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Winning Over Difficult Customers



Strategies for getting the attention and cooperation of the difficult customer.
Concerns, objections and difficulties in customers come in a variety of styles. They might be uncertain, angry, clammed up or just plain rude. If you and your customer could read each other`s mind there would likely be none or at least few of these encounters. The reality is your customer has previous buying
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Visual Basic.NET
...aches you the standards and basics for the Microsoft .NET framework.
Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB applications that can take advantage of
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)
...framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
Search Engine Optimization is an ever changing,
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Performance Review
...framework for positive formal reviews and show you how to successfully link rewards, recognition and performance. It will help you build a team of skilled and capable people who are focused on success. This course can be completed as quickly as you care to. Student is given 90 day access.
Performance Review This course will provide a framework for positive formal reviews and show you how to
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Learn Authorware In 45 Days


...ractions, Pull-Down menus, Concept of variables, Building Framework pages, and Navigate with Hypertext. I live in the Chicago area. If you need additional information let me know.
Someone taking this course should have experience using a computer in a windows environment. No programming experience is required.
This course provides you with a hands-on experience using an authoring program
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Information Technology Infrastructure Library (ITIL)
...on Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their employees. This course can be completed in as little as 2 hours but more time is suggested for in depth understanding.
Information Technology Infrastructure Library (ITIL) Lite
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Search Engine Competency Assessment-Level 1 (SECA Basic Certification)


SECA Basic Certification covers skills built on a framework of current Search Engine Optimization theory and best practices. By passing SECA Level 1 you will demonstrate a reliable and validated measure of overall Search Engine Optimization performance, knowledge and skill sets. A successful passing grade entitles you to apply and receive a SECA Certificate from an Accredited State University.
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From 123-CBT Computer Based Training
Java Programming with Java SE 6 0 Java Utilities
To enable the learner to use the classes and methods of the java. lang, java. util, java. io, and java. nio packages
The Math class
- use the methods of the Java Math class to determine the value of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions.
The wrapper classes
- recognize what wrapper classes are and how
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Java Programming with Java SE 6 0 Java Utilities
Sales Manufacturing TM Sales Production
The Sales Manufacturing(TM) model places all the small efforts involved in sales together into a comprehensible system for sales success. The Sales Manufacturing(TM) model represents the framework for building sales processes rooted in the proven best practices of the sales profession. The Sales Manufacturing(TM) machine challenges you to view your business from a holistic perspective and to build
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Making Decisions Ethically
What is an ethical decision? Many studies show that businesspeople have an intuitive understanding of right and wrong, but that they find difficulty in explaining their judgments. This course provides the conceptual framework for discussing business ethics and the tool kit for making ethical decisions.
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Social Responsibility in Corporations
An organization's ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical responsibilities outside its own walls. The course
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Successfully Coaching Relationships
Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of
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The Inbound Call Center
...bound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to turn the phone answering service into a business center; understand the
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WSE Implementation with C 2005
To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing
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Serviced Components and Messaging with C 2005
To identify how to create secure serviced components and implement key aspects of messaging
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XML and Mobile Web Applications with C 2005 and ASP NET 2 0
To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications
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Windows Forms Creation and Configuration with C 2005
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities
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Data Integration Database Environments and XML Handling with C 2005
To identify how to configure database connections and handle XML data in Windows Forms applications
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Windows Forms Controls and Usability with C 2005
To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications
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Asynchronous Programming and Deployment with C 2005
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications
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Web Services with C 2005
To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services
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Remoting with C 2005
To identify how to create, debug, host, and deploy remoting applications, and to identify how to call methods asynchronously and implement events in remoting applications
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Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance
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XML and Mobile Web Applications with Visual Basic 2005 and ASP NET 2 0
To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications
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Web-form Creation with Visual Basic 2005 and ASP NET 2 0
To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages
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Web-application Deployment Optimization and Customization with Visual Basic 20
To deploy, optimize, and customize web applications
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Data Integration with Visual Basic 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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Custom Controls and Security with Visual Basic 2005 and ASP NET 2 0
To add user controls, custom web controls, authentication, authorization, and login controls to web forms
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Windows Forms Creation and Configuration with Visual Basic 2005
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities
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Data Integration Database Environments and XML Handling with Visual Basic 2005
To identify how to configure database connections and handle XML data in Windows Forms applications
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Windows Forms Controls and Usability with Visual Basic 2005
To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications
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Asynchronous Programming and Deployment with Visual Basic 2005
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications
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Visual Studio 2005 and the NET Framework 2 0
To identify how to use the basic features of Visual Studio 2005 and to identify the key features and differences between the .NET Framework and the .NET Compact Framework
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Web-form Creation with C 2005 and ASP NET 2 0
To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages
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Data Integration with C 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications
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Custom Controls and Security with C 2005 and ASP NET 2 0
To add user controls, custom web controls, authentication, authorization, and login controls to web forms
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Web-application Deployment Optimization and Customization with C 2005 and ASP
To deploy, optimize, and customize web applications
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Visual Studio 2005 with Visual Basic
To identify various new features of Visual Studio 2005 and, given a scenario, use and configure some of them
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Visual Basic 2005 the Console Class and Security
To identify the enhanced features of Visual Basic 2005, the Console class, and code security, and given a scenario, use some of these new features
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ADO NET 2 0 Data Binding and ASP NET 2 0 with Visual Basic
To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0 and, given a scenario, use some of these new features with Visual Basic 2005
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Visual Basic 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications
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Visual Basic 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O
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Visual Basic 2005 Customized Programming
To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail
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Visual Basic 2005 Security
To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development
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Visual Basic 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications
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Introducing NET 3 5 and Visual Studio 2008
...Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a drag-and-drop
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Building NET 3 5 Applications with Visual Studio 2008
Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation, Windows Communication Foundation, Windows Workflow Foundation, ASP.NET
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Oracle 11i Personalization of Forms and OA Framework Pages
To personalize forms and Oracle Applications (OA) framework pages
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Visual Studio 2005 with C
To identify key new features of Visual Studio 2005 and to use and configure some of them
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C 2005 the Console Class and Security
To identify the enhanced features of C# 2005, the Console class, and code security, and to use some of these new features
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ADO NET 2 0 Data Binding and ASP NET 2 0 with C
To identify the enhanced features of ADO.NET 2.0, data binding, data manipulation, and ASP.NET 2.0, and to use some of these new features with C# 2005
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Web Services with Visual Basic 2005
To identify how to create, publish, debug, and deploy XML web services, and to identify how to manage key aspects SOAP messages and implement session state in web services
more...
Remoting with Visual Basic 2005
To identify how to create, debug, host, and deploy remoting applications, and to identify how to call methods asynchronously and implement events in remoting applications
more...
Serviced Components and Messaging with Visual Basic 2005
To identify how to create secure serviced components and implement key aspects of messaging
more...
WSE Implementation with Visual Basic 2005
To identify how to enable Web Services Enhancements (WSE) in web service applications, implement filters and policies, and implement key aspects of WSE messaging and routing
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Introducing Security Best Practices in VB NET Applications
To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users
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Role-based Security in VB NET
To identify how role-based security is implemented by the .NET Framework using Identity and Principal objects, recognize how the PrincipalPermission class is used in role-based security, and implement various role-based security checking methods.
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Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Enterprise Analysis and Making a Business Case
...es business opportunities, builds a business architecture framework, and determines the best project investment path for the enterprise. From this, the business analyst puts forward a business case, which provides an overall justification for the project. In this course, learners will examine the collection of preproject or early project activities and approaches for capturing the necessary
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Introducing Security Best Practices in C NET Applications
To determine best practices for securing the .NET Framework, identify how to secure communications for distributed applications, recognize key defensive coding techniques, and specify how best to minimize the security threats associated with untrusted users
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Role-Based Security in C NET
To identify how role-based security is implemented by the .NET Framework using Identity and Principle objects, recognize how the PrinciplePermission class is used in role-based security, and implement various role-based security checking methods
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C 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications
more...
C 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O
more...
C 2005 Customized Programming
To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail
more...
C 2005 Security
To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development
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C 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications
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C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance
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Leading High-performance Virtual Teams
Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage people who are separated by distance, time zones, and cultural
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The Art of Knowledge Management
Knowledge management has become a cornerstone for corporate success in the 21st century. Companies that create an environment for safely discovering and using the knowledge in their organization will prosper. Those that fail to truly use what they know will eventually fall by the wayside.This course provides a framework for growing knowledge in your company. Itprovides big-picture information
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Total Quality Management - Essentials of TQM
In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change
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Supply Chain Management Using Models

