Instructor Led Focus Training Classes in United States
From Simons-White & Associates, Inc.
Beyond Customer Satisfaction To Customer Value




...t a personal Vision Statement that will ensure a customer focus
Create a model to identify internal and external customer & supplier requirements
Discuss measurements to define and improve current customer satisfaction levels
Understand the importance of customer responsiveness
Create a personal plan for moving from customer satisfaction to customer value
Who Should attend This
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Implementing Statistical Process Control


Session Information
Session Date: July 31, 2008
Start time: 10:00 am EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Implementing Statistical Process Control
This seminar is designed for individuals who already have knowledge of basic statistical principles and statistical
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Measurement System Analysis MSA


Session Date: August 7, 2008
Start time: 10:00 am EDT
Duration: 2.5 hours
Session Fee: $250 per participant
Presenter: Norma S. Simons
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Measurement System Analysis
This seminar presents the basic concepts related to reducing measurement variability. Participants will learn the basic components that impact measurement system
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Quality Function Deployment (QFD)





...y paradigm shifts from conformance to specifications to a focus on customer satisfaction. The end product is designed and manufactured in accordance with the needs of the market instead of internal requirements of the company. The course is designed to give the participant a general understanding of QFD.
Who Should Purchase This Course:
Design and Process Engineers, Quality Engineers,
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From Learning Technologies, Inc.
Sales Success



...focused sales skills that helps identify customer's needs and develop powerful solutions. We explore the selling cycle, how to match your style to your customer, and how to enhance basic communication skills (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct
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Meeting Effectiveness



... in today's business. Our meeting effectiveness programs focus on what to do before, during and after a meeting to minimize time and maximize effectiveness. We also explore what roles need to be filled, and how to manage difficult people in meetings (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By
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Cross Gender Communication



...focus on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an
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Problem Solving and Decision Making



...focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills
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Presentation Skills



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Writing Effectiveness



...focus on how people can present information in a clear and concise manner. We cover everything form critical grammar and composition mistakes to how to better address the needs of the audience (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application,
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Managing Across Generations



...an issue for people in today s workforce. These sessions focus on how to better understand the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills
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Learning Technologies Consulting Services



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Change Management



...focuses on how to increase resiliency, better manage transitions, and deal with imposed change. We frequently use one of several change style assessments to give participants insight into how they can better manage change and more effectively leverage their personal style (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate
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Effective Performance and Employee Management



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Steps to Effective Delegation



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Conflict Management



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Developing a Successful Sales Team



...hing, managing sales people is another. Sales management focuses on how to manage sales people who are often remotely located. It also explores how to maximize individual and team potential while keeping communication open (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts,
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Essential Communication and Listening Skills for an Effective Workplace



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Effective Coaching Skills



... process, not something you do just once a year. Here we focus on specific skills needed to be an effective manager or coach. We also explore a specific step-by step coaching process to help you maximize your coaching effectiveness (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and
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Understanding and Managing Diversity



...ical to success in today s world. Our diversity programs focus on appreciating differences and better understanding different cultures. We also explore how to benefit from diversity rather than allowing it to build walls (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts,
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Interviewing Skills



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Giving and Receiving Feedback



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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Essential Listening Skills



... not come naturally. In our listening skills programs we focus on assessing how well you listen, different listening tips and techniques, and what non-verbals can tell you (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an
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Classroom Sessions, Workshops, and Assessments



...c results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your unique set of needs, and can incorporate any number of
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From Business Industrial Network
Troubleshooting with the Allen Bradley PLC and RSLogix

...for the PLC5, SLC500 and Micrologix PLC using RSLogix. We focus on real-world knowledge you will use to reduce downtime while working with the PLCs.
Please note, these workshops are based on the same on-site training delivered which has qualified under the Federal Program - Workforce Investment Act of 1998 and most state reimbursement programs.
We have trained Fortune 500 companies and
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Practical Process Control Training Workshop - PID Control

After great success in St. Louis, this PID Troubleshooting 2 day course
"Practical Process Control" is now being offered as one of our
Atlanta industrial manufacturing seminars. Your process control manager should
send at least two engineers to the Atlanta training, as this PID training is
second to none in the process control industry.
SEMINAR/WORKSHOP DATE: Jul. 19-20, 2007
This Atlanta
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Extended Hands-On PLC Training Seminar

