Instructor Led Feedback Training

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Feedback Training Seminars and Classes
From Taylor Performance Solutions, Inc.
1 Day Workshop - Presentation Skills for Speaking in Public instructor led training Public Workshop - This interactive workshop is open to the public and the class size is limited to 6 people to maximize each participant's benefits. Register and attend if you want to increase your confidence while presenting to groups, improve your skills, enhance your materials, practice your presentation and receive professional feedback. 800-610-8170  more...
Selling for Results - Skills and Strategies - Customized Sales Training instructor led training We have over 20 years experience supporting businesses that want to: Develop a Sales Culture Enhance their Sales Process Improve the Skills of their Salespeople Develop Strong Sales Managers Deepen Existing Customer Relationships through Cross Selling and Up Selling Meet Growth Goals by Acquisition of New Customers Our comprehensive solutions include consulting with management  more...
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Aviation Maintenance Management Course ...on Forecasting Production Planning Production Control Feedback for Planning Organisation of PP&C Part 10 a Technical Publications Introduction Functions of Technical Publications Airline Libraries Control of Publications Distribution Part 11 a Technical Training Introduction Organisation Training for Aviation Maintenance Maintenance Resources Management Airframe  more...
Evaluating the Performance of Industrial Investments instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directed ...MDSA) - Evaluating Investment Centers - Using Strategic feedback to show the present status of the organization from different perspectives - Applying Diagnostic feedback into various processes on a continuous basis - Understanding Feedback around the measurement methods themselves, and which metrics should be tracked - Measuring Trends in performance over time as the metrics are tracked  more...
Human ResourceTraining and Development Management ...on or Job Tasks and Role Analysis a Client or Customer Feedback. a Throughput Accounting a Throughput Accounting: An Introduction a Determining whether a Programme or event Increases Throughput a Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations a Reducing Operating Expense 5 Training Needs Analysis:  more...
Managing Individuals and Groups in an Organisation instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Team Dynamics: Empowering High Performance Groups OBJECTIVES: - Be aware that teams cannot perform effectively unless they understand team dynamics; - Demonstrate their understanding of the their role in the management of teams in organisation; - Exhibit a good knowledge of the finer-points of team-decision-making; - Demonstrate that their inter-personal  more...
Training Needs Analysis Determining Training Needs instructor led trainingon-line e-learning cbt (computer based)study at home ...Job Tasks and Role Analysis n) Client or Customer Feedback. - Throughput Accounting a) Throughput Accounting: An Introduction b) Determining whether a Programme or event Increases Throughput c) Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations d) Reducing Operating Expense - Efficiency  more...
Training Expenditure or Investment Training Needs Analysis Costing Budgeting For Accelerated Rate of Return instructor led trainingon-line e-learning cbt (computer based)self directed ...Job Tasks and Role Analysis n) Client or Customer Feedback. - Throughput Accounting a) Throughput Accounting: An Introduction b) Determining whether a Programme or event Increases Throughput c) Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations d) Reducing Operating Expense -  more...
The Newcomer in an Organisation a Strategic Approach instructor led trainingon-line e-learning cbt (computer based)self directed ... newcomer - Stage probationary evaluation and systematic feedback - Determine local Intellectual Property Law - Effectively apply Intellectual property Rights conventions to organisational benefits - Determine who owns the Intellectual Property Rights in varying scenarios - Devise an effective mentoring and coaching strategy - Demonstrate their understanding of the confidentiality and  more...
Strategic Management and Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ompletion, hand over - Checking - review - Acting - feedback - Development of a Project Life Cycle, Project Brief and Proposal - The Management of Change - The Systems Approach to Project Management - The requirements of successful Project Management - Balancing Costs and Benefits - Managing the Planning Process - Critical Incident Analysis - Project Control  more...
Advanced Budgeting For Business Enhancement instructor led trainingon-line e-learning cbt (computer based)self directed Objectives: At the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate an understanding of a costa ™ as a feature of organizations - Display a heightened understanding of a costa ™ as a control mechanism - Exhibit a high level of understanding of cost information generation - Illustrate how cost information can be  more...
Financial Accounting and Management Accounting instructor led trainingon-line e-learning cbt (computer based)self directed ...g and evaluation Module 24: Performance evaluation and feedback reporting Learning outcomes - Introduction - Preparing performance reports - Performance evaluation - Benchmarking - Non-financial performance measures - The Balanced Scorecard - Management use of performance measurement - Summary * Further discussions * Test your understanding  more...
Comprehensive Project Management instructor led trainingon-line e-learning cbt (computer based)self directed ...ompletion, hand over - Checking - review - Acting - feedback - Development of a Project Life Cycle, Project Brief and Proposal - The Management of Change - The Systems Approach to Project Management - The requirements of successful Project Management - Balancing Costs and Benefits - Managing the Planning Process - Critical Incident Analysis - Project Control  more...
MSc Human Resource Training and Development Management instructor led trainingon-line e-learning cbt (computer based)self directed ...on or Job Tasks and Role Analysis - Client or Customer Feedback. - Throughput Accounting - Throughput Accounting: An Introduction - Determining whether a Programme or event Increases Throughput - Effect of Reducing Investment (Inventory) (money that cannot be used) in Business and Non-Business Organisations - Reducing Operating Expense A. 2. 15 Training Needs Analysis:  more...
From PetroEDGE
Process Hazard Assessment using HAZOP Technique and HAZOP Team Leader Training with John Davies 18th July - 22nd July 2011 Course Description An intensely participative 3 day training course that will both explain the key facets of the HAZOP technique as well as provide ample opportunities for delegates to practice and become familiar with the technique using generic and real life examples. Course Description An intensely participative 2 day training course that will develop participants already familiar  more...
PROCESS HAZARD ASSESSMENT USING THE HAZOP TECHNIQUE HAZOP TEAM LEADER TRAINING instructor led traininggroup study and discussioncd romtrain the trainer PROCESS HAZARD ASSESSMENT USING THE HAZOP TECHNIQUE * to enable delegates to understand the basic HAZOP technique * to enable delegates to fulfil roles as competent HAZOP team members * to competently use a risk ranking matrix * to understand how hazard identification can predict accidents and incidents * to understand how HAZOP complements other hazard identification tools HAZOP TEAM  more...
From Dragon Teambuilding Int. Ltd.
Corporate Outdoor Teambuilding Training & Events Organization instructor led traininggroup study and discussionworkshop / seminartrain the trainerIndoor and/or Outdoor ...ese, English and French)and sport-oriented. We provide a feedback Report on each team members on their attitude/ behaviour after the event 6) We are very flexible to any requirements, even last minute, we tailor-make all of our events to each client needs. We design customized packages of games and activities according to each company requirements and situation 7) We offer Special  more...
From The Career Center
MS Word PowerUser Level instructor led training You know how to use Microsoft Word to create and format documents and newsletters. In this course, you'll learn how to use Word to create forms and long documents as well as how to make it easier to display and work with those forms and long documents by using macros and collaborating. You will create, modify, and distribute forms, long documents, and Web pages. Upon successful completion of this  more...
Macromedia Dreamweaver A-Z instructor led training Students will be able to create Web sites that include frame-based pages, tables, graphics, and links. You'll learn advanced concepts of the Dreamweaver MX Web development application by working with advanced Web site creation features a During this course, including computer lab time, students will be provided with the information necessary to complete the following objectives: Define a site  more...
