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From 123-CBT Computer Based Training
Summarizing and Presenting Data in Six Sigma on-line e-learning cbt (computer based)cd rom Summarizing and Presenting Data in Six Sigma ASQ Six Sigma Green Belt (SSGB) Six Sigma teams use measures of central tendency and dispersion to reveal key facts about process data and the existing processes. They summarize data and put forth the relationships between various data components for further analysis. The teams then present these relationships in easy-to-understand graphical forms  more...
Green Business Planning Sustainability Strategies on-line e-learning cbt (computer based)cd rom Green Business: Planning Sustainability Strategies Environmental sustainability holds a different meaning for every organization and every individual, and although it's implemented in a multitude of ways across industries, there is little disagreement about the urgency and importance that surrounds it. An organization must be willing to commit a great deal of its resources human,  more...
Cascading Style Sheets in Dreamweaver CS4 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Dreamweaver CS4 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS4 provides increased CSS support, with the  more...
CompTIA Server 2009 Network Storage Troubleshooting on-line e-learning cbt (computer based)cd rom CompTIA Server 2009: Network & Storage Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009 Almost everywhere you go, from large businesses to people's homes, networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing  more...
Cascading Style Sheets in Deramweaver CS3 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Deramweaver CS3 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. Dreamweaver CS3 provides increased CSS support, with the introduction of a new feature that identifies CSS-related browser rendering issues. Other new features related to CSS include a  more...
Cascading Style Sheets in Dreamweaver CS5 on-line e-learning cbt (computer based)cd rom Cascading Style Sheets in Dreamweaver CS5 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS5 provides increased CSS support, with the  more...
Managing Effective Business Meetings on-line e-learning cbt (computer based)cd rom Managing Effective Business Meetings Ineffective meetings can waste time, veer off course, and fail to meet objectives. But with the right techniques, you can lead productive meetings that achieve their goals and leave participants with a sense of satisfaction and accomplishment. Whether regular, recurring, or set up to achieve a special task, all meetings follow a core process: from opening  more...
From Online Training Directory
Understanding Globalization: Preparing for the 21st Century on-line e-learning cbt (computer based) Interactive course covers economic, political, and cultural dimensions of Globalization. Globalization is the process of integrating national economies, political structures, and cultures into a single, world-wide, interdependent system. In this course we will explore the basics of Globalization: what it is and how to understand it as an economic, political and a cultural phenomenon. This  more...
Build Your Own BIZ - Performance Improvement This course will help you facilitate performance appraisals with your workforce.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.  more...
From 123-CBT Computer Based Training
The Call Center Industry on-line e-learning cbt (computer based) When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...
International Business Essentials Succeeding as a Global Manager on-line e-learning cbt (computer based)cd rom International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and  more...
Office XP Collaborative Solutions Part 1 on-line e-learning cbt (computer based)cd rom This is the first course in a two part series that presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves  more...
Excellence in Service Working With Upset Customers on-line e-learning cbt (computer based)cd rom In Excellence in Service: Working with Upset Customers, you will learn how to successfully handle customers when they are upset, calm upset customers, and deal with abusive customers. In addition, you will learn how your own emotions affect your interactions with customers and how to reduce your stress. Learn To: Identify how to manage customer service stress by learning how to control  more...
Conducting Meetings Managing a Meeting on-line e-learning cbt (computer based)cd rom Conducting Meetings: Managing a Meeting enables participants to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in a meeting, as well as techniques for fostering creative thinking and for managing conflict among meeting participants. Learn To Lead  more...
Conducting Meetings Effective Meeting Communication on-line e-learning cbt (computer based)cd rom Conducting Meetings: Effective Meeting Communication enables participants to build a positive climate during a meeting and follow best practices of verbal and nonverbal communication to conduct a successful meeting. Learn To Distinguish between different meeting climates and employ techniques for fostering a positive meeting climate.  more...
Facilitation The Facilitation Process on-line e-learning cbt (computer based)cd rom In Facilitation: The Facilitation Process, participants will learn the importance of and the correct way to prepare for a facilitation, the most effective way to guide a meeting, and the best way to achieve sustainable results. Specifically, they will learn how to assess a team's situation and needs, how to apply structural tools to make a meeting successful, and how to ensure that every team  more...
Facilitation Facilitating Challenging Situations on-line e-learning cbt (computer based)cd rom In Facilitation: Facilitating Challenging Situations, participants will learn how to handle several challenging situations that they may encounter while facilitating. Specifically, they will learn how to handle difficult team members, the best way to confront team resistance, and the most effective way to resolve conflicts among team members. Learn To  more...
Negotiating The Negotiation Process on-line e-learning cbt (computer based)cd rom Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation, as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition, this program discusses the different  more...
Team Participation Decision Making in Teams on-line e-learning cbt (computer based)cd rom In Team Participation: Decision Making in Teams, participants explore the process of reaching consensus, examine the challenges of doing so, and develop the ability to make positive contributions to team decisions. Learn To Apply best practices for making team decisions. Understand and avoid 'groupthink,' in which team members become  more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom In Virtual Teams: Communicating Effectively in Virtual Teams, participants will learn the importance of communication among virtual team members and how to communicate effectively in a virtual team setting. Participants will also learn how to overcome barriers to virtual team communication, as well as what technological innovations facilitate communication among virtual team members. Learn To  more...
Virtual Team Mgmt Coaching Virtual Team Members on-line e-learning cbt (computer based)cd rom In Virtual Team Management: Coaching Virtual Team Members, you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...