...for the PLC5, SLC500 and Micrologix PLC using RSLogix. We focus on real-world knowledge you will use to reduce downtime while working with the PLCs.
Please note, these workshops are based on the same on-site training delivered which has qualified under the Federal Program - Workforce Investment Act of 1998 and most state reimbursement programs.
We have trained Fortune 500 companies and
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From 4 Hour Training
Goal Setting and Time Management
For managers who are limited on time and need to learn to manage their time & get things done.
This 4 Hour highly interactive workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress.
Managers will learn how to:
Prioritize
Single out the "important"
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Time Management & Goal Setting
For managers who are
limited on time and need to
learn to manage their time & get things done
This 4 Hour workshop provides participants with the practical step-by-step essentials and tools that will result in good sound decisions regarding time for efficient task completion and less stress.
In 4 hours your managers will learn how to:
Prioritize
Single out the "important"
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Leading Effective Meetings



In this 4 Hour workshop provides participants with the practical step-by-step essentials, approaches, and tools that will result in fulfilling meeting goals efficiently. This highly interactive workshop covers how to have fewer meetings and get better results. Participants will learn specific easy-to-use tools for creating a more directed focus in meetings.
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From Technology Ed
Software Testing




...Test Maturity Model. Some of the methods illustrated will focus on effective test planning, test case design and review, understanding the manual test techniques, defect management, etc.
Course Outcome
After completing Foundation of Software Testing, students will be equipped with a basic understanding of the following:
Testing Maturity Model Levels
Fundamental activities associated with
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From Pyramind
Music & Audio Production Night Certificate


Welcome to Pyramind's Music & Audio Production Night Certificate Program!
Pyramind s Music & Audio Production Night Certificate Program offers the best of both worlds easy to schedule night classes in an easy-to-digest format. These 10 powerful audio and music production classes are delivered over 6 months, making the time commitment easy only 3 nights a week! The curriculum covers the
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Digital Sound Producer - Interactive Audio


...P-I provides high-level training for students who want to focus their career on game audio and sound for picture. The DSP-I provides many manufacturer certifications, including Digidesigna s Pro Tools Operator, Applea s Logic Studio Level 1 and 2, and Final Cut Pro Studio and WAVES Certification A. The training gained through the DSP-I prepares graduates for audio careers in Game Audio and
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From Honig IdeaGuides
Finding the Solution Problem Solving and Decision Making





Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
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Leading Effective Meetings



...o...
Use simple tools for creating a more directed focus in meetings.
Make their meetings more productive - get things done in half the time.
Make meetings more interesting, engaging and worthwhile for everyone.
Become liberated from the drain and drudgery of meetings.
Get meetings to start and end on time...and on a good note.
Ensure that each meeting ends with
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From The Recording Arts Center
Pro Tools 310P




...focuses on the advanced operation of Pro Tools in a professional post production environment. This course offers technical insights into both Pro Tools hardware and software.
Prerequisites:
Prior to taking the Pro Tools Post Expert certification exam, students must have successfully completed the above 200-series courses and acquired Pro Tools Post Operator certification.
What You Will
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Pro Tools 310M




...focuses on the advanced operation of Pro Tools in a professional music production environment. This course offers technical insights into both Pro Tools hardware and software.
Prerequisites:
Prior to taking the Pro Tools Music Expert certification exam, students must have successfully completed the above 200-series courses and acquired Pro Tools Music Operator certification.
What You Will
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From Sonic Training
Xml Document Design (xml, Xhtml, Xsl, Xpath, Xlink, Xslt)
...tyling to XML documents in a series of hands-on labs that focus on the development of coding conventions and compliance with the rules for well-formed XML.
What's in XML Document Design: Student Guide:
XML Document Design is an 18-hour, instructor lead course which teaches students how to create intelligent structured documents using the Extensible Markup Language (XML). Students will study
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From Pierson Requirements Group
Business Requirements Gathering and Writing Seminar using JAD Use Cases and UML


