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The Power of Animation: Learn Flash in Five Days on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...
Implementing a Windows 2003 Network Infrastructure - MCSE (70-291) on-line e-learning cbt (computer based) In this newly released coursed you will learn all you need to know about implementing a Windows 2003 server. This course is designed to teach you about Microsoft's new Windows 2003 server software. You will learn how to implement and set-up the server and complex software in a network environment. This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course  more...
Essential Spanish on-line e-learning cbt (computer based) ...il to help with any problems. The course is divided into five short acts, each containing a number of scenes in various authentic situations. Each scene contains a set of exercises with a short test to see how you are getting along. Each act deals with specific areas of everyday encounters: simple personal information; food and drink; shopping; asking directions; travel and accommodation.  more...
Speak Smart: - Oral Grammar on-line e-learning cbt (computer based) Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. Welcome to Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. This program  more...
Sales Management Strategies & Tactics on-line e-learning cbt (computer based) ...cGraw Hill, ISBN # 0-07-136434-X. The course consists of five sessions, each lasting a week. Each session will involve reading 45 to 50 pages of the ?Sales Management? book, in a week. The pages which are of more importance will be indicated in the weekly guideline to the students. The students will have to contribute to a discussion thread, on the topic of the week and also respond to a  more...
Professional Bar Management Mastery Level Certification on-line e-learning cbt (computer based) ...rate revenues. Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the skills to manage your bar like a professional. She will teach you the basics that will put you on the road to understanding the unique factors of the bar business. Kellie has been hired to train bar employees all over the Los Angeles area and also consults with bars and  more...
Project Management Concepts and Strategies on-line e-learning cbt (computer based) ...usses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. You may complete this course within a time span of your choosing. We recommend study commence and be completed within 90 days or less. The course may be accessed up to 1 year. Welcome to Project Management Series This series provides a detailed  more...
Professional Bar Management on-line e-learning cbt (computer based) ... professional, Kellie Nicholson has condensed over twenty-five years of experience into an informative class that will teach you how to manage any bar like a professional. Having been called upon by SELF Magazine and SqueezeOC Magazine for her expertise, Kellie has often been hired to train bar employees and also consults with bars and restaurants in many areas of the business. Upon successful  more...
Learn HTML All By Yourself- Advanced on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Learn the more advanced features of HTML. This course continues where our introductory course leaves off. Our introductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image  more...
Introduction to Classical Music on-line e-learning cbt (computer based)study at homecourseware ...n important part of their life. The class is divided into five weeks as outlined below. Although it is highly recommended that the student have access to a library of classical music tapes or CD`s, each week`s lesson will include listening examples (MIDI samples or links to Mp3 files). In addition to "grading" and comments at the end of the session, I will be available for e-mail communication  more...
Health Insurance Portability and Accountability Act Training on-line e-learning cbt (computer based) ... and Accountability Act training. We will be covering the five pieces of HIPAA legislation Transactions, Code Sets, Privacy, Security, and Unique Health Identifier. All users interacting with Health Information are required by federal law to have HIPAA training. Designed for everyone that deals with the healthcare industry, this course is targeted not only at Providers, Payers, Clearing  more...
Home Energy Fundamentals on-line e-learning cbt (computer based) ...lete the course sooner. Home Energy Fundamentals In this five-module online course, you will get an understanding of the fundamentals of energy before going on to receive a detailed primer on how your home uses energy and how to reduce your energy consumption and make your home more comfortable. Whether you are concerned with residential or small business applications, after this course you  more...
Five Quick Steps to Telecommuting on-line e-learning cbt (computer based)study at homecourseware ... or other remote location--for several days each week. In five information-packed chapters, this self-paced ebook course helps you plan your telework experience, set up your home office, educate your boss, and negotiate a telecommuting agreement. Evaluation worksheets, a library of web-based resources, and tips from successful telecommuters help you develop your telecommuting plan while  more...
Expert Certificate Course in Medical Terminology on-line e-learning cbt (computer based) ...first two 25-minute videos go hand-in-hand with the first five course booklets to introduce you to the basics of terminology. The remaining five 30-minute videos and workbooks walk you through specific body systems. By the time you have completed the course, you will have an impressive, basic medical vocabulary associated with a wide range of areas: medical specialties, diagnostic tests and  more...
Expert Certificate Course in Medical Transcription with Work Placement Program on-line e-learning cbt (computer based) ... students are able to complete the course in as little as five months. However, most students take one full year to finish their studies. The course is entirely self-directed; you may take as much time as you need. When will I receive my materials? Materials are shipped within 2 business days and typically arrive between 5 and 10 business days after shipment, depending on the location.  more...
Customer Service for Bars and Restaurants-Online on-line e-learning cbt (computer based) ...return of loyal customers. Nicholson has condensed twenty-five years of experience into a class that will create unity and harmony among staff. She will teach employees the importance of friendly and professional service. At the end of the course, you will be offered the opportunity to purchase an Official University Certificate for $39, though this is entirely optional. If you choose not to  more...
Crystal Reports XI on-line e-learning cbt (computer based) ... he has been in the IT business for the past eight years, five of those as a trainer/consultant. He has conducted numerous classes in Crystal Reports, from versions eight through 11 and has done a wide variety of consultations in Crystal Reports and other database tools, including Microsoft Access and SQL. FREQUENTLY ASKED QUESTIONS How long will it take me to complete the course? The amount of  more...
Customer Astonishment: The Commitment to World-Class Customer Care on-line e-learning cbt (computer based) ...with hundreds of leading organizations in 25 countries on five continents. Millions of individuals have benefited from his eye-opening, highly energizing keynotes and educational presentations. Early in the 1990s, he developed the concepts of Customer Astonishment that have helped to transform many organizations. His clients range from federal government agencies to Fortune 500 companies to  more...
Chinese Seasonal Approach to Health on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...beginning herbalist, this course will explain the Chinese Five Seasons, their corresponding organs, food suggestions and exercises for health maintenance. As you learn more about alternative health you will realize that there is more to good health than just taking herbs, vitamins, eating good food and exercising. There is a plan in nature that we must learn to follow - The Chinese call that  more...
Build Your Own BIZ(tm) Comprehensive Certificate Complete, Build Your Own BIZ(tm) package is a web-based resource of 17 comprehensive modules designed to help you work smarter, stay competitive, and make more money. You can complete your course of study sooner than the time period stated. You will have 1 year access to this course from the day of enrollment. Group discounts available. Build Your Own BIZ? Build Your Own BIZ? is a web-based  more...
Beyond Grant Writing and Approaching Viable Funding Sources with Success on-line e-learning cbt (computer based)study at homecourseware Many grants are developed and submitted to possible funding sources each year. Few are chosen for funding. This course will highlight the characteristics of a funded grant and a granting organization`s criteria for success. This self-directed course will guide the participant through the process of finding, applying and successfully engaging grant funding sources. The five (5) week course will  more...
Better Business Writing in One Week on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ident writing. This unique course includes one work-week (five days) of daily lessons, designed explicitly for business professionals. Students learn about grammar, clarity, precision, organization and style, then apply their knowledge to write better business letters, e-mails, memos and more. Practical lessons, examples and activities draw from real-world business situations that  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...wood bartender Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) ...Hollywood bartender Kellie Nicholson has condensed twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving clientele like Will from the Black-Eyes Peas, David Schwimmer, Jessica Simpson and Ashton Kutcher is only a small part of her extraordinary career. Her experience includes many years of management, which she uses to share what  more...
