacity of layers - Layer Blending modes and how they affect layers underneath - Using more...

From HOT Engineering

Introduction to Land & Offshore Drilling

This three-day course provides a non-technical overview of the phases, operations, and terminology used in the drilling and completion of an oil or gas well. The course will provide participants with a better understanding of issues faced in all aspects of drilling operations. This includes the aspects common to all petroleum drilling (onshore, bottom-founded offshore, and floater operations). In more...

From DW Associates Pte Ltd

How great leaders get great results?

...act creatively and innovatively since the challenges we faced are becoming increasing complex and less routine. Organizations change frequently and corporate cultural changes make them unrecognizable from the same company of a few years back. This makes it difficult for staff to remain loyal to the corporation. Employees are loyal, not to an organization, but to an identifiable human more...

From Clusters School of Digital Arts

Diploma in Digital Compositing for Film Looking at today's requirement in film making and VFX industry, our experts have designed this course. Today in India we have very few people, who know how to shoot for VFX shots. The regular cinematographers are not use to imagine how it is going to be done in VFX studio. What will make the life easier for miserable for VFX studio to make the shot work. Many of the times the shot has to be re more...

From World Institute for Security Enhancement

Computer Forensic Analysis

...protect their assets and to take appropriate actions when faced with a loss, including seeking recovery of the assets, recovery of damages, and prosecution where appropriate. Yet the combination of technical and legal complexity involved in recovery from and investigation of computer crime perplexes most organizations, whose legal teams typically do not have the technical understanding, and more...

From LaMarsh & Associates, Inc.

LaMarsh Master of Managed Change(R) Certification

...the change agents in your organization..... ...are often faced with severe project barriers (e. g. sponsorship changes, the clash of competing projects, severe resistance) that require a deep understanding of change management strategies and tactics, they need to be able to look to experienced and qualified internal personnel who are seasoned masters of the change process to help them to apply more...

From Pearlcatchers Ltd

Crucial Conversation - personal effectivenss and communication skills

...e easily with lots of people. But every so often we are faced with a difficult conversation where it is essential to get it right . This might be dealing with an under-performing employee, asking for a pay rise or resolving conflict with a colleague. All too often, we fail to achieve our objectives in these conversations, not because we use the wrong words to express our desires, but more...

From Inprocess Technology & Consulting Group

Improving Refinery Operations Through Process Simulation

...nding a basic course in process simulation, engineers are faced with the task of developing simulation cases for a specific objective. Whether they have to troubleshoot an operational problem, to monitor the process performance, to improve unit yields or to minimize energy consumption, they have to start the simulation in a completely different environment: overwhelming amount of data, more...

From Demand Planning, LLC

CPG Demand Planning and Forecasting Web Workshop

...faced with a changing retail landscape dominated by a few large retailers and higher uncertainty from consumer preferences and retail promotional policies. Just a few of your customers can exert a great influence on your planning, logistics and execution processes. However, the large retail customers have also created the infrastructure and the technology that provides consumer and retail shelf more...

From Ducat

Cloud Computing-Sales force CRM training Noida Gurgaon ..., including hardware, operating systems and applications. Faced with a rapidly changing business environment, organizations are under pressure to respond with a flexible IT infrastructure and applications. In this course, you gain the key knowledge and experience required to leverage both the business and technical benefits of cloud computing. You develop an effective implementation strategy more...

From Neoedge Pte Ltd

Mastering International Oil Gas Accounting Singapore September 2011 ...our-day course focuses on the accounting issues currently faced by the upstream oil and gas industry. It considers the accounting and financial reporting implications of all the main transactions undertaken in the upstream business, including cost allocation and capitalisation, revenue allocation and the accounting issues faced by joint venture operations and operators of concessions and PSCa more...

From Courage Speaks, LLC

How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies ...ernment agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn what it takes to handle them successfully and confidently! Leta ™s face it, it can wear on you and lead to stress and frustration, as well as poor customer service. Learn easy-to-use phone techniques to gain control and gather the information more...

Dealing with Difficult Demanding People Amazing Phone and In-Person Strategies ...ernment agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn what it takes to handle them successfully and confidently! Leta ™s face it, it can wear on you and lead to stress and frustration, as well as poor customer service. Learn easy-to-use phone techniques to gain control and gather the information more...