...focuses on implementing the JAD requirements
gathering process, writing requirements and how to be an
effective facilitator. These are all required skills for the Business Analyst. The workshop provides an understanding of the project life cycle using Use Cases and UML and how to incorporate them into a repeatable process at your rganization. The seminar teaches the student how to build UML
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Practical Project Management
...eeded to manage projects for IT initiatives.
The seminar focus is on how to:
- Be an effective project manager and what skills are required
- Define the project vision and scope
- Conduct the software selection process
- Create and manage an effective project plan
- Assess and manage project risks
- Create and manage an effective project budget
- Build and manage an effective team
-
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Introduction to Project Management
... scope and plan projects for IT initiatives.
The seminar focus is on:
- Learning the basic concepts for project management best
practices and how to apply them to your companya s projects
- Understanding of the project scoping process, how to identify
and mitigate risk and how to conduct an effective project kickoff
- Learning how to identify and plan project tasks using collaborative
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Object-Oriented Analysis and Design using UML
...-Oriented analysis and design
deliverables.
The seminar focus is:
- OOAD diagramming techniques using UML
- Practical experience in building models for OO Analysis and
Design
- How to use the deliverables in the Detailed Design Phase
- Simulate the project life cycle in a repeatable process using the UML diagrams
Each student receives a seminar handbook, with real life examples,
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Testing for Quality Assurance


... and System Test Phases for IT
initiatives.
The seminar focus is on:
- How to be an effective tester and what to look for when testing
- Inspection process and quality checking requirements documents
- How to write an effective Integration and System Test Approach
- How to use the Requirements and System Specifications
Documents and Build Plan inputs for creating the test design
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Use Acceptance Testing


...itate user sign off of the acceptance phase.
The seminar focus is on:
- Where UAT fits into the project life cycle
- Practice in writing and quality checking requirements
documents and use cases
- Identifying the project risks and deciding what to test
- Determining which techniques, UAT test scenarios and
resources to use in the UAT Test Plan
- Writing Test scenarios
- Testing and
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Facilitated Session Leader
...ues. The types of sessions will depend on the area of the focus the facilitator needs.
The seminar focus is:
- Facilitation tips and techniques to be a successful facilitator
- Practical experience and practice in facilitating with feedback
from the instructor
- Practice techniques for handling difficult groups and common
people problems
- Enhancing your skills as a facilitator
-
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Business Analysis using Process and Data Modeling
...focuses on the concepts of process and data
modeling skills and how to conduct effective modeling meetings
and focus groups using these techniques. The workshop is
designed to provide each participant with practical exercises for creating and interpreting process models and logical data models used for project scoping, requirements gathering, analysis and design specifically focusing on
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Learning Use Cases UML and JAD Techniques
...ses and the Unified Modeling Language (UML).
The seminar focus is on how to:
- Write use cases and build requirements and design models using
the Unified Modeling Language
- Implement a repeatable process for project initiation, requirements definition, analysis and design
- Perform use case realization
The workshop teaches the Unified Modeling Language (UML) and
an understanding of
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Writing Effective Requirements
...focuses on how to write effective requirements using UML techniques and use cases. The workshop provides training and exercises in writing project scope, requirements and system requirements (functional and nonfunctional requirements) definitions. The Writing Requirements That Work Seminar focuses on UML diagramming techniques and industry standards and best practices for writing techniques
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JAD Facilitation Requirements Gathering using an RAD Iterative Approach
...t-oriented application development projects.
The seminar focus is on how to:
- Plan and prepare for your JAD sessions
- Understand a best practice repeatable process using use cases
and UML techniques and how it aligns with the development
lifecycle
- Be an effective JAD facilitator and conduct productive meetings
- Build object-oriented business and design models for better
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From R&D Technologies, Inc.
SolidWorks Routed Systems: Electrical and Harnessing



Teaches the student how to develop electrical routes and wire harnesses using SolidWorks Routed Systems
Solidworks Routing Will Be Held in Two 1-Day Segments
Segment 1: Focus on Electrical Harnessing/Cabling
Segment 2: Focus on Piping and Tubing
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SolidWorks Routed Systems: Piping and Tubing




SolidWorks Routing Training
Prerequisites: SolidWorks Essentials
Description: Routing explains how to create, edit and manage Piping Tubing and Electrical routes, from the critical routing components and their design requirements to the sub-assemblies that contain the routes. This segment will focus general SolidWorks Routing and on the piping and tubing elements of the curriculum.
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From Affinity IT Training, LLC
Oracle Database 11g Administration II
... beyond a basic understanding of their environment
and to focus attention on more advanced skills needed to effectively
configure, administer, monitor and tune the database within a
large-scale enterprise.
Audience:The primary target audience for this course is Oracle database administrators. Oracle web server and application server administrators, as well as others who must manage an embedded
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Oracle 9i Advanced PL SQL Programming
...focus on developing advanced PL/SQL programming skills.
Topics will include the built-in packages that come with Oracle, the creation of triggers
and advanced stored procedure features. The class will also cover
object-relational concepts, performance tuning and dynamic SQL. The Oracle9
release has greatly enhanced the features and functionality of PL/SQL.
Numerous exercises and labs will
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Intermediate Data Communications
...and Switching technologies are discussed in detail with a
focus on using Cisco devices to provide these services.
Optionally, students can
participate in a group project (2 day delivery)
where they will build a small network
from the ground up using
Enterprise level devices and technologies.
Duration and topic selection can be customized to reflect client needs.
Audience:Technical staff
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From Target Learning
Target Memory: A Seminar to Remember





