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From Management Development Specialists, LLC
Performance Management
...rse runs 1 hour and 14 minutes and is available in Audio, Flash and PDF Manual versions. The Participant Materials include worksheets, Review Exercises with answer keys and guidance for developing an Action Plan.
Performance management is a phase of overall management that has been and continues to be misconstrued. It has a negative connotation because it is frequently associated with
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Performance Management Model
...rse runs 1 hour and 14 minutes and is available in Audio, Flash and PDF Manual versions. The Participant Materials include worksheets, Review Exercises with answer keys and guidance for developing an Action Plan.
Performance management is a phase of overall management that has been and continues to be misconstrued. It has a negative connotation because it is frequently associated with
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The ROAR Model of Process Improvement
...urse runs 1 hour and 8 minutes and is available in Audio, Flash and PDF Manual versions. The Participant Materials include worksheets, Review Exercises with answer keys and guidance for developing an Action Plan.
Typically we perform our functions as they have been historically performed in the tried-and-true ways. We may also be operating under the axiom, If it aina t broke, dona
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Superior Sales Strategies S3
...es and Negotiation Skills.
The course is available in Flash and PDF Manual versions (254 pages) and can be used as individual training content for self development or by a sales trainers or facilitators in a group training environment. The package also comes complete with Participant Materials and PowerPoint Presentations for each of the eight sections. The Participant Materials include
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Change Management
The Change Management Course is available in Audio and Flash (1 Hr. 30 Mins.) with Participant Materials. The PDF Manual version includes ready to import PowerPoint and Participant Materials. Participant materials include worksheets, Learning Review Exercises with answer keys and guidance for developing an Action Plan. One of the first activities you will complete is the Change Practice Checklist.
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Communication Skills
The Communication skills training course includes oral, written and presentation skills and is available in Audio and Flash (2 Hrs. 11 Mins.) with Participant Materials. The PDF Manual version includes ready to import PowerPoint and Participant Materials. Participant materials include worksheets, Learning Review Exercises with answer keys and guidance for developing an Action Plan.
This course
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Time Management
The Time Management course is a Flash presentation (1Hr. and 17Mins.) The PDF Manual version includes a ready to import PowerPoint presentation and Participant Materials. The course examines numerous time guzzlers and offers techniques to help you regain control of your most precious commodity, time. You must be master of your time to achieve your goals. The Participant Materials include
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The PRIDE System of Customer Service
...as of the PRIDE System. The course is available in Audio, Flash and PDF Manual versions with Participant Materials includes worksheets, Review Exercises with answer keys and help in developing an Action Plan. The course runs 1 hour, 8 minutes.
The Merriman-Webster dictionary and the Encyclopedia Britannica define a customer as one who purchases a commodity or service or those who purchases
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From The Virtual Training Company
Keynote
Apple Keynote provides a simple set of tools for creating powerful slide show presentations. Organize and format your slides easily and effectively. Illustrate your information with your own images, or those created with Photoshop Elements. Even broadcast your presentations via QuickTime, or with a PDF file for the Internet. Virtual Training Company author Mario Leone shows you how to utilize this
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