Accelerate your Business Growth--Instructor-Led on-line e-learning cbt (computer based) ...product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know what to do with it. Your job is to help him develop a "new product strategy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out  more...
Accelerate your Business Growth--Self-Directed on-line e-learning cbt (computer based) ...product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a local gym owner has a great idea for a new product but doesn`t know what to do with it. Your job is to help him develop a "new product strategy " that will get his product to the right customers and generate revenues. The steps to developing this strategy will be spread out  more...
Travel Careers Training Programs on-line e-learning cbt (computer based)study at homecourseware We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!  more...
From 123-CBT Computer Based Training
Understanding Your Target Customer s Business on-line e-learning cbt (computer based) Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales (TAS) approach--research. You'll gain an understanding of the benefits of good research and  more...
Advancing Service Expertise on-line e-learning cbt (computer based) ...five-star restaurant, or be doted on at a five star resort. But five star service extends beyond our personal entertainment. A certain degree of pampering is key to achieving customer loyalty, and this course shows us how to make "five star attitude" an integral part of our service commitment. These lessons are designed to foster awareness and new skills that deepen our customer service  more...
The EXCEL Acronym Instilling Service Excellence on-line e-learning cbt (computer based) ...ce, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can improve your service abilities. That's why E, for "Enlist Help", is the first concept in the EXCEL acronym. X is for X-Ray questions, developing the skills to "read" your customers by asking the right  more...
The Customer s Voice on-line e-learning cbt (computer based) ...r. How do customers judge our success? You'll explore the five key expectations dimensions, and you'll be able to assess your workplace in terms of meeting client needs. And you don't have to be James Bond to "gather intelligence" on your customers. By completing this course, you'll be able to master methods of compiling customer data and input. The final step in "hearing" your customer is  more...
Giving Feedback A Manager s Guide on-line e-learning cbt (computer based) The performance of your business depends upon the performance of every member of your staff. Thus a key skill for all who manage staff is the ability to provide candid, constructive feedback about performance. The purpose of this course is to enable you to enhance your skills in giving feedback. The course starts by exploring the nature of feedback, and it then develops a practical approach to the  more...
Getting the Most from Business Documents on-line e-learning cbt (computer based) How often have you or one of your colleagues stayed at work late to finish an important report or proposal to meet a deadline? Then two days later you receive a call from the intended recipient asking you where the report is. You faxed it over and it got lost in their fax room. Now you've missed the benefit of having met your deadline. This familiar scenario illustrates the importance of selecting  more...
Handling Conflict on-line e-learning cbt (computer based) ...d about other people's needs. This spectrum gives rise to five possible strategies for dealing with conflict. Whatever strategy you apply, some core techniques will make you more effective. These involve three main actions: confronting the conflict, communicating with the other party, and determining an acceptable outcome. Sometimes, the conflict in the workplace just surrounds you, even though  more...
Introduction to Project Process Groups and Initiating a Project on-line e-learning cbt (computer based) ...sses that must occur. These processes can be grouped into five Process Groups.The art of project management is to understand which processes are involved in which process group and how they are interdependent. In this course, learners will identify the five Process Groups--Initiating, Planning, Executing, Monitoring and Controlling, and Closing--outlined in the Project Management Body of  more...
Advanced Project Management - Project Management Maturity on-line e-learning cbt (computer based) In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity levels. You will also learn how to assess a department or organization's maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management.  more...
Six Sigma DMAIC Measuring the Process on-line e-learning cbt (computer based) Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...
CIW Internetworking Professional Part 5 IPv6 on-line e-learning cbt (computer based)cd rom ...five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and transitioning to IPv6. Finally, the course will also  more...
Oracle9i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given environment. • Define and maintain a  more...
Oracle9i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...ation: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo space, temporary segments, and indexes. Learn To  more...
Oracle9i Database Admin Create a Database on-line e-learning cbt (computer based)cd rom ...ministration: Create a Database course is the second in a five-part series covering the database administration strategies and procedures provided in Oracle9i. Participants learn about the concepts associated with storage structure components, management of rollback segments, temporary segments, and indexes. In addition, this course discusses how to create and maintain databases. The course  more...
Oracle9i Database Admin Manage an Instance on-line e-learning cbt (computer based)cd rom ...ministration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are performed by using OEM and the steps to  more...
BizTalk Server 2000 Part 5 Secruity Optimization on-line e-learning cbt (computer based)cd rom ...five part series that deals with the securing of the BizTalk Server 2000 environment and the configuring of servers and groups of servers and optimization of server group performance. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To • Identify Microsoft Windows 2000 and Microsoft SQL Server 2000 security features  more...
BizTalk Server 2000 Part 4 Components Solutions Troubleshooting on-line e-learning cbt (computer based)cd rom ...five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application of much of the material covered in the previous  more...
BizTalk Server 2000 Part 3 Monitoring Orchestration on-line e-learning cbt (computer based)cd rom ...five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key  more...
BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting on-line e-learning cbt (computer based)cd rom ...five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting learners with contexts of business  more...
BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 on-line e-learning cbt (computer based)cd rom ...five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation  more...
BizTalk Server 2000 Curriculum on-line e-learning cbt (computer based)cd rom ...ng BizTalk Document Tracking. This curriculum consists of five Skill Builder courses: Course 74310 Microsoft BizTalk Server 2000: Part 1 - Introduction to BizTalk Server 2000 Course 74311 Microsoft BizTalk Server 2000: Part 2 - Documents: Mapping, Managing, Submitting Course 74312 Microsoft BizTalk Server 2000: Part 3 - Monitoring and Orchestration Course 74313 Microsoft BizTalk Server 2000:  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify characteristics of operators. • Identify  more...
C Programming for the Microsoft NET Platform Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify characteristics of operators. • Identify  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a base class. • Identify the syntax for  more...
C Programming for the Microsoft NET Platform Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a base class. • Identify the syntax for  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object. • Identify  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object. • Identify  more...
C Programming for the Microsoft NET Platform Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that teaches statements and exceptions, methods and parameters, and arrays within the Microsoft C# programming language. The course introduces common statements and exception handling, as well as, how to use methods and parameters and how to create, initialize, and use arrays. Learn To • Identify characteristics of statements. • Identify the syntax used to  more...
C Programming for the Microsoft NET Platform Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify characteristics of an object. • Identify  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of the .NET Framework. • Identify  more...
C Programming for the Microsoft NET Platform Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of the .NET Framework. • Identify  more...
CIW E-Commerce Designer Part 5 Transaction Mgt on-line e-learning cbt (computer based)cd rom ...five part series. Students will learn both theoretical and practical instruction on E-Commerce transaction management. Subjects covered in this course include online catalogs, payments, and security. Learn To Identify usability features of a Web site. Match the main Site Manager components with their functions. Identify the guidelines for customizing a Web site. Identify the entities  more...
SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks on-line e-learning cbt (computer based)cd rom ...five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify guidelines for importing and  more...
SQL Server 2000 Design Implement Databases Part 4 Managing Indexes on-line e-learning cbt (computer based)cd rom ...five part series that will teach students how to work with SQL Server indexes. Students will learn how to plan for index creation, how to create and manage indexes, as well as learn how to optimize query performance and how to analyze queries. Learn To Identify the features of clustered indexes. Identify the features of nonclustered indexes. Retrieve information from the sysindexes  more...