From Calyptus Consulting Group
Supplier Assessment instructor led traininggroup study and discussion This 1-day Supplier Assessment program will help participants understand the key aspects of supplier capability. They will learn how to participate in or lead a supplier audit. Once developed, they will be able to apply the organization's assessment tool, and provide adequate feedback to suppliers on capability and areas for improvement. Topics covered include the value of an effective supplier  more...
Supplier Development instructor led traininggroup study and discussion This 1 and 1/2 day Supplier Development workshop provides direction on world-class ways of working with suppliers to improve supply chain performance in all areas that will benefit the cross-functional interests of the organization. Topics to be covered include defining supplier development; examples of effective supplier development and evaluation systems; components of implementation activities;  more...
Advanced Negotiations instructor led traininggroup study and discussion This 2-day Advanced Negotiations program will focus on the unique negotiation dynamics present in buyer/seller interactions. We will discuss creative negotiating strategies, taking into consideration current thinking in the field. Sample negotiations in the areas of complex system contracts with advanced terms and conditions will be considered. Topics include using frameworks to set negotiating  more...
Cost and Price Analysis instructor led traininggroup study and discussion This 2-day Cost and Price Analysis program teaches participants the fundamentals of cost analysis techniques so they are better able to effectively evaluate supplier proposals and perform value analysis. We will define the concepts of price analysis, cost analysis, and best value. Examples of effective tools and techniques will be considered in the analysis of direct labor, materials, overhead,  more...
Customer Service Skills instructor led traininggroup study and discussion This 2-day Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate  more...
Fundamentals of Overhead instructor led traininggroup study and discussion In this 1-day program, participants will learn the types of overhead, regulatory requirements for managing overhead, roles and responsibilities, ways to calculate overhead and methodologies for effectively managing overhead. We will cover what overhead is and why it is important; types of indirect rates; selected elements of costs; establishing indirect cost rates; performing an analysis of  more...
Improving Communication in Procurement instructor led traininggroup study and discussion This 1-day program will focus on improving participants' written and oral communication skills, including effective listening skills. Participants will learn to improve letter and memo writing, as well as the keys to writing effective reports. Resolving communication problems and conflict resolution will be discussed. An assessment tool will be used to provide feedback to participants on their  more...
Intermediate Negotiations instructor led traininggroup study and discussion During this 1-day program participants will gain a better understanding of the negotiation process and negotiating tactics and styles. Participants will learn to develop basic negotiating skills in one-on-one and team negotiations. Topics covered include the negotiating environment; importance of planning; choosing a negotiation model that works; and establishing agendas and control plans. To  more...
Negotiations instructor led traininggroup study and discussion This 1-day program will provide the basic approaches to negotiations by buyers and sellers of goods and services. A six-step negotiation process will be described. The value of negotiation planning and preparation will be covered, and participants will plan for both one-on-one and team negotiations. Feedback on negotiating styles and tactics will also be provided.  more...
Teaming in Acquisition instructor led traininggroup study and discussion This program will demonstrate the value of the teamwork in acquisition today, citing numerous examples of effective teams in best-in-class companies. The process to develop, maintain, and improve high performance teams will be highlighted. Participants will receive feedback on their tendencies to emphasize team activities and the team process overall. Joint team objectives will be developed and  more...
Written Communications in Purchasing instructor led traininggroup study and discussion This 1-day program will focus on improving written communication skills. The principles behind clear and dynamic writing will be covered. Participants will learn how to organize writing projects; assess the audience for communications; apply various tools for writing projects; and evaluate written materials to improve results. Exercises, together with a self-assessment tool, will be used to  more...
From Bold New Directions
Powerful Presentations Training Seminar instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminaron site ...dent presentations is followed by personalized one-on-one feedback from a senior instructor to guarantee progress and eliminate distracting behaviors. On-Site Presentation Training Seminars: Our on-site presentation skills workshops can be tailored to the needs of your organization and can be delivered on-site at a time and location of your choice. Public Presentation Training  more...
Think On Your Feet ® instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminaron site in CT and MA Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills. Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact. This globally acclaimed workshop actually trains leaders and front line  more...
Situational Frontline Leadership instructor led trainingon-line e-learning cbt (computer based)group study and discussionbook ...de clear direction. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In real time. With their direct reports. Situational Frontline Leadership can be implemented in your organization through a two-day or three-day classroom experience. Each contains the core content of the program of how to have partnering conversations at each  more...
Coaching Skills For Managers instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminar Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about  more...
From Lorman Education Services
How To Write A Response-Producing Sales Letter instructor led training 5 Sales Letter Mistakes You Can t Afford to Make - Did you know that the single, most effective piece of advertising ever created is a direct mail sales letter? That s right. No bells. No whistles. No audio or video. Truth be told, the letter didn t even make a terribly good offer. But the copy told a great story that connected with the reader and got them to act. What about your sales letters?  more...
From Wintrac Inc.
Acrobat 7.0 - Level 1 You have used a variety of different programs to create documents and files for your own use. However, you are required to share your files electronically by email frequently, over a network, and on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe Acrobat 7 ® to make your information more portable, accessible, and useful to meet the needs of  more...
Performance Management Performance management is a style of management designed to improve the performance levels of employees by creating and implementing performance management plans and through coaching and feedback. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...
Inventor 2011 Introduction to Solid Modeling ...ertification examinations. This year, based on client feedback, has also released two additional courses that use Autodesk Inventor 2011 Introduction to Solid Modeling as their foundation. These additional courses divide all of the content into two parts; Inventor 2011 Introduction to Part Modeling teaches the process of designing models from conceptual sketching to solid modeling, while  more...
Adobe Acrobat 8.0 - Level 1 You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe ® Acrobat ® 8. 0 to make your information more portable, accessible, and useful to meet the needs  more...
Giving and Receiving Feedback (leadership development) ... often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their  more...
Adobe Acrobat 80 - Level 1 (Second Edition) You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe ® Acrobat ® 8. 0 to make your information more portable, accessible, and useful to meet the needs  more...
Agile Development with Scrum(project) ...esponse to change, short time-boxed iterations, and rapid feedback on project state. The course next covers each of Scruma ™s practices and, most importantly, the structure and flow of how a Scrum project is conducted according to agile principles. Extensive exercises allow students to plan a release, estimate user stories and tasks, plan and populate a sprint, and understand how to  more...
Presentation Skills Workshop Good presentation skills project a professional image and assist in influencing decisions, presenting results, and providing information. This interactive workshop enables professionals to develop and refine their presentation techniques. Case study scenarios are used in exercises and can be customized. The workshop provides both a conceptual overview and team and individual exercises for refining  more...
Communication Skills for Emerging Leaders ...very level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities. You can get a complete list of other Leadership  more...
Management of change Individuals are suspicious of change since it inevitably involves different actions and practices than those which they are currently familiar with and used to. Change is a 'black box' that needs to be unlocked with care! The course is a two day event which involves participants working on their own specific change events and creating plans and procedures which will help smooth their change  more...
