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Green Driving Techniques ...l warming, and realize that vehicle emissions are a large factor. Individuals and companies are realizing that even though gas prices may fall, there are long-term environmental reasons why we cannot continue to be as wasteful as in the past. In this class, we`re going to talk about some of the ways you can drive smarter and more efficiently to reduce your fuel consumption and lower your  more...
Complete Guide to Medical Math for the Health Care Professional (Crane) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...Does It Better! Chapter 1 ? Getting Started?; Conversion Factor Quickview; Conversion Factor Worksheet; The ?Rules?. Chapter 2 ? Roman Numeral Conversions; Roman Numeral - Sample Problems; Roman Numeral - Homework. Chapter 3 ? Military and Standard Time; Military/Standard Time - Sample Problems; Military/Standard Time - Homework. Chapter 4 ? Temperature Conversions; Temperature Conversions -  more...
Basics of Organizational Communication on-line e-learning cbt (computer based) ...nications Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent  more...
From 123-CBT Computer Based Training
The Boss Factor on-line e-learning cbt (computer based) Your boss can make or break you, so you better find out how to work effectively with her. You must first build rapport and continue to develop it. Along the way, you'll learn how to solicit and give feedback and even learn how to use corrective feedback to your advantage. You'll also get tips on managing your manager, which is no easy task. But if you can achieve that and turn the annual appraisal  more...
Communication during Organizational Change on-line e-learning cbt (computer based) ...ganizational Change" starts by recognizing that the first factor in successful communication is how you feel inside. The unfamiliar tends to generate stress, and when you are stressed you do not communicate well. This course addresses this problem proactively. It also equips you with the communication strategies needed to enable you to be a positive influence in the workplace. Finally, you will  more...
Risk Basics on-line e-learning cbt (computer based) ...factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival tools for today's corporate environment. When the  more...
The Foundations of Creativity and Innovation on-line e-learning cbt (computer based) What is creativity, and how does it affect the brain? Why is it that people often have many of their best ideas once they leave work, when performing the most mundane tasks? Is this a coincidence, or is there a particular reason for it?As more and more organizations encourage employees to propose creative and innovative ideas in the workplace, it's imperative that you understand the foundations of  more...
Facilitative Tools and Formats Offering Options on-line e-learning cbt (computer based) Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the standard one-facilitator group meeting or work session.  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) ...of new challenges by being flexible. Flexibility is a key factor in customer call centers.As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a  more...
Managing Delivery on-line e-learning cbt (computer based) ...st. The way that you handle problems will be the deciding factor as to whether you gain repeat business or not. Most of all, as an external consultant, you are an agent for change. Improving the way that clients operate, and securing real gains for them, can only be achieved if change is managed appropriately.Making your proposals work is the real test. Your ideas may be brilliant, but unless  more...
The Dynamics of Interacting on-line e-learning cbt (computer based) "The ability to make people believe in you and trust you is one of the few absolutely fundamental qualities of success." To make such a statement, John J. McGuirk was probably inspired by a direct experience that he had in dealing with other people. Based on your own experience, would you agree that interacting with others is connected to success? Think of a time when you got the results that you  more...
Delivering the Message on-line e-learning cbt (computer based) So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by  more...
Project Life Cycles and Stakeholders on-line e-learning cbt (computer based) ...als must understand what a project life cycle is and what factors can influence it.In this course, learners will be introduced to concepts and information about project lifecycles. They'll have the opportunity to define project phases and recognize the differences between project and product life cycles. Additionally, learners will begin to identify, and factor in, how project stakeholders can  more...
Launching Successful Virtual and On-site Teams on-line e-learning cbt (computer based) ...factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Variance Contingency Tables and Nonparametric Tests on-line e-learning cbt (computer based) ...nique. Step-by-step instruction on performing both single-factor (one-way) ANOVA and two-factor (two-way) ANOVA is provided. You'll also learn how to construct and use contingency tables. Finally, you'll explore the application of common nonparametric tests such as the Mann Whitney U, Kruskal-Wallis, Mood's Median, and Levene's tests.Six Sigma is a registered Trademark of Motorola Corporation,  more...
Hypothesis Tests for Variances Proportions ANOVA and Chi-Square in Six Sigma on-line e-learning cbt (computer based) The hypothesis test is one of the most important tools used in the Analyze stage of the Six Sigma DMAIC methodology. A hypothesis test helps to determine whether or not an observed relationship or difference truly exists between inputs and outputs identified in the earlier stages of the process. Six Sigma teams are interested in determining whether this relationship or difference is due to random  more...
Oracle Reports R6 Control Reports on-line e-learning cbt (computer based)cd rom ...ent development and runtime environments, and development factors for report execution in different GUI's. Identify the development factors to be considered for character-mode reports. Identify the steps for developing reports in different languages, using national language support and Translation Builder. C ontent Emphasis Skills-Based A udience Application Developers,  more...
Security Part 1 Security Concepts on-line e-learning cbt (computer based)cd rom ...tify features of tokens. Identify factors used in multi-factor authentication. Identify features of mutual authentication. Identify types of biometrics. Identify guidelines of system audits. Identify functions of system scanning. Identify functions of  more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom ...orks (0.5 - 1 hour) Identify the factor that connects people in a culture. Identify advantages of using the cultural network to distribute information. Use the cultural network to your advantage. Identify disadvantages of using the cultural network. Avoid disadvantages of using  more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...e. Calculate a rostered staff factor. Gain employee approval for a new scheduling decision. Identify reports that call center managers should use. Apply guidelines for communicating to executives. Audience The target audience for this series is all center managers who want to  more...
