From The System Telephone Seminars

Basel III Regulatory Update BenefitsFollowing the financial crisis that began in 2008, international banking regulators have been working together to increase the stability and resiliency of the global financial system. The Basel III Accord is a cornerstone of that international initiative. The Basel III Accord, which represents the Basel Committee on Banking Supervision's proposals for capital and liquidity requirements for  more...

Social Security Benefits: Is It Worth It to Delay? BenefitsSocial Security has been the American workers' greatest investment and has been labeled the third rail of politics, and perhaps rightly so. However, dire predictions have recently been published about the collapse of the system. But are those predictions really warranted? This live audio conference will take you from the beginning of Social Security to the present day and probable future.  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

E-Verify Requirements and Best Practices BenefitsE-Verify is an online system that allows employers to check the work status of new hires by comparing information from an employee's Form I-9 against Social Security Administration and Department of Homeland Security databases. Although initially implemented as a voluntary program, many states now require the use of E-Verify. Additionally, many federal contractors are also required to use  more...

Storm Water Pollution Prevention Plans (SWPPP): Developing a SWPPP and the New EPA Storm Water Rules BenefitsCities, states and the EPA are placing new emphasis on storm water discharges from industrial facilities, construction sites and municipalities. They are conducting storm water pollution prevention plan inspections at industrial facilities and construction sites. Some of these inspections have resulted in storm water violations with fines. Nationwide, storm water is a leading source of  more...

Advanced Issues in GMP Contracting BenefitsAs owners have searched for project delivery systems that reduce the overall duration from project conception to project completion without increasing their risks or their costs disproportionately, one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of the various GMP contract formats has proliferated, so have disputes.  more...

Energy Efficiency Tax Incentives for Residential Builders and Commercial Building Owners BenefitsThere are a number of energy incentives available for builders and owners of residential and commercial real estate. These federal tax incentives are available for projects ranging from relatively simple building upgrades to the implementation of new electrical systems. The types of tax incentives available to taxpayers include tax deductions, tax credits, and payments of cash grants in  more...

Client Nonpayment: Ethical Considerations in Collections and Termination BenefitsYou have worked many hours on your client's matter and obtained a good result, only to find yourself in a dispute with your client over the payment of your fee. The client may complain about the quality of the service or may claim that they cannot pay your fees. Whatever the excuse, it is a problem that can be lessened. This audio conference is designed to provide you with practical and  more...

Avoiding the Basic Pitfalls of GMP Contracting BenefitsAs owners search for project delivery systems that reduce the duration from project conception to project completion one of the most common approaches has included the use of guaranteed maximum price, or GMP, contracts. However, as the use of these contract formats has proliferated so have disputes that strongly suggest that the parties using them do not fully understand: the differences  more...

The Essentials of Wastewater Grit Removal BenefitsWastewater treatment plant personnel and consulting engineers have a common desire, select a grit removal system to remove as much grit as possible from their operations. A properly designed and operated grit removal system prevents grit build up in unit processes, scouring and plugging in lines, and fouling of diffusers and membranes, all while preserving the intended service life of the  more...

Structuring Renewable Energy Projects in Challenging Conditions BenefitsThis in-depth course will provide you with the practical tools and analytic techniques to see your project successfully -- and profitably -- financed. Instruction will be example-driven using structures and project documentation derived from renewable projects. You will briefly review the key concepts of project finance, analyze how risk allocation determines the structure of most project  more...

Brownfield Redevelopment and LEED in 2010: What Happens When You Mix Green and Brown? BenefitsA survey by the Northeast-Midwest Institute indicated a trend that large-scale, community transforming brownfields redevelopment in the United States is going green. This audio conference will help you understand the contributing factors to ROI of the maturing green building practices on brownfields. Many professionals in the real estate investment business have witnessed how the  more...

Risk Management in Telephone Triage: Lessons Learned From Telephone Triage Litigation BenefitsThe telephone, once used merely as an appointment scheduling device, has become an integral part of provider-patient interactions. Research indicates that approximately 20 to 28 percent of all primary health care is handled over the telephone. However, without proper training and accountability, telephone triage can result in improper diagnosis and management as well as legal liability.  more...