Appraisal Techniques In order to be sure that the needs and overall goals of the organisation are being met, managers are given targets. By utilising the skills of their team, managers can delegate work that will ensure that the targets are achieved. To do this properly, managers need to review their staff's performance, given them feedback on their overall performance and discover each individual's aspirations. This  more...
Giving and Receiving Feedback ... often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in their  more...
Adapting Your Style ...e employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for building connections with employees, running productive meetings and  more...
Performance Management Second Edition ...erformance appraisals; delivering helpful and instructive feedback, training, and coaching; and designing and implementing performance standards. You also want to develop talent within your team by employing effective performance-management strategies on the job. This course will give new managers essential performance-management skills. You can get a complete list of other Business Skills  more...
Agile Development with Scrum This 2-day course assures students understand what adopting Scrum will mean for their organization and themselves, and to make passing Certified Scrum Master training a certainty. The course begins with the concepts and terminology of iterative development: developing and delivering portions of a total product according to a well-defined schedule and partitioning of product features. The business  more...
XML Transformations This course provides the student who knows the fundamentals of XML with an in-depth study of XPath and XSLT. It is geared towards students who desire a working knowledge of XML and XSLT for the purpose of managing XML documents and transformation paths as part of enterprise software development. There is some in-browser presentation as a means of immediate feedback in lab exercises, but the module  more...
Adobe Acrobat 9.0 Pro Level 1 You may have used different applications to create documents for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe? Acrobat? 9. 0 to make your information more portable, accessible, and useful to meet the needs of your target  more...
From Learning Technologies, Inc.
Giving and Receiving Feedback instructor led traininggroup study and discussionworkshop / seminarFacilitated discussions, debriefs, and assessments ...Feedback is the cornerstone to almost every communication process. From tracking performance, to managing goals, our ability to give and solicit feedback is critical. We explore how to give feedback in an effective manner and how to receive feedback yourself. We explore a specific feedback process minimizes the fear and emotions often associated with difficult situations (See Details  more...
From Management Training Institute
Powerful Presentation Skills For Managers instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer Improve your face-to-face presentation skills with our presentation training seminar that focuses on: a Management Presentations a Overcoming Challenges a Presenting Technical Information a Board Level Presentation Skills a Executive Presentation Skills Presentation Training Seminar For Managers This highly interactive presentation training seminar focuses on professional  more...
Situational Frontline Leadership instructor led traininggroup study and discussionbookworkshop / seminar ...de clear direction. To be specific. Actively listen. Give feedback. Enhance self-esteem. Participants practice and use these skills. In real time. With their direct reports. Situational Frontline Leadership can be implemented in your organization through a two-day or three-day classroom experience. Each contains the core content of the program of how to have partnering conversations at each  more...
Coaching Skills For Managers instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminar ...tion. Utilizing a blend of instruction, demonstration and feedback, the workshop provides practice opportunities for each new skill participants learn. Workshop Benefits a Expands personal power a Enhances flow of communication a Models a collaborative leadership approach a Creates methods for visioning the future a Opens pathways for greater effectiveness a Inspires  more...
Management Essentials instructor led trainingon-line e-learning cbt (computer based)group study and discussionbookworkshop / seminar This onsite Management Training Seminar builds the hard skills that every manager needs to do their job well. Learn how to delegate, supervise, provide feedback and more in this hands on, interactive management training seminar. We know that management requires a combination of hard and and soft skills. That's why we designed this hard skill management training seminar as the perfect companion  more...
From Alan Mars
Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1 One to one practical tuition CONFIDENCE TIPS, VOCAL COACHING & PRESENTATION SKILLS DATE; Sunday 21st June TIMES; 12. 00 until 5. 00pm COST: 55 VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations.  more...
Presentation Skills London N1. Speak with Confidence! Voice coaching & presentation skills training in London N1 One to one practical tuition CONFIDENCE TRICKS, VOICE COACHING & PRESENTATION SKILLS Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting. DATE: Sunday 21st June TIME: 12. 00 until 5. 00pm COST: 55 pounds VENUE:  more...
PRESENTATION SKILLS PLUS! instructor led traininggroup study and discussionworkshop / seminar PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150  more...
PRESENTATION SKILLS PLUS! instructor led traininggroup study and discussionworkshop / seminar PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor  more...
From Meirc Training and Consulting
Supervisory Skills - Leadership and Management instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Comprehend the scope, nature and responsibility of the supervision/ management role and the demands this role places on them. Acquire an understanding of their role as leaders/ motivators, team builders and good communicators, and how these skills impact effective supervision. Practice professional techniques in providing positive discipline and feedback. Use different thinking skills and  more...
Interpersonal Communication Skills instructor led traininggroup study and discussioncoursewaretrain the trainer Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive feedback and criticism in a constructive manner.  more...
Implementing and Managing a Customer Complaints System - Dubai instructor led traininggroup study and discussioncoursewarebookworkshop / seminar By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Understand the flow of customer feedback in an organization. Learn to use customer feedback to enhance the organization a a s performance. Learn to develop an effective customer feedback system.  more...
Certified Master Trainer - Training and Development instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. Deliver a thirty-minute training session and exchange feedback related to their training session.  more...
Making Powerful Presentations - Communication Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Practice the basic techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...
Interpersonal Communication Skills - Communication Skills By the end of the program, participants will be able to: Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Communicate assertively and apply effective ways to deal with conflict on the job. Give and receive  more...
Advanced Presentation Skills instructor led traininggroup study and discussioncourseware ...iver high-power and captivating presentations and receive feedback on them. Employ effective techniques for voice projection, eye contact, body language, and gestures. Overcome and conquer nervousness, anxiety, and distracting mannerisms. Structure compelling presentations to gain maximum effect. Use audience involvement techniques to identify and handle questions. Create proper visual aids to  more...
Implementing and Managing a Customer Complaints System - Customer Service By the end of the program, participants will be able to: Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...
Certified Master Trainer instructor led traininggroup study and discussioncourseware Integrate training with the core competencies and strategy of the organization. Identify the various methods to conduct a Training Needs Analysis (TNA). Write Instructional Learning Objectives (ILOs) and design a training session on a topic of their choice. List ways to facilitate the transfer of skills from the workshop to the workplace. Deliver a thirty-minute training session and exchange  more...
Interpersonal Communication Skills - Fast Track instructor led traininggroup study and discussioncourseware Develop the necessary skills to become better communicators. Improve cross-cultural communication with others. Understand the verbal and non-verbal communication messages. Develop skills in listening actively and empathetically to others. Give and receive feedback and criticism in a constructive manner.  more...
Implementing and Managing a Customer Complaints System instructor led traininggroup study and discussioncourseware Understand the concepts and importance of customer feedback. Know the flow of customer feedback in an organization. Design a customer feedback system to enhance organizational performance. Improve existing system and benchmark against world class standards. Assess and audit complaints systems.  more...
Implementing and Managing a Customer Complaints System instructor led training This program is designed for Staff members who deal with customers feedback. Customer service staff or team members who are working to develop effective customer feedback systems. This program is worth 25 NASBA CPE s.Understand the concepts and importance of customer feedback.Understand the flow of customer feedback in an organization.Learn to use customer feedback to enhance the organization s  more...
