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Strategic Planning and Management


...foundation and global perspective around the concepts and tools used for Strategic Planning and Management.
In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making.
This course provides a strong
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How to Build And Maintain Rapport With Your Clients



...with student or parent with child, rapport skills are the foundation for successful communications. As we think of rapport being a degree of harmony that we have with someone, it takes on powerful dimensions in developing relationships. And when a person is responsive to you and your intentions, it could be related to your rapport skills. And whom do we respond to most favorably? People who are
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Introduction to Customer Relationship Management CRM -Part 1


DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.
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Using Databases
This in-depth course will concentrate on addressing the needs of library professionals using electronic databases.
Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze
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The Entrepreneurship Certificate in Marketing Mastery Program
...ation market today. This program gives you the systematic foundation that every successful business builder needs to succeed! You will amass more business knowledge in 8 weeks than most people accumulate after years of education and business experience. Each session includes working on a component of your business plan, practical hands-on learning techniques, peer interaction, and constructive
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Soft Skills Using MS Office Applications



...ts for each of these courses, and will be provided with a foundation on which to build their skills.
This course uses Microsoft PowerPoint, Word, and Outlook 2000 in order to teach the students presentation, business writing, and time management skills. The Presentation Skills course takes the student through the process of creating and delivering a successful presentation. The topic, audience
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Oracle 10g OCA
...oyers. Employers are looking for individuals with a solid foundation of skills needed for effective performance. Specialized Solutions?s course on Oracle 10g will provide the necessary knowledge base so you can begin building your foundation with Oracle 10g. An Oracle Certified Associate (OCA) demonstrates a solid foundation of skills for an apprentice or entry-level job role. By earning your
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Linux Complete Set
...administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
This course set will walk you through Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the popular text editor VI.
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Linux Operating System
...administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
Linux Course Description This course will walk you through the Linux installation and setup, including some of the more difficult topics like network settings and graphical interface configuration. Then you will learn the basics of using Linux and get into the
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CompTIA Security +
...aiton is recognized around the world as the benchmark for foundation-level security professionals.
This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job networking experience, with emphasis on security. The exam covers industry-wide topics, including
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Conducting Business in Latin America
...cts and services.
This course provides students with the foundation and insight they will need to successfully conduct business in the region and market themselves to U.S. businesses looking to grow into this fertile expanse. How successful business agreements and partnerships are accomplished in Latin America is knowledge not commonly found among U.S. businesses. Conducting Business in Latin
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Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition


... course is structured to provide the student with a solid foundation in the study of anatomy and terminology, as well as highly refined skills in grammar, spelling, proofreading and typing. In addition, students are provided with advanced techniques and practice in transcription to effectively meet all of the challenges in the medical transcription environment. Our advanced medical
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Build Your Own BIZ(tm) - Teamwork
This course will help you learn to build strong and effective workforce teams.You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation.
Build
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Basics Of Smart International Procurement
...t international procurement. And if you don?t have a good foundation, your international procurement efforts will have a higher probability of failing. But the good news is that the details of successful international procurement don?t have to be a mystery. The highly personal and interactive online course ?Basics of Smart International Procurement? will teach you the critical things every
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Adobe Photoshop CS4 Extended: Essentials
...business. Mastery of Adobe Photoshop CS4 requires a solid foundation in the fundamental tools and techniques used by the pros to create eye-popping effects, achieve stunning visuals. Total Training for Adobe Photoshop CS4 Extended: Essentials is intended for the beginner to intermediate user as a guide through comprehensive tutorials on color correction, layout techniques, special effects and
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Adobe Dreamweaver CS3: Essentials
Adobe Dreamweaver CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best
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Managing Your 401 k



Course description -- More and more companies are providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding
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Linux Operating System


Linux Operating System will get you started in the Linux world of networking and administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
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From 123-CBT Computer Based Training
Field Sales Foundations
...ucts and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales
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Field Sales Foundations
Integrating Change in Your Organization
The business world is constantly moving, so you can never rest on your laurels. For the change process to be effective, you must incorporate the changes that you have made and, at the same time, create structures and mechanisms that are flexible enough to allow ongoing change when necessary. To do this, you need to develop committed and flexible teams, and create an atmosphere that allows open and
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Introduction to Brand Management
There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,
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The Role of Critical Thinking in Organizations
...na, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate
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ITIL The Service Desk and Incident Management
Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction.The delivery and support of IT services
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ITIL Configuration and Release Management
Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The
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ITIL Service Level and Capacity Management
IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way.The delivery and support of IT services
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ITIL Problem and Change Management
Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve
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ITIL Financial and Security Management
IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to
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Corporate Culture Building the Service Foundation
...oes, "You can't create the cathedral before you build the foundation." That's why the first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get the basics
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Connecting and Communicating
Believe it or not, you are a born negotiator. Every day you deal with people in some way. Basically, negotiation is a means of getting what you want from others. Unfortunately, other people don't always respond in the way that you want them to and your desires may go unfulfilled. Have you ever found yourself in this situation, wondering what went wrong, why your appeal fell by the wayside? Dale
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Building NET 3 5 Applications with Visual Studio 2008
Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET
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Performing Quality Assurance and Control
... both Project Quality Management processes. It provides a foundation for executing the quality management plans for individual projects and creating continuous improvement of processes from one project to the next.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004.
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Oracle 11i Project Management and Projects Integration
To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books
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Oracle 11i Organization Period and Calendar Definitions in Oracle Projects
To recognize how Oracle Projects' multiple organization architecture, periods, and calendars are used for structuring and scheduling, and to implement them in an enterprise
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Oracle 11i Resource and Role Management
To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them
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Oracle 11i Oracle Projects Security Model and Page Layouts
To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information
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Oracle 11i Oracle Projects and Task Definition I
To define project setup options and project types to manage project structuring, resources, and workflow
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Oracle 11i Oracle Projects and Task Definition II
To recognize how projects are organized, and create and administer them
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Oracle 11i User-Defined Attributes Implementation Options and Utilization
To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources
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Oracle 11i Organization Forecasting and Integration
To use organization forecasting for project planning and administration, and integrate Oracle Projects with Oracle Sales and Oracle Advanced Product Catalog to manage sales and product lifecycles
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Launching Successful Virtual and On-site Teams
One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team
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Building a Firm Foundation
...oral-based interviewing process begins with laying a firm foundation for success. Before you bring a candidate in for the interview, much work must be done behind the scenes. This course will help you set the stage for success. You'll understand why hiring is the key to your organization's success, and you'll learn about the legalities of hiring. You'll explore various hiring options and the
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Introduction to Product Management
...ou'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways product management is changing, as well as the advantages and pitfalls of the field. You will also learn the skills common to successful product managers. Then you will investigate
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Principles of Internal Auditing
This course will take you to the heart of internal auditing, and provide you with a solid foundation of knowledge and skills. You will learn about the issues, applications, and management strategies relating to the internal audit. You will also learn techniques for taking corrective action and wrapping-up an audit.
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Implementing and Evaluating Self-directed Learning
...foundation for the Knowledge Age. Well-conceived implementation of self-directed learning is crucial for the success of learning organizations in the 21st century. In this course, you'll look at three major implementation schemes: distributed implementation, implementation through a learning center, and implementation through an intranet. Learn how to set up the systems, evaluate them, and
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Financial Statements
Organizations use financial statements to report their performance and their financial condition to investors and lenders. Managers--including non-financial managers--can use these statements to understand how the organization is doing: Are any changes needed? Can the organization improve? How quickly is the organization growing in comparison with its competitors? Are there any financial danger
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CIW E-Commerce Designer Part 4 Site Implementation

Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site implementation. The instruction can be divided into two main parts: Site Creation Methods and Site Development. Learn To Identify the features of independent online storefront creation
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CIW E-Commerce Designer Part 3 Site Usability

Course Overview The aim of this course is to help prepare students for the CIW: E-Commerce Designer exam. This course presents students with both theoretical and practical instruction on E-Commerce site usability. The instruction can be divided into three main parts: Site Usability, Consumer Service Methods, and Site Management. Learn To Identify the reasons for considering usability in
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CIW E-Commerce Designer Part 1 Foundations

...oretical and practical instruction on E-Commerce Designer foundations. The instruction can be divided into three main parts: E-Commerce Foundations, B2B Frameworks and Law and the Internet. Learn To Identify the factors that drive e-commerce. Identify the differences between e-commerce and traditional commerce. Identify the differences between the main e-commerce categories. Identify
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IBM DB2 Universal Database V6 1--Fundamentals

... administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To:
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IBM DB2 Universal Database V6 1--Fundamentals

... administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To:
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GroupWise 5 5 Admin Part 1--System Fundamentals

...the 3-part series, this course will give students a solid foundation in GroupWise 5.5 fundamentals. Students will be given a thorough overview of the GroupWise client and the fundamental components of the GroupWise system. Students will also be taught the skills and knowledge needed to properly plan and execute a GroupWise system installation and configuration. L earn To: Identify the
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Windows NT Server 4 0 Routing RAS - Part 3

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and configure the DHCP Relay Agent.
Describe the RRAS support
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Windows NT Server 4 0 Routing RAS - Part 2

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of OSPF and routing tables.
Configure and manage a single OSPF area.
Configure multiple OSPF areas and virtual links.
Configure OSPF for external routing.
C ontent Emphasis
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Windows NT Server 4 0 Routing RAS - Part 1

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of routing.
Identify the features of RRAS and the protocols supported by RRAS.
Identify the basic concepts of RIP and install RIP.
Configure RIP event logging and source filtering.
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Windows NT Server 4 0 Routing RAS - Part 4

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server.
Implement, test and troubleshoot DDR.
Identify the services suited and the steps for configuring RRAS in
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Windows NT Server 4 0 Routing RAS - Part 3

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Enable IP packet filtering and create IP packet filters for a Windows NT router.
Identify the role of DHCP Relay Agent in DHCP client configuration and configure the DHCP Relay Agent.
Describe the RRAS support
more...
Windows NT Server 4 0 Routing RAS - Part 2

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of OSPF and routing tables.
Configure and manage a single OSPF area.
Configure multiple OSPF areas and virtual links.
Configure OSPF for external routing.
C ontent Emphasis
more...
Windows NT Server 4 0 Routing RAS - Part 1

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the basic concepts of routing.
Identify the features of RRAS and the protocols supported by RRAS.
Identify the basic concepts of RIP and install RIP.
Configure RIP event logging and source filtering.
more...
Windows NT 4 0 Core Technologies Support - Part 3

...ows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft's 70-67 certification exam: Implementing and
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Windows NT 4 0 Core Technologies Support - Part 2

...ows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft's 70-67 certification exam: Implementing and
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Windows NT 4 0 Core Technologies Support - Part 1

...ows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0 which will enable the learners to successfully take Microsoft’s 70-67 certification exam: Implementing and
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Windows NT 4 0 Core Technologies Support Curriculum

...osoft Windows NT Server 4.0. This series will prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0. At the completion of this series, you will be able to: describe the Windows NT environment, its architecture and
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C Programming Curriculum

The C++ Programming Curriculum includes the following courses: C++ Foundation for Non-C Programmers - Part 1 C++ Foundation for Non-C Programmers - Part 2 C++ Programming - Part 1 C++ Programming - Part 2 C++ Programming - Part 3 C++ Programming - Part 4 To review individual course descriptions, please return to the previous page and select the desired title(s).
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C Programming - Part 1

...le a given C program by using the gcc compiler of the GNU Foundation. Match the lexical elements of C with their types. Identify the data type to be used in a given situation. Identify the valid names of variables in C. Identify the code to declare a constant or a variable based on the given situation. Identify valid expressions in C. Identify the result of implicit conversion in C in
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SAP R 3 Supply Chain Management