SQL Server 2000 Design Implement Databases Part 3 Managing Objects on-line e-learning cbt (computer based)cd rom ...five part series that will teach students how to work with SQL Server data objects. Students will learn how to create and manage view, stored procedures, user-defined functions, and triggers. Learn To Identify the features of views. Identify the considerations for creating views. Create a view by using Transact-SQL. Match the different user-defined functions with their  more...
SQL Server 2000 Design Implement Databases Part 2 Managing Data on-line e-learning cbt (computer based)cd rom ...five part series that will teach students how to work with SQL Server data. Learn To Identify the SQL Server 2000 system-supplied data types. Add a user defined data type. Match the parts of a data row with their features. Identify characteristics of entity modeling. Identify features of attributes. Identify requirements for logical modeling. Identify the login authentication modes  more...
SQL Server 2000 Design Implement Databases Part 1 Intro to SQL Server on-line e-learning cbt (computer based)cd rom ...five part series that presents students with both theoretical and practical instruction in the areas of an overview to SQL Server, the Transact-SQL language, and SQL Server Databases. Learn To Identify the features and functions of SQL Server 2000. Match the components of the client-server communication process with their features. Identify the features and functions of SQL Server 2000  more...
SQL Server 2000 Database Admin Part 5 Maint SQL Server 2000 on-line e-learning cbt (computer based)cd rom ...five part series that deals with managing, monitoring, and troubleshooting SQL Server 2000. Learn To Identify guidelines for configuring SQL Server Agent. Identify guidelines for using SQLAgentMail and SQL Mail. Configure a Microsoft Outlook Exchange profile for your administrative account. Identify the goals of SQL Server 2000 monitoring. Identify guidelines for performance tuning.  more...
SQL Server 2000 Database Admin Part 3 Security Data Recovery on-line e-learning cbt (computer based)cd rom ...five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000. Learn To Identify how login accounts are processed. Identify the characteristics of the two authentication modes. Sequence the steps to implement an authentication mode. Identify the guidelines for preventing data loss. Match database  more...
SQL Server 2000 Database Admin Part 2 Manag Databases on-line e-learning cbt (computer based)cd rom ...five part series that will teach students how to plan for managing databases with SQL Server 2000. This course also includes both theoretical and practical instruction in the creation and management of objects. Learn To Identify the database option categories. Identify features of the tools used to view database properties. View database information by using SQL Server Enterprise  more...
SQL Server 2000 Database Admin Part 1 Install SQL Server 2000 on-line e-learning cbt (computer based)cd rom ...five part series that presents the students with both theoretical and practical instruction in the subject of installing SQL Server 2000. Learn To Identify the features and functions of SQL Server. Identify the components involved in the client-server communication process. Identify the steps in the client-server communication process. Identify the minimum hardware requirements for  more...
Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT) and the procedures for  more...
Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the components of Network Address Translation (NAT) and the procedures for  more...
Windows 2000 Network Infrastructure Admin --Part 4 Security on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify the benefits and  more...
Windows 2000 Network Infrastructure Admin --Part 4 Security on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to encrypt a file; add and remove a recovery agent; identify the benefits and  more...
Windows 2000 Network Infrastructure Admin --Part 3 IP Routing on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; install, configure,  more...
Windows 2000 Network Infrastructure Admin --Part 3 IP Routing on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to install and configure Windows 2000 network protocols; install, configure,  more...
Windows 2000 Network Infrastructure Admin --Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate  more...
Windows 2000 Network Infrastructure Admin --Part 2 Remote Access on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify the requirements for establishing a remote access connection; integrate  more...
Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure, manage, and monitor DHCP  more...
Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS on-line e-learning cbt (computer based)cd rom ...five-part series that will provide IT professionals with the knowledge and skills necessary to install, manage, monitor, configure, and troubleshoot DNS, DHCP, Remote Access, Network Protocols, IP Routing, and WINS in a Windows 2000 network infrastructure. At the completion of this course, students will learn to identify DHCP concepts; identify procedures to configure, manage, and monitor DHCP  more...
Windows 2000 Installation Config Admin --Part 6 Server Organization on-line e-learning cbt (computer based)cd rom ...dministration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the administrative strategies for a Windows 2000 network with the situations in which they are used. Identify the centralized network management activities that can be performed  more...
Windows 2000 Installation Config Admin --Part 6 Server Organization on-line e-learning cbt (computer based)cd rom ...dministration (Course Series 72410 - 72412) and the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Windows 2000 Network Duration: 1 - 2 Hour(s) Match the administrative strategies for a Windows 2000 network with the situations in which they are used. Identify the centralized network management activities that can be performed  more...
Windows 2000 Administration--Part 3 Computer Mgmt on-line e-learning cbt (computer based)cd rom ...ify the planning issues for Windows Backup. Identify the five backup types provided by Windows Backup. Identify the preliminary tasks involved in performing backup. Use the Backup Wizard to back up files. Identify the advanced settings in the Backup Wizard. Identify the guidelines for preparing to restore data. Restore a selection of files and folders using the Restore Wizard. Identify  more...
Windows 2000 Administration--Part 3 Computer Mgmt on-line e-learning cbt (computer based)cd rom ...ify the planning issues for Windows Backup. Identify the five backup types provided by Windows Backup. Identify the preliminary tasks involved in performing backup. Use the Backup Wizard to back up files. Identify the advanced settings in the Backup Wizard. Identify the guidelines for preparing to restore data. Restore a selection of files and folders using the Restore Wizard. Identify  more...
Designing Cisco Internetwork Solutions Part 3 on-line e-learning cbt (computer based)cd rom ...five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address structure. Distinguish  more...
Designing Cisco Internetwork Solutions Part 2 on-line e-learning cbt (computer based)cd rom ...five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of transmission media  more...
Designing for Cisco Internetwork Solutions Part 1 on-line e-learning cbt (computer based)cd rom ...five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and evaluating network  more...
Oracle8i Performance Tuning Managing Memory Disk I O on-line e-learning cbt (computer based)cd rom Course Overview This course is the second in a three-part Oracle8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log  more...
Oracle8i Database Admin Manage Security on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Understand the concept of  more...
Oracle8i Database Admin Manage Data Storage on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of  more...
Oracle8i Database Admin Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify the database storage structures and their  more...
Oracle8i Database Admin Create Databases on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Identify and create a database. Identify  more...
Oracle8i Database Admin Manage an Instance on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8i. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components.  more...
Lotus Domino R5 System Admin Part 6 Advanced Internet Mail Routing on-line e-learning cbt (computer based)cd rom ...or have equivalent knowledge and have completed the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Setting Up Internet Mail in Domino R5 Duration: 2 - 3 Hour(s) Identify the messaging features of a Domino mail system. Match the mail client types with their functioning. Sequence of steps in mail routing in a Domino mail system.  more...
Windows NT Server 4 0 Installation Configuration- Part 1 on-line e-learning cbt (computer based)cd rom ...ies (courses 71410, 71411, 71412 and 71413) and the first five courses in this series. T otal Learning Time 6 Hour(s) Course Contents Unit 1: Installing and Configuring the Server Duration: 2 Hour(s) Identify the minimum hardware requirements for installing Windows NT Server 4.0. Install the file system on a Windows NT Server 4.0. Configure a Windows NT Server 4.0 as a  more...
