Front Telephone Seminars

Writing Scripts That Sell ...our point across to the other person. Sometimes we are in front of the other person and sometimes we are on the telephone. Nevertheless, in all situations there are definitely key items and statements that we want to make, and in the case of the sale, we want to close the deal. Steve Schiffman, one of the leading sales writers in the nation, will take you on a very special journey. He has been  more...

Intermittent Leave Under FMLA ...fronted with various issues related to intermittent leave under FMLA. This live audio conference will help front line personnel identify and handle intermittent leave issues. The program will address the legal and human resources issues confronted by employers and provide practical steps and procedures for employers to follow. This live audio conference is designed for human resource managers,  more...

Control Costs and Increase Efficiency With P&C Claims Predictive Models ...ed the vast majority of their analytics horsepower on the front end of the insurance equation - underwriting predictive models. However, with the soft market continuing to adversely impact financial results, companies are beginning to leverage analytics to help address the 70 to 80 cents of every premium dollar that gets spent on claims. This live audio conference will discuss how companies  more...

Construction Project Accounting ...for construction project accounting. Learn to identify up-front issues and procedures needed to have a successful bid, assure yourself you are prepared once you get 'up to bat' by pinpointing the areas you need to control and monitor as the job progresses, identify the obstacles that get in the way and how you address them so cash flow is supporting the costs of the project and not your  more...

Strategies to Overcome the Presumption of Guilt ...osecutors often make the challenge greater by getting out-front early with press conferences and 'perp-walks', exposing the defendant to negative publicity, especially in high-profile cases. This audio conference will look at ways defense counsel can preserve the presumption of innocence in the mind of potential and actual jurors, both before the trial and during the trial. Courtroom  more...

Metal Building Design for Changed Occupancy or Loading ...gs are very common due to their efficiencies and lower up-front construction costs as they are designed to meet exact project requirements. Changes in the project requirements that increase loading or moving building components can be challenging due to small amount of excess capacity in the original design. How can a warehouse building be modified for use as an office? How can a building be  more...

How to Succeed at Selling to Difficult Customers BenefitsCustomers today are more demanding than ever. Some will bully you to get price concessions. Others will put off decisions until you cave in. A few will even embellish the truth. Many won't think twice to take their business elsewhere if you can't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and  more...

Best Practices in Invoice Processing ...nce will cover the tangible benefits of streamlining your front-end invoice process, improving your invoice processing time and eliminating invoice backlog and duplicate payments through a well designed workflow. You will walk away with a greater understanding of the future of AP in the shifting sands of automation. In this teleconference with eInvoicing architect Henry Ijams, you will learn  more...

Talent Management: Best Practices to Retain Top Employees ...front line leaders, this teleconference will build a solid understanding of what it takes to engage and retain talent, and demonstrate the pivotal role managers play in this process. See how some of the best organizations deliver engagement and retention results year after year. You will leave knowing what you need to do to equip managers to take action to engage and retain talent. Human  more...

Health Care Facility Design and Development ...iate inclusion of data-based modeling and planning at the front-end can help mitigate project risk. Also included in this teleconference are project case studies that demonstrate the effectiveness of integrated project delivery, and the tools and approaches that can be used for collaborative project success. Learning Objectives - You will be able to discuss conceptions and misconceptions of  more...

Clean Water Act Jurisdiction Guidance Under the New Administration - Rapanos or Oberstar? ...ideration to Clean Water Act jurisdictional issues on the front end can delay a project, substantially increase costs and occasionally kill a project. This teleconference will provide you with the knowledge base to avoid common and uncommon regulatory pitfalls. n nLearning Objectives n- You will be able to discuss the Rapanos decision. n- You will be able to identify in what ways the Army Corps  more...