Online First Two eLearning

Planning Project Human Resources ...vers the inputs, tools and techniques, and outputs of the first two Project Human Resource Management processes: Develop Human Resource Plan and Acquire Project Team. This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing  more...

Project Requirements and Defining Scope ...atement. Specifically, learners will be introduced to the first two processes in the Project Scope Management knowledge area Collect Requirements and Define Scope. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition published by the Project Management Institute (PMI ). This course provides a foundational  more...

Defining and Sequencing Project Activities Defining and Sequencing Project Activities PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Properly defining and sequencing project activities allow a project manager to answer two basic scheduling questions What activities are required to develop the end product? And how should the activities be sequenced for  more...

Problem Solving Digging Deeper Problem Solving: Digging Deeper Norman Vincent Peale, who stressed the need for analyzing a problem at a granular level, once said, 'When a problem comes along, study it until you are completely knowledgeable. Then find that weak spot, break the problem apart, and the rest will be easy.' A fact-based, honest analysis happens at two key steps in the problem-solving process: first when you  more...

Planning and Implementing a Business Strategy Planning and Implementing a Business Strategy Operations managers wishing to see their strategy successfully adopted must ensure that they have prepared the groundwork. This involves two key stages: formulation and implementation of strategy. In the first phase, the manager must plan the strategy, build a vision, and communicate it to ensure there are the needed resources and strategic  more...

Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos Cisco CVOICE 8.0: Congestion, Rate Limiting & AutoQos Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the  more...

Oracle Database 11g R2 Using Monitoring Tuning RMAN Oracle Database 11g R2: Using, Monitoring & Tuning RMAN Oracle Reconstructing the contents of all or part of a database from a backup typically involves two phases. The first phase is the retrieval of a copy of the data file from the backups. The second involves reapplying changes to the file that occurred since the backup, using archived and online redo logs. To effectively administer an  more...

Field Sales Skills Simulation Field Sales Skills: Simulation You are a salesperson for a wholesale supplier of natural herbs and remedies called Vita-Boost. With allergy season right around the corner, Vita-Boost's latest product, Ally-Tabs, looks to be a promising product. These tablets are just as effective as a preventative measure as they are at treating symptoms. Since they are all natural, there are no side effects  more...

Accounting Transactions and Books of Account Accounting Transactions and Books of Account Bookkeeping is a critical accounting activity that provides the solid foundation on which an organization stands. The correctness and integrity of the financial statements that an organization produces largely depend on the correctness and integrity of its bookkeeping activities. Journalization and posting to ledgers are the two core bookkeeping  more...

Oracle Database 11g R2 Application Performance Enhancements Oracle Database 11g R2: Application Performance Enhancements Oracle Oracle Database 11g Release 2 offers improved and new features to provide better application performance. It offers online table redefinition, which allows tables to be modified without affecting the availability of the table to users and does not affect any of its dependencies. This allows for easier application changes and  more...

EU Privacy Data Security EU Privacy & Data Security The legal basis for privacy and data security in the EU is set out in Directive 95/46/EC, known as the Data Protection Directive, which was issued in October of 1995. EU member states were required to enact laws to carry out the Directive. The main purpose of the Directive is two-fold. First it aims to protect individuals' personal data. Second, it seeks to ensure  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led Design your own website with our 10 week interactive course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your  more...

Client/Server Development and Remote Data Access in Visual Basic ...The final project section builds on skills learned in the first two sections to create a server application that accesses a database and fulfills requests to a remote client. This course puts an emphasis on hands on training. As a result, course work is often in preparation for the lab. Pre-Requisites: Beginner-level knowledge of Visual Basic Basic familiarity with database concepts Required  more...

Java 2 -- Applets & Imaging This course contains 4 units: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also  more...

Java 2 -- Enterprise Java This course contains 4 units: JFC and Swing, Working with Swing Components, Java Servlets, and Distributed Applications. Each unit covers detail the elements of Java necessary to implement these enterprise features and functions as you program in the Java language. The first unit provides an overview of the JFC package and the Swing architecture. It explains the features of the Swing class and  more...

Comprehensive Online Instructor Certificate Program A robust series of six courses that train instructors how to develop an online course and teach online. This certificate has been developed by a team of educational program development specialists and content experts from an Accredited State University. Let our Comprehensive Online Instructor Certificate program help you position yourself at the forefront of educators in your field! Available to  more...

Copyright Law Basics & Workplace Activities Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol ©, but even in the absence of the symbol the material may be protected by copyright law. Copyright Law  more...

Find and Purchase Income Producing Properties--Instructor-Led A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...

Essential Spanish Essential Spanish teaches you the basics of European Spanish quickly and easily online. Through a series of online self test exercises and with the help from our online tutors that support your study we make sure you learn with confidence and at your own pace. ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course. It is intended for native speakers of English who wish  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business Medical transcriptionists are vital members of the professional healthcare team. Medical transcriptionists transcribe medical reports to document patients` medical care and condition. Most medical reports are transcribed from audio files recorded by the physician, but a growing number of medical reports are first compiled by speech recognition technology, then edited and corrected by medical  more...

Leading Generations X and Next This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

The Manufacturing Industry Overview Version 2 "Business has only two functions - marketing and innovation." Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...

Problem Performance Identification If problem performance is to be managed effectively then, it needs to be clearly identified. This may not be as straightforward as it may at first sound. There are different views about the methods of identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the  more...