Dealing with Negativity in the Workplace ... Negative People? It can be hard to stay positive when faced with challenges and change. And its even harder when youa ™re surrounded by negative people. Learn secrets to being up even when things are down! Eliminate negativity and increase your energy and productivity! Want to feel positive on the job again? Want to motivate others? Sign up now! Negativity is rampant. And more...

From International Training House

Coping with change Change is a permanent feature of all organizations regardless of sector or size. The ability to harness and manage change is one of the main challenges faced by business leaders. It is also a great source of competitive advantage. Managing Change is a powerful workshop that helps managers lead their teams through the change process. This workshop is targeted to people who have not made the more...

From Aspect Training

Sales Management Skills ...llenging types of staff a sales people. The challenges faced by a Sales Manager are unique from those faced by other management roles in that the sales team operate remotely. The programme starts with an overview of sales management and the key issues of achieving sales results through the efforts of the team. The course covers all key aspects of the sales management role. This includes more...

From Garden Design Academy

Design your own garden - with feng shui

...ns, nurturing them with love and attention. However, when faced with a regular sized plot, either bare or one that has been ignored for several years, it can be daunting to know where to start. Many times our gardens are left with a square of grass in the middle and unimaginative planting around the periphery. This course addresses these issues using experts in both garden design and Feng more...

From Human Resources Services

G K Lim's Passion At Work Program

...roadblocks on the way and resist change Organizations, faced with this double-edged unsavory situation, need to find a way to enhance productivity. Solution: The solution lies in enhancing the spirit of passion. Passion is that inner motivation that moves people to action. Referring to Maslowa ™s Hierarchy of Needs, inner motivation includes non-financial needs. This program is more...

From Forklift Training Pro

Forklift Safety Training Train the Trainer Course

... Pro 2008 and will be geared to the major training issues faced every day in the construction and general industry. The training consists of a half day of training on the basics of forklift operation and forklift safety and a half day of training on creating and teaching a forklift operator safety training program customized for your facility and using Forklift Training Pro 2008. This more...

From Fathom Corporate Training

CUSTOMER SERVICE SKILLS WORKSHOP

...faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening "sea of competition" are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the reason a customer more...

From Spearhead Training Group Ltd

Supervisory Team Leader Skills

...es of the supervisor/ team leader and the common problems faced when moving into this role. The difference between team leadership and team management is explored and the factors needed to create an effective team identified. The importance of controlling the teama ™s output and methods for doing this are looked at, including giving feedback, how to deal with problem behaviours, more...

Executive Leadership Programme

... to get people to do this is a challenge every leader has faced. In this course the keys to getting people to follow willingly are covered in detail, so ensuring that each delegate can use the skills taught and so provide better leadership to their team after the course. Leaders succeed because their teams can achieve more. Critical to this success is the ability to develop the potential more...

From The Training Experts Ltd

Dealing with Difficult People Developing your understanding of behavioural types is the first step in formulating a way of dealing confidently with difficult people and situations. Target Group This course is aimed at managers, senior staff or any personnel who wish to deal with difficult situations assertively. Objectives By the end of the course, delegates will be able to: Analyse their behaviour and that of more...

Leadership Development Program This is a highly effective and motivational modular program on Leadership Development that highlights the fact that managing is challenging as well as rewarding. The idea behind this program is to instil in each of the delegates the want to improve and develop within their own working environment. Target Group This program is aimed at anyone who is either currently in a managerial position more...

Effective Leadership Are you aware of the impact your management leadership style has on others? Is it the most appropriate for enabling others to perform and achieve results? This one or two day course will provide delegates with a range of management leadership styles and the ability to judge when best to use each of them. Target Group This course is aimed at managers and senior staff who wish to explore various more...

Supervisor Skills This one day workshop focuses on understanding the role of a supervisor / team leader and the importance of developing the skills required to be successful in this role. Target Group This workshop is aimed at supervisors and team leaders within any organisation or industry who are either new to the role, or wish to enhance their current skills Objectives At the end of the workshop, more...

From theChannel Management Consulting (Shanghai) Co., Ltd

Training Development Conference 2010 The Conference brings together several distinguished Human Resource Directors or Training Managers of Fortune 500 Companies as well as several other respected and experienced Training professionals to share more insight on the various problems which they faced and the lessons learnt in 2009, the solutions they took to overcome the obstacles; as well the challenges and opportunities that lay ahead more...