Oracle Form Builder R6 Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...60131). In addition, learners should have taken the first five parts of the Oracle Developer series: Oracle Developer: Forms Fundamentals (62211); Oracle Developer: Enhancing the User Interface (62212); Oracle Developer: Writing and Debugging Code (62213); Oracle Developer: Project Builder and Menu Modules (62214); and, Oracle Developer: Controlling the User Interface Programmatically (62215).  more...
Oracle8 Database Administration - Manage Security on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and tasks associated with managing security. L earn To: Define and maintain the security domains for users in a given environment. Define and maintain a named set of resources and password limits. Manage system and object  more...
Oracle8 Database Administration - Manage Data on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with tables. In addition, this course will teach users about maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. L earn To: Identify the characteristics of  more...
Oracle8 Database Administration - Manage Storage Structures on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn the concepts associated with storage structure components. In addition, this course will teach users how to create and maintain rollback segments, temporary segments and indexes. L earn To: Identify how storage structure components work.  more...
Oracle8 Database Administration - Create Databases on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts associated with storage structure components, managing rollback segments, temporary segments, and indexes. In addition, creating and maintaining databases will be covered. L earn To: Plan and create a database. Create the  more...
Oracle8 Database Administration - Manage an Instance on-line e-learning cbt (computer based)cd rom ...five-part series covering the database administration strategies and procedures provided in Oracle8. In this course, participants will learn about the concepts and procedures associated with Oracle architectural components, using the database administration tools, managing an Oracle instance, and using National Language Support. L earn To: Identify Oracle architectural components.  more...
Oracle Form Builder Including Reusable Oracle Components on-line e-learning cbt (computer based)cd rom ...13. In addition, participants should have taken the first five parts of the Oracle Form Builder series, courses 61211, 61212, 61213, 61214 and 61215. T otal Learning Time 7 - 8 Hour(s) Course Contents Unit 1: Additional Data Sources Duration: 2 Hour(s) Identify the types of data sources used for performing database operations on data blocks. Base a data block on a FROM  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and  more...
NetWare 5 Advanced Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover maintaining Novell Directory Services (NDS), NDS troubleshooting and repair, setting up remote access services, and other Novell services. L earn To: Maintain a consistent and  more...
Exchange Server 5 5 Design Implementation - Part 6 on-line e-learning cbt (computer based)cd rom ... Administration (Course Series 73361-73363) and the first five courses in the series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: Lotus Notes Connector Duration: 1 - 2 Hour(s) Match the processes created by the Connector for Lotus Notes service with their functions. Identify the property pages used to configure the Connector for Lotus Notes. Sequence the  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft SQL Server 7.0 data warehouse; and perform the  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the methods of aggregating and accessing data from relational data structures; identify the methods of data access from multidimensional data structures;  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to create a data warehouse database; perform the steps necessary to build and manage replication by using the Enterprise Manager; build a dimension and assign its  more...
SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the design characteristics of OLAP systems and Aggregate schemas; identify the data warehouse models; identify the Data Transformation Services (DTS)  more...
SQL Server 7 0 Designing Implementing Data Warehouses - Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the characteristics of different decision support systems and components and tools used in data warehousing; identify the different techniques for  more...
Visual C 6 0 Designing Implementing Distributed Applications - Part 1 on-line e-learning cbt (computer based)cd rom ... Visual C++. Participants should have completed the first five courses in this series. T otal Learning Time 6 - 8 Hour(s) Course Contents Unit 1: ActiveX Controls Duration: 1 - 2 Hour(s) Identify the features of an ActiveX control. Identify the advantages of creating ActiveX controls. Sequence the steps for creating an ActiveX control. Create ActiveX controls by using  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Create an ActiveX document project and its objects by using Visual Basic 6.0. Work with Active Server Pages (ASP) files, dynamic web pages, ASP objects and the IIS Application project. Configure DCOM on a client computer and on a server computer. Implement  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the ACID properties of an Microsoft Transaction Server (MTS) transaction. Build MTS components using various Visual Basic methods. Identify the different types of MTS errors and debug MTS components. Work with advanced client/server technologies.  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify features of SQL Server and select the data integrity to implement in a given situation. Use the ActiveX Data Object (ADO) types for establishing a connection, executing a command, navigating recordsets, modifying data and executing stored procedures.  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features, installation requirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface. Manage and deploy packages in MTS. Implement  more...
Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that will provide programmers with the basic skills to build three-tier client/server solutions. L earn To: Identify the features of the client/server architectures, Microsoft Enterprise Development Strategy, phases of the Microsoft Solutions Framework (MSF) process model and the services of the MSF Application model, and the Visual Studio 6 Enterprise Edition  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Optimize the  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Use external COM  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential integrity. L earn To: Use ActiveX Data  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the skills to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use class modules to define and create an instance of a component. Students will also be provided with the basic instruction on the ActiveX Controls feature of Visual Basic 6.0. L earn To: Create a  more...
Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will be introduced to the Visual Basic environment and its main options and characteristics. Students will also learn the strategy for Universal Data Access and the visual data access tools that make it easy for Visual  more...
Visual InterDev 6 0 Implementing Server Technologies on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the elements and views  more...
Visual InterDev 6 0 Implementing Server Technologies on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features and installation requirements of Microsoft Transaction Server (MTS) and the features of MTS components; Identify the elements and views of  more...
Visual InterDev 6 0 Accessing Remote Data on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of  more...
Visual InterDev 6 0 Accessing Remote Data on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to work with database records and identify the methods of managing recordset size; identify the components of Remote Data Services (RDS); identify the methods of  more...
Visual InterDev 6 0 Active Server Pages and Data Access on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web application; add a Data  more...
Visual InterDev 6 0 Active Server Pages and Data Access on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the features of Active Server Pages (ASP); create a server script and debug the server-side script; set permissions for a Web application; add a Data  more...
Visual InterDev 6 0 Building Web Sites and Pages on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to enhance  more...
Sales Skills Prospecting Addressing Needs on-line e-learning cbt (computer based)cd rom ...'s decision-making practices. List five points to remember about people's decision-making practices. Simulation Overview: In this simulation, you will meet with Jack Sullivan, one of Icon's Regional Sales Vice Presidents, to discuss the sales process. Through your questions, you will learn about the six basic steps of the  more...
Sales Skills Gaining Customer Commitment on-line e-learning cbt (computer based)cd rom ... success stories. Complete the five stages of negotiation. Audience Individuals who want to learn how to build relationships with customers and gain their commitment during a sales interaction. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...
Professional Selling Over the Phone Closing a Sale on-line e-learning cbt (computer based)cd rom ...Roger McAlister at Kopy Kat Printing to close the sale of five new commercial printers for a new store Kopy Kat is opening in two months. In previous conversations with Roger, you have sent him brochures, answered questions, and most recently, requested today a a s appointment. If you successfully follow the process for closing a sale, Roger will almost certainly commit to a purchase. Unit  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom ...you must address all questions and concerns and apply the five guidelines to making a strategic plan successful. Unit 2: Developing the Strategic Management Process (0.5 - 1 hour) Recognize the qualities of effective mission and vision statements. Identify issues to consider when setting goals and objectives. Discuss  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and  more...
NetWare 5 Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...
NetWare 5 Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print Services  more...
NetWare 5 Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Describe NetWare 5 file system security.  more...
NetWare 5 Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works.  more...
NetWare 5 Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...
NetWare 5 Advanced Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover upgrading to NetWare 5, the NetWare server, and the Server Console. L earn To: Identify the methods for upgrading to a NetWare 5 server. Identify the protocols for upgrading  more...