... in the supply chain.
Match the levels of the logistics framework with their activities.
Identify characteristics of the stages in advanced logistics model.
Identify benefits of the advanced logistics model.
Identify the activity flow in the logistics model of the future.
Audience:
This series is designed for managers, supervisors, team leaders, and project managers who are
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C Programming for the Microsoft NET Platform Part 5

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series (72711-72714). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning
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C Programming for the Microsoft NET Platform Part 5

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first four parts of this series (72711-72714). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning
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C Programming for the Microsoft NET Platform Part 4

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72714 Objectives Unit 1: Inheritance in C# 3 - 4 hours
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C Programming for the Microsoft NET Platform Part 4

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. Content Emphasis Informational Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 72714 Objectives Unit 1: Inheritance in C# 3 - 4 hours
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C Programming for the Microsoft NET Platform Part 3

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning
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C Programming for the Microsoft NET Platform Part 3

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning
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C Programming for the Microsoft NET Platform Part 2

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first part of this series (72711). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8
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C Programming for the Microsoft NET Platform Part 3

...Learners should also have basic familiarity with the .NET framework and the .NET strategy. In addition, learners should have taken the first two parts of this series (72711 and 72712). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning
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C Programming for the Microsoft NET Platform Part 1

...T platform. Identify characteristics of the .NET Framework. Identify characteristics of the languages that are supported by the .NET Framework. Identify characteristics of common data type categories. Identify characteristics of the data types in the value type category. Identify guidelines for variable names. Audience The intended audience
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C Programming for the Microsoft NET Platform Part 1

...T platform. Identify characteristics of the .NET Framework. Identify characteristics of the languages that are supported by the .NET Framework. Identify characteristics of common data type categories. Identify characteristics of the data types in the value type category. Identify guidelines for variable names. Audience The intended audience
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ASP NET Part 1 Intro Web Controls

... Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input
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ASP NET Part 1 Intro Web Controls

... Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional topics covered are how to add server-side script to an ASP.NET page, add event procedures to the page, Web controls, intrinsic controls, input
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Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...ge (WSIL).
Identify features of Web Services Invocation Framework (WSIF).
Identify features of the EJB container programming model.
Identify features of the Web container programming model.
Match types of Web service packaging with their descriptions.
Identify features of Java API for XML-based RPC (JAX-RPC).
Identify tasks to be performed for service lookup and invocation.
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Enterprise Connectivity with J2EE V1 4 Web Services Patterns

...ge (WSIL).
Identify features of Web Services Invocation Framework (WSIF).
Identify features of the EJB container programming model.
Identify features of the Web container programming model.
Match types of Web service packaging with their descriptions.
Identify features of Java API for XML-based RPC (JAX-RPC).
Identify tasks to be performed for service lookup and invocation.
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Designing Cisco Network Service Architectures Part 1

...Architecture for Voice, Video and Integrated Data (AVVID) framework.
Identify concerns associated with optimal network deployment.
Identify features of Cisco Architecture for Voice, Video and Integrated Data (AVVID) network solutions.
Identify features of Enterprise Campus Network design.
Identify steps for designing an Enterprise Campus Network.
Identify considerations for designing
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Macromedia Flash MX 2004 Developing Flash Applications