From Fathom Corporate Training

SEMINARS HOW TO GIVE GREAT CUSTOMER SERVICE

...faced with such a wide range of choice in the marketplace. A state of constant partial attention, combined with a plethora of choice in both products, services and from whom they are consumed, means that your chances of being noticed in an ever deepening sea of competition are not only slim, they will continue to get slimmer in the future! Studies show that 70% of the customer s will more...

CRISIS MEDIA SKILLS WORKSHOP

...faced with managing a crisis situation that requires very special skills. How you interact with members of the media during this time is crucial. You have one chance to create and deliver a cohesive message that is well received or risk fallout from a PR catastrophe. Your firm s image and credibility are priceless. An opportunity exists for building or destroying that image in the eyes of more...

From Pahladsingh Accountancy & Consultancy

IFRS SMES ...ation and growth in most countries. The biggest challenge faced by small and medium enterprises is the access to finance, which has been exacerbated by the global financial crisis. By adopting IFRS for SMEs, small businesses would be able to provide potential lenders and investors with credible, standardized and transparent financial records, facilitating the extension of credit and more...

From AstroWix India Project Solution Pvt Ltd

AstroWix-PMP Fastrac Chennai August Workshop ...rams are designed to address the needs and the challenges faced by these professionals and establish a foundation for them in project management. The workshops are intended for: a Project Managers a Project / Team Leaders a Consultants a IT Managers a Business Analysts a Delivery Managers a QA Analysts a Civil, Mechanical, Electrical Engineers Date: Saturday August 6, more...

AstroWix-PMP Fastrac Noida August Workshop Most organizations recognize PMP ® certification as a benchmark for their project management professionals. The PMP Certification has become a MUST-HAVE tool for professionals which empowers them to drive innovative initiatives and make informed decisions for your project. AstroWix FasTrac is an intensive program specially designed to ensure that you pass the PMP Certification exam instantly more...

AstroWix-PMP Fastrac Bhubaneswar September Workshop Date: Saturday September 17, 2011, 09: 00AM Tuesday September 20, 2011, 07: 00PM Venue: HOTEL GRAND CENTRAL BHUBANESWAR Old Station Road, Bhubaneswar - 751006, Orissa Most organizations recognize PMP ® certification as a benchmark for their project management professionals. The PMP Certification has become a MUST-HAVE tool for professionals which empowers them to drive innovative more...

AstroWix-PMP Fastrac Delhi August Workshop Date: Thursday August 11, 2011, 09: 30AM IST Sunday August 14, 2011, 07: 30PM IST Venue: The Hans Barakhamba Rd 15, Connaught Place New Delhi, DELHI 110001 Most organizations recognize PMP ® certification as a benchmark for their project management professionals. The PMP Certification has become a MUST-HAVE tool for professionals which empowers them to drive innovative more...

From Sunshine Career Institute

Home Health Aide Training

...itutional or community-based settings as well as at home. Faced with an aging population and a material shift of patient care to non-hospital venues, the Nation is experiencing an unprecedented demand for individuals with the training and experience needed to provide such care. As a consequence, the demand for these individuals will continue to grow well into the future. Organizations that more...

From 3Back LLC

Certified Scrum Master - Ottawa Ontario ...ple who have experience being on development teams or are faced with complex product/ project development efforts. Individuals from all levels of the corporate structure who deal with rapidly changing demands and complex efforts. Managers, Testers, PM, Analysts, Developers, managers, directors, C-level functions Participants should have some familiarity with Agile, either by attending the more...

From SEED Infotech Ltd.

Winning with People Interpersonal Skills ...Sensea , approach takes care of the practical situations faced during day to day business. This is and experiential learning program with many activities, role plays and games. Target Group: Managers a All levels Program Duration: 1 Day Objective Of the program: To equip the managers with interpersonal skills and influencing skills. To help them to improve relationships at work and more...

From Next Levels Consulting

Employee Engagement and Retention Strategies ...lso perform better! Employee turnover is a common problem faced by companies in a changing market dynamics, increasing employee awareness and incremental pressure for performance. Turnover not only leads to a discontinuity in performance, increased recruitment and selection cost but also lost opportunities and decreased morale. This 2-day interactive workshop focuses on solving this issue more...

