Instructor Led First Training - Training Resources

USMLE CS 2 Dr Rendonts Live Review California New York Texas Washington This live course 7 day course reviews all steps in the USMLE CS 2 Review. The last 2 days will be a simulation of the actual exam using actors and actress's as simulated patients for you to practice. You will be given coaching, tips, and evaluation along the way. Practice Practice Practice. At your choice you may also take just the last 2 day evaluation for only $ 200. 00 the 7 day course is $  more...

Individual Crisis Intervention and Peer Support Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called a emotional first aida . This program is designed for teach participants the fundamentals of, and a specific protocol for,  more...

ACLS in Spanish ... medical care. Much like CPR, ACLS relies on the ABC's of first aid, in which the Airway of the patient is secured, Breathing is assessed and stabilized, and Circulation is closely monitored. Unlike more basic care providers, people who are certified in ACLS can provide many more advanced interventions. Medical interventions such as intubation to open the airway and shocking with a  more...

Professional Customer Service Skills ...omized training programs help businesses: Increase first point of contact problem resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction to reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and  more...

Train the Trainer ...ainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session designed to help your trainers get to their next level of effectiveness. This  more...

Communications and Customer Relations ...help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are highly interactive and focused on skill  more...

Call Center Customer Service Skills This program is custom designed to meet the following business goals: *Exceed customer service expectations *Reduce the number of supervisory transfer goals *Develop professional consistency in leaving voicemails, responding to voicemails, writing email *Develop a customer focused approach to putting customers on hold and transferring calls *Increase opportunities for first point of contact  more...

Dreamweaver Level 2 Designed to cover & expand on theories & practices learned in the first level. Learn to define head elements, work with assets and libraries, how to use Dreamweaver s style editor, creating rollovers, and working with layers, spans, classes, and divs.  more...

Learn Microsoft Office SharePoint Designer 2007 Step by Step Level 1 This 1-day course is the first in a series of 3 one-day courses that will give you a full view of SharePoint Designer s features & capabilities. Initially, you will have an overview of the basic functionality of MS Office SharePoint Designer 2007.  more...

Introduction to SharePoint The course will focus on 3 main areas. First it will look at how to use SharePoint Document Libraries to store content in. Then it will look at SharePoint Lists and finally it will look at the integration between SharePoint & Microsoft Office Outlook.  more...

Windows 7 Tech Camp for IT Professionals with Hands-on-Lab This 1 day instructor-led tech camp/ clinic is the first step to making a Windows 7 deployment decision. Students are introduced to new features in MS Windows 7 Beta: user productivity, improved security & control, streamlined PC management, and more.  more...

*Word 2007 Level 1 - teksource This course is the first in a series of three Microsoft ® Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents. You will create, edit, and enhance standard business documents.  more...

*Word 2003 Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

GDPM based Plan 2 Succeed Workshop Would you like to learn about the Goal Directed based Project Management approach and have a project of your choice launched at the same time? This highly interactive and practical 2-day project launch (sometimes called mobilisation) workshop uses the concepts of Goal Directed Project Management (GDPM) to focus on the key principles that increase the chances of project success without the need  more...

Mac OSX Leopard - UOA Whether a first time computer user or an experienced PC user switching to Apple, this course will provide a great introduction to Macs. Topics included: navigating the interface, basics of the OS & a brief overview of some of the Apple-specific apps.  more...

Certified Scrum Product Owner CSPO Training This seminar is designed to allow participants to dig deep into the role of the Product Owner. The first day will be an introduction to Scrum slanted towards the role of the Product Owner. The second day will be an in-depth look at this role.  more...

CATIA V5 Fundamentals Training 5 Days This course is the first within the CATIA V5 curriculum. Upon completion of this course, the student will be able to describe the basic terminology and use the basic features of the CATIA V5 Solutions.  more...

ProEngineer Expert Training (5 Days) ... s basic knowledge from the fundamental training in the first week. The focus is on advanced part modeling, including the complex surface design module. Additional 2D drawing tools are discussed. Also, Sheetmetal design is covered as part of this course. Course Outline * Advanced Modeling Tools - Level 1 * Advanced Modeling Tools - Level 2 * Advanced Modeling Tools -  more...

