From Your Competitors Web-based Seminars

Use Customer Service to Win Loyal Clients ... service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical  more...

Customer Service for a Social Media World ...his webinar, you'll learn how to: Differentiate yourself from your competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid these booby traps Avoid the expressions that drive customers nuts and the ones that cause them to fall in love with your company all over again Change from being reactive to proactive in your delivery of  more...

Differentiation Strategies for Financial Advisors ...From Your Competitors and Win More Clients The competition for new clients is fierce in the financial advisor industry. You're up against the big guys who offer a comprehensive suite of financial services as well as financial advisors deeply entrenched in the region for ages. Although competition is tough, there is a secret strategy for becoming the victor -- develop a compelling story that  more...

Use Customer Service to Win Loyal Clients ... service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical  more...

Use Customer Service to Win Loyal Clients ... service your customers experience will differentiate you from your competitors. The question is... will it make them more loyal or send them running to the competition? Susan Hoekstra, customer service strategist and author of the widely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical  more...

Customer Service for a Social Media World ...is webinar, you'll learn how to: Differentiate yourself from your competitors through your delivery of customer service Identify the triggers that set-off customers and how to avoid these booby traps Avoid the expressions that drive customers nuts and the ones that cause them to fall in love with your company all over again Change from being reactive to proactive in your delivery of  more...