From FitchTraining

Risk Management in Banks & the Capital Implications

AA two-day workshop to give a better understanding of the key risks faced by banks and how these risks are addressed by regulators under Basel II & Basel III, and internal economic capital models. An overview of lessons learned and best practice in the identification, monitoring and management of risk. more...

Central Counterparties Clearing Houses Exchanges

A one-day intensive case study based workshop to review the risks and the fast changing market dynamics faced when dealing with different types of central counterparty, clearing house and exchange. more...

From QED Training

Equality and Diversity Portfolio of Courses

... specific addressing the particular issues and challenges faced within a given area. Those facing external scrutiny or inspection from bodies like OfSted, the Audit Commission, the Housing Corporation, Supporting People, the Adult Learning Inspectorate and many other scrutiny bodies have found this course to be of lasting value. It normally runs over one day but can be linked to a related more...

From Bernie Jackson Limited

Two-Faced Networking- How to Network Effectively

...to be learnt and practised like any fine craft. "Two-Faced" Networking is NOT about: Hypocrisy Faking it/ giving false impressions Making false promises and then delivering nothing a Two-Faced" Networking is successfully balancing the "face" of our business identity with the "face" of the individual persona, with its own unique attractive endearing qualities, to gain prospects and more...

From Management Training Systems, Inc.

Creating a Resilient Organization

... and on the job. Individuals and organizations have been faced with positive and negative experiences (the ups and downs) and have had to draw upon resilience to meet situational demands. The ability to call upon your resilience or your lack of resilience impacts every aspect of personal and organizational life. Our reactions, coping or non-coping strategies, in other words our resilience, more...

From Leader Learning Group

Charting the Course Understanding Labor Law Labor Relations Pro-Employee Strategies ...have their voices heard in the work environment, they are faced with choosing to quit, becoming ineffective, or turning to 3rd parties such as the EEOC, lawyers, or labor unions for remedy. Every one of these alternatives is costly and can be catastrophic to your organization. Businesses operate in a new and challenging labor relations environment. From what employees expect from their more...

From 3H Solutions Group

Experiential Team building - Activity Based

Workshop style: Experiential + Facilitated discussions. Based on two clear aspects: a You can learn more about a person in one hour of play then in one year of conversations (Plato) I hear, I forget. I see, I remember. I do, I understand. (Confucius) Our corporate adventure training programs are built on an experiential model. more...

From Airline Training College Malaga.

CABIN CREW DIPLOMA COURSE ...s Cabin Crew Whilst on board the aircraft you will be faced with many situations that would require you to communicate and work in teams. This would involve not only cabin services i. e. a drinks service but would also include any emergency situation that may arise. Before the passengers embark on the aircraft, the crew must work in a team to ensure that the aircraft is ready for passengers more...

From Culture Dynamics

Making Change Happen - Strategies for changing people transforming organizations ...ather choose to remain status quo and that is the problem faced by many organizations in getting people to change. For it to happen, it must work in 2 prongs ie. the individual and the organization. The individual must see the needs and work from within that he / she wants to change whilst the organization must provide the external push factor to make change conducive. This program more...

From Team Training Services

First Aid Training in Glasgow ... necessary skills, allowing them to cope competently when faced by an incident in the workplace. This course will enable the First Aider to carry out vital life saving practices. These are just some of the subjects addressed in the course. * Aims & Principles of First Aid * Fractures * Treatment of unconscious casualties * Resuscitation * Airways & Breathing more...

From Learningminds!

Motivating Todays Employees ...ing corporate philosophies. In addition, managers are now faced with working with employees from different generations with different backgrounds and values. This seminar focuses directly on what drives motivation. Youa ™ll walk away from this program with an action plan for achieving measurable and observable positive results from your team. Program Benefits * Rekindle employee more...

From Case Western Reserve University - Executive Education

Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012 ...g and detrimental to relationships and productivity. When faced and handled well, however, conflict can be a motor for positive change and a source of creativity and renewal. Our view of conflict determines, to a large extent, whether or not a creative solution will be found. Successful leaders learn to embrace conflict, create a safe space for honest dialogue, and honor diverse views while more...

