Instructor Led Foundation Training in Egypt
Foundation Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Contacts Plus
Foundation of Customer Service Program
...program is a comprehensive program that provides a strong foundation of skills and knowledge to succeed in the customer service industry. We will highlight various knowledge areas which cover evolution of customer service, value of customer service, reasons and impacts of bad service, dimensions of quality customer service, quality service measures.
Key Learning Objective and Outcomes:
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Managing Employee Performance
...althy workforce. This two days workshop will give you the foundation to start building your safety culture.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
Develop useful techniques for setting and achieving goals.
Apply and interpret personality typing.
Use the results of personality typing to improve communication and team building.
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From Next Levels Consulting
ITIL V3 Service Design
...he ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90 minutes (120 minutes for non-native language)
Examination Type: computer/ paper based, multiple choice
Number of questions: 8
Pass mark: 70% (28 out of 40)
Schedule
Please contact us for an updated schedule
Evening / weekend sessions, or
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ITIL V3 Service Transition
...he ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90 minutes (120 minutes for non-native language)
Examination Type: computer/ paper based, multiple choice
Number of questions: 8
Pass mark: 70% (28 out of 40)
Schedule
Please contact us for an updated schedule
Evening / weekend sessions, or
more...
ITIL V3 Service Operation
...he ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90 minutes (120 minutes for non-native language)
Examination Type: computer/ paper based, multiple choice
Number of questions: 8
Pass mark: 70% (28 out of 40)
Schedule
Please contact us for an updated schedule
Evening / weekend sessions, or
more...
ITIL V3 CSI
...he ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90 minutes (120 minutes for non-native language)
Examination Type: computer/ paper based, multiple choice
Number of questions: 8
Pass mark: 70% (28 out of 40)
Schedule
Please contact us for an updated schedule
Evening / weekend sessions, or
more...
ITIL V3 MALC
...
Pre-requisites: ITIL
Candidates must already hold ITIL Foundation Certificate in IT Service Management (2 credits from the V3 Foundation or V2 Foundation plus Bridge Certificate) and have obtained a further 15 credits (a total of at least 17 credits) as a minimum from a balanced selection of ITIL Service Lifecycle or Service Capability qualifications.
Examination
Time: 90 minutes (120
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ITIL V3 Service Strategy
...he ITIL Expert is a prerequisite
Pre-requisites: ITIL V3 Foundation certificate or V2 Foundation + Bridge certificate
Examination
Time: 90 minutes (120 minutes for non-native language)
Examination Type: computer/ paper based, multiple choice, scenario-based with gradient scores
Number of questions: 8
Pass mark: 70% (28 out of 40)
Schedule
Please contact us for an updated schedule
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ITIL V3 Foundation
...IL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further guidance. At the end of this course, you will have gained knowledge and understanding in the following:
a Service Management as a practice (Comprehension)
a Service Lifecycle (Comprehension)
a Key Principles
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...IL ® practices for Service Management. The ITIL ® Foundation course is not intended to enable application of the ITIL ® practices for Service Management without further guidance. At the end of this course, you will have gained knowledge and understanding in the following:
a Service Management as a practice (Comprehension)
a Service Lifecycle (Comprehension)
a Key Principles
more...
From Developers for Training and Consultancy
Financial Risk Manager FRM
Developers for Training and Consultancy www. developers-egypt. com is proud to announce the second run of the Financial Risk Manager-FRM, accredited by Global Association of Risk Professionals (GARP), UK.
The international professional certificate FRM, emphasizes the body of knowledge required of a professional risk manager to cope with current and future risk management challenges.
FRM
more...
Developers for Training and Consultancy www. developers-egypt. com is proud to announce the second run of the Financial Risk Manager-FRM, accredited by Global Association of Risk Professionals (GARP), UK.
The international professional certificate FRM, emphasizes the body of knowledge required of a professional risk manager to cope with current and future risk management challenges.
FRM
more...