... a built-in component.
Identify the steps to design the framework for creating a component in Flash.
Identify the steps involved in writing ActionScript for a component.
Identify the steps to export and import Shockwave Component (SWC) files.
Identify the features of the learning interactions available in Macromedia Flash MX 2004.
Create a quiz using built-in quiz templates.
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Oracle Database 10g Administration Workshop II Part 3

... the ANALYZE command.
Identify features of the advisory framework.
Sequence the steps in an advisor tuning session.
Sequence the steps for creating a custom Automatic Database Diagnostic Monitor (ADDM) task manually.
Audience:
The target audience is Data Administrators, Technical Consultants, Support Engineers, and Sales Consultants.
Deployment:
Self-Study
Language
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Building an E-Commerce Business Case

...t.
Identify the features of an online customer services framework.
Identify the features of an online technical support framework.
Unit 3: Online Customer Relationships (2 hours)
Identify the elements required to build an online customer base.
Identify the role of database technologies in building online customer relationships.
Identify online relationship marketing techniques.
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SQL Server 7 0 Designing and Implementing Data Warehouses - Part 2

... model. Match the logical components in a data warehouse framework with their function. Identify the design considerations for a data warehouse. Identify the activities in designing a data warehouse. Identify the factors that determine the frequency with which a data warehouse is refreshed. Identify the factors that determine the frequency with which a data warehouse is archived. Identify
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Visual Basic 6 0 Designing Implementing Distributed Applications - Part 1

...e Development Strategy, phases of the Microsoft Solutions Framework (MSF) process model and the services of the MSF Application model, and the Visual Studio 6 Enterprise Edition development tools. Identify the attributes of an interface and conditions of using the interfaces and the functions of the different types of interfaces. Create, implement and access an interface. Identify the
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Visual InterDev 6 0 Planning a Web Application

... in the Web life cycle.
Identify the Microsoft Solutions Framework (MSF) design principles.
Match the security threats with their examples.
Identify the considerations for implementing security in a Web application.
Match the Microsoft security solutions for client products with their features.
Identify the security features of Microsoft security solutions for server products.
Match the
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Oracle 11i10 System Admin Personalization Workflow Components

...
3 hours
Objectives:
Unit 1: Personalizing OA Framework Pages
Identify features of personalizations.
Match the profile options configured to enable or disable page personalization with their features.
Identify steps to perform administrator-level page personalization.
Identify steps to personalize the UI of a page at the user level.
Identify the tasks that can be
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Macromedia Flash MX 2004 Fundamentals of ActionScript

... of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and Statements provides an overview of the types of functions and statements. Finally, Working with Movie Clips covers working with target paths and controlling
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SAP R 3 PDM Product Development

...n familiarizing the user with system functions within the framework of a business process.
L earn To:
Product Data of a Part to be Produced.
Product Data of an Assembly.
Bills of Material and Work Scheduling.
Assembly Routing.
Checking Product Data.
Releasing with Change Master.
C ontent Emphasis
Skills-Based
A udience
The following audiences are
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Visual InterDev 6 0 Planning a Web Application

... in the Web life cycle.
Identify the Microsoft Solutions Framework (MSF) design principles.
Match the security threats with their examples.
Identify the considerations for implementing security in a Web application.
Match the Microsoft security solutions for client products with their features.
Identify the security features of Microsoft security solutions for server products.
Match the
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Building Cisco Multilayer Switched Networks Part 1

...Architecture for Voice, Video and Integrated Data (AVVID) framework.
Identify roles of switches in the Campus Infrastructure Module.
Identify types of data-link layer technologies.
Unit 2: Configuring VLANs and VTP (4 hours)
Identify features of VLANs.
Identify differences between end-to-end and local VLANs.
Identify guidelines for creating and deleting a VLAN in global mode.
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Oracle Database 10g New Features for Administrators Part 1

...in statistics collection.
Identify features of a policy framework.
Identify features of the initialization parameters in Oracle Database 10g.
Unit 3: Loading and Unloading Data
Identify features of transportable tablespaces (TTS).
Identify functional architecture of Data Pump.
Identify features of the Data Pump export and import utilities.
Identify the parameters used in the
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Oracle Database 10g New Features for Administrators Part 2

...administration tasks.
Identify features of the advisory framework.
Match tasks involved in an advisor tuning session with their descriptions.
Unit 3: Application Tuning and Monitoring
Identify guidelines for gathering optimizer statistics.
Identify features of Automatic SQL Tuning.
Identify features of SQL Tuning Advisor.
Identify Database Control options for tuning SQL
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Java Key Packages Collections

...on, the course provides information about the collections framework provided by the java.util package.
Learn To:
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify features of the collections framework in Java.
Identify general operations that can be performed on a
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Java Key Packages Collections

...on, the course provides information about the collections framework provided by the java.util package.
Learn To:
Identify features of the java.lang package.
Identify features of Object class methods.
Identify considerations for implementing the String class.
Identify features of the collections framework in Java.
Identify general operations that can be performed on a
more...
Defining Microsoft NET Solution Architectures Part 1

... 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling, and the Business, User and
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Defining Microsoft NET Solution Architectures Part 2

... the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify guidelines for selecting a monitoring strategy. To identify considerations for selecting a globalization strategy. To identify considerations for determining a data storage
more...
CIW Enterprise Specialist Curriculum

The CIW Enterprise Specialist Curriculum includes the following courses: CIW Enterprise Specialist: Part 1(CORBA Introduction, IDL & Clients) CIW Enterprise Specialist: Part 2(CORBA Servers, Advanced Features & Security) CIW Enterprise Specialist: Part 3(EJB Framework & Session Beans) CIW Enterprise Specialist: Part 4(EJB Deployment, EJB Clients & Entity Beans) CIW Enterprise Specialist:
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CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients

...five part series that introduces the student to the CORBA framework, the Interface Definition Language and the building of CORBA clients. Topics covered include the role of the Object Management Group and each of the fundamental elements of the CORBA architecture, such as ORB, IDL, Object Adapters and CORBA Services, the IDL. The IDL constructs - modules, interfaces, attributes and operations
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CIW Enterprise Specialist Part 3 EJB Framework Session Beans

...ition. It provides an overview of the Enterprise JavaBean Framework and also covers the creation, deployment, and invocation of an Enterprise JavaBean. Topics covered include server-side component software, defining software components and describing popular server-side component technologies, introducing benefits and issues surrounding distributed architectures and covering technologies
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Defining Microsoft NET Solution Architectures Part 2

... the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify guidelines for selecting a monitoring strategy. To identify considerations for selecting a globalization strategy. To identify considerations for determining a data storage
more...
Defining Microsoft NET Solution Architectures Part 3

...l Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of the physical design phase. To identify features of the research stage within physical design. To identify features of the analysis stage within physical design.
more...
Defining Microsoft NET Solution Architectures Part 4

...urity considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. The course, and curriculum, closes with
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Defining Microsoft NET Solution Architectures Part 3

...l Design phase completes the course. Elements of the .NET Framework are addressed at all critical points. Learn To To identify features of the physical design phase. To identify features of the research stage within physical design. To identify features of the analysis stage within physical design.
more...
Visual Basic NET-Web Based Development Part 1

...d controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of ASP.NET Web application components with their descriptions. o To identify benefits of multiple-language support. o To match components of Common Language Runtime (CLR) with their functions. o To sequence the stages in the runtime compile
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Visual Basic NET-Web Based Development Part 1

...d controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of ASP.NET Web application components with their descriptions. o To identify benefits of multiple-language support. o To match components of Common Language Runtime (CLR) with their functions. o To sequence the stages in the runtime compile
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Visual Basic NET-Windows Development Curriculum

...velopment Curriculum introduces students to Microsoft.NET Framework Windows Forms and controls.It describes the various options for building your own controls and explains how to expand the functionality of existing controls. The student is taught how to use .NET and COM components of the Windows Forms application, and how to use the Reporting and Printing features. The curriculum also covers
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Visual Basic NET-Windows Development Part 1

...Framework Windows Forms and controls. It explains how to create and populate base forms and inherited forms by using Microsoft Visual Studio .NET. It also covers organizing controls on a form and creating Multiple Document Interfaces (MDI). Further more it explains how to code for event procedures associated with different controls. The course covers how to use some of the Windows Forms
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Visual Basic NET-Windows Development Part 3

The Interoperating and Migrating COM Objects section in this course explains how to use .NET and COM components in your Windows Forms application. You will also learn how to call Win32 APIs in your Windows Forms application. The section also covers upgrading Visual Basis 6.0 applications to Visual Basic .NET using the Upgrade Wizard. The Asynchronous Programming section explains how to use the
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Visual Basic NET-Windows Development Part 4

...ty, Help, and localization features available in the .NET Framework. Learn To: o To identify features and functions of the Crystal Reports reporting tool. o To create a report by using Crystal Reports. o To sequence the steps to view a report by using CrystalReportsViewer. o To identify accessibility support features in VB.NET. o To identify the properties used to make forms and
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Visual Basic NET-Windows Development Part 5

...ssemblies and the Global Assembly Cache (GAC) in the .NET Framework. It also covers how to configure and deploy your Windows Forms applications. The Securing Windows Forms Applications section explains how to use the security features in the .NET Framework in Windows Forms applications. Learn To: o To identify characteristics of a private assembly. o To identify characteristics of
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Visual Basic NET-Distributed Applications Part 1

...rvices by using Visual Studio .NET and the Microsoft .NET Framework. Learn To: a To identify considerations for designing a distributed application. a To distinguish between features of Remote Procedure Call (RPC)-based and message-based architectures. a To identify characteristics of Web standards. a To identify features of remoting architecture. a To
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Visual Basic NET-Distributed Applications Part 2

...rvices by using Visual Studio .NET and the Microsoft .NET Framework. This course also covers how to work with unmanaged code. Learn To: a To identify benefits of COM-based applications. a To identify features of CO+ services. a To identify features of COM+ application types. a To match atomicity, consistency, isolation, and durability (ACID) properties of a
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Visual Basic NET-Distributed Applications Part 4

...onents by using Visual Studio .NET and the Microsoft .NET Framework. Learn To: a To identify testing phases and strategies to test a program. a To sequence the stages in creating a unit test plan. a To match integration testing strategies with their features. a To match debugging errors with their causes. a To match project configuration debugging
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Visual Basic NET-Distributed Applications Part 5

...onents by using Visual Studio .NET and the Microsoft .NET Framework. Learn To: a To identify features of deployment concepts. a To distinguish between application-private and shared assemblies. a To identify features of versioning. a To identify features of security types. a To match predefined permission sets with their descriptions. a To
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Defining Microsoft NET Solution Architectures parat 4

...urity considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course. Elements of the .NET Framework are addressed at all critical points. The course, and curriculum, closes with
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Wireless LAN Security Part 2 Deplyoment Auditing

... for choosing Wireless Local Area Network (WLAN) security framework elements. Match wireless network patterns with their market segments. Identify Wireless Local Area Network (WLAN) security objectives. Identify characteristics of credentials. Match Wireless Local Area Network (WLAN) protection
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Conducting Meetings The Meeting Process

...eetings: The Meeting Process provides participants with a framework for planning, participating in, and concluding meetings successfully. They learn techniques for establishing the purpose and agenda of a meeting and facilitating participants' progress toward the meeting goals. Learn To Define and communicate the purpose, objective, setting, and agenda for a
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Total Quality Management Fundamentals

...the learner about the cost of quality, building a quality framework, managing organizational change and how to prepare for and lead a total quality solution. Learn To Recognize how Total Quality Management differs from traditional management practices. Recognize elements of a quality cost reporting system.
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Project Management Project Management Framework

