Instructor Led Facilitation Training in United Kingdom
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Facilitation Seminar Schedule
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Managerial Facilitation of Value-Added Customer Service Excellence Course


CONTENTS, CONCEPTS AND ISSUES:
1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY
- Benchmarking And Good Practice In Customer Care
- Balanced Scorecard
- Internal & External Factors Influencing Client Behaviour
- Client Motivation
- Responsibility Of The Service Provider And Manufacturer
- Value Of Front-Line
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Managerial Facilitation of Value-Added Customer Service Excellence Course
Human ResourceTraining and Development Management
...ing, Communication, Questioning. Presentation And Process Facilitation Skills);
a Ideas For Future Projects And Programs;
a A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
a High Proven Returns On Investment In The Action Learning Programa .
a Action Research
a Process Management
a Assessment Centres
a TNA 2000
a Techniques of TNA
a
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Training Needs Analysis Determining Training Needs


...ing, Communication, Questioning. Presentation And Process Facilitation Skills);
xv) Ideas For Future Projects And Programs;
xvi) A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
xvii) High Proven Returns On Investment In The Action Learning Programa .
c) Action Research
d) Process Management
e) Assessment Centres
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Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return


...ing, Communication, Questioning. Presentation And Process Facilitation Skills);
xv) Ideas For Future Projects And Programs;
xvi) A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
xvii) High Proven Returns On Investment In The Action Learning Programa .
c) Action Research
d) Process Management
e) Assessment
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Strategic Management and Project Management


...ment (RAD)
- Process Mapping/ Modelling
- CASE
- Facilitation/ Workshop
- Data Modelling
- Strategy
- Creativity Reviewing
- The bigger picture
- Objectivity
- Testing techniques
- Prototyping
- Cause and effect analysis
- Root cause analysisa
8. Motivating Workers in a project setting
- Directing Or Leading
- The Concept of Motivation
-
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Comprehensive Project Management


...ment (RAD)
- Process Mapping/ Modelling
- CASE
- Facilitation/ Workshop
- Data Modelling
- Strategy
- Creativity Reviewing
- The bigger picture
- Objectivity
- Testing techniques
- Prototyping
- Cause and effect analysis
- Root cause analysis
8. Motivating Workers in a project setting
- Directing Or Leading
- The Concept of Motivation
-
more...
MSc Human Resource Training and Development Management


...ing, Communication, Questioning. Presentation And Process Facilitation Skills);
- Ideas For Future Projects And Programs;
- A Concrete Outcome Of Benefit To The Organisation And Program Participants; And
- High Proven Returns On Investment In The Action Learning Program.
- Action Research
- Process Management
- Assessment Centres
- TNA 2000
- Techniques of TNA
-
more...
From silicon beach training
Six Sigma Black Belt Conversion Training



This 10-day Six Sigma Black Belt training course is for those who have already achieved Green Belt certification and upgrades their knowledge to the level required for Black Belt Certification.
Six Sigma Black Belts provide training, facilitation, direction, analysis and advice on product and process improvement. They are individuals that apply intensive and diversified process improvement
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Facilitation Skills Training


...Facilitation is a key skill for anyone workin in or leading a team, or who manages departments or working groups.
Good facilitation skills will give you the ability to guide others to solve their own issues and achieve their own objectives. Facilitators provide a structure and process to enabe groups to work effectively and to make good decisions.
This Facilitation training course is
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From H2 Training & Consultancy Ltd
Facilitation Skills


...facilitation is an essential function of any organisation s team management. It enables team members to own and achieve strategic objectives, to make decisions and solve problems - thus maximising and sustaining productivity. The facilitator s role is vital in ensuring the success of workshop style meetings, as they are responsible for the effective planning, execution and follow-up of the
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Training for Trainers


The provision of internal training can enable experienced staff to impart essential skills and knowledge to their colleagues. However, training can only help an organisation to achieve its strategic objectives if it is well planned and delivered, and if the time and resources invested are worthwhile and cost-effective.
This course will enable delegates to prepare and deliver effective objective
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From RapidBI Ltd
Organisational Development Diagnostics for internal consultants