Initiating a Succession Plan Simulation Ulema, Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema, Inc., produces single and multi-client studies on fast-moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Microsoft Project 2003 Fundamentals This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface.  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...ual InterDev 6.0. Participants should have completed the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server. Sequence the steps  more...

NetWare 5 Administration - Part 3 ...ication. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02). T otal Learning Time 6 - 8 Hour(s) C ourse Contents Unit 1: Managing File System Security Duration: 2 - 3 Hour(s) Describe the various directory and file rights required to perform a specific task. Match the directory and  more...

NetWare 5 Advanced Administration - Part 3 ...ion series (82301-05) prior to taking this course and the first two parts of this series (courses 82311-12). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...dows NT 4.0 (Course Series 71435-71438) and completed the first two parts of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: IP Packet Filtering Duration: 1 - 2 Hour(s) Identify the concepts of IP packet filtering. Match the filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR.  more...

Advanced Six Sigma The Improve Control Phases of DMAIC ...nt Six Sigma. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 3 Hour Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Existing Processes: Improving  more...

Business Intelligence Course Overview This course builds on a series of closely related concepts. It provides you with an introduction to the basic and more advanced concepts of business intelligence and discusses the architectures of possible solutions. The content of the course is divided into two main sections. The first section takes a closer look at general principles and explains why business intelligence is  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined  more...

C Programming - Part 3 ... development. In addition, students should have taken the first two parts of this series (courses 13201 and 13202) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Pointer Management Duration: 1 - 2 Hour(s) Identify the code to allocate memory for the elements of an array of pointers by using the malloc function. Match the expressions  more...

C Programming - Part 2 Course Overview This course is the second in a four-part series on C++ Programming, which is based on ANSI C++. The focus of this course will be on the object-oriented (OO) capabilities of C++. Students will gain the skills and knowledge needed to effectively create and manage classes, work with functions and operators, and take advantage of inheritance. L earn To: Override the  more...

C Programming - Part 3 ... this course. In addition, students should have taken the first two parts in this series, courses 13205 and 13206. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Polymorphism Duration: 2 - 3 Hour(s) Identify the features of the types of polymorphism. Identify the benefits of polymorphism in C++. Identify the characteristics of the different types of binding  more...

C Foundation for Non-C Programmers - Part 1 Course Overview This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language  more...

C Foundation for Non-C Programmers - Part 2 Course Overview This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as  more...

Data Modeling - Create Basic Models Course Overview This is the first course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as  more...

Data Modeling - Develop Depth to Your Models Course Overview This is the second course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as  more...

Object Analysis Design Requirements Analysis Course Overview This is the first title in a series of two, and covers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML).  more...

Object Analysis Design Design Implementation Course Overview This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the  more...

Oracle SQL Specifics Retrieving and Formatting Data Course Overview This course is the first in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Students will be introduced to the Oracle implementation of the relational database management system (RDBMS) and the object-relational database management system (ORDBMS). Users will  more...

Oracle SQL Specifics Creating and Managing Database Objects Course Overview This course is the second in a two-part series on Oracle SQL Specifics that will teach participants how to use commands, functions, and operators supported by Oracle as extensions to standard SQL. Users will learn how to create and manage tables, build integrity constraints, and use the COMMIT and ROLLBACK statements to control transactions. Learners will create and maintain  more...

Oracle SQL and SQL Plus Advanced SELECT Statements Course Overview This course is the first course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write  more...

Oracle SQL and SQL Plus SQL Plus and Reporting Course Overview This is the second course in a two-part series which covers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries  more...

Oracle SQL Tuning Diagnostics and Tuning Schema Course Overview This course is the first in a two-part series on SQL Statement Tuning. This course will help experienced application developers to learn a tuning methodology they can use to maximize database performance with minimal effort. Participants will gain experience creating optimal access paths, such as partitioned views, B-tree indexes, bitmapped indexes, index clusters, and hash  more...

Oracle Form Builder Forms Fundamentals Course Overview This course is the first in a six-part Oracle Form Builder series that is based on Oracle Developer/2000 Release 2. This course introduces the learner to the key features, components, and capabilities of Developer/2000. In addition, this course will help participants learn how to run, create, and customize a form module. L earn To: Identify the key features,  more...

Oracle Form Builder Writing and Debugging Code ...nd 60113. In addition, participants should have taken the first two parts of the Oracle Form Builder series, courses 61211 and 61212. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Runform Messages and Alerts Duration: 2 - 3 Hour(s) Match the communication formats used by Form Builder with their descriptions. Write the code for detecting an error by  more...

Oracle Form Builder Handling Multiple Object Relationships Course Overview This course is the fifth in a six-part Oracle Form Builder Series that is based on Oracle Developer/2000 Release 2. This course will help participants to learn about Key triggers, write applications that respond to mouse events, manage windows and canvases, and use Object Navigator. In addition, users will work with multiple form applications, record groups, and list items. L  more...

Oracle Report Builder Controlling Reports ...nd 60131. In addition, participants should have taken the first two parts of this series, courses 61221 and 61222. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1.5 - 2 Hour(s) Match regions of a report template with their purpose. Customize the template margin. Customize the template body. Sequence the steps to register  more...

Oracle8 Database Administration - Manage Storage Structures ...nd 60113. In addition, participants should have taken the first two parts of the Oracle8 Database Administration series, courses 61311 and 61312. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Storage Structures Duration: 1 - 2 Hour(s) Identify the correct order of the components of the storage hierarchy. Match the types of data segments with their  more...

