First Telephone Seminars - Training Resources

Understanding LEED for Sustainable Building ... Leadership in Energy and Environmental Design. It is the first major rework of LEED since 2005 and represents a major upgrade and harmonization of technical criteria. This latest LEED system results from more than four years of technical research, reviews of many actual LEED certified projects and advisory activities of hundreds of technical experts. The 2009 revisions are comprehensive and  more...

Understanding the Apportionment Rules for Service-Based Businesses ...the rules applicable to their operations for two reasons. First, state apportionment rules were written several decades ago at a time when our economy was dominated by the manufacturing of tangible personal property. Thus, these rules focused on the manufacturing industry and were out of touch with service operations. Second, as our economy has shifted its focus to services and e-commerce,  more...

Traffic Management for Construction Work Zones: Unique Challenges and Solutions ...d costs. This teleconference will help you understand how first to establish a traffic management plan and then how to understand the process required to implementing the design in the field. The program will also explain the occupational regulations and requirements for traffic management in construction work zones and how this relates to the public. This teleconference is critical so you can  more...

California's New State Court E-Discovery Rules: Do Try This At Home ... Arnold Schwarzenegger signed into law AB 5, California's first set of statutes designed to address the realities of electronic discovery. AB 5 added two new statutes to the California Code of Civil Procedure and amended 19 pre-existing CCP sections. On August 14, the Judicial Council followed suit by amending Calif. Rule of Court 3.724 to require early meet and confer as to e-discovery  more...

Insurance Claim Appeals ...dicaid. This teleconference will help you understand how first to establish when an appeal can be implemented, when to formally continue to disagree with their findings in writing and what options are available to continue fighting these appeals. The teleconference will explain the methods and options required to obtain the money your practice deserves. Medical billing professionals,  more...

The New World of EEO: What Is Coming ...he circumstances which create claims and liability. Learn first-hand how to manage these claims, negotiate and settle them and be in a defensible position should a claim be made. Failing to implement these strategies will continue to result in an increase in claims and the potential for significant adverse rulings against employers. This teleconference is critical for employers who want to  more...

Techniques to Prepare for Difficult Employee Discussions BenefitsSexually offensive behavior, poor communication and leadership skills, excessive absenteeism, and attitude problems - whether you're encountering commonplace or exceptionally serious employee relations issues, you'll need a down-to-earth strategy to protect yourself and your organization. Verbally addressing problems head-on can be a daunting task because of their confrontational nature,  more...

White-Collar Defense Strategies and Developments ... It must be approached uniquely from the time an attorney first learns of a client's target status in an investigation through trial. Failure to understand these differences and nuances can be fatal. This teleconference will examine some of these most important distinctions, and discuss the proper approach and execution of white-collar defense strategies and tactics. In addition, the  more...

Data Mapping and Electronic Information Management (EIM) - Risk Management for Daily Efficiency and Litigation-Preparedness ...first century, it is more important than ever for every organization to know as much as possible about the information it creates, stores, receives and maintains. As an attendee at this teleconference, you will learn from an expert how to develop multipurpose menus or charts of key storage locations and contents and use data-mapping to achieve day-to-day efficiencies in operations and  more...

Employee Safety and Health Systems: Cutting Injuries Using the Team Approach ...l see a 40 to 50 percent reduction in injuries within the first year of implementation. You will learn the importance of managing safety and health with the same emphasis that we manage all other aspects of the business and how to achieve this effort. As an added benefit, you will learn how to maximize OSHA compliance. Human resource directors, safety directors, insurance claims  more...

Language to Avoid During Sales Conversations - Are Your Words Costing You a Sale? BenefitsHow many more sales could you or your salespeople make if they stopped making stupid mistakes and started giving totally awesome sales presentations? Suppose there was a way to get your prospects to remember and repeat what you say to others in their organization. Remember, every sales presentation is a captured or a missed opportunity. When you lose business you should have captured, you  more...

Influenza: Seasonal to Pandemic ... when a novel Influenza A strain emerged and produced the first pandemic in almost 50 years. This teleconference will explore the changing influenza strains and the illnesses that result. You will come away enabled to better protect yourself and your community when confronted with influenza, and be armed with a useful depth of understanding regarding this ever changing and consistently  more...

Subleasing Issues In A Down and Recovering Market ... is time to dust off the practices and procedures lessons first learned in 1991 and 1992 when the savings and loan industry collapsed, and then again in 2000 and 2001 when the dot-com bubble burst, because subtenants now find themselves once more in a rare position: the driver's seat. Leases are being amended to accommodate tenants who need to hold in place and new leases are being negotiated;  more...

Current Issues in Cell Tower Leases ...operty owners usually are negotiating such leases for the first time, while the cell companies have teams who work exclusively on such leases. We will focus on key business issues in wireless site leases, including lease rates and who gets the revenues from additional antennas or carriers being co-located at a site. An emphasis on the industry-specific elements and terms of modern cell site  more...

Measuring Inefficiency on a Construction Project ...consultants whose actions can lead to inefficiencies. The first step toward managing efficiency is to understand what it is and know how to measure it. That is the objective of this teleconference. The benefits of being a part of this teleconference include an experienced instructor who will explain ways to enhance your ability to detect inefficiencies before it's too late to do anything  more...