Microsoft Word 2007 - Level 1 - newera Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of 3 Microsoft Word 2007 courses. It will provide you with the basic concepts required to produce docs..  more...

Sanitary Sewer Stormwater Drainage Systems Design Workshop 12 CEUs This 2-day workshop is intended for those who require better understanding of sanitary sewer and stormwater drainage systems design. The participant will be expected to complete a sanitary sewer and storm water drainage system design under instructor guidance by using first principle methods and/ or design aids.  more...

Business Etiquette Gaining That Extra Edge - computer help This 1-day workshop will teach you: The elements of a good handshake, How to manage business cards, Professional telephone etiquette, Tips on remembering names, Ways to make a good first impression, The basics of dining etiquette and more.  more...

Entry Level Managers The ABCs of Supervising Others Designed to help participants overcome many of the supervisory problems they'll encounter in their first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn t easy, but it doesn t have to lead to discouragement.  more...

Microsoft Word 2007 Introduction FRENCH This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Train the Trainer Program You love training - you want to be a trainer or maybe you are a trainer & you want to be better. Maybe you just want some fresh ideas! This is the course for you. The first day is all about the essentials of training. The second day is about presenting!  more...

Delivering Powerful Presentations - Powerlink Deliver your message in such a way as to insure your audience has received the message as you intended. Dale Carnegie was quoted as saying, To get people to be interested, you must first be interesting .This workshop is designed to help you do just that.  more...

Water Distribution Systems Design Workshop- EPIC This workshop is intended for those who require better understanding of water distribution systems design. You will be expected to complete a water distribution system design under instructor guidance by using first principle methods and/ or design aids. A workshop on water distribution system software will be conducted under instructora s guidance.  more...

Excel Macros VBA Level 2 3 Days - computerhelp This course builds on the topics covered in the first Macros course, and covers further techniques and examples for programming Excel with VBA.  more...

Microsoft Word 2003 - Level 2 - newera ...first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize and automate the way Microsoft Word 2003 works for  more...

Javascript Programming training- CTE Solutions ...is a dynamic, weakly typed, prototype-based language with first-class functions. JavaScript was influenced by many languages and was designed to have a similar look to Java, but be easier for non-programmers to work with. The language is best known for its use in websites (as client-side JavaScript), but is also used to enable scripting access to objects embedded in other applications. This 3  more...

Word 2007 Level 1 - Acend This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

No Pressure Prospecting Sales prospecting seminar in Toronto ...r whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects aren't completely forthcoming with us when we call them? When you are prospecting are you frustrated with: * Sounding like a salesperson? * Not booking enough appointments? * Prospects not "hearing you out" * A  more...

Access 2003 Introduction 2 Days This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided. This course is classroom style instruction: Instructor-led, hands-on training.  more...

MS 2273 - Managing and Maintaining a Microsoft Windows Server 2003 Environment This course combines five days of instructor-led training with additional e-Learning content to provide students with the knowledge and skills that are required to manage accounts and resources, maintain server resources, monitor server performance, and safeguard data in a Microsoft Windows Server 2003 environment. This is the first course in the Systems Administrator and Systems Engineer  more...

Project 2003 - Level 1 ...me to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments. This course is  more...

ABCs of Supervisor Training- EMPOWER Performance Location: Calgary Date: 2009-03-18 List Price: $647 Offered Price: $517. 00 Seats Available: 2 This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna t easy but it  more...

Access 2007 Introduction 2 Days This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Microsoft Word 2007 - Level 2 ...first course in this series, Microsoft Office Word 2007: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. This course will help you do that. Upon successful completion of this course,  more...

ProENGINEER - Week 2 - Advanced Modeling and Assembly 5 days The goals of the Pro/ E Intermediate course are to expand on the student s basic knowledge from the fundamental training in the first week.  more...

Rapport and Relationship Building ...kshop Highlights: Learn how you can create more positive first impressions when beginning a new business relationship. Gain insight into how top business professionals create rapport with ease to gain the confidence and trust of those that they meet. Discover the a Compliance Principlesa and the role that they play in decision making and professional selling. Explore techniques for  more...

Beginner Mandarin Chinese level 2 - T TH Description: This course is designed for complete beginners. If you have never studied Mandarin Chinese before this is the class for you. The first part of the curriculum focuses on tone, pronunciation, and pinyin (Chinese pronunciation represented by English letters), giving students a solid grounding in the basics needed for speaking Mandarin Chinese with confidence and accuracy. Students  more...