NetWare 5 Advanced Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by defining Novell Directory Services (NDS) printing  more...
NetWare 5 Advanced Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. L earn To: Back  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To:  more...
Oracle SQL Specifics Retrieving and Formatting Data on-line e-learning cbt (computer based)cd rom ... Identify three Relational Model concepts. Match the five database objects to their definitions. Identify features of Oracle's object relational database management system (ORDBMS), Oracle8. Identify how Oracle8 extends the capabilities of the Oracle7 server. Identify characteristics of object systems. Identify tasks performed by the Oracle DBMS. Unit 2: The Oracle SELECT Statement  more...
Oracle SQL Specifics Creating and Managing Database Objects on-line e-learning cbt (computer based)cd rom ...common datatypes used in the Oracle8 database. Match the five Oracle8 data integrity constraints with their descriptions. Identify the default constraint name generated by Oracle8. Use the CREATE TABLE statement to create a table with integrity constraints. Use the ALTER TABLE statement with the ADD clause to add a column to a table. Use the ALTER TABLE statement with the MODIFY clause to  more...
SQL Server 7 0 System Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the methods and attributes of SQL Server 7.0 replication. Identify and apply techniques for planning and setting up SQL Server 7.0 replication. Identify the procedures for replication maintenance. C ontent Emphasis  more...
SQL Server 7 0 - Implementing a Database - Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Identify the components of SQL Server 7.0. Identify the characteristics of Transact-SQL and its processing. Perform the skills to construct and manage databases. C ontent Emphasis Skills-Based A udience This course is designed  more...
SQL Server 7 0 - Implementing a Database - Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Implement data integrity. Create and maintain indexes. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0.  more...
SQL Server 7 0 System Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the main components of the SQL Server. Understand the properties of SQL Server Architecture, including the underlying technical details. Understand the components of SQL Server installation, including hardware and  more...
SQL Server 7 0 System Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Work with Microsoft SQL Server is and Work with Microsoft SQL Server 7.0, its architecture, security, and database structure. Understand the basics of SQL Server databases and how to create databases and other objects. Modify  more...
SQL Server 7 0 System Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Identify the concepts, interfaces and fixed roles involved in performing backups. Gain a working knowledge of database, transaction log and filegroup backups and perform these backups as a system administrator. Restore damaged or  more...
SQL Server 7 0 System Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Automate SQL Server 7.0 administrative tasks. Identify and use the SQL Server 7.0 tools for transferring and transforming data. Identify and use the tools for monitoring and maintaining SQL Server 7.0. C ontent Emphasis  more...
SQL Server 7 0 - Implementing a Database - Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Query multiple tables using Transact-SQL statements. Retrieve and modify data using advanced query techniques. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a  more...
SQL Server 7 0 - Implementing a Database - Part 4 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to to implement a database solution with Microsoft SQL Server 7.0. L earn To: Generate summary value and summary data as well as generate control break reports using aggregate functions. Define transactions and set transaction isolation levels. Identify the purpose and benefits of using views. C ontent Emphasis  more...
SQL Server 7 0 - Implementing a Database - Part 5 on-line e-learning cbt (computer based)cd rom ...five part series that will provide students with the knowledge to implement a database solution with Microsoft SQL Server 7.0. L earn To: Access data by using the Stored Procedure model. Access data using triggers. Set up a distributed environment to access, modify and manage remote data. C ontent Emphasis Skills-Based A udience This course is designed for IT  more...
Visual InterDev 6 0 Planning a Web Application on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to plan a Web site; analyze the planning guidelines and the performance and maintenance factors that need to be considered while developing a web application; and  more...
Visual InterDev 6 0 Building Web Sites and Pages on-line e-learning cbt (computer based)cd rom ...five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use the team development tools to enhance  more...
NetWare 5 Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Identify  more...
NetWare 5 Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Set up and configure network printing services by using Novell Distributed Print Services (NDPS).  more...
NetWare 5 Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Describe NetWare 5 file system security.  more...
NetWare 5 Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To: Distribute and manage applications by using Z.E.N. works.  more...
NetWare 5 Administration - Part 5 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560. L earn To:  more...
NetWare 5 Advanced Administration - Part 1 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover upgrading to NetWare 5, the NetWare server, and the Server Console. L earn To: Identify the methods for upgrading to a NetWare 5 server. Identify the protocols for upgrading to  more...
NetWare 5 Advanced Administration - Part 2 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization. L earn To: Set up network printing by defining Novell Directory Services (NDS) printing  more...
NetWare 5 Advanced Administration - Part 3 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure and administer a complex NetWare 5 network. This course will help participants learn Novell Network Backup and Restoration procedures, and how to use Domain Name System (DNS)/Dynamic Host Configuration Protocol (DHCP) services. L earn To: Back up  more...
NetWare 5 Advanced Administration - Part 4 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover installing and maintaining a Web server, installing and configuring a Novell File Transfer Protocol (FTP) server, and securing the Novell Directory Services (NDS) tree. L earn To:  more...
Oracle e-Business 11i System Admin Fundamentals 2 on-line e-learning cbt (computer based)cd rom ...five that teaches 11i System Administrators the concepts and fundamentals of their role. The first unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring. Learn To: Identify key features of concurrent processing.  more...
NetWare Service and Support Upgrade - Part 1 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards. L earn To: Identify service and support tasks. Identify  more...
NetWare Service and Support Upgrade - Part 2 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices. L earn To: Install, configure and troubleshoot  more...
NetWare Service and Support Upgrade - Part 3 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client. L earn To: Identify the six levels of the Redundant Array of Independent Disks (RAID).  more...
NetWare Service and Support Upgrade - Part 4 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing. L earn To: Set up NetWare Distributed Print Service  more...
NetWare Service and Support Upgrade - Part 5 on-line e-learning cbt (computer based)cd rom ...five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery. L earn To: Troubleshoot server-related abends, lockups and performance problems.  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating  more...
Windows 2000 Network--Designing Security Part 1 Sec Planning on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn the Windows 2000 security model and technologies to plan for a secure enterprise network, creating and analyzing a network security plan, planning secure and effective strategies for creating  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the  more...
Windows 2000 Network--Designing Security Part 2 Sec Local Network on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to secure files, folders, and printers in a network by using access permissions, create an EFS strategy, a backup plan, and an audit policy. Participants will also learn to identify the  more...
Windows 2000 Network--Designing Security Part 3 Sec Remote Access on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a  more...
Windows 2000 Network--Designing Security Part 3 Sec Remote Access on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to design security solutions for a Windows 2000 network and design a secure remote access security strategy for an enterprise network. L earn To: Design security solutions for a  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn  more...
Windows 2000 Network--Designing Security Part 4 Sec Internet Access on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how to address security issues encountered when the public is allowed to access their network and security issues encountered when public networks are accessed from their network. L earn  more...
Windows 2000 Network--Designing Security Part 5 Sec Access to Partners on-line e-learning cbt (computer based)cd rom ...five-part series of the Microsoft Windows 2000 Network - Designing Security curriculum which prepares participants for Microsoft Exam 70-220. This course provides participants with an opportunity to learn how electronic collaboration between business partners can be established without compromising security. L earn To: Design a strategy for implementing an authentication method and a  more...