... other GUI environments in use at their location). A good foundation of knowledge of the logistic
correlation within the company. Knowledge regarding the possibilities of a standard ERP system (Enterprise Resource Planning). If possible, first practical experiences within sections of the Supply Chain. Knowledge of the SAP system. The following course provides the education which will ensure
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Visual C 6 0 Designing Implementing Distributed Applications - Part 1

...iveX control. Create ActiveX controls by using Microsoft Foundation Classes (MFC). Create an ActiveX control by using the ActiveX Template Library (ATL). Add a property and a method to an ActiveX control. Add a stock event to an ActiveX control. Unit 2: Component Object Model Duration: 1 - 2 Hour(s) Identify the benefits of COM. Identify the features of a COM interface.
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Visual C 6 0 Designing Implementing Desktop Applications - Part 2

... 6 - 8 Hour(s) Course Contents Unit 1: Microsoft Foundation Classes Duration: 1 - 2 Hour(s) Identify the features of MFC. Identify the benefits of MFC. Match the key classes in the MFC class library with their functions. Identify the platform-specific characteristics to be considered when developing MFC applications for various platforms. Identify the distinguishing features
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Microsoft FrontPage 2003 Proficient User

... core features of FrontPage 2003, giving learners a solid foundation in essential FrontPage 2003 skills.
Learn To:
Match elements of the FrontPage 2003 environment with their functions.
Identify the Web editing views.
Identify functions of the basic toolbar buttons.
Identify methods for formatting text.
Identify the different text alignments.
Match the options in the
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Oracle 11i10 Project Foundation Fundamentals Curriculum

...Foundation Fundamentals Curriculum includes the following courses:
Oracle 11i10 Project Foundation Fundamentals: Part 1
Oracle 11i10 Project Foundation Fundamentals: Part 2
Oracle 11i10 Project Foundation Fundamentals: Part 3
Oracle 11i10 Project Foundation Fundamentals: Part 4
Oracle 11i10 Project Foundation Fundamentals: Part 5
Oracle 11i10 Project Foundation Fundamentals: Part 6
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Oracle 11i10 Project Foundation Fundamentals Part 1

...Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.
Learn To:
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Oracle 11i10 Project Foundation Fundamentals Part 5

...Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles.
Learn To:
Identify features of a project template.
Identify the steps to define a project template.
Identify the uses of different Quick Entry
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Windows NT Server 4 0 Routing RAS - Part 4

...t series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
L earn To:
Identify the attributes of Demand Dial routing and configure Demand Dial routing on a Windows NT Server.
Implement, test and troubleshoot DDR.
Identify the services suited and the steps for configuring RRAS in
more...
SAP R 3 v4 0 MM Warehouse Management

...foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and discusses special WM topics such as storage unit
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C Foundation for Non-C Programmers - Part 1

Course Overview This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language
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C Foundation for Non-C Programmers - Part 2

Course Overview This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as
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Microsoft Visio 2003 Proficient User

...e core features of Visio 2003, providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify features of various interface elements in Microsoft Visio 2003.
Identify features of different types of drawing templates available in
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Oracle 11i10 Project Foundation Fundamentals Part 3

...Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security.
Learn To:
Identify features of components used to define resources in Oracle Projects.
Identify the steps to define jobs.
Identify the steps to define a
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Oracle 11i10 Project Foundation Fundamentals Part 4

...Foundation Fundamentals: Part 4 introduces the learner to project setup fundamentals and project classes and types.
Learn To:
Identify the features of an Oracle Projects structure.
Identify the steps to define a project status.
Identify the steps to define a project classification.
Identify uses of project classes and project types.
Identify the options on the common tabs used
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Oracle 11i10 Project Foundation Fundametnals Part 6

...Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration.
Learn To:
Identify features of organization forecasting.
Identify activities that are prerequisites for organization forecast processing.
Identify features of calculation processes for
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Oracle 11i10 Project Foundation Fundamentals Part 2

...Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes.
Learn To:
Identify uses of different types of periods.
Identify steps to set Project
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Oracle 11i e-Business Suite Essentials for Implementers Part 1

... e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle Technology.
Learn To:
Identify principles that form the basis of the business architecture of Oracle 11i e-Business Suite.
Identify features of the technical architecture of the Oracle 11i e-Business
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Project 2000 Fundamentals

...two-part series, this course will provide learners with a foundation for using Project 2000. Learners will be given a thorough overview of the features of Project. Learners also will be taught how to create, communicate and track a Project plan. L earn To: Identify the uses of the new features in MS Project 2000. Create a project file. Create and schedule tasks in MS Project 2000.
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IBM DB2 Universal Database V6 1--Fundamentals

... administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To:
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IBM DB2 Universal Database V6 1--Fundamentals

... administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX, Windows, or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1, creating and accessing database objects, basic Structured Query Language (SQL), and managing databases. L earn To:
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XML Programming--Part 1 Components Style Sheets

...nsible Style Language (XSL). This course will provide the foundation for the second course in the series. L earn To: Identify the features and functions of XML. Identify the stages in the development of markup languages. Identify the tags in XML document structure. Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document.
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XML Programming--Part 1 Components Style Sheets

...nsible Style Language (XSL). This course will provide the foundation for the second course in the series. L earn To: Identify the features and functions of XML. Identify the stages in the development of markup languages. Identify the tags in XML document structure. Identify the functions of data modeling in XML. Associate a Document Type Definition (DTD) with an XML document.
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Database Technologies Relational Database Fundamentals

...ironments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to the 'how' of data modeling and design. Learn To: o Identify database concepts, database models, and logical modeling. o Identify entities, relationships, and the physical design of relational databases. o Identify relational data structure
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Database Technologies Introduction to SQL

... the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course, this course teaches students the essential SQL statements, and associated variations, needed to perform fundamental data access and manipulation on a relational database. After taking this course, students
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Excellence in Service Creating an Exceptional Service Environment