Do you need to develop strategic capability in the use of diagnostic tools?
Fed up with SWOT PEST & others that just do not deliver?
This workshop is designed for internal consultants to carryout an in-depth and credible review on the key processes.
Based upon academic research, this process has been refined & proven in the field. Used with 100's of companies our approach uses a unique
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From WWP Training Ltd
Facilitation Skills
... environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to mentoring, coaching and managing teams and individuals. Importantly, you will also learn when adopting a facilitative approach is appropriate and when it is better to stand back from a situation and allow others to reach the goal alone.
This programme is for you if
you want to
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Facilitating Meetings
...Facilitation is about helping the group to have an efficient and inclusive meeting. The facilitator will encourage members to think in a shared facilitation, with everyone sharing the responsibility for ensuring a meeting is well run, productive and participative.
This programme offers the opportunity for extensive practice to help hone your facilitation skills and run effective meetings.
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From Spectrum Training Services
The Exceptional Trainer
Introduction:
With so many innovations in training this programme will cover all aspects from Training needs analysis to pre-course priming, to evaluation and post course acceleration of learning. You will explore best practice techniques and we will provide you with a complete and through insight into the complete training cycle.
You will create added value at every stage of the process. An
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Fabulous Facilitation
...Facilitation skills are essential for anyone seeking to guide people through a process of learning or change. Successful facilitators use a variety of techniques to enable all members of the group to participate, encourage them learn from each other and use their collective wisdom to develop solutions to which they are committed.
Course Aim:
This event provides training for group
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From Cosensa Learning & Development Ltd
Facilitating with confidence
...facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative problem-solving."
Contents:
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From Illumine Training
Facilitation Skills
...Facilitation Skills
Become a more successful facilitator and trainer
Whatever your training experience, it is always worth considering alternative approaches to engage and enrapture your audience. Developing your facilitation skills as a trainer can really help.
This facilitation skills programme is run by experienced facilitators who will share the secrets of their success, describing
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RapidConsensus - facilitating major meetings and decisions
This workshop teaches the simple but powerful process of rapidly mining the collective knowledge of a group, reaching consensus on the best way forward and ensuring ownership and effective action. If you need training for fast facilitation of groups conducted in a structured way, you will find the Rapid Consensus approach to be highly effective.
For more information go to www. illumine. co.
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From Watt Works Consulting Ltd
Facilitator Practitioner Training




This in-depth course will turn you into a fully-trained independent facilitator. Youa ll learn about group dynamics, group development, workshop design, facilitation style, managing energy, dealing with issues, dealing with difficult personalities and a whole host of techniques for ideas generation, evaluation and selection. You will be able to generate high-quality output within compressed
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Creativity Skills Training




This course will provide you with a powerful methodology and toolkit for enhancing individual and group creativity, enabling you to confidently lead yourself and others through ideas generation, development, evaluation and selection. You'll also have a broader understanding of innovation and how it works, and be able to ensure that you have the best possible chance of success by creating an action
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From Skills Matter
Rachel Davies Agile Retrospectives
A retrospective is a meeting held at the end of a development iteration or project milestone to help the team identify ways to improve their team effectiveness.
In this Agile Retrospectives workshop you will learn about the foundations of retrospective facilitation with implementation tips and practical exercises so you can try out the techniques yourself.
The workshop covers how to plan a
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From Modulus
Creative Requirements Gathering Training from Modulus Training





... techniques.
You will learn by practicing how to use fun facilitation activities to gather the "breadth" of user requirements up front and catch the usually 'missing' ones. You will learn how to breakdown big requirements into small manageable ones and how to dive into the details later. You'll learn how to effectively prioritize (not just with business value!) and how to build effective
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From Pearlcatchers Ltd
Get Creative Get Results
...rtist, playing a Serious Gamesa or practicing creative facilitation
Find out how to put all these to good use at work and create results for your senior team
Connect with like minded executives to discuss shared issues in an informal, relaxed atmosphere
The Community
All delegates will receive one yeara s FREE subscription to our exclusive Get Creative Get Results Community,
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Introduction to Group Dynamics and Facilitation



