Instructor Led Foundation Training in Berkshire, uk

Emotional Intelligence at Work Organisations of all sizes are increasingly recognising the key role that 'Emotional Intelligence' (EQ) has in the effectiveness of the organisation at all levels. Managers and team leaders are required to fulfil a much broader remit - not just to have technical or specialist expertise, but also to have a range of personal attributes and abilities; team members need to be able to co-operate and to  more...

P3O Foundation ...Foundation syllabus and to prepare delegates to take the Foundation exam on the last afternoon of the course. Prerequisites Individuals newly-appointed to portfolio, programme or project office roles or those wishing to gain formal qualifications after some support office experience. (Support offices may go by many names including Portfolio Office, Centre of Excellence, Enterprise or  more...

Microsoft Access 2003 Foundation Aims This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.  more...

Microsoft Access 2003 VBA Programming Aims This course will help students to become proficient database application developers by using the features of Microsoft Access and Visual Basic for Applications. Prerequisites Students wishing to attend this course should have completed foundation and advanced courses in Access or have equivalent practical experience. Specifically, students should be familiar with creating queries,  more...

Microsoft Access 2007 Foundation Aims This course is aimed at people who want to learn how to build a Microsoft Access database or to gain essential understanding of the construction and use of an existing database. Prerequisites Students who wish to attend this course need to be familiar with the use of a PC, keyboard and mouse. No previous experience of Access is required.  more...

ITIL v2-v3 Foundation Bridge Aims This one-day course is designed to help those delegates who currently hold an earlier version of the ITIL ® Foundation certificate to progress through the new ITIL ® Version 3 exam structure. This course is led by a qualified instructor, using lectures, discussions and mock examinations in preparation for the multiple-choice examination. Prerequisites Only existing holders of  more...

ITIL V3 Foundation ...Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple  more...

ITIL Operational Support and Analysis ... the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall business-focused Services  more...

ITIL Planning Protection and Optimisation ... the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework. Prerequisites The course is suitable for individuals who require a  more...

ITIL Service Capatibility Release Control and Validation ... the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services Framework.  more...

ITIL Service Offerings and Agreements ... the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework. Prerequisites The  more...

ITIL Continual Service Improvement ...uilds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Continual Service Improvement (CSI) and the management and control of the activities and techniques within the CSI stage. The course also looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL ® Service Lifecycle.  more...

ITIL Service Design ...uilds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at the concept of  more...

ITIL Service Strategy ...uilds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at the concept  more...

ITIL Service Transition ...uilds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Transition and the management and control of the activities and techniques within the Service Transition stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at the  more...

ITIL Service Operation ...uilds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Operation and the management and control of the activities and techniques within the Service Operation stage of the lifecycle; but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at the  more...

ITIL Managing Across the Lifecycle ... of v2 Practitioner and v3 units, including an ITIL ® Foundation Certificate in IT Service Management or v2 to v3 bridge equivalent. Professional Qualifications The course completes the of the ITIL ® Capability and Lifecycle qualification programmes, and leads to the ITIL ® Expert qualification. The examination will consist of a complex multiple choice, closed book paper,  more...

PRINCE2 Foundation Plus ...ew of PRINCE2 ® and prepares participants to take the Foundation Level examination. Participants attend the first three days of the Practitioner programme and study alongside Practitioner candidates. Participants will be provided with a copy of the PRINCE2 ® Manual and a pre-programme study pack prior to attending days 1 to 3 and will be expected to complete at least four hours of  more...

PRINCE2 Entry Level Foundation ... of PRINCE2 ® up to the standard of the PRINCE2 ® Foundation examination. Advice is available from our Project Specialists for those uncertain about attending this programme as their first interface with project management. This two-day non-residential programme covers the full syllabus of the PRINCE2 ® Foundation Examination and will enable participants to understand PRINCE2  more...

PRINCE2 Practitioner ...RINCE2 ® may lessen this time). Participants take the Foundation Examination at the end of day 3 and the fourth day is devoted to planning, preparing and practising for the Practitioner Examination. Day 5: After a break of approximately one week, participants will spend the morning doing final exam preparation and will take the Practitioner examination in the afternoon. This  more...

PRINCE2 Practitioner Upgrade ... exam and anyone who has taken WWPa ™s PRINCE2 ® Foundation Plus programme and now wishes to take their Practitioner exam. This intensive programme has been developed to progress those who have passed their Foundation examination to take or retake their Registered Practitioner examination. Participants will be provided with pre course study material and will be expected to complete  more...

MSP Foundation Aims This programme is aimed at managers who have recently been given a programme role, for programme support staff, for specialists contributing to a programme, and for senior executives directing a programme. Prerequisites There are no prerequisites for this course.  more...

MSP Practitioner Aims This programme is aimed at managers working towards a role with full-time responsibility within a programme environment. Prerequisites Delegates should have completed the MSP ® Foundation course.  more...

M_o_R Conversion Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites An M_o_R ® Foundation exam pass is a prerequisite for attending this event.  more...

M_o_R Foundation Aims This programme is aimed at managers and team members with specific responsibilities for corporate governance and the management of risk. It could also be useful for senior executives considering the implementation of structured risk management within their organisations.  more...

M_o_R Practitioner Aims This programme is aimed at managers with full-time responsibilities for corporate governance or charged with enhancing an organisationa ™s risk management culture. Prerequisites Delegates should have completed the M_o_R ® Foundation course.  more...

P3O Conversion Aims To cover the content of the P3O ® Practitioner syllabus and to prepare delegates to take the Practitioner exam at the end of the course. Prerequisites Individuals newly-appointed to leading portfolio, programme or project office roles or those wishing to gain formal qualifications after a period of support office experience. (Support offices may go by many names including Portfolio  more...

P3O Practitioner ...ractitioner syllabus and to prepare delegates to take the Foundation and Practitioner exams during the course. Prerequisites Individuals newly-appointed to leading portfolio, programme or project office roles or those wishing to gain formal qualifications after a period of support office experience. (Support offices may go by many names including Portfolio Office, Centre of Excellence,  more...

APMP - Association for Project Management Practitioner Qualification ...fication. The APMP Qualification is an intensive five-day foundation professional qualification awarded by the Association for Project Management (APM). It provides one of the very few internationally recognised qualifications in Project Management that are easily accessible. It tests knowledge of the basic principles as enshrined in the APMa ™s Body of Knowledge (BoK). The first 4 days  more...

Introduction to NLP ...n excellence, Neuro-Linguistic Programming (NLP) sets the foundation for persuasion and influence, quality life skills and practical business applications. Tapping into the language of the mind, NLP enables you to consistently achieve your specific and desired outcomes. An innovative technology, NLP organises information and perceptions in ways that bring about results once thought  more...

Successfully Managing People ...foundation for excellence in management This interactive and intensive programme provides first line managers with an ILM endorsed certificate whilst learning and putting into practice the fundamentals of management and leadership. The course in Successfully Managing People raises self awareness of delegate management skills, discusses the theory of successful management, leadership and team  more...

New Manager Programme ...foundation for excellence in management As someone new to management, you may have an idea of the kind of manager you would like to be. Perhaps you would like to model yourself on a manager you have had, who has mentored and inspired you. You too can become an influential manager, one who commands respect and co-operation, once you understand the dynamics involved in managing people.  more...