From Billy Kueek International

Live By Design - NLP, TIme Line Therapy(TM), Hypnotherapy and Impact System Coaching ... Why this Program? Have there been times when you were faced with challenges and wished life came with an instruction manual to help you overcome problems and challenges? Ever wondered why some people achieve success and others don't? How is it that you achieve success in one instance but not in another? Do you know what is blocking you from excellence? What is a thata formula to more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

Proposal Preparation Workshop ...s a What is a proposal? a What are the challenges faced in preparing it? a Proposal submission process a Solution design a Structuring and packaging a proposal a Addressing the challenges Topic Coverage What is a proposal? How the proposal request originates? What follows the proposal? Medium What are the terminologies like RFI, RFP, PO, LOE, Contract, SOW etc. more...

From PI ETA Consulting Company

Understanding The Anatomy of Financial Crisis Events and Its Applications To Risk Management

...ses required. * Walk through the various actual crises faced by institutions, governments and regulators, and the international financial community over time, and how they responded. * Gain an insight into the extreme market crises a examine extreme foreign exchange rates and stock markets conditions and to see how high interest rates can rise to and understand why interest rates can more...

From Simitri Group International

Developing Supervisory Skills

The essence of being an effective manager lies in establishing good interpersonal working relationships and having the ability to spark action in others. The Developing Supervisory Skills Workshop covers the fundamentals of management skills and teaches managers how to get results through people. During this workshop, participants will learn a number of key aspects of management, from more...

From ThinkLink Supply Chain Services

Essentials of Inventory Management

Course Overview What Would You Give to Minimize Your Inventory Levels and Maximize Your Customera ™s Satisfaction at the Same Time? As an inventory control professional, you probably already know what to do to forecast future inventory needs ... maintain acceptable levels of inventory and safety stock ... and keep accurate inventory records. But in a world filled with human error ... more...

From Trinity Management Consultants Limited

Introduction to CMMI for Services CMMI-SVC ...dards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers service providers a practical framework for achieving higher levels of service quality, controlling costs, improving schedule performance, and ensuring customer satisfaction. The course is composed of exercises, discussion, and presentations with ample opportunity for participation. After more...

From Vana IT Services

SharePoint Training from Experts on July 13 2009

...e research, technical expertise and practical experiences faced over the years in developing end to end SharePoint solutions. It helped us to come with insightful proven tips and techniques which will confidently lead you and your organization to achieve the full benefit of SharePoint All of our instructors are experienced consultants working on active projects and have the ability to keep more...

From Training on handwriting analysis and personal growth

Understanding and Enhancing Your Childrens Capabilities Through Their Handwriting a The future belongs to those who believe in the beauty of their dreamsa a Eleanor RooseveltHandwriting analysis is a very useful tool that can help both adult and children in getting to know their inner personality better. Although the childrena s personality is still under development stage, handwriting analysis would be a tool to help them develop successful personality as early as more...

From KnowledgeWorks IT Consulting Pvt. Ltd.

Proposal Praparation Workshop

... Topics 1. What is a proposal? 2. What are the challenges faced in preparing it? 3. Proposal submission process 4. Solution design 5. Structuring and packaging a proposal 6. Addressing the challenges Topic Coverage What is a proposal? How the proposal request originates? What follows the proposal? Medium What are the terminologies like RFI, RFP, PO, LOE, Contract, SOW etc. stand for? Medium more...

From Live to Learn

Leadership

...ealize their individual potential. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills. Organizational success depends on the leadership of people at every level. Managers may have influence due to the authority of their position and title. Leaders have influence because people choose to follow them. Develop more...

From MSConsultants

Ucits & Sicavs

This workshop provides a fast-track understanding of collective investment schemes in the UK and Europe. It explains the principles behind open-ended funds, regulations governing their marketing, investment powers, documentation, pricing, buying and selling and shareholder rights. The workshop will especially focus on the UCITS II (Management Company Directive) and UCITS III (Product Directive), more...

From ST Training Solutions Pte Ltd

Dealing with Difficult People and Situations ...t difficult people. In today's offices, we are constantly faced with trying to work with others who may challenge our ability to get things done. Usually, the difficult person is someone who is working from the negative side of their personality, rather than a conscious desire to be difficult. The person is often unaware of how their attitude or behaviour affects others. They also don't more...

From 7i Institute

Certified Digital Forensics Examiner ...his lesson. This is the final exercise where students are faced with the challenge of presenting their findings in a low-tech format where non-technical personnel are able to decipher and understand the results. The students will physically present their findings in laymana ™s terms, which is critical during any investigation. Students will have mastered this critical skill by the end of more...