Do you forget where you left your keys? Do you have trouble remembering names? Do you read an entire page then immediately forget what you just read? Do some memories seem inaccessible (i.e. "on the tip of your tongue" memories)? If so, join the club.
Very few adults can remember everything they see, hear or read. In fact, it's quite common to blame "age" as the culprit for forgetfulness.
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From Profit Consulting Co.
Ask an Expert with Michelle Bonn No Cost to Attend
...statistical analysis. Today, her passion and expertise is focused on international trade and manufacturing project management. She has applied her skills to help international companies streamline their manufacturing and business operations. She has worked with such diverse countries as Singapore, China, Cambodia, Mexico, New Zealand, Italy, Iceland and Scotland.
She is a certified Six Sigma
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Power of Goals
...ople don't set goals
* Complete the past
* The process of focus and attention
* Goal setting tips
* The language of powerful goal setting
* Strategy for what will likely stop you from achieving your goals
* How to set goals that inspire and motivate
* To embrace failure and disappointment rather than avoid it
* How to attract what you want
Each participant will receive a workbook, plus gain a
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Small Business Planning Tele Classes
...throughout the course.
Having a business plan provides focus for your business, your employees and you
Starting October 16th,Tuesday at 3pm
Central Time Zone
October 16th 3 - 4pm
October 23rd 3 - 4pm
October 30th 3 - 4pm
November 6th 3 - 4pm
Cost of course is $79
Current Coaching Clients are free
Space is limited
Reserve your space today
512-989-2230
Led by Alicia Marie
Alicia
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From Lumenbrite Training
Flash CS3: Video Development


Adobe Flash CS3: Video Development provides students the knowledge and hands-on practice they need to produce and deliver high-quality Flash Video over the internet using Flash Professional CS3. Topics include developing a rich media player using the new Flash Professional 8 pre-built components as well as ActionScript; using high-quality encoding techniques, including the new Flash Video codec
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From Profit Consulting Co.
High Performance Goal Setting ...a compelling alternative to traditional goal setting


...ople don t set goals
Complete past goals
The process of focus and attention
Goal setting tips
The language of goal setting
Strategy for what will likely stop you from achieving your goals
How to set goals that inspire and motivate
To embrace failure and disappointment rather than avoid it.
Each participant will receive a workbook
When & Where:
9:00am 12:30 pm
Friday, January 12th
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From EMS Consulting Group, Inc.
Kaizen Events: 5S, Visual Controls, and Mistake Proofing

...ples of process Kaizen. Process Kaizen events
are highly focused continuous improvement activities that can be used to launch
5-S, TPM, Set-up Reduction/Quick Changeover, and/or Cellular Flow implementation
projects. This course will teach you how to implement a kaizen activity
and will focus on the process kaizen tools of 5S, visual controls, and mistake
proofing (poka yoke).
The benefits
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From Profit Consulting Co.
High Performance Goal Setting ...a compelling alternative to traditional goal setting


...ople don t set goals
Complete past goals
The process of focus and attention
Goal setting tips
The language of goal setting
Strategy for what will likely stop you from achieving your goals
How to set goals that inspire and motivate
To embrace failure and disappointment rather than avoid it.
Each participant will receive a workbook
When & Where:
9:00am 12:30 pm
Friday, January 12th
more...
From Key Consulting
CAPM Certified Associate in Project Management Certification Review Course


This interactive course is built around Rita Mulcahy?s, 'CAPM Exam Prep' text, a
widely used CAPM certification training tool. While participant input is encouraged,
the focus of the course is kept on CAPM exam preparation, not on discussing the
merits or drawbacks of PMI?s philosophies or testing procedures. The course meets
the CAPM certification training requirement of 23 hours of formal
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PMP Project Management Professional Certification Review Course