Oracle8 Performance Tuning Managing Memory and Disk I O Course Overview This course is the second in a three-part Oracle8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...involved in tuning an Oracle8 database, or have taken the first two parts of the Oracle8 Performance Tuning series (courses 61331 and 61332). T otal Learning Time 6 - 7 Hour(s) Course Contents Unit 1: Using Oracle Data Blocks Efficiently Duration: 1 Hour(s) Match components of database storageunits to their definition. Query the dba_tables to display segments with  more...

Oracle Form Builder R6 Forms Fundamentals Course Overview This course is the first in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course introduces the learner to the key features, components, and capabilities of Oracle Developer. In addition, this course helps learners to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of  more...

Oracle Form Builder R6 Writing and Debugging Code ...ming (60131). In addition, learners should have taken the first two parts of the Oracle Developer series: Oracle Developer: Forms Fundamentals (62211) and Oracle Developer: Enhancing the User Interface (62212). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Runform Messages and Alerts Duration: 1 - 2 Hour(s) Match the communication formats used by Form Builder  more...

Oracle Form Builder R6 Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to  more...

Oracle Reports R6 Control Reports ...e 60131). In addition, participants should have taken the first two parts in this series: Oracle Reports: Reports Fundamentals (course 62221); and, Oracle Reports: Enhancing Reports (course 62222). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Developing Report Templates Duration: 1 Hour(s) Match the regions of a report template with their uses. Customize the  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 Course Overview This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0. L earn To: Implement Microsoft TCP/IP on Microsoft Windows NT 4.0.  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3 ...hnologies (courses 71410, 71411, 71412 and 71413) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Administering a WINS Environment Duration: 1 - 2 Hour(s) Configure a WINS server to automatically remove obsolete entries from the WINS database. Match the advanced WINS server configuration options with their  more...

SQL Server 7 0 System Administration - Part 2 Course Overview This is the second course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how  more...

SQL Server 7 0 System Administration - Part 3 ...ft SQL Server 7.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Backup Concepts Duration: 2 - 3 Hour(s) Match the backup type with its features. Identify the fixed roles with permission to perform backups. Identify the circumstances that make system database backup necessary.  more...

SQL Server 7 0 - Implementing a Database - Part 3 ...stem Administration (Course Series 72470 - 72474) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Querying Multiple Tables Duration: 3 - 4 Hour(s) Select the primary properties of a SELECT statement. Select the uses for a join. Perform the steps to combine tables. Perform the steps to combine table data. Select the  more...

Site Server 3 0 Implementation - Part 3 ...S 4.0 or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Channel and Multicaster Servers Duration: 2 - 3 Hour(s) Identify items that can be delivered through channels to an end user. Match channel-gathering methods with the content they gather. Match delivery options with  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...sual InterDev 6.0. Participants should have completed the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Active Server Pages (ASP) Duration: 1 - 2 Hour(s) Identify the features of Active Server Pages (ASP). Identify the features of ASP applications. Set up ASP services on a Web server. Sequence the steps involved in  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 3 ...rosoft Visual C++. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Extending Functionality Duration: 2 - 3 Hour(s) Create a new class by using the ClassWizard. Add a member variable to a control. Add a member function for a class. Add a message handler for a control. Sequence the steps to  more...

Visual C 6 0 Designing Implementing Distributed Applications - Part 3 Course Overview This is the final course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the  more...

IIS 4 0 Creating Configuring a Web Server - Part 3 ...dows NT 4.0 (Course Series 71435-71438) and completed the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing Web Site Content Duration: 1 - 2 Hour(s) Identify the features of Content Analyzer. Match the icons in a Tree View of a site with their purposes. Match the actions performed in a Cyberbolic view of a site  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...abase or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Data Warehouse Implementation Duration: 1 - 2 Hour(s) Identify the various data sources of a data warehouse. Identify the features of Microsoft SQL Server 7.0 database storage architecture. Create a database for a data  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...ft Windows NT 4.0 (Course Series 71401 and 71402) and the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Creating and Managing Public Folders Duration: 1 - 2 Hour(s) Identify the features of the public folder components. Identify the advantages of the public folder strategies. Sequence the steps in creating public  more...

Exchange Server 5 5 Design Implementation - Part 2 Course Overview This is the second course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Understand the process of communication and information management between Microsoft Exchange servers in a site within a Microsoft  more...

Exchange Server 5 5 Design Implementation - Part 3 ...ts and Administration (Course Series 73361-73363) and the first two courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Dynamic RAS Connector Duration: 1 - 2 Hour(s) Identify the functions of a Dynamic RAS Connector. Define an MTA transport stack for creating a Dynamic RAS Connector. Configure the directory and transport information  more...

NetWare 5 Administration - Part 3 ...fication. In addition, participants should have taken the first two parts of the Novell NetWare 5 Administration series (courses 82301-02). T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Managing File System Security Duration: 2 - 3 Hour(s) Describe the various directory and file rights required to perform a specific task. Match the directory and file  more...

NetWare 5 Advanced Administration - Part 3 ...ion series (82301-05) prior to taking this course and the first two parts of this series (courses 82311-12). Participants should also have a basic understanding of personal computers, operating systems, and network technology, as well as experience with DOS and a working knowledge of Windows 95 or Windows NT. This course series is an approved study guide that will help certification candidates  more...

