Instructor Led Foundation Training in Dubai, UAE

International Data Center Authority IDCA Training Certification ... a leading class in Data Centers Advanced Infrastructural Foundations, Design, Development and Implementation. The courses include examination and certification and will cover building architecture, construction, power infrastructure, cooling infrastructure, physical security, telecom, EMS/ BMS, policies and procedures, standardization and much more based on TIA, ISO, UN and EU standards and  more...

Data Center Training Program ...SO, UN and EU standards and latest / best practices. The foundation of courses are based on principal international standards such as ANSI/ TIA-942, ANSI/ TIA-606, ITIL, NFPA 75-2001, American Society of Heating, Refrigerating and Air-Conditioning (ASHRAE), The Chartered Institution of Building Services Engineers (CIBSE), The Building Services Research and Information Association (BSRIA),  more...

ICMI Advance Agent Track - The Dynamic Contact Center ...undamental overview for novice agents that builds a solid foundation in the language and basic measurement of contact centers and the agenta ™s role in the success of the operation. Designed for contact center agents, or anyone new to the contact center world, who needs to quickly get up to speed on the everyday operations, communications and functions of the center, including: -  more...

ICMI Advance Agent Track - Managing Customer Contacts with Equality ...ercises, they will decide which performance standards are foundation standards and which are finesse standards and how to monitor for each. They will review sample performance standards before learning the elements that show how to monitor and coach for performance standards. Having determined performance standards, supervisors move on to the monitoring process, including why they should  more...

ICMI Supervisor Track - Monitoring and Coaching for Supervisors ...es, theya ™ll decide which performance standards are foundation standards and which are finesse standards and how to monitor for each. Theya ™ll review sample performance standards before learning the elements that show how to monitor and coach for performance standards. Having determined performance standards, supervisors move on to the monitoring process, including why they  more...

ICMI Management Track - Essential Skills and Knowledge ...ment Attend the ICMI flagship course and build a solid foundation for successful contact center management. You will learn breakthrough strategies and techniques you can apply for years to come to ensure extraordinary customer service and achieve your personal career goals. You will learn ways to - Create a planning culture - Meet service levels consistently - Forecast the workload  more...

Certified Penetration Testing Consultant ...ttacks, techniques, technologies and countermeasures than foundation Penetration Testing and Ethical Hacking courses such as CPTEngineer, CEH and OSPT. Participants of the CPTConsultant course will have the ability to complete laboratories in all of the following areas: Perform a penetration test and submit a deliverable report Capture and replay VoIP traffic Find and exploit databases  more...

Certified Penetration Testing Engineer ...ration Testing). Course Overview CPTEngineera ™s foundation is built firmly upon proven, hands-on, Penetration Testing methodologies utilized by our international group of vulnerability consultants. Mile2 trainers keep abreast of their field by practicing what they teach. They believe that, during training, an equal emphasis should be placed on both theoretical and real world  more...