Instructor Led First Line Management Training Classes

ILM Level 3 Award in Management The award is a concise qualification designed to develop basic first line manager skills and knowledge. SUBJECT AREAS/ UNITS COVERED; a Solving problems and decision making x 2 days a Motivating to perform in the work place x 2 days a Managing conflict in the work place x 1 day a Organising and delegating x 1 day Date: 9th September 2008 Duration: 1 day a week for 6 weeks  more...

ILM Introductory Certificate in First Line Security Management ... of Leadership and Management Introductory Certificate in First Line Management. This qualification is a general management qualification and can therefore prove management knowledge in any environment. Following the course candidates will be able to: Plan the work of teams; Improve retention of staff to reduce recruitment costs; Communicate effectively with team members; Manage team  more...

THE EFFECTIVE TEAM LEADER Outline The Effective Team Leader course is designed to help delegates understand the initial skills and responsibilities that go with first line management responsibility. The course looks at a combination of skills and behaviours associated with successful management of people and resources.  more...