...Framework, you will learn the importance of projects within an organization, why all projects should be tied to an organization's strategic plan, and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally, you will learn the role of project management
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Virtual Team Mgmt Developing Virtual Teams

... Sequence the steps for developing a framework for virtual team operations. Analyze the preparation needs of various virtual team members. Audience The target audience for this series is managers who are responsible for teams that include virtual members. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits
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Java for Procedural Programmers Beyond Basic Java

...architectural components such as patterns and application frameworks. In the Packages section, you will learn to identify and solve package naming issues. Considerations for using packages are also covered. This course also explores I/O concepts plus handling and managing exceptions. Learn To To identify types of change that need to be supported.
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Java for Procedural Programmers Beyond Basic Java

...architectural components such as patterns and application frameworks. In the Packages section, you will learn to identify and solve package naming issues. Considerations for using packages are also covered. This course also explores I/O concepts plus handling and managing exceptions. Learn To To identify types of change that need to be supported.
more...
XML Building XML-Based Web Applications Part 5

..., Web services, the .NET initiative, BizTalk, and the eCo Framework. Learn To: o To identify which features of an XML document can be tested by validation. o To sequence the steps in the process for validating XML documents. o To identify the technical advantages of XDR schemas compared with Document Type Definitions (DTDs). o To identify features of XHTML. o To identify features
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XML Building XML-Based Web Applications Part 5

..., Web services, the .NET initiative, BizTalk, and the eCo Framework. Learn To: o To identify which features of an XML document can be tested by validation. o To sequence the steps in the process for validating XML documents. o To identify the technical advantages of XDR schemas compared with Document Type Definitions (DTDs). o To identify features of XHTML. o To identify features
more...
Project Management PMBOK Third Edition Aligned Series

...owing courses:
Project Management: Project Management Framework
Project Management: Project Management Processes
Project Management: Project Integration Management
Project Management: Project Scope Management
Project Management: Project Time Management
Project Management: Project Cost Management
Project Management: Project Quality Management
Project Management: Human Resources
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SAP R 3 Structure Operation

...atform. o System Landscape. o Basis System. o Business Framework. Unit 2: How the R/3 System Works 1.5 - 2 hours o Integration. o Integration and Interactive Processing. o Integrating Several Languages. o Enterprise Structure. o Client and Company Code. o Plant and Storage Location. o Sales Organization and Division. o Purchasing Organization. o R/3 Components. o
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Microsoft NET Tech Overview Part 1 NET Platform Framework

... course is devoted to a high-level discussion of the .NET Framework. The Common Language Runtime system is covered, along with a high-level introduction to the following elements of the .Net Framework: ASP.NET, Visual Studio.NET, Visual Basic.NET, ADO.NET and C#. Learn To: o Identify challenges of integrating applications and devices. o Identify features of .NET that support the next
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Defining Microsoft NET Solution Architectures Part 1

... 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling, and the Business, User and
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Microsoft NET Tech Overview Part 1 NET Platform Framework

... course is devoted to a high-level discussion of the .NET Framework. The Common Language Runtime system is covered, along with a high-level introduction to the following elements of the .Net Framework: ASP.NET, Visual Studio.NET, Visual Basic.NET, ADO.NET and C#. Learn To: o Identify challenges of integrating applications and devices. o Identify features of .NET that support the next
more...
Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services

...fy features of MSN.NET. o Identify features of the .NET framework security infrastructure. o Identify features of Universal Description, Discovery and Integration (UDDI) specifications. o Identify third-party tools that can be used within Visual Studio.NET. Audience The intended audience for this course are Technical Managers and System Analysts. Suggest learners have prerequisite
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Microsoft NET Tech Overview Part 2 NET Server Infrastructure Services

...fy features of MSN.NET. o Identify features of the .NET framework security infrastructure. o Identify features of Universal Description, Discovery and Integration (UDDI) specifications. o Identify third-party tools that can be used within Visual Studio.NET. Audience The intended audience for this course are Technical Managers and System Analysts. Suggest learners have prerequisite
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E-Business Technology Fundamentals Curriculum

...Fundamentals: Part 3 (Java, Security, Web Services, & IBM Framework) Learn To See individual course descriptions for specific course objectives and scope. Audience Executives, managers, and technical leaders who need to start e-business projects, but who do not have a background in e-business. Individuals who want to understand e-business (including the underlying technologies),
more...
E-Business Technology Fund Part 3 Java Security Web Services Framework

...case study is presented. An overview of IBM WebSphere and Framework products is included. Learn To To identify features of Java. To identify features of an object-oriented programming (OOP) language. To identify major standardized class libraries. To identify features and
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WebSphere Studio 5 0 SOAP JavaBeans WSDL

...rations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services
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WebSphere Studio 5 0 SOAP JavaBeans WSDL

...rations of the Apache AXIS SOAP engine, the serialization framework in Apache SOAP, and how it can be customized to solve specific serialization issues. The course then offers instruction on how to use the Web Services Wizard of WebSphere Studio Application Developer to create a new Web Service from an existing JavaBean. The final section of the course provides an overview of the Web Services
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Windows Server 2003 Planning Network Infrastructure Part 4

...ecurity plan design tasks according to Microsoft Solution Framework (MSF) phase. To identify features of clustering services for Windows Server 2003. To identify considerations for basic cluster planning. To match clustering models with their typical deployments. To identify components of
more...
Windows Server 2003 Planning Network Infrastructure Part 4

...ecurity plan design tasks according to Microsoft Solution Framework (MSF) phase. To identify features of clustering services for Windows Server 2003. To identify considerations for basic cluster planning. To match clustering models with their typical deployments. To identify components of
more...
Oracle Application Server 10g Administration II Part 3