Oracle e-Business 11i System Admin Fundamentals 1 on-line e-learning cbt (computer based)cd rom ...five that teaches 11i System Administrators the concepts and fundamentals of their role. The basics of managing application security are covered in the first unit: creating users, customizing responsibilities, and managing menus and forms. The second unit of the course covers the management of requests, request groups, and request sets. Learn To: Identify key aspects of application  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of  more...
XML Building XML-Based Web Applications Part 1 on-line e-learning cbt (computer based)cd rom ...five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the learner to a history of  more...
XML Building XML-Based Web Applications Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic  more...
XML Building XML-Based Web Applications Part 2 on-line e-learning cbt (computer based)cd rom ...five part series that presents an introduction to the treatment of validation technologies within XML. DTDs are covered, presenting detail on DTD elements and attributes and entities. XML Schemas are then introduced, emphasizing the advantages of schemas over DTDs and then covering data types and namespaces within XML Schemas. The course then covers the treatment of the generation of dynamic  more...
XML Building XML-Based Web Applications Part 3 on-line e-learning cbt (computer based)cd rom ...five part series that presents a detailed treatment of Styling within XML, concentrating on XSL. The evolution from CSS to XSL is covered in detail. XSL transformation mechanisms are dealt with, along with linking technologies, XML filtering and sorting, language constructs and creating new XML elements, and a coverage of XSLT. The course then covers treatment of Data Islands. The basic  more...
Balanced Scorecard Corporate Strategy on-line e-learning cbt (computer based)cd rom ... and Tools For Analysis (0.5 hours) Identify Porter's Five Forces used to analyze a company. Identify the factors to consider when performing a competitive analysis. Identify the components of a SWOT analysis. Identify the components of a growth/share matrix. Unit 3: Implementation and Pitfalls (1 hour) Identify critical factors for successful implementation of an  more...
Self Development Positively Influencing Others on-line e-learning cbt (computer based)cd rom ...ately to verbal attacks. Given five steps, work to empower another person. Audience Professionals who are want to learn how to use techniques to positively influence others. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours  more...
Windows XP Install Admin Curriculum on-line e-learning cbt (computer based)cd rom ...Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and Desktops, 72512 MS Win XP Installation and Administration Part 3: TCP/IP and NOS Environments, 72513 MS Win XP Installation and Administration  more...
Windows XP Install Admin Curriculum on-line e-learning cbt (computer based)cd rom ...Professional operating system. The curriculum consists of five Skill Builder courses. Courses 72510 MS Win XP Installation and Administration Part 1: Installation and Configuration, 72511 MS Win XP Installation and Administration Part 2: Networks and Desktops, 72512 MS Win XP Installation and Administration Part 3: TCP/IP and NOS Environments, 72513 MS Win XP Installation and Administration  more...
MS Win XP Install Admin Part 1 Install Config on-line e-learning cbt (computer based)cd rom ...five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware  more...
MS Win XP Install Admin Part 1 Install Config on-line e-learning cbt (computer based)cd rom ...five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and support new hardware  more...
MS Win XP Install Admin Part 2 Networks Desktops on-line e-learning cbt (computer based)cd rom ...five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers running Microsoft Windows XP  more...
MS Win XP Install Admin Part 2 Networks Desktops on-line e-learning cbt (computer based)cd rom ...five part series on the Microsoft Windows XP Installation and Administration curriculum. This course discusses how to troubleshoot the boot process, and the different stages of the boot process. It also covers system restore and Automated System Recovery process as a means of returning the computer to its previous state, and how to install and support computers running Microsoft Windows XP  more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments on-line e-learning cbt (computer based)cd rom ...five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users  more...
MS Win XP Install Admin Part 3 TCP IP NOS Environments on-line e-learning cbt (computer based)cd rom ...five part series on the Microsoft Windows XP Installation and Administration curriculum. It introduces the concepts behind TCP/IP, and teaches how to support TCP/IP on computers running Microsoft Windows XP Professional. The course also covers the TCP/IP name resolution process, and provides an introduction to installing and configuring Internet Information Server, and supporting remote users  more...
MS Win XP Install Admin Part 4 Remote Mobile Computing on-line e-learning cbt (computer based)cd rom ...five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile computing, power management and  more...
MS Win XP Install Admin Part 4 Remote Mobile Computing on-line e-learning cbt (computer based)cd rom ...five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile computing, power management and  more...
MS Win XP Install Admin Part 5 Disk File Mgt on-line e-learning cbt (computer based)cd rom ...five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS on computers running  more...
MS Win XP Install Admin Part 5 Disk File Mgt on-line e-learning cbt (computer based)cd rom ...five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS on computers running  more...
Windows 2000 Network Mgt Part 1 Windows 2000 Network on-line e-learning cbt (computer based)cd rom ...five part series of Microsoft Windows 2000 Network Management that introduces Active Directory. This course distinguishes between the physical and logical structure of Active Directory and also covers Active Directory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe Mode, the Recovery  more...
Windows 2000 Network Mgt Part 2 Resources Web Services on-line e-learning cbt (computer based)cd rom ...five part series that teaches shared network resources, including shared printers and shared folders. The course covers how to publish resources, configure permissions, and configure disk quotas. This course also teaches about Internet Information Services (IIS) configuration, including virtual directories, virtual servers, and configuring authentication for Web sites. Learn To: o Create  more...
Windows 2000 Network Mgt Part 3 Name Resolution on-line e-learning cbt (computer based)cd rom ...five part series that teaches Name Resolution and DNS. Topics covered include NetBIOS and host name resolution, name resolution for client computers, including WINS, and troubleshooting name resolution. Configuring and troubleshooting DNS, including DNS zones, dynamic updates, and DNS server maintenance are also covered. Learn To: o Identify characteristics of a Network Basic Input/Output  more...
Windows 2000 Network Mgt Part 4 Access Admin on-line e-learning cbt (computer based)cd rom ...five part series that teaches Remote Access and Delegating Administrative Control. Topics covered include configuring and troubleshooting remote access and virtual private network (VPN) connections. configuring terminal services and implementing Network Address Translation (NAT) and Internet Connection Sharing are also covered. Finally, the course teaches User and Group objects in Active  more...
Windows 2000 Network Mgt Part 5 Group Policy on-line e-learning cbt (computer based)cd rom ...five part series that covers implementing group policy, group policy and desktop management, and managing network security. Group Policy Object (GPO) operation, Group Inheritance, instruction about software deployment by using Group Policy, troubleshooting Group Policy problems, server monitoring methods, detecting security breaches, and auditing are also covered. Finally, the course will cover  more...
Commerce Server 2000 Design Implementation Curriculum on-line e-learning cbt (computer based)cd rom ... and Commerce Server Manager. This curriculum consists of five Skill Builder courses. Course 74116 MS Commerce Server 2000: Design and Imp. Part 1 - Intro, 74117 MS Commerce Server 2000: Design and Imp. Part 2 - Users, Objects and Catalogs, 74118 MS Commerce Server 2000: Design and Imp. Part 3 - Pipelines, 74119 MS Commerce Server 2000: Design and Imp. Part 4 - Ad Campaigns, Web Sites and  more...
Commerce Server 2000 Design Impl Part 1 Intro on-line e-learning cbt (computer based)cd rom ...five part series that covers Commerce Server 2000, focusing on business, functional, and integration requirements that need to be considered in preparation for its deployment. The course then covers Business to Consumer Web sites and fundamental elements of Commerce Server 2000, including installation, administration tools, site packaging, and Commerce Server Manager. Learn To: o Determine  more...