Workplace Aggression Defusing Aggressive Situations on-line e-learning cbt (computer based)cd rom ...ive employees, and why communication is such an important factor when trying to prevent violence. Unit 2: Communicating to Prevent Violence (0.5 - 1 hour) Follow three guidelines before meeting with an aggressive employee. List communication techniques you should use when addressing an employee who behaves aggressively.  more...
SAP R 3 CO Cost Center Acct Settings for Periodical Processing on-line e-learning cbt (computer based)cd rom The Computer Based Training course (CBT) SAP R/3 CO: Cost Center Accounting Settings for Periodical Processing is used to determine where costs occur within an organization and to assign costs to cost centers. You will learn the fundamentals focus on the customizing features as initial setups, how to post within Cost Centers, allocations and reports that are used in R/3 for internal accounting  more...
Organizational Behavior Organizational Dynamics for Individuals on-line e-learning cbt (computer based)cd rom ...neer, during his yearly review. Nathan has performed satisfactory, but not exceptionally. You suspect that he is capable of better work. In the simulation, you will need to determine Nathan a a s attitude and level of job satisfaction to see if they are a factor in his performance. You will also need to communicate the importance of a good attitude and high level of satisfaction. Unit 3:  more...
From Learn Skills
Change Management on-line e-learning cbt (computer based)study at homecoursewareself directed Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...
From Serebra Learning Corporation
Launching Successful On-site and Virtual Teams on-line e-learning cbt (computer based) ...factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team  more...
Cross-selling in a Customer Service Call on-line e-learning cbt (computer based) ...of new challenges by being flexible. Flexibility is a key factor in customer call centers. As a customer service agent (CSA), you handle dozens of calls a day, effectively helping customers by providing efficient solutions. At the end of this positive interaction, it makes sense to recommend additional or better products that will further aid customers. Customer service agents have become a  more...
Identifying Your Customer s Expectations on-line e-learning cbt (computer based) Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate  more...
Customer Satisfaction Analysis and Implementation on-line e-learning cbt (computer based) What you get out of a well-designed customer satisfaction survey will depend largely on the power of the analytical tools you apply to the data and the effectiveness of actions taken based on the resulting information. Although the analysis itself is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are  more...
Managing Delivery on-line e-learning cbt (computer based) Delivering to clients is the most important thing you do as an external consultant. Everything else--the selling and the fighting to win the contract--stands for nothing if you fail to deliver outstanding results time and time again. To keep your reputation intact, delivering to time, quality, and budget is the very least that you must achieve. To ensure that clients remain enthusiastic about what  more...
Delivering Your Message on-line e-learning cbt (computer based) So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by  more...
Listening for Higher Purposes on-line e-learning cbt (computer based) Do you sometimes have difficulty using your listening skills to effectively evaluate arguments or appreciate complex ideas and emotions? This course teaches you how to listen more effectively for critical and empathic purposes to maximize your understanding. Persons at all levels of an organization. It is particularly useful to those who need strong listening skills, such as managers and team  more...
Emotional Intelligence in the Workplace Simulation on-line e-learning cbt (computer based) ...ence, zeal, self-motivation, empathy, and social deftness factor heavily into the equation? While not as readily quantified as IQ, these qualities, collectively termed "emotional intelligence," often determine whether or not people excel in life, relationships, and the workplace. In this simulation, you'll test your emotional IQ to see how it affects various aspects of professional life. This  more...
Managerial Skills and Abilities on-line e-learning cbt (computer based) ...factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate to their understanding of  more...
Lotus Domino 6 Server on-line e-learning cbt (computer based) To identify methods to administrate a Lotus Domino 6 Server Domino R5 administrators  more...
From LearningMeasure.com
Basic RF and Microwave Power Measurement on-line e-learning cbt (computer based) This course we will cover the basics of RF and microwave power measurements. First some of the devices used to measure power are briefly described, then the basic power measurement is described, including the effects of mismatches due to reflections in the measurement system on the measured power. Also the measurement of power through a two-port device is covered. Finally this course discusses in  more...
Basic AC Circuit Theory on-line e-learning cbt (computer based) An introductory course in AC circuit theory.  more...
MEAS403 - Basic RF and Microwave Noise Measurement on-line e-learning cbt (computer based) MEAS403 - Basic RF and Microwave Noise Measurement In this course the following will be covered: Definition of Noise Temperature Difference between Noise Temperature and Physical Temperature Definition of Excess Noise Ratio (ENR) Y-factor technique for noise measurement The use of adapters and attenuation in noise measurement The effect of reflections in noise  more...
From AHG, Inc
Second Life In Corporate Environment - Instructional Designer Developer Track Instructional Designer / Developer courses provide hands-on training focused on day-to-day development and maintenance of Second Life projects. After the courses are completed, students will be able to design and build Second Life environments, create simple scripts, implement and modify scripts developed by others. They will also develop an understanding of human factor issues that affect  more...
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