Multiphase Flow Metering ... Gas industry worldwide. Since the early 1990's, when the first commercial meters started to appear, there have been around 2, 000 field applications of MFM for field allocation, production optimisation and well testing. So far, many alternative metering systems have been developed, but none of them can be referred to as generally applicable or universally accurate. Both established and novel  more...

Advanced PVT and EOS Fluid Characterization ...tanding of the underlying phase behaviour is an important first step towards description and modelling of Enhanced Oil Recovery (EOR) processes. The use of both laboratory experiments and correlation to obtain PVT data will be discussed and illustrated using practical examples. Participants are urged to bring their own PVT reports. Fluid characterization with an EOS using commercial PC-based  more...

Wellsite and Operations Geology ... fundamental elements of wellsite and operations geology. First, a review will be made of the background to and some of the basics of these related disciplines. The course will then detail each of the main duties and responsibilities of operations and wellsite geology. These will include choosing and the quality control of the geological contractors, the ever increasing task of data management,  more...

CATIA V5 - Analysis 5 days This course is the first within the CATIA V5 curriculum. Upon completion of this course, the student will be able to describe the basic terminology and use the basic features of the CATIA V5 Solutions.  more...

The ABCs of Supervising Others Supervisor Training in Calgary This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.  more...

Microsoft Office Access 2007 Foundation ...Study Review Questions Creating a Database First Steps Planning a Database Creating a Database from a Template Creating a Blank Database Using Database Objects Setting Navigation Options Step-By-Step Skill Sharpener About Records What is a Record? Navigation Tips Adding Records Editing Records  more...

Beginner Mandarin Chinese Level 1 - Christmas Intensive Class This course is designed for complete beginners. The first part of the curriculum focuses on tone, pronunciation, & pinyin (Chinese pronunciation represented by English letters), giving a solid grounding in the basics needed for speaking Mandarin Chinese  more...

Cascading Style Sheets ...lects typical a building upa of design rules. You will first start with colors, since in many cases the colors you use for a site project will be dictated to you by the organization's existing color scheme. Color is also the simplest part of CSS, so it's a great place to get started. You will then learn how to control typography using text and font properties. Typographical styles are  more...

Power System Neutral Grounding and High Voltage Substation Grounding for Industrial Plants ...d in industrial plants are comprehensively covered in the first part of the course. The second part deals with high-voltage substation ground grid design which is extremely important for the safety of personnel and preservation of equipment. This part of the course covers the soil resistivity measurement, safety requirements, necessary steps for the design of a safe ground grid design and  more...

Interpretation and Enforcement of Construction Contracts for Industrial Plants ...cle, risk analysis, developing tender documents, contract first principals, tendering contracts, types of contracts, RFQa s, bidding, contract language, Earned Value Analysis for the control of contracts, bonding and insurance. Developing, managing, interpreting, and enforcing contracts is a lot of work. It requires an understanding and the ability to develop the tender documents leading up  more...

How to make competition irrelevant? ..., thoughts, action and result. 9. Innovation companies. First to market. Innovation with commercialization. 10. How to conduct a successful creative brainstorming session. Who should attend? Middle to senior managers who want to expand their leadership capabilities as well as those of their subordinates. Individuals who want to leverage corporate entrepreneurship and remain  more...

How to bridge the gap between corporate leadership and entrepreneurial leadership ...t is a group of unwilling and resentful followers. The first part delegation of work is easy. But the second part galvanizing people is difficult. The first part is management. The second part is leadership. How do some companies repeatedly reinvent themselves to out perform their competitors? Business performance improvement requires better ideas, better thinking. Good  more...

Client Care Representative CCR Certified Training Program 2 Days ...can make or break the entire customer relationship in the first 30 seconds of contact. To the customer, your front line people are the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service Reps. The Solution Using a variety of interactive learning sessions,  more...

The Sole Practitioner as a Thriving Enterprise This 3-hour workshop is designed for professionals who have chosen to practice as a sole practitioner and who recognize the need for support. Topics covered include: * Focusing on what you do best * Establishing effective systems and procedures * Maximizing valuable billable hours and avoid wasting time on administrative chores * Building an effective support network * How to recognize when  more...