Employee Engagement in Troubled Times BenefitsEngaging and retaining valued employees is particularly critical amid periods of economic uncertainty if organizations are to maintain product and service quality, and lay a foundation for future growth. Yet while challenging economic environments make employee motivation more critical, they also make employee engagement more difficult to achieve. Belt tightening often results in  more...

Pervious Concrete - The Pavement That Drinks! ...by the U.S. Environmental Protection Agency for providing first-flush pollution control and storm water management. Property owners and developers can also reduce fees and enhance the bottom line by using pervious concrete, which commonly provides 20 or more years of service with little or no maintenance. You will learn about the latest mix designs, freeze and thaw resistance, environmental  more...

Collection Issues for Attorneys: Practical and Ethical Considerations ... letters and adequate retainers. Also, intake is only the first step. The teleconference will explain how to effectively monitor client payments and proactively pursue collections. If those efforts do not result in payment, the teleconference will explore the ethical ways to terminate the client relationship and identify options for collection of unpaid fees. This program is primarily designed  more...

Voir Dire: Effective Techniques for Getting and Using the Information You Need nVoir dire is one of the most important phases of a jury trial. However, the rules and procedures governing the jury selection process are often informal, subject to the broad discretion of the trial court, and can vary widely between jurisdictions, judges and even different cases before the same judge. A trial lawyer's strike decisions are some of the most important strategic decisions made in  more...

Increasing the Effectiveness and Efficiency of Manufacturing Logistics ...first priority is providing the right support to make production flow smoothly and put out the goods the company sells. This is effectiveness. The second priority is to provide this support without wasting human, technical or financial resources. This is efficiency. What most companies do in logistics is pursue efficiency at the expense of effectiveness, curtailing service by delivering parts  more...

Writing an Employee Handbook nAre you overwhelmed with the task of revising your existing employee handbook or of preparing a new employee handbook? Are you unclear about what types of employment policies are required by federal law? Stop worrying and attend this teleconference. You will learn which policies are required by law and what employment laws apply to employee handbooks. Take the first step to creating your employee  more...

Understanding the Language of Mold Assessment Reports ...onsultant or an unqualified laboratory be selected in the first place, and how might this affect the outcome of a possible legal matter? n nThis teleconference will help you understand the most commonly used language, units of measurement and terminology in use today. It explains the basic terminology and reporting units which must be understood by decision-making laymen, such as building  more...

Getting to the Root of Root Cause Analysis ...e prevent those root causes from creating problems in the first place? n nThis teleconference starts out with an overview of root cause analysis and then drills down to approaches to and elements of root cause, before exploring a laundry list of subjective and analytical tools from the root cause analysis tool box and a few real-world examples. n nBy the end of the teleconference you will  more...

Managed Care Contracting and Fee Schedule Review nMany practice administrators are charged with the task of negotiating managed care contracts for their practices. This responsibility is generally an inherited function from their predecessor. Most do not understand how to compute an equitable fee schedule or track contract performance. This teleconference will help you understand methods for tracking to performance and how first to establish a  more...

Understand and Interpret Financial Statements ...edge you need to read and interpret financial statements. First, you will learn what the major financial statements - the balance sheet, income statement and cash flow statement - tell you about an organization and how they tie together. You will examine the concepts behind the major sections in the financial statements, such as current versus long-term, cost versus expense, etc. This  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Updating and Maintaining Wills, Trusts and Estate Plans for the Evolving Client ...first part will highlight issues and opportunities for a drafting attorney to revisit and update an existing client's estate plan or prepare an update for a new client with existing documents. This part will focus on when and why clients need to review and revisit their estate plans and how to spot those issues for existing and potential clients. The second part will highlight various drafting  more...

The Streamlined Sales Tax Project - How and Why It Affects Your Business nThe Streamlined Sales Tax Project is an effort by state representatives to implement a national uniform, simplified system of sales and use tax compliance. After more than five years of their efforts, the Simplified Sales and Use Tax Agreement came into effect on October 1, 2005. The SSTP now includes 19 full member states and three associate member states. Although initially taking effect as a  more...

The Fundamentals of Leasing Provisions and Covenants nIn today's economy it's more important than ever for real estate attorneys and practitioners to be clever in understanding the legal and financial implications of lease terms and covenants. This teleconference will delve into the essential terms of the commercial lease and focus particularly on the clauses that often draw the most attention during negotiations: common area maintenance, key tenant  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness nEffective records management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues  more...

Understanding the COBRA Alternative Coverage Rules ...procedure for doing so is quite complicated. n nDiscussed first is what constitutes the various forms of alternative health coverage, how it applies and in what circumstances. Secondly is a discussion of what procedures must be followed in order to offer alternative coverage under COBRA. There are numerous ERISA and IRS regulations that must be followed. n nAlso included are the repercussions  more...

Estate and Gift Tax Audits ...first question the executor asks when the estate tax return is selected for audit is "why this return?". What was it about the return that caused it to be selected for IRS examination? n nThis teleconference answers that question and many more related to the subject of estate and gift tax return audits. Learn about the characteristics that trigger audits and why some estate and gift tax returns  more...