Understanding, Preventing and Addressing Well Performance Issues BenefitsThe demand for reliable clean water continues to grow across the country and one of the most common sources is ground water. The most important component in a ground water based supply system is the wells used to extract water from underground aquifers. Maintaining the long-term performance of wells requires an understanding of the factors that effect well performance. Problems with well  more...

Common Principles for Successful Design-Build Projects BenefitsYou will learn how design-build project delivery systems differ from the traditional design-bid-build system, how to evaluate whether design-build may be advantageous for your particular situation and project, how to structure a design-build approach to maximize the probability of a successful project in either the private or the public sector and how to select an appropriate contract  more...

Well Agreements: Legal Issues and Contract Solutions BenefitsAgreements pertaining to the construction, use, ownership and operation of wells are necessary and useful in a variety of situations. In rural areas, where connection to a municipal water system may not be possible, a group of homeowners may wish to share a domestic well. A shared well may also be a cost-effective solution for industrial users that do not wish to take treated domestic  more...

Building Green Without Losing Green: Managing Risk in Sustainable Design and Construction Contracts BenefitsRising energy costs, government mandates and market forces are combining to produce a surge of interest in sustainable development. The introduction of new green practices and processes requires a fresh review of old design and construction template agreements. In this teleconference, you will learn to identify areas of contractual risk in the green development context. You will also learn  more...

15- Minute Expert Adult Patient Assessments: Practical Strategies, Tips, and Updates for Health Care Professionals BenefitsEverything seems to move faster these days and patient care is no exception. The patient's clinical acuities and complexities are increasing and the amount of available time to be hands-on with each patient seems to be decreasing. That is why every health care professional needs to be proficient in assessment skills. This teleconference, '15-Minute Expert Adult Patient Assessments:  more...

Enterprise Resource Planning - Getting the Payback From Your ERP System BenefitsYou will get an overview of the planning hierarchy in world class businesses and how the planning process utilizes the ERP system. You will better understand the need for robust metrics and an accountability infrastructure, and will become more aware of the power the ERP discipline has in getting the most return for the effort invested. It will become apparent that there is a lot of  more...

Stormwater Management for TMDLs BenefitsTotal Maximum Daily Loads are increasingly identifying stormwater as a significant or even major source of loading to impaired waters. Stormwater loading is difficult to identify and quantify even when regulated stormwater dischargers exist in the system. Often, TMDLs that include stormwater loading allocations give target reductions in loading, but give little guidance as to how to obtain  more...

Design Codes and Standards for Noise Control nAcoustics strongly affects the human response to our environment and yet noise rises to the top of any list of user complaints in buildings. Complaints relate to poor hearing conditions, annoyance from neighbors, inadequate privacy, noisy mechanical equipment and a plethora of other issues. This teleconference will provide you with information on how to use building design to control sound and  more...

Tax Law Research Best Practices nResearching tax issues involves an understanding of a complex system of legislation, regulations, and administrative document and decisions. Each of these elements of tax law has a different precedential value to the practitioner. Moreover, tax law is an area that changes constantly. Congress and the states regularly amend tax laws, and the Internal Revenue Service adds or amends its regulations  more...

2009 Updates to the International Residential Codes nSignificant changes to the 2009 International Residential Code lie ahead for many in the construction industry. Some of the changes will be controversial as jurisdictions will have to choose whether or not to adopt the new codes, such as residential fire code provisions, as system manufacturers and installers work to keep up with the mandates. Some professionals view the changes as unnecessary,  more...

Maximizing Innovation and Design Process Credits for LEED. Certification nThis teleconference will help you understand how to gain credits for advanced green building practices, including both system technologies and design innovations, which may qualify under the Innovation and Design Process section. The IDP section and qualifications policy has been reworked under the 2009 revisions to the LEED® program. n nThe information in this teleconference is important to  more...

Writing the Critical Teacher Evaluation nThe act of teaching is what finally determines the success or failure of the school. To that end, a well-developed and wisely used evaluation system is the most important tool of school administration. Teacher associations will (appropriately) protect memberships from evaluations that are poorly constructed or poorly delivered. Teacher associations also understand the importance of working with  more...

Grant Applications From Beginning to End nGrants are highly competitive. With the down turn in today's market they are becoming even more competitive as business and investors are looking at grants to leverage their position. Grants that are easy to find are the most competitive and most difficult to receive. Grant money is free money, in the sense that it does not have to be repaid like a loan. Getting grant funding takes skill,  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...