Instructor Led For Today Training Classes

Support Professional The combination of providing resolution to technical problems while maintaining excellent customer service skills creates a unique challenge for today's support professionals. Customer satisfaction derives from effective communication as much as from obtaining a technical solution. The Support Professional course addresses this challenge. more...

The Nature of Management ...a position with managerial responsibilities is a big step for today s professionals. This course is designed for new managers, those considering going into management, and current managers who can benefit from brushing up on the basics of management. Focusing on practical training for managers and other professionals, this course emphasizes managerial tasks, responsibilities, and decision more...

Leadership Coaching and Mentoring Coaching skills for today s leaders Leadership lessons: moving ahead by learning from the past Leadership Skills through emotional intelligence. more...

Certificate in Applied Business Analysis Evenings Saturdays ...ately to your career. Our format is specifically designed for today s professional, who can t afford to take time away from an already crowded schedule. Our students come from many disciplines including information technology, health care, telecommunications, financial and retail services. They are motivated to contribute and to learn more every day. What s Unique About BUCEC s Certificate more...

Symptoms of Troubled Teams & What to do About It ...for today's businesses. On the one hand, specialized resources and a fast-paced environment often make teamwork necessary in order to compete. However, in reality teams can often be more inefficient, draining time and effort as hidden agendas and conflict derail performance. Identifying symptoms that your team is in trouble and not functioning at peak performance is critical to your more...

Technical Presentations For Today's Engineer ...For Today's Engineer-This course is designed for anyone involved with technical presentations. The technical presentation usually involves the use of more visual aids, especially graphs, charts, and statistical data. This course is designed to teach you how to better display your ideas to those who may not be familiar with your area of expertise. Graphical display techniques along with methods more...