Online Finding eLearning Training

Basic Internet Specialist Certificate Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell. more...

Managing a Virtual Office ...finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak performance. There are methods for assuring more...

Managing People : Resolving Team Conflicts The last few decades have seen a revolution in the way businesses operate. Companies now recognise that their people are their most precious asset. Today's manager needs leadership skills to shape people into effective working units ...called teams ...and lead them to success. Conflict between team members is inevitable as a team forms and grows. This course helps you act to resolve conflict more...

Problem Solving Learn how to solve problems effectively No matter what job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic more...

INDIVIDUAL Training for Approach Millennium This course presents the basic concepts for Lotus Approach: Millennium Edition. This course also has an optional Skill Assessment mastery test that measures the participant's skill level. more...

The Art of Global Communication Considering that communication is something you do every day, how many people actually stop to consider what is happening before they speak? Can you just talk without thinking too much about the target audience, the message to be communicated, and a host of other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the more...

Working with Your Customer s Key Players ...ount. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively communicating with the right people in your accounts, you'll help to ensure positive sales results more...

Gaining Access to Key Personnel at Your Target Accounts ...hips. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with "gatekeepers." By effectively communicating with the right people, you'll help to ensure positive sales results. Individuals responsible more...

The Oil and Gas Industry Overview Version 2 ...as industry. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and supply equation renders some of the world's most powerful nations increasingly dependent on some of the world's most unstable regions. As a result, companies are applying advanced technologies and improved processes to meet growing demand, as well as more...

The Insurance Industry Overview Version 2 ..., cut overheads, and reduce claims leakage. They are also finding ways to optimize the use of technology to cope with the changing regulatory and competitive landscape, and capitalize on opportunities thrown open by emerging markets.This course provides insight into the insurance industry and presents a report on the state of industry affairs. It provides a broad overview of the insurance more...

Internal Customer Service Conflict and Complaints Simulation Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints Simulation has been designed to allow participants to practice more...

Gaining Allies Creating Change ..."If you do it my way, you'll feel better about yourself"? Finding and winning partners for the purpose of creating change is not easy in the intensely competitive and harried environment of the corporate world. It's especially difficult when you lack authority. The people whose help you need most may have no desire to help you, or if they do, they may lack the time. In either case, winning more...

Attracting Motivating and Retaining Technical Professionals ...finding and keeping technical professionals, you're not alone. In our financially competitive and technologically advanced business world, technical professionals are in great demand. Managers need to find ways to attract top-performing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical more...

Managing High Performers Identifying Competencies and Interviewing ...Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for this curriculum is anyone in middle/ more...

Initiating a Succession Plan Simulation Ulema, Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order more...

The Mark of a Leader Do you feel that your people can't get along without you? If you're not available, do your people lack direction and therefore, productivity suffers? If you feel that you've been overmanaging and underleading, this course is for you. There is a strong difference between activities and roles of effective managers and those of successful leaders. You'll discover what some of those key differences more...

Calculating Process Capability When process data fails to produce a normal distribution, special indices are required to calculate process capability. This course teaches Black Belt candidates the indices for non-normal process capability, and discusses how to transform non-normal data for use in standard statistical tests. It also examines the difference between continuous and discrete data, and the distributions used for more...

Lean Value ...Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational more...

Object-Oriented Analysis and Design with UML Finding Classes To outline techniques for finding classes from an initial set of system requirements Web developers more...

Advanced Features of Word 2002 ...us search and proofreading tools used for searching text, finding files, and proofreading documents. It also describes how to visually enhance your documents using lists and styles. The course acquaints users with customizing the Word interface, creating documents using templates, and using macros for simplifying work. This course is designed for users who want to use the advanced more...

Advanced Features of Word 2003 The Advanced Features Of Word 2003 WBT is the second course in the Word 2003 curriculum. This course describes how to visually enhance your documents by formatting paragraphs and using lists and styles. It also describes various search and proofreading tools used for searching text, finding files, and proofreading documents. In addition, the course acquaints users with creating a custom more...

Sales Skills: Prospecting and Addressing Needs In Sales Skills: Prospecting and Addressing Needs participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients how to apply guidelines for making a sales call and how to build a sales network. In addition they will learn how to create win-win situations when finding solutions for clients.  more...

Professional Selling Over the Phone: Prospecting Professional Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition the program offers the student guidelines for building and maintaining relationships with prospects.  more...

Linux Technology Overview Part 2: Features for Users This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux using the shell system using the X Window system and finding more...

How to Promote Your Courses on training-classes.com This course shows you how to get started finding students and promoting your training programs and products with training-classes.com Including how to: Register Change your password Create your company profile Create Training Program Listings Include your courses in the public directory Create Effective Seminar Marketing Materials Publish Your Training Schedule Online more...