From Global Knowledge Network Singapore

Cisco Unified Communications Architecture and Design UCAD

From Object Arena

IBM InfoSphere DataStage Services Training ObjectArena Chennai ...vides Proof-of-Concept (POC) for the real time challenges faced by the customers on demand. Best Practices and Performance Tuning Object Arena provide the customers to analyze the performance optimization using a targeted sample of jobs and environments which depends on InfoSphere DataStage configuration, Hardware interaction, Data volumes and loads, Data partitioning methods and more...

IBM a InfoSphere DataStage Services Training@ObjectArena Chennai ...vides Proof-of-Concept (POC) for the real time challenges faced by the customers on demand. Best Practices and Performance Tuning Object Arena provide the customers to analyze the performance optimization using a targeted sample of jobs and environments which depends on InfoSphere DataStage configuration, Hardware interaction, Data volumes and loads, Data partitioning methods and more...

From Salahkaar Consultants

HR Transformation Know How To Turn HR into a Viable Strategic Partner

HR has been one important aspect of this transformation, enabling many organizations to decrease their administrative and transactional burden. In the process, many times, HR itself forgets to bring about its own transformation .This often results into a big mismatch between the organization's goal, vision and mission and the HR's capabilities. Human resources transformation refers to the massive more...

From FRM Enterprise

Capital Adequacy Basel II

...faced by banks today. Ita ™s the most radical change to rattle the banking industry worldwide. Critics have labelled it as too complex and over-engineered. Its extremely demanding framework has caused many banking supervisors to simply reject it outright. Despite this, many acknowledge that its compliance would certainly give many a bank the great leap forward in terms of risk management more...

From Corporate Education Group

How to Purchase Services

...apidly increasing. In the purchasing function you will be faced with negotiating and managing service contracts on a much larger scale. They will cover every imaginable area, from legal, accounting, and financial services to utilities, software, maintenance, and consulting. The need for new professional skills in the purchasing of services is now. This workshop will be coming up soon. You more...

From Daffodil Softwatre Ltd

6 month Live Project training in PHP Eligibility criteria * Pursuing B Tech / MCA / BE / Msc Final year or have passed out * Basic programming knowledge (any language) Selection Process * Candidate will be selected on the basis of a Written Test and Personal Interview. Duration * 6 months - 5 hours a day, 5 days a week. Venue * Daffodil Software Ltd, Plot no 11, Sector 33, Gurgaon How it more...

6 month Live Project training in NET Daffodil's Industrial Training Program is an initiative to address numerous requests for technical training that we receive from students and their parents regularly. We also get a lot of such requests from relatives & friends of people in Daffodil. We understand the requirement of a training programme that increase employability of a person and bridge the gap between IT companies requirement and more...

From Add Excellence Training and Consultancy Ltd

ADHD Training Calming the Chaos at Home ...nising the symptoms of ADHD * Identifying challenges faced by Children and young people with ADHD * Communication skills and strategies for Support * The Disability Discrimination ACT This one day workshop is suitable for Practitioners supporting parents and families with children/ young people with ADHD whether in statutory ,independent or volunteer services including CAMHS, more...

From Petrophysics Pty Ltd

Carbonate and Fracture Petrophysics ...d confidence and much needed systematic process for staff faced with the daunting prospect of managing complex reservoirs. This course is "Think Petrophysics!" for 5 straight days. COURSE CONTENT (Public courses 5 days. Tailored In-House 3 or 5days) - The Physical Characteristics of Carbonate & Fractures. How and why they differ from Clastics - Carbonate classifications systems more...

From Vantage Corporate Education

Difficult Conversations - Communicating for Results ...faced with a difficult conversation in the workplace, people tend to do one of two things a they either take no action and avoid the conversation, or they approach the conversation ineffectively. Both options lead to negative results: * Weakened relationships * Damaged team morale * Damaged credibility Given the bottom-line impacts, addressing this more...

Influencing for Results ... authority and in the midst of competing priorities. When faced with this situation, individuals often try to compel or force others to act in a certain way, leading to: * Increased conflict * Slower business results * Greater cross-function animosity The Solution Influencing for Results helps individuals learn how to replace hard-sell tactics that more...