From Pedagogy Inc- I.V. Therapy Education
Reducing Medication Errors A Focus on the Med Pass on-line e-learning cbt (computer based)study at homeself directed Recent studies have shed light on the growing problem of medication errors within our healthcare system. It is important that all healthcare providers be familiar with the extent of the problem, both the high error rates and the potentially serious consequences. This knowledge is needed to facilitate active participation in implementing effective strategies and changes in attitudes to decrease  more...
From Serebra Learning Corporation
The Call Center Industry on-line e-learning cbt (computer based) When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...
The Technical Professional as Internal Consultant on-line e-learning cbt (computer based) Traditionally, consultants have been seen as experts outside an organization who are hired to appraise a situation and recommend paths toward improvement. These agents of change may be brought in to downsize a company, recommend efficiency improvements, recommend ways to improve employee morale, or facilitate other changes. Today, companies are selecting technical professionals within the  more...
Solving Problems Logically The Problem Solving Process on-line e-learning cbt (computer based) This course outlines the fundamental steps for effective problem solving and identifies attitudinal characteristics that facilitate success. Professionals who want to resolve workplace challenges more effectively.  more...
Developing Career Plans for Your Technical Professionals on-line e-learning cbt (computer based) Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...
Leadership Development for Technical Professionals on-line e-learning cbt (computer based) Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It also includes the development of more refined managerial skills such as  more...
Leading Change from the Front Line on-line e-learning cbt (computer based) Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is  more...
Testing and Instrumenting C Applications on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET  more...
Testing and Instrumenting VB NET Applications on-line e-learning cbt (computer based) To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET  more...
ADO NET Connections and Commands on-line e-learning cbt (computer based) To introduce ADO.NET and to describe how to make connections to databases and run stored procedures and SQL statements in a connected design C# programmers and candidates for the Microsoft MCSD and MCAD certification paths  more...
Telephony Class of Service and Call Admission on-line e-learning cbt (computer based) recognize how to implement a telephony Class of Service (CoS) within in a Cisco CallManager cluster, configure a Cisco IOS gatekeeper for call admission control, and configure SRST on a Cisco IOS gateway. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam  more...
Virtual Team Management Coaching Virtual Team Members on-line e-learning cbt (computer based) In Virtual Team Management: Coaching Virtual Team Members, you will learn how to use coaching techniques to improve your virtual team members' performance, such as how to prevent and resolve conflict in virtual teams and how to provide recognition appropriately. In addition, you will learn the steps you should follow when addressing performance issues with virtual team members, as well as the  more...
COBOL Calculation Applications on-line e-learning cbt (computer based) This course will present task-based, real-world scenarios covering the design, coding, and implementation of one type of COBOL application that is commonly required by businesses with large files. A subset of the contents of a sequential master file are retrieved. Calculations are performed on the data and a print file is generated. This course is based on ANSI X3.23-1974 and ANSI X3.23-1985 COBOL  more...
Negotiating: The Negotiation Process on-line e-learning cbt (computer based) Negotiating: The Negotiation Process offers the student a process and guidelines to follow to conduct a successful negotiation as well as guidelines to facilitate communication during a negotiation. This program addresses the types of questions a person should ask during a negotiation and how to respond to questions posed by the other party. In addition this program discusses the different  more...
From Management Development Associates (NA) Inc.
Catering for Uncertainty in Financial Models for Excel on-line e-learning cbt (computer based)study at homeself directedcomputer lab - MDA Training - Learn how to effectively use Excel tools to mitigate uncertainty. This course will teach you how to use scenarios and sensitivity analysis in your model to better understand how single and multiple material variables can impact your output. Desktop widgets are available as part of the course to provide you with additional video assistance. Objectives: 1) Learn how to  more...
From Lean Manufacturing Consulting, Inc.
On-Line Lean Manufacturing Training and Certification on-line e-learning cbt (computer based)study at homecd rombooktrain the trainerDirected Study On-Line Evolver Lean Certification Program The On-Line Evolver Lean Certification Program allows participants to obtain an Evolver lean certification without leaving their place of business or residence. On-line participants will work one-on-one with an instructor during the entire certification process. Upon completion of their directed studies, all participants will have the ability to  more...
From eCPD.
Team Leading Skills on-line e-learning cbt (computer based)self directed Teams and teamwork have become a common factor in modern organisations. But what are they about and how can an organisation benefit from operating on a teamwork basis. If teamwork is to operate effectively, we need to understand the factors that drive teamwork and learn how to operate effectively in these areas. This course is designed for people who lead groups/ teams regularly, perhaps on a  more...
From PDHengineer. com-Decatur Professional Development, LLC
Introduction to Printed Circuit Board Prototyping on-line e-learning cbt (computer based) Overview This course is targeted at the professional (engineering manager, marketing personnel, purchasing agent, materials engineer, mechanical engineer, new electronics engineer) who is not familiar with printed circuit boards (PCBs) but would like to become familiar with the basics of the process of designing and procuring prototype PCBs. This course will provide the student with knowledge  more...
Commercial HVAC on-line e-learning cbt (computer based) Most people think the air conditioning system's job is just to cool the spaces. Actually, a complete air-conditioning system is capable of maintaining temperature and humidity below or above that of surroundings and provides fresh air into spaces free of contaminants, dust and odorants. Air-conditioning systems are bifurcated in two broad categories: comfort air conditioning and process  more...
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