Basic Presentation Skills instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Practice the key techniques and skills necessary to design dynamic presentations. Prepare and deliver two presentations and give and receive feedback on them. Develop greater confidence in speaking to a group of people. Learn the qualities of a dynamic presenter and ways for achieving them.  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...
Coaching For Success instructor led trainingworkshop / seminar Key Learning Objective and Outcomes: By the end of this programme, participants will have been able to: Understand Definition and Benefits of Counseling and Coaching. Recognize Why Managers Avoid Coaching or Counseling. Realize Characteristics of Effective Coaches and Counselors. Identify When to Counsel or Coach. Master How to Give and Receive Feedback. Recognize  more...
Quality calibration and call monitoring instructor led trainingworkshop / seminar Call Centre supervisors are constantly looking to improve employee performance. In Quality calibration and Call Monitoring, you will learn how to acquire and analyze performance through use of standardized measurements and side-by-side monitoring. You will also learn how to establish quality standards, implement and administer a quality evaluation system, and link the Quality calibration and Call  more...
Stress management instructor led trainingworkshop / seminar More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...
The Art of Delegating Your Workforce The Art of Delegating Your Workforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will  more...
Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...
Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...
Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...
Negotiating For Results Negotiating For Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental  more...
Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...
The Minute-Takers Workshop The Minute-Takera ™s Workshop Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. Meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are  more...
Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...
Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...
Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...
How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...
Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...
Managing Employee Performance Managing Employee Performance Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Workplace accidents and injuries cost corporations millions of dollars and thousands of hours lost every year. They also have a profound, often lifelong impact on workers. Introducing a safety culture into  more...
Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...
From Tools 2 Succeed, Inc
Giving and Receiving Feedback instructor led traininggroup study and discussionworkshop / seminar ...Feedback is our friend; it is through feedback that we see ourselves as others see us and that others know how we see them. Learn to build trust and enhance your relationships with others. Improve your performance and the performance of your team members through feedback. This Giving and Receiving Feedback workshop is part of our monthly Compass Series leadership development program,  more...
From silicon beach training
RapidWeaver Training instructor led traininggroup study and discussioncourseware RapidWeaver is a Mac-only alternative to creating professional, fully functioning websites. The RapidWeaver software allows you to create pages, alter the look of your website and add and edit images and text within the programme. The RapidWeaver training course will show you how to create feedback forms, animated image slideshows with sound, blog pages and embed movies from YouTube and other  more...
From Contacts Plus
Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...
Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...
Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...
Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...
Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...
Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...
Facilitation Skills Facilitation Skills Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time. There has been a growing realization that we have to pay attention to the process elements of  more...
Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...
The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...
Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...
Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...
Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...
Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...
Understanding Project Management Understanding Project Management Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that  more...
Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...
Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...
Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...
Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...
Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...
Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...
Problem Solving Decision Making Problem Solving & Decision Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then  more...
Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...
Developing High Performance Teams Developing High Performance Teams Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been  more...
Business Leadership Becoming Management Material Business Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its  more...
The Professional Supervisor The Professional Supervisor Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In todaya ™s changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They havena ™t had the  more...
Conducting Effective Performance Reviews ...rgets to aim for. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Recognize the importance of having a performance appraisal process for  more...
Building Better Teams ...t will be familiar with; The PTPS will give you useful feedback about your team player style. Identify ways you will want to change to improve your team player style. Better understand and appreciate differences among team members. Identify those ways your team must improve to be more effective. Develop an action plan for those improvements. Program Contents: Your team player  more...
Coaching Skills ... Recognize employeesa ™ strengths and give them the feedback they need to succeed. Identify employee problems and ways you can help to correct them. Program Contents: Defining coaching. The two schools of coaches. Five critical coaching skills. Communications skills. Non-verbal communication. Johari Windows. Learning styles and principles. Methods of feedback. Benefits/  more...
From Mitchell Phoenix
Strategic Thought and Action instructor led trainingstudy at homegroup study and discussioncoursewareworkshop / seminar Through a Strategic Thought and Actiona , you and your organization will refresh and acquire the tools needed for effective strategic planning. You will build confidence and skill as a team, able to set out clear long-term objectives and develop robust processes to meet your strategies The program will provide guidance and practical solutions for creating good business processes and  more...
From Method Park America Inc
iNTACS Certified Provisional SPICE Assessor Automotive SPICE Learning Objectives: The course is available based on ISO/ IEC 15504 and Automotive SPICE. * Understand the detailed goals, contents and structure of ISO 15504 * Be able to prepare and conduct a SPICE Assessment * Be able to evaluate assessment results and determine maturity levels * Know which important tools and types of support are necessary to understand data  more...
From Contacts Plus
AT&T Certificate for Call Center Team Leaders instructor led traininggroup study and discussionworkshop / seminar Many Call Centers aggressively invest in state-of-the-art technology. That s expected in today s fast-paced high-tech world. But the companies with world-class Contact Center operations invest equally in the skills development of their most important asset their people. It s an investment that pays off every day in improved performance, increased sales and enhanced customer satisfaction. Let  more...
From H2 Training & Consultancy Ltd
Counselling Skills instructor led traininggroup study and discussionworkshop / seminar Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues  more...
Training for Trainers instructor led traininggroup study and discussionworkshop / seminar ...ning into practice, and to gain valuable and constructive feedback in a safe, facilitative environment. The course is particularly recommended for anyone who is new to training, or who would like to improve their confidence and skills in this area. "I learnt far more than I expected as it gave me a lot to reflect on and think about" "The facilitator made it interesting and covered all of the  more...
Presentation and Public Speaking instructor led traininggroup study and discussionworkshop / seminar .... It will give the opportunity to practice and to receive feedback on key skills and techniques to ensure confidence and success. It is particularly recommended for anyone who is required to give presentations on behalf of their organisation, and/or for anyone who would like to improve their skills and confidence in this area. "A very practical course with opportunity for practice and  more...
From RapidBI Ltd
Business Improvement Review - Accreditation Programme instructor led trainingon-line e-learning cbt (computer based)group study and discussionself directedworkshop / seminarCoaching available The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted  more...
Ready made training content courses coursewareworkshop / seminartrain the trainertraining content for trainers, training course materials Looking for a course, but it is not cost effective for you to put everyone on it? then why not look at our ready-to-use training materials. Everything you need including detailed trainers notes, participant handouts, certificates, ppt slides etc WRITTEN WITH YOU IN MIND These packs have been written with non-trainers in mind. Our trainers notes will take you step-by-step, page by page and  more...
From Talent Tools
360 Degree Review Feedback Assessment Accredited Consultant Training Sydney This one day programme is aimed at Consultants, Trainers, Coaches and Managers and gives expertise in the use of 360 feedback in organisations for individual, team and organisational development.  more...
360 Degree Review Feedback Assessment Accredited Consultant Training Melbourne This one day programme is aimed at Consultants, Trainers, Coaches and Managers and gives expertise in the use of 360 feedback in organisations for individual, team and organisational development.  more...
360 Degree Review Feedback Assessment Accredited Consultant Training Adelaide This one day programme is aimed at Consultants, Trainers, Coaches and Managers and gives expertise in the use of 360 feedback in organisations for individual, team and organisational development.  more...
360 Degree Review Feedback Assessment Accredited Consultant Training - Brisbane This one day programme is aimed at Consultants, Trainers, Coaches and Managers and gives expertise in the use of 360 feedback in organisations for individual, team and organisational development.  more...