NDS Design and Implementation Part 1 Course Overview This is the first course in a two-part series on Novell NDS Design and Implementation. This series will provide the knowledge and skills necessary to create a Novell Directory Services (NDS) design and implementation strategy. This course will cover NDS design theory, designing an NDS tree, the skills needed to determine an NDS partition and replication strategy, and the skills  more...

NDS Design and Implementation Part 2 Course Overview This is the second course of a two-part series on Novell NDS Design and Implementation. This series will provide the knowledge and skills necessary to create a Novell Directory Services (NDS) design and implementation strategy. This course will cover planning the user environment and NDS design implementation. L earn To: Plan the user environment to provide access to  more...

Windows NT Server 4 0 Routing RAS - Part 3 ...dows NT 4.0 (Course Series 71435-71438) and completed the first two parts of the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: IP Packet Filtering Duration: 1 - 2 Hour(s) Identify the concepts of IP packet filtering. Match the filtering fields used in IP packet filtering with their description. Enable IP packet filtering on a Windows NT  more...

NetWare Service and Support Upgrade - Part 2 Course Overview This course is the second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L  more...

NetWare Service and Support Upgrade - Part 3 ...sing NetWare. In addition, students should have taken the first two parts of this series (courses 82211-12). This course series is an approved study guide that will help certification candidates prepare for exam 50-635 and is equivalent to Novell class 580. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: NetWare Installation Duration: 3 - 4 Hour(s) Identify  more...

NetWare Service and Support Upgrade - Part 5 Course Overview This course is the fifth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery. L earn To: Troubleshoot server-related  more...

NetWare and Windows NT Integration - Part 2 Course Overview This course is the second in a three-part series on Integrating NetWare and Windows NT. This course covers managing Windows NT user security, multiple-domain Windows NT networking, and integrating NetWare and Windows NT. L earn To: Identify featues of the Windows NT security system. Administer various network security policies. Create different types of  more...

NetWare and Windows NT Integration - Part 3 ...pare for exam 050-644. Participants should have taken the first two parts of this series (courses 82505 and 82506) prior to taking this course. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: User Access in an Integrated Network Duration: 2 - 3 Hour(s) Install NDS for NT tools from a CD. Access a Windows NT tool by using NetWare Administrator. Configure  more...

Lotus Domino R5 System Admin Part 3 Server Setup Configuration ...cepts or have equivalent knowledge and have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Domino Servers Duration: 3 - 4 Hour(s) Install the first server. Configure the server audience for the first server by using the Advanced Configuration setup method. Configure the administration settings for the  more...

Lotus Domino R5 System Admin Part 5 Advanced Notes Mail Routing Course Overview This is the fifth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the contents of the different mail routing documents in a Domino directory; configure mailing options, such as forwarding address, messaging size, priorities and shared mail; and  more...

Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing Course Overview This is the sixth course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the basic messaging concepts related to the Domino mail system, set up SMTP routing and identify sample mail routing configurations; customize Domino mail system by setting up address  more...

SQL and PL SQL Data Retrieval Techniques Course Overview This course is the second in a three-part Oracle series that is based on the ILT course Introduction to Oracle: SQL and PL/SQL. This course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries.  more...

SQL and PL SQL DML and DDL ...dvantage. In addition, participants should have taken the first two courses in this series, Oracle SQL: Basic SELECT Statements (course 61110) and Oracle SQL: Data Retrieval Techniques (61111). This course will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program certification tracks: Oracle7.3 Certified Database  more...

Oracle8i Backup and Recovery Strategies Backups Course Overview This is the first course in a two-part series that covers the critical skills in planning and implementing database backup and recovery strategies. This course introduces the learners to the backup and recovery goals and functions of the various structures and processes in the Oracle architecture. In addition, participants learn to manage archive processing and maintain a  more...

International Business Essentials Succeeding as a Global Manager International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and  more...

Oracle8i Network Administration Net8 Architecture Strategy Course Overview This is the first in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting Course Overview This is the second in a two-part series based on Oracle8i Network Administration. This series introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle Designer 6i First Class Analysis Course Overview This is the first course in a two part series, which covers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling,  more...

Oracle Designer 6i First Class Design Generation This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...000: Administration (Course Series 72410 - 72412) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Optimizing Windows 2000 Performance Duration: 3 - 4 Hour(s) Match System Monitor counters with the information that they provide about resource utilization on a Windows 2000 computer. Log specific data about network traffic  more...

Windows 2000 Installation Config Admin --Part 3 Resource Optimization ...000: Administration (Course Series 72410 - 72412) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Optimizing Windows 2000 Performance Duration: 3 - 4 Hour(s) Match System Monitor counters with the information that they provide about resource utilization on a Windows 2000 computer. Log specific data about network traffic  more...

Project 2000 Fundamentals Course Overview As the first in a two-part series, this course will provide learners with a foundation for using Project 2000. Learners will be given a thorough overview of the features of Project. Learners also will be taught how to create, communicate and track a Project plan. L earn To: Identify the uses of the new features in MS Project 2000. Create a project file. Create and  more...

Project 2000 Proficient User Course Overview This second course in the two-part series will add to the skills and knowledge gained in the first course. In this course, students will gain proficiency with Project Central, be able to customize a Project plan and use advanced functions. L earn To: Perform advanced functions to manage a project. Manage multiple projects, tasks, and resources. Create and applying a  more...

GroupWise 5 5 Admin Part 3--System Maintenance ...ing DNS and DHCP. In addition, they should have taken the first two parts in this series (courses 81605-06) prior to taking this course. This series is based on Novell course 350 and will help Novell CNA and CNE certification candidates prepare for exam 50-633. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Administration Tasks: Objects Duration: 1 - 2 Hour(s)  more...

