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From Online Training Directory
Basics of Effective Selling on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...o take you from contact list through sales call and on to follow-up and referrals. There are tools for identifying the features and benefits of your product and service, doing a competitive analysis, and preparing your sales presentation. There are also practical tips on dealing with customers, handling objections, and using customer feedback to improve your own performance. IMPORTANT NOTE: more...
From Serebra Learning Corporation
Writing Skills : Sales Letters and Proposals on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Clear writing demonstrates clear thinking and in business writing can be one of the most powerful and persuasive tools for getting things done. This course focuses on helping you achieve results with written communication and on increasing your effectiveness in black and white. It will give you tips and hints for writing sales follow-up letters and proposals that meet the customer's needs and get more...
Planning Your Field Sales Approach on-line e-learning cbt (computer based) What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and more...
Call Center Telephone Sales on-line e-learning cbt (computer based) How many times have you attempted to get your point across over the phone, only for it to end up unsuccessful? Would you like to improve your conversational skills? When you take this course, you will learn how to save your and your customer's time. Learn which principles and techniques of selling, professional presentation approaches, and telemarketing laws apply to you. Using your time more...
Planning Effective Business Meetings on-line e-learning cbt (computer based) If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your more...
Key Stages in Coaching on-line e-learning cbt (computer based) Coaching has many uses in organizations, and the sequence of coaching activities is similar in all of them. This course will involve learners in the continuous process of discovery, goal setting, action planning, and follow-up that distinguishes coaching from other development methods. This course is for anyone in an organization who has a role in improving the performance of co-workers, keeping more...
mySAP CRM 3 0 Overview on-line e-learning cbt (computer based) The course mySAP CRM 3.0 Overview will introduce the trainee to Customer Relationship Management, and introduce him to the most important features of mySAP CRM 3.0. The trainee will be introduced to the procedure for creating a follow-up activity to an activity in the Customer Interaction Centre. The course is intended for those who need to acquire knowledge about Customer Relationship Management, more...
Correcting Performance Problems: Disciplining Employees on-line e-learning cbt (computer based) In Correcting Performance Problems: Disciplining Employees you will learn guidelines for conducting an effective disciplinary meeting and how to determine whether you have sufficient cause and evidence to discipline an employee. You will also learn how to prepare for disciplinary action and how to determine whether you need a witness present for a disciplinary meeting. In addition you will learn more...
From 123-CBT Computer Based Training
Outlook 2000 Proficient User on-line e-learning cbt (computer based)cd rom ...ld column headings in the table view. Flag a contact for follow-up. Track activities with contacts using the Contact Activities feature. Add an existing vCard to a message. Identify the built-in views in Contacts. Identify the customization options available for Contacts. Unit 2: Recording Tasks, Journals and Notes Duration: 2 - 3 Hour(s) Identify the elements of the Tasks more...
Outlook 2000 Fundamentals on-line e-learning cbt (computer based)cd rom ...d message using the Standard toolbar. Flag a message for follow-up using the Actions menu. Mark messages as read and unread. Sort messages using the column headings. Set AutoArchive options. Identify the built-in views to filter the list of messages using the View menu. Apply a filter to a list of messages using the Filter dialog box. Change the default viewing options using the Other more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom ... Ask closing questions. Follow-up with clients. Use three common closing techniques. Audience Individuals who want to learn appropriate approaches to closing sales. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning more...
Strategic Sales Gaining Access to the Executives on-line e-learning cbt (computer based)cd rom In Strategic Selling - Gaining Access to the Executive, you will learn how to understand an executive's goals and priorities, gather information about your prospect's needs, and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work more...
Outlook XP Proficient User on-line e-learning cbt (computer based)cd rom Course Overview This course teaches common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook. The course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes. Learn To • Plan a single meeting by inviting attendees and booking a resource. • Plan a recurring meeting. • Invite an more...
mySAP CRM 3 0 Overview on-line e-learning cbt (computer based)cd rom ...rainee will be introduced to the procedure for creating a follow-up activity to an activity in the Customer Interaction Centre. Learn To: o CRM and the mySAP CRM System. o Customer Relationship Management. o Example Scenarios from mySAP CRM. o mySAP CRM User Basics. o mySAP CRM Architecture. o mySAP CRM Applications. o Customer Interaction Centre. o Sales Component. o more...
Interviewing Skills Preparing for an Interview on-line e-learning cbt (computer based)cd rom In Interviewing Skills - Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations more...
Interviewing Skills Conducting an Interview on-line e-learning cbt (computer based)cd rom ...and turning down candidates and performing administrative follow-up tasks. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include business owners, executives, recruiters, team leaders, human resource staff, team leaders, new and experienced managers, and any individual responsible for more...
Goal Setting Goal Setting Tools for Managers on-line e-learning cbt (computer based)cd rom ...s and avoid any obstacles to goal setting. Unit 3: Goal Follow-up (1 - 2 hours) Sequence the steps for providing goal feedback. Follow the steps for providing goal feedback. Sequence the steps for helping employees and mentees set new goals after goal achievement. Apply the steps for helping more...
Correcting Performance Problems Disciplining Employees on-line e-learning cbt (computer based)cd rom ...performance, as well as steps to follow when conducting a follow-up meeting with an employee. Learn To Ask questions to determine whether there is sufficient cause to discipline an employee. Gather evidence to support your reason to discipline an employee. Apply guidelines that will enable you to conduct a more...
ISO 9001 2000 The Auditing Process on-line e-learning cbt (computer based)cd rom In ISO 9001:2000: The Auditing Process you learn about the fundamentals of the auditing process for ISO 9000: 2000. It explains the basic audit procedures and requirements as well as the importance of starting and closing the audit in the correct fashion. Learn To Identify features of a quality audit. Identify features of an audit more...
From JED New Media inc.
Cold Calling with Confidence on-line e-learning cbt (computer based) Brush up on successful methods for cold calling to market products or services. Learn effective techniques for landing that first appointment, turning rejection into a potential sale, and building strategies for maintaining contact over time. Whether you are a beginner in sales, or in need of a refresher, developing a wide array of skills and strategies helps build confidence throughout the sales more...
Fundraising Basics on-line e-learning cbt (computer based) Maximize the success of your fundraising campaign by implementing a proven management framework from planning, to launch, to wrap-up. Discover a host of tips and suggestions on improving your fundraising activities, compiling a tailored donor list and training your team. more...
From Referral Coach International
Unlimited Referrals Marketing System Web Based Training Program on-line e-learning cbt (computer based)study at homeself directede-book ...Follow-Up to Live Referral Training from RCI Learn The Unlimited Referrals Marketing System and Create a Continual Flow of New High-Quality Clients If you are a veteran producer, then you know the importance of leveraging your hard work. You have a base of loyal clients. You want them to refer you to as many top-level prospects as possible. This system shows you how to make that happen. If more...



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