Instructor Led Front Desk Training Classes

A Certificate III in Hospitality (Operations) A Certificate III in Hospitality (Operations) is designed to reflect the role of hospitality employees who perform a range of skilled operations with the need to apply discretion and judgement. It allows for the multi-skilling requirements of many hospitality businesses. The qualifications offers a broad selections of units to cover training in operations such as: Front Desk Attendant in a more...

Diploma of Business (Frontline Management) The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail. more...

Certificate IV in Business (Frontline Management) The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail. more...

Customer Service Training for Hospitality Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

Retail Customer Service Training Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

Customer Service Training for Healthcare Onsite training classes for groups. At this time we do not offer public courses where individuals can sign up to attend. more...

Receptionist and Front Desk Training Business Training Works, Inc. offers onsite training workshops, seminars, and classes for groups. Our courses are designed for one-hour, half-day, full-day, and two-day formats. For a full course outline, free resources, fee schedule, and company information, visit us at www.businesstrainingworks.com. AVAILABLE SERVICES: Onsite Instructor-Led Programs for Groups: We come to your location.  more...

Front Desk Security This is a course for all front desk professionals needing crucial skills and know-how to protect the organization from potential security threats. Develop emergency response procedures that can save lives. more...