Cisco Internetwork Troubleshooting Part 1 This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...

Red Hat Linux Part 1 User Fundamentals Course Overview The first course in the Linux Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To:  more...

Red Hat Linux Part 2 Advanced Topics for Users Course Overview The second course in this Linux Essentials series provides more detailed information about working within the Linux shell environment. This includes customizing the Shell environment and shell functionality. It also covers standard input, output, and file compression. The course examines data backup processes and procedures. The learner will also learn how to control processes  more...

SQL Server 2000 Design Implement Databases Part 3 Managing Objects Course Overview This is the third course in a five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

CIW Perl Fundamentals Part 3 Best Practices Course Overview This is the final course of a three part series that presents students with an overview of best practices for Perl. Students will learn about packages and modules, object orientation, database connectivity, and debugging Perl scripts. Learn To Identify characteristics of a package. Identify characteristics of package symbol tables. Identify characteristics of BEGIN and  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint Course Overview The is the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word, Excel and PowerPoint. Learn To • Identify the features of speech recognition in Office XP. • Identify the features of handwriting recognition in Office XP. •  more...

XML Building XML-Based Web Applications Part 3 ...ual InterDev. In addition, learners should have taken the first two parts of this series (73221 and 73222. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73223 Objectives Unit 1: XSL 3 - 4 hours  more...

ISA Server 2000 Part 1 Setup Access Policies Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to  more...

ISA Server 2000 Part 1 Setup Access Policies Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server  more...

Time Management Developing a Plan Time Management: Developing a Plan helps students understand time management by helping them determine how they currently spend time, offering ways for them to spend time more efficiently. The program covers how to evaluate the use of time, how to identify goals and set priorities, and how to develop an overall time management plan. The program focuses on the Pareto principle and how it affects  more...

Oracle9i Database Admin Manage Storage Structures ...ofessionals. Additionally, learners should have taken the first two parts of this series 64311 and 64312. Suggested prerequisites include Oracle SQL: Basic SELECT Statements (61110), Oracle SQL: Data Retrieval Techniques (61111), Oracle SQL: DML and DDL (61112), Oracle PL/SQL: PL/SQL Basics (61113), Oracle PL/SQL: Procedures, Functions, and Packages (61114), Oracle PL/SQL: Database Programming  more...

Oracle9i Database Admin Manage Data Storage Course Overview This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...g NetWare. In addition, the learner should have taken the first two parts of the series (82731 and 82732). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 82733 Objectives Unit 1: NDS Maintenance: Server Operations 3 hours • Identify the check that  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...vices (NDS). Additionally, learners should have taken the first two parts of this series (82711-82712). Content Emphasis Conceptual Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 82713 Objectives Unit 1: Windows 2000 and Active Directory 1 hour • Label the servers with  more...

UNIX Shell Programming Part 3 Korn Shell ...ing in a UNIX environment. Students should have taken the first two parts of this series (13891 and 13892). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 13893 Objectives Unit 1: Korn Shell Fundamentals  more...

Crystal Reports 8 5 Introductory Report Design Part 1 Course Overview This is the first course in a two part series that introduces the student to the purpose and features of Crystal Reports. It teaches the basics of designing reports, record selection, record grouping and sorting, formatting reports, and distributing reports. Students will learn to create and distribute a simple report. Learn To • Identify the fundamentals for using  more...

Crystal Reports 8 5 Introductory Report Design Part 2 Course Overview This is the second course in a two part series that builds on the information taught in the first course, Crystal Reports 8.5: Introductory Report Design Part 1 (13889). Learners will be working with formulas, linking reports, working with Cross-tabs, formatting sections, creating charts, and creating geographical maps. After completing this course, learners will be able to use  more...

CIW JavaScript Fundamentals Part 1 Programming Principals Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on the origins and basic features of the JavaScript programming language. This course will provide an introduction to JavaScript and some common programming concepts. It will cover working with variables and data. Students will also learn about functions, methods  more...

CIW JavaScript Fundamentals Part 2 Program Development Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on features of the JavaScript programming language. This course will cover interactive forms and their development. Students will also learn about cookies and JavaScript security issues, and how to use frames, targets, and image maps. Additionally, students will  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...r equivalent. In addition, learners should have taken the first two parts of this series 72510 and 72511. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72512 Objectives Unit 1: Configuring and Supporting TCP/IP 2 - 3 hours o Manually assign  more...

MS Win XP Install Admin Part 3 TCP IP NOS Environments ...r equivalent. In addition, learners should have taken the first two parts of this series 72510 and 72511. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72512 Objectives Unit 1: Configuring and Supporting TCP/IP 2 - 3 hours o Manually assign  more...

Defining Microsoft NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

Office XP Collaborative Solutions Part 1 This is the first course in a two part series that presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves  more...

Office XP Collaborative Solutions Part 2 This is the second course in a two-part series that provides the learner with an introduction to Knowledge Management, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup,  more...

Windows 2000 Network Mgt Part 3 Name Resolution ... 70-218 exam. In addition, learners should have taken the first two parts of this series 72515 and 72516. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72517 Objectives Unit 1: Implementing Name Resolution 1 hour o Identify characteristics  more...