Commerce Server 2000 Design Impl Part 2 Users Objects Catalogs on-line e-learning cbt (computer based)cd rom ...five part series that covers the importance of user authentication and how to set up identification, authentication, and profiling systems for anonymous and registered users. The course also focuses on catalogs in a Commerce Server Web site, the tools used to create one, and the skills required to build Web pages to browse and search catalogs. Learn To: o Identify benefits of user  more...
Commerce Server 2000 Design Impl Part 3 Pipelines on-line e-learning cbt (computer based)cd rom ...five part series that focuses on pipelines and their use in running ad campaigns. It covers how to define and run a pipeline in Microsoft Commerce Server 2000, and how to create custom components - Scriptor and Compiled - that can be added to a pipeline. The course also covers the code used to implement campaigns built and designed by Commerce Server 2000. Learn To: o Identify features of a  more...
CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients on-line e-learning cbt (computer based)cd rom ...five part series that introduces the student to the CORBA framework, the Interface Definition Language and the building of CORBA clients. Topics covered include the role of the Object Management Group and each of the fundamental elements of the CORBA architecture, such as ORB, IDL, Object Adapters and CORBA Services, the IDL. The IDL constructs - modules, interfaces, attributes and operations  more...
CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security on-line e-learning cbt (computer based)cd rom ...five-part series that covers the building of CORBA servers, and advanced features such as Factory and callback objects, exceptions and DII, and CORBA security. The participant will learn how to use the IDL-to-Java compiler to generate server skeletons and how to implement CORBA objects using these skeletons. Server IDL skeletons, CORBA servers and naming services, and server invocation are  more...
CIW Enterprise Specialist Part 3 EJB Framework Session Beans on-line e-learning cbt (computer based)cd rom ...five-part series that covers software components, distributed architectures, and the technologies associated with the Java 2 Platform, Enterprise Edition. It provides an overview of the Enterprise JavaBean Framework and also covers the creation, deployment, and invocation of an Enterprise JavaBean. Topics covered include server-side component software, defining software components and  more...
CIW Enterprise Specialist Part 4 EJB Deployment EJB Clients Entity Beans on-line e-learning cbt (computer based)cd rom ...five part series that covers the Deployment Descriptor tool and EJB deployment, writing EJB clients, and entity beans. The course introduces the Deployment Descriptor, including the role it plays and the various responsibilities that the bean developer, assembler and deployer have in relation to it. The various resources that can be referenced in the Deployment Descriptor are covered, as well  more...
CIW Enterprise Specialist Part 5 CMP EJB Transactions Security on-line e-learning cbt (computer based)cd rom ...five part series that introduces the learner to CMP, EJB Transactions, and EJB Security. The course covers an introduction to CMP and discusses how the container performs data manipulation. The learner is introduced to the benefits and drawbacks of CMP, and learns how to implement an entity bean that uses CMP. It also covers transactions, defining them and their properties, the EJB  more...
CompTIA Linux 2004 Installation on-line e-learning cbt (computer based)cd rom ...age local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA/Linux+ certification exam. Learn To: Identify key aspects of Linux distributions. Identify characteristics of various Linux distributions. Identify  more...
Visual Basic NET-Web Based Development Curriculum on-line e-learning cbt (computer based)cd rom ...tions in Visual Basic.NET. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web  more...
Visual Basic NET-Web Based Development Curriculum on-line e-learning cbt (computer based)cd rom ...tions in Visual Basic.NET. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Web Development Part 1: Web Forms and Controls Microsoft Visual Basic.NET-Web Development Part 2: Code and Debugging Microsoft Visual Basic.NET-Web Development Part 3: Data Access Microsoft Visual Basic.NET-Web Development Part 4: XML Web Services Microsoft Visual Basic.NET-Web  more...
Visual Basic NET-Windows Development Curriculum on-line e-learning cbt (computer based)cd rom ...rms Applications sections. This curriculum consists of five Skill Builder courses: Microsoft Visual Basic.NET-Windows Part 1: Introduction to Windows Forms Microsoft Visual Basic.NET-Windows Part 2: Controls and Data Microsoft Visual Basic.NET-Windows Part 3: Programming Microsoft Visual Basic.NET-Windows Part 4: Reporting and Usability Microsoft Visual Basic.NET-Windows Part 5:  more...
Business Finance Risk Analysis on-line e-learning cbt (computer based)cd rom Business Finance: Risk Analysis offers the student an overview of the information required to identify, calculate, and assess both individual investments and investment portfolios. The program details types of risks associated with investments, gives equations used to calculate risk, and provides information about how to assess the results of the equations. Learn To •  more...
Budgeting Creating Analyzing a Budget on-line e-learning cbt (computer based)cd rom ...during the budgeting process. Learn To List the five purposes of budgeting. List the various types of budget. List the steps of the budgeting process. Identify the elements of a successful budget. Identify five methods for analyzing budget information. Identify guidelines to remember during the budgeting process. Audience Managers who want to gain advanced competency  more...
Emotional Intelligence Developing Emotional Intelligence Skills on-line e-learning cbt (computer based)cd rom ... Learn To Identify the five abilities of Emotional Intelligence. Identify the benefits of Emotional Intelligence at work. Apply guidelines that will enable you to be assertive. Apply the LISTEN process when providing constructive feedback. Follow the  more...
Grammar Skills Writing Effectively on-line e-learning cbt (computer based)cd rom ...turing a sentence. To identify five types of phrases. To identify features of clauses. To match sentence classes with their descriptions. To match subjects and verbs that agree with each other. To match plural-looking nouns that act as singular nouns with their  more...
Effective Presentations Planning a Presentation on-line e-learning cbt (computer based)cd rom In Effective Presentation: Planning a Presentation, you will learn how to determine realistic presentation objectives, how to analyze your audience, and how to use supporting materials effectively. In addition, you will learn how to organize your presentation clearly and successfully incorporate visual aids into your presentation. Learn To Identify the six common  more...
Effective Presentations Essentials of Persuasion on-line e-learning cbt (computer based)cd rom ... presenting a conclusion. Use five types of reasoning to persuade an audience. Audience Managers and employees who want to gain the knowledge and skills needed to give persuasive presentations. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs CEU credits: 0.30 CEUs Language Options UK  more...
Effective Presentations The Presentation Process on-line e-learning cbt (computer based)cd rom ... your fear of speaking. Apply five elements of nonverbal communication to improve your delivery. Apply three guidelines for using visual aids during your presentation. Apply four steps to properly answer a question during your presentation. Audience Managers and employees who want to gain the knowledge and  more...
Excellence in Service Working With Upset Customers on-line e-learning cbt (computer based)cd rom ...customers by learning how to calm them, how to follow the Five A process, and how to address abusive customers. Audience: This course is for employees and managers who want to learn the best methods for working with customers and exceeding their expectations. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: .2 CEUs Language Options: US  more...
Call Center Mgt Measuring Quality Performance on-line e-learning cbt (computer based)cd rom ...mage to your customers. Select the five factors that determine why customers hang up. Identify the steps of the customer resource management process. Choose methods for managing call volume. Apply methods for managing call volume. Identify guidelines for establishing and  more...
Call Center Mgt Managing Motivating Your Staff on-line e-learning cbt (computer based)cd rom ...ask of establishing a plan to reduce employee turnover by five percent over the next fiscal year. Currently, all call center employees receive formal technical skills training, but no soft skills training. In the first meeting, you will develop a plan to reduce turnover with Dean Kramer, the Director of Sales. Your next goal will be to establish a new training program for the call center. You  more...