From Knowledge Varsity
CFA Coaching In Bangalore by Knowledge Varsity Program Details - Coaching Program is designed by CFA ® charter holder - Classes will be conducted in Jyoti Niwas College - Full course curriculum will be covered - Excellent study material with explained concepts, worked out problems - E-learning video contents for review - Topic wise mock tests with feedback for improvement - Full length offline tests providing detailed analysis &  more...
From Sapphire Training & Consulting, LLC
Listening to Feedback instructor led training Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.  more...
Receiving Feedback in a Positive Manner instructor led training Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.  more...
Mastering Technical Skills instructor led training Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.  more...
Listening to Your Employees instructor led training Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.  more...
From SETTEC
ISO 9001-2008 Quality Management Systems and Implementation group study and discussioncourseware The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.  more...
Balanced Scorecards group study and discussioncourseware ...t is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps. * Clarify the vision. *  more...
From Knowledge Varsity
CFA Level 1 coaching and training classes in Bangalore CFA Training In Bangalore by Knowledge Varsity Program Details - Coaching Program is designed by CFA ® charter holder - Classes will be conducted in Jyoti Niwas College - Full course curriculum will be covered - Excellent study material with explained concepts, worked out problems - E-learning video contents for review - Topic wise mock tests with feedback for improvement - Full  more...
From WWP Training Ltd
Coaching Skills instructor led traininggroup study and discussion ...feedback, insight and guidance on achieving their full potential in their business, or personal life.a Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of your personnel. This programme is for you if your  more...
Advanced Communication Skills ...series of practical exercises from which you get personal feedback with the option of videoed feedback on the final day. New skills are practiced through a variety of a learning activities and challenging scenarios and you will leave with a personal development plan to maximise your opportunities to apply the techniques learned. This programme is for you if are a Middle or Senior Manager  more...
Conducting Performance Reviews Developing skills for successful performance reviews The performance review is an important tool in the performance management cycle. They are a vital mechanism for line managers to assess, develop and motivate staff. This programme is for you if you are a line manager who wants to realise the benefits of reviews and maximise their contribution in the performance management cycle. It will  more...
Presenting With Impact Deliver authoritative and memorable presentations with confidence The thought of presenting to an audience can be daunting, especially if you have little or no formal training. However, there is a tried and tested toolkit of skills that you can put into practice that will enable you to make impressive and persuasive presentations that are remembered long after they are over. This programme  more...
Leadership and Team Management for Success ...s, normally of no more than 250 words and with one to one feedback from the trainer, complete a Personal Development Record to use back in the workplace. Delegates will receive an ILM certificate recognising their success on passing the assessment. On attendance on the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership provides  more...
Advanced Presenting Advanced Presenting Not content with simply presenting information clearly and confidently? How would you like to leave your audience inspired, entertained and wanting more? This 1 day fast track session will provide you with a useful toolkit to develop your skills and provide some new challenges when speaking in public. Research shows that the biggest impact and influencer when we communicate  more...
Giving and Receiving Effective Feedback ...feedback is an essential tool for managers in maintaining standards and helping staff reach their full potential. Staff who understand what is expected of them are more motivated and perform more effectively. This programme is for you if you want to develop your own skills in order to improve organisational effectiveness, implement a continuous development of individuals and teams and  more...
Successfully Managing People ...s, normally of no more than 250 words and with one to one feedback from the trainer, complete a Personal Development Record to use back in the workplace. Delegates will receive an ILM endorsed certificate recognising their success on passing the assessment. On attendance to the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership  more...
Advanced Trainer Skills Continuing professional development for trainers Staying fresh and building on existing skills is essential for anyone involved in teaching and training. This programme builds on fundamental trainer skills and is an ideal follow up to the Trainer Proficiency certificate. This programme is for you if you are an experienced trainer and want to expand your knowledge. It provides additional  more...
Developing your Project Management Skills ...ples of effective project management and, with one to one feedback from the trainer, complete a Personal Development Record to use back in the workplace. Delegates will receive an ILM endorsed certificate recognising their success on passing the assessment. On attendance to the programme delegates will be registered with the ILM and be invited to claim their free ILM membership. Membership  more...
Mentoring in the Workplace A confidential helper and guide Mentoring is confidential, personalised support from an experienced and trustworthy adviser, guide, or tutor, especially for methodical self-development. Usually, a mentor is someone outside your organisation, unit or team and chosen by you. There is a general acceptance that most people achieve better levels of professional success if they have the guidance and  more...
Interviewing and Selection Selecting the perfect candidate Making the wrong choice of employee after a lengthy and expensive recruitment process is a disaster and difficult to undo. Interviewing and selection a requires a set of specific skills that enable you to make the right choices. This programme is for you if you want to learn how to prepare for, structure, and conduct successful interviews. It combines the  more...
Manage your Time With Microsoft Outlook Get organised and stay organised There never seem to be enough hours in the day and the way in which you use your time has a major impact on the achievement of personal and business goals. Time is precious and irreplaceable but often we squander it. Inbox overload can make you feel out of control and lead to high stress levels and result in poor performance, but by learning how to use Microsoft  more...
From XChange Training UK
Adobe InDesign CS3 - Two Day Introduction Training Course instructor led traininggroup study and discussioncomputer labClassroom tuition Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 - One Day Intermediate training Course Classroom tuition Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 - Two Day Intermediate training Course instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 for QuarkXPress users One Day Training Course instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 for QuarkXPress users Two Day Training Course Classroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe Illustrator CS3 - One Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course Classroom instruction Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...
Adobe Dreamweaver CS3 - One Day Introduction training Classroom instruction Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Dreamweaver CS3 - Two Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom tuition Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Dreamweaver CS3 - One Day Intermediate training Classroom instruction Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Flash CS3 - One Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction ...ice for 3 months after course. -We get consistently good feedback from our clients. In this one day beginners course, we focus on using Adobe Flash CS3 for the creation of visually attractive vector and animation based websites and page elements. We look at creating artwork in Flash CS3 as well as importing artwork and images into Flash files. We also work with text, creating navigation  more...
Adobe Flash CS3 - Two Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...
From Shufra
ASD-STE100 Simplified Technical English training in Seattle Washington Join this professional training opportunity to learn about this international documentation standard to improve English text in preparation for multilingual translation and to achieve compliance. It is equally important for aerospace and defense publications as it is for technical documentation in general. You will achieve: - Cost savings - Cheaper, faster and better translations - Quality  more...
ASD-STE100 Simplified Technical English training in Finland Join this professional training opportunity to learn about this international documentation standard to improve English text in preparation for multilingual translation and to achieve compliance. You will achieve: - Cost savings - Cheaper, faster and better translations - Quality assurance - Compliance - Competitive advantage - Professional improvement The training includes  more...
ASD-STE100 training in Seoul, Korea instructor led traininggroup study and discussionworkshop / seminar Join this professional training opportunity to learn about this international documentation standard to improve English text and K-E translation in preparation for multilingual translation. You will achieve: - Cost savings - Cheaper, faster and better translations - Quality assurance - Compliance - Competitive advantage - Professional improvement The training includes classroom  more...