Commerce Server 2000 Design Impl Part 3 Pipelines ... exam 70-234. In addition, learners should have taken the first two parts of this series 74116 and 74117. Deployment Options Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 74118 Objectives Unit 1: Commerce Server 2000 Pipelines 2 - 3 hours o Identify features of a Commerce Server 2000  more...

i-Net Part 3 Web Site Development ...exam IK0-002. In addition, students should have taken the first two parts of this series 14186 and 14187. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 14188 Objectives Unit 1: Programming Languages and Databases 1 - 2 hours o Identify  more...

CIW Enterprise Specialist Part 3 EJB Framework Session Beans ...mber 1D0-442. In addition, learners should have taken the first two parts of the series, 87061 and 87062. Deployment Options Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 4 to 6 hours 87063 Objectives Unit 1: Server-Side Component Software 1 - 2 hours o Identify features of two-tier architecture. o Identify  more...

Workflow Mgmt Part 1 Process Mapping Automation This is the first course in a two part series that deals with transferring data, managing replication services, and maintaining high availability. This course will cover business process and workflow, process mapping techniques and tools, and workflow automation. Learn To: o Identify the characteristics of a business process. o Identify advantages of business process thinking. o Match  more...

Workflow Mgmt Part 2 Workflow Products This is the second course in a two part series that teaches students how to deal with key vendor workflow products. This course will cover an introduction to workflow products, key vendor strategies and GroupWare. Learn To: o Match workflow architecture structural layers with their features. o Identify the characteristics of role definition in a workflow architecture. o Match types of  more...

Database Technologies Relational Database Fundamentals The first of a two-part series, this course will introduce the learner to the fundamentals of relational databases and relational database design, including an in-depth look at data modeling and data design. This course will also cover the evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this  more...

Database Technologies Introduction to SQL The second in a two-part series, this course will teach students the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation  more...

Excellence in Service Building a Customer Service Team In Excellence in Service: Building a Customer Service Team, you will learn techniques to successfully select, train, and motivate employees to form a customer service team. You will identify important aspects of employment laws that affect your search for quality service employees. You will also learn how to develop a training program that is suitable for your customer service team and that will  more...

Call Center Mgt Managing Motivating Your Staff Call Center Management: Managing and Motivating Your Staff gives the student information about turnover and training as well as processes for reducing turnover and training effectively. The program also gives the student a process for managing employee stress as well as guidelines for motivating and communicating with employees. Additionally, the program provides students with processes and  more...

Interviewing Skills Conducting an Interview ...ng employees. It is recommended that individuals take the first two courses in the series or have equivalent knowledge. Deployment: Self-Study Accreditation NASBA credits: 2 CPE CEU credits: 0.20 CEUs HRCI credits: 1 Hour Language Options: US English Total Learning Time: 2 to 2.5 hours Objectives: Unit 1: Conducting the Interview  more...

Recruiting Retention Staffing Your Organization Recruiting and Retention: Staffing Your Organization offers the student an overview the benefits of forecasting human resource needs and using a job analysis to create a thorough job description. The program emphasizes the importance of the job description as a tool for the employment process that can help determine how a company identifies candidates, decides on a job source, and advertises job  more...

Recruiting Retention Keeping Your Good Employees Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

360-Degree Feedback Experiencing 360-Degree Feedback 360-Degree Feedback: Experiencing 360-Degree Feedback covers how organizations use 360-degree feedback, the benefits of using 360-degree feedback, and the different methods for collecting 360-degree feedback. The program also covers the criteria for selecting raters, the types of rating biases, and guidelines for rating an employee's performance. Additionally, it covers the type of information  more...

Managing the Expert Managing the Unique Needs of Experts Managing the Expert: Managing the Unique Needs of Experts explains expert attitudes and behaviors. It identifies methods for managing power and politics in an expert environment and provides guidance for experts managing experts. Learn To Follow the guidelines for treating experts with professionalism. Identify the process for managing  more...

Organizational Crisis Mgmt Managing a Crisis This course focuses on management during and after a crisis. It starts by covering challenges presented by crises, the importance of crisis recognition, and immediate management strategies on sudden crisis outbreak. It then moves on to management of information, decision-making, and managing with regard to legal issues. The final section covers guidelines for managing specific crisis types, for  more...

PowerPoint 2003 Proficient User This course builds on the knowledge acquired in the first course of this two-part series, Microsoft PowerPoint 2003 Fundamentals. In this course, the learner is guided through the steps for enhancing slide elements. How to add design templates and how to customize Slide Master are covered. Participants learn about hyperlinks, importing objects, and working with charts and graphs. This course  more...

Team Conflict Overcoming Conflict with Communication Team Conflict: Overcoming Conflict with Communication offers the student information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process, explains strategies for managing conflict, and lists guidelines for effective communication during team conflict. Learn To • List in order the  more...

Microsoft Project 2003 Proficient User This, the second course in a two-part curriculum covers Project 2003 proficiency-level skills, i.e. advanced management of Tables, Views, and Reports, the customization, automation, and exchange of data, Project consolidation and collaboration, and Project Server and Project Web Access. Learn To: Identify features of earned value tables. Create a custom table. Identify options  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 ... Visual Basic 6.0. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Using ActiveX Data Objects (ADO) Duration: 3 - 4 Hour(s) Identify the characteristics of ADO. Identify the components of the ADO object model. Identify methods of handling data access errors. Connect to a database using  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 ...rporate databases. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: SQL Server in Enterprise Solutions Duration: 3 - 4 Hour(s) Identify the features of SQL Server that make it suitable for an Enterprise Solution. Identify the Data Integrity type to implement in a given situation. Identify  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 Course Overview This is the first course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the features, tools, Wizards and resource editors of Visual C++ 6.0. Install and configure SQL Server and Microsoft  more...