Sexual Harassment Resolving Sexual Harassment Claims on-line e-learning cbt (computer based)cd rom ...ors with training. Follow the five steps for interviewing a complainant. Follow the six steps for interviewing an alleged harasser. Follow the four steps for interviewing a third party. Identify the elements investigators should consider when evaluating evidence.  more...
Recruiting Retention Staffing Your Organization on-line e-learning cbt (computer based)cd rom ...rocess. Learn To Use the five steps for creating a human resource plan. Avoid common mistakes when analyzing a job and creating a description. Identify the three steps of the recruiting process. Identify the five functions of effective recruitment advertising.  more...
Human Resource Law Americans With Disabilities Act on-line e-learning cbt (computer based)cd rom ...e covered by the ADA. Identify the five terms of ADA protection. Identify the three guidelines employers use to assess an employee's ability to perform a job. Identify the reasons that a candidate is qualified to perform a job. Simulation Overview: In this simulation, you will meet  more...
Strategic Decision Making Preparing to Make Decisions on-line e-learning cbt (computer based)cd rom ...rocess of reducing its number of suppliers. Icon a a s five-year contract with Detroit Auto is up for renewal in 18 months, and Icon needs to secure its business by increasing quality and assuring on-time delivery. You are meeting with the Plant a a s other Production Manager, Dean Kramer, and the Compensation Analyst, Robin Carlson, to begin deciding how to best motivate the front-line  more...
Essentials of Management Succeeding as a New Manager on-line e-learning cbt (computer based)cd rom ...eeting with employees. Follow five guidelines for earning respect from your employees. Respond appropriately to individuals who question your authority. Follow six guidelines that will help you communicate with your employees. Audience Individuals who want to learn how to effectively transition into their  more...
Essentials of Management Creating a Positive Workplace on-line e-learning cbt (computer based)cd rom ...Behavior (0.5 - 1 hour) List the five needs of every individual as stated in Maslow's Hierarchy of Needs. Differentiate among the three higher-level needs of every employee. Encourage positive interactions among employees. Provide opportunities for your employees to develop their skills.  more...
Essentials of Management Maintaining a Productive Workplace on-line e-learning cbt (computer based)cd rom ... improve productivity. Follow five guidelines for offering employees feedback. Brainstorm ideas for improving productivity. Provide proper support for employees to stay productive. Address common productivity issues. Audience Managers and employees who want to learn how to  more...
Facilitation Facilitating Challenging Situations on-line e-learning cbt (computer based)cd rom ...r healthy debates. Facilitate five types of difficult team members. Use a communication process to minimize interpersonal conflicts. Apply a process to handle team resistance. Perform an intervention using the facilitative process. Audience Managers who want to learn how to handle  more...
Correcting Performance Problems Identifying Performance Problems on-line e-learning cbt (computer based)cd rom ... recently he has had serious attendance problems, missing five days in the last month without giving notice and arriving late repeatedly. In the course of your meeting with David, you need to identify the cause of these problems. You should also identify the type of problem David is having and determine its severity. Unit 2: Identifying Achievement Problems (0.5 - 1 hour)  more...
Total Quality Management Principles on-line e-learning cbt (computer based)cd rom ...l and external customers. Identify five quality checkpoints for customer satisfaction. Recognize how to develop a customer needs map. Identify the four stages of team development. Identify ways to manage team conflict. Simulation Overview: In this simulation,  more...
Managing Performance Establishing a Peformance Plan on-line e-learning cbt (computer based)cd rom ...de positive feedback. Given a five-step process, provide constructive feedback. Coach your employees. Audience Managers and supervisors who want to understand the process for establishing a performance plan for their employees. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits PDU credits: 3 PDUs  more...
Managing Performance Overcoming Performance Appraisal Challenges on-line e-learning cbt (computer based)cd rom ...appraisal discussion. Given a five-step process, resolve conflict in an appraisal discussion. Follow general guidelines to ensure legal compliance when appraising performance. Audience Managers and supervisors who want to learn how to overcoming challenges when conducting performance appraisals. Deployment Options e-Learning  more...
Organizational Crisis Mgmt Managing a Crisis on-line e-learning cbt (computer based)cd rom ...risis. Identify the purposes of a five-minute audit. Identify the immediate concerns of an organization when a crisis occurs. Identify the tasks you should perform when a crisis arises. Identify guidelines for ensuring recovery from a crisis. Identify guidelines for  more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based)cd rom In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit  more...
Organizational Crisis Mgmt Resolving Crises in Organizations on-line e-learning cbt (computer based)cd rom ... To identify the elements of the five 'Cs' rule. To communicate in crisis aftermath. To communicate with employees. To communicate with the media. Audience This series is for senior managers, managers, communication specialists, and executives within any organization. Job titles can  more...
Project Management Essentials Planning a Project on-line e-learning cbt (computer based)cd rom ...on's Consumer Products and Services Division. Bernard has five years of experience as a Project Manager is known for his meticulous attention to details. He will ask you a series of questions designed to test your knowledge of both project activities and dependencies. This will enable you to make the appropriate decisions when planning your project. Unit 3: Analyzing the Project a a s  more...
Project Management Project Management Framework on-line e-learning cbt (computer based)cd rom ...ould be tied to an organization's strategic plan, and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally, you will learn the role of project management process groups in relation to the project life cycle. Learn To: Understand projects in  more...
Advanced Project Mgmt Project Management Maturity on-line e-learning cbt (computer based)cd rom ...and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To Identify how project management maturity levels relate to the project management  more...
Team Participation Team Communication on-line e-learning cbt (computer based)cd rom ...influence communication. Apply the five guidelines that foster a supportive communication environment Use the TRUST acronym when communicating. Simulation Overview: In this simulation, you will be meeting with Icon International's Regional Vice Presidents of Sales and the Customer Service Manager. You  more...
Virtual Team Mgmt Developing Virtual Teams on-line e-learning cbt (computer based)cd rom ...ers. Learn To Match the five types of virtual teams with their correct descriptions. Identify the three needs of a virtual team member. Identify three ways to develop a cohesive virtual team. Identify ways to determine if a virtual team member needs training.  more...
Virtual Team Mgmt Managing Virtual Team Relationships on-line e-learning cbt (computer based)cd rom ...s' expectations. Identify the five forms of technology that assist collaboration. Audience The target audience for this series is managers who are responsible for teams that include virtual members. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning  more...
Virtual Team Mgmt Coaching Virtual Team Members on-line e-learning cbt (computer based)cd rom ...r's performance. Sequence the five steps for addressing performance issues with virtual team members. Identify ways to facilitate the career development of virtual team members. Audience The target audience for this series is managers who are responsible for teams that include virtual members. Deployment Options e-Learning  more...
Project Teams Building a Project Team on-line e-learning cbt (computer based)cd rom ... Set team goals. Identify the five language characteristics listed in the TRUST acronym. Encourage better communication within your team. Audience Project managers, manager, and supervisors who are interested in learning more about how to build project teams. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE  more...
Cross-Functional Teams Cross-Functional Team Development on-line e-learning cbt (computer based)cd rom ...achieving team goals. Identify the five steps for creating a Gantt chart. Complete a Gantt chart. Identify the five steps for team decision making. Use the steps for team decision making to reach a consensus decision. Select possible challenges a team may encounter.  more...
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