ASD-STE100 training in Tokyo, Japan instructor led traininggroup study and discussionworkshop / seminar Join this professional training opportunity to learn about this international documentation standard to improve English text and J-E translation in preparation for multilingual translation. You will achieve: - Cost savings - Cheaper, faster and better translations - Quality assurance - Compliance - Competitive advantage - Professional improvement The training includes classroom  more...
Simplified Technical English training in Israel Join this professional training opportunity to learn about this international documentation standard to improve English text quality in preparation for multilingual translation. You will achieve: - Cost savings - Cheaper, faster and better translations - Quality assurance - Compliance - Competitive advantage - Professional improvement The training includes classroom instruction and  more...
From Talent Tools
DISC Certification Training instructor led trainingworkshop / seminar ... a Job Analysis a Reasoning Analysis a 360 Degree Feedback and Assessment Tools o Open 360 feedback and assessment o Intra-team 360 degree Alignment a Sales Profiling Tool a Survey Platform o Organisational Culture Survey o Customer Satisfaction Survey o Produce customised or original surveys using the Extended DISC Survey Platform You should attend if you are a manager,  more...
From XChange Training UK
Adobe Photoshop CS3 Extended - One Day Bespoke Training Course Classroom tuition Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...
Adobe Photoshop CS3 - One Day Intermediate Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Photoshop CS3 - Two Day Introduction Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Photoshop CS3 - One Day Introduction Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Illustrator CS3 - Two Day Intermediate training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Illustrator CS3 - One Day Intermediate training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Illustrator CS3 - Two Day Introduction training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
From Tekton Academy
Meta-Coach Training ISNS - USA ...und change. Accelerate performance with transformational feedback skills. Overcome barriers and blockages in your own life and your clientsa ™. An inspiring start to a career as an internationally certified Meta-Coach. Who must attend this program? Individuals and organisations commitment to communication excellence. Experienced Coaches wanting an introduction to Coaching with  more...
From Safety Training Courses
Moving and Handling People This course is designed, developed and delivered in a way to engage candidates and provide effective learning through a range of teaching methods, including group exercises, discussion and practical exercises. Course Summary: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Care Plans * HSE Guidelines * Lifting Operations and Lifting Equipment  more...
From Medical Services Training
Presentation Skills ...ipants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other participants. Participants will also be helped to re-work their presentation to ensure that it meets its objectives. This course runs with a maximum of 6 participants. Organisers should provde a video camera and tri-pod, together with a data projector and screen.  more...
From Central Valley Medical
Heart Saver CPRAED Heartsaver CPR/ AED is a classroom, video-based, instructor-led course that teaches adult CPR and AED use. We also teach students how to relieve choking on an adult. This course teaches skills with the AHAa ™s research-proven Practice-While-Watching (PWW) technique, which allows Central Valley Medical to observe our students, provide them feedback and guide them in learning of their needed  more...
From Opposite Leg Creative Company Ltd
Voice and Body Training Our Voice and Body training is an excellent addition to a staff well being programme or as a professional training in the use of the voice and body in public speaking, cultivating a presencea ™ and presenting ideal for teachers, lawyers or business people. We lead your staff through a whole day workshop in the techniques used by professional actors to develop an open, alive and  more...
From Resources Unlimited
Six Thinking Hats Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer Six Thinking Hats Certification Certifying your internal corporate trainer is the most cost-effective way to ensure Six Thinking Hats is implemented throughout your organization. Certification training is led by highly qualified Master Trainers who have demonstrated a very high level of competence in developing others in the de Bono methods across various industries/ companies/ professions.  more...
Lateral Thinking Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...assignments. Participants receive immediate constructive feedback from the Master Trainer and participants. Participants also provide immediate constructive feedback to others attending the certification. Steps to Becoming Certified to Teach Lateral Thinking 1) Notify us that you would like to attend a public certification or have us conduct an in-house certification at your  more...
From Spectrum Training Services
Enhancing Management Effectiveness workshop / seminar Maintaining effective people and process management in todaya ™s workplace requires consistency. Sometimes the challenges presented by operational issues force managers into being reactive and yet proactive and balanced management of people and resources are essential all managers. This programme provides an opportunity to develop new strategies for balanced management of people and  more...
From The Training Clinic
How to Present Technical Training with Impact Essentials of adult learning and how to make training "come to life" are in a technical environment covered. Other topics include climate setting, selective lecturing, how to increase participation, improve discussions, and demonstrations. During this highly interactive workshop you teach a five-minute lesson to a partner and get feedback on your natural teaching style. Special techniques to  more...
From Spectrum Training Services
Appraising for Peak Performance workshop / seminar ...ssess performance based on actual performance and provide feedback with examples: Minimise conflict and maximize motivation Use focus questions effectively Avoid personal bias Method & Approach: An interactive event that develops useable skills and provides numerous opportunities for transfer of learning. Prerequisites: Delegates should be responsible for appraising and  more...
From Web Worx Training
Social Media Marketing Training Course instructor led trainingworkshop / seminar ...witter can also help improve your personal branding, gain feedback, make new connections, notify your customers of special offers and stock levels, offer fast help and support and inform people of your whereabouts. Finally, best of all, ita ™s extremely cost effective, fast and totally mobile. The usage of Twitter on mobile phones is yet another reason for its popularity. Imagine being  more...
From Turpin Communication
Open Enrollment Presentation Skills Workshop 2 days in Chicago Blended learning opportunities for 12 months following the course Presentation skills training for yourself, or bring your team. During this highly interactive workshop, we'll help you find your focus and be yourself. No one-size-fits-all rules here. Instead, you'll learn to capitalize on your own communication strengths and develop the skills you need to overcome your weaknesses. The main building blocks of the training include developing a clear & concise  more...
From Spectrum Training Services
Competency Based Performance Management workshop / seminar ...ticipants will be provided with a self assessment and 360 feedback diagnostic which will enable them (if they wish) to seek feedback from their manager and subordinates about their performance management techniques. The Workshop A highly interactive workshop which utilises business simulations and practical activities to help you to apply the techniques. Video, self assessment, facilitated  more...
Human Resource and Personnel Management workshop / seminar If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback  more...
From The Training Clinic
Effective Presentation Skills instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer This workshop is designed to help the staff person, manager or executive persuasively present an idea, product or service to the internal or external customer. Plan and give a more effective presentation. Two-three practice presentations are done with critique and feedback from peers and the instructor. This program is useful for managers, supervisors, trainers, training managers, training  more...
MAKE TRAINING STICK A Systematic Approach to the Transfer of Learning instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainertemplates, handout How to use a 9-part strategy to transfer learning to the organization by increasing an instructor's skills, involving managers and trainees actively before, during and after the training event are addressed. Techniques to develop a manager's feedback and coaching skills are included with a post-training performance analysis tool. This program is useful for trainers, training managers,  more...
From Cosensa Learning & Development Ltd
Negotiation Skills for senior leaders and managers Course Objectives: Senior leaders and managers often have to present a concerted front in dealing with complex negotiation situations. Working as a team instead of as an individual involves different interpersonal skills. The other parties to such negotiations unconsciously observe body language and team dynamics which can help them look for opportunities to divide and conquer. This highly  more...
Coaching for Leaders Managers ...or what you know as well as what you need to find out and feedback Day Two Introduction to NLP (neuro-linguistic programming) Communicating more effectively on an individual and group basis Understanding why conflict is inevitable but can be positive Conflict strategies -Develop the skills necessary to handle a variety of everyday confrontational situations Exercises and role play of  more...