From Michael Derry Associates - Taking Care of Business

Inclusiveness Diversity Ethics ... to be an outstanding manager. Now that organisations are faced with incresing volatility, uncertainty and change, they need a diversity of ideas, approaches and backgrounds.Valuing difference isn't about ensuring political correctnesss, it's a necessity for innovation and growth. Workshop is fully integrated and uses Power Point presentations, together with a tailor made business game to more...

From blue concept training

Public sector workers conflict training

...ce we understand the operating culture and the challenges faced by local government managers. As a result of our close working relationship with the public sector we have developed programmes that achieve exceptional results. The public sector working environment is constantly changing, this brings new working practices, priorities and expectations. With continual performance monitoring and a more...

From Corporate Education Group

Certificate in Applied Business Analysis Evenings Saturdays

...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The format provides the chance to try techniques without the expense or risk to your company or projects. Throughout the program, we will address key topics in business analysis, including: Requirements Gathering Project Management for the BA Use Cases Object more...

Certificate in Applied Project Management Days

...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program. Throughout the 12 classes, we will address key topic areas in project management, including: more...

From IAPS

IT Security: Management Briefing

...agement can assess and mitigate vulnerabilities currently faced by their organization. Upon successful completion of this course, participants will be able to: * Describe the risks of inadequate information protection and the need for computer security * Understand that maintaining information security is a process, and not something "solved" by products or technologies alone. * more...

From Corporate Education Group

GIS Project Development and Process

...ess and the course highlights specific issues that may be faced at each stage. During the final day of the course students utilize what they have learned to complete an individual GIS analysis project. Who should attend Professionals using GIS or newly introduced to the technology will benefit from the conceptual approach to GIS analysis and spatial problem solving provided by this course. more...

Certificate in Applied Project Management Evenings

...t business. This program will identify problems currently faced in business and work to solve them throughout the program. The evening format provides the chance to try techniques without the expense or risk to your company or projects. Real-world projects are the hallmark of our evening certificate program. Throughout the 24 classes, we will address key topic areas in project management, more...

From Chameleon - Global ITIL Experts

ITIL Practitioner Certificate - Financial Management

This three day course explores the guidance in ITIL FinancialManagement to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Financial Management in the afternoon of day three of the course. more...

ITIL Practitioner Certificate - Service Desk/Incident Management

This three day course explores the guidance in ITIL Service Desk and Incident Management to understand the processes involved and the opportunities and challenges faced when implementing and working with the discipline. more...

ITIL Practitioner Certificate - Problem Management

This three day course explores the guidance for ITIL Problem Management to understand the processes involved in Problem Management and the opportunities and challenges faced when implementing and working with the discipline. more...

ITIL Practitioner Certificate - Change Management

This three day course explores the guidance in ITIL Change Management to understand the processes involved in Change Management and the opportunities and challenges faced when implementing and working with the discipline. This course is used in preparation to undertake the EXIN Practitioner Certificate in Change Management in the afternoon of day three of the course. more...

ITIL Practitioner Certificate - Service Level Management

This three day course explores the guidance in ITIL Service Level Management to understand the processes involved and the opportunities and challenges faced when implementing and working with this discipline. The course is used in preparation to undertake the EXIN Practitioner Certificate exam in Service Level Management in the afternoon of day three of the course. more...

ITIL Practitioner Certificate - Configuration Management

This three day course explores the guidance in ITIL Configuration Management to understand the proceses and challenges faced when implementing and working with the discipline. The course is used in preparation to undertake the EXIN Practitioner Course exam in Configuration Management in the afternoon of day three of the course. more...

From Henderson Training

Supporting People Through Change

...ugh Change "Steps for easing the pain" When managers are faced with implementing change in the workplace they are looking at a tough job. Employees can become distracted, confused, angry, stressed-out, not to mention afraid for their jobs, all of which can result in lowered morale and decreased performance. How can a manager successfully implement change while still maintaining employee more...

From Learning Zone FZ LLC

Developing People for Excellence

... coaching skills in handling typical real-life situations faced by them; and Make learnings into actionable points. WHO SHOULD ATTEND Managers with 8-10 years of work experience, and with direct reports PROGRAMME CONTENTS Understanding Leadership: People Development Inspiring Attitudes for Mentoring and Coaching FRAMEWORK AND DEFINITIONS What is Mentoring? Mentoring and more...

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