Oracle e-Business 11i System Admin Fundamentals 4 This is the fourth course of five that teaches 11i System Administrators the concepts and fundamentals of their role. It concentrates on Flexfields. The first unit covers the basics of Flexfields and defining value sets. Key Flexfield definition and management is covered in units two and three. The fourth unit covers defining Descriptive Flexfields. The course closes with coverage of advanced  more...

Oracle8 Database Administration - Manage Data Course Overview This course is the fourth in a five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L  more...

Oracle8 Backup and Recovery - Strategies and Backups Course Overview This is the first course in a two-part series that will introduce participants to the critical task of planning and implementing database backup strategies. In this course, users will be introduced to backup concepts and the Oracle architecture. They will learn how to change the archive mode of a database and configure a database for archive processing. Additionally, users will  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery Course Overview This course is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to  more...

Oracle8 Network Administration Net8 Architecture Configuration Course Overview This is the first course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established between  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting Course Overview This is the second course in a two-part series based on Oracle8 Network Administration. This course introduces participants to the trends and problems associated with business networking and presents the various solutions required to address these problems. This series explains in detail the architecture of Net8 and describes the steps in which connections are established  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Windows NT 4 0 Administration Fundamentals - Part 2 Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Site Server 3 0 Commerce Solutions - Part 1 Course Overview This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a  more...

Site Server 3 0 Commerce Solutions - Part 2 Course Overview This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to administer a Site Server, Commerce Edition web site; deploy a web application using Site Server,  more...

Lotus Domino R5 Migrating From R4 x Course Overview This is the first course in a two part series that will teach Lotus Domino 4.x system administrators about the new Domino R5 system administration features, the impact of those features on their job, and how to migrate their organizations from Domino R4.x to R5. At the completion of this course, students will learn how to identify the server and client licenses in Domino R5, and  more...

Lotus Domino R5 Development Part 3 Creating User Interfaces ...otus Notes/Domino. Participants should have completed the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Lotus Domino R5: UI Design Overview Duration: 3 - 4 Hour(s) Identify the elements of the user interface of a Lotus Domino R5 application. Match the Lotus Domino R5 design elements with their features that are relevant to Web  more...

Windows NT 4 0 Core Technologies Support - Part 2 Course Overview This is the second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize,  more...

Windows NT 4 0 Core Technologies Support - Part 3 ...icrosoft Windows NT 4.0 (courses 71401 and 70402) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Applications Supported by the Windows NT Server Duration: 1.5 - 2 Hour(s) Identify and configure the components required to support different types of applications. Identify the features of the Win32-based applications  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows NT Server 4 0 Routing RAS - Part 4 Course Overview This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server. Implement, test and troubleshoot DDR.  more...

Windows NT Server 4 0 Implementing Directory Services Course Overview This is the first course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series enables participants to design, implement, and support the Windows NT Server network operating system  more...

Windows NT Server 4 0 Network Analysis and Optimization - Part 1 ...hnologies (courses 71410, 71411, 71412 and 71413) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows NT Network Traffic Analysis Duration: 1 - 2 Hour(s) Identify the benefits provided by network traffic analysis to a network administrator in a Windows NT environment. Identify the guidelines to characterize a  more...

Windows NT Server 4 0 Installation Configuration- Part 1 Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 1 Course Overview This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Understand the definitions of clustering terms and the benefits of clustering. Identify the functions of the Cluster Service Manager and the  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

Windows NT Server 4 0 Routing RAS - Part 1 Course Overview This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0. L earn To: Identify the basic concepts of routing. Identify the features of RRAS and the protocols supported by RRAS. Identify the basic concepts of RIP and  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS Course Overview This is the first course in a five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...n, & Administration (Course Series 72413 - 72420) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Protocols Duration: 2 - 3 Hour(s) Match Windows 2000 network protocols with the situations in which they are used. Install TCP/IP on a LAN interface by using the shortcut menu. Configure TCP/IP on a LAN  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...n, & Administration (Course Series 72413 - 72420) and the first two courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Protocols Duration: 2 - 3 Hour(s) Match Windows 2000 network protocols with the situations in which they are used. Install TCP/IP on a LAN interface by using the shortcut menu. Configure TCP/IP on a LAN  more...

IBM DB2 Universal Database V6 1--App Development Course Overview This course will provide application developers with the specific skills and knowledge needed to be successful in an IBM DB2 Universal Database (UDB) V6.1 application development environment for UNIX, Windows or OS/2 platforms. This course will teach students about SQL application development, application development objects, embedded SQL programming, and dynamic SQL programming.  more...

IBM DB2 Universal Database V6 1--App Development Course Overview This course will provide application developers with the specific skills and knowledge needed to be successful in an IBM DB2 Universal Database (UDB) V6.1 application development environment for UNIX, Windows or OS/2 platforms. This course will teach students about SQL application development, application development objects, embedded SQL programming, and dynamic SQL programming.  more...

XML Building XML-Based Web Applications Part 3 ...ual InterDev. In addition, learners should have taken the first two parts of this series (73221 and 73222. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73223 Objectives Unit 1: XSL 3 - 4 hours  more...

ASP NET Part 1 Intro Web Controls Course Overview This is the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and  more...

ASP NET Part 2 ADO NET Partitioning Tracing Course Overview The is the second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the  more...