...e Environment, you will learn how to create the necessary foundation to help employees deliver exceptional customer service. You will learn steps for writing your customer service vision statement, as well as suggestions for ensuring that the appropriate processes and systems are in place to support exceptional customer service. You will also learn ways to be a role model of exceptional
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Word 2003 Expert Part 2

...ll prepared for the certification exams, and have a solid foundation in basic Word skills. Learn To To create a form. To secure a document. To navigate in a document and use a master document. To insert a reference. To insert document indexes and tables.
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Excel 2003 Curriculum

...ll prepared for the certification exams, and have a solid foundation in basic Excel skills. The Microsoft Excel 2003 Expert User Part 1 and 2 courses map to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills. This
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Outlook 2003 Fundamentals

...well prepared for the certification exam and have a solid foundation in essential Outlook skills. Learn To To identify options for addressing an e-mail message in the Select Names dialog box. To send an instant message from a contact. To identify options for responding to messages.
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Outlook 2003 Proficient User

...ell prepared for the certification exam, and have a solid foundation in essential Outlook skills. Learn To To identify options in the Contact window. To identify options in the Task window. To identify options for responding to an assigned task. To identify options in the
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Total Quality Management Fundamentals

...le of conducting the study to his requirements. Unit 2: Foundations for Total Quality Management (0.5 - 1 hour) Use a Trust Integrity Ethics checklist for laying a quality management foundation. Recognize the importance of communication in a quality management framework. Identify elements of a Total Quality Management
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Managing Performance Establishing a Peformance Plan

... are outlined in her job description and establish a good foundation on which to base her performance plan. Unit 2: Conducting a Performance Planning Meeting (0.5 - 1.5 hours) Identify reasons why creating a performance plan is important. Conduct a performance planning meeting using the nine-step process. Identify the
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Word 2003 Expert Part 1

...ll prepared for the certification exams, and have a solid foundation in basic Word skills. Learn To To modify the format of a table. To manipulate data in a table. To manipulate a graphic. To insert a chart and an object. To customize default settings in
more...
Word 2003 Proficient User

...ell prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To match document views with their features. To identify options for arranging windows. To identify options for inserting a table in Word. To identify research options in Word.
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Word 2003 Curriculum

...ell prepared for the certification exam, and have a solid foundation in essential Word skills. Microsoft Word 2003 Expert Parts 1 and 2 map to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word skills. This curriculum consists
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Word 2003 Fundamentals

...ell prepared for the certification exam, and have a solid foundation in essential Word skills. Learn To To create a new document type from a template. To modify a folder. To identify options for saving different file types using the Save As dialog box. To insert page numbers in a
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Site Server 3 0 Commerce Solutions - Part 1

... incorporate site design into the Web site using the Site Foundation Wizard and the Site Builder Wizard. L earn To: Understand the methods and procedures of designing a Commerce site. Identify the structure of a Commerce Server site as well as the role of the database in e-commerce. Incorporate site design into the Web site using the Site Foundation Wizard and the Site Builder
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Frontline Leadership Positively Influencing Workplace Culture

...of ''Prevention, Detection, and Protection'' has been the foundation of the organization's goals and business methods. As Vice President of Products and Services, you must prepare Roger and Jessica for working with this new part of the company and adapting to the possible changes in the workplace that may result. Unit 2: Influencing the Workplace Culture (0.5 - 1 hour)
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Excel 2003 Fundamentals

...ll prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To open a template-based workbook. To identify options for managing folders in the Save As dialog box. To identify options for saving a workbook in another file format. To identify
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Excel 2003 Proficient User

...ll prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To cut, copy, and paste cell contents. To identify options in the Paste Special dialog box. To insert and delete cells. To match steps in the Chart Wizard with their descriptions.
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Excel 2003 Expert Part 1

...ll prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To format a worksheet. To manipulate a graphic. To manage Excel templates. To secure a workbook. To share a workbook. To
more...
Excel 2003 Expert Part 2

...ll prepared for the certification exams, and have a solid foundation in basic Excel skills. Learn To To manage a named range. To manage a function in Excel. To check data in Excel. To use Evaluate Formula, cell Watch, and Data Validation. To analyze and
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Outlook 2003 Curriculum

...well prepared for the certification exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses: Microsoft Outlook 2003 Fundamentals Microsoft Outlook 2003 Proficient User Learn To See individual course descriptions for specific course objectives and scope. Audience The target audience will range from new users to power
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Web Site Security Internet Intranet Management Policies

...knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73).
Deployment:
Self-Study
Accreditation
CEU credits: 0.70 CEUs
Language Options:
US English
Total Learning Time:
6-8 hours
Objectives:
Unit 1:
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Web Site Security Messaging Servers Viruses