Coaching Skills for Supervisors and Managers ...roup exercises ensure delegates benefit from practice and feedback that is geared to quickly develop skills and build confidence that they can take back to their workplace and put into practice immediately. This programme includes: The managers' role as a coach Qualities of the effective coach Identifying learning needs Identifying barriers to learning Identifying individual learning  more...
Facilitating with confidence Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative  more...
Motivational techniques Course Objectives: This course provides delegates with practical strategies to motivate their team for optimum performance. It demonstrates how to identify common de-motivators and prevent those from attacking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used to  more...
Performance Review Appraisal Skills Course Objectives: Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets. This course demonstrates some of the  more...
From Optivation
Workplace Coaching Series- Unit Two Unit Two: Coaching Technique: Positive Feedback - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching  more...
Workplace Coaching Series- Unit Three October 25 Unit Three: Coaching Technique: Constructive Feedback - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching  more...
Workplace Coaching Series- Unit Four November 1 Unit Four: Constructive Feedback a Part II - 3 Hours Bemidji State University, Bridgeman Hall 204 -Creating a Coaching Culture -Establishing Expectations -Using an Adult Learning Approach to Coaching -Coaching on the Fly. -The Effect of Generational Diversity on Coaching  more...
From Mastery InSight Institute
Irresistible Voice instructor led traininggroup study and discussionworkshop / seminar Develop your vocal skills to command instant respect, increase response potential, speak smoothly & create natural rapport. For public speakers, coaches, counselors, sales executives... Learn to capture & lead the attention of your audience, and then drive them to a more responsive state. Whether you have previous speaking and voice training or not, this program will instill better voice  more...
From Corporate Coach Academy
High Performance Coaching (HPC) Workshop on-line e-learning cbt (computer based)workshop / seminar HIGH PERFORMANCE COACHING WORKSHOP - The ARCHITECTURAL Factor In Coaching Dates: 25-26 Mar 2011, 20-21 May 2011, 23-24 Sep 2011 Become an extraordinary Performance Architect and Change Leader with powerful craftsmanship skills to build high performance game plans with sustainable results! This workshop is about... Become an extraordinary Performance Architect with powerful craftsmanship  more...
From Asktenali.com
Faculty Development Program workshop / seminartrain the trainer Asktenali. com - HRD Trainers and Consultants - A premier training organization offers training solutions for corporate organizations. The HR Training Division has expertise in all spheres and is providing HR Training solutions to a number of global and Indian organizations especially on soft skills and development of leadership qualities. Asktenali. com is your perfect choice for your  more...
From Kawas Consulting SAL
Retail Selling Techniques instructor led traininggroup study and discussionself directedworkshop / seminartrain the trainer ... Follows instructions of his superiors Gives regular feedback to his manager about all customer s issues, including level of their satisfaction Is not afraid asking and push the client to take a decision that suits the client s need. What makes the sales? Sales = Traffic x closing ratio x average transaction value Control on traffic is not possible for the sales person,  more...
From 4 Hour Training
Giving & Receiving Feedback instructor led trainingvideo based,accelerated learning Please contact us for more information.  more...
From Illumine Training
Essential Management Skills Develop the essential skills needed to become a successful manager - ideal for those preparing for, or new to, management. Two day programme where the content can be tailored to specific requirements If you are new to, moving into, or recently promoted to a management role you'll know that there are a range of skills and behaviours required for you to be an effective manager. Whether you are  more...
From Global Innovative Campus
Industrial Instrumentation and Modern Control Systems Selection Applications Operation and Diagnostics ... programme provides indepth coverage of the following: Feedback, Cascade, Analog, and Digital Control Distributed Control Systems (DCS) Supervisory Control and Data Acquisition Systems (SCADA) Selection and applications of various types of valves Control Valves: Selection, Cavitation, and Noise Selection and applications of various Types of Actuators Smart Technology  more...
From Illumine Training
Professional Presentations instructor led training Professional Presentations Know Your Audience, Prepare Effectively, Deliver with IMPACT It's not just the senior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more). The purpose of this course is to  more...
Value Adding Appraisals instructor led training ... great opportunity to: Give (and receive) constructive feedback Reflect on what went well... ... and what could be better Motivate your team members Set objectives Plan future development As you are required to do appraisals, why not make the most of them? This workshop provides all of the building blocks to hold a successful appraisal meeting - one that adds value to your staff  more...
From TFS Training Consultants Limited
Successful Presentations instructor led traininggroup study and discussionDVD ...nd played back to them in private to receive constructive feedback from our trainer. The opportunity to create their own presentations from scratch. Experience of a off the cuffa ™ presentations as well as ones that have been prepared. Looking at all the key preparations needed to ensure their presentation adds impact to get their message across. For this to be as  more...
From Global Innovative Campus
PMP CAPM Exam Preparation 4th Edition - Evening Class 385 PDUs ..., monitoring and control, and close. Based on participant feedback, this is the preferred approach to teaching PMI material. Project Management Process Group Initiating processes Planning processes Controlling processes Executing processes Closing processes Project Integration Management Develop project charter Develop preliminary project scope statement Develop project management  more...
PMP Exam Preparation 4th Edition - Daytime Class 42 PDUs ..., monitoring and control, and close. Based on participant feedback, this is the preferred approach to teaching PMI material. Day 1 Introduction to PMI How to apply for certification Project context 5 project management processes How to answer multiple choice questions Day 2 Introduction to Knowledge areas and Professional Ethics Day 3 Project initiation and introduction to planning  more...
From Nursing Unlimited Incorporated
American Heart Association BLS Instructor Class ...timulate and motivate students, provide clarification and feedback, assess learning and performance and provide remediation. Prospective instructors must have current AHA BLS provider status, and non-healthcare professionals must also have current first aid provider status. Candidates must also have completed the AHA Core Instructor Course and be aligned with an AHA Training Center. Upon  more...
American Heart Association ACLS Instructor Class ...timulate and motivate students, provide clarification and feedback, assess learning and performance and provide remediation. Upon successful completion of the course, Nursing Unlimited will be able to conveniently monitor instructor candidates in our ongoing ACLS Provider classes. All prospective instructors must have current AHA ACLS provider status, have completed the AHA Core Instructor  more...
From Watt Works Consulting Ltd
Dealing with Difficult People instructor led trainingstudy at homegroup study and discussionworkshop / seminar Providing a wide range of skills and techniques to deal with difficult people in a variety of contexts a including establishing rapport, maximising non-verbal body language, providing feedback, defusing situations and gaining commitment.  more...
From TFS Training Consultants Limited
Introduction to Management instructor led traininggroup study and discussionworkshop / seminarinteractive exercises This one day course is suitable for all managers wishing to learn and develop their management technique. Using interactive and thought provoking exercises designed to improve management styles and techniques, this course will cover: The managers role Time Management techniques Motivation Aspects of communication including feedback Delegation  more...
From Success Corporation
FLM Course 6 Manage Your People Towards Organizational Performance instructor led training Getting the best from your staff is a matter of achieving goals and objectives through managing their performance. In this module, the managers will learn how to effectively set specific goals that are tied to the organizationa ™s productivity, how they can agree performance objectives with their staff, set-up mechanism for monitoring and reviewing progress, and actively support improvements  more...