ASP NET Part 2 ADO NET Partitioning Tracing Course Overview The is the second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the  more...

ASP NET Part 3 Web Services Web Apps ...bjects (ADO). In addition, learners should have taken the first two parts of this series (73227 and 73228). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation Not applicable Language Options American English Total Learning Time 6 to 8 hours 73229 Objectives Unit 1: Web Services 3 - 4 hours •  more...

ASP NET Part 3 Web Services Web Apps ...bjects (ADO). In addition, learners should have taken the first two parts of this series (73227 and 73228). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation Not applicable Language Options American English Total Learning Time 6 to 8 hours 73229 Objectives Unit 1: Web Services 3 - 4 hours •  more...

C Programming for the Microsoft NET Platform Part 3 ...NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming  more...

C Programming for the Microsoft NET Platform Part 3 ...NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming  more...

C Programming for the Microsoft NET Platform Part 3 ...NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 72713 Objectives Unit 1: Object-Oriented Programming  more...

CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite ...the Internet for business. Learners should have taken the first two parts of this series, courses 87021-87022. This course helps prepare candidates for exam 1D0-420. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours  more...

CIW Fundamentals of CGI Using Perl Part 1 CGI Perl Basics Course Overview This is the first course in a two part series that students will learn both theoretical and practical instruction on the foundations CGI using the Perl language. This course will also cover getting started with CGI and Perl, Perl fundamentals, and Perl input and output. Learn To • Sequence the steps in the application development process. • Identify guidelines  more...

CIW Fundamentals of CGI Using Perl Part 2 Advanced Features Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on managing files and databases. This course will cover manipulating files, databases, and CGI security issues. Learn To • Identify the syntax used to save form data by using the param method. • Identify characteristics of the save method.  more...

CIW Dynamic Server Pages Part 3 ... or VBScript. In addition, students should have taken the first two parts in this series (87053 and 87054). This course is mapped to the Master CIW Enterprise Developer Certification Program, and will prepare students for exam 1D0-430. Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits  more...

CIW Database Specialist Part 3 Database Interaction JDBC ...exam 1D0-441. In addition, students should have taken the first two parts of this series (87056 and 87057). Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 7 hours 87058 Objectives Unit 1: SQL 2 hours o Identify features of SQL. o  more...

CIW Server Administrator Part 3 Services ...mber 1D0-450. In addition, students should have taken the first two parts of this series (87001 and 87002). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 7 hours 87003 Objectives Unit 1: DNS in Windows 2000 and Linux  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

HTML 4 Part 2 Advanced Topics Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side.  more...

HTML 4 Part 2 Advanced Topics Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side.  more...

Dir Database Int Using DirXML Part 3 Netscape Dir Server eDirectory ...using DirXML. In addition, learners should have taken the first two parts of the series 82721 and 82722. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 82723 Objectives Unit 1: Netscape Directory Server 2 - 3 hours o  more...

SharePoint Portal Server 2001 Part 3 Administering ... Office 2000. In addition, learners should have taken the first two parts of this series 74113 and 74114. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 74115 Objectives Unit 1: Searching for Content with SharePoint 2 - 3  more...

Defining Microsoft NET Solution Architectures Part 1 This is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

Network Certification Curriculum The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182  more...

Network Part 3 Network Implementation ...m N10-002. In addition, the learner should have taken the first two parts of this series 14181 and 14182. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English Total Learning Time 6 to 8 hours 14183 Objectives Unit 1: Server and Client 2 - 3 hours o Identify  more...

Web Site Security Internet Intranet Management Policies Web Site Security: Internet and Intranet Management and Policies is the first course in a two-part series. This course will give students the skills and knowledge needed to identify and counter some fundamental security risks and requirements. Students will learn some basic network security skills pertaining to network threat identification and prevention. They will also examine Internet security  more...

Web Site Security Messaging Servers Viruses This course is the second course in a two-part series on Web Site Security. This course will give students the skills and knowledge to identify and prevent more tactical security risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP), a de facto messaging security standard. They will also learn how to identify and minimize security risks associated  more...

MS Project Server 2003 Introduction Part 1 This course is the first part of a two-part series. This course will focus on introduction to Project Server 2003. It will also explain the software components of Project Server 2003, its architecture, and the configuration planning process. Learn To: Identify features of Microsoft Office Project Server 2003. Match the software components of Microsoft Office Project Server 2003  more...

Moving from Technical Professional to Mgr Series Managing Personnel This course teaches key skills for team building, team leadership and team management. It begins with some guidelines and tactics for effective leadership before teaching how to get the best results from your team through development, training and conflict management. Finally, it looks at how to improve communication skills as well as how to avoid stress and job burnout. Learn To:  more...

RCRA Day to Day Ops The Resource Conservation and Recovery Act (RCRA) is designed to track hazardous waste from cradle to grave. Under RCRA, hazardous waste generators are the first link in the cradle-to-grave hazardous waste management system. This Module covers RCRA Regulations relating to Generators, Containers, and Hazardous Waste Management Plan (HWMP). The goal of HWMP is to handle hazardous waste in a safe,  more...

SowellEAC Online Enterprise Architect Certification Program Goal: The goal is to give a mixed group of students, with varying levels of awareness and experience in Enterprise Architecture, an appreciation of the art and science of Enterprise Architecture and to increase their ability to contribute to an Enterprise Architecture team. Approach: The approach taken in this program is to be as practical as possible. Some theory and philosophy are  more...