Instructor Led Fish Philosophy Training
Fish Philosophy Training Provider? - Tell us about your Training!
From Learningminds!
Creating Passionate Workplace
CPW program offers ways to make work fun, and is based on studies that indicate that there is a strong link between customer satisfaction and employee satisfaction. It is based on the International best-selling book, Fish Philosophy, that preaches 4 simple principles: Play, Make their day, Be their & Choose your Attitude.
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From Megamind Consultants
ACQUIRING LEADERSHIP SKILLS
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v Five C's of Leadership
v The Fish Philosophy
v Top Ten Tips of Leadership
v True Leaders and non-leaders
v Leading Change
v Situational Leadership
v Delegation and Team Development
v Levels of Delegation Freedom
v Conflict Resolution
Duration: 2 days
In
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From The In-House Training Company
Brilliant customer service
...FISHing for customers
a The four key principles of the FISH philosophy
a Making them work in your job, team and company
a How they change the customera s experience
6 Advanced people skills
a The different types of difficult customer and how to deal with each one
a How to quickly a tune ina to these different types of customer, so that you can serve them more
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