This interactive course is built around Rita Mulcahy?s, 'PMP Exam Prep' text, a widely used PMP certification training tool. While participant input is encouraged, the focus of the course is kept on PMP exam preparation, not on discussing the merits or drawbacks of PMI?s philosophies or testing procedures. The course meets the PMP certification training requirement of 35 hours of formal training.
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From PowerSuasion Incorporated
The Writers Decisions featuring the PowerSuasion Assessment



... Also, when your readers do read your email, it must have focus, clarity, and brevity to make sure you get the results you want.
Designed for the busy leader and professional, this seminar focuses on writing strategies that you can use to make your emails, letters, and reports effective. In other words, getting the results you want.
Although grammar will be quickly reviewed, this course
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From System Technology Institute
Introduction to Scrum Agile Methods and the Rational Unified Process




...le Software Development Life Cycle for your organization. Focus is on Scrum and the Rational Unified Process.
Equally valuable to new team members, Scrum Masters, RUP practitioners, project managers and product managers, the course explains:
Agile process fundamentals
The iterative development approach
The application of Scrum
How Scrum and the Rational process support each other
An excellent
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From Key Consulting
Project Management Professional Certification Review



...raining tool. While participant input is encouraged, the focus of the course is kept on PMP exam preparation, not on discussing the merits or drawbacks of PMI s philosophies or testing procedures. The course meets the PMP certification training requirement of 35 hours of formal training.
* Format: Classroom. No computers required.
* Prerequisites: PMP certification experience
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From Organize it,
Time Flies. Organize it.

Are your employees needing help with time management? Is your company able to provide this type of training? Organize it, a division of Productivity Partners, Inc., has been providing on-site organizing and time management training for Fortune 500 companies since 1992. Our goal is to help the employee improve focus and job performance while reducing stress levels. The outcome for the organization
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Clear Your Desk. Clear Your Mind. Organize it. (r)

Are your employees asking nedign to get organized? Is your company able to provide this type of training? Organize it, a division of Productivity Partners, Inc., has been providing on-site organizing and time management training for Fortune 500 companies since 1992. Our goal is to improve employee focus and job performance while reducing stress levels. The outcome for the organization is increased
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Computer Clutter. Organize it.

Clutter on the desktop usually signifies clutter in the hard drive as well. If your employees are asking for help with hard drive information management, we can help. Organize it, Inc. has been providing on-site information and time management training for Fortune 500 companies since 1992. Our goal is to help the employee improve focus and job performance while reducing their stress levels. The
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From Taylor Performance Solutions, Inc.
Management and Supervisory Skills Workshop
What Will You Learn and How Will You Benefit?
How to set goals to be more productive
How to coach and train to maximize your staff's ability
How to gain time so you can focus on the business or the management of the department
How to increase employee retention to avoid unnecessary costs
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1 to 1 Professional Coaching - Sales, Presentations, Supervisory Skills

...ustrated in large training sessions because (1) you can't focus on your specific issues, or (2) because you wait all day for that one kernel of information that will help you or if (3) you get intimidated practicing in front of large groups...try 1 to 1 Professional Coaching. Our professional trainers/businesspeople can coach you on your process, your products, your employee issues and enable
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Building Business Relationships as a Community Banker
Increase market share by bringing in new business customers and increase "wallet share" with existing customers. This two day interactive workshop focuses on the skills, techniques and strategies that Community Bankers need to compete effectively. Participants focus on the specific issues facing them in their market and practice using their own "case studies". Every module is completed with an
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From Synergis Training Solutions, LLC
Using Customer Experience Paths to Maximize Sales


...ctions with customers only, as so many programs do, a CEP focus takes into account all aspects of the business.
CEP analysis recognizes that there is much more to the customera s experience than personal interaction with employees. Before a customer ever comes in contact with a business, for instance, they must first make the decision to do so. When a company focuses on optimizing
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From Launsby Consulting
Design of Experiments - Public Seminar


... we rely upon the computer to crunch the numbers while we focus on interpretation of key graphics and output tables). The following is what makes our session world class:
Our dynamic instructors will share their expertise in lively sessions filled with hands-on application that keeps interest levels high.
Our team has taught these approaches to over 10,000 people.
Thosands of successful
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From Fathom Corporate Training
SELLING BRAND VALUE


Does it feel like your brand is a "commodity" in a sea of competition?
Your brand is the mental and emotional "real estate" held in the minds and hearts of your customers. Communicating your TOTAL BRAND VALUE vs. PRICE alone to current and potential customers drastically improves your ability to compete in a saturated marketplace. When your firm s brand and its products and services are
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