...knowledge equivalent to the following courses: Networking Foundation series (courses 12754 and 12755); HTML 4.0 (courses 12822 and 12823); Java (courses 12975-77); CGI (course 12776); and TCP/IP (courses 12771-73). In addition, participants should have taken the first course in this series, Web Site Security: Internet and Intranet Management and Policies (course 85105).
Deployment:
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From Pitman Training Centre Notting Hill
Basic Bookkeeping Course
...u for your new career as a bookkeeper. It provides a firm foundation for you to learn Sage Line 50 computerised bookkeeping software.
Our self-paced bookkeeping training means you can study when you want, at hours to suit you. And you can start whenever you want!
Designed for people wishing to embark on a career in bookkeeping and also for people wanting to start their own business, this
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From Serebra Learning Corporation
Launching Successful On-site and Virtual Teams
One factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you'll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment. First, you'll learn strategies for selecting high-performing team
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From Executive-level Sale to Strategic Partnership
Selling at an executive level doesn't stop when the contract is signed. To develop the business and prevent attack from the competition, major accounts need nurturing. This course illustrates how knowledge of various corporate cultures will give you a customer compatible approach that safeguards and maximizes your account revenue. Salespeople who sell at an executive level and obtain and maintain
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Field Sales Foundations
...ucts and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the basics of the field sales approach. You'll learn about its value and the importance of customer perceptions, premises for choosing the field sales
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Sales Negotiations Fundamentals of Negotiation
...ips. Additionally, you will learn how to prepare a strong foundation by exploring specific pre-negotiation steps that will leave you feeling confident and prepared for your next negotiation session. The target audience for this course is the experienced salesperson who wants to improve their ability to negotiate in order to maximize benefits and profits, and build stronger relationships with
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ITIL The Service Desk and Incident Management
Organizations that provide IT services to internal or external customers need to provide excellent services to increase the quality of, and the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services
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ITIL Configuration and Release Management
Organizations make substantial investments in their information technology infrastructures. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The
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ITIL Service Level and Capacity Management
IT service can be a balancing act. For example, organizations must achieve and maintain a balance between the quality of IT service given and received in a manner that is both customer focused and cost effective. Simultaneously, organizations need to provide the required capacity for data processing and storage, at the right time and in a cost effective way. The delivery and support of IT services
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ITIL Problem and Change Management
Every information technology (IT) system suffers unexpected problems and errors. These unexpected interruptions can be extremely costly in terms of lost productivity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve
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ITIL Continuity and Availability Management
American businesses have had to face many disasters since the onset of the new millennium. There have been fires, hurricanes, tornadoes, floods, large-scale power outages, terrorist attacks, and damaging computer viruses, just to name a few. As businesses become more dependent on IT services, disasters such as these can disable or even ruin companies in the blink of an eye. The delivery and
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ITIL Financial and Security Management
IT organizations face numerous challenges every day. Two of the biggest challenges are to become and stay profitable and to protect their systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to
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Project Management Overview


Project Management: Overview, the first of eight courses in this curriculum. After the completion of this course you will be able to put the five principal processes of project management into practice. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and scope. Professionals who need to
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Project Management Initiating a Project


Project Management: Initiating a Project, is the second of eight courses in this curriculum. After the completion of this course you will be able to identify the five steps involved in initiating a project, define the stakeholders in a project, and identify the six components of a project charter. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful
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Project Management Planning a Project Scope


Project Management: Planning Project Scope, is the third of eight courses in this curriculum. After the completion of this course you will be able to identify the components of a project scope statement and create a work breakdown structure. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size
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Project Management Planning Project Activities


Project Management: Planning Project Activities, is the fourth of eight courses in this curriculum. After the completion of this course you will be able to define project activities, list the steps in creating a project network diagram and identify the steps in creating a Gantt chart. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up,
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Project Management Project Cost


Project Management: Planning Project Costs, is the fifth of eight courses in this curriculum. After the completion of this course you will be able to sequence the steps involved in creating a personnel resources matrix, identify three strategies for estimating project costs and list the steps in creating a budget. The Prime-Project Management Fundamentals curriculum provides the foundation for the
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Project Management Executing a Project


Project Management: Executing a Project, is the sixth of eight courses in this curriculum. After the completion of this course you will be able to identify the four goals of a project start-up meeting, identify the five guidelines of effective team leadership and provide balanced project communications. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful
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Project Management Controlling a Project


Project Management: Controlling a Project, is the seventh of eight courses in this curriculum. After the completion of this course you will be able to identify the six steps of variance analysis and identify four responses to change. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and
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Project Management Closing a Project