From Results Coaching Systems FZ LLC
ART of the Coach instructor led traininggroup study and discussionself directedworkshop / seminar Art of the Coach is a 1-day training program that introduces participants to the coaching conversational model that is at the core of the Results Coaching Systemsa ™ method of coaching. This goal of this program is to provide a map and specific skills that participants can use to move any conversation from the point of being stuck or challenged, to insight and then motivated action.  more...
Mastering Feedback A common complaint from staff is not feeling appreciated and a lack of good feedback. Often this is because managers do not have the skills or confidence to provide learning feedback. This programme develops those skills.  more...
From Iridium HRD Consulting Limited
Presenting Yourself With Impact instructor led training This two day workshop enables participants to understand what makes great presenters great; the language to use, how to build rapport with a large audience and the core beliefs of excellent presenters. All participants get to try out the techniques throughout the 2 days and to get personalised feedback. All participants get a ten minute presentation videoed and have a dvd of their presentation to  more...
From Last Minute Training
Dreamweaver MX Training - Advanced Location: Ottawa Date: 2008-02-29 List Price: $285 Offered Price: $228.00 Seats Available: 2 This course is designed for Web designers or prospective Web designers with any level of experience who want to use Dreamweaver's advanced features to create complex Web sites efficiently. After completing this course, students will be able to create Web sites that include simple rollovers, complex  more...
Making the Transition to Management - 2 Day Seminar workshop / seminar ...rformance management * Practice your listening and feedback skills * Become an effective member of the management team What You Will Cover * How to build successful relationships with Managers, peers and direct reports * Know what is expected of a Manager * Learn how to flex your management style to manage with more confidence * Seven rules of  more...
Delivering Powerful Presentations - The Professional Advantage workshop / seminar Do you want to become a top sales performer and consistently outsell your competition? Are you in a management position and would like the ability to communicate more effectively with your peers and senior management? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives  more...
Dreamweaver MX Training - Advanced workshop / seminarcomputer lab Location: Ottawa Date: 2008-02-29 List Price: $285 Offered Price: $228.00 Seats Available: 2 This course is designed for Web designers or prospective Web designers with any level of experience who want to use Dreamweaver's advanced features to create complex Web sites efficiently. After completing this course, students will be able to create Web sites that include simple rollovers, complex  more...
Dreamweaver MX Training - Advanced Location: Ottawa Date: 2008-03-28 List Price: $285 Offered Price: $228.00 Seats Available: 2 This course is designed for Web designers or prospective Web designers with any level of experience who want to use Dreamweaver's advanced features to create complex Web sites efficiently. After completing this course, students will be able to create Web sites that include simple rollovers, complex  more...
Facilitation Skills for Business Analysts 2 Days Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...
Leading & Motivating Others Location: Toronto Date: 2008-05-15 List Price: $399 Offered Price: $319.00 Seats Available: 2 * Motivate and inspire staff to reach goals * Evaluate performance objectively * Provide negative feedback without arousing defensiveness * Conduct productive coaching sessions For more information please call 1-877-313-8881 or copy this link into your browser:  more...
The Leading Edge: Leadership through Effective Communication ...f leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements. * Accept others and their  more...
Adobe Acrobat 8 - Level 1 You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. Upon successful completion of this course, students will be able to: access information in a PDF document; create PDF documents; modify PDF  more...
Coaching A Leadership Skill This workshop addresses the needs of those who want to lead and inspire others in the corporate world. Completion of this workshop will result in: learning the key competencies of leadership including personal awareness, coaching and feedback, courage, self control and acceptance, conflict resolution...; demonstrate accountability and courage when executing decisions and communication with staff;  more...
Dreamweaver CS3 Level 2 * Create dynamic user-interface elements, including simple rollovers and complex navigation bars * Use libraries to manage repeating site elements * Create CSS styles to streamline text formatting within a page, and create external style sheets to allow formatting information to be used throughout a site * Create and manage layers, as well as combine layers with behaviors to provide  more...
Effective Email Writing Training For many, e-mail has become the primary means of communicating informationa replacing the telephone and letter writing. With the time spent on writing e-mails rising rapidly, the threat of confusing and even losing a customer due to poor e-mail writing practices makes customer service that much more critical to your business success. If you want to become a more effective and efficient e-mail  more...
Contact Center Manager Certification Training ...ls and techniques to use for interviewing, hiring, giving feedback, conducting performance appraisals, coaching, mentoring, and disciplining staff in a contact centre environment. * Handle difficult and challenging people and situations with reduced stress by using a variety of proven assertiveness and conflict management techniques. * Enhance onea ™s effectiveness in leading and  more...
Managing People From A Human Perspective ... problems, team-building, hiring, and providing effective feedback. The Performance Management Cycle is examined within the context of the Shared Management Model for maximizing results.. Additionally, a wide range of elements affecting peformance outcomes are examined and discussed. LEARNING OBJECTIVES By participating in this workshop you will: * Strengthen your interactive  more...
Adobe Acrobat 80 - Level 1 You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe ® Acrobat ® 8. 0 to make your information more portable, accessible, and useful to meet the needs  more...
The Leading Edge Leadership through Effective Communication ...f leadership including: Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding. * Demonstrate accountability and courage when executing decisions and communicating with staff. * Improve staff performance by identifying and overcoming the causes that block achievements. * Accept others and their  more...
Negotiation Skills for Project and Contract Managers ...l results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not only will you gain new skills, but you will gain experience using them in realistic  more...
Negotiation Skills for Project and Contract Managers - nexient ...l results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not only will you gain new skills, but you will gain experience using them in realistic  more...
Adobe Acrobat 80 - Level 1- Presidio Learning Center Location: Winnipeg Date: 2009-03-18 List Price: $225 Offered Price: $180. 00 Seats Available: 2 You may have used different applications to create documents and files for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback. In this course, you will use Adobe  more...
Negotiation Skills for Project and Contract Managers 3 day course -nexient ...l results on time. Participants will receive coaching and feedback from the instructor and the other participants. By the end of the course, you will have explored the dynamics of both the competitive and collaborative models of negotiation as well as some of the implications of team negotiations. Not only will you gain new skills, but you will gain experience using them in realistic  more...
Dreamweaver Training - Advanced compuease After completing this course, students will be able to create Web sites that include simple rollovers, complex navigation bars, & other page elements that provide visual feedback. Students will learn techniques for creating complex Web sites efficiently.  more...
Conducting Effective Performance Reviews Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow & develop.  more...
Conflict Management This workshop focuses on the application and practice of the skills necessary to: Identify conflict resolution styles, Choose an effective conflict resolution strategy, Provide negative feedback, Respond to criticism, Disagree diplomatically.  more...
Conduct Effective Performance Reviews - empower Setting goals & objectives to aim for will give supervisors & employees a unified focus & targets to aim for. Supervisors must also learn how to give feedback, both positive & negative, on a regular & timely basis so that employees can grow and develop.  more...
Adobe Acrobat 90 Pro Level 1 Intro You may have used different applications to create documents for your own reference. However, you may now be required to share your files electronically by email, over a network, or on the web, so that recipients can view, print, and offer feedback.  more...
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