An invaluable and practical workshop to understand and manage group dynamics
Group working is a vital part of achieving results in today s organisations. Whether you re a leader, manager, specialist or consultant creating the conditions for people to work together, at their best, is an essential part of the role. One example is quality decision making in a group. A group with low trust and
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From Potential Unearthed Ltd
Equality and Diversity
For many business owners, managers and employees, the topic of Equality and Diversity is clouded in confusion. Ita s hardly surprising though really, when you consider the numerous amount of Laws, Acts and Regulations that have been introduced and amended over the past 30 years or so. And this confusion may well have been heightened by the recent introduction of the Equality Act 2010 which
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From The Training Experts Ltd
The Art of Facilitation
...Facilitation represents an extremely powerful way of problem solving is through a workshop-style meeting. Its success lies in the facilitator's ability to control and guide the meeting towards its objectives. This one day course helps individuals to improve their facilitation skills, especially in handling people.
Target Group
Managers and supervisors who want to develop a more effective
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From MD Consultancy
Develop Your Organisation's Meta Signature
The Meta Signature (Training Seminar)
The meta signature is a very powerful basis for the holistic and balanced identification of key improvement areas within organisations this one day event will provide a structured and insightful basis for development of this signature which will be unique to each organisation.
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From Reveal Solutions
NLP Practitioner training







Comprehensive 16 day INLPTA Practitioner, scheduled conveniently in 4 blocks of Thursday to Sunday:- 1 - 4 September, 6 - 9 October, 3 - 6 November & 1 - 4 December 2011.
Our modular Practitioner course is designed for individuals who want to understand what underpins the techniques of NLP and to make changes in their lives that are sustainable and that work for them.
The course is ideal
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From MentOrg
The Mentor Progression Award

This course is for anyone who is new to mentoring or who wish to endorse their mentoring skills with a Nationally Recognised Qualification. It introduces you to the concept of mentoring and builds on skills. Finally this is put into practice and you have the opportunity to develop your skills during an actual mentoring relationship.
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From Dialogue Matters
Good Practice Stakeholder Participation... With A Focus on the Environment
... of participation and when each is best Learn practical facilitation skills, techniques, and how to design a participation process.
Lead trainer: Diana Pound BSc MSc MIEEM CEnv, set up dialogue matters ltd in 2000 to design and facilitate stakeholder participation in environmental and ecological management and provide training.
For more info: e-mail: training@dialoguematters. co. uk and
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From Food@Work Ltd
Team Building through Cooking
... more efficient and high-performing team. Since 2002, our facilitation team of chefs, learning experts and event hosts have delivered over 300 experiential team building events combining cooking with best practice learning and development approaches.
Suitable for all team sizes and levels (4 to 200), from graduate to the Board. Applications include team building, bonding, reward, management
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From Rachael Whittle Associates
Inital Training Courses



...facilitation support or the designing and delivery of packages for initial training courses, Rachael has experienced many years working with the designing and delivering of initial training courses and is able to offer support within this area. This can be for both brand knowledge and skills courses. Support can be offered in the form of;
Designing new courses and syndicates or updating
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Training for Sales Professionals



Whether it is short-term training that is required, or longer term training objectives that require supporting, Rachael is able to offer quality-training skills and project management to help to write and deliver a package to meet your set objectives. Whether you have a firm idea of the training needed and the structure of this, or whether you are in need of new idea s and inspiration, Rachael
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From Blueprint Intelligence IT Training
Introduction to Object Technnology



Course Overview
This course introduces the concepts of Object Technology. At the end of the course delegates will be able to understand the concepts of object orientation and have acquired the basic skills they will need to appreciate the value of best practices and how they provide a solid foundation for successful software development.
The Introduction to Object Technology covers the
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