Project Management: Closing a project, is the last of the eight courses in this curriculum. After the completion of this course you will be able to identify the steps in administrative closure and identify the steps in contract closure. The Prime-Project Management Fundamentals curriculum provides the foundation for the successful start-up, planning, and implementation of projects of any size and
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Decimals and Percents
A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases
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Whole Numbers Fractions and Equations
What are whole numbers and how are they estimated? How are fractions used in mathematical operations? How do you find the unknown variable to solve an equation? The answers to questions like these are covered in this course on the building blocks of business math. Learners will review crucial terms, basic mathematical concepts, and how to apply concepts to the business environment. Anyone who
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Ratios Averages and Graphs
Whether tracking profitability or portraying the rate of inventory consumption, knowledge of ratios and averages is indispensable in the business world. Using real-world scenarios, this course explains the concepts of ratio, proportion, and how to compare different kinds of numbers; and discusses simple, weighted, and moving averages. Anyone who needs to apply basic math skills to business
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The Role of Critical Thinking in Organizations
...na, applied critical thinking skills provide an essential foundation for all effective planning, problem-solving, and decision-making activities. Employees who can analyze and reason consistently and proficiently furnish a cost-efficient resource that results in a distinctive competitive advantage. Workers who are skeptical of quick fixes and operational dogma pay attention and generate
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Getting Results from the Boss
What does the word "boss" mean to you? Does it stand for Big Old Stubborn Sourpuss? Or does "boss" conjure an image of a level-headed, flexible, and thoughtful co-worker? Whatever the case, as an employee working in a subordinate role, it's up to you to learn how to get the results you desire. That means knowing how to do everything from building a relationship with your boss to dealing
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PrimeDiversity Awareness Diversity Defined
This course provides the foundation for any diversity awareness effort, whether corporate or personal. Key terms are defined, major historical influences are examined, and strategies for valuing individual differences, as well as similarities, are provided. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from their own.
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Globalization and Our Changing World
...foundation for most major corporations. This course provides you with a "big picture" view of globalization. You will be introduced to the trends that have opened the doors to a global economy and the factors that drive corporate globalization. You will also learn about the major trade agreements that pave the road to global commerce. Executives, managers, supervisors, team leaders, and other
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Leadership
... The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment.
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The Who What Why of ISO 9000 2000
This course provides a brief history of the International Organization for Standardization (ISO). It outlines ISO's mission and structure by examining the three standards that comprise the ISO 9000 family of standards: ISO 9000:2000, ISO 9001:2000, and ISO 9004:2000. This course also presents the universal quality fundamentals that form the foundation of the concepts and practices required by
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Introduction to Brand Management
There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand. First, you will learn about the responsibilities of a brand manager,
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Introduction to Product Management
...ou'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways product management is changing, as well as the advantages and pitfalls of the field. You will also learn the skills common to successful product managers. Then you will investigate
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A Manager s Introduction to Business Law
This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also
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Getting Started with ColdFusion MX
To introduce and demonstrate the fundamental concepts, tools, and features of ColdFusion MX Web professionals and developers that want to create dynamic web sites using ColdFusion
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Data Retrieval and Manipulation in Macromedia ColdFusion MX
To introduce and demonstrate data retrieval and manipulation in ColdFusion MX Web professionals and developers that want to create dynamic web sites using ColdFusion
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Using Basic Dreamweaver MX Tools
To describe the functions and features of the basic Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages
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Structuring Web Pages with Macromedia Dreamweaver MX
To describe how to use Dreamweaver MX to structure a web site Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily; Macromedia Flash MX developers using Macromedia Dreamweaver MX to create web pages
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Using Advanced Dreamweaver MX Tools
To describe the functions and features of the advanced Dreamweaver MX tools Web professionals; home users and end users wishing to create effective Internet or intranet sites quickly and easily
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Using Fireworks MX with Dreamweaver MX and Flash MX
To introduce the advantages and possibilities associated with using Fireworks MX with Dreamweaver MX and Flash MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics
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Working with Images in Macromedia Fireworks MX
To discuss how to work with images in Fireworks MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics
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Adding Interactive Objects in Macromedia Fireworks MX
To describe how to work with and create interactive features in Fireworks MX Web designers; graphic designers; home users and end users with an interest in graphic design; Macromedia Dreamweaver MX users and Macromedia Flash MX developers using Macromedia Fireworks MX to create graphics
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C 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Customized Programming
To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Security
To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Visual Basic 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Visual Basic 2005 Customized Programming
To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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Visual Basic 2005 Security
To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
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XML Web Services and Microsoft NET
To introduce the concepts of XML Web Services, publishing, and accessing web services Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320
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Building and Using Web Services
To demonstrate how to build and use a .NET web service Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320
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Building Web Services and Web Service Clients with Microsoft NET
To demonstrate how to build a web service and web service clients in .NET Developers proficient in C# with a foundation knowledge of ASP.NET who wish to develop a distrubuted architecture based on web services and clients; candidates for the Microsoft exam 70-320
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OS 390 and Java
...foundation in the deployment, use, and application of Java in the OS/390 environment. The course begins with a review of the history and architecture of Java and the OS/390 platform. The course also covers OS/390 client-server application architectures and how the Java can be used within an implementation strategy. Thin and thick Java applications are also discussed in this course. In addition,
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Basic COBOL
...foundation in COBOL programming. It begins by describing COBOL, the format and source statements, the name and purpose of each division in the program, defining variables in WORKING-STORAGE, creating paragraphs and executable statements in the PROCEDURE DIVISION. PERFORM, GO and IF statements are covered. A first COBOL program is developed from start to finish.The course continues with
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How Computer Protocols Work
This WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how protocols work, and how different protocols work together to move data across a network. This knowledge will become the foundation of your understanding of how computer networks function.
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Oracle 11i Project Management and Projects Integration
To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Project Management and Projects Integration
To recognize the Oracle Enterprise Project Management Solution products, the integration of Oracle Project with other Oracle e-business applications, and how to define an Oracle Applications set of books Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Organization Period and Calendar Definitions in Oracle Projects
To recognize how Oracle Projects' multiple organization architecture, periods, and calendars are used for structuring and scheduling, and to implement them in an enterprise Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Organization Period and Calendar Definitions in Oracle Projects
To recognize how Oracle Projects' multiple organization architecture, periods, and calendars are used for structuring and scheduling, and to implement them in an enterprise Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Resource and Role Management
To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Resource and Role Management
To recognize the resources and roles in Oracle Projects, how they are used in project management, and to create and assign them Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects Security Model and Page Layouts
To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects Security Model and Page Layouts
To use Oracle Projects to secure function and data access within Projects applications, and use page layouts to manipulate views of project information Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects and Task Definition I
To define project setup options and project types to manage project structuring, resources, and workflow Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects and Task Definition I
To define project setup options and project types to manage project structuring, resources, and workflow Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects and Task Definition II
To recognize how projects are organized, and create and administer them Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Oracle Projects and Task Definition II
To recognize how projects are organized, and create and administer them Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i User-Defined Attributes Implementation Options and Utilization
To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i User-Defined Attributes Implementation Options and Utilization
To use Oracle Project's user-defined attributes, group implementation options, and utilization reports to capture information, interface with other Oracle applications, and report actual and scheduled utilization and resources Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Organization Forecasting and Integration
To use organization forecasting for project planning and administration, and integrate Oracle Projects with Oracle Sales and Oracle Advanced Product Catalog to manage sales and product lifecycles Functional Implementers; Project Managers; Sales Consultants
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Oracle 11i Organization Forecasting and Integration
To use organization forecasting for project planning and administration, and integrate Oracle Projects with Oracle Sales and Oracle Advanced Product Catalog to manage sales and product lifecycles Functional Implementers; Project Managers; Sales Consultants
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Blueprint Reading General Print Reading
This course covers orthographic projections, the different kinds of lines, and the basic math used in print reading. This course also includes the dimensions placed on drawings and various aspects about sectioning and tolerancing. This course is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. It is directed at all those who need to develop marketable
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Blueprint Reading Process and Instrumentation Drawings R
This course will help read and interpret Process and Instrumentation Drawings � (P&IDs). It also includes process control variables and systems, instrumentation devices and drawing elements, and guidelines for reading P&ID prints. This series is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. It is directed at all those who need to develop
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Blueprint Reading Mechanical Print Reading
This course covers general drawing information, tolerancing, dimensioning, and threads. It also covers welding and surface texture. This course is aimed at individuals working with machinery, maintaining machinery, or involved in maintenance. It is directed at all those who need to develop marketable skills and a foundation for reading and interpreting mechanical drawings.
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 1
This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 2
This is the second course in a four-part series intended for network support Professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Microsoft Windows NT 4.0 Core Technologies - Part 3
This is the third course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The curriculum imparts the skills necessary to install, configure, customize, optimize, network,
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Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 1
This course is the first part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
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Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 2
This course is the second part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
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Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 3
This course is the third part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
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Supporting Routing and RAS for Microsoft Windows NT Server 4.0 - Part 4
This course is the final part of a four part series for system administrators which will provide the foundation for supporting Routing and Remote Access Service for Microsoft Windows NT Server 4.0.
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Networking Essentials 2nd Edition - Part 1
This is the first course in a four part series covering the foundation concepts of networking. This series imparts the knowledge and skills required for a foundation in current networking technology for local area networks, wide area networks and the Internet.
more...
Networking Essentials 2nd Edition - Part 2
This is the second course in a four part series covering the foundation concepts of networking. This series imparts the knowledge and skills required for a foundation in current networking technology for local area networks, wide area networks and the Internet.
more...
Networking Essentials 2nd Edition - Part 3
This is the third course in a four part series covering the foundation concepts of networking. This series imparts the knowledge and skills required for a foundation in current networking technology for local area networks, wide area networks and the Internet.
more...
Networking Essentials 2nd Edition - Part 4
This is the final course in a four part series covering the foundation concepts of networking. This series imparts the knowledge and skills required for a foundation in current networking technology for local area networks, wide area networks and the Internet.
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JDBC Application Development Part 1: Introduction and Architecture
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the JDBC API and explains how it is used to access any database from Java. It also covers the basics of working with relational database systems, how to use JDBC to design multi-tier database applications, and an overview of the major steps in the JDBC program.
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Enterprise JavaBeans Part 1: Introduction and Architecture
This first course in the series provides the foundation for the rest of the course series. It introduces learners to the Java 2 Platform, Enterprise Edition and to Enterprise JavaBeans. It describes the features and benefits of the J2EE application model and its JavaBeans component model. It also covers the EJB architecture, client, and classes and interfaces.
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J2EE Connectivity Part 1: Architecture and Client Development
This first course in the series provides the foundation for the rest of the course series. It introduces learners to enterprise computing and to the Java 2 Platform, Enterprise Edition. It also teaches how to design enterprise-level, N tier Java Applications and the basics about client development, including client-side programming and using the Java Naming Directory Interface (JNDI).
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Welcome to Your PC


