Instructor Led Familiarity Training in Puerto Rico
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From Enhanced Communications Group, Inc.
ITIL v3 Foundations Course
ITIL ® v3 Foundation course introduces the key concepts of each ITIL ® v3 function, process and lifecycle stage. At the end of this course, the learner will be able to identify the:
-The stages and processes within the Service Lifecycle
-Business value of implementing each process in an organization
-Objectives and basic concepts related to each process
-Activities and roles involved
more...
ITIL ® v3 Foundation course introduces the key concepts of each ITIL ® v3 function, process and lifecycle stage. At the end of this course, the learner will be able to identify the:
-The stages and processes within the Service Lifecycle
-Business value of implementing each process in an organization
-Objectives and basic concepts related to each process
-Activities and roles involved
more...