...ess.
Identify features of the XSQL (XML-SQL) publishing framework.
Audience:
The audience for the course is database administrators and technical consultants.
Deployment:
Self-Study
Language Options:
US English
Total Learning Time:
8 hours
Objectives:
Unit 1: OracleAS Discoverer
Match the components of Oracle Application Server (OracleAS) 10g
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From iWare Logic
Certification in Oracle Applications Technologies
Hello,
Greetings from iWare Logic !!!
We are Oracle Approved Education Center which provide Trainings & Certifications in Oracle Applications in 11i & R12
Codes Exams
IZ0-007 Introduction to 9i- SQL
IZ0-147 Oracle 9i Program with PL/ SQL
IZ0-031 Oracle 9i- Database Fundamentals -I
IZ0-032 Oracle 9i- Database Fundamentals -II
IZ0-033 Oracle 9i Database- Performance Tuning
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From Compliance LLC
($297) - Basel ii certification and training program - Become a Certified Basel ii Professional CBiiPro


...
The Capital Requirements Directive (CRD) is the common framework for the implementation of Basel ii in European Union.
This is a personal competitive advantage that makes you more important than other Basel ii professionals.
If you understand the Capital Requirements Directive (CRD), you can work not only for the implementation of the Basel ii framework in the 27 countries of the
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From Learn Skills
Creative Problem Solving