This course will provide learners with essential computer skills and knowledge. This course can aid career development and help users gain confidence working with computers. This course is designed for learners with minimal computer skills.
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Excellence in Service - Creating an Exceptional Service Environment
In Excellence in Service: Creating an Exceptional Service Environment you will learn how to create the necessary foundation to help employees deliver exceptional customer service. You will learn steps for writing your customer service vision statement as well as suggestions for ensuring that the appropriate processes and systems are in place to support exceptional customer service. You will also
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Microsoft Visio 2003 Proficient User
This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003 providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003.
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Microsoft Word 2003 Fundamentals
This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.
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MS Word 2003 Proficient User
This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Word skills.
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Microsoft Word 2003 Expert Part 1
This course along with course 75025 maps to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams and have a solid foundation in basic Word skills.
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Microsoft Word 2003 Expert Part 2
This course maps to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams and have a solid foundation in basic Word skills.
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MS Excel 2003 Fundamentals
This course maps to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams and have a solid foundation in basic Excel skills.
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MS Excel 2003 Proficient User
This course maps to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams and have a solid foundation in basic Excel skills.
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MS Excel 2003 Expert Part 1
This course maps to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams and have a solid foundation in basic Excel skills.
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MS Excel 2003 Expert Pt 2
This course maps to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills.
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Microsoft Outlook 2003 Fundamentals
This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
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Microsoft Outlook 2003 Proficient User
This course addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
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Microsoft FrontPage 2003 Proficient User
This course will address the core features of FrontPage 2003 giving learners a solid foundation in essential FrontPage 2003 skills.
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Project Management: The Fundamentals
...s program covers the terms and concepts that serve as the foundation of project management training. Students learn how projects are initiated, how project and product management differ, and the five project management process groups. In addition, students will gain an understanding of the environmental and socioeconomic issues that affect projects and how they are managed. This program also
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SQL Server 7.0 Database Admin. Part I
This course builds upon previous courses by covering database management and provides a foundation for advanced courses on data warehousing client/server application development and SQL to IIS active server pages. Related Exams: Prepares users for both Microsoft Exams #070-028 Administering Microsoft SQL Server 7.0 and #070-029 Designing and Implementing Databases with Microsoft SQL Server 7.0.
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Microsoft Word 2003 Expert Part 2


This course maps to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word skills.
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MS Excel 2003 Fundamentals


This course maps to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills.
more...
MS Excel 2003 Proficient User


This course maps to the Microsoft Office Specialist certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills.
more...
MS Excel 2003 Expert Part 1


This course maps to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills.
more...
MS Excel 2003 Expert Pt 2


This course maps to the Microsoft Office Expert certification objectives for the Excel 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Excel skills.
more...
Microsoft Outlook 2003 Fundamentals


This course addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills.
more...
Microsoft Outlook 2003 Proficient User


This course addresses the fundamental and essential features of Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Outlook skills.
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SQL Server 7.0 Introduction
This course presents an overview of the features and benefits of SQL Server 7.0 a major update to Microsoft's SQL Server database product. It describes the major differences between versions 6.5 and 7.0 and examines core components data warehousing application development tools and SQL management tools. This course provides an excellent foundation for advanced courses on upgrade and
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SQL Server 7.0 Data Warehousing SQL Part I
... Language and new or improved features. It builds on this foundation to cover client/server web applications programming replication administration security and configuration/optimization. Data Warehousing sometimes called Decision Support System (DSS) is a multi-step process of collecting cleansing and storing data for use in analyses and reporting applications making information available to
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Microsoft Word 2003 Fundamentals


This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.
more...
MS Word 2003 Proficient User


