Online Ford eLearning Training
From Serebra Learning Corporation
Apply the Theory: The Ford Motor Company Case Study


Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one
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The Automotive Industry Overview Version 2
...r manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational efficiency, and innovation, automotive companies are challenged to deliver higher value more efficiently than ever before. This dynamic automotive environment is also
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From 123-CBT Computer Based Training
Emotional Intelligence Developing Emotional Intelligence Skills

Emotional Intelligence: Developing Emotional Intelligence Skills gives the student an overview of the use of Emotional Intelligence in corporations and provides a process for applying Emotional Intelligence in everyday activities. The program covers how the process can be applied in various situations, including being assertive, providing and accepting feedback, building positive work
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Emotional Intelligence Emotional Intelligence for Executives

Emotional Intelligence: Emotional Intelligence for Executives gives the student an overview of emotions, explains the use of Emotional Intelligence from a leadership perspective, and provides a process for applying Emotional Intelligence in everyday interactions with employees. The program covers how the process can be applied in various situations, including motivating, resolving conflict, and
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Communicating w Difficult People Working with Difficult Employees

Communicating with Difficult People: Working with Difficult Employees offers the student an overview of the information required to identify, address, and discipline employees who display difficult behavior. The program details characteristics and sources of difficult behavior, effective techniques to prevent difficult behavior in the workplace, and proper communication methods to build better
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Business Ethics Organizational Ethics

... In this simulation, you will meet with Colleen Ford, Director of Customer Relations, Don Hamilton, Director of Shareholder Relations, and Carol Chung, Director of Employee Relations, to conduct an internal ethical audit of Icon's Computer Hardware and Software Division. As Vice President of Operations, you must work with Colleen, Don, and Carol to determine if the current code of
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Team Conflict Working in Diversified Teams

...n this simulation, you will meet with Patty Chen, Colleen Ford, and Ronald Spear. You are all Account Executives in Icon's Telecommunications Division, and you have been chosen to work on a team that will develop a proposal for a very large potential client, the Enson Corporation. Enson is looking for a video-conferencing system to install in their multiple branches around the world. The four
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Organizational Behavior The Organizational System

..., Product Development Manager of URTH Industries, Colleen Ford, Vice President of URTH Industries and Paul White, Icon's Chief Technology Officer. URTH Industries, a computer technology company, was recently acquired by Icon. Robin and Colleen, two URTH employees, are having difficulty adjusting to the change. With Paul a a s help, it is your task to explain Icon's structure to Robin and
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