The Creative Problem Solving title is a series of ready
to deliver courses that will give you a basic framework
for problem-solving and decision-making in today's
business environment.
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From Serebra Learning Corporation
NET Remoting
To create and use specific .NET Remoting services All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework
more...
NET Remoting in C
To demonstrate how to create and use specific .NET Remoting services Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
more...
Custom Controls and Security with C 2005 and ASP NET 2 0
To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Custom Controls and Security with Visual Basic 2005 and ASP NET 2 0
To add user controls, custom web controls, authentication, authorization, and login controls to web forms Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
The Inbound Call Center
...bound call center industry, you are establishing a sturdy framework for success. This course will provide you with the knowledge needed to identify customer care benefits resulting from key events in the history of call center technology; recognize the effect of environmental factors on productivity; apply the processes to turn the phone answering service into a business center; understand the
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The Life Cycle of an IT Project
...nces of something going wrong. Incorporating a structured framework for developing IT projects, also known as a life cycle, enables your corporation to implement specific guidelines, methodologies, and processes that will decrease the risk of something going wrong and increase your chances of a successful project. "The Life Cycle of an IT Project" will give you the knowledge and skills you need
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Successful Coaching Relationships
...commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of styles to suit both the situation and the personality of the coachee. This course shows learners what fosters a productive coaching relationship and what prevents such relationships. The course analyzes the role of the coach and examines learning styles to see how adults approach learning tasks
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Selecting the Best Applicant
...e information from the interview--by working in a focused framework--and how to compare candidates. You will examine and avoid the most common problems with decision making, and confirm and ratify your decision with other people who know the candidate. Put that all together, and you will have the best possible recipe for choosing the best applicants. Managers, team leaders, and human resource
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Lean Concepts
Most business processes are 90 waste and 10 value-added work. The challenge for businesses today is to find new ways to dramatically reduce costs and improve investment returns while better serving their customers. To meet these challenges, organizations have turned to Lean Thinking, which seeks the elimination of all forms of waste, strives for continuous improvement, and simplifies business
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Six Sigma Introduction
...fill. This course will introduce you to a straightforward framework for satisfying your customers, reducing waste, and increasing efficiency and quality in your organization. You will then examine how you can meet Six Sigma challenges and the skills you will need to grow in a Six Sigma organization. As a result of taking this course, you will have an internal understanding of Six Sigma. You
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Six Sigma and the Corporate Enterprise
...gnment of business systems and processes; how to create a framework for business process management; and the applications for Six Sigma in manufacturing, service, and health care industries. Six Sigma is a registered Trademark of Motorola Corporation, and all right, title and interest in Six Sigma belongs to Motorola. Candidates for Black Belt certification; managers/executives overseeing
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Developing and Deploying Strategic Plans
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding market forces, internal strengths and weaknesses, stakeholders, relevant technology, and legal and regulatory factors. With these considerations, an
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Building a Quality Management System
...ality Management System (QMS) model which is a conceptual framework for the ISO 9001:2000 standard requirements. The QMS model emphasizes ISO 9001:2000's new focus on a process approach to quality, continual improvement, and customer satisfaction. In addition, this course describes the important role that documentation plays in building a quality management system and outlines how an
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Scoping Your Internet Project Evaluate Statistics
This course shows learners how statistics can be used most effectively in eMarketing. Several guidelines also help to further simplify the process by providing a solid framework for reviewing statistics. Professionals who want to create and promote an online marketing strategy
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Programming with XHTML 1 1 CSS Metadata RDF Namespaces
This course covers basic concepts about cascading style sheets (CSS). The course describes various types of CSS used to format Extensible Hypertext Markup Language (XHTML) elements. The course also provides guidelines to create CSS and handle different types of browsers. Finally, the course covers the key concepts related to metadata, Resource Description Framework (RDF), and namespaces. The
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Advanced HTML Design Elements
To describe, and equip students to use, advanced HTML elements such as complex tables, frames and framesets, metadata and the META tag, and style sheets Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
more...
Data Retrieval and Manipulation in Macromedia ColdFusion MX
To introduce and demonstrate data retrieval and manipulation in ColdFusion MX Web professionals and developers that want to create dynamic web sites using ColdFusion
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Developing an Application Using User-Centered Design
To conduct user research and to design effective user interface and interaction elements This path is targeted primarily at software architects and project managers working on high level design. This path will also target programmers and developers looking to improve their skills in user centered software design.
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Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET
more...
Testing and Instrumenting Web Applications in C
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification
more...
Testing and Instrumenting Web Applications in VB NET
To introduce the concepts of software testing and debugging and to describe how to instrument an application for tracing and debugging in .NET Web developers seeking to update their knowledge and skills when developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET certification
more...
Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers Windows developers seeking to update their knowledge of and skills in developing, testing, and debugging software applications in Visual Studio .NET or pursuing MCAD or MCSD .NET
more...
Moving to Visual Basic NET
To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features Application developers with experience using previous versions of Microsoft Visual Basic who wish to start working with Microsoft Visual Basic .NET
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Planning and Starting the Deployment of a NET web Application
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those
more...
Using Visual Studio NET to Deploy a Web-based Application
To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for
more...
Application Deployment in NET
To describe all available deployment options for packaging and distribution Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
more...
Deployment of Windows-Based NET Applications
To deploy a Windows-based application or component. Application developers with experience in Visual Basic .NET who wish to become familiar with the deployment process in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
more...
What Microsoft NET Means for IT Professionals
To introduce the concepts and components of Microsoft .NET Business managers, IT professionals
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C 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
C 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
C 2005 Customized Programming
To enable compatibility between COM and C# 2005, use reflection to call classes and data types, and customize a C# 2005 application for graphics, text, globalization, and e-mail Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
C 2005 Security
To recognize the different types of security supported by C# 2005 and how they work, and to use them in application development Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
C 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
C 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, consultants, and students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 System Types and Collections
To use types, classes, interfaces, iterators, and generics to create data-driven applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Serialization and I O
To serialize and deserialize objects for storage and manipulation, use I/O classes to manage data streams and files, and analyze how application performance can be enhanced using serialization and I/O Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Customized Programming
To enable compatibility between COM and Visual Basic 2005, use reflection to call classes and data types, and customize a Visual Basic 2005 application for graphics, text, globalization, and e-mail Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Security
To recognize the different types of security supported by Visual Basic 2005 and how they work, and to use them in application development Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Threading Service Processing and Application Domains
To recognize how threading, service processing, and application domains facilitate background system operations, and to implement them in Visual Basic applications Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Visual Basic 2005 Diagnostics and Management
To manage application configuration and the custom installation of components, event logs, system processes and information, and use debugging and tracing to measure application performance Employees, Consultants, and Students that are preparing for the Technology Specialist: Microsoft .NET Framework 2.0 - Application Development Foundation Certification Exam (70-536)
more...
Web-form Creation with C 2005 and ASP NET 2 0
To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based
more...
Data Integration with C 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Web-application Deployment Optimization and Customization with C 2005 and ASP NET 2 0
To deploy, optimize, and customize web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
XML and Mobile Web Applications with C 2005 and ASP NET 2 0
To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client
more...
XML and Mobile Web Applications with Visual Basic 2005 and ASP NET 2 0
To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0
more...
Web-form Creation with Visual Basic 2005 and ASP NET 2 0
To create web forms with server controls, event handlers, state-management capabilities, navigation controls, validation features, globalization, and accessibility features, to configure web-application settings, to redirect users to other web pages, and to optimize pages Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop
more...
Web-application Deployment Optimization and Customization with Visual Basic 2005 and ASP NET 2 0
To deploy, optimize, and customize web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Data Integration with Visual Basic 2005 and ASP NET 2 0
To configure data controls and to establish and configure database connections in .NET 2.0 web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client Development (70-528) exam
more...
Windows Forms Creation and Configuration with C 2005
To identify how to create and configure basic Windows forms applications with event handling and method overriding capabilities Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
more...
Data Integration Database Environments and XML Handling with C 2005
To identify how to configure database connections and handle XML data in Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
more...
Windows Forms Controls and Usability with C 2005
To identify how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526)
more...
Asynchronous Programming and Deployment with C 2005
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005 and C# 2005 to develop Windows-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Windows-Based Client Development (70-526) certification exam
more...
Introducing Microsoft NET
To introduce the concepts, environment, technology, and tools for Microsoft .NET Software developers, software project managers
more...
Windows Services in C
To demonstrate how to build, debug, deploy, and use Windows Services with C# Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
more...
Interoperability and Serviced Components in C
To demonstrate how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components Microsoft C# developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the exam 70-320: Developing XML Web Services and Server Components with Microsoft Visual C# and the Microsoft .NET Framework
more...
Windows Services in VB NET
To show how to build, debug, deploy, and use Windows Services with Visual Basic .NET All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework
more...
Interoperability and Serviced Components
To show how to access unmanaged code from .NET and vice versa, and how to build, deploy, and use serviced components All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework
more...
XML Data Access in VB NET
To use the .NET Framework to manage XML data All Microsoft VB.NET developers wanting to write enterprise applications with serviced components, Windows Services, or .NET Remoting, or studying for the 70-310 exam Developing XML Web Services and Server Components with Microsoft Visual Basic .NET and the Microsoft .NET Framework
more...
Building Web Services and Web-Service Clients with Microsoft NET
To build a web service and web-service clients in .NET Application developers wishing to begin using Microsoft .NET to build web services
more...
Assemblies and Configuration with C in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications All .NET application developers
more...
Security with C
To show how to make assemblies secure through code access and role-based security All .NET application developers
more...
Assemblies and Configuration in NET
To describe the role and structure of assemblies, how to build private and shared assemblies, and how to configure Windows and web applications All .NET application developers
more...
Security with VB NET
To show how to make assemblies secure through code access and role-based security All .NET application developers
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Windows Forms and Controls in C
To explain how to work with Windows Forms and controls in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Customizing Controls and Events in C
To demonstrate how to customize controls and add event handling to a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Input Validation and Error Handling in C
To demonstrate how to validate user input and provide error handling for a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Adding Services and Components in C
To demonstrate how to add services and components in C# Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
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Printing Help Accessibility Localization and Globalization in C
To explain how to implement accessibility, user assistance, printing, localization, and globalization features in a C# Windows application Application developers with some experience in C# who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer
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Windows Forms and Controls in VB NET
To discuss how to work with Windows Forms and controls in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
more...
Customizing Controls and Events in VB NET
To demonstrate how to customize controls and add event handling to a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET
more...
Input Validation and Error Handling in VB NET
To demonstrate how to validate user input and error handling for a VB.NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET
more...
Adding Services and Components in VB NET
To demonstrate how to add services and components in VB.NET Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified Application Developer (MCAD) for Microsoft .NET credentials
more...
Printing Reporting Help Accessibility Localization and Globalization in VB NET
To explain how to implement accessibility, user assistance, printing, localization and globalization features in a .NET Windows application Application developers with some experience in Visual Basic .NET who wish to become familiar with developing user services in the .NET Framework, especially those who wish to attain the Microsoft Certified Solution Developer (MCSD) or Microsoft Certified
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Planning and Designing a Security Infrastructure
To identify the main features and design criteria of a security infrastructure and framework Prospective systems engineers; technical support engineers, and technical consultants seeking competency in Windows Server 2003; systems and network analysts seeking competency in Windows Server 2003
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Cisco DESGN 2 0 Network Design Methodology
To recognize the principles of SONA and the network design methodology, and document an enterprise network design solution Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those individuals targeting towards the Cisco
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Cisco ISCW 1 0 Network Connectivity
To recognize Cisco architectural framework models and network requirements, and how remote connections are established Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes
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Cisco ONT 1 0 Network Requirements and Introduction to VoIP
To recognize the converged network requirements within the Cisco conceptual network models, the basic principles of VoIP networks and conversion to them, call control mechanisms, and how voice is digitized for data transport Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support
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SAP R 3 Release 4 6 Fundamentals
To describe and demonstrate how SAP R/3 Release 4.6 application modules support business activities New SAP R/3 Release 4.6 end-users
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Oracle 11i Personalization of Forms and OA Framework Pages
To personalize forms and Oracle Applications (OA) framework pages Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite
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Oracle 11i Personalization of Forms and OA Framework Pages
To personalize forms and Oracle Applications (OA) framework pages Technical consultants; functional implementers; system analysts and any individual who is responsible for implementing and managing the 11i E-Business Suite
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Windmaster Case Study 6: Evaluating Strategic Options