CATIA V5 - Advanced Detail Drafting Customization5 Days ...ould, however, have the fundamental knowledge of CATIA V5 first before attending. It will run for five full days; classroom training runs Monday to Friday, from 8 am until 4 pm. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participants receive a certificate documenting their participation and completion of the training.  more...

ProEngineer - Advanced Modeling and Assembly 5 days ...a s basic knowledge from the fundamental training in the first week. The focus is on advanced part modeling, including the complex surface design module. Additional 2D drawing tools are discussed. Also, Sheetmetal design is covered as part of this course. We offer small class sizes, full manuals, one workstation per student, customized courses, and up-to-date technology. Participants  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto ...r whether you always tell the truth to a salesperson. Our first impulse is to be wary of a salesperson, so why would we be surprised when our prospects aren't completely forthcoming with us when we call them? In this practical workshop, experienced and inexperienced sales people alike will learn strategies and practice tactics that will improve your confidence and ability to set sales  more...

Personality Patterns and Profiles Module 1 ...four primary personality styles, history of how they were first discovered, how they are used today and where you fit into the mix. * Introduction to patterns and habits that exist in human beings. * In depth discussion of the characteristics present in each of the four personality styles. * Overview of personality indicators and how to determine what type of individual you are  more...

Microsoft Word 2007 Level 1 (1 Day) Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Simply Accounting 3 days This is the first of two Simply Accounting courses. This course teaches the student how to process basic transactions in the General, Payables, Receivables, Payroll, Inventory & Services and Project modules. It also includes Account Reconciliation, Setting Security, To-Do lists and Checklists.  more...

Microsoft Sharepoint Services 2003 Level 2 ...first level course and builds upon it so that additional training on Sharepoint 2003 is possible. In this course, the topics covered will include: workspaces; customizing sites; web parts; managing web pages by using frontpage; integrating sharepoint and microsoft office 2003; and much more. By the end of this course, you will be able to keep the course materials that are used in the classroom  more...

Project 2003 -- Level 1 Welcome to Microsoft Project 2003: Level 1. This course is the first in a series of two courses designed for individuals who will use Microsoft Office Project Professional 2003 as a tool to assist them in managing projects. The topics in this course cover the critical skills necessary to create and modify a project plan file that contains tasks, resources, and resource assignments.  more...

Microsoft Powerpoint - Module 1 Basic (2 Days) Location: Montreal Date: 2008-06-05 List Price: $290 Offered Price: $232.00 Seats Available: 2 This course is the first of two modules (levels) that we have to offer for Microsoft Powerpoint 2000/2002/2003; objectives: * Create and edit a professional presentation * and much more For more information please call 1-877-313-8881 or copy this link into your browser:  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Microsoft Word 2003 - Level 2 ...first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency In this course, you will increase the complexity of your Microsoft Word 2003  more...

Microsoft Word 2003 - Level 1 Location: Calgary Date: 2008-04-24 List Price: $325 Offered Price: $260.00 Seats Available: 2 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents. For more  more...

Microsoft Word 2007 Level 2 (1 Day) ...: $199 Offered Price: $159.00 Seats Available: 2 In the first course in this series, Microsoft Word 2007 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. To do so, you can customize  more...

Outlook 2007 Level 1 Training ...red Price: $159.00 Seats Available: 2 This course is the first in a series of three Microsoft Office Outlook courses. It will provide you with the skills you need to start sending and responding to email in Microsoft Outlook 2007, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes. In this course, you will compose and send email, schedule  more...

Access Introduction-2 Days Location: Toronto Date: 2007-07-05 List Price: $550 Offered Price: $350.00 Seats Available: 2 This course provides the first step in learning how to use this powerful database program. The objective is to provide participants with an understanding of Table design, entering data, and building Queries to manipulate data. Forms and Reports are briefly introduced using the Wizards provided.  more...

Simply Accounting Location: City of Mississauga Date: 2007-07-06 List Price: $695 Offered Price: $485.00 Seats Available: 2 This is the first of two Simply Accounting courses. This course teaches the student how to process basic transactions in the General, Payables, Receivables, Payroll, Inventory & Services and Project modules. It also includes Account Reconciliation, Setting Security, To-Do lists and  more...