This series addresses the fundamental features of Word as defined by the Microsoft Office Specialist certification objectives for Word 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam, and have a solid foundation in essential Word skills.
more...
Microsoft Word 2003 Expert Part 1


This course, along with course 75025, maps to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word skills.
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Lotus Notes R5 Standard


In this course the student will learn the basics of using Lotus Notes 5. This course covers the Notes R5 user interface, introduces databases and documents and gives the student a strong foundation is using Notes Mail and Notes Calendaring.
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Lotus Notes R5 Designer Fundamentals


This course provides the student with strong foundation in understanding the fundamentals of Lotus Notes application development.
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Lotus Notes R5 Maintaining Servers & Users I


This course is designed to provide a strong foundation in understanding the tools of Lotus Notes system administration. This course, the first in a series of two, will prepare students for the Lotus Notes System Administration 1 exam.
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Lotus Notes R5 Maintaining Servers & Users II


This course provides the student with a strong foundation in understanding the tools of Lotus Notes system administration. This course, the second in the series, will prepare students for the Lotus Notes System Administration 1 exam.
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C++ Foundation for Non-C Programmers - Part 1


This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language fundamentals, such as syntax,
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C++ Foundation for Non-C Programmers - Part 2


This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will learn how to create, use, and extend classes, as well as how to populate those
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Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers


...gins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also
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Cal Poly (GRCI) Certificate Course - Computer to Plate for Newspapers


...gins with an overview of CtP technology. This gives you a foundation for understanding the different types of hardware, lasers, and plate choices available. The benefits of CtP are discussed, including cost, speed, quality, and the new capabilities that CtP can provide. Cost issues are discussed, including criteria to take into account when calculating return on investment. A section is also
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Novell GroupWise 5.5 Administration Part 1 - System Fundamentals
The GroupWise System Administration curriculum is designed to teach students the fundamentals of administering a GroupWise system. As the first in the 3-part series this course will give students a solid foundation in GroupWise 5.5 fundamentals. Students will be given a thorough overview of the GroupWise client and the fundamental components of the GroupWise system. Students will also be taught
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XML Programming Part 1: Components and Style Sheets
This first course in the series will teach learners why XML is useful for developing Web and enterprise applications and the basics about how to write XML well-formed documents. It will cover the history of XML the features and benefits of XML writing XML documents and using style sheets including Cascading Style Sheets (CSS) and the Extensible Style Language (XSL). This course will provide the
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Commerce Solutions with Microsoft Site Server 3.0 - Part 1
This is the first course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057 Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0 Commerce Edition. At the completion of this course students will learn to understand the methods and procedures of designing a Commerce site; identify the structure of a Commerce Server site
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Application Development with Microsoft Access 97 - Part 1
This is the first course in a three part series that will provide database programmers and developers with a foundation in application development using Microsoft Access 97.
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Application Development with Microsoft Access 97 - Part 2
This is the second course in a three part series that will provide database programmers and developers with a foundation in application development using Microsoft Access 97.
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Application Development with Microsoft Access 97 - Part 3
This is the final course in a three part series that will provide database programmers and developers with a foundation in application development using Microsoft Access 97.
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Microsoft Project 2000 Fundamentals
As the first in a two-part series this course will provide learners with a foundation for using Project 2000. Learners will be given a thorough overview of the features of Project. Learners also will be taught how to create communicate and track a Project plan.
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Microsoft Windows 2000 Advanced Server Part 2: Network Load Balancing
...ternet technology has been widely embraced serving as the foundation for delivering enterprise-wide and frequently mission-critical applications such as Web streaming media and VPN servers. As an integral part of Windows 2000 Advanced Server (and Datacenter Server) Network Load Balancing provides an ideal cost-effective solution for enhancing the scalability and high availability of these
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IBM DB2 Universal Database V6.1 Fundamentals
This course will provide both database administrators and application developers with the broad foundation skills and knowledge needed to be successful with IBM DB2 Universal Database (UDB) V6.1 in a UNIX Windows or OS/2 environment. This course will teach students the basic concepts of DB2 UDB V6.1 creating and accessing database objects basic Structured Query Language (SQL) and managing
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Database Technologies Part 1: Relational Database Fundamentals


The first of a two-part series this course will introduce the learner to the fundamentals of relational databases and relational database design including an in-depth look at data modeling and data design. This course will also cover the evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this
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Database Technologies Part 2: Introduction to SQL


... the fundamental skills and knowledge needed to acquire a foundation-level understanding of SQL. Building on the basic relational database skills and knowledge acquired in the first course this course teaches students the essential SQL statements and associated variations needed to perform fundamental data access and manipulation on a relational database. After taking this course students will
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C++ Foundation for Non-C Programmers - Part 1
This is the first part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course will teach students the basic skills and knowledge necessary to be able to write compile and run basic C++ applications. Students will learn the language fundamentals such as syntax
more...
C++ Foundation for Non-C Programmers - Part 2
This is the second part of a two-part series which is designed to teach non-C programmers the fundamentals of C++ programming. This series is based on ANSI C++ and is not environment or vendor-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will learn how to create use and extend classes as well as how to populate those
more...
SAP R/3 WM Warehouse Management
...foundation skills for the effective use of R/3 WM (Warehouse Management) for all employees whose duties involve procedures and tasks which exploit or interface with WM. This course shows the basic principles of R/3 Warehouse Management and shows how to post goods movements in the WM system. It describes how to carry out a physical inventory and discusses special WM topics such as storage unit
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Using the Java Foundation Class
This course is the fourth in a series of seven on the Advanced Java Topics. This course introduces students to the Java Foundation Classes and shows them how they relate to Swing1 the Java 2 Platform and the Abstract Window Toolkit (AWT). Students will learn how to create effective user interfaces using Swing's pluggable look and feel capabilities enhanced versions of AWT components and many
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From Seletel Informatique
Communication Videos Series
Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. This serie is for Non-Managers, Front Line Managers, Mid-Level Managers
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