Competing in the business world isn't a peaceful game. Companies are fighting to win; to build new levels of competitive advantage; to secure customers, market share and profits. The winners rarely succeed by accident. They develop strategies and strategic plans and hire people who can face strategic dilemmas and make tough decisions. This course examines evaluation and selection, the final
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Solutions Development Discipline - Part 1


This course is the first part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution.
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Solutions Development Discipline - Part 2


This course is the second part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution.
more...
Solutions Development Discipline - Part 3


This course is the final part of a three part series for IT Professionals. This series will discuss Microsoft's philosophy on team organization, introduces a milestone-driven process model to manage the risks inherent in a dynamic environment, and provides an architectural framework for MultiThreaded development that emphasizes reusability and distribution.
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Designing Component Solutions - Part 1


This course is the first part of a two part series for IT Professionals. This series will present a practical design framework for achieving flexible, user-centric solutions built from components.
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Designing Component Solutions - Part 2


This course is the final part of a two part series for IT Professionals. This series will present a practical design framework for achieving flexible, user-centric solutions built from components.
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Virtual Team Management Developing Virtual Teams
In Virtual Team Management: Developing Virtual Teams, you will learn about the nature of virtual teams, including the characteristics and types of virtual teams. You will also learn what needs virtual team members have, as well as the types of technology virtual teams use to communicate. In addition, you will learn how virtual teams can overcome trust and communication barriers, as well as how to
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Total Quality Management Fundamentals
In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change
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Project Management - Project Management Framework
...Framework you will learn the importance of projects within an organization why all projects should be tied to an organization?s strategic plan and the five major activities involved in managing a project. You will also learn the differences between projects and programs and how a project life cycle differs from a product life cycle. Finally you will learn the role of project management process
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Java 2 Programming for SDK 1.4 Part 8 Collections
This course helps programmers prepare for the Sun exam 310-035 Sun Certified Programmer for Java 2 Platform 1.4. However to fully prepare for the certification it should be used in conjunction with other learning/training resources in addition to ample real-world experience. The principal area covered is the Java collection framework.
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Review of Network Fundamentals
This module presents the elements that make up a network starting with the devices that use the network to communicate. This module also reviews the Open Systems Interconnection (OSI) reference model which provides an important conceptual framework for discussing and comparing network devices and functions.
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Building XML-Based Web Applications - Part 5: XDR Schemas and Commercial Applications
This goal of this final course within the curriculum is to provide the learner with a detailed understanding of the mechanisms of data validation using schemas within XML and a knowledge of the applications of XML within business and commercial environments. The course begins with a coverage of validation within XML and the advantages of schemas over DTDs. The elements of an XDR schema are
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Defining MS .NET Solution Architectures Part 1
... 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling and the Business User and
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Defining MS .NET Solution Architectures Part 2
This is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies covering the three main areas of the course. Elements of the .NET Framework are addressed at all
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Defining MS .NET Solution Architectures Pt 3
This is the third of a four-part curriculum that prepares the learner for Exam 70-300. The course is devoted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models Physical data modelling the Presentation Layer and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the
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Defining Microsoft .NET Solution Architectures Part 4
This is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the
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IBM e-business Technology Fundamentals Part 3: Java, Security, Web Services, an
This course begins by guiding the learner through Java 2 Java technologies and tools and J2EE. Then pervasive computing is covered. The learner is introduced to security threats and the measures used to counteract them. Web services are discussed and a case study is presented. An overview of IBM WebSphere and Framework products is included.
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CIW Enterprise Specialist Part 3: EJB Framework and Session Beans
...ition. It provides an overview of the Enterprise JavaBean Framework and also covers the creation deployment and invocation of an Enterprise JavaBean. Topics covered include server-side component software defining software components and describing popular server-side component technologies introducing benefits and issues surrounding distributed architectures and covering technologies associated
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Defining MS .NET Solution Architectures Part 1


... 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the techniques of information gathering and modelling, and the Business, User and
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