Online Frequently eLearning Training

Managing Your 401 k ...re providing a 401k as a benefit. Human resource managers frequently counsel their employees on the mechanics and planning of their 401k programs. This course provides a foundation for you to know how to appreciate vesting, select wise investment packages, and understand diversification. You will also be given tools and strategies for understanding and managing your involvement in stocks, more...

Communication Skills: Effective Writing MAXIM TRAINING The written word remains one of the most common forms of communication at work, yet it frequently fails to achieve the required RESULTS. To be able to write effectively is now even more important in the electronic age of word processing and e-mail. If the medium is efficient the message should be too!! "Effective Writing" gives you a range of practical techniques for writing more...

KAZ (Keyboard AZ) Typing Tutor ...t the job done. Outlook, Word and PowerPoint are the most frequently used business applications alongside data entry into a range of bespoke databases. All of these applications are business critical and typing intensive, which means effective touch typing skills have never been more important. What makes Kaz the most successful way to learn touch typing skills? The user s natural dexterity more...

Win2000 Professional Connect through Networks ...l computer. Finally, this course teaches you to deal with frequently encountered Web service-related and connectivity problems, shows you methods to detect them, and enables you to find solutions. Related Exam: Microsoft Exam #070-210: Implementing and Administering Microsoft Windows 2000. The course addresses the training needs of system administrators, network designers, and IT consultants. more...

Identifying Your Customer s Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate more...

Discovering What Your Customers Want ...ograms begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome this risk, you must begin by developing a customer satisfaction system before you develop the survey. In this course, you'll explore the bottom-line payoffs for building customer satisfaction. You'll discover the elements of an effective customer satisfaction system. Most important, you'll more...

Mentoring Essentials Simulation You are a Team Leader for the Wireless Technology Group, a research department within The Research Company that focuses on collecting and analyzing data on wireless technologies. You are heading up a new research project that deals with forecasting advertising revenue for wireless communication tools over the next five years. While managing this project, you have also been assigned Tilly Newman, a more...

Quality Management The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Managers, supervisors, or team leaders who need to learn how to implement more...

e-Mail and Browsing During the last century, the telecommunications industry underwent many technological changes that improved the way in which we interact with each other. However, if we measure the impact of all these technologies, the Internet has certainly had the maximum effect on our communication methods. The Internet enables a number of people to access and use certain resources at the same time. It provides more...

Microsoft Windows 2000 Advanced Server Part 2: Network Load Balancing ...ving as the foundation for delivering enterprise-wide and frequently mission-critical applications such as Web streaming media and VPN servers. As an integral part of Windows 2000 Advanced Server (and Datacenter Server) Network Load Balancing provides an ideal cost-effective solution for enhancing the scalability and high availability of these applications in both Internet and intranet more...

UNIX Part 1: User Fundamentals The UNIX Part 1: User Fundamentals course is the first in a series of 10 courses on the UNIX operating system. It describes how to get started with UNIX introducing the Common Desktop Environment (CDE) and the terminal window. It introduces files directories and printing and operations frequently performed on these. It teaches how to manipulate input and output as well as how to compress and more...